Nexus 5 wont turn on, bootloops when charged/plugged in - Nexus 5 Q&A, Help & Troubleshooting

Whenever i use the power button, it wont turn on. When i plug it in, its bootlooping on the google logo(which means this might be a power button issue)
Does anyone else have a solution?
Ive tried:
1. Smacking on a table
2. Disassembling, cleaning the mother board switch
3. Adding paper to the rubber power button
4. Constantly pressing the power button
5. Applying pressure and pressing the back part of the switch inside the motherboard and pulling
6. Magnet things
Anyone else got another solution? and i wonder, how do i get the files i have with this phone, i really have important files that i havent backed up yet. I havent turned on usb debugging on the phone

Once it shows the logo , keep tapping on the power button in a rate of one press/second until it continues booting completely and switch on.

Sami Daouk said:
Once it shows the logo , keep tapping on the power button in a rate of one press/second until it continues booting completely and switch on.
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Click to collapse
Im trying this, will be going out to 24hours doing this without luck.
If anyone knows how to get the files outta this that would be better too

Related

galaxy s3 power button dead?

hi
is it possible for the galaxy s3 powre button to stop working? i used a aftermarket battery not sure if it play any part in the dead power button. but want to tell you that too. the power button seem dead to me or something is wrong with it, i take out the battery and put it back and the phone vibrate and a quick flash of the word "samsung" and stay fully dead. it turn on by itself when i insert the battery without pressing the power button. i can do that many times and sometime the phone work and it get to the home screen and all buttons work except for the power button. no matter how hard i press it it wont turn off the screen or anything. anytime i got lucky and it boot to home screen, i plugged in the charger so that way everytime the screen shut off i can turn it back on by unplugging the charger, and that turn it back on... otherwise i cannot turn it back on with the power button...
anyone solved a problem like this power button issue? what could be wrong? i know the phone is not dead ,, so could the powwer button issue trigger multiple issues for the phone?
tainle said:
hi
is it possible for the galaxy s3 powre button to stop working? i used a aftermarket battery not sure if it play any part in the dead power button. but want to tell you that too. the power button seem dead to me or something is wrong with it, i take out the battery and put it back and the phone vibrate and a quick flash of the word "samsung" and stay fully dead. it turn on by itself when i insert the battery without pressing the power button. i can do that many times and sometime the phone work and it get to the home screen and all buttons work except for the power button. no matter how hard i press it it wont turn off the screen or anything. anytime i got lucky and it boot to home screen, i plugged in the charger so that way everytime the screen shut off i can turn it back on by unplugging the charger, and that turn it back on... otherwise i cannot turn it back on with the power button...
anyone solved a problem like this power button issue? what could be wrong? i know the phone is not dead ,, so could the powwer button issue trigger multiple issues for the phone?
Click to expand...
Click to collapse
Seems like I just got this exact same problem! dunno what the deal is. Weird.
tainle said:
hi
is it possible for the galaxy s3 powre button to stop working? i used a aftermarket battery not sure if it play any part in the dead power button. but want to tell you that too. the power button seem dead to me or something is wrong with it, i take out the battery and put it back and the phone vibrate and a quick flash of the word "samsung" and stay fully dead. it turn on by itself when i insert the battery without pressing the power button. i can do that many times and sometime the phone work and it get to the home screen and all buttons work except for the power button. no matter how hard i press it it wont turn off the screen or anything. anytime i got lucky and it boot to home screen, i plugged in the charger so that way everytime the screen shut off i can turn it back on by unplugging the charger, and that turn it back on... otherwise i cannot turn it back on with the power button...
anyone solved a problem like this power button issue? what could be wrong? i know the phone is not dead ,, so could the powwer button issue trigger multiple issues for the phone?
Click to expand...
Click to collapse
i got the phone to work by using app to auto detect sensor and turn on the phone for now
antiseen said:
Seems like I just got this exact same problem! dunno what the deal is. Weird.
Click to expand...
Click to collapse
if you can get it to turn on u can use a app to wake it up by sensor.
Could be related to the 3rd party battery but hard to tell without checking out the internals to see if anything on the PBA got fried.
If you're able to get it to turn on with an app and not able to unlock the screen without use of the charger it may just be somethin to do with your power button itself.
Did anything happen around the time of the issue starting? (New apps, physical or liquid damage, software updates, etc)
Have you tried a known working OEM battery?
Sent from CM 10.2 optimized sph-l710

