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The 4.0.4 OTA update was waiting for me when I woke up this morning. I started the install but when it went to reboot it hung up with a picture of the Android man on his back with a red error/warning triangle.
I haven't done anything with it, hoping someone might be able to help me out.
The phone is rooted but running 4.0.2 stock rom. the battery was a little low when i started the install, but i plugged it in before starting.
Thanks in advance for help,
jvoosh
the reason is that your phone is rooted ,so ... if you want OTA ,you had better unroot you rom or ruu
so can I hard reset the phone (pull the battery) without screwing anything up and then figure out how to unroot the phone?
thanks for your help,
j
Ditto
I'm in exactly the same boat, and hope someone answers this before I try a battery pull.
EDIT: I read around and found some people describing our situation, and mentioning that they did battery pulls to no avail. So I did, and nothing broke. However, the update didn't go through, and now I'm trying to figure out why this happened.
Same issue
I'm having the same issue. Phone got the IMM76k update, and after downloaded, was prompted to restart and install. So i did, gets through part of the install, and then goes to the android man on his back with a red exclamation mark. Have tried multiple times, all to no avail. Now, when I click check for update, it says system up to date, but still on 4.0.2.
Non-rooted, bootloader unlocked...anyone have any luck fixing this?
After downloading update, get Android man on back with red exclamation point
I'm having some difficulty getting the update to install, along the lines of some of the comments posted before mine:
I was able to force download the OTA update (IMM76K) according to the instructions on this original post. (It took a few tries, but eventually worked.)
I select the "Restart & Install" option (which is the only option available to me), and it restarts.
I get the relatively familiar Android man with his blue-green glowing polyhedron wireframe guts spinning, and a progress bar beneath him. After getting through what looks like about 20%, it slows down significantly, and I get the Android man on his back with a red exclamation point above him where the polyhedron used to be. I don't recall seeing any specific error message any of the three times that I tried this. (The first time, I did a battery pull; the second and third times, I just waited, and it eventually restarted on its own.) Needless to say, I'm still on 4.0.2.
I'm afraid I'm not very familiar with different version names and so forth (e.g,. I don't know what yakju is), but this was a phone that Verizon sent me in December 2011 here in the US.
Here's the information from my "About phone" page:
Model number: Galaxy Nexus
Android version: 4.0.2
Baseband version: I515.09 V.EK05 / I515.EK02
Kernel version: 3.0.8-gaaa2611 [email protected] #1
Build number: ICL53F
When I first got the phone, I immediately unlocked the bootloader and rooted it. I did NOT install a custom recovery, nor did I install any custom ROM.
It sounds like there might be some kind of validation error, but I do not recall doing anything that would make my OS non-stock, except perhaps side-loading Google Wallet, but since that doesn't even require root, I can't imagine that it would have any effect. My Superuser app shows only the following apps to have ever used root permissions: BusyBox Free, Secure Settings, Superuser, Terminal Emulator, and Titanium Backup. I've only used BusyBox and Secure Settings with Tasker to automate certain tasks, but nothing crazy! Mostly, I just need root for Titanium Backup. (I cannot recall exactly what I restored from my stock Gingerbread Droid X, but I was very careful to only restore apps and their corresponding app data--and I avoided restoring any Google-provided apps.) Even my tethering is done through an app not requiring root (SVTP).
Any advice (not requiring that I do a factory reset or flash a custom recovery or ROM) would be greatly appreciated! I'd also like to hear about people who have similar circumstances, but didn't have problems updating (so that I can rule out various factors).
Thank you in advance!
same exact issue here.
A "solution", albeit less than ideal
The OTA update eventually came to my phone naturally, and it still didn't work. (No surprise there.)
I called up Verizon tech support, and they had me do the Google Services Framework workaround to try to force the update again. Of course, it didn't work.
They said "We're going to need you to reset your device." (i.e., to factory default).
