Reception not recovering issues - Google Pixel Questions & Answers

Hi all
I recently upgraded from the Galaxy S5 to a Pixel. Something I'm noticing is that the phone is not recovering very well from reception dropouts.
While commuting on the train the reception drops in and out while going through tunnels etc. The S5 would obtain reception again pretty much instantly however I find that the Pixel is taking up to 3-5 minutes to get reception again. I find that a restart of the phone will sort the issue out. Putting the phone in and out of flight mode doesnt seem to help.
The phone is running Android 7.1. Has anyone experienced this issue or know how I can go about fixing it?
Cheers

I'm on T-Mobile. I went through 3 edge 7s and one Note 7. I had the same issue as you and sometimes they wouldn't re acquire signal till I restarted the phones. What do they all have in common with the Pixel ? The snapdragon 820/821chipset and modem !
The latest Nougat beta update for the 7 edge seems to have fixed the issue though and now it re acquires signal fast.
Sent from my SM-G935T using XDA-Developers mobile app

I recently upgraded the device to 7.1.1 which seems to have made a positive impact in alleviating the issue. The Pixel is now recovering much better from reception dropouts while on the train!

Related

Bad network signal / reception?

I was wondering how everyones experience with network signal is on their S6.
I upgraded from an S4 i9505 to the S6 SM-G920F and I notice that the signal to my network is about -5dBm worse on average. It means the phone isn't as good at keeping signal in a low signal area, and it drops from 4G to 3G much more often that the S4 in the same place.
Maybe my antenna is bad or does anyone else experience this?
Also, don't use the signal bars as a judge of your signal. Samsung has changed them, for example they now show 2 bars 4G when my S4 shows 1 bar. Both phones could have -105dBm and the S6 will show 2 bars but S4 1 bar. It makes it look as if the S6 signal is the same or better when in fact the true signal is worse on the S6.
If you want to see your true dBm signal on the S6, go to the dialer and type *#0011# and choose STACK 1. Your signal is the RSRP.
Screenshots attached of S4 and S6, you can see S6 shows 2 bars with -109dBm and S4 shows 1 bar with -106dBm. S4 has a better signal, so don't believe the bars.
Well, i have a couple of flagship cell phone, including 2 motorolas ( Turbo and X 2nd gen) , i thing it might have differences from region to region , but from my experience , Samsung and LG was the ones with bad reception from past experience, S3 , S4 and S5 they were always with a bar or two lower than other phones, and when motorola has only one bar , sammy was with no signal at all ,long time already .
Well, motorola are the best in signal strength for me, follow by HTC. This time sammy has improved, i guess it's the in-house chips or something. Still no Motorola tough .
I guess we notice those things because we live or work in a region that has weak signal so a little bit more or less makes huge difference.
Here is my screen shot right now. The signal bar seems to be accurate with the signal db.
Thanks for the screenshot Galinha1. That's interesting that you find Samsung has improved this time around. I notice that your screenshot has "Ant RSRP Diff" at a minus number (-26) but I've never seen mine in a minus, you can see mine is at 14. I don't know what Ant RSRP Diff means though, any ideas?
If you find that the S6 signal is better than the S4, maybe I have a faulty device?
mupet0000 said:
I upgraded from an S4 i9505 to the S6 SM-G920F and I notice that the signal to my network is about -5dBm worse on average. It means the phone isn't as good at keeping signal in a low signal area, and it drops from 4G to 3G much more often that the S4 in the same place.
Click to expand...
Click to collapse
I have the exactly same experience. The S6 is more agressive drops to 3G. I'm coming from an HTC One M which in my everyday, according to OpenSignal, has 70-80% 4G connection 24/7, the rest 3G.
My S6 has around 30% 4G, 40% 3G and 30% Edge . Because of the great camera in the S6 I have decided to stick with it for now. Sadly. The great 4G signal in my area actually made me stay on 4G all day on the M8 and disregard wifi usage. On the S6 I've falled back to wifi which on my connection is a lot worse than 4G.
I'm really hoping for this issue to be in the Modem/radio firmware and not in the psycially device.
