Need help with me phone... Malware installed possibly... - Ascend Mate 7 Q&A, Help & Troubleshooting

I possibly have installed malware on my phone (Huawei Ascend Mate 7) while installing some random apps and now its irritating the hell out of me. I tried factory resetting but still the problem persists. Random apps getting downloaded, ads on the home screen, battery heating up are some of the problems I am facing.
I am planning to completely remove the Android OS from the phone and replace it with a newer version or maybe the same version. I don't really have any experience in this field so please can some help me with this?
I have not rooted my phone yet. I didnt find an update for my phone (Replacing the Android Kitkat to Lollipop) but I am not sure if that will solve the problem ( Completely remove the OS since factory resetting didnt solve the problem ).
If there is something else I should be doing please help me out with it.
Thanking you!

Please help me!! I am a novice in such stuff or else I would had sorted things by myself instead of asking here!

What firmware you have???
Wysłane z mojego HUAWEI MT7-L09 przy użyciu Tapatalka

Just do factory reset
Sent from my GEM-702L using Tapatalk

Related

Factory reset fails after update to Lollipop

Ok, so I was on B317 Beta and downgraded to B148 using downgrade rom B300 but before upgrading to B324 I factory reset. That would give me a cust fail error. So I decided to then downgrade to B137sp03 as I saw most were having the best success upgrading from there. This time I didn't do factory reset before, I did it after and it also fails which then leaves me with B324 with NO 5x5 icon setting and pretty much lacking all around. Icons won't change, themes won't change. What the heck is going on here? By the way I have the MT7-L09.
Any help will be appreciated!
A lot of features are missing. Anyway, you can try downgrading to B120SP04. That was my previous version, but on MT7-TL10. Only thing that doesn't work here is the smart screenshot. But everything you mentioned that is missing or is not working works on mine.
Sent from my HUAWEI MT7-TL10 using Tapatalk
Ok... another thing I want to know... How do I find out what region my phone is originally from? I bought mine unlocked in the U.S. and I'm using it here in Miami.
Thanks!
Bonnie1977 said:
Ok, so I was on B317 Beta and downgraded to B148 using downgrade rom B300 but before upgrading to B324 I factory reset. That would give me a cust fail error. So I decided to then downgrade to B137sp03 as I saw most were having the best success upgrading from there. This time I didn't do factory reset before, I did it after and it also fails which then leaves me with B324 with NO 5x5 icon setting and pretty much lacking all around. Icons won't change, themes won't change. What the heck is going on here? By the way I have the MT7-L09.
Any help will be appreciated!
Click to expand...
Click to collapse
Bump!
So is anyone else having this problem with factory reset failing after upgrading to B324?
Bonnie1977 said:
Ok... another thing I want to know... How do I find out what region my phone is originally from? I bought mine unlocked in the U.S. and I'm using it here in Miami.
Thanks!
Click to expand...
Click to collapse
I don't know how to check where phone is from. Been installing ROMs from Malaysia, Indonesia, Italy, and European ones and they work.
Don't take my word for it though.
I'm currently using TL10, somehow B120SP04 and B125SP02 work, But B125 is more stable.
markchong89 said:
I don't know how to check where phone is from. Been installing ROMs from Malaysia, Indonesia, Italy, and European ones and they work.
Don't take my word for it though.
I'm currently using TL10, somehow B120SP04 and B125SP02 work, But B125 is more stable.
Click to expand...
Click to collapse
Have you factory reset AFTER doing the upgrade to B324? I have tried installing from many different ROMs. I am about to try from B127 now to see if I have any luck. And this time around I may enter recovery so that I can clear cache before upgrading. Hoping that will help.
I did when I upgraded from B120. But from B125 I didnt since going B120 to B125 already wiped my data.
Sent from my HUAWEI MT7-TL10 using Tapatalk
Bonnie1977 said:
Bump!
