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So, I broke my screen. Being A+ certified, I don't mind replacing it myself, which is what I did. Even though I have never opened the phone before following the guide was simple, and everything worked just fine... I turned it on and viola! Screen looked great, wifi working, LTE working!
Then I tried to open Hangouts to answer a text from my wife, and the screen shut off like I hit the lock button. Hitting the power button brought the screen back up, but now when I try to unlock it, the screen shuts off like I hit the power button. After a couple of restart this happens with all apps, third party and google. So, I took out the power button and used a tool to turn the phone on, thinking the physical button was depressing the button on the mobo. That didn't help. Then I booted into safe mode, no dice, did the same thing. So I did a factory reset, because I got into fast boot mode with no issues, and screen never timed out. After the factory reset, I got the screen that asked me to choose a language, and as soon as I pressed english the screen shut off. Now, pressing the power button brings the screen back, but then it immediately shuts off again like I was constantly pressing the button.
Anyone have any ideas?
I also should add that I tried putting back all the components in the original broke screen housing, and had the same problem...
I had the same problem with an lg g2 might be something wrong with mobo or some kinda hardware problem try finding a replacement mobo they are probably not that expensive
Sent from my Nexus 5 using Tapatalk
spinninbsod said:
I had the same problem with an lg g2 might be something wrong with mobo or some kinda hardware problem try finding a replacement mobo they are probably not that expensive
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I would imagine a replacement mobo would be very expensive since that is what is carrying the proc, memory, radio, ect ect ect... Basically everything on the phone is on the mobo. I couldn't find one in a quick search anyway...
Hello, today my phone keeps rebooting for no reason. It just reboots immediately after the Google logo shows up or during the flying balls animation. Once in a while it will be able to start, but then back to reboot loop very soon. I can't even use the "Volume down + Power" screen (sorry I forgot what it's called) because the phone will restart immediately.
I didn't install any new app today. My phone is unrooted and is on Lollipop 5.0.1. Bought it used last week after I hardbricked my Moto G.
Please tell me this is fixable. My Moto G is still lying in front of me. The Nexus better not join its brother.
I got the same problem here, all of a sudden it turned off and began this incredibly fast boot loop, I can't enter recovery mode because the fastboot screen goes off as soon as it appears. I'll try to figure something out and come back here. Thanks
I recently installed Lollipop 5.0.1 so it might be something with it too
Thanks. Please tell me as soon as you find the problem. I hope it's just a software (particularly Lollipop) problem and is fixable. It's incredibly frustrating to see 2 phones go down in a 2-week span. **** my life.
ok, so my phone turned on and I actually was able to use it for a while, until I slightly touched the power button (but didn't actually click or even apply force on it) and then the problem occured. So it's either that the power button became overly sensitive or a sensor malfunctioned (I'm a noob so forgive me if I sounded silly).
LD26 said:
ok, so my phone turned on and I actually was able to use it for a while, until I slightly touched the power button (but didn't actually click or even apply force on it) and then the problem occured. So it's either that the power button became overly sensitive or a sensor malfunctioned (I'm a noob so forgive me if I sounded silly).
Click to expand...
Click to collapse
So, I was looking for answers and figured out it was a hardware problem, the internal power button was stuck. I saw some tutorials on how to disassembly the phone and managed to loose the button up a bit and now it's working fine. Sending it from the phone right now hahah
PS. I'm not a phone master or something, I saw the tutorial and got the motherboard out to fix the button, the worst part was unscrewing those tiny little screws, but it was kinda easy at the end.
erikportugal said:
So, I was looking for answers and figured out it was a hardware problem, the internal power button was stuck. I saw some tutorials on how to disassembly the phone and managed to loose the button up a bit and now it's working fine. Sending it from the phone right now hahah
PS. I'm not a phone master or something, I saw the tutorial and got the motherboard out to fix the button, the worst part was unscrewing those tiny little screws, bit it was kinda easy at the end.
Click to expand...
Click to collapse
That's good news. I don't have the tools to open the phone so I'll have to go to the repair shop next week. Please inform me if the problem somehow returns to you.
