My brand new Honor 8 doesn't boot! - Honor 8 Questions & Answers

Hey Guys,
i just bought my second Honor 8 (now in black and also has some headphones inside! ) for my sister and plugged it to the charger. After a while i recognized that there is no LED on or something which shows me that the phone is actually loading. So i tried the charger from my older Honor 8 and still the same. It does nothing! It does not boot or charge up. I called the support. But luckily I have to wait till monday to talk with them. So i tought maybe some of you had the same issue
Peace,
Musti

Musti222 said:
Hey Guys,
i just bought my second Honor 8 (now in black and also has some headphones inside! ) for my sister and plugged it to the charger. After a while i recognized that there is no LED on or something which shows me that the phone is actually loading. So i tried the charger from my older Honor 8 and still the same. It does nothing! It does not boot or charge up. I called the support. But luckily I have to wait till monday to talk with them. So i tought maybe some of you had the same issue
Peace,
Musti
Click to expand...
Click to collapse
Sounds like a DOA and it's not normal. Try with a 3rd charger and cable. Does it charge while connected to the PC?

zinko_pt said:
Sounds like a DOA and it's not normal. Try with a 3rd charger and cable. Does it charge while connected to the PC?
Click to expand...
Click to collapse
I didnt tried it on a different charger but in a different Plug and with a different cable. Didnt tried it on PC but i will when i arrive Home Kater. Thanks!

Musti222 said:
I didnt tried it on a different charger but in a different Plug and with a different cable. Didnt tried it on PC but i will when i arrive Home Kater. Thanks!
Click to expand...
Click to collapse
If you can try with a different charger and cable. Even if it's a 1A charger.

zinko_pt said:
If you can try with a different charger and cable. Even if it's a 1A charger.
Click to expand...
Click to collapse
No success. Nothing worked. I will call them on Monday and for the little faux pas i will Hope they Switch the gifts from a Free vr Glass to a SmartWatch
But thanks for the help!

Musti222 said:
No success. Nothing worked. I will call them on Monday and for the little faux pas i will Hope they Switch the gifts from a Free vr Glass to a SmartWatch
But thanks for the help!
Click to expand...
Click to collapse
You might want to get a replacement unit.
Sent from my honor 5X using XDA Labs

Suggest contact Customer Support to get a replacement, sounds like a complete dead unit to me. Usually when the phone release from factory, the battery is not fully charged but sure can power on the phnoe for a couple of hours.

Musti222 said:
No success. Nothing worked. I will call them on Monday and for the little faux pas i will Hope they Switch the gifts from a Free vr Glass to a SmartWatch
But thanks for the help!
Click to expand...
Click to collapse
Yeah, you wish...
Just ask for them to send you a replacement unit ASAP as you need the phone. That way you wont have to wait for the repairs.

