Push notifications not working for some apps - Honor 8 Questions & Answers

Coming from my note 3 which had working push notifications specifically in Signal and Discord. On the Honor 8 it seems that push notifications aren't working for these apps and they won't get notifications until I open them. I made sure their priority was set to high in the app notification settings on Android, I made sure I have the latest Google Play Services installed. Even the event logs for Google Play Services show the secure SMS coming in and notifying. What else am I missing? I suppose this could be happening with other apps as well but since I'm not getting the notifications I wouldn't have noticed yet.

I'm having the same issue and checked the same things you did. The problem apps are "protected" in the power settings. I hope it gets fixed in the next firmware update.

Settings, advanced, battery, protected app. Once you check the app from this list then you can receive all the notification. This is made to prevent bad apps to drain you battery, but there're some apps that cannot receive notification if they don't sit in the background.

u need to wait the new update might fix this issues !.. GD Luck .!

teslapod said:
I'm having the same issue and checked the same things you did. The problem apps are "protected" in the power settings. I hope it gets fixed in the next firmware update.
Click to expand...
Click to collapse
Thanks I did end up finding this (and I forgot to subscribe to my own thread apparently, oops). It is now working. Seems silly that by default it does this for ALL apps. Definitely not a normal function of any Android phone I've ever had. I understand what they were going for, but it's very frustrating to have apps sending notifications to the system and the system just isn't displaying them but now that I know, woo!

i had the same problem with powerplan on smart, back to performance push notifications are working again
btw im on L09C432B120

mr.b4rt said:
i had the same problem with powerplan on smart, back to performance push notifications are working again
btw im on L09C432B120
Click to expand...
Click to collapse
might next update fix notification , or if u can throw support contact them might add that to next update ! =) GD Luck .

Romiui said:
might next update fix notification , or if u can throw support contact them might add that to next update ! =) GD Luck .
Click to expand...
Click to collapse
Its been like this for ages with huawei software

jkccl9 said:
Its been like this for ages with huawei software
Click to expand...
Click to collapse
Never Stop hoping They Promise the new nougat will be different !

Romiui said:
Never Stop hoping They Promise the new nougat will be different !
Click to expand...
Click to collapse
Lol ur too optimistic, huawei don't even bother to release their sources and you expect them to change their notification system which is tied in with the battery optimisation and the whole system....

