Forgotten lock pattern - Xperia Z5 Q&A, Help & Troubleshooting

Hi,
My daughter has changed the lock pattern on her Z5 and then subsequently forgotten the lock pattern. She now cannot get into her phone.
The phone also doesn't give an option to enter a google account to unlock it.
I'm used to my nexus, so as a last resort, wiping the phone is pretty easy.
I've learned that Sony does not provide an installed recovery partition so wiping the phone is not easy.
I've tried booting a recovery via fastboot to wipe the phone which did not work.
I've tried unlocking the bootloader to then boot a recovery by:
- getting unlock code from sony
- putting phone into fastboot
- installing drivers and minimal adb fastboot
- running the following command: fastboot -i 0x0fce oem unlock 0xUNLOCKCODEHERE
I get this error: FAILED (remote: Command not allowed)
I've tried using flashtool (both official and unofficial). The official tool from sony says your phone is locked. The other flashtool gives me the same error as fastboot does (I assume it is running the same command).
What options do i have to either unlock the phone or wipe it?
Thanks
James

If I read the user manual correctly you can remove the lock pattern by repairing the phone with Xperia Companion.
If you forget your screen unlock password, PIN or pattern, you can use the device repair feature in Xperia™ Companion to erase the security layer. You need to provide your Google account login details to perform this operation. By running the repair feature, you reinstall software for your device and you may lose some personal data in the process.
Click to expand...
Click to collapse
source: http://support.sonymobile.com/gb/xperiaz5/userguide/Restarting-and-resetting-your-device/

As last resort you could reflash the ftf (firmware) u are using. Or just wipe data.
But dont forget to back up ! ?
Gesendet von meinem E6653 mit Tapatalk

you find the way?
hello..i got the same problem,,but I sent it to repair the glass and until it came back I forgot the pattern.(I got another phone).can you help me?please advice.,i realy want my sony
thank you.
[email protected]

suzana.ask said:
hello..i got the same problem,,but I sent it to repair the glass and until it came back I forgot the pattern.(I got another phone).can you help me?please advice.,i realy want my sony
thank you.
[email protected]
Click to expand...
Click to collapse
Flash new ftf and in flashtool select to wipe userdata.
---------- Post added at 02:11 PM ---------- Previous post was at 02:11 PM ----------
mrjack711 said:
Hi,
My daughter has changed the lock pattern on her Z5 and then subsequently forgotten the lock pattern. She now cannot get into her phone.
The phone also doesn't give an option to enter a google account to unlock it.
I'm used to my nexus, so as a last resort, wiping the phone is pretty easy.
I've learned that Sony does not provide an installed recovery partition so wiping the phone is not easy.
I've tried booting a recovery via fastboot to wipe the phone which did not work.
I've tried unlocking the bootloader to then boot a recovery by:
- getting unlock code from sony
- putting phone into fastboot
- installing drivers and minimal adb fastboot
- running the following command: fastboot -i 0x0fce oem unlock 0xUNLOCKCODEHERE
I get this error: FAILED (remote: Command not allowed)
I've tried using flashtool (both official and unofficial). The official tool from sony says your phone is locked. The other flashtool gives me the same error as fastboot does (I assume it is running the same command).
What options do i have to either unlock the phone or wipe it?
Thanks
James
Click to expand...
Click to collapse
Just use flashtool to flash new ftf and select to wipe userdata, pictures and that won't be wiped you don't select to wipe ssd.

