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Hey,
I accidently dropped my phone in water a couple of days ago. The backlight doesnt work. Under a really bright light i can see the lock screen and it still functions. Is it possible to replace just the backlight? or what should i do? I dont believe this would be covered from motorola and I live in canada got the phone shipped from the states.
Any advice would be appreciated.
Thanks,
James
I'm guessing you might need a new screen/display. Perhaps do a search and find a repair place you can ship it and get an estimate? I know HTC offers such repairs dirctly (ship the phone, they call you with an estimate). I'd bet Moto does as well if you're not comfortable with 3rd party repair.
aznproto said:
Hey,
I accidently dropped my phone in water a couple of days ago. The backlight doesnt work. Under a really bright light i can see the lock screen and it still functions. Is it possible to replace just the backlight? or what should i do? I dont believe this would be covered from motorola and I live in canada got the phone shipped from the states.
Any advice would be appreciated.
Thanks,
James
Click to expand...
Click to collapse
I have the same problem right now except mine was not dropped in water. In a bright light I can see the lockscreen and also could see the emergency dialer tonight but the keyboard was not reacting on certain buttons either. One screen said to unlock enter your gmail account info,I tried to enter my name and the period symbol(.) was not working for me. I'm thinking maybe the LCD screen needs replaced or the ribbon cable,IDK. Any help is GREATLY appreciated.
Edit: Essentially I finally got logged into the phone and the keys were working fine,the screen was still dim so I turned the brightness all the way up and turned off automatic backlight. I replaced the LCD screen and digitizer and now the phone is not starting for me. I'm about to replace the Flex Ribbon Cable inside the phone and see if this corrects the problem. Right now i cant get the phone to start up so I'm thinking the ribbon cable is disconnected somewhere because it hooks to the motherboard and the LCD or the motherboard is fried. IDK,I'll let everybody know what happens with this project.
lcd not working
PS3AndroidHacker said:
I have the same problem right now except mine was not dropped in water. In a bright light I can see the lockscreen and also could see the emergency dialer tonight but the keyboard was not reacting on certain buttons either. One screen said to unlock enter your gmail account info,I tried to enter my name and the period symbol(.) was not working for me. I'm thinking maybe the LCD screen needs replaced or the ribbon cable,IDK. Any help is GREATLY appreciated.
Edit: Essentially I finally got logged into the phone and the keys were working fine,the screen was still dim so I turned the brightness all the way up and turned off automatic backlight. I replaced the LCD screen and digitizer and now the phone is not starting for me. I'm about to replace the Flex Ribbon Cable inside the phone and see if this corrects the problem. Right now i cant get the phone to start up so I'm thinking the ribbon cable is disconnected somewhere because it hooks to the motherboard and the LCD or the motherboard is fried. IDK,I'll let everybody know what happens with this project.
Click to expand...
Click to collapse
What happen to letting everyone know? Were you ever able to get it going? Was it the flex cable? How did you get the LCD working.
Replaced the flex ribbon cable and it still didnt help anything. Guess its just the phone. I trashed the phone a while ago anyways and am currently running a rooted Droid 4
Sent from my DROID4 using xda premium
Hello XDA,
My Nexus 5 running CM12 5.0.2 nightly will not respond to the touches anymore infact when I press the power button to activate the display it acts as if someone is touching it randomly messing all the apps that are running and opening and closing many other things.
Furthermore it displays weird and burned lines throughout the screen. It was not dropped, no water went inside the device or anything. If it helps I did install the OTA updates that CM gives us.
I have also attached pictures so you may get a better understanding of my problem.
Thanks in advance.
Saad S. said:
Hello XDA,
My Nexus 5 running CM12 5.0.2 nightly will not respond to the touches anymore infact when I press the power button to activate the display it acts as if someone is touching it randomly messing all the apps that are running and opening and closing many other things.
Furthermore it displays weird and burned lines throughout the screen. It was not dropped, no water went inside the device or anything. If it helps I did install the OTA updates that CM gives us.
I have also attached pictures so you may get a better understanding of my problem.
Thanks in advance.
Click to expand...
Click to collapse
Has this happened after you flashed a rom or.. ??
semirr said:
Has this happened after you flashed a rom or.. ??