[Q] [Q} Broken Power Button, Phone won't go into Recovery or Download Mode

The power button on my phone recently has stopped working. I need to get it warrantied, but I am running CM 10.2. I need to Odin back to stock, but I can not get into Download Mode or the recovery. When I go into Download mode, the initial screen pops up, the one where you choose to hit up to continue, or down to reboot normally. After I hit up, the screen goes black and nothing happens.
I really need to get back to stock, as Bestbuy are being dicks, and demanding I do a factory reset before they send my phone in.
Anything? I still need help on this.
Pompsy said:
Anything? I still need help on this.
Click to expand...
Click to collapse
This has been covered at least 10 times in the past few months we need a sticky. Take your battery out hold your phone so the power button is facing a table or floor and slam that side a few times it should work again (Temporary). You might need to hit it on the surface really hard 10-20 times before it works. Just not to hard or else you might crack the screen. I used a mouse pad to soften the impact. This trick no longer works for me so I ripped the button off. After about a month of doing this I needed to use things that would only hit the button to make it work. About a month after that nothing worked so I just took it off the motherboard and now boot from a off state by plugging into the wall and enter odin mode deny the prompt and it kicks me into a workable state.
ThePagel said:
This has been covered at least 10 times in the past few months we need a sticky. Take your battery out hold your phone so the power button is facing a table or floor and slam that side a few times it should work again (Temporary). You might need to hit it on the surface really hard 10-20 times before it works. Just not to hard or else you might crack the screen. I used a mouse pad to soften the impact. This trick no longer works for me so I ripped the button off. After about a month of doing this I needed to use things that would only hit the button to make it work. About a month after that nothing worked so I just took it off the motherboard and now boot from a off state by plugging into the wall and enter odin mode deny the prompt and it kicks me into a workable state.
Click to expand...
Click to collapse
I can get into the system just fine. When I go into the recovery or download mode, it doesn't stay in that mode. I tried the banging thing, and it made my power button go from intermittently working, to not working at all.
keep doing it until it works. The button is sticking that is why it reboots/stopped working.
Pompsy said:
I can get into the system just fine. When I go into the recovery or download mode, it doesn't stay in that mode. I tried the banging thing, and it made my power button go from intermittently working, to not working at all.
Click to expand...
Click to collapse
It sounds like your power button is physically broken, and it is activating intermittently, which is stopping the phone from entering download mode. My only experience with this problem is my own phone but ultimately mine got so bad that I had to rip the button off the motherboard, as ThePagel did. Your symptoms sound the same as mine.
You can try this procedure to get into recovery, which works for me without a power button. You will probably have the same problem you are having now with the phone rebooting on its own before you actually get into recovery, because the power button is activating.
1. Take the battery out of the phone and unplug it from USB power.
2. Plug in USB power.
3. While holding down the volume-down button and the Home button, insert the battery (this is a little tricky).
4. The phone should start and warn you that you are entering Download mode. If you want to use Odin to return to stock, do that now.
5. If you want to get into Recovery instead, press Volume Down to reboot and then *immediately* push and hold Volume Up and Home simultaneously. The phone should reboot into recovery. Mine does.
If that doesn't work, and you can't get a new phone without returning it to stock, then prying the power button off the phone's motherboard may be your only solution.