Related

fastboot cannot unlock bootloader

Hi,
I got into a frustrating situation, I installed Oneplus OTA update after that phone is stuck in bootloop, only thing I can access is fastboot, after reading many articles, I found that unlocking bootloader can fix my problem.
But unlocking bootloader has become worst nightmare in OnePlus one, when I run # sudo fastboot oem unlock, it will reboot phone and goes into 1+ logo, then I reboot the phone again boot into bootloader and situation is still the same bootloader is still locked.
I also tried OnePlus toolkit, onplus toolbox and oneplus tool for linux, nothing is unlocking the bootloader.
Phone is not enabled for adb (debugging mode).
adb shows "offline" mode while phone in bootloop logo.
is there any way I can atleast force the phone to unlock boot, any help is appreciated?
I am a linux user, but I aslo tried in windows, samething.
Thanks
I think you need to sit down and re-read the guide on how to unlock your bootloader because you're not having a good understanding on what you're supposed to do.
http://forum.xda-developers.com/showthread.php?t=2788632 Read that thread and adjust accordingly to Linux unless you do it on a Windows-based machine.
zephiK said:
I think you need to sit down and re-read the guide on how to unlock your bootloader because you're not having a good understanding on what you're supposed to do.
http://forum.xda-developers.com/showthread.php?t=2788632 Read that thread and adjust accordingly to Linux unless you do it on a Windows-based machine.
Click to expand...
Click to collapse
Hi,
Thanks for reply, I have followed the complete guide to unlock bootloader, I updated the android sdk to the latest with android drivers.
Find the attachment how I have done that, but still the bootloader is locked.
In device status it shows that device temperted: true, is there any way I can change that to false using fastboot command?,
maybe that is the thing preventing me to unlock the bootloader.
Your help is appreciated.
Thanks
Dani
I only used 15 second adb installer on my PC for adb drivers. That way I don't copy paste files into SDK folder.
Anyways fastboot OEM device-info gives back tamper true and what is the other flag?
Make sure u don't put in typo like your op "ulock" lol fastboot OEM unlock should bring up wipe options on your phone :s
Sent From Bacon
ek69 said:
I only used 15 second adb installer on my PC for adb drivers. That way I don't copy paste files into SDK folder.
Anyways fastboot OEM device-info gives back tamper true and what is the other flag?
Make sure u don't put in typo like your op "ulock" lol fastboot OEM unlock should bring up wipe options on your phone :s
Sent From Bacon
Click to expand...
Click to collapse
Hi ek,
screen shots are attached with the reply to zephiK's message (all flags can been seen), however, fastboot oem unlock doesnt bring me wipe option (though I am ok to wipe).
Dani
After the fastboot OEM unlock command look at the phone, that is where the wipe stuff appears. Or it should.
Sent From Bacon

[Q] "Fastboot oem unlock" Does nothing.

I have owned this phone for about 5-6 months now and have never unlocked the bootloader. I know I probably should of done that when I got it but for some reason I have been able to flash TWRP, Root the phone, and install custom roms without wiping the phone no problem. I am currently on Paranoid Android 4.6 Beta 6 and TWRP 2.8 but I wanted to go back to CM11S, and I thought maybe it's time that I unlock the bootloader. I have installed the correct drivers and when I type "fastboot oem unlock", the Command Prompt said "finished in 0.06 seconds", I then rebooted and nothing happens. I also tried a Toolkit to unlock it but that didn't do anything either. Can anyone help? I don't want to Hard Brick my phone.
Thanks
It sounds like your bootloader is already unlocked.
Try running
fastboot oem device-info
to see what it says. Post your results here and somebody should be able to help you.
The right command is:
Code:
fastboot oem device-info
Transmitted via Bacon
check this
Matt7262 said:
I have owned this phone for about 5-6 months now and have never unlocked the bootloader. I know I probably should of done that when I got it but for some reason I have been able to flash TWRP, Root the phone, and install custom roms without wiping the phone no problem. I am currently on Paranoid Android 4.6 Beta 6 and TWRP 2.8 but I wanted to go back to CM11S, and I thought maybe it's time that I unlock the bootloader. I have installed the correct drivers and when I type "fastboot oem unlock", the Command Prompt said "finished in 0.06 seconds", I then rebooted and nothing happens. I also tried a Toolkit to unlock it but that didn't do anything either. Can anyone help? I don't want to Hard Brick my phone.
Thanks
Click to expand...
Click to collapse
hello ..
i have oneplus 64 that the Tampered was true and unlock false.
i have original recovery . that i cant run not signed zip
i tried everything even install coloros ( and its failed)
finaly after alot of hours the soultion very simple
1.install throw adb sideload the signed rom ... https://www.androidfilehost.com/?fid=95747613655046106
2. its take you to factory rom
3. after that u can unlock your oneplus with fastboot oem unlock
thanks
timmaaa said:
The right command is:
Code:
fastboot oem device-info
Click to expand...
Click to collapse
Thanks, edited to fix.