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Click to collapse
Yes after I flashed the rom but not directly after. But after a good 1 month.
Saad S. said:
Yes after I flashed the rom but not directly after. But after a good 1 month.
Click to expand...
Click to collapse
Hmm I see. Well since a month HAS passed, its definetly not the rom thats causing the problem, i don't know if anything regarding the software could even be causing the problem. Its 100% hardware and by that i mean the screen, you should change it, the touch and also the display are messed up.
semirr said:
Hmm I see. Well since a month HAS passed, its definetly not the rom thats causing the problem, i don't know if anything regarding the software could even be causing the problem. Its 100% hardware and by that i mean the screen, you should change it, the touch and also the display are messed up.
Click to expand...
Click to collapse
Is it possible that a driver update could fix this, if so then how?
Saad S. said:
Is it possible that a driver update could fix this, if so then how?
Click to expand...
Click to collapse
Hmm i dont think that a driver could be the problem. And if it is i dont know how you could fix it Google it
I hate to be the bringer of bad news - but your screen is toast. Fortunately you can replace the touch and display components all at once.
http://www.amazon.com/Skiliwah-Digitizer-Assembly-Google-nexus5/dp/B00HN0U168
Here is what you need to perform the repairs - and here are the procedures for disassembly.
https://www.ifixit.com/Teardown/Disassembling+Nexus+5+Display+Teardown+-+liquid+damage/32410
Trust me, it's not that difficult. Unfortunately, it's a bit pricey ($60 for the screen and digitizer), nevertheless much cheaper than a new device or sending your device in for repairs.
Rma
Problem Solved
The screen isn't toast, neither is the digitizer. I have 2 of these phones. The parts which cause problems like this are the main board and the ribbon with the USB connector on it, which also attaches the screen & digitizer to the main board. One was showing lines exactly like this, & also no touch. I put a replacement main board in. Works great now. The other, wouldn't even turn on. I put the main board from the first phone in the second one, it still wouldn't turn on. I replaced the ribbon cable, it turns on and perfectly replicates the issue from the first phone. So now, I have one fully functioning LG Nexus 5, and another which turns on with the same problem as yours. This is good, I started out with 2 of them that were useless to me. So, it appears that your display and touch issues are caused solely by a bad main board. A replacement main board costs somewhere around $75. After swapping stuff around, I have 2 bad main boards, 1 bad USB ribbon & 1 working phone of 2. Not bad, not bad at all.
Hello. I got this Z3 with a broken screen, when I got it it had only black backlight, no image, but the LCD cable on the bottom was cut, so I thought that was why it had no image.
So I replaced the screen with a new one, but the issue remains, no image, only black backlight.
Tried restoring the software with Sony PC companion, updated to latest version, but it didn't help.
The phone boots fine, touch works, I can select options and sometimes I even get audio readouts of what is on the screen, just no image.
Is this a dead motherboard or something else? Because I went through a couple of new screens, none worked, so I'm out of the ideas.
I haven't encountered a case like this before, the screen either works or doesn't, the fact that the touch works and I have backlight puzzles me. No backlight or no touch issues are a common case to me, but this is a new one.
Can someone help here?
Thnx
Same problem....
Hi all.I have the same problem and tried few screens with no luck.If I get z3 compact on hd tv via hdmi cable I can see that it works but no image on lcd only backlight and touch works.Did you find out what causes this problem?
egres said:
Hi all.I have the same problem and tried few screens with no luck.If I get z3 compact on hd tv via hdmi cable I can see that it works but no image on lcd only backlight and touch works.Did you find out what causes this problem?
Click to expand...
Click to collapse
It's a faulty LCD connector on the motherboard, in my case. Not the connector itself but the small jumper just above it, it gives power to the LCD, it was broken off.
I had it resoldered. Works fine now.
