Network search when disabling one of the SIM cards - Honor 8 Questions & Answers

I'm using the Honor 8 with 2 SIM Cards. One pivate and one for the work. After ending work at the afternoon, I am disabling the one for the work.
After that, Im getting two things in the accu manager:
1. Usage\ Software\ Mobile Standby: Time for network search is raising.
2. In the same time the indicator für Network strength at Details is turning to red.
When i reboot hte phone with one card, everything is fine.
My question is, if it is a bug or if the phone is really searching for the network of the disabled SIM card? That would be a heavy accu drainer.
Build number: FRD-L09C432B101

Diddi82 said:
I'm using the Honor 8 with 2 SIM Cards. One pivate and one for the work. After ending work at the afternoon, I am disabling the one for the work.
After that, Im getting two things in the accu manager:
1. Usage\ Software\ Mobile Standby: Time for network search is raising.
2. In the same time the indicator für Network strength at Details is turning to red.
When i reboot hte phone with one card, everything is fine.
My question is, if it is a bug or if the phone is really searching for the network of the disabled SIM card? That would be a heavy accu drainer.
Build number: FRD-L09C432B101
Click to expand...
Click to collapse
When two SIM cards are inserted, only one SIM card can be set as the 4G/3G/2G SIM. The other SIM card slot only supports 2G networks. You can also configure the default card for mobile data and phone calls according to your monthly plan.
Open Settings and touch Dual card management. You can configure both SIM cards as desired.
- If you disable a SIM card, you will be unable to use it to make calls, send messages, or access the Internet.
- Select Dual SIM calling. You can configure whether you want to select a SIM card manually or use the default SIM card each time you make a call. If you choose to use the default SIM card, your phone will use that SIM card for all outgoing calls.
If the device is constantly searching for a network, I would disable whichever SIM card is not in use at the time. (NS)

I am disabling the Card that shouldn't be used! Thats the curious thing. Just after disabling and no more being logged in to this network, the signal strength is turning into red and the search for network time raising

Diddi82 said:
I am disabling the Card that shouldn't be used! Thats the curious thing. Just after disabling and no more being logged in to this network, the signal strength is turning into red and the search for network time raising
Click to expand...
Click to collapse
Try upgrade your phone to newest firmware B120
Sent from my HUAWEI VIE-L29 using XDA Labs

An update will fix it, probably

Diddi82 -- If you're still having issues with your second SIM card not disabling, please call into our knowledgeable Honor Customer Service Team at +1-844-524-6667 and they can further troubleshoot the issue for you. At Honor, we're always here to help! (NS)

Just updated to B120
But having the same issue. Nobody else here with 2 sim who can try?
The sim is marked as "turned off" and there are no more second signal bars in status bar.
But in accu manager die colour for signal strength is red and time for network search raising.
Maybe just a bug.
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Edit: when switching the 4g/3g slot from one card to the other, after disabling one sim card, the network search is stopping.
At least an option without restarting the phone

The problem has raised
It seems that one of my sim cards coould not be deactivated correctly. The number is not signed out of the system correctly and can be called by person within the same network carrier. They are hearing the dial tone! But as it should be - my phone is not ringing. Calls from other network carriers are correct - the don'T hear the dial tone
The problem only appears with one of my cards. The other one is signing out correctly.
If i activate the problematic sim Card in menu and SHUT Down my phone after that, everything is fine and the person who calls me, are hearing that I'm not available. So the card is signed out correctly.
Thats the reasons why the accu statistic is showing the red line after disabling the problematic card and the raising time of network search.
I've already called my carrier hotline but they have no idea and say the the phone is causing rhe problem.
What can I do?

Diddi82 said:
The problem has raised
It seems that one of my sim cards coould not be deactivated correctly. The number is not signed out of the system correctly and can be called by person within the same network carrier. They are hearing the dial tone! But as it should be - my phone is not ringing. Calls from other network carriers are correct - the don'T hear the dial tone
The problem only appears with one of my cards. The other one is signing out correctly.
If i activate the problematic sim Card in menu and SHUT Down my phone after that, everything is fine and the person who calls me, are hearing that I'm not available. So the card is signed out correctly.
Thats the reasons why the accu statistic is showing the red line after disabling the problematic card and the raising time of network search.
I've already called my carrier hotline but they have no idea and say the the phone is causing rhe problem.
What can I do?
Click to expand...
Click to collapse
Did you fix that? Same problem here

Related

How to Manage you Dual-Sim Phone (with Android)

