Database Info

[Q] Unlocking bootloader - impossible

Hi,
I belong to those who cannot unlock the TF300T bootloader (in my case probably because I sent it once to Asus Repair Center and after getting back the serial number was removed from the device). I've tried to unlock plenty of times with the Asus Unlock Tool -- without any result.
I can root the device and I can flash any factory ROM, downloaded from Asus website -- but I cannot flash any custom ROM. It would be essential since the official ROM (any of them) becomes laggy and slow very soon after flashing and I am tired of flashing and re-doing the setup process every month or so.
The Service Center certainly does not recognise its responsibility and does not want to help.
To tell the truth I could not follow day-by-day the TF300T threads of the Forum, so let me ask: Is there any new method to unlock? Or without unlock is it possible to flash a smoother and quicker custom ROM to my device?
Thanks in advance for the answers!

I have the same problem....

If you are rooted, you could try flashing a custom recovery via the command line, but it will probably not work with a locked bootloader (can't test, I am unlocked).
But I saw several people report that they succeeded with unlocking after contacting their local Asus representative.
Obviously they can request an update in the device database, then the unlock tool works.
Don't give up and keep nagging the Asus guys, till they look into it just to get rid of you!

I'm a member of this awesome non-unlockable group. I hope Asus burns in hell! I've spent the past 4 days and countless hours f**king with this thing. I'm so fed up with these assholes. I'm never using ****ty android again.

ctibor said:
Hi,
I belong to those who cannot unlock the TF300T bootloader (in my case probably because I sent it once to Asus Repair Center and after getting back the serial number was removed from the device). I've tried to unlock plenty of times with the Asus Unlock Tool -- without any result.
I can root the device and I can flash any factory ROM, downloaded from Asus website -- but I cannot flash any custom ROM. It would be essential since the official ROM (any of them) becomes laggy and slow very soon after flashing and I am tired of flashing and re-doing the setup process every month or so.
The Service Center certainly does not recognise its responsibility and does not want to help.
To tell the truth I could not follow day-by-day the TF300T threads of the Forum, so let me ask: Is there any new method to unlock? Or without unlock is it possible to flash a smoother and quicker custom ROM to my device?
Thanks in advance for the answers!
Click to expand...
Click to collapse
I actually ran into this problem but without sending it in for repairs, like f69m said
f69m said:
Don't give up and keep nagging the Asus guys, till they look into it just to get rid of you!
Click to expand...
Click to collapse
and they did, and I'm enjoying the benefits of doing so. Good Luck

After 1 year they finally answered that the tool doesn't work and it's not supported

spider623 said:
After 1 year they finally answered that the tool doesn't work and it's not supported
Click to expand...
Click to collapse
Hi.
Are you sure of it? I've bought my tf300t few months ago (it was a refurbished tablet). The unlock tool didn't work for me. Two weeks ago i've sent a mail to asus support and they told me to send them some screenshots (with my SN and mac adress etc.). After that, they updated their database and told me to retry to unlock the bootloader.
It did'nt change anything for me. I still have the network problem. I've tried the asus device tracker website and it tells me that my serial number isn't correct but when i write it in the product registration on asus website, it's automatically recognized as a tf300t and the support told me that everything was ok for them and the guy was able to read informations about my tablet...
Did anybody encounter the same problem ?
PS: sorry for my bad english.

kallos said:
Hi.
Are you sure of it? I've bought my tf300t few months ago (it was a refurbished tablet). The unlock tool didn't work for me. Two weeks ago i've sent a mail to asus support and they told me to send them some screenshots (with my SN and mac adress etc.). After that, they updated their database and told me to retry to unlock the bootloader.
It did'nt change anything for me. I still have the network problem. I've tried the asus device tracker website and it tells me that my serial number isn't correct but when i write it in the product registration on asus website, it's automatically recognized as a tf300t and the support told me that everything was ok for them and the guy was able to read informations about my tablet...
Did anybody encounter the same problem ?
PS: sorry for my bad english.
Click to expand...
Click to collapse
For the TG, for T they just don't support unlocking, the Asus policy is simple now, quantity first, they stop cats about quality and didn't train the support to help you with complex matters, plus unlocking voids the warranty and they are instructed not to help you with it, also rma the tablet to unlock it will cost you 350 euro for shipping, replacing the motherboard, voiding the warranty and all that without shipping warranty and no telling when they will find time to do it, too many defective products
Sent from my Nexus 4 using Tapatalk