Related

notifications

None of my notifications do the normal heads up display on this phone even for the apps that have all options turned on under notifications. The icon just shows in the top bar. How do I fix
You have to enable Banner for the notifications on which you want heads up like notifications. To do this follow these steps:
Go to Settings > Notification panel & status bar
Open Notification centre/manager
Select your app from the list.
Enable Banners for the app you selected.
ENJOY!!
I hope this helps you.
It is like previous Huawei devices with notifications working only for a few selected apps (FB,Twitter,Whatsapp) or they finally fixed the problem and now everyone gets up even without the app being in the background?
DigiGoon said:
You have to enable Banner for the notifications on which you want heads up like notifications. To do this follow these steps:
Go to Settings > Notification panel & status bar
Open Notification centre/manager
Select your app from the list.
Enable Banners for the app you selected.
ENJOY!!
I hope this helps you.
Click to expand...
Click to collapse
This is what I already did. Simply does not work.
km8j said:
This is what I already did. Simply does not work.
Click to expand...
Click to collapse
add those apps in the protected apps section under battery manager in settings
Then is confirmed how is like other older huawei devices and the app don't get a notification if isn't open in the background even with all permission given?
Notifications are working perfect in every Huawei. Just set them right.
Did you tried protecting the apps?
I've done every step to make apps notifications work, they only work if opened in the background all the time, for some motive apps like twitter or facebook are in a white list who make them enabled to get notifications even when closed but games or unknown apps aren't in it.
I never got a notification from a minor app when it was closed, in 2 years I sue my Honor 8.
Now I discovered is because Huawei put some bull**** battery managment program in the phone who totally kills everything but their apps and some of the most famous and never fixed it.
I was hoping for the most recent devices to have a fix, Emui 5 or something but seems like they haven't changed their policy.
Go in Settings/app/advanced/ignore battery optimisation and add your apps.
Come on guys.
I wrote that I've done every step, notifications simply don't work.
VooXoo said:
I wrote that I've done every step, notifications simply don't work.
Click to expand...
Click to collapse
Try manually updating your device by following below steps, your data will get lost so take a backup before.
Download latest firmware of your device.
Extract zip file and put the UPDATE.APP in the root of your external sdcard.
Press all the three hardware keys (Vol UP + Vol DOWN + Power button) simultaneously.
The update process will start.
You'll have your device like out of the box.
I hope this helps you.
Sent from my Honor 7 using Tapatalk
My device (Honor 6) is updated to the latest version, I already done a clean restore, nothing changed, only popular apps get notifications, games, minor apps or not from the play store never get notifications. Every setting for getting them is on.
VooXoo said:
My device (Honor 6) is updated to the latest version, I already done a clean restore, nothing changed, only popular apps get notifications, games, minor apps or not from the play store never get notifications. Every setting for getting them is on.
Click to expand...
Click to collapse
I think Honor is doing some tweaks to clean the background apps so that more RAM stays free, and the battery life gets longer.
If you were on Honor 7 I would have suggested DigiKernel v1.1 as I didn't have any issues of notification after flashing it.
I haven't touched the OS, no root, flash or mods, is clean...and doesn't work, I've heard of how Emui 5 should fix this bug but my device is out the list of the receivers.
ouardo said:
Go in Settings/app/advanced/ignore battery optimisation and add your apps.
Come on guys.
Click to expand...
Click to collapse
I just signed up to say thank you for the solution. :victory:
This option is never mentioned on forums when people asking for solution to notification errors.
"Protecting apps" and " Notification centre/manager" did not help, when the appliction is not checked on the list you say.
TeriYaki_ said:
I just signed up to say thank you for the solution. :victory:
This option is never mentioned on forums when people asking for solution to notification errors.
"Protecting apps" and " Notification centre/manager" did not help, when the appliction is not checked on the list you say.
Click to expand...
Click to collapse
doze mode!!!!.
very helpful indeed!!!
TeriYaki_ said:
I just signed up to say thank you for the solution. :victory:
This option is never mentioned on forums when people asking for solution to notification errors.
"Protecting apps" and " Notification centre/manager" did not help, when the appliction is not checked on the list you say.
Click to expand...
Click to collapse
You're welcome.
I know it's never mentioned on forums, it always surprises me.

Notifications bug still present ?