[HELP] Unrooted Nexus 5 randomly shut off, now frozen on Google logo at startup

I didn't drop it or get it wet or anything, it was just sitting on my desk and it randomly shut off. I've tried shutting it off and on again but it just comes back to the google screen where it sits frozen for about 30ish+ minutes before it shuts off, I can't turn it off otherwise, if I try turning it off it just turns itself back on so I can't shut it off. Is there anything I can do to save my data (or even better, fix my phone) or am I screwed? I also don't have USB Debugging turned on so I can't get stuff back that way either. My phone is not rooted and running stock android 5.1.? (Don't remember my exact version but I think I've missed the last 2 minor updates)
AWantula said:
I didn't drop it or get it wet or anything, it was just sitting on my desk and it randomly shut off. I've tried shutting it off and on again but it just comes back to the google screen where it sits frozen for about 30ish+ minutes before it shuts off, I can't turn it off otherwise, if I try turning it off it just turns itself back on so I can't shut it off. Is there anything I can do to save my data (or even better, fix my phone) or am I screwed? I also don't have USB Debugging turned on so I can't get stuff back that way either. My phone is not rooted and running stock android 5.1.? (Don't remember my exact version but I think I've missed the last 2 minor updates)
Click to expand...
Click to collapse
Sounds like your power button failed, like mine
markdapimp said:
Sounds like your power button failed, like mine
Click to expand...
Click to collapse
I has an issue with it a few months ago with the power button but it was stuck in a constant bootloop (I later found out that the power button was physically stuck, and a few hard flicks fixed it) , now it's just frozen on the google logo for 30-40ish minutes and then it shuts off by itself. Could that still be an issue with the power button?
AWantula said:
I has an issue with it a few months ago with the power button but it was stuck in a constant bootloop (I later found out that the power button was physically stuck, and a few hard flicks fixed it) , now it's just frozen on the google logo for 30-40ish minutes and then it shuts off by itself. Could that still be an issue with the power button?
Click to expand...
Click to collapse
Yeah, my LG warranty expired so I found a seller on eBay doing it for 25$ (replacing the switch inside)
markdapimp said:
Yeah, my LG warranty expired so I found a seller on eBay doing it for 25$ (replacing the switch inside)
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Click to collapse
I'm kinda confused on how this is the power button. On a working Nexus 5, if you hold the power button down the phone just continually resets, now it freezes on bootup and doesn't shut off for a really long time. Then after it shuts off, you have to manually turn it back on (then it just freezes again). I feel like this is could be a software issue but I might be wrong.
I've seen posts saying to reset the cache partition. Will that wipe the data on my phone?
I went into recovery mode (Does this mean the power button is fine, since I could successfully navigate the boot menu) and tried to format the cache and it says it was wiping /cache for about 20 minutes then it shut off and the notification light started blinking red and the phone wouldn't turn on at all when I held the power button. I assumed this meant the battery died during the cache wipe (Is that what the red light means, if so is that bad?) so I plugged the phone in. After about 30 seconds I could turn it on again, but it just holds at the google screen again. I'm really starting to freak out as I have some unbacked up data. Even if I can't fix the phone, is there any way I could save the data? I have a locked bootloader and USB debugging is turned off (Yes, I'm an idiot).
It does sound like a faulty power button. Since it's very cheap to fix, I would first find a local lab to change the button. At least rule out that..
If you can't fix the phone, you cannot get the data.
Also, be carful with bootloader and adb, so you don"t accidentaly erase your data.
eross said:
It does sound like a faulty power button. Since it's very cheap to fix, I would first find a local lab to change the button. At least rule out that..
If you can't fix the phone, you cannot get the data.
Also, be carful with bootloader and adb, so you don"t accidentaly erase your data.
Click to expand...
Click to collapse
The nearest phone-repair shop is like 45 minutes to an hour away from me so I want to be sure this is it. How exactly would a faulty power button cause this to happen? The phone isn't acting like the power button is permanently held down or not held down at all and I was able to get through the boot menu to the clear cache partition menu which requires use of the power button (And has the shut-off and blinking red light interrupting the cache clear made things worse), all that seems to be happening is the phone freezes during boot-up.
AWantula said:
The nearest phone-repair shop is like 45 minutes to an hour away from me so I want to be sure this is it. How exactly would a faulty power button cause this to happen? The phone isn't acting like the power button is permanently held down or not held down at all and I was able to get through the boot menu to the clear cache partition menu which requires use of the power button (And has the shut-off and blinking red light interrupting the cache clear made things worse), all that seems to be happening is the phone freezes during boot-up.
Click to expand...
Click to collapse
This sentence points all fingers at the power button
"I've tried shutting it off and on again but it just comes back to the google screen where it sits frozen for about 30ish+ minutes before it shuts off, I can't turn it off otherwise, if I try turning it off it just turns itself back on so I can't shut it off"
If you turn it off and it comes back on. it's the power button
Some symptoms of a faulty power button
If your LG Nexus 5 keeps rebooting for no reason to the Google Logo only
you cannot lock the screen
screen locks on its own
phone turns off for no reason during regular use
Lock/power Button is VERY sensitive to touch
AWantula said:
The nearest phone-repair shop is like 45 minutes to an hour away from me so I want to be sure this is it. How exactly would a faulty power button cause this to happen? The phone isn't acting like the power button is permanently held down or not held down at all and I was able to get through the boot menu to the clear cache partition menu which requires use of the power button (And has the shut-off and blinking red light interrupting the cache clear made things worse), all that seems to be happening is the phone freezes during boot-up.
Click to expand...
Click to collapse
The power button is not dead, it's faulty, and behaves erratically. Sometimes it works, sometimes it does not. It's an educated guess. If you put in a lab, and it's not the power button, perhaps they will know what else could be wrong. It's your call.
Just got back from the repair shop, it's not the power button, it's some unknown software issue. They can't fix it. Anyone have any ideas?
This is very odd. I am not aware of any software issue that can prevent a physical shutdown of a phone. Was this a reputable lab?
eross said:
This is very odd. I am not aware of any software issue that can prevent a physical shutdown of a phone. Was this a reputable lab?
Click to expand...
Click to collapse
The phone shut itself off after a period of time, but holding the power button just restarts it. They replaced the power button just to be sure and it didn't fix it.
When you connect the phone to a PC does it show up? Can you copy your data? If not, I don't think you can save the data.
One more thought: If you put the phone in bootloader state, does it still shut down or restart by itself?
I just talked to the phone repair people and they said they just found out it's not software, a circuit in the motherboard got fried and they only way they could fix the phone would be to swap out the motherboard.
That is a 200$ reapair. Before you do that or give up on your phone try my guide here http://forum.xda-developers.com/google-nexus-5/help/nexus-5-stuck-boot-loop-lollipop-t3098632
I had a different problem but was also told by the local LG lab that it was the motherboard. It wasn't,
If my guide does not help, it probably is a hardware issue. See if the lab has an insurance deal. Over here they suggested to sell me a one year insurance for 150$ , and change the motherboard. That would have saved me 50$....