I told them that was wholly unacceptable, since I want to make sure that all my settings are preserved. (I'm kind of obsessive compulsive about things being set the way I like them, and Titanium Backup, as great a program as it is, has sometimes caused some trouble for me when restoring system settings, and especially since I'd be doing a restore after upgrading the OS, I was nervous about that option.)
Verizon got Samsung on the phone. They had no advice except "We're going to need you to reset your device." Both the Verizon rep and I told him that wasn't acceptable.
So Verizon's "solution" was to send me a new device, allow me five days to get everything transferred over, and then have me return the old device.
Up side: In case there was something wrong with my hardware or something else got messed up, I get a new device that I can get set up with the exact same settings as the old one.
Down side: The "new device" is refurbished, so there could potentially be some kind of baggage.
The "new device" came with 4.0.2. I booted it up without the SIM card, skipped all the logging in to Google, and immediately started going through the steps to unlock the bootloader and root the device. (I used the Galaxy Nexus Root Toolkit, which worked like a charm on a 64-bit Windows 7 machine I had lying around.) After unlocking and rooting, I logged into the device with my Google credentials and let it restore my settings and apps that I had downloaded from Google Play.
Then, it notified me that the 4.0.4 (IMM76K) update was available, so I installed that, and it worked without a problem.
Then, I installed the SIM card and got the new device activated through Verizon's website for activation.
Then, with both devices side by side, I went through every phone setting and made sure it's what I wanted, I made sure every app was installed (and if it was a non-Google Play app, I restored it through Titanium Backup), and I restored data for apps that don't store their data in the cloud (e.g., various games) through Titanium Backup. (I made a backup of my old device with Titanium Backup and transferred it over to the new device after getting the new one up and running.)
Everything seems to be working just fine, and the "new device" runs a bit faster and smoother than the old device, and that's with both devices rebooting and then going through the exact same "click paths", side by side.
So it's a bit of a hassle, but everyone who has a Galaxy Nexus should still be under warranty, so if you're polite with your Verizon tech support representative, they may be willing to help you out.
Verizon can sometimes be infuriating with their update release schedule and keeping their customers informed, but they sure do a good job accommodating their customers in other ways.
I realize this isn't really a "solution" to the Android man on his back problem, but this seemed to be the path of least resistance for me, and I'm pretty happy with the outcome so far. (It's been less than 24 hours since I got the "new device" set up!)
Other things I realized I should have tried (and still may, before I wipe my phone and send it back):
- uninstalling BusyBox (through the app itself, since it makes modifications to the system) and Secure Settings
- unrooting
Good luck!
My friend who has a nexus has his bootloader unlocked and CWM on it. He got the OTA today on his way into work and like you guys, he has a broken android when he boots up. We can get into CMW but we are unable to mount his internal SD storage onto our computer and he has no ROM zips on his phone. Any advice as to how to get his phone up and running?
Will wiping the system/data fix it? Is there a way to get a ROM like AOKP onto the device outside of CWM?
Edit: After several reboots it decided to just boot into the stock ROM. Really strange. Anyhow, flashed AOKP and all is well now.
Hey guys, let me just start off by saying I have spent almost 8 hours straight today trying to figure this out and dig myself out of a hole I've created for myself, that being said, I'm going to try and be as detailed as possible so you guys know EXACTLY where I am and what I've tried. This post looks long but that's because it is. It's pretty much my entire day's worth of trouble typed out. So just bare with me and see if you guys can help me out here!
I have a T-Mobile Galaxy S4 model: SGH-M919 it has Android 4.4.2. Now on to the problem: I've had this phone for almost a year now and a few months ago I rooted it. Did a simple Youtube tutorial and used Odin to do the work and everything worked out fine. A couple months down the road (yesterday), after using the phone like a teenager, downloading apps and cluttering it up it started to slow down and not run some apps. After thinking about it I decided to factory reset it. All of my contacts, photos, and videos were backed up on Google so I thought "why not?" Well, this is where $#!% hit the fan.. being rooted then factory reset, right before the phone came online it had me answer two questions about the root. Something to the effect of "Do you want to keep root? (This option is not reversible)" I thought since I wasn't using the features I originally rooted the phone for I figured nah just get rid of the root. So the phone did its T-Mobile boot up and started the Initial setup.