spider623 said:
For the TG, for T they just don't support unlocking, the Asus policy is simple now, quantity first, they stop cats about quality and didn't train the support to help you with complex matters, plus unlocking voids the warranty and they are instructed not to help you with it, also rma the tablet to unlock it will cost you 350 euro for shipping, replacing the motherboard, voiding the warranty and all that without shipping warranty and no telling when they will find time to do it, too many defective products
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Well... The warranty isn't a problem anymore. It's available only for pair of months now. They knew my tablet was a tf300 T. Different people have been requested in asus support to solve the problem. They have updated their database with the necessary informations... If the app wasn't supported anymore, don't you think that one of them would have told it? I've asked it to the support guy, i'm waiting his answer.... I'll don't let them like this.

I also can't unlock and ASUS refuse to help.
Sent from my Zest_T1_G46_2014 using Tapatalk

Question: Will flashing stock and relocking the bootloader get my warranty back?

I can't seem to find the answer to this question anywhere on the moto g forum, so that means I'll have to ask you guys myself.
I purchased this device after having an s3 mini. On the s3 mini I was able to install the TWRP recovery and some custom roms like cyanogenmod. But if anything would go wrong I would just flash the stock rom and bring it over to the store for repairs.
But after looking on this forum, it seems that whenever you unlock the bootloader on the moto g3 your warranty is permanently voided. So here's my question:
If I unlock the bootloader and flash TWRP, cyanogenmod, etc. and my device breaks. Would flashing stock and relocking the bootloader get my warranty back? ( i don't know if it makes any difference but i live in the Netherlands )
I hope you guys will be able to help me answer this question because i really want to root my device and get cyanogenmod on it.

Warranty is legally void the moment you submit the unlock code to Motorola. They will update their database with your unlock code and provide you the unlock key.
So relocking bootloader or flashing stock rom won't restore your warranty legally. But if lucky, the motocare engineer might proceed to repair your phone by seeing stock rom on board. So keep stock while visiting motocare. But legally it doesn't renew your warranty.

The answer is simple and easy to find... No, once you accept Motorola's T&C for unlocking the bootloader, which are crystal clear if you even glance at them, and receive your unlock token your warranty is void, period. You don't even have to actually unlock the bootloader, just accepting the T&C is enough. At this point your serial number/IMEI are flagged as warranty void in Motorola's database. The actual state of your device doesn't even matter.
BTW, technically what you did with your S3 should have voided the warranty, but depending on who handled the warranty (carrier or Samsung) and their thoroughness, many got through anyway. To the best of my knowledge the only devices you can modify significantly and not void the warranty are Nexus devices.
Sent from my MotoG3 using Tapatalk

acejavelin said:
The answer is simple and easy to find... No, once you accept Motorola's T&C for unlocking the bootloader, which are crystal clear if you even glance at them, and receive your unlock token your warranty is void, period. You don't even have to actually unlock the bootloader, just accepting the T&C is enough. At this point your serial number/IMEI are flagged as warranty void in Motorola's database. The actual state of your device doesn't even matter.
BTW, technically what you did with your S3 should have voided the warranty, but depending on who handled the warranty (carrier or Samsung) and their thoroughness, many got through anyway. To the best of my knowledge the only devices you can modify significantly and not void the warranty are Nexus devices.
Sent from my MotoG3 using Tapatalk
Click to expand...
Click to collapse
I've already been to the motorola site for unlocking the bootloader before (xda won't let me post the URL) and I have followed the instructions up until step 6: "Check if your device can be unlocked by pasting this string in the field below, and clicking “Can my device be unlocked?”
After that I did NOT click the "REQUEST UNLOCK KEY" button. Is my warranty voided because of following the steps up until step 6?
(because if it is voided, I might as well just root it already)

