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So lately I've been running into a rather annoying and inconvenient problem with my beloved S3. The thing doesn't charge well, at all. Plugged into the wall, via USB, via fast charge USB...I just can't get it to charge. I went to bed last night with the phone at around 30%, plugged it into the wall, and when I woke up 7 hours later it was at 55%....not ideal. Same result when I left it plugged into my computer overnight. At first I thought it was the wall charger, but that was ruled out when I found that I couldn't charge over usb either. My current suspect is a faulty usb cable, and unfortunately I don't have another one to test. What are the odds its damaged contacts on the inside of the phone? is there a way to test/look for that? FYI I'm running beans jellybean build 2, but this problem started when I was still on ICS. Any ideas as to what could be causing it? I've noticed high android system usage (over 50%), but I doubt that accounts for the drain I'm seeing. Any help figuring this our would be appreciated.
Sent from me to you
I had this exact same issue, eventually it stopped charging at all.
Turned out to be a fault of the phone. Called Verizon, they sent me another battery to try, didn't fix anything, they then did a warranty exchange. Got a refurb phone and it works great.
Sent from my SCH-I535 using XDA Premium HD app
Thanks for the intel. Im actually on a refurb right now due to some issues with my launch device. Was your replacement covered under warranty at no cost? Unfortunately for me I'm abroad so I can't exactly go in to a Verizon store or call them to ship a replacement.
Sent from me to you
Do wipe the battery stats and see - wouldn't probably solve the issue but worth trying !
I too have USB problems. A normal car charger will work but when I use my USB wall/laptop/car it won't charge much. When i sleep it stops charging and I wake up to 70% battery or so. I don't know if its my cable (which it probably is) or if its my phone. Where do I go about replacing my USB?
Sent from my SCH-I535 using Tapatalk 2
Try Amazon dude, cheap quality cables are easy to come by
Sent from me to you
salas2324 said:
I too have USB problems. A normal car charger will work but when I use my USB wall/laptop/car it won't charge much. When i sleep it stops charging and I wake up to 70% battery or so. I don't know if its my cable (which it probably is) or if its my phone. Where do I go about replacing my USB?
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
For me I think it is my AC adapter. My phone charges faster plugged into my macbook than my wall charger.
Sent from my SCH-I535 using xda app-developers app
I'll try to find a new cable and see if it works. Other than that I'm at a loss. I think I've had this problem before and fixed it with a complete drain, followed by a full charge from the wall (with phone off). I can't remember if it was this exact same situation though, and also have no idea why said solution would work.
Sent from me to you
thats crazy...my device charges in 2.5hrs plugged into the wall.
Does Samsung sell the USB on their site? I don't like things that aren't exactly made for my phone.
Sent from my SCH-I535 using Tapatalk 2
salas2324 said:
Does Samsung sell the USB on their site? I don't like things that aren't exactly made for my phone.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Amazon: OEM Cable
Although I don't think you'll have any issues with any generic cables, I've used many different cables from other phones, monoprice, amazon, etc and haven't had any issues with charging any phone I have.
Alright I just had my phone plugged in for over 7 hours to get it to 100%. I'll give a progress report when I try to charge it again. Fyi it just dropped 2% in less than a minute.
UPDATE: battery still horrible. Went back to tw nandroid to rule out the possibility of a JB leak bug
Sent from me to you
Doubtful that anyone will see this, but there's a new development. My phone's LED indicator turned green to signal a full charge while the phone was still at 91%.... whatever that means
Sent from me to you
nikufellow said:
Do wipe the battery stats and see - wouldn't probably solve the issue but worth trying !
Click to expand...
Click to collapse
This was debunked by a lead Google engineer. It's Snake Oil ----- does nothing.
heffe2001 said:
Amazon: OEM Cable
Although I don't think you'll have any issues with any generic cables, I've used many different cables from other phones, monoprice, amazon, etc and haven't had any issues with charging any phone I have.
Click to expand...
Click to collapse
I want the one that came with my phone. I'm currently using that cable, until I find the EXACT USB that came with a Galaxy S3.
Sent from my SCH-I535 using Tapatalk 2
Mine was doing that same **** before it broke when it stopped suddenly just after impact with concrete.