Good morning everyone,
I'm from France. Two years ago, I bought a Huawei Ascend Mate 7. I was very happy about this device, but I had to sell it because of a bug with the notifications not coming through (Whatsapp, Facebook..) when the screen was off. I tried all the settings possible but nothing worked. Today, I'd like to buy a Huawei Mate 9, but I wonder if this bug is still there ? I did a lot of researchs about the settings we must apply before seeing notifications coming through.. like Protect the apps, Ignore battery optimization, switch power plan to "performance" etc... But people still have troubles on many Huawei devices.. I even red an article on xda about how to get rid of Doze on Huawei devices to see the notification get fully functional..
But also red many articles saying that Huawei will roll out an update at the Autumn to definitely see notifications work directly out of the box.. Is it true ? And is the fix already implemented in Emui 5.0 on the Mate 9 ?
Thanks a lot for all your answers. I'd really like to buy this device but I won't if this bug is still there...
Have a nice day !
I believe the bug you mention is due to the "feature" in EMUI which aggressively kills apps as soon as the screen is locked. In EMUI 5.0 this has now become an opt-in service. There is a list of apps, empty by default, which are killed. So the user now has far more control over this entire process. Personally I have had zero issues receiving whatsapp's or other notifications while the phone was sleeping.
Morning Mikeoscar62,
Mikeoscar62 said:
I believe the bug you mention is due to the "feature" in EMUI which aggressively kills apps as soon as the screen is locked. In EMUI 5.0 this has now become an opt-in service. There is a list of apps, empty by default, which are killed. So the user now has far more control over this entire process. Personally I have had zero issues receiving whatsapp's or other notifications while the phone was sleeping.
Click to expand...
Click to collapse
Thank you very much for your answer ! That's very interresting and I'm very happy about it !
Where is this setting exactly in Emui 5.0 ?
You have 0 problem about notifications (on data as well as wi-fi ?) but, was it 100 % functional out of the box or did you have to apply some settings first ?
I'd also like to have more feedbacks before I make my final decision ! Anyways, thanks again ! That is a wonderful news !
It's part of the battery screen, app power saving tab. Worked fine out of the box for me, didn't need to change a thing.
Ok, that's great ! Thank you ! Can other Mate 9 owners confirm it ? So I think I'll go for it on Friday !
I can confirm. There is no notification bug that I have found yet.
what about notification icons on the status ar.. has that been fixed or it is still just a number
varun.gid said:
what about notification icons on the status ar.. has that been fixed or it is still just a number
Click to expand...
Click to collapse
It's still a useless number.
Wtf use is a number? Where have all my notification icons gone? Is this a emui issue?
I bought the mate 9 couple of days back and I'm confirming the issue of whatsapp still present. You won't be able to know how many unread messages you have from the icon, unless you open the app or top slider. Bearing on mind I've formated the device but it was a useless trial.
alamiry said:
I bought the mate 9 couple of days back and I'm confirming the issue of whatsapp still present. You won't be able to know how many unread messages you have from the icon, unless you open the app or top slider. Bearing on mind I've formated the device but it was a useless trial.
Click to expand...
Click to collapse
That's a different issue from what OP was talking about. You're discussing the fact notifications are grouped together in a number, he was discussing whatapp messages not even arriving because the phone would kill the application. The first is still present (Although the Android Police podcast was saying it would probably be fixed soon by a software update), the second has been solved in EMUI 5.0.
That's why I'm using smart launcher 3. Bestest launcher anyways but it also shows notifications per icon, really great. And the notification number in the notification bar you can switch them off int the settings. Better even, all my phone's notifications end up on my Pebble...
Nova launcher in my opinion is the best. I've been running it on all my android devices since it was released. It also has unread notification counts on each app of your choice. It's very fast and efficient. I have a Pebble time steel, so I agree with @blackspp.
+1 for Nova launcher on all my devices (paid)!
I also confirm notification issue with mine bought in germany
Hello again everyone,
So I bought the device two days ago and I received it yesterday. In the first place, when I ran some tests, I was I little bit worried because, on data, I had my Whatsapp notification only if I opened the app.. On wi-fi, everything worked instantly. Same problem I had with my Mate 7. Worst, a friend made a Whatsapp phone call right next to me.. And the phone started ringing only 10 - 15 secondes after..
But then, fortuantely, my friend and I kept running some tests and suddenly, the terminal behavior was normal.. So... I didn't understand all of this but.. fingers crossed for now !
Thank you all !
microdog said:
Good morning everyone,
I'm from France. Two years ago, I bought a Huawei Ascend Mate 7. I was very happy about this device, but I had to sell it because of a bug with the notifications not coming through (Whatsapp, Facebook..) when the screen was off. I tried all the settings possible but nothing worked. Today, I'd like to buy a Huawei Mate 9, but I wonder if this bug is still there ? I did a lot of researchs about the settings we must apply before seeing notifications coming through.. like Protect the apps, Ignore battery optimization, switch power plan to "performance" etc... But people still have troubles on many Huawei devices.. I even red an article on xda about how to get rid of Doze on Huawei devices to see the notification get fully functional..
But also red many articles saying that Huawei will roll out an update at the Autumn to definitely see notifications work directly out of the box.. Is it true ? And is the fix already implemented in Emui 5.0 on the Mate 9 ?
Thanks a lot for all your answers. I'd really like to buy this device but I won't if this bug is still there...
Have a nice day !
Click to expand...
Click to collapse
I can confirm the delay of push notifications with Nine email. Very irregulary. Some time the notifications are very on time but sometimes the delay is max ca 4 minutes.
I confirmed the whatsapp notification bug still present.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
I can also confirm the notification bug exist. I enabled all permissions and disabled all battery optimization options but am still not getting whatsapp notifications unless I open the app.
Does anyone know if switching to Nova launcher will help retrieve those notifications? Or does it only affect the display of the notifications (bubbles on icons instead of number in status bar)?
Alexaii said:
I can also confirm the notification bug exist. I enabled all permissions and disabled all battery optimization options but am still not getting whatsapp notifications unless I open the app.
Does anyone know if switching to Nova launcher will help retrieve those notifications? Or does it only affect the display of the notifications (bubbles on icons instead of number in status bar)?
Click to expand...
Click to collapse
For what it's worth I've installed Nova on day 1 and have had no issues at all receiving whatsapp notifications.