Djurre2709 said:
I've already been to the motorola site for unlocking the bootloader before (xda won't let me post the URL) and I have followed the instructions up until step 6: "Check if your device can be unlocked by pasting this string in the field below, and clicking “Can my device be unlocked?”
After that I did NOT click the "REQUEST UNLOCK KEY" button. Is my warranty voided because of following the steps up until step 6?
(because if it is voided, I might as well just root it already)
Click to expand...
Click to collapse
No, not yet... I don't remember the step #, but Until you accept the T&C and request the unlock token, your warranty is good.
Sent from my MotoG3 using Tapatalk

acejavelin said:
No, not yet... I don't remember the step #, but Until you accept the T&C and request the unlock token, your warranty is good.
Sent from my MotoG3 using Tapatalk
Click to expand...
Click to collapse
Thanks for the help!
I have desided to request the key, I'll be rooting my device very soon.

Djurre2709 said:
Thanks for the help!
I have desided to request the key, I'll be rooting my device very soon.
Click to expand...
Click to collapse
I'm facing the same problem as you. What made you choose to unlock it?
Envoyé de mon MotoG3 en utilisant Tapatalk

vinz244 said:
I'm facing the same problem as you. What made you choose to unlock it?
Envoyé de mon MotoG3 en utilisant Tapatalk
Click to expand...
Click to collapse
I decided to root my device because on my other devices I use cyanogenmod as a daily driver. Because of this I'm used to the advantages it has, and the freedom you have over your device. I don't have my warranty anymore, but the fact that my s3 mini actually faced the same problems and I was able to get it repared by just flashing stock made me think that the risk isn't that big. Also the other dude said that by flashing stock the device might stil be repaired. So I decided to take the risk and root my device. After that I flashed cyanogenmod on it and now I use this as daily driver on my Moto G 2015 too.
So the chances are that eventhough my warranty is voided legally, they might stil fix my device if broken. Because of the fact that they did this with my other device once I thought it wouldn't do any harm to root this device too.
Some tips if you do decide to root your device;
go over to the FAQ tab on this forum to find yourself the link to the TWRP recovery. This is as far as I know the best custom recovery for the Moto G 2015.
Also on the beginning of the FAQ it says you need to find out what device you have (personally I've got the XT1541), look this up for your own case and do your research before you start unlocking the bootloader.
After you've unlocked the bootloader your device will be factory reset, so make sure you back up all your data.
When you have installed the TWRP, make sure to make a 'nandroid backup' from your stock rom in case you fail to install any other rom (might you intend to do so). Keep this nandroid backup stored on your computer too.
If you decide to install cyanogenmod (certainly as a beginner) I would recommend to install a snapshot instead of a nightly. Also don't install an unofficial except if your absolutely shure you want to do this.
For the original download page of cyanogenmod go to download.cyanogenmod.org and search for the device 'osprey'
When you install gapps I strongly suggest to install the nano package (the other packages didn't work for me)
Go to opengapps.org and select ARM - 5.1.1 (or 6.0 depending on the android version) - nano
Just a few tips for you ( unfortunately I had to find out some of these things the hard way, so that's why I thought I would leave them here for you )
Good luck with whatever you intend to do with your device and I hope my opinion and knowledge might help you to decide what you want to do with your device