Everything up to to this point was fine until I wanted to log in to my Google account during the setup. Please understand that where I am I have full 4G LTE coverage and have access to a pretty fast and sturdy wifi connection. Well, when it came to the google sign in I entered my email and password and it came up with a message reading "Can't Sign in - Can't establish a reliable connection to the server" (believe me i wish that was the only issue) so after reading that, I thought I'd try with my wifi.. nope. Same thing. Since neither my 4g or wifi worked I thought it was Google's servers so I tried again this morning, same thing. (keep in mind at this point i think my phone isn't rooted anymore.) I call the t mobile store and they give me a technical support number, so I call it and I tell them i cant sign into Google. The gentleman told me he cant do anything because he can tell my phones been rooted. Only thing he suggests is to contact Google, well, the customer care number just tells you go to google.com/support and there's nothing there about my problem.
This is where I dig my hole even deeper. I tried another factory reset and up in the top left corner i still see that root text. Even the rooted android symbol pops up before the Samsung logo or t mobile. Since I saw that I thought "ohh it just didn't get unrooted all the way." I look up ways to completely remove a root and a lot of them require plugin your phone into the computer and using Odin to flash a stock firmware on to the device. I went to plug my phone into the usb port but my computer didn't recognize the usb device, having experienced this a long time ago I searched around for the latest Samsung usb drivers and I installed those. Device still isn't recognized. Let me just note before people tell me to use MTP mode or Developer tools> usb debugging or connection mode.. The only thing that happens when plugging my phone via usb is the phone starts charging and my computer makes the trumpet noise like something is plugged in. Other than that, there is NO notification of it being plugged in. The reason i stress this is because I called Samsung technical support at this point and the guy (not gentleman) treated me like a 5 year old and ran me through all of these options after i told him I already did everything he was suggesting, including downloading Samsung Kies 3 and having it install the drivers. It does not pick up the device either.. at this point I looked up ways to remove the root without the computer. I found out you can just go into the root app "SU" or something and theres a remove root option. I jumped on that opportunity and had it removed. I restarted the phone and all the problems still persist, it even still has the root text on the top left when you factory reset it again. However now, even if you factory reset and select the option "keep root," thinking it would bring back the"SU" app it does NOT.
So lets recap. I have a phone that thinks its rooted and even appears rooted to t mobile but doesn't have any of the root apps or privileges or capabilities to fix my Google log in issue (like the host file in filemanager). And I can't re-root to get that app back because none of my 3 usb ports, 3 different usb cables (one being the cord that came with the phone), or any of the ports/cables on someone else's computer will recognize the darn thing to work on that way! I have all these issues that are supposed to fix each other but I can't do any fixing because they cancel each other out too... I'm at a dead end.
In case this isn't the right forum/website/thread/post area etc.. I have this whole message saved in Microsoft Word document so I can repost it anywhere you guys might suggest better results. Any help/advice will be much appreciated.
Hello,
I have ran into some rather severe complications of rooting my LG G3 and I don't know where to find the needed information to repair the damage done to my advices functionality.
Okay so to summarize what led to my phones current state I had to downgrade the firmware to vs98510b to root the phone. The downgrade and rooting went fine, however once I got root access I decided to remove a good portion of the bloatware software on the phone to try and increase performance and security. I used a root access level program to uninstall a total of 42 bloatware apps installed by LG and Verizon. After I rebooted the device I discovered that somehow the lg keyboard had been removed with the other bloatware, seeing as thats the only keyboard app installed by default I basically had no on screen keyboard at all in order to fix that I had to use bluetooth to send a keyboard apk to my phone to install.