Could ju point me a bit closer whitch one it was?Did you get no image at all or something like the one on my picture?https://drive.google.com/open?id=0Bym65RPW_fIpeXlkX2NTYUw5SVk This is how mine looks like around the lcd connector.https://drive.google.com/open?id=0Bym65RPW_fIpTXZpWTFKby1Ua3c
egres said:
Could ju point me a bit closer whitch one it was?Did you get no image at all or something like the one on my picture?https://drive.google.com/open?id=0Bym65RPW_fIpeXlkX2NTYUw5SVk This is how mine looks like around the lcd connector.https://drive.google.com/open?id=0Bym65RPW_fIpTXZpWTFKby1Ua3c
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Click to collapse
No image at all, only black backlight ant the touch was responding.
The three square fuses on the bootom of the picture, it's similar in Z3, in my phone one of those was broken off.
Hi guys. I have almost the same problem but inverted. My display and touch is working but i dont have backlight. I can see the screen only if i put light on it.
Maybe u guys have a faulty digitizer responsible for image faulty(no image), better for send repair, flashing new stock firmware will not help
I tried with new digitizer, no luck. Tried jumping the fuse with no luck. Don't know what to try anymore.
GreatVortex said:
I tried with new digitizer, no luck. Tried jumping the fuse with no luck. Don't know what to try anymore.
Click to expand...
Click to collapse
egres said:
Could ju point me a bit closer whitch one it was?Did you get no image at all or something like the one on my picture?https://drive.google.com/open?id=0Bym65RPW_fIpeXlkX2NTYUw5SVk This is how mine looks like around the lcd connector.https://drive.google.com/open?id=0Bym65RPW_fIpTXZpWTFKby1Ua3c
Click to expand...
Click to collapse
Put the motherboard in the oven and bake it for a few minutes, it resold everything, if that's the problem, it will fix it.
For more infos and temperature / time, google it
Same problem here! i have tried new lcd, new flex cable. nathing works, lcd backlight turn on but no image, touch work cause i feel vibration while touching the lcd.
Pleas Helpppp Anyone with the genius mind??????
I'm facing the same problem with my Z3C, a friend of mine told me he applied this method on his phone and it worked but i'm not sure how to do it.
http://www.mobilerdx.com/2015/03/sony-xperia-z3-display-lighting-problem-repair-solution.html
z3 no display but backlight on
by jumperig the fuse near lcd conector it turns on the backlight .There is another fuse surrounding power manager ic which may got open & display ic is not powering.
Hi I have just bought an s7 which turned out to be a Korean G930L but I cant get any response out if it apart from the 2 bottom leds and and the blue one. No response from trying to get into recovery or download mode, basically a black screen though it does vibrate on what i think is start up. It is found by pc and Odin and charges ok, I can tell as I can see properties on pc. But no other response. Is it possible that the previous owner tried to root it using non korean rom or TWRP? Any advice on how to fix either getting TWRP on or screen to light up. I am sorry for being so vague I have pulled it apart and checked all of the connections, screen, motherboard etc but nothing. Odin sees the phone but I am not sure if I am in Download mode so wont flash, as cant see screen.
Or chuck it out or put back on eBay.
roscored1000 said:
Hi I have just bought an s7 which turned out to be a Korean G930L but I cant get any response out if it apart from the 2 bottom leds and and the blue one. No response from trying to get into recovery or download mode, basically a black screen though it does vibrate on what i think is start up. It is found by pc and Odin and charges ok, I can tell as I can see properties on pc. But no other response. Is it possible that the previous owner tried to root it using non korean rom or TWRP? Any advice on how to fix either getting TWRP on or screen to light up. I am sorry for being so vague I have pulled it apart and checked all of the connections, screen, motherboard etc but nothing. Odin sees the phone but I am not sure if I am in Download mode so wont flash, as cant see screen.
Or chuck it out or put back on eBay.
Click to expand...
Click to collapse
Your phone's display screen has a problem , sadly you have to replace the display screen. Go to the nearest samsung service center.