Djurre2709 said:
I decided to root my device because on my other devices I use cyanogenmod as a daily driver. Because of this I'm used to the advantages it has, and the freedom you have over your device. I don't have my warranty anymore, but the fact that my s3 mini actually faced the same problems and I was able to get it repared by just flashing stock made me think that the risk isn't that big. Also the other dude said that by flashing stock the device might stil be repaired. So I decided to take the risk and root my device. After that I flashed cyanogenmod on it and now I use this as daily driver on my Moto G 2015 too.
So the chances are that eventhough my warranty is voided legally, they might stil fix my device if broken. Because of the fact that they did this with my other device once I thought it wouldn't do any harm to root this device too.
Click to expand...
Click to collapse
(Sigh)... Of course they will fix your device, just not under warranty and not for free. I don't know how much clearer Motorola can be, if you accept the T&C and get the unlock token, your warranty is void. Period.
Your ESN & serial number are flagged in Motorola's database as no warranty, the actual state of the device is not relevant, they don't care, even if you never actually unlock or modify the device... This is not Samsung, LG, HTC, or any other company, this is Motorola and it's how they do it. They are very clear and don't try to hide it or fudge it, it just is and they make sure you know it.
But at the same time, the failure rate of the Moto G is extremely low, so your probably fine anyway.
Sent from my MotoG3 using Tapatalk

Djurre2709 said:
I decided to root my device because on my other devices I use cyanogenmod as a daily driver. Because of this I'm used to the advantages it has, and the freedom you have over your device. I don't have my warranty anymore, but the fact that my s3 mini actually faced the same problems and I was able to get it repared by just flashing stock made me think that the risk isn't that big. Also the other dude said that by flashing stock the device might stil be repaired. So I decided to take the risk and root my device. After that I flashed cyanogenmod on it and now I use this as daily driver on my Moto G 2015 too.
So the chances are that eventhough my warranty is voided legally, they might stil fix my device if broken. Because of the fact that they did this with my other device once I thought it wouldn't do any harm to root this device too.
Some tips if you do decide to root your device;
go over to the FAQ tab on this forum to find yourself the link to the TWRP recovery. This is as far as I know the best custom recovery for the Moto G 2015.
Also on the beginning of the FAQ it says you need to find out what device you have (personally I've got the XT1541), look this up for your own case and do your research before you start unlocking the bootloader.
After you've unlocked the bootloader your device will be factory reset, so make sure you back up all your data.
When you have installed the TWRP, make sure to make a 'nandroid backup' from your stock rom in case you fail to install any other rom (might you intend to do so). Keep this nandroid backup stored on your computer too.
If you decide to install cyanogenmod (certainly as a beginner) I would recommend to install a snapshot instead of a nightly. Also don't install an unofficial except if your absolutely shure you want to do this.
For the original download page of cyanogenmod go to download.cyanogenmod.org and search for the device 'osprey'
When you install gapps I strongly suggest to install the nano package (the other packages didn't work for me)
Go to opengapps.org and select ARM - 5.1.1 (or 6.0 depending on the android version) - nano
Just a few tips for you ( unfortunately I had to find out some of these things the hard way, so that's why I thought I would leave them here for you )
Good luck with whatever you intend to do with your device and I hope my opinion and knowledge might help you to decide what you want to do with your device
Click to expand...
Click to collapse
Thanks I still need time to decide but interesting! My best experience with support is probable with Archos. I sent them my phone bricked 3 times because of bad flashed rom and they would send me a new one
Envoyé de mon MotoG3 en utilisant Tapatalk

How to Downgrade Android Q to P

Hello,
Is there any way to downgrade Android Q to Android P
My Cell is nither root not unlocked bootloader?
I want to downgrade but don't want to void warranty too?

Asus website provides an specified Android P ROM for downgrading purpose, you can download and flash it.

HTC_FUZE said:
Asus website provides a specified Android P ROM for downgrading purpose, you can download and flash it.
Click to expand...
Click to collapse
Thanks for Revert
But I didn't find any link who provide downgrade firmware, can you please share here so everyone takes benefits
And one more - if I unlock bootloader and root than is it possible to relock after stock Rom flash ?, because I had Sony Cell and not possible in sony after unlock to relock, also once unlock never get Sony Software Support too.

Here is an image to downgrade from WW-17.1810.1910.63 (Android Q) to target Image Version: WW-16.1220.1909.194. While it says ' from WW-17.1810.1910.63', it should work for all Android Q (10) builds currently available.