Related

Monoprice HDMI cable issues

I received my g2x on Tuesday. Been working fine. I received my MicroHDMI cable yesterday, and decided to give the HDMI mirroring a try. The minute I plugged the cable in to the phone, it shut off and locked up. Pulled the battery, let it sit, put the battery back in, turned the phone on, and the battery (which had a full charge) was now showing 0%. I plugged the phone in to the charger and that's when the area around the camera became too hot to touch. So I called T-Mo and now I've got to mail it off for a replacement. Fun stuff.
where did you get your cable from? i ordered mine from ebay.
I bought one off Amazon. Looks like a quality cable. Unfortunately I didn't save the link.
I got it last night and played some Need for Speed on my 24" monitor.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=230606880939&ssPageName=STRK:MEWNX:IT
I've heard of cheap cables shorting out the device when you touch the metal rim of the phone accidentally with the HDMI cable...
This cable has worked fine for me so far:
http://www.amazon.com/gp/product/B004C3AW40
I had the exact same thing happen to mine, and I did the exact same thing, replacement is on the way. I got mine from monoprice though.
After reading a few of these stories, I'm pretty paranoid about trying the HDMI port on my G2x!
i get all my cables from monoprice.com
dirt cheap and high quality.
sorry to hear about the issue with your phone though. hopefully this doesnt become a common issue.
Same here. Completely fried the phone. Got the bad one from monoprice. Ordered another one from amazon and it works great.
XDA Mobile
Sauromir said:
I received my g2x on Tuesday. Been working fine. I received my MicroHDMI cable yesterday, and decided to give the HDMI mirroring a try. The minute I plugged the cable in to the phone, it shut off and locked up. Pulled the battery, let it sit, put the battery back in, turned the phone on, and the battery (which had a full charge) was now showing 0%. I plugged the phone in to the charger and that's when the area around the camera became too hot to touch. So I called T-Mo and now I've got to mail it off for a replacement. Fun stuff.
Click to expand...
Click to collapse
Wow. Same here.
Guess I'll call T-mobile
Dam this is crazy, I just bout one from Amazon too, but now I'm too scared to use it
Sent from my LG-P999 using XDA Premium App
Mine was mono price.
I got QVS from j&r for $17 and it works 100%.
update:
http://www.amazon.com/QVS-HIGH-SPEE...1?ie=UTF8&s=electronics&qid=1304272146&sr=1-1
kadenstern said:
I had the exact same thing happen to mine, and I did the exact same thing, replacement is on the way. I got mine from monoprice though.
Click to expand...
Click to collapse
The same thing happened on my phone with the monoprice cable. I don't know if the cable fubar'ed the phone, or the battery.
My phone initially wouldn't turn on for several hours, but it finally work up later (but the battery now won't hold a charge). And the phone stays hot when the damn thing isn't even turned on!
OH BOY!
This is not good. How is everyone hooking up their phone? Are you connecting to the tv first then the phone? Cuz I'm wondering if it makes a difference or not.
jdkackley said:
OH BOY!
This is not good. How is everyone hooking up their phone? Are you connecting to the tv first then the phone? Cuz I'm wondering if it makes a difference or not.
Click to expand...
Click to collapse
Cable hooked up to the tv, then the phone.
I tried two different cables and they work great. One from Amazon and the other from ebay.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=230606880939&ssPageName=STRK:MEWNX:IT
http://www.amazon.com/gp/product/B003ULNA3K
Docavelli said:
Same here. Completely fried the phone. Got the bad one from monoprice. Ordered another one from amazon and it works great.
XDA Mobile
Click to expand...
Click to collapse
Completely fried the phone? did you get a new phone for the 2nd cord? or what happened
Sounds like the common theme here is MONOPRICE. So I'd beware of purchasing their cables! On mine you can still smell the burning smell from the inside of the phone, and the battery won't stay charged for 6 hours when before I was getting easily a full day.