P.S: I'm actually gaming on it right now without problem, just gotta be careful not to touch the power button
Just bought Z5 dual in green.
Still brand new, 1 hour old.
A moment ago, power button got a bit sticky and would not pop back up.
Therefore could not turn screen on.
It has gone away since, only happened once.
But I am fairly sure that after this episode, power button started to make a tacky clicking sound every time I press the button.
QUESTION
does your z5 make this sound, and it's just that I failed to notice it from the beginning? Is this normal?
Was the power button getting stuck once a fluke, and won't happen again? Or could it be manufacturing defect?
Bit of a hassle to go back to the shop for exchange, and wanted to know if this sound is normal amongst other users or not.
Thanks for your replies in advance!
Any comment or opinion is greatly appreciated!
My power button clicks every time I use it which isn't often since I have tap to wake and the fingerprint sensor set up. Never got stuck though.
augie7107 said:
My power button clicks every time I use it which isn't often since I have tap to wake and the fingerprint sensor set up. Never got stuck though.
Click to expand...
Click to collapse
Thanks for the reply!
Just wanted to check, that my button clicks in sensation when pressed, as well as making the clicking sound at the same time.
Hard to describe, but I would say it sounds similar to a pc mouse clicking sound.
If I was blindfolded and someone wss clicking my power button, I could have thought that someone was using a pc mouse
Yours sounds like this too?
Yeah, it clicks at a slightly higher pitch to the volume key click.
jewelkobayashi said:
Just bought Z5 dual in green.
Still brand new, 1 hour old.
A moment ago, power button got a bit sticky and would not pop back up.
Therefore could not turn screen on.
It has gone away since, only happened once.
But I am fairly sure that after this episode, power button started to make a tacky clicking sound every time I press the button.
QUESTION
does your z5 make this sound, and it's just that I failed to notice it from the beginning? Is this normal?
Was the power button getting stuck once a fluke, and won't happen again? Or could it be manufacturing defect?
Bit of a hassle to go back to the shop for exchange, and wanted to know if this sound is normal amongst other users or not.
Thanks for your replies in advance!
Click to expand...
Click to collapse
mine is failed as well! I will post my experiences with SONY UK.
jewelkobayashi said:
Thanks for the reply!
Just wanted to check, that my button clicks in sensation when pressed, as well as making the clicking sound at the same time.
Hard to describe, but I would say it sounds similar to a pc mouse clicking sound.
If I was blindfolded and someone wss clicking my power button, I could have thought that someone was using a pc mouse
Yours sounds like this too?
Click to expand...
Click to collapse
Yes, mine sounds exactly like that.
Got the same issue, it's like the power button is sliding down, and you have to push it up to make it clickable again.
Thanks for your input guys.
I went back to sony centre where I got it from, and checked other Z5's
Since they all made similar clicking sounds, I decided to wait and see how it goes.
If I get the sticky power button again, I will return it.
Other than that, it is running beautifully!
It runs cooler than my Z3 too!
I got this thing too and i dont know if take it back to support... I started to noticed it up when i disabled fingertip sensor to unlock it just to check some stuff.
So maybe its my paranoia lol
dfavefenix said:
I got this thing too and i dont know if take it back to support... I started to noticed it up when i disabled fingertip sensor to unlock it just to check some stuff.
So maybe its my paranoia lol
Click to expand...
Click to collapse
Are you talking about the power button not coming back up? Our the stake clicking sound?
Update in my situation
Since the initial problem, it had not happened or repeated again, so I can say that it has worn in nicely.
jewelkobayashi said:
Are you talking about the power button not coming back up? Our the stake clicking sound?
Update in my situation
Since the initial problem, it had not happened or repeated again, so I can say that it has worn in nicely.
Click to expand...
Click to collapse
In the clicking sound
The Power button is clicky. It is not a fault!
The clicking sound is normal but even mine got stuck once, had to press it a few times to get it to come back up. Yours certainly wasn't an isolated incident.