http://forum.xda-developers.com/galaxy-s6/help/lte-signal-indicator-issues-t3083001
mupet0000 said:
Thanks for the screenshot Galinha1. That's interesting that you find Samsung has improved this time around. I notice that your screenshot has "Ant RSRP Diff" at a minus number (-26) but I've never seen mine in a minus, you can see mine is at 14. I don't know what Ant RSRP Diff means though, any ideas?
If you find that the S6 signal is better than the S4, maybe I have a faulty device?
Click to expand...
Click to collapse
Well, i don't know for sure if it's better than S5, it's been around 7 to 8 months i last used my S5 . But i remember that it was a really bad device for signal and call quality. Looks like it's better or is the placebo effect from a shiny new toy . About yours been faulty , well, before last week i would say no for sure, i would assume a firmware or modem software issue, not hardware, but i bought my S6e 2 weeks ago, and i had a lot of drop calls, random reboots , freezes ,and people complaining that they call me and the phone rings once or twice and hung up , and in my end i never saw that attempt of calling, so i tried a new firmware, updated, downgraded it.. still having issues. So i went to my carrier and they didn't even let me finish my complains and handed me a new device. I went back home , thinking that couldn't be hardware issue and this new one would have the same problems. But now it works as it supposed to do . So i guess they might have a lot of faulty devices and software issues for those initial batches . Although i still have some drop calls, and 3g or 4g drops , is not that noticeable like it was before.
I have no idead what ANt RSRP Diff means.
I hope you solve your problem, anything i can help you let me know.
better than my old nexus 6 and m7. plus it holds onto lte much longer
I also have issues with cell reception. I'm on att, and although in areas where signal is strong there are no issues, I have serious issues maintaining a cellular connection when the signal is mediocre. I'm at my wits end with this. The phone seems to run fine, no issues besides the fact that I don't get signal in many areas that my old Nokia lumina 930 had no issue getting reception. Also, ive compared with a few friends iphone 6's and they have signal while my s6 will have nothing. I will be bringing the phone in tomorrow, but if anyone has any other suggestions to fix this besides factory reset, which I've already done, I'd appreciate the help.
I also had problems with cell reception. (no signal, drop calls)
As suggested on several forums I changed the network mode in settings to WCDMA/GSM and this seems to solve the reception problems. This way I am not be able to use 4G but at least I can make calls now XD
hnos said:
I also had problems with cell reception. (no signal, drop calls)
As suggested on several forums I changed the network mode in settings to WCDMA/GSM and this seems to solve the reception problems. This way I am not be able to use 4G but at least I can make calls now XD
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Click to collapse
Well looks like it's many more of us than I thought... I am on EE and reception is a joke ( joke anyway on EE) but with S6 reception is much weaker than on any previous phones I've had. What firmware r u running
misiokicio said:
Well looks like it's many more of us than I thought... I am on EE and reception is a joke ( joke anyway on EE) but with S6 reception is much weaker than on any previous phones I've had. What firmware r u running
Click to expand...
Click to collapse
I am on stock 5.1.1 G925FXXU2BOFJ
I believe the version is the same for the G920F
Just came back to Verizon after being with T-Mobile for a year. Signal is pretty much the same at the house as I has always been.
click for larger image
Around town it is normally pretty good. At work, it is much better than T-Mobile ever was.
S4 has better 4G signal then S6
This seems to be a problem world wide. Looks like Galaxy S6 is having issues with 4G. I compared it with my old S4 and it's way worse.
Here are the results.
S4- 4G inside the house signal: -109dBm 31asu
S4 - 4G outside the house signal: -102dBm 35asu
S6 - 4G inside the house signal: NO SIGNAL
S6 - 4G outside the house signal: -113dBm 0asu
On my S4 I'm getting a better signal inside the house than what I get on the S6 outside the house.
Does anyone know the reason for this and is there a fix?
4G is calculated differently than a 3G signal
4G: (113 is good, 140 is bad)