Battery suddenly dead on both dock and tablet

Until yesterday, my TF700 was working perfectly fine, but now I'm concerned as the battery in both the dock and the tablet have stopped working.
The AC adaptor's connected to the dock and I always charged both the tablet and the dock together for the most part.
I went to check the device this morning and suddenly found that they're not working at all.
Yesterday evening, I tried switching on the tablet and it would switch on and reach the ASUS screen, but not fully boot up.
I bought it from Amazon's Amazon Warehouse division and I have until the 31st to return this, but in the meantime, I'd like to know why the batteries have died on me suddenly and is there anything I can do about it.
borgmanjayce said:
Until yesterday, my TF700 was working perfectly fine, but now I'm concerned as the battery in both the dock and the tablet have stopped working.
The AC adaptor's connected to the dock and I always charged both the tablet and the dock together for the most part.
I went to check the device this morning and suddenly found that they're not working at all.
Yesterday evening, I tried switching on the tablet and it would switch on and reach the ASUS screen, but not fully boot up.
I bought it from Amazon's Amazon Warehouse division and I have until the 31st to return this, but in the meantime, I'd like to know why the batteries have died on me suddenly and is there anything I can do about it.
Click to expand...
Click to collapse
If it's a genuine hardware failure, you'd have to return -- unless you're very proficient at handling and replacing sensitive electronics yourself (microwelding, for example).
It has been reported before, and could be fixe din almost every case by letting the 700 be dead for at least an hour, and then let it fully charge while off (!) -- just let it sit hoked up to the wall charger for at least 8 hours. Then try to turn it on again.
Good luck.
MartyHulskemper said:
If it's a genuine hardware failure, you'd have to return -- unless you're very proficient at handling and replacing sensitive electronics yourself (microwelding, for example).
It has been reported before, and could be fixe din almost every case by letting the 700 be dead for at least an hour, and then let it fully charge while off (!) -- just let it sit hoked up to the wall charger for at least 8 hours. Then try to turn it on again.
Good luck.
Click to expand...
Click to collapse
I'll give that advice of yours a try especially as I don't want to have to return it if it's something that can be easily sorted out.
borgmanjayce said:
I'll give that advice of yours a try especially as I don't want to have to return it if it's something that can be easily sorted out.
Click to expand...
Click to collapse
It never hurts trying -- you aren't exactly the first to describe this, but luckily, pretty much all of the others were saved.
I finally managed to get the problem sorted out as it seems that the connection to the port on the keyboard had somehow come a bit loose without me noticing it.
Unfortunately, I have a new problem in that the cable itself seems to have died in that it won't work any more with the adapter as it started crackling a bit when I knocked the connector attached to the AC adaptor itself gently by accident. :crying:
borgmanjayce said:
I finally managed to get the problem sorted out as it seems that the connection to the port on the keyboard had somehow come a bit loose without me noticing it.
Unfortunately, I have a new problem in that the cable itself seems to have died in that it won't work any more with the adapter as it started crackling a bit when I knocked the connector attached to the AC adaptor itself gently by accident. :crying:
Click to expand...
Click to collapse
Well, I hope I am right in assuming this is not your luckiest week, huh? Is the cable damaged near the wall charging part? (That's what I understand.) The replacement cables probably are not that expensive, so I'd plonk down on a new one instead of initiating "daredevil repair mode".
Saying that gives me that MacGyver feeling. Duct tape and a pair of scissors would be all that he needs to fix this.
Oh, and maybe a pair of toothpicks and an old sock, just for looks.
MartyHulskemper said:
Well, I hope I am right in assuming this is not your luckiest week, huh? Is the cable damaged near the wall charging part? (That's what I understand.) The replacement cables probably are not that expensive, so I'd plonk down on a new one instead of initiating "daredevil repair mode".
Saying that gives me that MacGyver feeling. Duct tape and a pair of scissors would be all that he needs to fix this.
Oh, and maybe a pair of toothpicks and an old sock, just for looks.
Click to expand...
Click to collapse
The cable itself is fine (it's not worn down to the wire literally like a lot of cables and AC adapters you get for devices like iPods and Galaxy S II's), it's just that it has this weird burnt-like smell at the end connector that plus into the USB socket on the AC adaptor.
As for replacement cables, I'm surprised that they're not that easy to buy offline.
borgmanjayce said:
The cable itself is fine (it's not worn down to the wire literally like a lot of cables and AC adapters you get for devices like iPods and Galaxy S II's), it's just that it has this weird burnt-like smell at the end connector that plus into the USB socket on the AC adaptor.
As for replacement cables, I'm surprised that they're not that easy to buy offline.
Click to expand...
Click to collapse
Agreed -- buying them offline is a definite hassle. I have seen them online, though, and you can even hunt down the charger parts or the TF101 and TF201 Prime. They will work flawlessly.
BTW and FWIW (gotta love acronyms), my charging cable smells a bit funny at the end too. This specific one has to put through a lot of power, so I'm not even that surprised.
MartyHulskemper said:
Agreed -- buying them offline is a definite hassle. I have seen them online, though, and you can even hunt down the charger parts or the TF101 and TF201 Prime. They will work flawlessly.
BTW and FWIW (gotta love acronyms), my charging cable smells a bit funny at the end too. This specific one has to put through a lot of power, so I'm not even that surprised.
Click to expand...
Click to collapse
The net of this ... power smells! (sorry, couldn't resist!)
FordPrefect said:
The net of this ... power smells! (sorry, couldn't resist!)
Click to expand...
Click to collapse
LOL!
In all seriousness though, I love my TF700, it's just a shame that it's such a pain in the ass (not literally!) to buy official accessories in the shops and it's not as if you can buy a USB cable for it in the shops unlike ones for the iPod, iPad and iPhone.
borgmanjayce said:
LOL!
In all seriousness though, I love my TF700, it's just a shame that it's such a pain in the ass (not literally!) to buy official accessories in the shops and it's not as if you can buy a USB cable for it in the shops unlike ones for the iPod, iPad and iPhone.
Click to expand...
Click to collapse
No, it's a definite PITA
-- I had hoped that the new EU rulings concerning all smartphones needing to provide a microUSB charging input would extend to tablts, but so far this has not been the case, unfortunately.
FordPrefect said:
The net of this ... power smells! (sorry, couldn't resist!)
Click to expand...
Click to collapse
I risked saying that the tip of my ... smells funny on the interwebz and came away with it! </increased self-esteem>
LOL!
Just giving you guys a update concerning my device: It seems now that both batteries don't want to work any more for some reason or other as of yesterday. I've checked both the official USB cable and a third-party cable plugged into the official USB plug and they're not charging up the device at all.
The tablet can connect to my laptop as a media device without any problems, but I'm confused as to why it's not working at all when plugged into a USB adapter.
In any case, I'm going to order a AC adapter from eBay later today and see if that works or not.
borgmanjayce said:
Just giving you guys a update concerning my device: It seems now that both batteries don't want to work any more for some reason or other as of yesterday. I've checked both the official USB cable and a third-party cable plugged into the official USB plug and they're not charging up the device at all.
The tablet can connect to my laptop as a media device without any problems, but I'm confused as to why it's not working at all when plugged into a USB adapter.
In any case, I'm going to order a AC adapter from eBay later today and see if that works or not.
Click to expand...
Click to collapse
I wish you the best of luck! :good:

