Media files disappeared - General Questions and Answers

This happened yesterday, I was out and my charge got over so as soon as I reached home I connected my HTC desire Eye to the charger. After I turned it on, all the Media (Photos Videos Music and Some documents) which get saved to my Adaptable storage [SD Card (I had formatted it as my internal storage before)].
Everything related to Media files just vanished but the space is still occupied by them. And the apps (Mc5, Snapchat) are still there.
I tried opening albums in my gallery those photos appear for a fraction of a second and they disappear again.
And I did try clearing the cache of my gallery app, and tried to find the files on my PC when I check for amount of space occupied by them imgur(dot)com/a/zIusp through my pc it shows 68MB. imgur(dot)com/a/wA9gb
Is there any way to get them back? Please help.

Related

Froyo screwed up Gallery

Ever since my 2.2 stock update my gallery shows duplicate images, then triplicate and now 4 copies of each.
I verified that I only have 1 copy of each one (all stored on my external sd card).
Has anyone else experienced this?
Does anyone know how to reset the Gallery cache (clearing it via settings-manage apps does nothing)?
I don't have this issue but I do not have external SD in my Captivate.
Since no one is replying I'm assuming you may have an unique issue here but I would connect the Captivate to your PC and browse to remove the pictures if they are truly duplicate and reboot your phone to see if the issue will resolve after that.
Or remove your external SD, reboot your phone to see if all pictures goes away or 3 copies remains in your Internal SD.
Just my 2 cents.
I had this problem first with my music, then with my photos. I've fixed the problem for my music files showing as duplicates. All I did was hook up to my PC, transfer the music folder off my phone, let the media scanner do its thing, then I transferred them back onto the phone. That did the trick. I haven't had time to try this with my photos yet, but I am hopeful that it works the same...
Hope this helps!
This remind me that I did had similar issue right after my phone boot up from Froyo update. But everything went back to normal after 2 other reboot.
So, first self reboot after Froyo updated. System lag like crazy. Let it run about 30 minutes and media scan completed.
Second reboot, Runs a bit better but still sort of laggy and battery done to 35% after just 2 1/2 hour of usage. Plug in to my laptop's USB to charge and as soon as prompt to run kies or mass media come up my phone went blank.
Third reboot. Wait 15 minutes until Media scan is completed. Plug into my USB port and charge with my laptop at work. No more issue found other then battery sucks big time for this day.
Everything back to normal and battery is back to normal again the next day.
bb6vtec said:
I don't have this issue but I do not have external SD in my Captivate.
Since no one is replying I'm assuming you may have an unique issue here but I would connect the Captivate to your PC and browse to remove the pictures if they are truly duplicate and reboot your phone to see if the issue will resolve after that.
Or remove your external SD, reboot your phone to see if all pictures goes away or 3 copies remains in your Internal SD.
Just my 2 cents.
Click to expand...
Click to collapse
One thing I should mention, which I think is triggering the bug is that I have my camera set to save on the external card. I'm not sure if this is the problem, but it appears that Froyo keeps a gallery cache on the internal and external card. Perhaps the info is getting duplicated in both files.
I moved all images off to my PC, then disconnected from the PC. Going into the Gallery, I still saw placeholders for all of the images - but they were black (no image to display).
I found that on each sd card (internal and external), there is a DCIM folder that contains a .thumbnails folder. Inside of this folder is a THUMBDATAxxxxx file. I had to delete both of these files to clear out the Gallery placeholders. I then copied the images back to the external card. Both DCIM THUMBDATAxxxx files were recreated. My images are no longer duplicated. We'll see if the problem reappears.
Does anyone else have their camera set to "Memory Card" Storage?
Thanks,
Rich
Fix for this is easy. Open sgs tools 4.5(I think that's the most recent) go to apply scripts>clean_thumb_db.txt then reboot. Issue solved. I'm not sure what causes this but its happened to me many times and that is the easiest fix.
Is there any other way of doing this? Every time I run that script it deletes all my custom ringtones from my contacts, my custom sms tones from my handcent conversations, and all of my playlists from the media player....
You're not missing anything. The script didn't remove the duplicate images for me.
The easiest way I've dealt with this is go to manage applications and delete data in the media storage app. Problem is it does do away with customized ringtones, playlists..so have to rebuild that
thumbnails