having problem with reception in my house since upgraded from S4 to S6 EDGE

i get reception problems in my house
never had those
it started the second i changed from s4 to s6
i dont know what to do
the only thing i can think of trying is to download my provider's stock rom for this device and pull the modem from there
the only one i could find is file named CEL-G925FXXU1AOD4
its 5.0.1 though and my device has the updated 5.1.1' would this modem work ?
Hello,
Return your Galaxy S6, it's useless if you want a signal. I also have the same problem coming from the Galaxy S4, I sent the S6 for repair twice and the signal is still poor. Samsung have made a horrible mistake with the antenna on the S6. it's the worst signal of any phone I've ever seen. And don't worry about 5.1.1, I have it on my G920F and the signal is still poor.
Change mobile providers. My signal is generally full on my S6 indoors and outdoors. In the basement at work right now I have Full bars, -95dbm, 10asu. No different than on S4 or HTC One M9.
How is changing mobile provider going to help an issue caused by the phone? We both notice worse signal with our S6s compared to other phones, on the same network. So Samsung probably has a huge batch with useless antennas.

Should I upgrade to an S6?

Hello!
I have an S5 (Verizon) with a custom ROM. Great phone and I'm very pleased with it. However, with the Note 5 announcement around the corner, I've started feeling that upgrade itch.
However, I'm seeing that battery life is dismal on the S6 unless you're able to get a non-OF1 (I think that's the one) phone so that you can change out the rom.
My uses are: Camera, Internet, texting and... yeah. That's about it. Reading articles and RSS feeds and browsing the Internet for various things. I don't often make or receive phone calls but I do occasionally. And I very, very rarely play games on it.
Should I just stick with my S5 until the S7 or whatever comes out? Or, should I just go for an upgrade? With the minimal amount of calling I do, should I go for the Note 5 when it comes out so I have a larger screen or should the S6 work as well?
Thank you for any advice!
Today was my first day using my new S6. I got the 128gb via the Verizon website and it came with OC3 on it, so it still can be rooted (haven't done it yet tho). The battery does drain, yes, but I have a new Mophie case and with that it EASILY got me thru the day today and I use my phone constantly for work, outside in the sun with full brightness on and I also tether to my laptop. The phone really does FLY though.....little to zero lag when opening/using/installing/uninstalling/switching between apps, etc. Very very fast. Camera launch and capture quite quick also.
My biggest complaint so far is the cell reception. :crying: I am getting weaker LTE reception in places that I am DEFINITE have had historically great 4G LTE reception. My rooted S3's reception was MUCH better than this. If I can find a fix for this poor reception than I am most likely going to keep it. If not, I may swap for a G4.

Galaxy A8 2018...twas a great phone... but now the LTE radios are cooked... they aren't working at all.

has anyone heard of this? I'm not sure why this is or if there is even a fix.
throwing a compat sim card in and I get failed connects, to which it goes down to "UMTS/HSPA/4G" and weaker speeds. if I turn off the "auto LTE" connect it works just fine.
I've noticed this for awhile but finally became aware of it now. my phone is rooted on Oreo but I like it this way- Oreo is awesome and the experience was smooth and battery has been great (replaced last year) and my only real issue until now as a "weaker then S7" camera that was serviceable during the day. what the hell happened? anything I can do? resetting the networks just doesn't do it.
8 Mpbs down 1 up for reference IN a city area where connection speeds are good.....pretty bad..passable but bad