Problem charging my tab

Yesterday i installed some apps on my tab (P5110) with cyanogenemod11 then i plugged the charger ,after at least 2 hours the baterry was still 1% then today morning 10:00 i shut down my tab and now 15:00 it's only 40 % i installed mokee and same thing ,doesn't charge i have a wall charger Please help me !!
Sorry for bad english
look at battery stat, see whats draining...wipe battery stats
0semaj0 said:
look at battery stat, see whats draining...wipe battery stats
Click to expand...
Click to collapse
When i plug the charger it's says "Not charging" but when i shutdown my tab it's charges but its takes forever to full charge !
sidodz said:
When i plug the charger it's says "Not charging" but when i shutdown my tab it's charges but its takes forever to full charge !
Click to expand...
Click to collapse
Try another charger. Quite a few people seem to be complaining about the OEM Sammy chargers going kaput. Also could be a cable problem (broken wires) - I had a similar problem with my wife's tablet, fixed by replacing a cable.
kt-Froggy said:
Try another charger. Quite a few people seem to be complaining about the OEM Sammy chargers going kaput. Also could be a cable problem (broken wires) - I had a similar problem with my wife's tablet, fixed by replacing a cable.
Click to expand...
Click to collapse
Tnx everyone for your help i will buy a new one .
sidodz said:
i will buy a new one .
Click to expand...
Click to collapse
Before buying a new charger, I would suggest confirming the exact problem first. You may be able to borrow a charger from someone (any USB charger with approx 2 Amp output will work, for example, from an iPad), or a cable. See what fixes the issue, and get a replacement. Also, if you have some average soldering skills, the cable can fairly easily be fixed at home (in case it is a faulty cable) - the wires usually break at the connector, and the OEM Sammy 30-pin connector is snap-assembled, not glued, so you can take it apart and put it back togethet. Good luck!
kt-Froggy said:
Before buying a new charger, I would suggest confirming the exact problem first. You may be able to borrow a charger from someone (any USB charger with approx 2 Amp output will work, for example, from an iPad), or a cable. See what fixes the issue, and get a replacement. Also, if you have some average soldering skills, the cable can fairly easily be fixed at home (in case it is a faulty cable) - the wires usually break at the connector, and the OEM Sammy 30-pin connector is snap-assembled, not glued, so you can take it apart and put it back togethet. Good luck!
Click to expand...
Click to collapse
Thanks for your suggestion but i alreadh bought a new one but thanks againe for your help
sidodz said:
Thanks for your suggestion but i alreadh bought a new one
Click to expand...
Click to collapse
So... Does it work now?
kt-Froggy said:
So... Does it work now?
Click to expand...
Click to collapse
Yes it's works , and i gave the old charger to my uncle and he said that the problem were in the USB cable