I experienced the same problem with pictures in the gallery, I checked my folders and did not have any duplicates. After reading some of your posts and poking around I decided to try resetting the gallery app from the manage applications menu with no success. I then tried deleting the contents of .thumbnails files on the internal and external sd cards (in the DCIM directory). I experienced no loss of data as far as i can tell but the duplicates did disappear. I went from 6 copies to a single image. I rebooted the phone 3 times and the images did not duplicate in the gallery but the .thumbnails directory was repopulated. I powered down the phone and removed my external sd card, all external pictures disappeared from gallery. I reinstalled the card with the phone powered on and presto 6 copies of all external sd card images! I'm not sure why this is occurring but I just deleted the .thumbnails directory contents again and hope that the problem does not recur as long as i don't remove my external card. Hope this helps!
I would just delete media storage and move on. You may have to re-do ringtones tho..and playlists
richb500 said:
One thing I should mention, which I think is triggering the bug is that I have my camera set to save on the external card. I'm not sure if this is the problem, but it appears that Froyo keeps a gallery cache on the internal and external card. Perhaps the info is getting duplicated in both files.
I moved all images off to my PC, then disconnected from the PC. Going into the Gallery, I still saw placeholders for all of the images - but they were black (no image to display).
I found that on each sd card (internal and external), there is a DCIM folder that contains a .thumbnails folder. Inside of this folder is a THUMBDATAxxxxx file. I had to delete both of these files to clear out the Gallery placeholders. I then copied the images back to the external card. Both DCIM THUMBDATAxxxx files were recreated. My images are no longer duplicated. We'll see if the problem reappears.
Does anyone else have their camera set to "Memory Card" Storage?
Thanks,
Rich
Click to expand...
Click to collapse
Deleting "media storage" did not work for me. What I did was similar to Rich (I also have mine set to store to the external SD) -
Removed all photos from SD card. When I remounted the card, I noticed I was now down to 2 copies of each photo rather than 3.
Next step: Applications > My Files. Deleted the entire DCIM folder.
Now I'm down to 1 copy of each photo.
Applications > My Files > external_sd. Once again, deleted the entire DCIM folder (loading the sd card on my computer, the thumbnails dir wasn't even showing up, as I'd deleted it... sneaky little thing!).
Hey, look, no pictures!
Recreated DCIM folder on my SD card (I did all of this by unmounting/removing the card and using a card reader on my PC - not sure if it would have worked using the cable-PC connect, as I don't have my cable on me), moved all my photos back in... and now I have my photos, only one copy of each. Hopefully this doesn't reoccur or the bug gets fixed, as that was quite a pain!
I had this problem as well, and it annoyed the **** out of me. No matter how many times I removed the external card and did the scanner trick, they kept coming back. I used to run the SGSTools script, but got tired of redoing all my ringtones every day. I even deleted the thumbnails folders over and pver again, but they still kept coming back.
The only thing I found works long term was to give in and keep the pics on the internal memory. It seems like Froyo can't accept having them on the external card for me.
I had the exact same issue, 36 images virtually duplicated to 360. Possible cause could be haste when phone is scanning the sd card or force quitting when running the application or messing around while the phone is connected to pc.
I was able to fix the issue by copying the Dcim folder to my pc > then deleting the original one on the phone > and then making moving it back to the phone. Once done let it finish the scan and then go to the gallery.
RESOLVED: Duplicate thumbs in Samsung Captivate
Just delete all the files in "sdcard/android/data/com.cooliris.media/cache/hires-image-cache" directory. Then delete all the files in
"com.cooliris.media/cache/local-album-cache" which includes any "index" files and "chunk_##" and delete files in "local-image-thumbs". Disconnect phone from computer and let the phone do the media scan, your pictures will return to single again.
This happens when your phone does a media scan after connecting to a computer as a mass storage device and you change data in the parent directories that you have picture, video and sometimes music media. Any questions or concerns you can also contact me via [email protected] and your appraise are also welcome. Enjoy

Deleted music files, but still shows SD memory is used

I uploaded about 12gb of music on my 16 gb SD card and then decided I didn't need all that music, so i connected my phone to my mac and opened the music folder on my phone and deleted all the music files. I then unplugged my phone and checked the storage capacity on the card and it still shows that 12gb are used.
How can I permanently delete all the music I installed without having to erase the card and re-install all the apps I have on there?
EDIT:
I figured it out. I reconnected the phone back to my macbook and then emptied the trash. I could see the memory increase as the trash was being emptied.
Case closed.