Black Shark CHINA (SKR-A0) - Unlock Bootloader

Hi everybody!
After the precious advice of user ndt192, I managed to unlock my SKR-A0 which, until this day, seemed un-unlockable.
THIS PROCEDURE WILL WIPE YOUR PHONE MEMORY SO REMEMBER TO BACKUP EVERYTHING
TL;DR
In developer options, OEM Unlocking must be ticked (if present), then I just issued a fastboot oem unlock while in fastboot mode.
I'm on the latest OTA (29-12-18, v. G66X1812291CN00MPX).
Full Tutorial
Enable developer options by tapping 7+ times on Settings -> About Phone -> Build Number
Enable USB Debugging and OEM Unlocking (if present) in Developer Options (Settings -> Other Settings -> Advanced Settings -> Developer Options)
Open a terminal and issue the command adb devices
On the phone, allow the access from your computer on the dialog that will be shown
In terminal adb reboot bootloader
Wait for the phone to reboot in bootloader mode
STOP AND THINK - DID YOU BACKUP EVERYTHING?
Issue the command fastboot oem unlock and wait for the OKAY in the terminal window
Reboot your phone with fastboot reboot
Now, you will be informed that because of the unlocking your phone memory is "corrupted" (aka not decryptable anymore) so the phone needs to be wiped. Agree and wait.
Hopefully, your bootloader will be unlocked now. You can check that by returning to fastboot mode and checking that the Status is Unlocked.
If you want TWRP/root, check out this thread.
This procedure didn't seem to work until a few months ago so I don't know exactly if this procedure works only on newest Joy UI versions or not. Try it out (at your own risk).
IMPORTANT - if you can't unlock with these steps, please post here with the version of Joy UI installed and the message shown after the fastboot oem unlock command
loriz said:
Hi everybody!
After the precious advice of user ndt192, I managed to unlock my SKR-A0 which, until this day, seemed un-unlockable.
THIS PROCEDURE WILL WIPE YOUR PHONE MEMORY SO REMEMBER TO BACKUP EVERYTHING
TL;DR
In developer options, OEM Unlocking must be ticked (if present), then I just issued a fastboot oem unlock while in fastboot mode.
I'm on the latest OTA (29-12-18, v. G66X1812291CN00MPX).
Full Tutorial
Enable developer options by tapping 7+ times on Settings -> About Phone -> Build Number
Enable USB Debugging and OEM Unlocking (if present) in Developer Options (Settings -> Other Settings -> Advanced Settings -> Developer Options)
Open a terminal and issue the command adb devices
On the phone, allow the access from your computer on the dialog that will be shown
In terminal adb reboot bootloader
Wait for the phone to reboot in bootloader mode
STOP AND THINK - DID YOU BACKUP EVERYTHING?
Issue the command fastboot oem unlock and wait for the OKAY in the terminal window
Reboot your phone with fastboot reboot
Now, you will be informed that because of the unlocking your phone memory is "corrupted" (aka not decryptable anymore) so the phone needs to be wiped. Agree and wait.
Hopefully, your bootloader will be unlocked now. You can check that by returning to fastboot mode and checking that the Status is Unlocked.
This procedure didn't seem to work until a few months ago so I don't know exactly if this procedure works only on newest Joy UI versions or not. Try it out (at your own risk).
IMPORTANT - if you can't unlock with these steps, please post here with the version of Joy UI installed and the message shown after the fastboot oem unlock command
Click to expand...
Click to collapse
It worked, now can we install magisk manager on our phone?
Synezio said:
It worked, now can we install magisk manager on our phone?
Click to expand...
Click to collapse
It looks like there's some progress on that too! What a great day!
See here: https://forum.xda-developers.com/android/development/recovery-unofficial-twrp-recovery-t3892707
Need help my blackshark bootloop after I try to unlock bootloader
i make mistake that i write wrong code
adb reboot bootloader
Fastboot oem unlock
(its make my device factory reset) and then I try go to bootloader again but this device already unlocked.
But after that, I try to open recovery mode. and factory reset it. and its going like this *bootloop
please I need help, I can't do anything to this phone again because its can't go bootloader again even I press volume down+power T_T
What should I do ?
(Sorry my english so bad)
for addition, you need to unlock the critical too
kanded said:
for addition, you need to unlock the critical too
Click to expand...
Click to collapse
how to unlock critical in china version?
isotonik said:
how to unlock critical in china version?
Click to expand...
Click to collapse
how do you know unlock critical in global ? its just the same
kanded said:
how do you know unlock critical in global ? its just the same
Click to expand...
Click to collapse
in global version use command fastboot flashing unlock_critical but not work on cn version .
i just unlock critical on cn version with command fastboot oem unlock_critical
need wipe/format data manual at stock recovery after unlock critical will ask for password if not wipe at stock recovery.
isotonik said:
in global version use command fastboot flashing unlock_critical but not work on cn version .
i just unlock critical on cn version with command fastboot oem unlock_critical
need wipe/format data manual at stock recovery after unlock critical will ask for password if not wipe at stock recovery.
Click to expand...
Click to collapse
you unlocked it, congrats. its not that hard if you want to read ton of threds in xda.
Anyone can help me... I have blackshark GLOBAL (SKR-H0)
And i need help...
How to change global to china rom.. Sorry my bad english
.big thanks...
My black shark china version suddenly unknown baseband version, no IMEI, no wifi MAC address, no service and no sim cards. Please help how to do?
kanded said:
you unlocked it, congrats. its not that hard if you want to read ton of threds in xda.
Click to expand...
Click to collapse
What do you mean? he asked about password.
Do you celebrate unlock?i dont understand
Let me know how to unlock password!
I am the same.
kanded said:
you unlocked it, congrats. its not that hard if you want to read ton of threds in xda.
Click to expand...
Click to collapse
what do u mean? he asked about password...
u tell unlock? congrats
how get about password
im same
Hi, i have a skr-a0 china bs 1.
i unlocked my bs and install twrp and magisk but i dont have a backups. anyone help me i turn to stock or enabled ota ?
TabldotLife said:
Hi, i have a skr-a0 china bs 1.
i unlocked my bs and install twrp and magisk but i dont have a backups. anyone help me i turn to stock or enabled ota ?
Click to expand...
Click to collapse
Every thread says do a backup. You didn't. Wait until someone with a China BS backs up and uploads
gilbert32 said:
Every thread says do a backup. You didn't. Wait until someone with a China BS backs up and uploads
Click to expand...
Click to collapse
sorry i dont backup first and wait now thx for reply and sory again my babblng
Unlock bootloader
You unlock bootloader without a code?my phone P10lite and need to code,it's really working?OMG
Help me pls, i unlock my black shark china, when i type fastboot oem unlock then cmd not working, why?
Help pls
Help, i got bootloop on my bs2pro, need unlock bootloder code for reflashing stock rom
this methode didnt work on android 10.
anyone know how to unlock bootloader and root balckshark on android 10 ?

