WIFI and Bluetooth do not work and continuous reboots - Mate 8 Q&A, Help & Troubleshooting

I have the Italian version Mate 8 (firm. B192) since early November. Until a few weeks ago all worked perfectly. Then I realized that the WIFI was not working anymore. By sliding the power button became gray instead of blue and gray was also the button for scanning. A short time later I realized that even the bluetooth was not turned on (same problem it flowed, became gray and was switched off. At one point I decided to do a factory reset. I saved the data and and then I started ... If I'd ever done! Now the Mate frequently reboots, I have trouble turning it off and WIFI and bluetooth do not work anyway. I've also tried to do the network reset before the factory reset, but it did not work. Some of you already know this problem?
Thank you

Try dload method for the same firmware that you have maybe data corruption.

Do you intend to download and reinstall the firmware B192 or the original one?
Thank you

pec1959 said:
Do you intend to download and reinstall the firmware B192 or the original one?
Thank you
Click to expand...
Click to collapse
Try any firmware that was working fine.

i have same problme on wifi
it's hardware problem

I tried with B192 but nothing to do, the Mate has the same problems. Before sending it for repair I would like to try the B180 version that seems to me the original one. Is it possible with dload method to downgrade the version B192 to B180?
Thanks

pec1959 said:
I tried with B192 but nothing to do, the Mate has the same problems. Before sending it for repair I would like to try the B180 version that seems to me the original one. Is it possible with dload method to downgrade the version B192 to B180?
Thanks
Click to expand...
Click to collapse
Yes you can Downgrade from B192 to B180 with dload Method

Related

Microphone not working but Speaker Mode does

Everything is fine until i flashed my phone with new xtroslite 3.2 so i thought maybe going back to stock will fix my problem unfortunetely my mic issue still exist. Tried cleaning the mic hole gently doesnt help. Went to safe mode to check if its a software/app issue doesnt help, Should flashing a different carrier firmware help? Can i downgrading to 5.0.2 or 5.1.1 can resolve my problem. Or factory reset maybe? Anyone having the same issue, hope someone can advice me. Thanks in advance.
Same problem over here, have you fixed it?
Jose10040 said:
Same problem over here, have you fixed it?
Click to expand...
Click to collapse
yes. i just did a full factory firmware restore and flashed it with the latest xtrolite rom and everything went back to normal.

Honor 4c microphone problem

Hi. My microphone stopped working after last update to android 6,everything else works fine. Anyone has this problem before?What can i do?Last update on my phone is chm-u01c432b570. Already tried to factory reset and downgrade to chm-01c432b560. After the downgrade he worked fine for half day and he stoped again.
Sorry in advance for my bad english.
LaurentiuPG said:
Hi. My microphone stopped working after last update to android 6,everything else works fine. Anyone has this problem before?What can i do?Last update on my phone is chm-u01c432b570. Already tried to factory reset and downgrade to chm-01c432b560. After the downgrade he worked fine for half day and he stoped again.
Sorry in advance for my bad english.
Click to expand...
Click to collapse
It's a software problem for sure. Try another downgrade and see what happens.
Try doing a factory reset
if factory reset doesn't help,i suggest you to rollback to a previous build and do update again (if you want to)..