[Q] files disappeared from S3 internal storage (NO sd card)

My phone is a AT&T Galaxy S3, rooted, running M11 (cm11). I have NO sd card in the phone. The internal storage capacity is about 12 GB.
During a recent trip, I used the phone as a storage device, i.e. transfer files from my Canon camera to my phone regularly. I stored about 5GB of files (mostly pictures & videos) from my Canon camera to my Galaxy S3 during the past week during my trip. At the end of the trip, the phone had about 1GB internal storage left.
This afternoon, I copied another big file (a DVD file) to the S3 internal storage, that left only about 400MB of space. I thought that might be too low, so I deleted some apps to free up spaces, it leaves about 700MB space after that.
Then I was going to copy those 5GB pictures & videos from S3 internal storage to my PC, the copy keeps failing. I tried rebooting the phone -- after rebooting, A LOT of my files are gone. Now, the phone has 9GB space left! Looks like a lot of files/folders are gone, it does not appear any apps are gone.
Any one has any idea what might go wrong, obviously, my main concern is to recovery those 5GB pictures & videos from my last trip. Note that those 5GB pictures & videos are originally not in DCIM folder, I put them in a separate folder in the phone.
Since I noticed the lost files, I've stopped using the file to avoid any more writing to the phone. Also, since I've never used a SD card with this phone, I believe it should have nothing to do with LOST.DIR issue. TIA!
I used Disk Digger and it recovered most of the pictures, although MP4s seems mostly corrupted after a few seconds of play. Wish there is a way to recover all, still puzzled at how this all happened..

Intergrated Sd Card doesnt stay connected

I have the 3rd gen moto g with a 16 gb sd card in it formatted as internal memory.
A few weeks ago, I updated some apps, restarted the phone, and when it started back up it couldnt read the sd card.
I uninstalled the updated apps, restarted, cleared caches, etc.
After monkeying around with it for awhile, I've found that the sd card is read for a few seconds to a minute after plugging it back in.
Since the card is formatted as internal, I can't save my photos / videos on a computer or another device.
I've been in the process of backing up my many photos. The process goes like this - Unplug sd card, open storage options, plug sd card back in, explore the contents of the card, navigate to my camera album, click on a photo a select copy to, upload the photo to my google drive. sometimes the photo uploads, and sometimes the sd card disconnects before its able to. I'd say 1 in 10 attempts actually results in the photo being uploaded. Then I unplug the card, plug it back in, navigate back, and delete that photo. Rinse and repeat.
This is an insanely annoying process. I've tried connecting my phone to a computer to copy files, sd card doesnt show at all, I've tried selecting multiple files at once from google drive to upload, never reads the card. I was wondering if anyone has any other ideas for how I can back up my photos. I have several hundred, maybe a thousand left. Thank you

Gallery Not Showing Phone Picutres

Help!
I have researched and looked, but the answers are not fixing my problem.
Long story short, I had to reset my phone last night. Since then, gallery hasn't showing any pictures that are on the SD card... it is only showing pictures on the phone, that I have taken after, or the cloud sync photos. (when I do take a photo with the card in, it does save to the card) I'm running 7.0 Nougat and it updated Sunday... and the gallery was fine as far as i know.
I have tried:
restarting the phone
force stopping gallery
clear data AND cache for gallery
force stopping media service
clear data AND cache for media service
*tried both gallery first and media service 1st*
reformatting the phone (and on a blank install it still didn't pull anything. )
unseating the SD card (both with the phone on and off)
I have downloaded 2 or 3 media scanner apps.... no dice.
I have looked for .nomedia files - nothing (except a fold
I have deleted the lost.directory
I have deleted the data/android.3d (whatever its called) folder on the sd card... I don't have one on the internal card.
I have probably tried a bit more, but can't currently remember.
The only thing i have not tried is formatting the card and putting everything back on it... I'mnot in a place i can do that right now. (card reader is the one thing i DON'T carry)
ooooh, and I have turned permissions on and off a few times.
I'm wondering if its a naming issue with the card???
I have also downloaded 2 additional gallery apps - Fishbowl did NOT work... and CM QuickPic DOES. (but i hate it.:cyclops
I was finally able to "fix" it
i went ahead and copied everything from the card to the computer
quick formatted the card
long formatted (then got tired of waiting and canceled)
quick formatted again
turned phone off
inserted card into phone
turned phone on
took a picture to create the DCIM folder for pictures
turned phone off
put card back into computer
copied DCIM photos to new DCIM folder
copied all my photos, etc to the card (i let the phone recreate any necessary folders
inserted card
turned phone on
opened gallery
nothing there
said "F" it and went to sleep
opened gallery the next morning and everything showed up.

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