The majority of dual sim phones have a WCDMA(3G) and GSM (2G) sim card slot as the primary slot and a GSM only sim card slot as the secondary. This means that only one sim can use a 3G connection, the other sim will only be able to pick up a 2G signal. So as long as you don’t plan on using the 3G internet connection on both sims you’ll be fine. The 3G sim card slot is marked with a “W”, the 2G sim card slot is marked with a “G”. There are plans for newer dual-sim Android phones which have dual 3G compatible sim slots.
When you turn on your phone you are greeted with two signal bars at the top of the phone, the first one is for the first sim slot, the second one is for the second sim slot. The majority of phones work in a dual standby mode, whereas a minority work in a dual active mode. Dual standby is when both sims can work at the same time, but say for example you use one sim card to make a call, the other sim card will not work and be on standby for the duration of the call. Dual active is where both sim cards will be active all the time, even during calls. An easy way to get around the Dual standby limitation of turning one sim off when you’re on a call is to set up call forwarding on both sims to each other. This means that if you are using Sim 1 on a call and someone calls you on Sim 2, which is on standby, the call will be forwarded to sim 1 with the active connection and will be listed as a waiting call which you can choose to answer. Simple!
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You can manage both Sim cards from the settings. Just click on sim management at the top. Here you get the option to turn the Sim cards on and off at will and you can set the defaults for each sim. For example I use 3 as my data connection, where as I have O2 as my default for voice calls. You can also set the phone to always ask you which sim card to use. The picture below shows you what it looks like when you set it to “always ask”.
You can also assign contacts to certain Sim cards, this is useful when differentiating between work colleagues and personal contacts. The call/texts goes through on the sim of your choice no matter what. This can be changed from the contact itself, or from the sim management settings.
When you get a call or text, or if you send a call or text, the phone will display the Sim used. For example, you can see that one text was from my three number, another text was to my O2 number. You can also change these settings on the go. For example, when in the dialer or messaging service, drag down the notification bar and you get an option to switch to a different sim card as default.
Using a dual sim phone on Android is simple. You have all the options you need at the touch of a button.
how to set to ask ?!
My phone is LG optimus L5, E615, dual sim.
and android version 4.0.4 .
it has a shortcut key for changing primary sim for outgoing calls and messages but i want to set it in a way which ask me each time before making call or sending sms ! because i sometimes will forget which one is set as primary !
but in phone settings there is no option to choose it (
( in my phone, it's not like what you described here )
is there any app for this purpose ?!
So I have SIM1 for private contacts and SIM2 for work in my phone which runs Android 4.2.1.
I've used the Contact Binding to bind all the contacts from work to SIM2.
But when I choose a contact from work to call, the phone still pops up the box to choose via which SIM I want to make the call.
It does show a sort of favourite logo next to my work SIM, but what is the use of Contact binding if it still asks me for the SIM.
Anyone who has a solution for this problem? I can't figure it out.
I think this SDK / API from MediaTek is being used on the Dual SIM Android phones with MediaTek SoC:
http://developer.mediatek.com/mre/en
Added my question on MediaTek's MRE site:
http://developer.mediatek.com/mre/en/question/6952
Flow said:
So I have SIM1 for private contacts and SIM2 for work in my phone which runs Android 4.2.1.
I've used the Contact Binding to bind all the contacts from work to SIM2.
But when I choose a contact from work to call, the phone still pops up the box to choose via which SIM I want to make the call.
It does show a sort of favourite logo next to my work SIM, but what is the use of Contact binding if it still asks me for the SIM.
Anyone who has a solution for this problem? I can't figure it out.
Click to expand...
Click to collapse
I had the same problem with jiayu g4 (is it a problem?)
I bind my private and work contacts to the simcards, and in settings i can choose a standard calling sim or "ask each time".
If i choose a standard sim then contacts binded to this sim are dialed directly, but on other contacts the phone will ask every time.
Is there any solution to dial contacts immediately?
BaSch83 said:
I had the same problem with jiayu g4 (is it a problem?)
I bind my private and work contacts to the simcards, and in settings i can choose a standard calling sim or "ask each time".
If i choose a standard sim then contacts binded to this sim are dialed directly, but on other contacts the phone will ask every time.
Is there any solution to dial contacts immediately?
Click to expand...
Click to collapse
Thanks for the tip, I'll try that
It's not really a problem per se, but because my car sytem doesn't know how to deal with a Dual SIM phone (like every bluetooth connected in-car system here in Europe I guess). It will always dial using the first SIM and won't ask for SIM. The first SIM is the only slot I have with 3G support so I have to have my private SIM in that (first) slot and my work SIM in the second slot.
I also asked Cubot the same question, they were going to look into it (for whatever that's worth)
That was really a great tip!
I've seperated all my contacts with contact binding between both SIM's (private and work) and have set the default for Voice calls to my work SIM.
When calling a work contact it will immediately dial through work SIM, when calling a private contact it will first ask.
I know it's still not exactly as it should be, but at least it makes everything al lot easier
I am happy to help you.
Send from JY-G4 (Tt4 Beta)
Flow said:
So I have SIM1 for private contacts and SIM2 for work in my phone which runs Android 4.2.1.
I've used the Contact Binding to bind all the contacts from work to SIM2.
But when I choose a contact from work to call, the phone still pops up the box to choose via which SIM I want to make the call.
It does show a sort of favourite logo next to my work SIM, but what is the use of Contact binding if it still asks me for the SIM.
Anyone who has a solution for this problem? I can't figure it out.
Click to expand...
Click to collapse
hm_fa_da said:
My phone is LG optimus L5, E615, dual sim.
and android version 4.0.4 .
it has a shortcut key for changing primary sim for outgoing calls and messages but i want to set it in a way which ask me each time before making call or sending sms ! because i sometimes will forget which one is set as primary !
but in phone settings there is no option to choose it (
( in my phone, it's not like what you described here )
is there any app for this purpose ?!
Click to expand...
Click to collapse
I don't think it's an app. It's some sort of setting. The Allview P6 Stony, Fly IQ444 and NGM Legend XL all use the same hardware.
The Fly IQ444 can associate contacts with a SIM only after adding the following code to the build.prop
Code:
ro.gn.association.sim=yes
ro.gn.association.sim_switch=yes
The P6 Stony can't associate contacts with a SIM at all
(Well ok, if you add the code AND use the FLY IQ 444 settings.APK it works
Finally the NGM Legend XL has an extra option which you can enable (settings -> Sim management -> Default SIM) to direct call with the correct SIM without any popups.
So the same phone with three different versions... why o why can't I find the Legend XL ROM anywhere :crying:
These phones are based on the MediaTek MT6577 SoC right?
And most of them onlu run Android 4.0 ICS?
Maybe the versions of the MRE SDK used for these phones are older than on the newer MediaTek MT6589 / Android 4.2 phones?
---------- Post added at 09:43 PM ---------- Previous post was at 09:40 PM ----------
In my car using Bluetooth it still doesn't work like I would like it to work unfortunately.
When Voice call dialing has been set to a specific SIM instead of on Always ask, dialing a number will always go over that specific SIM, even when dialing a contact that's bound to the other SIM.
Fortunately most calls I make in the car are work related, so no real biggy. But too bad it's not quite optimal.
Flow said:
[/COLOR]In my car using Bluetooth it still doesn't work like I would like it to work unfortunately.
When Voice call dialing has been set to a specific SIM instead of on Always ask, dialing a number will always go over that specific SIM, even when dialing a contact that's bound to the other SIM.
Fortunately most calls I make in the car are work related, so no real biggy. But too bad it's not quite optimal.
Click to expand...
Click to collapse
Exactly why I want this functionality too :good:
Can any one please provide a sime managrment app so that i can port it to my device ....plz
Sent from my Nexus S
It's not really a sim management app. I's more like integrated in the settings.apk, phone.apk and contacts.apk (for mediatek based devices) oh and a few lines in the build.prop
Freelander PX2 - SIM won't activate (no network)
Hi,
First, thanks for your explanation.
My tablet (Freelander PX2 with Android 4.2.1 with Kernel 3.4.5) sees my SIM card when I put it inside the slot (both of them, the one or the other).
It says "No SIM card inserted in slot 2" when I put a SIM in the first one.
