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[Completed] Bluetooth headphone streams dropping but not disconnecting while using Netfiix

I have the most bizarre issue.
I have only noticed this while watching something on Netflix, basically I'm watching a video, doesn't matter which through my bluetooth headphones and after about 4 minutes or so the audio stops streaming through the headphones and begins to play through the phone's internal speakers.
I check the status of bluetooth at the time and it says my headphones are still connected, also I would normally hear a message while wearing them to say the phone has been disconnected if that was the case. Now nothing plays through the bluetooth headset not even the system music app and the only way I can get it working again is to switch bluetooth off and on again.
I have tried uninstalling Netflix
I have tried re-pairing the headphones, I still get the same issues.
If I don't use Netflix at all and just the music app I get no dropouts.
I have only noticed this since the last update to marshmellow and not pointing fingers in that direction but it's just around that time it started playing up.
Phone is an xperia z5 unrooted E6653
Android 6.0
Kernal Version 3.10.84-perf-g19d6d92 [email protected] #1
Build number 32.1.A.1.185
I'm trying to avoid a factory reset if possible, do any of you guys here have alternative suggestions?

lenny81 said:
I have the most bizarre issue.
I have only noticed this while watching something on Netflix, basically I'm watching a video, doesn't matter which through my bluetooth headphones and after about 4 minutes or so the audio stops streaming through the headphones and begins to play through the phone's internal speakers.
I check the status of bluetooth at the time and it says my headphones are still connected, also I would normally hear a message while wearing them to say the phone has been disconnected if that was the case. Now nothing plays through the bluetooth headset not even the system music app and the only way I can get it working again is to switch bluetooth off and on again.
I have tried uninstalling Netflix
I have tried re-pairing the headphones, I still get the same issues.
If I don't use Netflix at all and just the music app I get no dropouts.
I have only noticed this since the last update to marshmellow and not pointing fingers in that direction but it's just around that time it started playing up.
Phone is an xperia z5 unrooted E6653
Android 6.0
Kernal Version 3.10.84-perf-g19d6d92 [email protected] #1
Build number 32.1.A.1.185
I'm trying to avoid a factory reset if possible, do any of you guys here have alternative suggestions?
Click to expand...
Click to collapse
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Thread closed

Bluetooth headphone streams dropping but not disconnecting while using Netfiix

I have the most bizarre issue.
I have only noticed this while watching something on Netflix, basically I'm watching a video, doesn't matter which through my bluetooth headphones and after about 4 minutes or so the audio stops streaming through the headphones and begins to play through the phone's internal speakers.
I check the status of bluetooth at the time and it says my headphones are still connected, also I would normally hear a message while wearing them to say the phone has been disconnected if that was the case. Now nothing plays through the bluetooth headset not even the system music app and the only way I can get it working again is to switch bluetooth off and on again.
I have tried uninstalling and re installing Netflix
I have tried re-pairing the headphones, I still get the same issues.
If I don't use Netflix at all and just the music app I get no dropouts.
I have only noticed this since the last update to marshmellow and not pointing fingers in that direction but it's just around that time it started playing up.
Phone is an xperia z5 unrooted E6653
Android 6.0
Kernal Version 3.10.84-perf-g19d6d92 [email protected] #1
Build number 32.1.A.1.185
I'm trying to avoid a factory reset if possible, do any of you guys here have alternative suggestions?

Bluetooth issue with car stereo

EDIT: KNOWN ISSUE https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/page/1/thread-id/299
Anyone else had any connectivity issues? 2013 Toyota 86 and i cant connect to the car stereo... may be time to get Android Auto, finally have a reason
But, in the meantime, i would love to hear from you if you've managed to connect.

2016 Ford Mustang GT with Sync 3. Android auto and bluetooth both work as expected with 0 issues (other than personally I think android auto blows monkey chunks.)

xkwizt said:
EDIT: KNOWN ISSUE https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/page/1/thread-id/299
Anyone else had any connectivity issues? 2013 Toyota 86 and i cant connect to the car stereo... may be time to get Android Auto, finally have a reason
But, in the meantime, i would love to hear from you if you've managed to connect.
Click to expand...
Click to collapse
Have a 2015 Camry Hybrid and don't have an issue connecting to my Entune Audio system.

14 Grand cherokee SRT with 8.4 Uconnect and no issues at all. My iphone 7 plus wont stream smoothly to my headunit (choppy audio) but the S8+ does.