Question Pixel 7 Pro losing cellular connection and unable to reconnect

I live in Boston metro area with abundant LTE/5G coverage, but drive through two nearly dead zones, each of them lasts just a few seconds. My previous phone would not stop YouTube playback going through those areas. My Pixel 7 Pro loses connection for ~5 minutes completely and then reconnects via EDGE even though strong 5G is available. I have to toggle the airplane mode for it to connect to the correct network.
I'm on Mint/T-Mobile and this has been happening every day. Is it a software bug or is my Pixel defective? Thanks for any ideas, I still have a week to decide if I should return it
I used to have this same exact issue with my pixel 6 pro and wouldn't be fixed no matter what I did. I traded it in for my p7p and haven't had that issue since. You should replace it while you can and hopefully it won't happen again
I have the same problem. Whenever there's a slight interruption of service the Pixel can't reconnect for minutes. I have to enable and disable airplane mode a couple times.
Bonus, if I just leave it it disconnects from the network randomly. I miss A LOT of calls. And people tell me that the calls take a long time to connect either way.
I'll be returning it if it doesn't get an update in a week or so.
domi_niku said:
I live in Boston metro area with abundant LTE/5G coverage, but drive through two nearly dead zones, each of them lasts just a few seconds. My previous phone would not stop YouTube playback going through those areas. My Pixel 7 Pro loses connection for ~5 minutes completely and then reconnects via EDGE even though strong 5G is available. I have to toggle the airplane mode for it to connect to the correct network.
I'm on Mint/T-Mobile and this has been happening every day. Is it a software bug or is my Pixel defective? Thanks for any ideas, I still have a week to decide if I should return it
Click to expand...
Click to collapse
I don't know if this will help, but...
I believe EDGE uses 2G. Maybe turn off "Allow 2G" in Settings>Network & internet>Sims>Allow 2G. Hopefully this will stop it from connecting to EDGE and instead connect back to your strong 5G or LTE.
Thanks, I'll give it a shot.
It still takes a long time before it connects to the 2G network and all I see is an exclamation mark next to zero bars.
If you have taken the .031 update, which fixed that issue for me, then it's possible you may have a defective unit. I have had zero issues with signal handoff and I'm even taxing the modem even more by running dual SIM in DSDS mode. I have been incredibly happy with this device's reception. I would even say it's been better than my OnePlus 9 with the X60 modem as 5G standby drained my battery super fast, about 1.6%/hr in a high signal area, compared to half that on my 7 Pro with dual SIM active.
The system is up to date. Not sure what else I can do. I'm not interested in installing unstable nightly updates.
EtherealRemnant said:
If you have taken the .031 update, which fixed that issue for me, then it's possible you may have a defective unit. I have had zero issues with signal handoff and I'm even taxing the modem even more by running dual SIM in DSDS mode. I have been incredibly happy with this device's reception. I would even say it's been better than my OnePlus 9 with the X60 modem as 5G standby drained my battery super fast, about 1.6%/hr in a high signal area, compared to half that on my 7 Pro with dual SIM active.
Click to expand...
Click to collapse
What's this update you're talking about?
z3nith66 said:
What's this update you're talking about?
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Click to collapse
I got my phone on release day and there was an update waiting to go to TD1A.220804.031. Until I took that update I was seeing that ! every 10 minutes or so. It was pretty bad. Haven't seen it since unless I'm switching my SIMs around.
EtherealRemnant said:
I got my phone on release day and there was an update waiting to go to TD1A.220804.031. Until I took that update I was seeing that ! every 10 minutes or so. It was pretty bad. Haven't seen it since unless I'm switching my SIMs around.
Click to expand...
Click to collapse
Oh I'm on the beta as Android Auto wouldn't work on that one. It got better after I reset Carrier Services but it still has issues.
I'm losing calls, they just don't connect, even on 4G LTE with full bars. A friend has the same thing. These things are not ok.
z3nith66 said:
Oh I'm on the beta as Android Auto wouldn't work on that one. It got better after I reset Carrier Services but it still has issues.
I'm losing calls, they just don't connect, even on 4G LTE with full bars. A friend has the same thing. These things are not ok.
Click to expand...
Click to collapse
I'm on the beta as well and still having no connectivity problems so I guess I should consider myself lucky. The worst I have is some outsized drain when I have a weak signal but it's still not terrible (about 2.2%/hr in my partner's basement).
EtherealRemnant said:
I got my phone on release day and there was an update waiting to go to TD1A.220804.031. Until I took that update I was seeing that ! every 10 minutes or so. It was pretty bad. Haven't seen it since unless I'm switching my SIMs around.
Click to expand...
Click to collapse
This issue happens to me from time to time too. Weird but mine shipped with .031 (picked up on 10/21 at best buy). But I guess it was worse before that.
Were you able to fix this? I have the same issue, the phone is just unusable. Such a shame as I really like the device...
I came from a OnePlus 8 Pro (what a great phone BTW), and found the Pixel 6 Pro had worse connectivity. The Pixel 7 Pro seems to have fixed all that and some bluetooth issues I was having with certain headsets on the Pixel 6 Pro.
One trick on any modern 5G phone -- if you are having issues -- the switching between 5G, 5G UC, and LTE can be disruptive. If this is constantly happening just switch it to LTE, chances are you'll get better reception and at the same or even faster speeds.
For example, a Six Flags a few weeks ago, 5G was constant problems while forcing LTE worked fine 100% of the time.
I've tried switching off 5g, switching off 2g, switched off adaptive connectivity...no results, still useless
zsguerreiro said:
I've tried switching off 5g, switching off 2g, switched off adaptive connectivity...no results, still useless
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Click to collapse
How about your APN settings? Have you tried a network reset? If none of those things helps you may have a defective phone! It can happen with any brand.
jaseman said:
How about your APN settings? Have you tried a network reset? If none of those things helps you may have a defective phone! It can happen with any brand.
Click to expand...
Click to collapse
Yes, tried resetting the APN as well, also swapped esim and sim to another phone and works flawlessly...it may be a defective unit but there are many users complaining so there has to be a lot of defective units...
zsguerreiro said:
Yes, tried resetting the APN as well, also swapped esim and sim to another phone and works flawlessly...it may be a defective unit but there are many users complaining so there has to be a lot of defective units...
Click to expand...
Click to collapse
Well, I am not using an esim with a psim. Only a psim here and running on Mint (T-Mobile) and I have zero issues. Either some setting, or conflicting network settings between the two sims...OR a defective phone is your issue. I would bet dimes-to-dollars that it is NOT the phone. YMMV
Hmm happy to see i am not alone...... I have already post on this forum for this same pb.
I am full 4G....i try to make a call, instantly when i push call button, lose connection....must wait and maybe 4G and more in EDGE.
When i am in 4G impossible to call or receive....
So i have a phone with impossible to call or receive.......
SO NICE ????
For me, i am sure is the last F/W (31) who suck.
Why ?
Because, my phone work, after upate (31) just after reboot must wait 7 min to have network...never before....
SO last week end, i will downgrade to first F/W (A2)
Problem is solved for me.
I have locked all automatic update in developper menu.
Sometimes i have notification for update, but i don't care..........
Incredible but work for me, i think you must try...i don't see another solution for this ****ing problem
I had use the official tool : https://flash.android.com/
Sounds like a work around, how do you downgrade?

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