But I can't make phone calls: there is no network signal and when I activate the SIM in Parameters>SIM management>SIM 1, and nothing happens when I click on "Unlock" when he ask for it.
As you say, the tablet is always in dual active mode (both sims work at the same time because there is two empty network signals in the notification bar).
Please, what should I do? I plan to use only one SIM (the 3G) for the moment.
Thanks,
Nick
----------------------------
ProfesorYeow said:
The majority of dual sim phones have a WCDMA(3G) and GSM (2G) sim card slot as the primary slot and a GSM only sim card slot as the secondary. This means that only one sim can use a 3G connection, the other sim will only be able to pick up a 2G signal. So as long as you don’t plan on using the 3G internet connection on both sims you’ll be fine. The 3G sim card slot is marked with a “W”, the 2G sim card slot is marked with a “G”. There are plans for newer dual-sim Android phones which have dual 3G compatible sim slots.
When you turn on your phone you are greeted with two signal bars at the top of the phone, the first one is for the first sim slot, the second one is for the second sim slot. The majority of phones work in a dual standby mode, whereas a minority work in a dual active mode. Dual standby is when both sims can work at the same time, but say for example you use one sim card to make a call, the other sim card will not work and be on standby for the duration of the call. Dual active is where both sim cards will be active all the time, even during calls. An easy way to get around the Dual standby limitation of turning one sim off when you’re on a call is to set up call forwarding on both sims to each other. This means that if you are using Sim 1 on a call and someone calls you on Sim 2, which is on standby, the call will be forwarded to sim 1 with the active connection and will be listed as a waiting call which you can choose to answer. Simple!
View attachment 1534336
You can manage both Sim cards from the settings. Just click on sim management at the top. Here you get the option to turn the Sim cards on and off at will and you can set the defaults for each sim. For example I use 3 as my data connection, where as I have O2 as my default for voice calls. You can also set the phone to always ask you which sim card to use. The picture below shows you what it looks like when you set it to “always ask”.
Using a dual sim phone on Android is simple. You have all the options you need at the touch of a button.
Click to expand...
Click to collapse
when you have 2 sim cards in 1 phone and both have internet data flat
..is there a hack to activate both line for data - merge the speed
combine )? do you understand me i want double speed :silly:
Hi, i do have a problem with my dual sim management in a Lenovo A800...
My SIM1 slot is the 3G card, while SIM2 slot is the phone/sms card...The problem is that whenever ia am uding actively the 3g, not in a standby mode, i am losing calls in the second sim...
Is there any way to change thiw?? for example to make the second SIM as the default one??
If contact association/ binding doens’t work the way you want it, check out the app “SIM Selector”. I must say it wasn’t first mentioned by me, but by Zimtsäure in this post here: http://forum.xda-developers.com/showpost.php?p=44478879&postcount=83
On my Allview P6 Stony the app also seems to work fine with my carkit. Finally my car dials the number with the right SIM. (Still testing though, but first results look good)
@nick_highj: Seeing two network signals doesn’t mean the phone is dual active.
Dual active is being able to actually use both SIMS at the same time. Like having a call on hold on SIM1 and taking a call on SIM2. In dual passive phones you also see two network indicators, but once you use a SIM the other SIM will switch to voice mail or unreachable.
@ctzulu: This would only be possible on a dual active phone which supports two 3G connections. I think it’s a hardware thing not software. Having a faster provider would be an easier solution.
@morrison100: Strange. Based on the dual active – passive thing I’d say if a call comes in you’d loose the 3g connection. Not the other way around. Like calls have higher priority than data. At least that’s how it works on my Allview P6 Stony. Although I never heard of it your device might have a setting to indicate priority between data or phone.
I think I figured it out, there is a tick box under the "more" tab on wireless and networks menu, where I should have checked the GPRS transfer prefer mode to be Call prefer. If not checked, its getting greyish, and changes to data prefer.
so is there no way that a dual standby phone can be used as a dual active phone? i know its a stupid post but i think that the difference shud be just software related and not hardware related