No issues connecting to the aftermarket deck in my jeep or the factory system in my 2017 work Chevy Equinox.

No problem connecting with the radio on my 2016 RAV-4.

2011 civic. No issues other then it takes a little longer to connect than my last phone, and my car no longer displays artist/track info. Hopefully it'll get fixed in an update.

pizzlewizzle said:
2011 civic. No issues other then it takes a little longer to connect than my last phone, and my car no longer displays artist/track info. Hopefully it'll get fixed in an update.
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Unfortunately, it won't happen. Samsung phones haven't displayed metadata on Civic stereos since the Note4. It's something about Samsung's custom Bluetooth stack when they upgraded it to Bluetooth 4.0; it doesn't offer full backwards compatibility. It will connect and play audio and even respond to controls via BT, but no metadata. And those apps that circumvent the issue by transmitting metadata in an alternate way, none of them work. We Samsung/Civic users have been fighting with this for a few years now to no avail.
And Honda doesn't put out updates for their stereos, so nothing will ever be fixed from their end. The only "solution" is to get a different stereo or a newer car. Or a new phone.
That's the worst part – every other phone works fine. iPhone, LG, Motorola, Pixel... It's just Samsung phones that don't play nice with older Honda stereos.

I am having an issue where call audio and contacts work between my T-Mobile S8 and Kia Optima EX 2012 with the Navigation/Infinity system, but no Streaming audio. There is no option on my phone for it, and I can Enable/Disable Streaming Audio on the car, pair, unpair, try different combinations, even factory reset the head unit and the Bluetooth on the head unit. Nothing so far. My car does show what's playing, but it still only plays through the phone and I can pause, skip, etc. from the car.
Anybody else had/has the same issue?

xkwizt said:
EDIT: KNOWN ISSUE https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/page/1/thread-id/299
Anyone else had any connectivity issues? 2013 Toyota 86 and i cant connect to the car stereo... may be time to get Android Auto, finally have a reason
But, in the meantime, i would love to hear from you if you've managed to connect.
Click to expand...
Click to collapse
I know you posted this a while ago - but I have never had issues connecting blue tooth to my personal car (BMW X1) - I also travel heavlily and I have never had issues connecting to a variety of different rental cars, Fords, Kias, Toyota, etc.
Hope you found a fix or got it working

Stock stereo in a 2014 Toyota FJ Cruiser. I have no problems connecting, streaming audio, or making phone calls. My audio streaming does play with a lot of cracks, but it still plays. I might mess with EQ settings but I haven't had a chance yet.

2015 WRX with stock stereo (no nav, non-Harmon version). Here are the seemingly random issues I have with bluetooth:
- Connects fine most of the time, but will sometimes connect and the audio will be muted and requires me to pause the track on my phone and then press play.
- Audio will cut out at times and revert to playing through the phone's speakers, but the phone will still be connected and call audio will play through the car speakers and I can still control the track next/previous with my steering wheel controls.
- Audio will not connect sometimes when my wife is in the car wearing her FitBit, even with my phone's auto discovery turned off and nearby devices turned off.
- Track info sometimes gets stuck on the currently playing track and will not change until the car is turned off, the app is closed and process killed, and connection is made again.
Like I said, these issues appear to be random and seem to get worse when someone else is in the car with me or when I'm wearing an Android Wear watch. I've played with every connection setting I can in my phone but I'm sure this all boils down to it being a crappy stereo system. Nothing like being on the freeway during the beginning of a long commute and having my music cut out on me and having to switch back over to the (ugh...) FM radio.

Sevael said:
Unfortunately, it won't happen. Samsung phones haven't displayed metadata on Civic stereos since the Note4. It's something about Samsung's custom Bluetooth stack when they upgraded it to Bluetooth 4.0; it doesn't offer full backwards compatibility. It will connect and play audio and even respond to controls via BT, but no metadata. And those apps that circumvent the issue by transmitting metadata in an alternate way, none of them work. We Samsung/Civic users have been fighting with this for a few years now to no avail.
And Honda doesn't put out updates for their stereos, so nothing will ever be fixed from their end. The only "solution" is to get a different stereo or a newer car. Or a new phone.
That's the worst part – every other phone works fine. iPhone, LG, Motorola, Pixel... It's just Samsung phones that don't play nice with older Honda stereos.
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Click to collapse
I have the same issue. Sound is clear, music plays fine, wheel commands work fine... even the contact list, which only showed partially (200 contacts or so), now shows all of them...
But Title/Artist/Album do not show up, only says Samsung S8.
How do I enable the metadata?

thunderdrome said:
How do I enable the metadata?
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Click to collapse
As I outlined in my post, you can't.