Thanks it isnt worth it I will just sell it on ebay. I have been able to get to some of the screens [though still black] as it talks to me in Korean and the screen is giving haptic feedback so aspects of it are alive still. I am wondering now if someone has tried to ROOT it and semi bricked it or turned off the display internally. The other night night no matter what I pushed it vibrated and answered me with the same korean statement. I am trying to get into Recovery Mode without a screen and flash it without a screen but proving frustrating, maybe samsung dealer can reflash it with needing a screen.
roscored1000 said:
Thanks it isnt worth it I will just sell it on ebay. I have been able to get to some of the screens [though still black] as it talks to me in Korean and the screen is giving haptic feedback so aspects of it are alive still. I am wondering now if someone has tried to ROOT it and semi bricked it or turned off the display internally. The other night night no matter what I pushed it vibrated and answered me with the same korean statement. I am trying to get into Recovery Mode without a screen and flash it without a screen but proving frustrating, maybe samsung dealer can reflash it with needing a screen.
Click to expand...
Click to collapse
It's not a software issue, there must be water damage or display is broken/went off for some other reason.
I had this same issue with my note 5, I was able to hear everything, touch key and notification lights were on too, that time my note 5 was accidentally dropped by me. So 99% your display is broken. Simply go to service center and get a quote, but display will cost same as used s7. Try to get after market screen.
ok thanks for the advice, i will head to them after the xmas break
Hi All
Has anyone had any issues with a black screen?
Everything else works like incoming calls and notifications but the screen it totally black!
Woke up early hours last night and noticed no AOD so tried to turn my phone on but the screen was just dead. Tried the volume and power button but still no joy
Power it down completely then plug in the charger.
If nothing shows on the screen it sounds like you lost some significant hardware... maybe just a connector.
toddyc said:
Hi All
Has anyone had any issues with a black screen?
Everything else works like incoming calls and notifications but the screen it totally black!
Woke up early hours last night and noticed no AOD so tried to turn my phone on but the screen was just dead. Tried the volume and power button but still no joy
Click to expand...
Click to collapse
Same happened to my SM-N9860 unit when I woke up today. I about to unlock and the display suddenly went black screen. Did everything but no luck. I am also sure it's the display that's f***d up. The phone is still working - I can still access it in Dex and Link to Windows. This is my second Samsung phone with f**d up display for unknown reason. This is crap Samsung. Not expecting for this from an expensive flagship smartphone. I swear this is the last.
toddyc said:
Hi All
Has anyone had any issues with a black screen?
Everything else works like incoming calls and notifications but the screen it totally black!
Woke up early hours last night and noticed no AOD so tried to turn my phone on but the screen was just dead. Tried the volume and power button but still no joy
Click to expand...
Click to collapse
By the way, how did you fix your phone?
I tried searching it on the net, seems a number of Note 20 ultra units are experiencing the same.
https://us.community.samsung.com/t5/Note20/Note-20-Ultra-Black-Screen-Phone-no-display/td-p/1437825
Seems that display replacement is the only fix.
tribalfs said:
By the way, how did you fix your phone?
I tried searching it on the net, seems a number of Note 20 ultra units are experiencing the same.
https://us.community.samsung.com/t5/Note20/Note-20-Ultra-Black-Screen-Phone-no-display/td-p/1437825
Seems that display replacement is the only fix.
Click to expand...
Click to collapse
Poor parts QC.
Samsung will substitute components and smaller chipsets in the middle of a production run. This can lead to unpredictable behavior especially after firmware updates... or outright failures like this.
Not reassuring especially with a flagship phone.
blackhawk said:
Poor parts QC.
Samsung will substitute components and smaller chipsets in the middle of a production run. This can lead to unpredictable behavior especially after firmware updates... or outright failures like this.
Not reassuring especially with a flagship phone.
Click to expand...
Click to collapse
Yeah. Very disappointing.
I can't believe it but my screen unexpectedly revives itself after a day.
tribalfs said:
I can't believe it but my screen unexpectedly revives itself after a day.
Click to expand...
Click to collapse
Time will tell. Intermittents are the hardest hardware failures to troubleshoot...
blackhawk said:
Time will tell. Intermittents are the hardest hardware failures to troubleshoot...
Click to expand...
Click to collapse
Agree. But I am happy that it's working fine now and I hope it will not recur.
tribalfs said:
I can't believe it but my screen unexpectedly revives itself after a day.
Click to expand...
Click to collapse
hi im facing exact same thing in my N986 B Galaxy Note 20 Ultra. I had 10 percent battery left. i had put phone on charge and saw after 20 minutes and tghe screen was black.