Notifications issue?

Hi there
I have a question for the international users of the Magic 2. I have not yet owned a Honor device but had several Huawei Mate devices in the past. The ones which I had from China always had the issue with delayed/not syncing notifications, for example Whatsapp etc. It only got better with the international firmware on it.
Does the Magic 2 also have this issue, seeing it only comes with Chinese Firmware?
Thanks very much!
I have the HM2 and I haven't experienced any issues with notifications, using Whatsapp, Telegram or whatever.
royrosenfeld said:
I have the HM2 and I haven't experienced any issues with notifications, using Whatsapp, Telegram or whatever.
Click to expand...
Click to collapse
Thanks very much for your reply! Great, glad to hear so. Will go for it than.
royrosenfeld said:
I have the HM2 and I haven't experienced any issues with notifications, using Whatsapp, Telegram or whatever.
Click to expand...
Click to collapse
I have had a different experience unfortunately. Some apps only seem to sync and receive new notifications when I open them.
I've tried adding the problematic apps to "unrestricted data access" (despite it saying this should not effect notifications) to no avail.
Hope someone else has a solution!
thepipemaster said:
I have had a different experience unfortunately. Some apps only seem to sync and receive new notifications when I open them.
I've tried adding the problematic apps to "unrestricted data access" (despite it saying this should not effect notifications) to no avail.
Hope someone else has a solution!
Click to expand...
Click to collapse
That's exactly what I was afraid of, I also know this from my previous Huawei Mates.. well I have placed the order now already for it.. so I guess I will have to see.
Go to settings->apps->apps->WhatsApp(for example)->power usage details->app launch.
Change to manual and enable all. I think you can then switch it back to automatic.
thepipemaster said:
I have had a different experience unfortunately. Some apps only seem to sync and receive new notifications when I open them.
I've tried adding the problematic apps to "unrestricted data access" (despite it saying this should not effect notifications) to no avail.
Hope someone else has a solution!
Click to expand...
Click to collapse
These problems usually originate with power consumption settings and launch settings, if you let it run in the background and launch itself, it should work perfectly.
In any way I use Whatsapp regularly and it seems working fine with the default settings I had when installed.
karamba said:
Go to settings->apps->apps->WhatsApp(for example)->power usage details->app launch.
Change to manual and enable all. I think you can then switch it back to automatic.
Click to expand...
Click to collapse
This
royrosenfeld said:
These problems usually originate with power consumption settings and launch settings, if you let it run in the background and launch itself, it should work perfectly.
In any way I use Whatsapp regularly and it seems working fine with the default settings I had when installed.
Click to expand...
Click to collapse
And this
Most people that are having issues with notifications are totally unaware of the the aggressive battery saver on Huawei devices. You need to manually allow apps to run in the background and not be killed by the battery saver. Unfortunately the settings are but hidden and some time there are more than one option to were to do so.
Sent from my HUAWEI NXT-DL00 using Tapatalk
karamba said:
Go to settings->apps->apps->WhatsApp(for example)->power usage details->app launch.
Change to manual and enable all. I think you can then switch it back to automatic.
Click to expand...
Click to collapse
This works, thanks for the replies! :good:

This Notification problem after the update is a Pain!