_Kuroi_ said:
Here is an image to downgrade from WW-17.1810.1910.63 (Android Q) to target Image Version: WW-16.1220.1909.194. While it says ' from WW-17.1810.1910.63', it should work for all Android Q (10) builds currently available.
Click to expand...
Click to collapse
Ok, will download and try, is it require any specific tool? or directly flash?

sunnymodh said:
Ok, will download and try, is it require any specific tool? or directly flash?
Click to expand...
Click to collapse
https://www.asus.com/us/Phone/ZenFone-6-ZS630KL/HelpDesk_BIOS/
Version Android Q downgrade to Android P
2019/11/041.86 GBytes
ASUS ZenFone 6 ZS630KL Software downgrade from WW-17.1810.1910.63 (Android Q) to target Image Version: WW-16.1220.1909.194 (Android P) by using MicroSD card for WW SKU only* Please follow step 6 and ensure to backup data before downgrade.
Steps of Update:
1. Prepare a MicroSD card.
2. Check software version of your device**
3. Only apply to same SKU update, Example: WW->WW, CN->CN, TW->TW, ID->ID.
4. Software update cannot transfer the software SKU.
5. Wrong SKU may cause update failure, please update the same SKU version only.
6. How to manual update firmware please refer to
https://www.asus.com/tw/support/FAQ/1039929
*How to know the device model?
Path: Settings->About-> Model number
Example: ASUS PadFone2
**How to know the device software version?
Path: Settings->About-> software information->Build number
Example: CHT_PadFone2-user-10.4.17.15-UpdateLauncher
*System upgrade may cause part of data missing, please backup your important data before system upgrading.
Click to expand...
Click to collapse
---------- Post added at 18:00 ---------- Previous post was at 17:53 ----------
sunnymodh said:
And one more - if I unlock bootloader and root than is it possible to relock after stock Rom flash ?, because I had Sony Cell and not possible in sony after unlock to relock, also once unlock never get Sony Software Support too.
Click to expand...
Click to collapse
The same goes for Asus.

_jis_ said:
https://www.asus.com/us/Phone/ZenFone-6-ZS630KL/HelpDesk_BIOS/
---------- Post added at 18:00 ---------- Previous post was at 17:53 ----------
The same goes for Asus.
Click to expand...
Click to collapse
Thank you So Much for this information.
Nowadays every company tries to control people who try to break their policy.

_jis_ said:
The same goes for Asus.
Click to expand...
Click to collapse
You can relock the bootloader. The command is "fastboot oem asus-back" without the quotes).
Not sure how ASUS would know whether the bootloader was ever unlocked, but if they can then warranty may still be void.

Devhux said:
Not sure how ASUS would know whether the bootloader was ever unlocked, but if they can then warranty may still be void.
Click to expand...
Click to collapse
This is very simple why Asus can know about it because you have to use their tool to unlock the bootloader.
https://www.asus.com/Phone/ZenFone-6-ZS630KL/HelpDesk_Download/
Version UnlockTool_9.1.0.11
2019/10/28 752.44 KBytes
Unlock Device App: Unlock boot loader
Notice:
Before you download, install, and use the Unlock Device App you acknowledge and assume complete risk to the quality and performance of this App, including but not limited to the following: once you activate the App you will not be able to recover your ASUS product (“Original Product”) back to original locked conditions; the Original Product with the activated App will not be deemed the Original Product; the Revised Product will no longer be covered under the warranty of the Original Product; the software of Revised Product will no longer be deemed the software of the Original Product and can no longer receive ASUS software updates; your purchased digital content may also be affected.
You also acknowledge ASUS does not guarantee service satisfaction to any Revised Product, including events involving paid service requested by you to be performed to the Revised Product.
Furthermore, such repaired Revised Product will not be covered under the warranty of the Original Product; the software of the repaired Revised Product will not be deemed the software of the Original Product and will not receive ASUS software updates.
It is strongly advised that you avoid activating this App unless you fully understand and accept the risks that may arise.
Click to expand...
Click to collapse

Not true. I was able to unlock using a different method.
(2nd option in this article)
https://www.getdroidtips.com/unlock..._bootloader_using_fastboot_method_unconfirmed