So is anyone else having this problem with factory reset failing after upgrading to B324?
Click to expand...
Click to collapse
I met the same situation as you described after upgrading to b324. What will you do? the only thing I cant bear for this version is 4×5 icons layout. factory reset failed as well.[emoji26]
i am having the exact problem
same problem here! i am freaking out. like nothing works now. no themes, no icon change, it just sucks!! please tell what did you end up doing and did you find a fix?? i did a factory reset to fix another problem, a huge problem with my sd card unmounting and mounting constantly. that's fixed, but now this!! I have the L09 too and B24. Thanks!
Bonnie1977 said:
Ok... another thing I want to know... How do I find out what region my phone is originally from? I bought mine unlocked in the U.S. and I'm using it here in Miami.
Thanks!
Click to expand...
Click to collapse
If you from U.S try install b327
Wysłane z mojego HUAWEI MT7-L09 przy użyciu Tapatalka
angm1979 said:
same problem here! i am freaking out. like nothing works now. no themes, no icon change, it just sucks!! please tell what did you end up doing and did you find a fix?? i did a factory reset to fix another problem, a huge problem with my sd card unmounting and mounting constantly. that's fixed, but now this!! I have the L09 too and B24. Thanks!
Click to expand...
Click to collapse
You flash Rom for not your country. I have that same when I try flash b327 and I have 99% and cust fail. I lost everything that same like you. What Rom you have when you buy your mt7
Wysłane z mojego HUAWEI MT7-L09 przy użyciu Tapatalka
chudy_85 said:
You flash Rom for not your country. I have that same when I try flash b327 and I have 99% and cust fail. I lost everything that same like you. What Rom you have when you buy your mt7
Wysłane z mojego HUAWEI MT7-L09 przy użyciu Tapatalka
Click to expand...
Click to collapse
I am from the US and I bought an unlocked L09, but I don't know what ROM I have when I bought it. What can I do to fix it?
Check what region you have in system menu *#*#2846579#*#* then push 3 and next 4 and see what it's there
Wysłane z mojego HUAWEI MT7-L09 przy użyciu Tapatalka
I ended up downgrading to B300. I stayed at that for almost three months, I was afraid to do anything. I realize B300 is meant to be transitional, but it worked perfectly. I just upgraded to B331 and it's working great. Hopefully this will help someone who went through what I did. Talk about panic! Lol (^_-)
The solution is flash the cust archive for your mate https://www.dropbox.com/sh/0ujlg0k07nr7wja/AACBJn4wW7jgB7wBD9FcIVvXa?dl=0 (l09) and flash b300, after flash your favorite rom
Enviado desde mi HUAWEI MT7-L09 mediante Tapatalk
Thanks, in my case that was the very solution!
I'm from Peru, my phone is Huawei Ascend Mate 7 TL-09 from Bitel . While I was trying upgrading my firmware (KK), I didnt know anything about importance of CUSTOM.BIN. So without any kind a backup I just installed new firmware over the original one, many many times... but... without attaching appropiate custom bin, and so went erasing totally my own CUST file.
You have shared with us the HW - EU (Europe) custom bin and that's nice, it works 100000%
Thank you so much!! :good::good::good::good::good:
Greetings
Juan
Reset Fails when doing factory reset/downgrade from B331
Hi everyone,
I was wondering if you could help, I see a lot of experts on this phone and I'm new to XDA-Developers. I upgraded my Mate 7 to B331, some of the features I had are not working and I'm trying to go back to original form factor (KitKat 4.4) but I get install failed when trying to roll back with the transition update.app
Would like to hear your recommendations.
Thanks,
jmvallejo said:
I'm from Peru, my phone is Huawei Ascend Mate 7 TL-09 from Bitel . While I was trying upgrading my firmware (KK), I didnt know anything about importance of CUSTOM.BIN. So without any kind a backup I just installed new firmware over the original one, many many times... but... without attaching appropiate custom bin, and so went erasing totally my own CUST file.
You have shared with us the HW - EU (Europe) custom bin and that's nice, it works 100000%
Thank you so much!! :good::good::good::good::good:
Greetings
Juan
Click to expand...
Click to collapse