EMUI5 disabled my wifi

Hello
I was so excited that i upgraded to emui5, but unfortunately I cannot enable my wifi to turn it on.
If i click on wifi button it goes blue and automatically goes back to gray.
I wiped the cache, reset to factory settings and still nothing,
Did anyone encounter this issue?
Please help!
Thanks
you may have to roll back to emui 4 if a factory reset didnt fix
jkccl9 said:
you may have to roll back to emui 4 if a factory reset didnt fix
Click to expand...
Click to collapse
I already did, I am now running EMUI 4.1 and Android 6.0, still not working.
I only had this phone for a week now, and can't get the wifi working
Esalame said:
I already did, I am now running EMUI 4.1 and Android 6.0, still not working.
I only had this phone for a week now, and can't get the wifi working
Click to expand...
Click to collapse
flash full stock rom again that will fix it
Esalame said:
I already did, I am now running EMUI 4.1 and Android 6.0, still not working.
I only had this phone for a week now, and can't get the wifi working
Click to expand...
Click to collapse
Hey, i have the same problem as you. Were you able to fix it? i did not encounter the issue after upgrading to EMUI 5. maybe a couple of days after it. I was just surfing and BAM, it went off. ANd wont turn on again.
On safe mode: still wont work
After Factory Reset: still wont work.
Can anyone help us?
---------- Post added at 05:05 PM ---------- Previous post was at 05:01 PM ----------
jkccl9 said:
flash full stock rom again that will fix it
Click to expand...
Click to collapse
Hi!! Can i ask something. My phone is still a month new and is still under warranty, am i allowed to do the "flash full stock rom" on my phone?

Galaxy S7 restarts randomly!

Hey, XDA-ers!
I got the Android Nougat 7.0 update for my Samsung Galaxy S7 SM-G930FD (DUOS) back in January if I remember correctly. And the update process went like how it normally does. But ever since I got the Nougat update, my phone restarts randomly for no reason. At first it used to restart when I click on the 'Recent Apps' button to switch between apps. When I tap on the button, the phone vibrates and restarts. The phone never over heated before this happens. During this, the phone used to restart 2-3 times a day. This went on for 2 months. Then now, the number of restarts reduced to 1-2 per day, but the problem still persists. And now, it restarts even when I don't touch the 'Recent Apps' button. So, if any of you has had a similar experience or if any of you could help me out Please share it here. It would be GREAT!
Also just one more thing- Any of you seen any DRASTIC or worse changes in battery life of your Galaxy S7 after the Android Nougat 7.0 update? Please share your thoughts here and do suggest how you solved the problem. (My battery drains so fast that I sometimes charge it twice a day. I don't even use my phone for half of the day because I'll be at school and still the battery drain is bad! )
Factory reset. Backup your data via kies and then reset it.
Change your battery
What firmware version are you running? There's at least one version of Nougat that has issues with this
https://forum.xda-developers.com/galaxy-s7/help/random-reboots-nougat-update-t3584333
Us3rNam3d said:
Factory reset. Backup your data via kies and then reset it.
Click to expand...
Click to collapse
Hey, man!
I already tried it like 3 times now. No luck!?
CurtisMJ said:
What firmware version are you running? There's at least one version of Nougat that has issues with this
https://forum.xda-developers.com/galaxy-s7/help/random-reboots-nougat-update-t3584333
Click to expand...
Click to collapse
Hey man!?
The screen shot attached has my software info. Check it out and tell me if it's one of the versions with the problem.
Thanks!
Hmm... and after the factory reset with no apps installed you are still rebooting?
Why dont you try to reflash your firmware via odin.
Download it from sammobile and reflash it.
AgentArjun56 said:
Hey man!?
The screen shot attached has my software info. Check it out and tell me if it's one of the versions with the problem.
Thanks!
Click to expand...
Click to collapse
Possibly. I can vouch for it being fixed on DQCF onwards, which is newer than DQC4. The temporary fix seems to be to use as little RAM as possible(try to cut down on background apps until the next update). That firmware isn't terribly old though. I would actually agree with trying a reflash first.
CurtisMJ said:
Possibly. I can vouch for it being fixed on DQCF onwards, which is newer than DQC4. The temporary fix seems to be to use as little RAM as possible(try to cut down on background apps until the next update). That firmware isn't terribly old though. I would actually agree with trying a reflash first.
Click to expand...
Click to collapse
I think it is also possible to reinstall the same firmware with Smart Switch from the menu "Emergency Software Recovery and Initialisation". It's like Odin but much simpler especially for beginners. As for me, I am still in DQBO and I await the update DQD7 which is beginning to be deployed in some countries. If this is not going to solve the problem, I will try to reinstall the fimware with Smart Switch. What do you think ?
GeekTN said:
I think it is also possible to reinstall the same firmware with Smart Switch from the menu "Emergency Software Recovery and Initialisation". It's like Odin but much simpler especially for beginners. As for me, I am still in DQBO and I await the update DQD7 which is beginning to be deployed in some countries. If this is not going to solve the problem, I will try to reinstall the fimware with Smart Switch. What do you think ?
Click to expand...
Click to collapse
If it's restarting due to the firmware bug then DQD7 will most definitely fix it. Beware of the emergency recovery though. Ive not used Smart Switch but the "initialization" part sounds like it would wipe the device, though that could fix any issues. Backup first, if you can.