My PIxel stuck on google Screen. Help :(

I kept my phone on charge for a few mins and when I came back to unplug, it was stuck on google screen. tried turning off the device or restarting it but nothing works. The phone was extremely hot. My phone is completely factory stock. the bootloader is locked too. how to recover it now ? please help.
i tried entering recovery mode but as soon as i select recovery it gets back to google logo screen again.
right now i have kept the phone in freezer now.
my bootloader is locked .. can i still unlock it and flash factory image ?
help ?
not a single reply ? bump...
Are you able to communicate with the device using fastboot?
Try flashing the stock images via fastboot
You won't need an unlocked bootloader for this
post-mortem said:
Are you able to communicate with the device using fastboot?
Click to expand...
Click to collapse
yes im able to communicate with the device through fastboot. but my bootloader is locked.
wahur1 said:
yes im able to communicate with the device through fastboot. but my bootloader is locked.
Click to expand...
Click to collapse
Try the instructions at the top of the page here https://developers.google.com/android/images
It may work without unlocking the bootloader.
post-mortem said:
Try the instructions at the top of the page here https://developers.google.com/android/images
It may work without unlocking the bootloader.
Click to expand...
Click to collapse
whatever command i use it says OEM unlock is not allowed.
Just throwing out ideas that you may have already tried. If I understand right you cannot get into recovery which eliminates trying to sideload the stock image. Your bootloader is locked and it will not let you unlock so booting into TWRP is out of the question. Are you just wanting your phone operational again? Have you tried wiping/factory resetting with fastboot commands? i.e. fastboot erase userdata or fastboot format userdata.
wahur1 said:
whatever command i use it says OEM unlock is not allowed.
Click to expand...
Click to collapse
Have you tried flashing without unlocking the bootloader?
post-mortem said:
Have you tried flashing without unlocking the bootloader?
Click to expand...
Click to collapse
yes i have tried flashing by giving the fastboot command "flash-all.bat" it starts flashing and it stops in the initial stage by giving error " restarting bootloader" then I get 2nd error " bootloader locked" and process repeats again
toasterboy1 said:
Just throwing out ideas that you may have already tried. If I understand right you cannot get into recovery which eliminates trying to sideload the stock image. Your bootloader is locked and it will not let you unlock so booting into TWRP is out of the question. Are you just wanting your phone operational again? Have you tried wiping/factory resetting with fastboot commands? i.e. fastboot erase userdata or fastboot format userdata.
Click to expand...
Click to collapse
both command not working .. same bootloader locked message.
error message " Please unlock the device to activate this command"
anyone else can help ?
I would contact Google customer support. Even though my phone was out of warranty and I was not the original buyer (bought in eBay), they were willing to make a one-time exception for an RMA. I didn't use it because my phone is rooted and I was afraid of being charged for any repairs. As long as your phone is stock and unrooted, you have a chance. Just say that you think you have a hardware failure and while you understand that they are in no obligation to help, you would appreciate anything they can do.
Sent from my Pixel XL using Tapatalk