Nexus 5 - Hardbrick ?

Hey guys,
I need some urgent help.
My Nexus 5 device is not booting. It stucks at the bootlogo then powers off and restarts again.
Normally it wouldnt be hard to fix such an issue but the problem is :
I can't boot into bootloader (bootloader appears for 1 second then phone powers off)
I can't boot into Recovery mode (Recoverymode appears for a second then phone powers off)
I can't get my phone into fastboot mode, - it appears for a few seconds durign the bootloop as an "unknown device", but I am not able to flash a new bootloader/factoryimage.
I tried like every possible option what I can do, but nothign worked for me.
What else can I try since I can' get my phone into fastbootmode?
Bootloader is unlocked
Secureboot is enabled
(from what i can see in these 2 seconds where the bootlaoder pop's up)
Is there a way to recover my nexus5?
Symptoms of broken starter button
Posté depuis Nexus 5 / Miui7 by Miui-France
Remove the motherboard and clean around the power button. When you have cleaned around the power button, quickly press and release the power button using more pressure than normal a few times, try to boot again.
Thanks for the tips!
I never thought that a broken Button could cause this issue.
I will check it as soon as I am home.
But how am I supposed to clean the motherboard, and I don't understand how cleaning the button from the outside
of the case should help to solve this problem.
Can you guys explain it a bit more detailed please? ^^
Are there good and very detailed tutorials for this?
And yes, you ideas definitely make sense because some days earlier when the Nexus5 was still
booting fine, I remember that I sometimes had the issue when I turned of the display with the power button
it instantly turned on again and I had to turn it off like 3-5 times until it really was off (standby).
To clean around the power button, you'll have to disassemble the phone which is not hard to do it you take your time and use the right tools.
https://www.ifixit.com/Teardown/Nexus+5+Teardown/19016
I noticed that the issue really was the powerbutton, - however the button was broken and
not repairable by cleaning. To repair the phone I would have to purchase a new motherboard.
In the end I decieded to purchase another phone, just saying that if someone will have the same issue in the future
try to clean first, if that wont help the powerbutton is most likely broken, and this results in a new motherboard-purchase because
the button is not repaireable by hand
The power is replaceable if the damage is confined to the power button itself.

Recover data from dead/faulty Nexus 5 (power button loop)

Hi
My Nexus 5 has entered into (what I believe to be) a hardware bootloop due to a faulty power button switch. I will look into getting it fixed locally but am currently wondering if there's a way to get the phone on (disabling the power button in some way?) in order that I can recover data from the built in storage.
I realise this is unlikely as it would involve some kind of invasive hardware trick.
On the basis that my phone may never turn back on, is there any way to extract data from the built in storage at all?
try smacking it into table below the power button. Seriously If it wont help, just pop off the back cover and using a knife or something "brake" the button, and insert the usb cable while holding volume down button,. then send "fastboot reboot" command. You are going to fix the button anyway, so breaking it wont matter
I had same problem. I took phone apart and soaked button side in pure alcohol. And then some tapping and pushing the button and it started to work.
The power button getting stuck has happened a few times to me. I literally just find a wood table and give a few stiff taps to the top corner of the phone (power button facing down). Always does the trick for me.
gauthier81 said:
The power button getting stuck has happened a few times to me. I literally just find a wood table and give a few stiff taps to the top corner of the phone (power button facing down). Always does the trick for me.
Click to expand...
Click to collapse
Thanks, but I've had no luck with this 'solution'. I have tried tactically hitting my device but no luck. Have also smacked it down out of anger and no luck either.
I think there are two distinct power button failures. One where the button still works but sticks and can be unstuck (I had this on my first Nexus 5 and it was replaced by Google out of warranty) and another where the power button module fails and becomes 'always on' needing replaced.

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