I purchased a Moto G4 mobile phone from Amazon about 2 months ago. At the time of purchase, I already had Airtel connection. In addition, I also got R Jio connection, which I am using for Whatsup & Browsing.
I have been noticing that on day to day basis, one or the other contact details is getting automatically deleted. I imported all details from Gmail a/c. Later someone suggested that the deletion is happening because of sync with Gmail. Hence, I delinked it. Even then, this problem continues.
Just at the time of requirement, when I want to call a person Or send an SMS Or whatsup, I notice there are no details. It is becoming difficult.
I have written to Google also and no response.
Awaiting an earliest solution.
Thanks,
S. Sundaresan
+91 99020 69722
Hi there and welcome to assist,
Try this...
1. Make a full backup of your contacts. To backup your contacts use any third party app from the PlayStore. I recommend using [SMS Backup & Restore] by Ritesh Sahu.
2. Make sure you have only one main Google account syncing. If you have any other Gmail account go to settings > Accounts > click on the other accounts and remove it for now.
3. Go to settings > backup and reset > uncheck Backup my data (this will erase all of ur backups on Google servers).
4. Restart your phone and restore you contacts using SMS Backup & Restore.
5. Go to settings again > Accounts > Google > here you should see your Gmail account. On top right corner click on the three dots > Sync now. Wait until it finish syncing.
6. You can now re-enable Backup my data. Settings > Backup & Reset > Check Backup my data.
7. Re add your other Gmail accounts.
If this method didn't work try to disable the Google Contacts Sync service with Startup Manager .
You'll have to create an account to post in the main forums if you have any other questions.
> Moto G4 > Moto G4 Questions & Answers
Good luck
Related
hello everyone i just want to ask a quick question, my sensation 4g which has s-off is rooted and has android revolution hd 3.6.4 flashed i have logged into facebook and it has synced all my contacts from facebook to my phonebook which i dont want, so what i wanted to know how can i remove all the facebook contacts without having to log out?
Go to people- > settings -> view. Select ONLY Facebook contacts.. Then go and delete them all in people - > options - > delete - > select all
Other method is to go to applications->manage applications->facebook->clear data..
But i think that, other method will erase your account.. I dont know exactly
I hope i helped
Cheers
Or, since you're on 3.6.4, go into contacts, tap menu/view and uncheck Facebook for HTC Sense. That should hide them.
Alternatively, clear Facebook data as above, log back in, and when you open contacts for the first time, tell it to only sync data how you want it to. Either all FB contacts, only the ones in your phone, or none.
~T.J.
When I open the Play Store , the "Select an account" window pops up and requests me to choose one of my 2 emails linked to my device or create a new account and when I choose either accounts , I enter the password and it takes me back to the "Select an account" window and when I try to make an account It makes it but it wont log me into the account. Need Help!
LoL_Adjective said:
When I open the Play Store , the "Select an account" window pops up and requests me to choose one of my 2 emails linked to my device or create a new account and when I choose either accounts , I enter the password and it takes me back to the "Select an account" window and when I try to make an account It makes it but it wont log me into the account. Need Help!
Click to expand...
Click to collapse
Hard to say with that few information.
You can try to clear app data and cache of Play store in Settings > Application manager > All ... (or where ever it's on your device).
Then start Play store app again.
If you are on original/stock firmware, you can also wipe data/do a factory reset. But keep in mind that you have a backup of everything important before wiping.
If that does not help, please contact Google (or your mobile carrier, or the hardware manufacturer) service directly, and ask for help.
Maybe it's an issue with your Google account(s).
For further information, check your device specific forum or ask in the General discussion > Questions and Answers forum.
It is the same as mine but with 58 added before the @. I cannot delete it as I can't access it. every time I start my phone I get a sign in error message. I have a Galaxy2. 19100
How can I delete it ?
You need to go in
Settings > Accounts > Google
Here you'd find all the accounts listed. Please delete the one you don't need.
Hi Guys,
I used to reset my phone occasionally. Even not doing any personal backup, and switching off the automatic restore option, it automatically restores all my gallery photos/videos and contacts, which i think is stored in my google account. Now i just would like to know, if there is a proper way that i will be able to directly go to my google account(preferably through web service), and view what ever data is exist there and if not wanted can remove for ever???
Right now i am on Lollipop, as it is not exactly related to a specific device, i hope it wont mind listing my phone model here.
Thanking all in advance.
Santhosh Parekattil
Hi there,
Go to Google Dashboard and sign in with the same Google account you used on your device. Click the arrow next to Android to see a list of all your devices with backup data. At the bottom is a button, Delete backup data. This button deletes the backed-up data from all devices. There's no way to delete the data from a specific device.
If you want to delete not only the data backed up using the "Back up my data to Google servers" option, but also other synced data like Gmail, contacts, calendars, Google Docs documents, you'll find them listed in their own sections on the same dashboard page
For other questions please use this thread: [Ask Any Question][Newbie Friendly]
Good luck
Mom gave me her S7. Synced with Google, all my contacts are in. Now I realize there are still 2000 of HER contacts in the DEVICE storage. Some are automatically linked to MY google contacts.
How can I delete all the device contacts? If I set it to view device contacts only, select all, and delete, it says "all contacts will be deleted from linked accounts" ... doesn't this mean it will also delete the linked Google contacts?
That always trips me up too. What I actually do is make a backup of my Google account contacts. Save them safely somewhere on a computer. Then blow away all the phone contacts. If the Google contacts online are messed up I re-import the saved contacts online, then re-sync with phone. My way may be overkill, but it works for me lol. There may be an easier way.
I think I found an easier way.
1. Go to Settings > Applications > Application Manager
2. Tap More > Show System Apps
3. Scroll down to "Contacts Storage" (NOT "Contacts"), tap it
4. Tap "Storage", Tap "Clear Data"
That will delete all contacts, including Google, but then within minutes Google contacts will get restored via Sync.
Export your contacts from contacts.google.com before deleting anything, I deleted my phone contacts and lost them from gmail too (Luckily made a backup first) - but when you select contacts to be deleted it should only delete the ones you have selected, no others
Personally I would have factory reset the phone when your mom gave you it, before adding your own account
So export from gmail
Delete from phone
If all is well that's all you need to do, if it deletes them all you have your backup to import again
To some extent，Whatever data can be easily deleted from the phone, it's easy to recover on the phone, isn't it ?
As you said , how to delete contacts from Android phone , what is more that how do your make sure these deleted data can not be recovered back any more ?
You may be insterested in : https://www.safewiper.com/tutorials/android-data-eraser.html