I've tried everything but notifications are delayed or not received until I wake up the phone. Gmail is completely broken and I have to manually refresh it most times. WhatsApp is infrequent and Google Voice is broken too. But this seems to be happening more frequently on wifi.
Does anyone have any ideas on how to solve this?
same problem here....
flag
I'm also having this problem, which is a real pain.
Yup, whatsapp notifications don't stay on lockscreen.. show up then dissapear
The problem still persists so I sent an email to the Indian customer support since my model an Indian International one. Let's see what happens.
I'm in contact with vivo support on messenger, but after a couple of logs uploaded, they still have no clue of what's happening. I'll wait next update and if no improvement, i'll get a new phone.
Maybe you could help as well with some logs for them to check, search for VIVOGLOBAL on messenger
stylobic said:
I'm in contact with vivo support on messenger, but after a couple of logs uploaded, they still have no clue of what's happening. I'll wait next update and if no improvement, i'll get a new phone.
Maybe you could help as well with some logs for them to check, search for VIVOGLOBAL on messenger
Click to expand...
Click to collapse
I don't use messenger but it's pretty obvious what the problem is. It's right there in the Changelog "reduced system power consumption in the locked standby screen". In this case they've managed to somehow break both wifi and data access for whitelisted apps while the phone is locked. First thing they should do is check the functionality of the whitelist and apps locked in recent.
I think the reduced consumption was introduced to fix the high consumption from the previous FW.
I noticed too a bettery drain and high temperature of the phone, they fixed it after 1 week if I remember well.
stylobic said:
I think the reduced consumption was introduced to fix the high consumption from the previous FW.
I noticed too a bettery drain and high temperature of the phone, they fixed it after 1 week if I remember well.
Click to expand...
Click to collapse
Yes. The upgrade to Android 10 screwed up battery consumption but they've broken something else with this update.
stylobic said:
I think the reduced consumption was introduced to fix the high consumption from the previous FW.
I noticed too a battery drain and high temperature of the phone, they fixed it after 1 week if I remember well.
Click to expand...
Click to collapse
Yup, had the same problem...now it doesnt heat up as much but still have the notification problem on WhatsApp and messenger, which is a pain in the ass....
Anyone found any additional config that corrects this?
Hello all, any update from Vivo support on notifications issue? Or any temporary fix to avoid this
I received an update to version 8.10.5 yesterday. Whatsapp notifications came today without delay during work. Battery consumption was 25% after 10 hours
siegie65 said:
I received an update to version 8.10.5 yesterday. Whatsapp notifications came today without delay during work. Battery consumption was 25% after 10 hours
Click to expand...
Click to collapse
Where do I get version 8.10.5? I am on PD1805F_EX_A_8.10.1. Cannot receive 8.10.5 OTA update, cannot find the latest rom in vivo support page.
chanlokhung said:
Where do I get version 8.10.5? I am on PD1805F_EX_A_8.10.1. Cannot receive 8.10.5 OTA update, cannot find the latest rom in vivo support page.
Click to expand...
Click to collapse
Even me I am also stuck with PD1805F_EX_A_8.10.1
Hello i have the Chinese version PD1805_A you have the International i think there is no update this Time
sumitschirayil said:
Even me I am also stuck with PD1805F_EX_A_8.10.1
Click to expand...
Click to collapse
Do you know any workaround or ways for downgrading?
One of the possible workaround is to
download push notification fixer app, set the interval to be one minute, then add notification fixer app to whistlist, autostart, high battery consumption.
By doing that, I am able to at least get some notification within 15 minutes (although not instantly, but better than it was).
I was not aware of update interval. I would appreciate if you could share the experience on when to receive the next update.
---------- Post added at 11:20 PM ---------- Previous post was at 11:13 PM ----------
siegie65 said:
Hello i have the Chinese version PD1805_A you have the International i think there is no update this Time
Click to expand...
Click to collapse
Thanks for your reply It'd be great if you could share how you install Gapps for the Chinese version. I'd go for the Chinese version for faster update and maintenance update.
After reset working fine for me....sometime lag is there but can be useable
vijikali007 said:
After reset working fine for me....sometime lag is there but can be useable
Click to expand...
Click to collapse
Thanks for the comment, I would appreciate if you could provide the following before I consider resetting my phone.
Are you on PD1805F_EX_A_8.10.1 and experienced notification before?
Does "sometime lag" means the application not running smoothly or notification lag?
chanlokhung said:
Thanks for the comment, I would appreciate if you could provide the following before I consider resetting my phone.
Are you on PD1805F_EX_A_8.10.1 and experienced notification before?
Does "sometime lag" means the application not running smoothly or notification lag?
Click to expand...
Click to collapse
Yes I am on same version and lag means yes as you said some time notification will be delayed....not like no notification
And all applications are running very smooth I don't have any issue on that