I was about to reflash the synergy rom I was on hoping that would fix it.
Did a reinstall fix the charging issue no now you've just got a wrong indicator or is the charging issue still there.
I totally attribute this to a degrading OS... Now I'm not so sure...
Tap'd
Still persists after multiple ROM flashes. I'm gonna get a new cable and see if that works.
Update: yup it was the cable. At least it's not the phone
Sent from my SCH-I535 using xda app-developers app
Glad you sorted your issue.
Last night, out of the blue, my new to me refurb from asurion decided to not charge either.
Unplug, reboot, plug back in.. charging as normal. Wtf?
Sent from my SCH-I535 using Tapatalk 2
Well, its back at it.
At 16% earlier today the phone was plugged in, charged fine, fell on its face. Unplugged, battery pull, charging again then slows. 6 hours later it was up to 75% where its slowly been losing charge while plugged in.
Any idears?
Sent from my SCH-I535 using Tapatalk 2
On Amazon you can buy a battery with a standalone charger you could charge and swap batteries till you can get a new phone if it is now warranty replaced
So my Nexus 5 sometimes won't charge. For example, I plug it in at 5%, and after an hour, it is still at 5% or lower ,often even at 0%, so when I unplug it, it instantly turns off. Sometimes it charges fine to something like 20%, then it stops and battery slowly starts to discharge. There are days when it's perfect, absolutely no trouble. I should also mention that when it charges normally, the charger plug is warm-hot, when it doesn't charge, it's cold.
Sent from my Nexus 5 using XDA Free mobile app
It's hardware. Either the cable, the charger, or the phones mini USB port.
Try a different charger and cable for starters.
kaspar737 said:
So my Nexus 5 sometimes won't charge. For example, I plug it in at 5%, and after an hour, it is still at 5% or lower ,often even at 0%, so when I unplug it, it instantly turns off. Sometimes it charges fine to something like 20%, then it stops and battery slowly starts to discharge. There are days when it's perfect, absolutely no trouble. I should also mention that when it charges normally, the charger plug is warm-hot, when it doesn't charge, it's cold.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Its the hardware, maybe the battery or something and its also happening to LG G2 (N5 brother), so LG's faults.
But Google posted oficcially some ways to fix it, you only need to power off the phone and plug it. Wait 30 minutes and then turn it on again, leave it charging and this time probably works.
It doesn't happen to often, but when it does, its really annoying.
I remember having this issue but only with wireless charging. Seems like an issue with the wire.
I had this issue with my Galaxy Note. It was actually a faulty chip on the motherboard that was causing my charging problems... None the less, I would first check your cable and then the micro USB port.
I have 3 chargers and 2 USB cables, tried all the possible combinations, nothing. What should I look for about the USB port?
Sent from my Nexus 5 using XDA Free mobile app
kaspar737 said:
I have 3 chargers and 2 USB cables, tried all the possible combinations, nothing. What should I look for about the USB port?
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
My 5 year old daughters Galaxy tab 3 is the same. I can tell the plastic part of the mini USB port is snapped. So only the wires are holding it together. It will charge... But only when it's laying on a stable surface, untouched and sometimes I have to wiggle it til it's charging, then leave it alone til it's done.
Does it say it's charging? For me, even if it isn't charging but is plugged in, it says "Charging (AC)".
Sent from my Nexus 5 using XDA Free mobile app
Yeah, our tab makes the plug in noise over and over til it's good.
But just cause it says it's charging doesn't mean every pin is making proper contact with the charger or device.
I cleaned the phone's USB port with a toothpick and compressed air and so far, it's working all right again.
Sent from my Nexus 5 using XDA Free mobile app
Oh well, it's doing that again. Charged 80% in 7 hours. Cleaning USB port didn't help.
Sent from my Nexus 5 using XDA Free mobile app
my N5 does this but with wireless charging..
sometimes i put it on when i go to bed, and i know it starts charging
in the AM i see its lower ... checking the batt stats it shows that it charged for a few mins then stopped
dunno yet whats up, it happens sporadically.
Any chance software could cause this? Rolling back to 4.4/4.4.x or resetting factory settings would help?