After I finally got my keyboard back and functioning again I discovered that my phone was no longer being detected when plugged into my computer. on the phone it stated that I needed to install the USB drivers or plug and unplug the device back in to fix the issue, it would not get resolved by either method. So I looked more into what apps had been removed when I removed the bloatware and it looks like the file manager, keyboard and a few other apparently important bloatware had been removed.
If I connect the phone to the computer adb claims no device is connected, and if I boot the phone into download mode it never goes past 0% however it wont get detected by my computer itself at all. From what I have found so far it appears I need to flash the phone back to the complete stock state to get the bloatware reinstalled, however without a pc connection about 99% of the tutorials I have found cannot be used since it wont connect to the pc anymore. I am completly stuck and need advice and possibly a set of links to read on or guide to follow to repair the phone. Finally the last thing I noticed was the phone battery status cannot be detected through the android ui I have to actually use different battery monitoring software just to even know the correct charge level.
I look forward to yours alls response .
Hi,
Here's a dedicated help thread in your device section that you can ask for help in,
http://forum.xda-developers.com/lg-g3/help/help-thread-lg-g3-question-t2947298
Also, you really need to know what you're debloating. One wrong thing and you're in a mess. A way to try to avoid this is using titanium backup to freeze bloat, instead of uninstalling it. Then if you're able, you can always unfreeze if you need to. Uninstalling is not gaining you much space, as those apps tend to be very small in size. ?
Good luck!
Okay you may lock this thread now since you redirected me to the correct forum
You can lock this thread if you like since you linked me to the correct forum/thread regarding this issue .
Thanks for the help
PS I attached the list of all my system apps currently on the phone I removed 42 total system apps, however I am unsure as to which ones they were as when I went to fix the problem I factory wiped the phone to try and repair the issue. However, after trying that I basically narrowed the issue down to needing to flash the stock rom back onto the phone to get the bloatware back. I would have to do it all from the phone though without the computer since some of the bloatware I removed makes it unable to connect to my computer now .
Ask for help in the link I gave.
But I'll say, you removed many things that I don't know what they are for. So chances are you don't know what they're for either.... A number of them could be causing you issues.
Never debloat things you are unsure of. You want to know exactly what they are for, and know that they are safe to freeze.
And again... Freeze them, don't uninstall them... That's my opinion anyway. All of those combined take up very little space. ?
I did actually ask for help in the other thread I just wanted to give you the curtousy of replying to your questions.
In regards to the removal of the bloatware itself. I have never had a rooted or even rootable phone before, bloatware removal in computers never negatively effected me thats why when I did a rather short set of searches regarding to the apps I removed they seemed like they would be fine to remove, however the effects made things I didnt remove not function aswell. I have learned my lesson if I want to avoid bloatware I am better off installing a custom rom and recovery than messing with the android bloatware integreted in the stock firmware.
You can close this thread
Well after a few days of what I can only describe as a nightmare I did manage to repair my phone back to a stock state, I even managed to get a customer rom on it called Ressurrection Mod!
Woot woot overcame my epicfail!!!
EDIT: In case anyone wants to know how I resolved the situation my fiances phone me and her got the same exact phones and models. When I rooted her phone last night the idea came to me to use a Nandroid backup from her phone to overwrite the data on my phone to restore all the bloatware. After doing so my phone is back to functioning correctly again! . All I had to do was rename the backup from her phone to match the generated hash on my phone so that TWRP would recognize the backup!!!
Hi everyone this my first post here so I'm not sure if it's in the right place. I just made an account on this site because I couldn't find any information on my question.
When I was trying to root my phone I was following a youtube tutorial, so I put my phone into download mode and transferred the root file onto my phone. The program said it was successful each time I ran the program but the phone would not restart like in a video. I transferred the file 5 times before I switched to a different tutorial and successfully rooted my phone without issue.
But now I'm wondering if there are any side effects that can happen to my phone (like battery drain or slowing it down) because of all those files I attempted to root my phone with.
Galaxy s7 android 6.0.1
Any comments are greatly appreciated!
