[HELP] Randomly lost cellular calling ability, but still have data - Sprint Samsung Galaxy Note5

My phone was working 100% normally, it died and i let it charge. I was not having any issue sending or using cell data, but realized I could not make any calls... or receive them. I have factory reset, flashed a new modem.... I have NO IDEA how to fix the issue or what caused it.
Any tips or suggestions or remedies would be AMAZING because I dont have the ability to call or get calls as of now.

Ls1ssz28 said:
My phone was working 100% normally, it died and i let it charge. I was not having any issue sending or using cell data, but realized I could not make any calls... or receive them. I have factory reset, flashed a new modem.... I have NO IDEA how to fix the issue or what caused it.
Any tips or suggestions or remedies would be AMAZING because I dont have the ability to call or get calls as of now.
Click to expand...
Click to collapse
Are you still on sprint or is thisndevice unlocked for another carrier?

Related

[Q] Crazy situation, if anyone want to take a stab at this?

I did an ODIN flashed Gummy_GBE1.9RC1 Rom and then did a CWR flash of the MinimalGummyGBv2.0 theme over. When I went to My Verizon to switch over from my Incredible 2 to my Charge but only the SIM card registered. So now I can access 4G and get online but I can't make phone calls or send SMS/MMS over 1X or 3G.
I called Verizon they said play the waiting game. I've waited for 24 hours, activated my Incredibe again (successfully) then tried the Charge again, multiple times, (different SIMs) with no prevail, still only recieving 4G.
I just flashed the EP1W modem, and got the same results as before...
VZW then suggested a wipe... Took so long to get it the way I wanted it. lol
Just wondering if anyone else has had this happen or heard about it before?
mozes316 said:
I did an ODIN flashed Gummy_GBE1.9RC1 Rom and then did a CWR flash of the MinimalGummyGBv2.0 theme over. When I went to My Verizon to switch over from my Incredible 2 to my Charge but only the SIM card registered. So now I can access 4G and get online but I can't make phone calls or send SMS/MMS over 1X or 3G.
I called Verizon they said play the waiting game. I've waited for 24 hours, activated my Incredibe again (successfully) then tried the Charge again, multiple times, (different SIMs) with no prevail, still only recieving 4G.
I just flashed the EP1W modem, and got the same results as before...
VZW then suggested a wipe... Took so long to get it the way I wanted it. lol
Just wondering if anyone else has had this happen or heard about it before?
Click to expand...
Click to collapse
I don't quite understand what's going on here with the My Verizon and and Incredible 2?? you had a Charge that you flashed all that to and then tried to switch phones?
When I was first starting with flashing I accidently checked "EFS CLEAR" once. That was real interesting, it caused me to lose all data services like net connection, but still let me make phone calls. I find it very interesting that your problem seems to be the complete opposite. I figured that one out after a while, but if your problem is with phone calls and texts with data working I don't think my solution would help you.
IMO you should just suck it up and odin back to stock, including the charge.pit file, and see if the problem remains.
mozes316 said:
I did an ODIN flashed Gummy_GBE1.9RC1 Rom and then did a CWR flash of the MinimalGummyGBv2.0 theme over. When I went to My Verizon to switch over from my Incredible 2 to my Charge but only the SIM card registered. So now I can access 4G and get online but I can't make phone calls or send SMS/MMS over 1X or 3G.
I called Verizon they said play the waiting game. I've waited for 24 hours, activated my Incredibe again (successfully) then tried the Charge again, multiple times, (different SIMs) with no prevail, still only recieving 4G.
I just flashed the EP1W modem, and got the same results as before...
VZW then suggested a wipe... Took so long to get it the way I wanted it. lol
Just wondering if anyone else has had this happen or heard about it before?
Click to expand...
Click to collapse
if nothing's working you may want to follow kamikazemikes option below and get to EE4 stock and have VZ give you a new 4G sim card or a replacement phone... it happens a lot so you shouldn't have a problem doing that
kamikazemike6 said:
When I was first starting with flashing I accidently checked "EFS CLEAR" once. That was real interesting, it caused me to lose all data services like net connection, but still let me make phone calls. I find it very interesting that your problem seems to be the complete opposite. I figured that one out after a while, but if your problem is with phone calls and texts with data working I don't think my solution would help you.
IMO you should just suck it up and odin back to stock, including the charge.pit file, and see if the problem remains.
Click to expand...
Click to collapse
When I first got my charge I wasn't able to send messages. I restarted mt phone and it fixed the problem. Idk if that will help or not bit it's with a shot if you haven't yet.
Sent from my SCH-I510 using XDA App
Well, turns out it just needed a *22899 :-( of course I figured this out after wiping and reinstalling the ROM. Getting and making phone calls but I can't text over 1X... lol Always something.
Sent from my SCH-I510 using XDA App

[Q] Data staying on upload, not receiving some calls, not able to make some calls.

What can I do to fox this issue? I have tried everything from creating a new APN, factory resetting it, doing the OTA update, up to changing the sim card entirely. All of my network settings are correct, and T-Mo's customer service acts like it's nothing wrong at all, because their stupid troubleshooting tricks are simple commands that an idiot could figure out.
The calls don't receive and won't send only when the 4G symbol is stuck on uploading data.
I have not downloaded any crazy apps or anything, so, that's ruled out. It's not rooted, s-on, stock everything.
Please help.
For how long has your phone been turned on? Is it your first day with the one s? Maybe you have a problem with your google account? Is play store downloading?
Sent from my HTC One S using XDA
This used to be a big issue with the Nexus One from HTC. I was afraid it would happen on this phone as well. I can say that it does seem to happen sometimes on my HOS but only when I have limited signal on 4G. I usually either reboot the phone or put it into airplane mode then back when I notice it happening.
Same issues.. very very annoying.
Sent from my HTC VLE_U using XDA
I figured out that it was the phone itself. T-Mobile denied it was their network causing the issue, and they may have been right. HTC has been aware of this issue and are working to push out one their slow ass OTA updates with the fix. <<<that coming from an HTCdev employee.
I got the buyer's remorse and swapped it out within 14 days and the new one has no issue whatsoever. I'm pretty sure warranty will work if you don't want to wait on the fix.