Now its blackscreen can connect with tv via hdmi dex mode
but phone restarts after 10 minutes.
the touch seems fine as mouse function works phone is on but no display
can you tell exactly what you did when your phone revieved after one day
did u keep it on. charge all tiime tried reset or removed charging
or nothing and tried after 1 day
Edit After 24 hours of tapping slappingrebooting installing stock firmware. my display came back alive.
last thing was i was using phone in dex mode and trying to open close camera app rapidly by direct touch on screen. i dont know what worked but it saved my 300 dollars of screen replacement
I have exactly the same issue.
I was typing on whatsapp when suddenly screen get black. It was on friday morning. Notifications were ok, voice commands too. Touchscreen ok, I could use it normally when using my TV as screen with HDMI cable or with my notebook, when connected to windows or even Dex.
One day earlier I had an issue with the new magisk update. I freeze magisk manager wich was force closing but later, I managed to reinstall with dex and was working fine. Not sure if it's related.
I already flashed fresh stock Android R rom, wich I thought would solve any issues related to magisk or any other software issue.
24h after flash stock rom and keep force rebooting and taping, and my display is still dead.
Tried to tap, slap, shake (I can her some noise next to camera module when shaking, is it normal? I took off S-pen and microsd tray to see if it was the cause, but the noise still persists). No damage, water, or anything else. Only 2 months of use.
Display is still dead.
I'm draining battery now with some apps that also vibrate phone, to see what happens when full drained.
I live in Manaus/Brazil and repair centers are not working until March 23 because of Sars-CoV2. And my knox is tripped. It would cost a lot If I have to replace display or even the phone, since they probably will say it's no longer covered by warranty.
Any tips are welcome.
Thanks in advance.
Hope I have that lucky as well.
It happened to me again today. Surprisingly, a strong knock at center of the screen revived it again.
tribalfs said:
It happened to me again today. Surprisingly, a strong knock at center of the screen revives it again.
Click to expand...
Click to collapse
Hardware failure. May be a loose connection, cracked solder joint, trace failure on the mobo, or a bad component.
Intermittents are the hardest problems to find...
blackhawk said:
Hardware failure. May be a loose connection, cracked solder joint, trace failure on the mobo, or a bad component.
Intermittents are the hardest problems to find...
Click to expand...
Click to collapse
Yes, obviously. Samsung already replacing displays of those who are having this issue.
tribalfs said:
Yes, obviously. Samsung already replacing displays of those who are having this issue.
Click to expand...
Click to collapse
Not good if there's a recall... crap QC is getting to be a bad Samsung habit.
Those of you with BSOD issues: Did you have intermittent wifi connectivity issues as well? My N20U had the 'connected to wifi AP but no internet' for the last month. Then today after unplugging the OEM charger, checking charge level, never picking the phone up from the desk, and returning to it 30 minutes later the BSOD had hit. No amount of hard restarts or waiting fixed it and it had to get shipped back. Just wondering if there is any correlation between the wifi issue and the screen going out, and if people should start sending their note in ASAP if the wifi problem occurs before the screen goes?
hello
i had the same problem (didn't have any Wifi issues before)
and after the screen went black for 2 day , it came back and worked for a few hours.. then went off again and Never came back
i tried everything, resets , cables , connecting to Dex or Hdmi , updating.. but Never worked
i went to Samsung and they said screen must be replaced ( will pay for it as i am out of warranty)
can you tell me what have you done or if anything worked for you?
My screen went black after a screen replacement. Only the front glass was broken not the digitizer or actual screen. From what I can tell it's not just the screen that's dead, it's the digitizer too. The S-Pen board underneath it all isn't even registering. When I plug it in the computer doesn't see it so Dex won't connect and there is no signal for HDMI to work. Had the USB port replaced just to be sure it wasn't a bad port.
It's like some one took the graphics card out of a computer and took the touch screen monitor. The phone still gets signal. It connected to my smart Fossil watch and I could answer calls and texts.
But the phone is 9 months old. And from what I've heard from parts distributors it's not the screen that's the issue. So now I have a new motherboard. Now I have to figure out how to program it....