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kaspar737 said:
Any chance software could cause this? Rolling back to 4.4/4.4.x or resetting factory settings would help?
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
that could be next step.
if a factory reset doesnt help, then u have a hardware problem. Does the batt info says "healthy" or "good" for the battery?
have u tried using a toothpick to ensure all usb pins are clean of dust?
maybe u can get another battery and change it... if a cell is going bad inside the batt it can do that too
kaspar737 said:
I cleaned the phone's USB port with a toothpick and compressed air and so far, it's working all right again.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Good thinking. Glad to hear it's working better now. :good:
chaco81 said:
that could be next step.
if a factory reset doesnt help, then u have a hardware problem. Does the batt info says "healthy" or "good" for the battery?
have u tried using a toothpick to ensure all usb pins are clean of dust?
maybe u can get another battery and change it... if a cell is going bad inside the batt it can do that too
Click to expand...
Click to collapse
Where can I see battery info?
I have 1.5yrs of warranty left, there's no point for me to try and change the battery on my own.
Sent from my Nexus 5 using XDA Free mobile app
Today it didn't charge, so I decided to restart. When I had just powered off, a fully charged battery icon came on the screen and stayed for about 15 seconds. Then the screen flashes black and started showing the charging battery icon.
Anyways, I am going to flash the phone back to stock when I have time, if that doesn't help then it's going back for repairs.
Sent from my Nexus 5 using XDA Free mobile app
kaspar737 said:
Where can I see battery info?
Click to expand...
Click to collapse
download CPU-Z as the simplest way to tell
go to the Battery tab and it will tell ya the "Health" of the battery. Mine says "Good"
Another trick is to buy a wireless charger. If this ever happens to me I'm doing that.
This has happened to me months ago and I tried everything. Turned off my phone to charge, tried different cables...nothing worked.
Then I started charging my phone with a blackberry charger and it has been successfully charging my phone ever since. And it charges faster than the original charger. When you plug the charger into the phone, it's very solid, whereas the original charger is somewhat flimsy. Not sure if that may be the case. But that's what I did!
Hope this helped!
Does anybody have any ideas what I can do to resolve my issue:
Most times whilst my phone is on charge it will lose its charge gradually. This is of more annoyance when it's below 15% and the notification pops up every second until I refit the cable again and again.
I know I can turn this notification off but it let's me know if my phone will actually charge once I've fit it right.
I have tried using many different chargers and non have helped, I have also replaced the cable flex as I thought it was an issue with the micro usb port but that hasn't helped either.
My options now are to replace the actual battery or get a new phone. I've had this since day one so I'm hoping a switch if the battery would help just wanted your ideas...
Thanks!
Sent from my Nexus 5 using XDA Premium 4 mobile app
AshleyNG2 said:
Does anybody have any ideas what I can do to resolve my issue:
Most times whilst my phone is on charge it will lose its charge gradually. This is of more annoyance when it's below 15% and the notification pops up every second until I refit the cable again and again.
I know I can turn this notification off but it let's me know if my phone will actually charge once I've fit it right.
I have tried using many different chargers and non have helped, I have also replaced the cable flex as I thought it was an issue with the micro usb port but that hasn't helped either.
My options now are to replace the actual battery or get a new phone. I've had this since day one so I'm hoping a switch if the battery would help just wanted your ideas...
Thanks!
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
bro if your battery icon is showing that it is charging and and yet it discharges then a reboot should fix the issue when it happens. if your phone is easily disconnected from the cable then the microusb on your phone seems to have loosened. if you have warranty get it fixed.
You have a qi charger?, if factory reset won't work then it must be your USB slot or battery, if it doesn't drain that fast disconnected then its your USB plug
Install betterbatterystats and see if you get anything related to otg or slimport wakelocks,
I had this problem on my first Nexus 5, no matter what cable/charger i use, it used to discharge whilst charging and also used to disconnect/reconnect from usb even if slightly touched. Solution was to RMA the device and the replaced device didn't had that problem, i think problem lies with the micro usb jack on the phone. If it's software issue for you, you can try rebooting in safe mode to see if some app is causing this or factory reset.
republicano said:
Install betterbatterystats and see if you get anything related to otg or slimport wakelocks,
Click to expand...