Tab 2 stopped charging while on, still charging but very slowly while off

Hi guys, I'm hoping someone has a solution... my Tab 2 (GT-P3110, not rooted, stock ROM, original Samsung charger) all of a sudden stopped charging while it's on. The battery icon top right has a red cross over it and the tablet slowly discharges, the same as when it isn't connected to the power source. If I shut down, it charges but slowly - it takes around 10 hours to charge to 100%.
I tried with other (albeit generic) chargers of 2A and more - same result.
Tried also a few things found on internet, such as charging while holding the power button for 1 minute, and similar...
Before I go ahead and start butchering it, has anyone had a similar problem - how was it solved?
Thanks!
mradovan said:
Hi guys, I'm hoping someone has a solution... my Tab 2 (GT-P3110, not rooted, stock ROM, original Samsung charger) all of a sudden stopped charging while it's on. The battery icon top right has a red cross over it and the tablet slowly discharges, the same as when it isn't connected to the power source. If I shut down, it charges but slowly - it takes around 10 hours to charge to 100%.
I tried with other (albeit generic) chargers of 2A and more - same result.
Tried also a few things found on internet, such as charging while holding the power button for 1 minute, and similar...
Before I go ahead and start butchering it, has anyone had a similar problem - how was it solved?
Thanks!
Click to expand...
Click to collapse
I had similar problem with one of my tabs (I got a few 3113s). I tried (what i thought was) everything. Swapping batteries, flashing new roms, resets and such. The only way I found to fix it was to install a new motherboard.
I bought a used motherboard off eBay and watch an ifixit video. 10-12 screws later. It worked.
Just sharing my experience of the red x.
Here's a link to the seller I used on ebay. I actually had 2 broken tabs to fix, so, the bundle of 3 was right up my alley.
Look at this on eBay http://www.ebay.com/itm/151629379660
Sent from my SAMSUNG-SM-G870A using XDA Free mobile app
champ1919 said:
I had similar problem with one of my tabs (I got a few 3113s). I tried (what i thought was) everything. Swapping batteries, flashing new roms, resets and such. The only way I found to fix it was to install a new motherboard.
I bought a used motherboard off eBay and watch an ifixit video. 10-12 screws later. It worked.
Just sharing my experience of the red x.
Here's a link to the seller I used on ebay. I actually had 2 broken tabs to fix, so, the bundle of 3 was right up my alley.
Look at this on eBay http://www.ebay.com/itm/151629379660
Sent from my SAMSUNG-SM-G870A using XDA Free mobile app
Click to expand...
Click to collapse
Ouch... the fix (and shipment to Europe) would unfortunately surpass the value of the tablet - can probably get a similar specs alternative unit for the price of motherboard...
Thanks for taking time to respond, though - appreciated.
mradovan said:
Hi guys, I'm hoping someone has a solution... my Tab 2 (GT-P3110, not rooted, stock ROM, original Samsung charger) all of a sudden stopped charging while it's on. The battery icon top right has a red cross over it and the tablet slowly discharges, the same as when it isn't connected to the power source. If I shut down, it charges but slowly - it takes around 10 hours to charge to 100%.
I tried with other (albeit generic) chargers of 2A and more - same result.
Tried also a few things found on internet, such as charging while holding the power button for 1 minute, and similar...
Before I go ahead and start butchering it, has anyone had a similar problem - how was it solved?
Thanks!
Click to expand...
Click to collapse
In my experience, it just needs a new charger. When the charger doesn't provide enough electric supply to the tablet, the red x appears.
Sent from my espresso3g using XDA Labs
Lightracer said:
In my experience, it just needs a new charger. When the charger doesn't provide enough electric supply to the tablet, the red x appears.
Sent from my espresso3g using XDA Labs
Click to expand...
Click to collapse
Thanks for the suggestion. I have tried with a generic (5V, 2.4A) and my other ASUS (5V, 2A) - same result.
Maybe is the cable - it has this wide Samsung plug which is hard to replace this neck of the woods, so it's difficult to check.... but that's also a bit counterintuitive, as the charging should be a binary thing - either it works or it wouldn't be detected at all - or is there more to it?
The battery must be changed. In my case I couldn't find the original spare so I just used a 3.7 v battery from a portable charging device ( it worked but not enough the charging cable is always connected... That's atemporary solution ) the red cross appears only on stock ROMs if you use any KitKat or mm
try install different ROM if the problem persists then buy new battery
mradovan said:
Thanks for the suggestion. I have tried with a generic (5V, 2.4A) and my other ASUS (5V, 2A) - same result.
Maybe is the cable - it has this wide Samsung plug which is hard to replace this neck of the woods, so it's difficult to check.... but that's also a bit counterintuitive, as the charging should be a binary thing - either it works or it wouldn't be detected at all - or is there more to it?
Click to expand...
Click to collapse
The cable could also be the culprit. (Because I already experienced it and when I replaced it, Boom city it works)
Sent from my espresso3g using XDA Labs
i posted a somewhat similar thread, my bad. though my situation differs on a tab2 p3100.
mine does charge when power if off. however, it does not charge when power is on and the computer does not even recognize it. there is not even any error that a usb device is not being recognized, which is common error returned by windows when a usb has problem. all my drivers are okey.
and as well, the difference with mine is that i see no red x when my device is plugged in to the charger and powered on.
where on the same boat here
snowleopardmike said:
i posted a somewhat similar thread, my bad. though my situation differs on a tab2 p3100.
mine does charge when power if off. however, it does not charge when power is on and the computer does not even recognize it. there is not even any error that a usb device is not being recognized, which is common error returned by windows when a usb has problem. all my drivers are okey.
and as well, the difference with mine is that i see no red x when my device is plugged in to the charger and powered on.
where on the same boat here
Click to expand...
Click to collapse
Have you tried using a different cable?
EDIT: I just noticed I have already said that, my bad
Sent from my espresso3g using XDA Labs