I have been in a shop checking a new one and the button doesnt need to press so much like mine one. The girl has said me that if i send it to support they wont do anything to the phone because it does work well. Its just a little diference touch...
I will send it to support in december that i wil get a phone from a friend so i can use it while the checking thing
I have a gold Z5 (I know!)
They power button slipped downwards under the casing as I used it. EE were actually really helpful for once and replaced it as I'd only had it 4 weeks. Unfortunately the replacement phone has the same issue. It doesn't affect the function of the button at all, I just worry that it will slide down too far into the body and not come up again.
I don't think EE will replace it again as the guy was very nice and tried a few different ways to log the problem until it was accepted for replacement. It seems to be a problem for a few people, but as long as it keeps working I'm not too fussed! Just thought I'd mention it so anyone else with the same issue doesn't feel alone ?
I am having the same problem, Z5 gold rev2, got the phone on 5th february, wich is now 11 days old, power button gets stuck sometimes, thanks God I have double tap to wake, wich makes things less painful, but I am afraid that this could get worse by the time. Otherwise this phone is such a beatuy! works very well, but this with power button ruins good experience that I have with this device.
spaha-bih said:
I am having the same problem, Z5 gold rev2, got the phone on 5th february, wich is now 11 days old, power button gets stuck sometimes, thanks God I have double tap to wake, wich makes things less painful, but I am afraid that this could get worse by the time. Otherwise this phone is such a beatuy! works very well, but this with power button ruins good experience that I have with this device.
Click to expand...
Click to collapse
I am the OP.
My phone has not become worse. Everything the same, and is working all ok.
From my experience, pushing down on the button AND sliding the power button down towards the bottom of the phone at the same time makes it get stuck in that position. So as long as you avoid the sliding down bit, I never encountered a repeat of the problem.
If it does happen, and I have yet to hear of a power button on z5 that got permanently stuck, all you do is slide it up while depressing the power button.
Everything is still water resisting and perfect.
To add, I've been using it naked, and it is surprisingly scratch-free!
Hello
The post is regarding the problems I've recently been facing with my phone, nexus 5.
I installed MM about a month ago and my nexus was working perfectly. However, after two weeks of the installation, my power button got extra sensitive and the phone would sometimes get into infinite rebote loops. I contacted Google and they said that it might be the faulty power button and asked me to factory reset. After factory reset the problem aggravated. In fact after two days of reset my phone would shut down and when I turn it on (through recovery) it will show Static noisy screen. Soon I figured out that if I allow my battery to deplet and attach it with charger, I can turn my phone on. However, as soon as i allow display to sleep, the problem begins again. When the phone sleeps, and I press the power button to wake it up, it shows noise.
So, I have increased the sleep time of my phone to help it stay alive for sometime while I look for a solution.
I would like to know, what according to you can be the problem? Is it the software or the display driver? Or is it the USB cable flex ( which can be the cause of problem as I read it somewhere)
I would be very grateful if you could guide and help me
Best regards.
Sidra
I am having the same issue. May I ask if you found a solution?
HI, I have the same problem....please can someone help us out here. Thanks
Sounds like it's the hardware causing the issue, not anything software/firmware. A new power button is extremely cheep off eBay (seriously, they sell them in bulk), so if you're not squeamish about opening your phone up, it might be worth the small cost for a new internal switch to see if this solves the issue. Go to ifixit.com for a teardown guide.
Hello,
I have a Nexus 5 with Android 4.4.4 and CyanogenMod 11. Like always, it had been working really find untill today, when it started to reboot and entered in a loop. I found out that it was because the power button was broken and with the lightest touch, it would activate.
Searching through the Internet I found out that many people happen to have this problem. I tried to disable the power button editing a file that is found under /system/usr/keylayout/qpnp_pon.kl, where I had to simply comment the line where the power button was.
Now, if I click the power button it doesn't happen anything, like I was expecting, but after 30 seconds of clicking it, it shuts down and it reboots like if it was an internal error or someting similar that caused that reboot.
Is it possible that disabling it the way I did could cause any type of problem that made it reboot after touching it?