Click to collapse
madarchod said:
Solution was to RMA the device and the replaced device didn't had that problem, i think problem lies with the micro usb jack on the phone. If it's software issue for you, you can try rebooting in safe mode to see if some app is causing this or factory reset.
Click to expand...
Click to collapse
parth t said:
bro if your battery icon is showing that it is charging and and yet it discharges then a reboot should fix the issue when it happens. if your phone is easily disconnected from the cable then the microusb on your phone seems to have loosened. if you have warranty get it fixed.
Click to expand...
Click to collapse
Thanks for the response guys, I've replaced the USB port already and that hasn't fixed it. I'll try installing BBS and see if I find those wakelocks but I doubt that's the cause....
Does this sound like a fault in the battery? I'll give safe mode a shot, good idea!
I would RMA it but I bought it from Google day one and I think they only offered a years warranty
Sent from my Nexus 5 using XDA Premium 4 mobile app
You could get a wireless charger and see if that works.
Sent from my Nexus 5 using XDA Free mobile app
MrObvious said:
You could get a wireless charger and see if that works.
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Was waiting for somebody to suggest that Obvious comment, where's MrGenerous to donate me one? :sly:
Sent from my Nexus 5 using XDA Premium 4 mobile app
Have you checked what kind of power is being drawn while charging? With trying different cables and charger?
To see if its just not getting the current. It's likely not, but good to check.
If the USB port was replaced, I'd guess something wasn't done right, or something else was damaged...
AshleyNG2 said:
Was waiting for somebody to suggest that Obvious comment, where's MrGenerous to donate me one? :sly:
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have no money in my name. ?
Sent from my Nexus 5 using XDA Free mobile app
Darth said:
Have you checked what kind of power is being drawn while charging? With trying different cables and charger?
To see if its just not getting the current. It's likely not, but good to check.
If the USB port was replaced, I'd guess something wasn't done right, or something else was damaged...
Click to expand...
Click to collapse
What's the best way to check the current draw?
This issue was there with the original USB port which prompted me to replace it but to no avail....
I've just had my phone on charge for the past hour and it's gone from 10% TO 4%, just pulled the charger out and put it back in and now it's charged up to 11% :what:
Sent from my Nexus 5 using XDA Premium 4 mobile app
AshleyNG2 said:
What's the best way to check the current draw?
This issue was there with the original USB port which prompted me to replace it but to no avail....
I've just had my phone on charge for the past hour and it's gone from 10% TO 4%, just pulled the charger out and put it back in and now it's charged up to 11% :what:
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Your port may be flaky it sure could be.
There's apps to check current, but Gsam will do it to. You can hit refresh in gsam a few times to see it fluctuate.
There's likely more sophisticated apps, but I haven't used any.
AshleyNG2 said:
What's the best way to check the current draw?
This issue was there with the original USB port which prompted me to replace it but to no avail....
I've just had my phone on charge for the past hour and it's gone from 10% TO 4%, just pulled the charger out and put it back in and now it's charged up to 11% :what:
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You can use Current Widget to monitor current draw and log the results if needed.
https://play.google.com/store/apps/details?id=com.manor.currentwidget&hl=en
Log Results
Darth said:
Your port may be flaky it sure could be.
There's apps to check current, but Gsam will do it to. You can hit refresh in gsam a few times to see it fluctuate.
There's likely more sophisticated apps, but I haven't used any.
Click to expand...
Click to collapse
bblzd said:
You can use Current Widget to monitor current draw and log the results if needed.
https://play.google.com/store/apps/details?id=com.manor.currentwidget&hl=en
Click to expand...
Click to collapse
I've logged the current draw when it refused to charge, can anybody help decipher what is going on, I'm assuming there is not enough data here to do that other than to prove that I'm not going crazy...