Why not?
I have the same issue, calls work, changing track, music playing, good quality of sound, contact info, full phonebook (on the S2 it was just 200 contacts or so).... but no media metadata! This is software issue and it seems that in other units than the Civic (maybe post AVCRP 1.3) it works...

Bluetooth Car Connection Spotify problem

Hi folks,
I got this new phone and I have a question regarding Bluetooth and Spotify. With my old smartphones(ZUK Z2 Pro or Samsung S7) connecting Spotify through Bluetooth, I can change songs/volumes on my car dash entertainment system. But with this smartphone I can not. Only thing shown is "Sony XZ Premium", which is the name of the device.
Do I need special configurations for this phone to get it work with the dash system?
Yours

I laso tested other apps like vlc etc. and none of them are controlable with the wheel controls or the car system. Seems to be a bug....

I don't have an issue with music control via my car to Deezer.

There is an general issue with bluetooth in Android 7.1.1 version. I have a problem with song information not being updated, however my car controls works, for most of the time. It seems like this problem is not present in newer cars/radios.

Yeah, I tried today also other apps like VLC/Deezer/Music app and all of them have this bug. I hope there is a fix soon. It is really annoying while driving that I can not change a song I don't want to listen to. I contaced also Sony Xperia Care, but they wanted to tell me it the car which is defective and not the smartphone...

sorry to go off on a tangent, but have you got deezer to work? I cannot for the life of me get deezer to work for me. Can you let me know what settings you are using, eg cache, etc... I have a support call open with deezer, even trying their beta but app just does not work - does not play anything...

Yeah I'm having this issue with Google Play music. Guessing it's a Bluetooth 5 codec.

Reported on Sony's forums as well,
Fingers crossed for a fix
https://talk.sonymobile.com/t5/Xper...Bluetooth-AVRCP-not-updating/m-p/1229940#M899

I have the same problem, Spotify will not update the track information on what's playing. I hope there is a fix for it soon, kinda annoying. That and the wifi issues. Lucky I have unlimited data.

Mine just connected like normal. Seems like it sounds better than my last phone also. I did have a problem where it kinda froze the Bluetooth on my receiver and had to restart that. My receiver is pretty old though. Spotify working fine with it but with your same issue

Same issue with a mini cooper s 2017. I'm able to connect to the car for phone calls and contact sharing but unable to play any music via bluetooth. It seems that the phone shows as connected but the car just says as connecting. I really hope this issue is fixed soon.

Erik500002 said:
Same issue with a mini cooper s 2017. I'm able to connect to the car for phone calls and contact sharing but unable to play any music via bluetooth. It seems that the phone shows as connected but the car just says as connecting. I really hope this issue is fixed soon.
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SAME problem with my BMW.. Doing my head in.. Have you made any headway since you posted this?

svssolutions said:
SAME problem with my BMW.. Doing my head in.. Have you made any headway since you posted this?
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Click to collapse
Well Minis are technically BMWs so I guess the bluetooth interface is the same.
I managed to stream audio to my friend's Chevy Cruize but without the streering wheel controls (skip, vol up/down).=
Try pairing again and update your iDrive system (ask your dealership for more info about that)

the_kms said:
Well Minis are technically BMWs so I guess the bluetooth interface is the same.
I managed to stream audio to my friend's Chevy Cruize but without the streering wheel controls (skip, vol up/down).=
Try pairing again and update your iDrive system (ask your dealership for more info about that)
Click to expand...
Click to collapse
Spoke to Sony who refuse to believe their device is a fault.. No plans to release any software tweaks till Android P apparently.

the_kms said:
Well Minis are technically BMWs so I guess the bluetooth interface is the same.
I managed to stream audio to my friend's Chevy Cruize but without the streering wheel controls (skip, vol up/down).=
Try pairing again and update your iDrive system (ask your dealership for more info about that)
Click to expand...
Click to collapse
After messing around with settings and bluetooth I was able to achieve a connection to media audio. If you have Google Play Music installed, that is part of the bluetooth culprit.
1. Force stop Google Play Music under app settings.
2. Turn off bluetooth.
3. Toggle bluetooth back on, and under BMW/Mini go to the media menu and select your phone, after a few seconds you should be able to achieve a bluetooth media connection and you can run Google Play Music again.
I'm not sure if this can fix the spotify issue, but I was able to get my Google Play Music to work via bluetooth on my Mini, it is kind of annoying having to do all those steps anytime I get off the car, but then again, my drives are usually pretty long so I don't mind doing it at least a couple times a day.
Let me know if that worked for you.

car bluetooth issues.