I know it's an internal problem or something like this because when I touch it, it doesn't lock the screen or show the power menu, so the button itself is kind of "disabled", but it keeps causing this problem.
Is it good what I did? How can I solve it?
Thanks!
Pyttar said:
Hello,
I have a Nexus 5 with Android 4.4.4 and CyanogenMod 11. Like always, it had been working really find untill today, when it started to reboot and entered in a loop. I found out that it was because the power button was broken and with the lightest touch, it would activate.
Searching through the Internet I found out that many people happen to have this problem. I tried to disable the power button editing a file that is found under /system/usr/keylayout/qpnp_pon.kl, where I had to simply comment the line where the power button was.
Now, if I click the power button it doesn't happen anything, like I was expecting, but after 30 seconds of clicking it, it shuts down and it reboots like if it was an internal error or someting similar that caused that reboot.
Is it possible that disabling it the way I did could cause any type of problem that made it reboot after touching it?
I know it's an internal problem or something like this because when I touch it, it doesn't lock the screen or show the power menu, so the button itself is kind of "disabled", but it keeps causing this problem.
Is it good what I did? How can I solve it?
Thanks!
Click to expand...
Click to collapse
I had the same issue unfortunately. My N5 is still at LG for repair and it's taking much longer than they told me. Which is good of course. Like most smartphones now though, a 10 second power button hold will forcefully reboot the phone. It's hardcoded in the phone and no matter how much you try to disable it through the OS it won't make a difference until the rogue button is physically taken off the motherboard. If you're in Europe though and your phone is still in it's 2 year warranty I would strongly suggest flashing a factory image, relocking and calling LG (or Google, if the device came from Google).
Hope this helps.
humzaahmed155 said:
I had the same issue unfortunately. My N5 is still at LG for repair and it's taking much longer than they told me. Which is good of course. Like most smartphones now though, a 10 second power button hold will forcefully reboot the phone. It's hardcoded in the phone and no matter how much you try to disable it through the OS it won't make a difference until the rogue button is physically taken off the motherboard. If you're in Europe though and your phone is still in it's 2 year warranty I would strongly suggest flashing a factory image, relocking and calling LG (or Google, if the device came from Google).
Hope this helps.
Click to expand...
Click to collapse
Well... It's been like three years since I bought it, so I guess the warranty is over...
And if I want to disable it, I will have to do it manually and disconnecting it of the motherboard, am I wrong? I guess I'll either have to live with this problem or buy a new phone... Today it's not my lucky day! Hahahaha
Anyway, thanks for your reply!!
Many owners have the power button issue. A competent cell repair shop should be able to replace it.
audit13 said:
Many owners have the power button issue. A competent cell repair shop should be able to replace it.
Click to expand...
Click to collapse
Yes, that's true, I've found a lot of people over the Internet with the same problem.
By the way, I could finally solve my problem; after searching for a while, I found a YouTube video that showed a peculiar way of solving it... And it actually worked!
Well, it looks like I cannot put the link because I'm under 10 posts :cyclops:
Well, here's the video code if anyone is interested: _QpSSCifxAw
The Internet is amazing! Hahahahahahah
Thanks for your replies!
Are you referring to banging the power button? It wouldn't work for my friend's power button. He had to have it replaced because it failed a multimeter test, apparently.
audit13 said:
Are you referring to banging the power button? It wouldn't work for my friend's power button. He had to have it replaced because it failed a multimeter test, apparently.
Click to expand...
Click to collapse
Yep, exactly!
Like the video said, I bumped my phone a little bit because the power button was kinda stuck inside the phone, and that really worked...
I was amazed! And I'm so happy it worked! No need of having it replaced. [emoji16]
Sent from my Nexus 5 using Tapatalk
How did you do that?
spacecaptain said:
How did you do that?
Click to expand...
Click to collapse
Just hit the phone into your hand so the power button gets unstuck.
You can see the video I mentioned above for a clarifying idea on how to do it.
Sent from my Nexus 5 using Tapatalk