Code:
2015/02/06 17:27:13,560mA,40%,3.847V,23.2°C
2015/02/06 17:28:17,116mA,41%,3.892V,22.9°C
2015/02/06 17:29:17,120mA,41%,3.892V,22.9°C
2015/02/06 17:30:39,133mA,42%,3.853V,22.4°C
2015/02/06 17:31:48,92mA,42%,3.853V,22.4°C
2015/02/06 17:33:05,23mA,42%,3.853V,22.4°C
2015/02/06 17:34:39,24mA,42%,3.853V,22.4°C
2015/02/06 17:35:39,332mA,42%,3.853V,22.4°C
2015/02/06 17:36:47,16mA,42%,3.853V,22.4°C
2015/02/06 17:38:07,5mA,42%,3.853V,22.4°C
2015/02/06 17:39:08,338mA,42%,3.853V,22.4°C
2015/02/06 17:40:27,277mA,42%,3.853V,22.4°C
2015/02/06 17:41:38,26mA,42%,3.853V,22.4°C
2015/02/06 17:42:48,93mA,42%,3.853V,22.4°C
2015/02/06 17:44:10,1100mA,42%,3.853V,22.4°C
2015/02/06 17:45:21,18mA,41%,3.64V,21.1°C
2015/02/06 17:46:28,202mA,41%,3.64V,21.1°C
2015/02/06 17:47:52,1863mA,41%,3.64V,21.1°C
2015/02/06 17:49:09,934mA,39%,3.463V,24.0°C
So for 22 minutes on charge from 40% it charged up to 42% then discharged down to 39% :crying:
Can anybody suggest where I can buy a reliable genuine replacement battery which isn't crazy expensive? (Or should I be buying a new phone??)
Holy moly you have a fast discharge rate if that is accurate. 2 amps?! Try charging from safe mode (hold power button, instead of tapping the power off option hold it down and it will give the option for safe mode). See if that helps.
Sent from my Nexus 5 using XDA Free mobile app
So last night i was using my portable battery to charge my phone when it suddenly tried to install samsung vr
Since then it keeps connecting to a charger or dock, regardless of whether i have anything plugged into the usb port.
Restarting, wiping cache, force closing has not helped, samsung vr can't be disabled in safe mode.
What is the malfunction with this phone?
Sent from my SM-N920P using Tapatalk
pmendoza502 said:
So last night i was using my portable battery to charge my phone when it suddenly tried to install samsung vr
Since then it keeps connecting to a charger or dock, regardless of whether i have anything plugged into the usb port.
Restarting, wiping cache, force closing has not helped, samsung vr can't be disabled in safe mode.
What is the malfunction with this phone?
Sent from my SM-N920P using Tapatalk
Click to expand...
Click to collapse
Get a can of compressed air and blow into the charging port. This worked for me on my N5 and a similar issue on my N3.
Good luck!
pmendoza502 said:
So last night i was using my portable battery to charge my phone when it suddenly tried to install samsung vr
Since then it keeps connecting to a charger or dock, regardless of whether i have anything plugged into the usb port.
Restarting, wiping cache, force closing has not helped, samsung vr can't be disabled in safe mode.
What is the malfunction with this phone?
Sent from my SM-N920P using Tapatalk
Click to expand...
Click to collapse
Wth, i have the exact same problem. Mine goes haywire. I used my daughters charger one night and my wife woke me to the annoying sound of it charging, while it was plugged in. Took it of and it hasn't been right since, going on 2 weeks now. What's really messed up is that im rooted and knox and yup that crap, but i took it to the sprint store and they ran all kinds of test but the phone showed perfect. And not once did it act stupid in the store!!! Took it home and bam, starts charging by itself again. So i decided to record the problem using my wife's edge+. Ill be damn that even though they can see its a problem, the test showes the phone in perfect condition so i can't get an exchange until something is "really" wrong. And I'm s.o.l on sending it it Samsung [emoji20] . On a better note though, after about 6 or 8 full charge and discharges, inaccurate battery reading....things have started to return to normal. Only happening 2 to 3 times a day now.
Sent from my SM-N920P using Tapatalk
Tried that, it didn't work.
Took it to sprint today and they did a factory reset. At first, while in the store it started doing it again, so they ordered me areplacement. I took the malfunctioning note 5 back and after an andriod software update the problem seems to have gone away.
The replacement is coming in 2 days, so I'm going to be watching this thing like a hawk till then, if the factory reset really worked, not only will i be amazed but also a little hesitant to exchange my phone. I guess some what sentimental, but also do not want a refurb...