My phone keeps on booting to fastboot

Hi all. Need urgent help here. I tried flashing my phone following everything on one post i found for flashing(androidbiits[dot]com/root-oppo-realme-5-rmx1911-easily/). But something went wrong(I don't know what went wrong, I just followed everything step by step). My phone suddenly keeps on booting to fastboot mode. I tried entering recovery mode but it boots to fastboot mode instead. Need help
PS. I tried to reflash my phone with rmx1911 stock rom. But I noticed my device state is locked. I can't somehow unlock it with fastboot(fastboot flashing unlock). A bootloader unlock prompt appears on my phone and when I choose to unlock the bootloader, my phone just reboots back to fastboot mode with the device state still locked
Use msm tool and ofp file for realme 5 ..you have to flash whole rom again..and it can be flashed in phone state locked too
Give the following commands :
$ fastboot flashing unlock
Then flash TWRP
Then flash stock ROM by renaming .ozip to .zip via TWRP.
mine too ... is there anything I can fix
mine too ... is there anything I can fix
joniyesnoppa said:
mine too ... is there anything I can fix
Click to expand...
Click to collapse
Flash this file use command-
fastboot flash vbmeta vbmeta.img
---------- Post added at 08:24 PM ---------- Previous post was at 08:20 PM ----------
sumeetsk2 said:
Flash this file use command-
fastboot flash vbmeta vbmeta.img
Click to expand...
Click to collapse
bit.ly/383BPIp
Download and Flash this files
how do I enable fast charging 3.0 because charging defaults only to 1.4a even though redmi 3s can only 1.9ampere
Cant flash vbmeta.img ... Anyone? Help
limilnate1 said:
Hi all. Need urgent help here. I tried flashing my phone following everything on one post i found for flashing(androidbiits[dot]com/root-oppo-realme-5-rmx1911-easily/). But something went wrong(I don't know what went wrong, I just followed everything step by step). My phone suddenly keeps on booting to fastboot mode. I tried entering recovery mode but it boots to fastboot mode instead. Need help
PS. I tried to reflash my phone with rmx1911 stock rom. But I noticed my device state is locked. I can't somehow unlock it with fastboot(fastboot flashing unlock). A bootloader unlock prompt appears on my phone and when I choose to unlock the bootloader, my phone just reboots back to fastboot mode with the device state still locked
Click to expand...
Click to collapse
Mine to have the same issue....i think you should visit nearest realme service center for flashing stock rom
The Phone is unable to flash vbmeta beacuse the phone is in locked condition
There only one way "FLASH STOCK ROM"
Contact me +923358048675 whatsapp 100% remote service
limilnate1 said:
Hi all. Need urgent help here. I tried flashing my phone following everything on one post i found for flashing(androidbiits[dot]com/root-oppo-realme-5-rmx1911-easily/). But something went wrong(I don't know what went wrong, I just followed everything step by step). My phone suddenly keeps on booting to fastboot mode. I tried entering recovery mode but it boots to fastboot mode instead. Need help
PS. I tried to reflash my phone with rmx1911 stock rom. But I noticed my device state is locked. I can't somehow unlock it with fastboot(fastboot flashing unlock). A bootloader unlock prompt appears on my phone and when I choose to unlock the bootloader, my phone just reboots back to fastboot mode with the device state still locked
Click to expand...
Click to collapse
..
Realme has just release its flashtool to flash there ofp firmware through fastboot. Just try it. and post result.
Note: This require bootloader to unlock
Flashtool Link:
https://download.c.realme.com/flash/Flash_tool/realme_Flash_Tool.zip
Firmware Link:
https://combinefile.com/index.php?a=downloads&b=file&c=download&id=42977
not flashing
my realme 5 stuck in fastboot mode and bootloader is lock and vbmeta image want bootloader unlock
plz plz help me
stay home and staysafe friends

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