Fast charging not working/ USB charging

Gentlemen, since a few months ago my huawei mate 8, (NXT - L09C605B1 00), the fast charging is no longer working and the worst thing is that the computer does not recognize it, it only charges, both on the pc and the original charger and original cable Load as USB and it takes 10 hours, also buy a new port of charge, all the spare part, my surprise is that it is still that same problem, I will thank you help with some solutions. My wife has the same phone and with my charged and cable if the fast charge works, please your help I do not know what to do
pochoreyes said:
Gentlemen, since a few months ago my huawei mate 8, (NXT - L09C605B1 00), the fast charging is no longer working and the worst thing is that the computer does not recognize it, it only charges, both on the pc and the original charger and original cable Load as USB and it takes 10 hours, also buy a new port of charge, all the spare part, my surprise is that it is still that same problem, I will thank you help with some solutions. My wife has the same phone and with my charged and cable if the fast charge works, please your help I do not know what to do
Click to expand...
Click to collapse
I have the same problem .. any help is appreciated
Do you use the good charger?
Till now, I used a Samsung charger with same output (ampere and volt) and it worked fine. But since 2 days, I had the same issue than you. I didn't use this one of Huawei because the plug wasn't compatible with my country. I then tinkered the connection to adapt it to my country. Now all works fine again.
franzyroy said:
Do you use the good charger?
Till now, I used a Samsung charger with same output (ampere and volt) and it worked fine. But since 2 days, I had the same issue than you. I didn't use this one of Huawei because the plug wasn't compatible with my country. I then tinkered the connection to adapt it to my country. Now all works fine again.
Click to expand...
Click to collapse
I am using the same charger which came along. Have tried with multiple chargers too but it's the same.
gandotratushar said:
I am using the same charger which came along. Have tried with multiple chargers too but it's the same.
Click to expand...
Click to collapse
OK. So it's not the issue.
any solutions?
Facing same problem
pochoreyes said:
Gentlemen, since a few months ago my huawei mate 8, (NXT - L09C605B1 00), the fast charging is no longer working and the worst thing is that the computer does not recognize it, it only charges, both on the pc and the original charger and original cable Load as USB and it takes 10 hours, also buy a new port of charge, all the spare part, my surprise is that it is still that same problem, I will thank you help with some solutions. My wife has the same phone and with my charged and cable if the fast charge works, please your help I do not know what to do
Click to expand...
Click to collapse
Hi, I have been facing the same problem recently. Please tell me if you found any solution to the problem? I have done everything to solve it. Changed chargers, done the hard reset. Even replaced the spare part. But my Mate 8 still does not connect to PC nor does it support fast charging. Any help will be appreciated.

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