Devhux said:
Not true. I was able to unlock using a different method.
(2nd option in this article)
https://www.getdroidtips.com/unlock..._bootloader_using_fastboot_method_unconfirmed
Click to expand...
Click to collapse
I wonder if this can be considered the unofficial method to avoid letting Asus know completely

Let me break my phone and see what Asus says when I RMA it..... ?
(just kidding - I can't afford to go without a phone).
Edit - for what it's worth Asus' support site still says my device is under warranty, though it may not reflect whether bootloader has been unlocked.

sunnymodh said:
Ok, will download and try, is it require any specific tool? or directly flash?
Click to expand...
Click to collapse
Finally, Succesfully downgrade Android 10 to 9 - No any Special tools required for this, just download a 1.9 GB file and put it on SD Card Root directory, Asus Automatically Extract File and Install without entering Download Mode(Power Button+Volume Down)
Thanks, Kuroi and Jis for the information

Devhux said:
Not true. I was able to unlock using a different method.
(2nd option in this article)
https://www.getdroidtips.com/unlock..._bootloader_using_fastboot_method_unconfirmed
Click to expand...
Click to collapse
Oh Great Devhux - so now do you have a warranty available? and can you access Asus Software support which they mentioned on their website?
Please share - If warranty Void not much problem but can you get the same output on Sound, Screen, and Software Support after unlocked bootloader?

sunnymodh said:
Oh Great Devhux - so now do you have a warranty available? and can you access Asus Software support which they mentioned on their website?
Please share - If warranty Void not much problem but can you get the same output on Sound, Screen, and Software Support after unlocked bootloader?
Click to expand...
Click to collapse
Right now I've relocked my bootloader and still seems I have warranty support. Not sure what all I can check as I've already gone through the warranty status page where I entered my serial number.

Devhux said:
Right now I've relocked my bootloader and still seems I have warranty support. Not sure what all I can check as I've already gone through the warranty status page where I entered my serial number.
Click to expand...
Click to collapse
have you received any OTA after unlocked bootloader? if yes and successfully install than it works fine, and you can check the sound quality, by using headphone, because in Sony Cells Sound Quality and Screen Quality little down after bootloader unlocked

You probably won't receive OTA updates with an unlocked bootloader, but relocking it you'd be fine. As for sound & screen quality I didn't notice a difference.
That said, I might get the mods to move these last few posts into their own thread as they aren't related to downgrading from Android Q.

so anyone tries to use that semi unofficial method and get ota and successfully update ?

Devhux said:
Not true. I was able to unlock using a different method.
(2nd option in this article)
https://www.getdroidtips.com/unlock..._bootloader_using_fastboot_method_unconfirmed
Click to expand...
Click to collapse
What is the content of file Key.txt? I tried command "ECHO > key.txt", and then open the file, i just see "ECHO is on." in the file, nothing else.

sunnymodh said:
have you received any OTA after unlocked bootloader? if yes and successfully install than it works fine, and you can check the sound quality, by using headphone, because in Sony Cells Sound Quality and Screen Quality little down after bootloader unlocked
Click to expand...
Click to collapse
Advantages of android P over Q??

Question Relock device app - Asus Rog 5

Relock device app - Asus Rog 5 WW edition.
Please help me. Out of curiosity, I installed the unlock device app from Asus official support website link.
I want to go back to my normality of my phone. Please could you guide me to relock to my old settings. I'm not too much of a tech geek.
It was done my mistake. Please help me to go back to my old setting. I just want to get out of this Unlock device app settings.
Please help me considering me as a newbie.

There is no such thing as a relock app. You can relock your bootloader from Fastboot with some caveats and risks if your device is not a genuine WW version.
Discussed and covered in numerous posts on this forum such as here:
ROG Phone 5
Hello I need a hand, I installed the latest OS version for Rog Phone with the tools provided by ASUS Rog phone Since my updates it is installed very well, but I have a Bootloader message each time the phone is started (see photo) I would like to...
forum.xda-developers.com

Question How to root rog 7

I executed some commands, but root did not succeed
fastboot flash boot /path/to/magisk_patched_[random_strings].img
fastboot flash vbmeta --disable-verity --disable-verification vbmeta.img

I also couldn't achieve root.
I submitted a bug report on github.

