[Completed] i need help my phone Vodafone Smart Prime 6 keeps restarting - XDA Assist

Hi,
My Vodafone Smart Prime 6 keeps restarting on its own
YouTube crash when i watch hd video in it
some games and app crash automatically
my phone run on android 5.0.2 270FHN1
i tried hard reset but nothing seem to work , also there is no update of the software from the company
What should i do ?
thank you guys

speakl said:
Hi,
My Vodafone Smart Prime 6 keeps restarting on its own
YouTube crash when i watch hd video in it
some games and app crash automatically
my phone run on android 5.0.2 270FHN1
i tried hard reset but nothing seem to work , also there is no update of the software from the company
What should i do ?
thank you guys
Click to expand...
Click to collapse
Greetings and welcome to assist. If hard resetting doesn't work and there is no firmware available for your device then unfortunately there isn't much we can do. It may be worth asking other users in this thread
https://forum.xda-developers.com/android/software/recovery-vodafone-smart-prime-6-t3330064/page2
there are some files available for your device in it
Good Luck
Sawdoctor

speakl said:
Hi,
My Vodafone Smart Prime 6 keeps restarting on its own
YouTube crash when i watch hd video in it
some games and app crash automatically
my phone run on android 5.0.2 270FHN1
i tried hard reset but nothing seem to work , also there is no update of the software from the company
What should i do ?
thank you guys
Click to expand...
Click to collapse
Greetings and welcome to assist. If hard resetting doesn't work and there is no firmware available for your device then unfortunately there isn't much we can do. It may be worth asking other users in this thread
https://forum.xda-developers.com/android/software/recovery-vodafone-smart-prime-6-t3330064/page2
there are some files available for your device in it
Good Luck
Sawdoctor

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