Motorola RazR XT910 - lost IMEI, how to fix it ?

Hence if your IMEI changes or gets lost, it may fail to connect to the network - my case I can not call, receive calls wihout IMEI, because my network don't accept phones without IMEI. I know my IMEI, because is on the inside of the SIM/memcard access door of phone, but I dont know how to restore...
In advance thanks for your help
RideR10 said:
Hence if your IMEI changes or gets lost, it may fail to connect to the network - my case I can not call, receive calls wihout IMEI, because my network don't accept phones without IMEI. I know my IMEI, because is on the inside of the SIM/memcard access door of phone, but I dont know how to restore...
In advance thanks for your help
Click to expand...
Click to collapse
What you did to lost your IMEI? Did you flash any rom or custom rom?
I have the same issue with a HD.
chaniembro said:
What you did to lost your IMEI? Did you flash any rom or custom rom?
I have the same issue with a HD.
Click to expand...
Click to collapse
I think, that this problem cause flashing custom kernel (my case), but I am not 100 % sure
I am having the same issue
Hi all,
I am having the same issue. Trouble is, I have not rooted my phone, or ever flashed a new image to my phone.
After being turned off for an evening, I turned it back on and, bang it was gone. It occasionally comes back if I let it power down to 0% battery and let it sit for a few days. Once it gets power back, hazzah, it works again, all be it for about half a day then it looses its mobile signal, upon rebooting, IMEI is gone.
My mobile is the XT910 and I am in the UK on the carrier EE/T-mobile. I have checked the sim to make sure it is not that, I have also restored to factory reset twice and still no luck.
I am more than happy to root this thing to get it working. But I want to make sure that it works.
Cheers
jump eamelm
I'm having the very same issue since yesterday. I actually opened a new thread here http://forum.xda-developers.com/showthread.php?p=44189782#post44189782 before seeing this one.
Has anyone got a fix for this?

[Q] Unable to make or receive calls after activated

I have attempted several new sim cards and spent hours dealing with Verizon only to find no solution. This entire situation is a mess and really hope there is still hope for the phone.
The phone was dropped and lost. An insurance claim was made. Phone was found and fixed. I checked, ESN is good and is not locked on Verizon's end.
The phone was taken to Verizon (without me present), they tried to update the phone. In the process they realized it was rooted and were so kind as to uninstall the root. They soft bricked the phone. I fixed it. Factory reset the phone. Attempted to activate the phone with no success.
I am able to send and receive texts. I am able to use data. The phone goes through and reports active on Verizon's end. However, no matter what I cannot send or receive phone calls.
I have searched everywhere and am at a total loss. Please help!!
Any ideas? Please help!!
Im a noob but i had this problem in my droid 1 something was deleted tru TB so wat i did is the power button-volune down* factory reset also ..do u mean IMEI? From my understanding that gets block wen u report a fone lost or stolen ..lil surprise that Verizon employee saw that ur were rooted and help unroot ..but hey could be jst good customer services..hope u get it fix i been tru this before

[Q] No Sms/Call in or out - data fine - hardware or software issue?!

Hi,
I have a fairly recent HTC One Mini which I bought off a friend so I have no proof of purchase for it.
It was working fine with calls / texts / data apart from a few texts from iPhone devices.
I removed my number from iCloud on all devices and phoned up apple for them to remove me from their phone list.
Phone was still working fine and I could text / phone / use data no bother.
Then one day it decided to stop receiving and sending any texts and phone calls.
The data is still working fine and connects to the network.
I went to my service provider who provided me with a new sim card. I tried the sim card in a different old phone and it works fine with texts and calls.
I put this sim in my HTC One Mini and it still does not work with texts and calls but connects to the network fine and works fine with data…
Any ideas on why this might be?
I was going to try and downgrade the software to 4.3.1 or something but after reading all the different steps I have to go through I might just end up getting another phone and trying to fix this whenever I actually have some time to loose on this!
If anyone has any ideas as to whether it might be software / hardware issue it would be great… seems like an odd one since I can use the data fine but the rest won't work?!
Cheers in advance for any suggestions...
Have you tried Factory Reset?
_REDFOX_ said:
Have you tried Factory Reset?
Click to expand...
Click to collapse
Yes I have.
I am starting to believe the phone might have been reported stolen / blacklisted as it seems to do that for others too after some more research… however when I check on a free imei checks websites the imei seems fine...
I think you're running Stock Rom without any modifications, am I right? Did you tried a SIM by another provider yet?
_REDFOX_ said:
I think you're running Stock Rom without any modifications, am I right? Did you tried a SIM by another provider yet?
Click to expand...
Click to collapse
Yes It is the original ROM and no modifications.
I have a feeling the person I purchased it from might have been nice for a few weeks and then decided to report it stolen and make it blacklisted however when I check online it is not a blocked IMEI so I am unsure what to do…
Would there be a fix to this or would I just need to sell it for parts / use without the network?
Any help appreciated, thanks in advance
Who's your service provider? Sprint, by any chance ?
MommaSmith said:
Who's your service provider? Sprint, by any chance ?
Click to expand...
Click to collapse
No it was Orange / EE in the UK…
I ended up just getting a new phone on upgrade… would still love to fix it though so that i can get it sold rather than use for testing purposes...

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