Charging / USB Problemon 6039Y - Onetouch Idol 3 Q&A, Help & Troubleshooting

Hello from Germany,
Last night when i came Home my battery has only 2%, so i put in on the Charger and nothing happend.
I tried the charger from my tablet, nothing ! The alcatel charger works on the tablet.
With 0% Battery the Alcatel shuts down , with pluggen in charger.... In this state, phone fully off, the Charging light come on an de Display shows the charging animation.
I switch on the Alcatel, but it still loops back in Charging mode when charger ist plugged in.
So i unpluggt it, started again, wait for the Alcatel Splashscreen , plug in the charger an the charging light comes again....
When CM13 starts to boot the charging light goes off and the phone dosent recognize any charger.
I have tried anything but there iss no charging when the Phone is on.
Only when it´s off it will charge...
In TWRP it charges well !
When it´s on android, it seems that the phone is charging ,too but very slowly and without any charging info.....
USB Connection to PC iss also dead.
What iss wrong with my 6039y ?

zuerst i'd reset the phone with mobile q and check this problem with stock rom

Have you tried with a different Micro-USB charger?

neutrinobox said:
Hello from Germany,
Last night when i came Home my battery has only 2%, so i put in on the Charger and nothing happend.
I tried the charger from my tablet, nothing ! The alcatel charger works on the tablet.
With 0% Battery the Alcatel shuts down , with pluggen in charger.... In this state, phone fully off, the Charging light come on an de Display shows the charging animation.
I switch on the Alcatel, but it still loops back in Charging mode when charger ist plugged in.
So i unpluggt it, started again, wait for the Alcatel Splashscreen , plug in the charger an the charging light comes again....
When CM13 starts to boot the charging light goes off and the phone dosent recognize any charger.
I have tried anything but there iss no charging when the Phone is on.
Only when it´s off it will charge...
In TWRP it charges well !
When it´s on android, it seems that the phone is charging ,too but very slowly and without any charging info.....
USB Connection to PC iss also dead.
What iss wrong with my 6039y ?
Click to expand...
Click to collapse
Can be rom prblem...
First clean cache and dalvik than try again
If doesn't fix try factory reset.
If doesn't work to flash full rom

Related

Help, after discharged won't turn on

I installed MoKee rom ( from this thread http://forum.xda-developers.com/showthread.php?t=2699446 ) and after a day of normal usage my phone discharged to the 0%.
Now I plugged it to the charger but won't turn on, only the green light turn on.
I removed the battery and reinstalled but the same.
I used different battery charger, but won't turn on..
What can I do?
All these charger have 5v output, 1.0A output.
I don't have original photon Q charger.
PS: battery is cold, seems that charger is not charging.. after some minute the green led turn off until I disconnect and reconnect the cable
nagash91 said:
I installed MoKee rom ( from this thread http://forum.xda-developers.com/showthread.php?t=2699446 ) and after a day of normal usage my phone discharged to the 0%.
Now I plugged it to the charger but won't turn on, only the green light turn on.
I removed the battery and reinstalled but the same.
I used different battery charger, but won't turn on..
What can I do?
All these charger have 5v output, 1.0A output.
I don't have original photon Q charger.
PS: battery is cold, seems that charger is not charging.. after some minute the green led turn off until I disconnect and reconnect the cable
Click to expand...
Click to collapse
You have 3 options to fix it
1. you must connect other battery must be 3,7v to your phone mb with some wieres and flash some other rom , if this no help flesh stock soft with RDS lite
2. maybe somebody have photon q in your area and he give you battery for 10 - 20 min or charge your battery in his phone
3. buy / make motorola usb service/factory cable ( when you connect your phone with this cable you will be able to flash stock software even if you have dead battery )
a) make your own - http://forum.xda-developers.com/showthread.php?t=1077414
b) buy - http://www.ebay.com/itm/MIcrousb-Mi...=Laptop_Adapters_Chargers&hash=item3a8501224f
regards

I can't boot OS when I plug charger

Hello
I have problem, when I turn off phone, plug charger and turn on phone, my system don't boot and phone back to battery icon. I try many customs roms. On stock I don't have this problem.
Kornel
KornelK said:
Hello
I have problem, when I turn off phone, plug charger and turn on phone, my system dont boot and phone back to battery icon. I try many customs roms. On stock I dont have this problem.
Kornel
Click to expand...
Click to collapse
Ya with every rom
Same problem exist for me
But you can always start without charging
And plug the charger when it shows sony
But I have problem when battery is discharged. Some Times phone don't want charging. I have to use Samsung 2A charger

Plug phone into charge, but it doesn't

Ok this is weird and only started recently
I plug the phone in, it reacts to the charger, the battery signal shows it's charging, it says charging on the lockscreen, the settings/battery says charging AC but the phone doesn't charge at all.
EDIT - turns out my power brick is dying. Used a friends Samsung brick from his S5 and phone is charging quickly. Guess my old trusted 1A power brick just couldn't handle it anymore and decided to die a slow death

s6 not chargIng , grey battery icon , please help

hi
i rebooted my s6 and it does not want to charge anymore
when i power it off and plug the charger in it only shows the grey battery icon with a flash on it and then it disappears . it dosent charge
if the phone is on and i plug the charger it still dosent charge
any help is appreciated
thanks in advance
My phone is acting strange with the charger last 3 days, sometimes charges just when plugged in pc via cable. I need to charge it with the wireless charger. Maybe is software bug because i flashed latest software from sammobile.

Galaxy A5 is not charging, charging logo blinks while switch off charging

few days ago, my phone stopped charging, then i switch off charging logo starts blinking but no battery percentage was showing. but i kept the phone plugged in, maybe after 30 mins it started showing percentage, i turned on my phone and plug the charger again to check if it is fine, then i showed the charging icon and started charging slowly. but i discover that when i unplug charger , charging icon was still there. i keep using my phone for 2-3 days, shown no problem but the charging icon always on even without charger, i tried other charger and also check usb cable by connecting to a computer. after 2-3 days suddenly everything is fine. no issues for next 2-3 days, then the charging icon and slow charging came back as i fall sleep at night keeping my charger on. but this time when i plug charger, no charge icon, i switch of, usb charge logo start blinking after every 10-12 seconds without battery percentages, i kept the charger on, when i turn on phone, it was charged, battery was fine, but still when i plug charger no sign , but when i switch off it starts blinking , it,s been going on for days. and i,m concerned. Is this hardware issues or is it software... i want to go for repair but i am not sure how should i address the problem to them
hmt781 said:
few days ago, my phone stopped charging, then i switch off charging logo starts blinking but no battery percentage was showing. but i kept the phone plugged in, maybe after 30 mins it started showing percentage, i turned on my phone and plug the charger again to check if it is fine, then i showed the charging icon and started charging slowly. but i discover that when i unplug charger , charging icon was still there. i keep using my phone for 2-3 days, shown no problem but the charging icon always on even without charger, i tried other charger and also check usb cable by connecting to a computer. after 2-3 days suddenly everything is fine. no issues for next 2-3 days, then the charging icon and slow charging came back as i fall sleep at night keeping my charger on. but this time when i plug charger, no charge icon, i switch of, usb charge logo start blinking after every 10-12 seconds without battery percentages, i kept the charger on, when i turn on phone, it was charged, battery was fine, but still when i plug charger no sign , but when i switch off it starts blinking , it,s been going on for days. and i,m concerned. Is this hardware issues or is it software... i want to go for repair but i am not sure how should i address the problem to them
Click to expand...
Click to collapse
Try a battery replacement.

Categories

Resources