I'm wondering if anyone has problems with their car kit and xz premium.
I had a nexus 5X which always worked flawlessly regardless of android version or rom.
My car only allows headset connectivity, no stereo audio for music, just calls.
So here's the problem, since having the Sony I can make calls fine but incoming calls are troublesome.
I have to answer the call (car or phone controls) then switch from bluetooth to speaker (car keeps ringing) then answer again using the car controls, then swap speaker to Bluetooth on the handset. Then it stops ringing (car not handset) and the audio is routed correctly.
Any one have the same or found a fix?

I have never had any issue with the XZP for handling BT calls, switching music or any other apps in the Car. The only issue, though minor, is once in a while the Song info doesn't come in my car display.

Bluetooth music did not work in latest BMW 530i and Sony xz premium.
Sony xz worked good in the same car.
there is definitely something going on with Bluetooth and XZ premium

I haven't had any issues, I have been using it for both calls and music in my car and with various headsets without a problem. My wife has the phone too and hasn't had any problems with Bluetooth, connecting to either of our cars for calls and music.

My Mercedes BT media interface will freeze BT searching in XZP and stream doesn't work at all.
Sent from my G8141 using XDA-Developers Legacy app

On my Kenwood unit, after pairing and allowing contacts share, some show up ok but I also have the majority showing name as blank and (No Number).
Not sure but going to try disconnecting and pairing again.
Sent from my G8141 using Tapatalk

elkingyboy said:
On my Kenwood unit, after pairing and allowing contacts share, some show up ok but I also have the majority showing name as blank and (No Number).
Not sure but going to try disconnecting and pairing again.
Sent from my G8141 using Tapatalk
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I have tried a factory reset of the Kenwood unit in the car but the issue remains.
Anyone got any ideas please? [emoji3]
Sent from my G8141 using Tapatalk

There are some Bluetooth issues and it seems to be the phone. Had mine a week and a few times its not auto paired and on a few other occasions when playing music the track names are not updating on the car display. Never happened on my S6 with Nougat.
Bluetooth looks massively updated in Android O, hope Sony gets us the update quickly.

VeixES said:
Bluetooth music did not work in latest BMW 530i and Sony xz premium.
Sony xz worked good in the same car.
there is definitely something going on with Bluetooth and XZ premium
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This is the problem I have. Got the latest 420d and the phone section works appart from no phone book access. No incoming call Ringtones. No connected drive app support and you cant play music from the phone using Bluetooth

Bluetooth issues have been bothering me since I upgraded from Xperia Z3 to XZ Premium. I have an android car head unit and the Z3 worked flawlessly for calls and media audio but the XZP will only give me media audio no matter what I try.

thintin said:
Bluetooth issues have been bothering me since I upgraded from Xperia Z3 to XZ Premium. I have an android car head unit and the Z3 worked flawlessly for calls and media audio but the XZP will only give me media audio no matter what I try.
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Bloody annoying or what?

I have the issue with my (both new) xz premium & renault megane. Phone connects to media settings, but not the phone settings then approx 3 mins later disconnects everything. It also won't show any album artwork/artist info. I hope Sony fix this soon as I'm about to scream.

Do the issues persist after the last updates? I plan to buy a XZP but I need bluetooth in my car so it will definitely guide my choice!

Hi. My XZP has updated to android 8 and now the Bluetooth works as expected ?

Oreo did not bring any change the problems persist

VeixES said:
Bluetooth music did not work in latest BMW 530i and Sony xz premium.
Sony xz worked good in the same car.
there is definitely something going on with Bluetooth and XZ premium
Click to expand...
Click to collapse
This did the trick for me: changed to BT AVRCP Ver 1.5
Spotify BT integration: Xperia XZ Premium G8141 (8.0.0 build 47.1.A.12.75) - BMW330e 2017
1. Enable developer mode:
system - about phone - build number - tap 7 times at "build number"
2. Set Bluetooth AVRCP to ver 1.5:
system - developer options - Bluetooth AVRCP Version - select "AVRCP 1.5"
3. Delete existing BT pairing and make a new one
Done!