Sent from my SM-N920P using Tapatalk
pmendoza502 said:
Tried that, it didn't work.
Took it to sprint today and they did a factory reset. At first, while in the store it started doing it again, so they ordered me areplacement. I took the malfunctioning note 5 back and after an andriod software update the problem seems to have gone away.
The replacement is coming in 2 days, so I'm going to be watching this thing like a hawk till then, if the factory reset really worked, not only will i be amazed but also a little hesitant to exchange my phone. I guess some what sentimental, but also do not want a refurb...
Sent from my SM-N920P using Tapatalk
Click to expand...
Click to collapse
I odin back to stock, took the ota, and still have the same prob.
Sent from my SM-N920P using Tapatalk
Another thing i did was remove the magnetic kickstand from my phonecase.
It's been 24+hours and a factory reset, then the update to 5.1.1 and removing the kickstand have seemed to get rid of my malfunctions.
Keeping my fingers crossed.
Sent from my SM-N920P using Tapatalk
So after 1 week with no problems, i theorize that the combination of the magnetic kickstand case with the low voltage of a standard portable battery charger was the cause of the malfunction i experienced. There is another possibility which is also likely in that it may have been an update issue.
All other possibilities seem less likely.
Sent from my SM-N920P using Tapatalk
Suddenly I'm having charging problems. It's not the cord going bad. It's actually the part that plugs in. If I wiggle it one direction it loses connection.. It also won't fast charge anymore. The other day I'd plug it in and it would say dock connected instead of charging... There's a possibility water or condensation got into the charging port on my phone but I'm not sure. Any ideas on how to fix?
Sent from my SM-G920V using XDA Free mobile app
Factory Reset?
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Chadly said:
Suddenly I'm having charging problems. It's not the cord going bad. It's actually the part that plugs in. If I wiggle it one direction it loses connection.. It also won't fast charge anymore. The other day I'd plug it in and it would say dock connected instead of charging... There's a possibility water or condensation got into the charging port on my phone but I'm not sure. Any ideas on how to fix?
Sent from my SM-G920V using XDA Free mobile app
Click to expand...
Click to collapse
I just started having the same problem a couple weeks ago, it's super finicky now. I was rooted on 5.02 and tried to fix it doing everything I could think of. Finally, ended up using the verizon software utility thinking maybe that could do something since even with my phone powered off, the phone would see the cable plugged in for a second but then would disconnect from it. Everything up to that point seemed to be a hardware issue to me but this seemed to be software or something else and was the reason I chose to use the verizon software. Anyway, using their support software only removed my root and brought me up to marshmallow and that didn't fix anything.
I've done tons of things and nothing has helped. I've just settled on the fact that something hardware has happened even though this began in the middle of the night while the phone was on the charger and untouched. I just ended up going through all my usb cables and found some that work better than others. Some fast charge sometimes others never do. I figure I'll just live with it until I get the S7 or htc 10 or something else.
It's a total mystery to me though as to what happened. The phone wasn't dropped or anything around the time it began doing this, just seemingly came out of nowhere. I do miss not having this problem!
Well, it's weird because if I plug it in and push the charger thing upwards it switches to fast charging.. I guess I'm gonna go buy another USB cable and see if it's the problem. No way am I going through another factory reset too much stuff on my phone.
Sent from my SM-G920V using XDA Free mobile app
Chadly said:
Well, it's weird because if I plug it in and push the charger thing upwards it switches to fast charging.. I guess I'm gonna go buy another USB cable and see if it's the problem. No way am I going through another factory reset too much stuff on my phone.
Sent from my SM-G920V using XDA Free mobile app
Click to expand...
Click to collapse
I wouldn't, didn't do anything for me.
With your phone off, what does the charging do? Every single one of my cables would show that they were plugged in and charging , even the ones that weren't doing anything at all when plugged in to the phone while the phone was booted up, but then immediately would disconnect.
Sometimes you can get dust or lint in the charging port. Turn the off, no power an gently use a needle to try to clean the port.
Hope this helps.
Sent from my SM-G920V using Tapatalk
There's also the wireless charging option in the meantime if truly a hardware defect.