Nexus 5 on 4.4.2 (49H) CALL ENDED

As many of users updated to their Nexus 5 to 4.4.2 have pointed out, sometimes a very frustrating bug happens when trying to call someone.
Symptoms: CALL ENDED and call drop when trying to call someone and not being able to receive calls. The problem is persistent and is not fixed by entering airplane mode and sometimes is not fixed even by restarting the phone.
Observations: through simulated tests I've managed to find a probable source of the glitch. When I run the phone in "3G preferred" mode (H or H+ near network indicator) and do frequent WiFi connections, the problem appears and after disabling the WiFi I can not call anyone. THIS DOES NOT HAPPEN AFTER SWITCHING TO 2G PREFERRED under Mobile Networks tab in the settings, as well as choosing GSM only through the service menu by entering *#*#4636*#*# in the dialer.
Choosing a network mode other than 2G ( GSM only) brings the bug back and the phone is unusable as a phone.
Summary: 3G modem drivers are either linked to WiFi, or have an independent network reconnection problem.
I have searched high and low and have seen similar stuff happen to nexus 5 users on this firmware and the issue non existent on 4.4 or 4.4.1. However, I do not have a common "empty signal bars" or "emergency only" symptom with this problem. I am in no mood of rooting the phone and reflashing modem or any part of software (seriously, N5 is the first device I do not want/need to root) nor I will return in to the supplier.
Please, raise awareness on this topic as the phone that is intended to work on LTE does work fully only on 2G (GSM only). What the?
P.S. my mobile network provider is Tele2 Latvia, country - Latvia
I think the problem is either your device or your network operator. Poor 3G signals (network problem) could led to phone call problems since 3G is preferred over 2G (since you are selecting it so).
I don't know how the network works in Latvia, but here in Berlin I never use 4G preferred cause there is 4G only in a few spots around the city, but the 3G works perfect.
Okay, so I did a thing I would never do on a Nexus 5.
In order to rule out software issue on this problem, I flashed stock rom from Google Developers website, the 4.4 one. Then, I selected 3G in mobile settings, and connected to Wi-Fi. I could call and receive calls. However, after I disconnected from the Wi-Fi network, I could not call anyone and received constant CALL ENDED messages a second after dialing a number. No one could reach me either. Then, after about 5 minutes, I could call while on 3G/H network, all of a sudden. Then, when calls were dropping, I connected to WiFi and could call!
What the hell? I flashed 4.4.1 then, same problem and now I am on 4.4.2 again, with the same stuff happening. This does not occur on 2G network.
serzhanja said:
Okay, so I did a thing I would never do on a Nexus 5.
In order to rule out software issue on this problem, I flashed stock rom from Google Developers website, the 4.4 one. Then, I selected 3G in mobile settings, and connected to Wi-Fi. I could call and receive calls. However, after I disconnected from the Wi-Fi network, I could not call anyone and received constant CALL ENDED messages a second after dialing a number. No one could reach me either. Then, after about 5 minutes, I could call while on 3G/H network, all of a sudden. Then, when calls were dropping, I connected to WiFi and could call!
What the hell? I flashed 4.4.1 then, same problem and now I am on 4.4.2 again, with the same stuff happening. This does not occur on 2G network.
Click to expand...
Click to collapse
I've noticed the same issue as well and the only workaround is to put on Airplane Mode for about 5-10 seconds and it will work. Whenever I would put it on Airplane Mode and immediately switch it off it wouldn't work. Try it and you'll be fine. It always works that way for me.
sent from my neXus 5
OuncE718 said:
only workaround is to put on Airplane Mode for about 5-10 seconds and it will work.
Click to expand...
Click to collapse
Thank you for a rapid reply. Unfortunately, this method did not help. The only way I am able to make calls is after quickly connecting to ANY wi-fi network.
Here is a sample video, sorry, had only my gopro at the moment
http://www.youtube.com/watch?v=5CTiw1ZcyVc
serzhanja said:
Thank you for a rapid reply. Unfortunately, this method did not help. The only way I am able to make calls is after quickly connecting to ANY wi-fi network.
Here is a sample video, sorry, had only my gopro at the moment
Click to expand...
Click to collapse
You said the Airplane Mode for 5-10 seconds doesn't work?
Also, I see whenever you switch back and forth from WiFi you do it the slower way. Next time pull down the notification drawer and then press and hold the WiFi icon and it will enable WiFi. Its a few seconds faster doing it that way.
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sent from my neXus 5
Amazing, thanks! No reason for me to flash paranoid android now haha
Also, you can expand notifications (like the first one is always expanded) by swiping down the notification list, through notification tabs, in case you missed that!
serzhanja said:
Amazing, thanks! No reason for me to flash paranoid android now haha
Also, you can expand notifications (like the first one is always expanded) by swiping down the notification list, through notification tabs, in case you missed that!
Click to expand...
Click to collapse
You're welcome. For some reason I don't understand exactly what you mean when you say " Also, you can expand notifications (like the first one is always expanded) by swiping down the notification list, through notification tabs". Can you make a pic or make a video of what you mean?
sent from my neXus 5
Check this out:
http://youtu.be/RuO3mQHZQXI
serzhanja said:
Check this out:
http://youtu.be/RuO3mQHZQXI
Click to expand...
Click to collapse
Thanks although I've already known about this feature.
sent from my neXus 5
On the Android issue tracker several people seem to have got over the no call problem permanently by simply deactivating 'wifi optimisation' in the settings.
False alarm.
I've performed an experiment, in which I travelled around the city from most busy to less busy districts and the problem appeared in those more busy. I linked this to some problems with mobile network provider (carrier) and, indeed, it looks like all voice channels for 3g network are occupied. It explains different time it takes for the phone to be able to make calls (stop call-dropping).
It is some stuff the provider messed up with. Fixed by switching to another carrier.

