Black screen on placing call cant access any option until cut call - Nexus 5 Q&A, Help & Troubleshooting

hi
i get black screen immed when place/rcv a call in my N5...i had this prob even in android 6. versions of all roms. how to overcome this issue ?

madroamer said:
hi
i get black screen immed when place/rcv a call in my N5...i had this prob even in android 6. versions of all roms. how to overcome this issue ?
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maybe proximity sensor of your device has been damaged. there are some apps which can disable proximity sensor but it needs root access

You should open the phone and check to make sure that all connections are tight and the area around the proximity sensor is clear.
If you use a screen protector, make sure the protector doesn't cover or interfere with opening for the sensor.

Related

[Q] Screen blanks when Making/Receiving Calls HELP!

I have tried searching for some time and have encountered several different opinions on how to resolve the issue however, none so far work.
When taking a call or when placing a call after connecting to the call the screen goes blank in what seems to be 2 seconds even though I still have the unit in my hand and not up to my face and I am not touching/blocking the proximity sensors.
What is the definitive answer on what I can do to make a change to the settings to prevent the keypad/screen from blanking out while in a call?
I have the display settings set to keep the screen on when not in a call to 10 minutes and always on when connected to a power source. For the life of me I cannot find a resolution to this problem.
Exhibit II 4G with Stock ROM and now Cyanogen Mod9
have you got a proximiti sensor? Meaby you screen film blocked it
I think your proximity sensor is broken.. try to search in play store for "proximity sensor" i've heard of an app that can turn off your proximity sensor when calling but i don't know for rooted devices or non rooted
Sent from my GT-I9000 using xda premium
Nope, I do have a screen film installed however, it clears and does not block the 2 proximity sensors on the top front of the phone.
I installed a Proximity Sensor APP from the market and it registers the device as working and activates the sensor at about 2 inches away.
I did notice today that when using the phone to call T-Mobile voice mail the dial pad does NOT blank during the call.
Does Android have a config file anywhere for this or is the screen blank setting built in to the system or perhaps the dialing app itself?

[Xperia Miro] Problems with the Proximity Sensor

Hello there.
I have recently had to replace my screen on my miro due to a crack, This went successfully in the fact the phone now works as before, with one minor problem. Since trying to make and receive calls my phone automatically goes to a black screen. this after many searches on the net resulted me to conclude that the sensor is blocked, as the screen digitizer was slightly different for the top left of screen too. the place where the sensors live. In can go round the problem with a set of earphones but sometime a call will cut off more using them. I downloaded the hardware disabler developed on this site but it doesn't load any drivers and then crashed, there also appears to be no other hardware disablers out there, or at least none I can find.
Basically I need some help on restoring the call function, either by fixing the proximity sensor or by getting rid of it
Any help will be welcome on this matter.
thanks

Sony proximity sensor bug?

Hi guys, I have a issue with proximity sensor, it happend from 4.4.2 and now i'm in 4.4.4 and still facing with it.
At the first time I think that is my app problem, so I don't care at all. But today, I found it (maybe to late) happend with all thing include call and the test in hidden menu.
This is the way how I made it:
1. cover the proximity sensor
2. start the call
-> screen go off
3. un-cover the proximity sensor
-> screen not turn on even the call ended. All thing you can do is press Power button twice
If this only happend with call, ok, I can accept it like a feature.
But when I try reproduce the issue in *#*#7378423#*#* - Service tests - Proximity Swich test, the result show that the proximity sensor cannotchange state and always "Detected".
So idk the problem is my phone or sony firmware, anyone can confirm that? I did some searching but can't find anything.
Thank you.
i think the problem is in proximity sensor because as u say it happend in 4.4.2 and 4.4.4, and i've use both firmware and i dont face any problem like that, and u can check if u have ur screen guard on ur proximity sensor, because it happens with me once i put my screen guard on proximity sensor thinking nothing will be wrong because screen guard is transparent but that my proximity sensor becomes like what u say, always detect, check it
It's not the problem of sensor, this problem is in firmware. I am facing the same problem and my frd too.
ChetanLokhande said:
It's not the problem of sensor, this problem is in firmware. I am facing the same problem and my frd too.
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i never face this problem,
which kernel you are using, i am using vinays nitrogen kernel, does this problem occur on stock ?

Proximity Sensor Issue

Hello there!
I have the problem since I put matte screen protector on my phone. Everytime I call/answering call screen goes black. Maybe it needs calibrating proximity sensor or something like, but I don't know how.
I would be very grateful if you could suggest me some way to fix this problem.
Thanks
Some screen protectors just mess with the proximity sensor, remove them and verify the sensors operation... If it fixes the problem, contact the manufacturer/retailer and request a refund, a screen protector designed for the device should not interfere with any sensor's operations.
There is no way to calibrate the sensor I am aware of.
Sensors Test app by Ettore Zaffaroni is a handy tool to check proximity sensor and others. It detects 3 levels of proximity, less than 1 cm, between 1 and 3 cm, beyond 3 cm on Moto G 3th. The proximity sensor on this model is right between the ear speaker and the front facing camera.
Thank you both for the answer.
The protector I'm using currently is custom cut (cause there was no other option for my phone in my region). It covers sensor and hence the problem comes. When putting on I didn't think there would form this kind of obstacle. The Clear one that I had purchased from amazon and used before was cut nicely and didn't cover sensor.
Lately I was searching some tools for calibrating and came up with an app named Proximity sensor restore/repair by Mobile Direction. As it says it only repairs the software problem not hardware. I gave it a try and for now sensor works. Though, I don't know if it will be permanent solution.
Alternative is to cut there too where proximity sensor is located, cause I don't want to remove the protector yet.
Oh no ! here it comes again! I had a long standing issue on Moto G Osprey with screen going blank when making or receiving a call . WIth AospExtended ROM 26/09 version it was resolved . In mean time I spent 1 year tried to resolve teh issue by installing stock motoroal firmwayre, proximity sensor disabling via exposed module, proximity sensor caliberation etc and nothing worked . But with 26/09 build thsi was resolved and my screen was working on 90% of calls and on 10 % dialler or call accepting option was not apearing but status bar was visible where on Andropid Nougat roms and Marshmellow Roms it was 90% of calls were made received with blank screen and then rubbing over sensor to wake up screen .
After the Alpha build 30/09 this has came back again . I have checked again on 26/09 build and issue is not there . Can anyone suggest why I am having this issue with new build or what changes been made into new build which can cause this issue ? I understand only few people have this issue and even on Lenovo forums there is no solution to it
Proximity sensor Complete solution 101%
I have also same problem and All osprey custom ROM last update has this problem.
But guys u can use cypheros 4.1.2 there is no problem with proximity sensor it's same stable as AEX 4.6
get.cypheros.co

Black display

Hello,
I done the last official update, now when i make a call my screen become black.
How can i fix it ?
jkd said:
Hello,
I done the last official update, now when i make a call my screen become black.
How can i fix it ?
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It's called a proximity sensor, i.e when the phone detects your ear is close by to the receiver during a call, it switches off the screen to save battery. There's an option somewhere to disable it..
Naveenthemi said:
It's called a proximity sensor, i.e when the phone detects your ear is close by to the receiver during a call, it switches off the screen to save battery. There's an option somewhere to disable it..
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I know that, but here the display become black only with the outed calling and the phone isn't near my ear.
Did you found any solution for that i am facing the same issue ???
Hemant1234 said:
Did you found any solution for that i am facing the same issue ???
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I disabled the proximity sensor in incoming call settings

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