Am I the only one with notifications issues?

Since I've had my phone, some notifications just don't come through no matter what I do. WhatsApp will not work unless I wake up my screen and my calender reminders never work unless I happen to be on my phone.
All permissions granted, battery optimization turned off, auto start enabled and no restrictions on these apps. Quite annoying.
Does anyone know how to sort this?
LOL this has to be the funniest post I've ever seen here. Like 25% of posts and comments on mi 10 ultra forums are about notification issues bud. Did you even attempt to search?
Biggenz said:
Since I've had my phone, some notifications just don't come through no matter what I do. WhatsApp will not work unless I wake up my screen and my calender reminders never work unless I happen to be on my phone.
All permissions granted, battery optimization turned off, auto start enabled and no restrictions on these apps. Quite annoying.
Does anyone know how to sort this?
Click to expand...
Click to collapse
Are you on stock Chinese by any chance? Switch to the EU ROM, this will resolve your issue easier than it is to explain every setting needed for some notifications to fully work. Took me ages but I did do it. Then I went EU, no issues, worked straight away.
Sathelp said:
Are you on stock Chinese by any chance? Switch to the EU ROM, this will resolve your issue easier than it is to explain every setting needed for some notifications to fully work. Took me ages but I did do it. Then I went EU, no issues, worked straight away.
Click to expand...
Click to collapse
I'm on the stock rom. Not planning on switching to the EU rom any time soon as I need Google Pay and my banking apps working.
Would you mind telling me how you got it working?
AerationCheese said:
LOL this has to be the funniest post I've ever seen here. Like 25% of posts and comments on mi 10 ultra forums are about notification issues bud. Did you even attempt to search?
Click to expand...
Click to collapse
No of course I didn't search. Who would do such a thing in the pursuit of trying to solve an annoying ongoing problem eh?
Have you gone in to the app settings and notification from their as in screenshot attached
Biggenz said:
All permissions granted, battery optimization turned off, auto start enabled and no restrictions on these apps. Quite annoying.
Does anyone know how to sort this?
Click to expand...
Click to collapse
Please check it against my settings. That is how I set it
batareikin51 said:
Please check it against my settings. That is how I set it
Click to expand...
Click to collapse
Thanks, I've done this and still notifications only come through when I wake the screen up.
Definitely try the EU ROM. It has its own problems but it's better than the stock.
Yeah I get this all the time. Its so frustrating. This bug has a mind of its own and seems to choose when it likes to stop notifications working
Biggenz said:
Thanks, I've done this and still notifications only come through when I wake the screen up.
Click to expand...
Click to collapse
Genuinely curious what are the apps you are not getting notifications from?
batareikin51 said:
Genuinely curious what are the apps you are not getting notifications from?
Click to expand...
Click to collapse
Calendar and WhatsApp are the main ones.
Biggenz said:
Calendar and WhatsApp are the main ones.
Click to expand...
Click to collapse
It is very strange, because WhatsApp is one of the apps whose notifications seems to be reliable.
Gmail is one that I am not 100% sure about. But I feel it is somehow related to the way gmail handle its notification, since I experience similar behaviour on other phones.
Teams and Outlook are 100% notifications rate for me.
Possibly I have set something else in MIUI settings, I have to check everything.

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