[Q] Samsung Galaxy Xcover Pro, help get Verizon Advanced Calling features working

Hello, and thank you in advance for your assistance. I am not certain the correct place to ask this question as I did not see a Xcover Pro subforum. If there is a better place to ask this please let me know.
I have a brand new Samsung Galaxy XCover Pro, I purchased it from Amazon as Verizon does not yet sell this phone to consumers, only to enterprise accounts. I am trying to get Advanced Calling features to work on it, aka: HD Voice, Video Calling, VoLTE, etc. I have LTE+ data and WiFi calling working, but I have no Advanced Calling menu in Dialer or Communication settings. Verizon support tells me it's "not possible" since the phone didn't come from them... If I go into the *#*#4636#*#* menu, under Phone information, "VoLTE Provisioned" is grayed out. See below screenshot. I'm wondering if the phone is missing a firmware update or APK to unlock advanced calling, maybe one that could be installed from another Verizon Samsung phone?
I have tried replacing the SIM card, which required activating it in my old phone, my LG V10, before it would work on the new phone. Advanced Calling features DO work on the LG V10 with both the old SIM and the new one...
Any thoughts or assistance with this would be great, as Advanced Calling seems to be the only thing I can't get to work on this. It is otherwise an awesome phone!
If you're not familar with the phone, I think it's the best buy in 2020. It's a new phone that comes with Android 10 out of the box, with removable battery (!), MicroSD, dual sim, headphone jack, notification LED, a IP68 water / dust resistant rating, milspec designed (5 food drop rated), "built in case", recessed screen, and so on. It's a highly durable, repairable, up to date phone using a respectable mid tier chipset that has modern power savings and so on. It's $500 from Amazon etc, and works on multiple carriers including Verizon and AT&T.
info about the phone: https://www.samsung.com/us/business/products/mobile/phones/galaxy-xcover-pro/
Samsung Galaxy Xcover Pro, Help Get Verizon Advanced Calling Features Working
Take a look at the Questions and Answers on Amazon for that. If I recall correctly, someone posted that they had the same issue and resolved it.
https://www.amazon.com/ask/question..._hza?isAnswered=true#question-Tx3BN4W51N8YVTM
Protonus said:
Hello, and thank you in advance for your assistance. I am not certain the correct place to ask this question as I did not see a Xcover Pro subforum. If there is a better place to ask this please let me know.
I have a brand new Samsung Galaxy XCover Pro, I purchased it from Amazon as Verizon does not yet sell this phone to consumers, only to enterprise accounts. I am trying to get Advanced Calling features to work on it, aka: HD Voice, Video Calling, VoLTE, etc. I have LTE+ data and WiFi calling working, but I have no Advanced Calling menu in Dialer or Communication settings. Verizon support tells me it's "not possible" since the phone didn't come from them... If I go into the *#*#4636#*#* menu, under Phone information, "VoLTE Provisioned" is grayed out. See below screenshot. I'm wondering if the phone is missing a firmware update or APK to unlock advanced calling, maybe one that could be installed from another Verizon Samsung phone?
I have tried replacing the SIM card, which required activating it in my old phone, my LG V10, before it would work on the new phone. Advanced Calling features DO work on the LG V10 with both the old SIM and the new one...
Any thoughts or assistance with this would be great, as Advanced Calling seems to be the only thing I can't get to work on this. It is otherwise an awesome phone!
If you're not familar with the phone, I think it's the best buy in 2020. It's a new phone that comes with Android 10 out of the box, with removable battery (!), MicroSD, dual sim, headphone jack, notification LED, a IP68 water / dust resistant rating, milspec designed (5 food drop rated), "built in case", recessed screen, and so on. It's a highly durable, repairable, up to date phone using a respectable mid tier chipset that has modern power savings and so on. It's $500 from Amazon etc, and works on multiple carriers including Verizon and AT&T.
info about the phone: https://www.samsung.com/us/business/products/mobile/phones/galaxy-xcover-pro/
Click to expand...
Click to collapse
The features you are trying to enable, such as VoLTE, are controlled by the carrier and the device must also have the hardware and software to support those features, as far as I know, there isn't anything you can do from your end.
Sent from my SM-S767VL using Tapatalk
Samsung Galaxy Xcover Pro, help get Verizon Advanced Calling Features Working
Amazon Customer
4.0 out of 5 stars Using with Verizon
Reviewed in the United States on June 9, 2020
Verified Purchase
Very nice phone with a few caveats. First I am a consumer user not a business enterprise.
The phone is fast, very nice screen, quality build with Android 10, no carrier bloatware. The big thing for me is the replaceable battery. Every new smartphone I have had to buy is because the built battery would not hold a charge and was a pain to replace. (I know I have done it myself).
Now for some issues with setup. There is no user manual available. I went to the Samsung site and not there. Therefore you have to stumble through by yourself.
Inserting the SIM and SD Card. The phone has SIM 1 and SIM 2. for Verizon use SIM 1. The SIM card is installed under the SD Card. The slots are under the battery. Turning the phone on is intuitive, push the button on the side. Turning the phone off is not intuitive, the button does not work. The off button is on the upper right corner next to the settings button, both visible after swiping down. Transferring data and apps from your old phone is a snap, follow the prompts.