IIRC patching init_boot.img is required for A13 devices (not boot.img as it was previously)

Did not succeed
and yes, I tried twice unlocking with the Asus unlock app

ACiDC0re said:
Did not succeed
and yes, I tried twice unlocking with the Asus unlock app
Click to expand...
Click to collapse
It literally tells you that device is locked. Do you get "g.co/ABH" screen during powering on the device?
If so, try in fastbootd ("adb reboot fastboot" or "fastboot reboot fastboot")

That worked
fastboot mode did the trick
Thank you!
download firmware from Asus
unpack the payload with payload-dumper
copy init_boot.img to phone
patch init_boot.img in magisk
copy magisk_patched.img back to PC
reboot phone to fastboot mode (adb reboot fastboot)
flash patched img: fastboot.exe flash init_boot magisk_patched.img
profit!

ACiDC0re said:
That worked
fastboot mode did the trick
Thank you!
download firmware from Asus
unpack the payload with payload-dumper
copy init_boot.img to phone
patch init_boot.img in magisk
copy magisk_patched.img back to PC
reboot phone to fastboot mode (adb reboot fastboot)
flash patched img: fastboot.exe flash init_boot magisk_patched.img
profit!
Click to expand...
Click to collapse
Thank you very much.

aaa.bbb111222 said:
It literally tells you that device is locked. Do you get "g.co/ABH" screen during powering on the device?
If so, try in fastbootd ("adb reboot fastboot" or "fastboot reboot fastboot")
Click to expand...
Click to collapse
Thank you very much.

Hi !!
I'm having problems with unlocking the bootloader (tencent version)
with the latest software installed (WW-33.0820.0810.121)
using the Unlock Device App Asus provides on their website on the newest version (1.0.0.7)
giving me an error when I try to unlock the bootloader "Failed to unlock your device please try again later."
how did ya'll unlocked it??

Eran Sadgan said:
Hi !!
I'm having problems with unlocking the bootloader (tencent version)
with the latest software installed (WW-33.0820.0810.121)
using the Unlock Device App Asus provides on their website on the newest version (1.0.0.7)
giving me an error when I try to unlock the bootloader "Failed to unlock your device please try again later."
how did ya'll unlocked it??
Click to expand...
Click to collapse
FYI I believe the ASUS bootloader unlocking server is currently down / malfunctioning and haven't gotten a good answer from their technical support. I'm currently receiving the same error and here are some links to forums posts experiencing the same behavior.
https://forum.xda-developers.com/t/asus-unlock-app-not-working.4582229/
Asus Unlock Tool not working on Zenfone 9
Recently received an Asus Zenfone 9 and the Asus Unlock App is returning "Failed to unlock your device, please try again later.[24802]" when attempting to unlock the bootloader. While running logcat I also see the following HTTP output: 05-03 10:43:50.133 28231 943 I ViseLog ...
zentalk.asus.com
Official Unlock tool not working for Zenfone 7
After downloading official Unlock tool from ASUS Website amd attempting to unlock my ZenFone 7 device. I keep getting error: Failed to unlock your device. Please try again later [24802] Can admins clarify if it is temporary issue with unlock server or unlocking has been disabled permanently?
zentalk.asus.com

Lost fingerprint and entire screen lock, does anyone have a way to fix it?