I think i messed up, NRD90M Test keys

I updated my stock L09C636B170 to B560(I think, cant check with it just saying test keys) using Firmware finder proxy method . Everything seemed to be in order, it downloaded the update and applied it.
System seems faster but I've noticed that my bluetooth can't be turned on (I use it frequently for my smartwatch and car). Also certain apps seem to be missing. (clock, updater, etc)
I'm not sure how to fix these issues and really need you guys to help me out here.
DQEight said:
I updated my stock L09C636B170 to B560(I think, cant check with it just saying test keys) using Firmware finder proxy method . Everything seemed to be in order, it downloaded the update and applied it.
System seems faster but I've noticed that my bluetooth can't be turned on (I use it frequently for my smartwatch and car). Also certain apps seem to be missing. (clock, updater, etc)
Click to expand...
Click to collapse
I don't know for sure, but it sounds like you're in the early steps of how I messed up myself just recently.
Here's how I managed to fix my device again: https://forum.xda-developers.com/showpost.php?p=72794604&postcount=6 (Obviously, I can't guarantee anything, it's just what worked for me. Maybe you don't have to do quite as much as I did, since your phone still boots, at least.)
I hope it works out for you, too. :fingers-crossed:
Edit: Just read you are on a stock ROM by now. I don't think you have to unlock your bootloader for that, but I could be wrong. Should you encounter any problems in the process, this may(!) be cause.
DQEight said:
I updated my stock L09C636B170 to B560(I think, cant check with it just saying test keys) using Firmware finder proxy method . Everything seemed to be in order, it downloaded the update and applied it.
System seems faster but I've noticed that my bluetooth can't be turned on (I use it frequently for my smartwatch and car). Also certain apps seem to be missing. (clock, updater, etc)
I'm not sure how to fix these issues and really need you guys to help me out here.
Click to expand...
Click to collapse
I have the same problem with my phone did you manage to fix your if yes how did you do it
jezzain1 said:
I have the same problem with my phone did you manage to fix your if yes how did you do it
Click to expand...
Click to collapse
Unlocked bootloader, factory reset with twrp and flashed the second zip from the download using twrp.
DQEight said:
Unlocked bootloader, factory reset with twrp and flashed the second zip from the download using twrp.
Click to expand...
Click to collapse
I have the same problem. Where can I find the "second zip from the download"? Thank you.
DQEight said:
I updated my stock L09C636B170 to B560(I think, cant check with it just saying test keys) using Firmware finder proxy method . Everything seemed to be in order, it downloaded the update and applied it.
System seems faster but I've noticed that my bluetooth can't be turned on (I use it frequently for my smartwatch and car). Also certain apps seem to be missing. (clock, updater, etc)
I'm not sure how to fix these issues and really need you guys to help me out here.
Click to expand...
Click to collapse
Hi I have exact same issue and I have NXT-L09
I was on NXT-L09C636B191 and used Firmware finder auto DNS method and now have build number under "About Phone" is "NRD90M test keys"
I ham on 7.0 Emui 50 with this version but bluetooth can't be turned on , apps missing , clock missing , System Updater button missing.
Please tell me whats the easiest way to get onto Official Huawei firware ... I am a newbie .
please help !!!
thnx

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