Since this a Global phone when you turn it on it automatically selects the best carrier, GMS or CDMA. What this means when you turn it on the first time it will connect but maybe not to Verizon. Here is what you have to do.
Go to:
Settings
Connections
Mobile Network
Network Mode
Manual
Network Operators
Choose Verizon
Now you are all set and on the Verizon network. If you try to activate on line with the EMIE it tells you it is invalid however the phone is on the network and works fine. I called Verizon and the only reason this happens is that the global phone is not yet in their EMIE database yet it will work fine (Verizon sells the same phone with a slightly different sub-model number). The only thing you will notice is that on line under "My Devices" you will see your phone number but no picture or model of your phone.
Some have questioned say that the phone does not support WIFI calling, it does in fact support WIFI calling, to activate you have to enter emergency contact information. I know this correct because I have it set up for WI-FI calling. Just ordered an OTTERBOX from their website, 20% less than on Amazon with free shipping.
Hope this helpful, great phone
Read less
Jim1348 said:
Amazon Customer
4.0 out of 5 stars Using with Verizon
Reviewed in the United States on June 9, 2020
Verified Purchase
Very nice phone with a few caveats. First I am a consumer user not a business enterprise.
The phone is fast, very nice screen, quality build with Android 10, no carrier bloatware. The big thing for me is the replaceable battery. Every new smartphone I have had to buy is because the built battery would not hold a charge and was a pain to replace. (I know I have done it myself).
Now for some issues with setup. There is no user manual available. I went to the Samsung site and not there. Therefore you have to stumble through by yourself.
Inserting the SIM and SD Card. The phone has SIM 1 and SIM 2. for Verizon use SIM 1. The SIM card is installed under the SD Card. The slots are under the battery. Turning the phone on is intuitive, push the button on the side. Turning the phone off is not intuitive, the button does not work. The off button is on the upper right corner next to the settings button, both visible after swiping down. Transferring data and apps from your old phone is a snap, follow the prompts.
Since this a Global phone when you turn it on it automatically selects the best carrier, GMS or CDMA. What this means when you turn it on the first time it will connect but maybe not to Verizon. Here is what you have to do.
Go to:
Settings
Connections
Mobile Network
Network Mode
Manual
Network Operators
Choose Verizon
Now you are all set and on the Verizon network. If you try to activate on line with the EMIE it tells you it is invalid however the phone is on the network and works fine. I called Verizon and the only reason this happens is that the global phone is not yet in their EMIE database yet it will work fine (Verizon sells the same phone with a slightly different sub-model number). The only thing you will notice is that on line under "My Devices" you will see your phone number but no picture or model of your phone.
Some have questioned say that the phone does not support WIFI calling, it does in fact support WIFI calling, to activate you have to enter emergency contact information. I know this correct because I have it set up for WI-FI calling. Just ordered an OTTERBOX from their website, 20% less than on Amazon with free shipping.
Hope this helpful, great phone
Read less
Click to expand...
Click to collapse
This only mentions getting WiFi calling working, (which they already have working), but, it doesn't mention anything about the other things they want to enable, such as VoLTE or HD voice.
No one here can help them either VoLTE anyway because it is controlled by the carrier and they won't be able to use VoLTE unless Verizon supports VoLTE for that model number.
Sent from my SM-S767VL using Tapatalk
I had the same problem. Verizon tech support was stumped the device was in their database and still no VoLTE.
The solution that worked for me:
1. Get a new SIM
2. Factory reset with new SIM inserted.
rdwilson713 said:
I had the same problem. Verizon tech support was stumped the device was in their database and still no VoLTE.
The solution that worked for me:
1. Get a new SIM
2. Factory reset with new SIM inserted.
Click to expand...
Click to collapse
could you give a few more details. I have the same phone with the same problem. Are you saying your new sim card install got you the advanced calling features menu to display and working?
GMANNOT said:
could you give a few more details. I have the same phone with the same problem. Are you saying your new sim card install got you the advanced calling features menu to display and working?
Click to expand...
Click to collapse
and btw i have volte working obviously since i can stream video and talk on the phone.
Since I don't have root and Samsung, in their infinite wisdom, elected to disable the testing menu using the phone keys, I used an app to get to the necessary screen. The app is "Force LTE".
I had Internet and could ping by domain as well as IP but no inbound or outbound calling. Again, with zero root rights, the options were greyed out. Once I did a factory reset and popped in a new SIM, while on the phone with Verizon support, they were able to properly provision the phone.
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to be more specific, my phone is working with voice, data and wifi calling. I can bring up the testing menu that looks like yours; volt and wifi calling on but greyed out with video calling off and greyed out. I want to get the advanced calling menu available and turned on. I dont have the menu and im guessing its because its the XAA version csc and not the VZW.
SO is it possible to use Odin and load the VZW csc file to get the verizon hd voice and video menu or would i have to do the whole firmware update with the VZW csc file ?