jstys92 said:
FYI I believe the ASUS bootloader unlocking server is currently down / malfunctioning and haven't gotten a good answer from their technical support. I'm currently receiving the same error and here are some links to forums posts experiencing the same behavior.
https://forum.xda-developers.com/t/asus-unlock-app-not-working.4582229/
Asus Unlock Tool not working on Zenfone 9
Recently received an Asus Zenfone 9 and the Asus Unlock App is returning "Failed to unlock your device, please try again later.[24802]" when attempting to unlock the bootloader. While running logcat I also see the following HTTP output: 05-03 10:43:50.133 28231 943 I ViseLog ...
zentalk.asus.com
Official Unlock tool not working for Zenfone 7
After downloading official Unlock tool from ASUS Website amd attempting to unlock my ZenFone 7 device. I keep getting error: Failed to unlock your device. Please try again later [24802] Can admins clarify if it is temporary issue with unlock server or unlocking has been disabled permanently?
zentalk.asus.com
Click to expand...
Click to collapse
After doing some research I understand that on the Tencent Version of the phone the sellers unlock and relock Bootloader after changing from CC to WW so they mess up bootloader.
It seems that the only way of unlocking the bootloader is using EDL, which I'm scared to use b/c I don't want to brick my new Rog phone 7 -_-
Can someone with the global version verify that using the unlock tool Asus provides works on their device?

Eran Sadgan said:
After doing some research I understand that on the Tencent Version of the phone the sellers unlock and relock Bootloader after changing from CC to WW so they mess up bootloader.
It seems that the only way of unlocking the bootloader is using EDL, which I'm scared to use b/c I don't want to brick my new Rog phone 7 -_-
Can someone with the global version verify that using the unlock tool Asus provides works on their device?
Click to expand...
Click to collapse
I'm also hoping to get some confirmation because I'm experiencing issues with the Unlock Tool on the zenfone 9, not the ROG phone so I don't think the issue you mentioned above applies in that case. Maybe there's multiple variables but I believe the asus servers are down until someone says that the Unlock Tool is working for them.

jstys92 said:
I'm also hoping to get some confirmation because I'm experiencing issues with the Unlock Tool on the zenfone 9, not the ROG phone so I don't think the issue you mentioned above applies in that case. Maybe there's multiple variables but I believe the asus servers are down until someone says that the Unlock Tool is working for themmy
Click to expand...
Click to collapse
My previous phone was the Zenfone 9, and I unlocked it using the Asus unlock tool that is provided on their website and successfully rooted it.
Are there several editions to the Zenfone like the Rog or is there only a global version?
if there's only a global version that probably means their servers are down.

Eran Sadgan said:
My previous phone was the Zenfone 9, and I unlocked it using the Asus unlock tool that is provided on their website and successfully rooted it.
Are there several editions to the Zenfone like the Rog or is there only a global version?
if there's only a global version that probably means their servers are down.
Click to expand...
Click to collapse
I've previously had success on the zenfone 9 as well, its only as recent as this week that the bootloader unlock tool is not working. ASUS support has responded saying their servers "were down for maintenance and to try again" but nothing has been fixed up to this point. I'm not sure if it's broken for everyone currently and if they've purposefully disabled it or it's just malfunctioning.

jstys92 said:
I've previously had success on the zenfone 9 as well, its only as recent as this week that the bootloader unlock tool is not working. ASUS support has responded saying their servers "were down for maintenance and to try again" but nothing has been fixed up to this point. I'm not sure if it's broken for everyone currently and if they've purposefully disabled it or it's just malfunctioning.
Click to expand...
Click to collapse
Yep,
Hope that the bootloader can be unlocked on the tencent version once the servers are back up.
Certainly will work with the zenfone 9.

hi anyone need to root his rog phone 7 pleass send me on telegram @aborem89

Converted CN>WW devices will not pass validation on the ASUS servers because the device region fingerprint has been changed and doesn't match. Only known way short off trying through EDL methods is to do a full reverse to CN and try to unlock before converting to WW again. This has been the case with all the previous ROG devices (and probably Zen models too) that I know of...

Can anyone make a step by step video on how to change the rom from cn - ww(global) thank-you

20 days later,the Asus unlocking server is still down and Asus didnt answered or told us anything. Does anyone have any new updates from Asus,or someone that works at Asus,maybe you can answer us here. Im starting to get tired of keep trying every few hours to unlock it and get the same error over and over,I need root acces.