No, don't worry, flashing always replaces all existing files in the file system with new ones.
Sent from my SM-G930F using XDA-Developers mobile app
Thanks for the reply! Is this still true when the successful root DIDNT actually erase any of my phones data? (apps, pictures, settings, and layout)
Re-reading your original question, it now appears to me that you may have installed and executed one or more apps on your phone according to directions in the YouTube tutorial.
Any app can install code that drains the battery or slow down the phone (or do whatever you gave permission to). So if those apps weren't useful, I'd just uninstall them. This would also remove any such code.
If you suspect they do interfere with battery or performance, you may check the battery usage in the settings to verify this before uninstalling.
Please skip to the number questions if don't want the background.
I hate to bother, and I apologize in advance if this post seem obvious. I tried my best to do my own research.
For a reason (SD card functionally); I decided to try install another operating system (FaR) on my T-mobile Alcatel Evolve 2 4037t (I know, I am low on funds currently). I did learned a bunch about the mod world, but eventually arrived at the conclusion that my t-mobile phone "won't allow it). However, now, I have a basic understanding of rooting, CWM, flashing a ROM like Cyanogen; basic. I should've figured it out sooner when I was using CWM and CWM did not support my phone, but I certainly learned a few things, all good. But now I have a few concerns.
I was going to leave my phone as it was, but my phone started acting up. And, I am certain it was something a I did. I will try to post Yes and No numbered questions:
1) If I use my phone as a hotspot, could potentially "bad" programs on my phone infect my laptop?
2) I performed factory reset on my phone (twice). However, the Root Checker app (from the play store) says that Busy Box is still installed. Are there any potential security concerns having Busy Box installed? (phone is no longer rooted so I am thinking no)
Any suggestions for a google PlayStore (P.S) app, for security?
For what it's worth:
What concerned me, was how Android File Transfer acted on my laptop. After the first factory reset it would change from USB storage to (MTP), I would unplug the teether, change it back, plug it in and it would change to (MTP) again. And another time , it opened a vast number of Android File Transfer alerts. The only app I downloaded from the net was KingRoot. I had to use Lucky Patcher (from the G.P.S) to get rid of Purify that comes with KingRoot.
My very humble Thanks in Advance!
I am great at mucking dung up, sometimes I wonder if I went to far.
Paul
pbech said:
Please skip to the number questions if don't want the background.
I hate to bother, and I apologize in advance if this post seem obvious. I tried my best to do my own research.
For a reason (SD card functionally); I decided to try install another operating system (FaR) on my T-mobile Alcatel Evolve 2 4037t (I know, I am low on funds currently). I did learned a bunch about the mod world, but eventually arrived at the conclusion that my t-mobile phone "won't allow it). However, now, I have a basic understanding of rooting, CWM, flashing a ROM like Cyanogen; basic. I should've figured it out sooner when I was using CWM and CWM did not support my phone, but I certainly learned a few things, all good. But now I have a few concerns.
I was going to leave my phone as it was, but my phone started acting up. And, I am certain it was something a I did. I will try to post Yes and No numbered questions:
1) If I use my phone as a hotspot, could potentially "bad" programs on my phone infect my laptop?
2) I performed factory reset on my phone (twice). However, the Root Checker app (from the play store) says that Busy Box is still installed. Are there any potential security concerns having Busy Box installed? (phone is no longer rooted so I am thinking no)
Any suggestions for a google PlayStore (P.S) app, for security?
For what it's worth:
What concerned me, was how Android File Transfer acted on my laptop. After the first factory reset it would change from USB storage to (MTP), I would unplug the teether, change it back, plug it in and it would change to (MTP) again. And another time , it opened a vast number of Android File Transfer alerts. The only app I downloaded from the net was KingRoot. I had to use Lucky Patcher (from the G.P.S) to get rid of Purify that comes with KingRoot.
My very humble Thanks in Advance!
I am great at mucking dung up, sometimes I wonder if I went to far.
Paul
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