twrp touch problem

hi guys i own a xiaomi mi 4c , and i have strange prob with the 2.8.7.0 twrp, it works very well on my friends phones with no touch problems.
i own a white color mi4c and the problem is that i cant use the touch on the twrp. i press on one spot and it chooses another one by it self.
i heard that there is a problem with these white models screens and software and etc. does anyone know anything about it?
Try to install an other recovery.
This one maybe :
https://mega.nz/#!VB02nZhQ!Slu89_5CHV-5WnH3hBVNlrKB9uqZv-pS3Kmgmtmaw48
You should wait about 2 minutes
Wysłane z mojego Mi-4c przy użyciu Tapatalka
I'm facing the same problem recently. I had no with any version of twrp for libra touch issue before. Now I have this issue with any version of twrp I tried. Still haven't any idea what is wrong.

S6 SM-G920F my imei and baseband version became unknown(after flashing marshmallow)

soooo i saw similar threas related to this issue but none of them had any solution,...
So i was fine installing new custom roms on my galaxy s6 and then one day i decided to install stock marshmallow rom and then this imei thing happened and i don't know what to do with it ...
p.s ii tried flashing new firmwares(didn't work)
tried imei changer(xposed) but it just changes the imei(still no network)
and srvice mode is blank [/B
any help would be appreciated as this problem is making me go nuts...
when it happened too me, i had to take my phone to a phone repair guy fixed it for about 50 bucks or so
thereallugo said:
when it happened too me, i had to take my phone to a phone repair guy fixed it for about 50 bucks or so
Click to expand...
Click to collapse
any other way? because i am seriously running short on money
Try to flash latest firmware via odin or type in google imei unknown galaxy s6 and you will find your answers
Wysłane z mojego SM-G920F przy użyciu Tapatalka
allrounder687 said:
any other way? because i am seriously running short on money
Click to expand...
Click to collapse
okay, found a guy who can do it online(but you need a strong internet connection) for 30bucks, he did it for my cousin
https://www.facebook.com/gsmserviceremote/
just send him a message on facebook, he replies fast
NB: Don't try looking at forums for answers, you won't find any, best way to fix it is through a repair guy
thereallugo said:
okay, found a guy who can do it online(but you need a strong internet connection) for 30bucks, he did it for my cousin
just send him a message on facebook, he replies fast
NB: Don't try looking at forums for answers, you won't find any, best way to fix it is through a repair guy
Click to expand...
Click to collapse
ok,i tried
and he says nothing can be done if baseband no is unknown
mosespl said:
Try to flash latest firmware via odin or type in google imei unknown galaxy s6 and you will find your answers
Wysłane z mojego SM-G920F przy użyciu Tapatalka
Click to expand...
Click to collapse
i tried everything still no use

[Solution]Random reboots and freezes

Since i bought my ZE520KL it was rebooting and freezing to the point of being unusable. Did some searching, on Zentalk forum there was a guy with same problem, he downgraded few firmwares to find out that version UL-ASUS_Z017D_1-WW-13.20.10.79 is the most stable foe he's device, luckily so for mine too. Phone works flawlessly since yesterday, before one hour without rebooting was a good run. Anyway, link below to direct download, hope it will help someone
http://dlcdnet.asus.com/pub/ASUS/ZenFone/ZS570KL/UL-ASUS_Z017D_1-WW-13.20.10.79-user.zip
Hello,do you have a rooted phone?
mihaitaiosub said:
Hello,do you have a rooted phone?
Click to expand...
Click to collapse
Yes i have, ive done downgrade with adb/fastboot method.
will this solve my ghost touch problem in my phone and btw, my phone is not rooted and the version is 13.20.10.152
[/COLOR]
whiteze said:
Since i bought my ZE520KL it was rebooting and freezing to the point of being unusable. Did some searching, on Zentalk forum there was a guy with same problem, he downgraded few firmwares to find out that version UL-ASUS_Z017D_1-WW-13.20.10.79 is the most stable foe he's device, luckily so for mine too. Phone works flawlessly since yesterday, before one hour without rebooting was a good run. Anyway, link below to direct download, hope it will help someone
http://dlcdnet.asus.com/pub/ASUS/ZenFone/ZS570KL/UL-ASUS_Z017D_1-WW-13.20.10.79-user.zip
Click to expand...
Click to collapse
did your problem start with random freeze and then reboot after that? did this solution still work for you?
I've this problem to and I wonder if that fw could help.
Wysłane z mojego ASUS_Z017D przy użyciu Tapatalka

Samsung galaxy a8 (SM-A530F) - Downgrade

Hi everyone,
sorry for the bad English. I got a phone from my sister (original box), which she got at work, but she doesn't know gmail to log in. When she finished working, they gave her the phone. But even at work, they could not advise her. I tried turning on the phone, but another gmail account wants me to. I'm a beginner, but I was able to run android recovery and there is information that this is the A530FXXSCCTE1 Android 9. I tried to upload another original lower ROM via Odin, but Odin always reports an error. OEM is locked .... Don't you know if it is possible to fix this in any way? I like the phone, but I don't know how to do it myself
I've been trying it for 3 days and without success.
Thank you very much for your answer and have a nice day
David
Not possible.
Wysłane z mojego Lenovo TB-8703X przy użyciu Tapatalka
adek89 said:
Not possible.
Wysłane z mojego Lenovo TB-8703X przy użyciu Tapatalka
Click to expand...
Click to collapse
One Guy did it for 15 dollars, but thanks for your answer.
I mean FRP unlock. Other things did myself.
so you was able to do it! great!!!
i have the same problem. can you describe che procedure that worked for you?

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