How To Guide ASUS ROG Phone 5 working on Verizon (US)

tl;dr - I was able to get my ROG phone 5 working on Verizon in the US. I thought I'd let people know of my success and give a rough guide, but won't be able to support a lot of follow-up questions. Also, if this doesn't work for you, sorry - I'd not go out and buy this phone just on the basis of this post, but just relaying my success and saying that it's confirmed possible.
Rough steps:
Get a ROG 5 from US Store. Others might work, but the model I have is ASUS_1005DC
Add HD Voice and CDMA-Less Provisioning to your account either via Customer Service or VZW Corporate store.
Get a 5G SIM from a Verizon Corporate store
Provision the 5G SIM in something that the VZW system will accept, to get it associated with your account. (iPhones work great).
Set up your ROG 5 (both in the sense of Google, and then dial *#*#3642623344#*#* from your phone app's dialer and then going into settings and turning on WiFi calling and 4G Calling.
Insert (or pop-out-and-then-back-in) your SIM card (Slot1).
Hey all -
I'm posting here (after a bunch of lurking) to let people know that I got my ROG Phone 5 working on Verizon Wireless (VZW)- as far as I can tell everything works (except for Verizon video calling, haven't tried that yet), and I don't really mind since there are significantly more common ways to get this working.
These are the steps *I* went through to get my device working. They might not all be necessary. They might not be all-inclusive. =) I also mess around a lot to get my device up and running, so it's possible I didn't document something. Anyway, enough with the disclaimers:
I bought a ROG 5 directly from this link. (I don't know if any other models work, or any CN models with flashed ROMs work.). I purchased this one because I specifically wanted the one with all the bands in the US, and the Tencent one does not appear to have as many bands - and the specifications on many of the reseller sites are unclear (and flat incorrect). Note that there are many different variants. The part number that I ordered was ZS673KS-16G256G-BK, and the part number on the sticker on the device itself is ASUS_1005DC. My current OS version is 18.0840.2104.49.
Based on poking around here and reddit, I found that people had gotten non-CDMA devices to work on Verizon by having HD Voice and CDMA-less provisioning enabled on their accounts. (OnePlus 7 Pro was the reference device I used). Note that if you do not have BOTH of these enabled, weird stuff may happen. (No phone calls can be made, texts will go into /dev/null, texts might be sent but not received.)
You need a 5G SIM card. I had a 4G one from my previous (non-CDMA device), but just physically transferring did not work. (at least some combination of 4G sim card and not having the right flags provisioning enabled on my account). I just want to a Verizon corporate store on the advice of a Cust Service rep and they were able to help me out.
You need to have them provision the 5G SIM card to a device that the Verizon system will recognize, because if you try to provision the card and tell the VZW system that it's going into the RoG phone 5 (using the IMEI), it will fail horribly. The VZW person put it into an iPhone 12, associated the SIM with my account, and then I put it into my Rog 5 (Slot 1) and both the phone and device were happy.
You need to go through the normal google setup steps, and then type *#*#3642623344#*#* into the phone app to expose the calling via 4G and wifi calling options (and video options). I don't think this survives a reboot.
Enable 4G Calling: Settings->Network & Internet -> Mobile Network -> SIM1 -> 4G Calling. (I also turned on 5G and Auto 5G here, seems to work fine)
Enable WiFi calling: Settings->Network & Internet -> Call -> Wi-Fi Calling
Pop the card into the device (or remove-and-replace) to get the device to renegotiate the settings.
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Carrier Banner:
Phone calls, text, work (send-and-receive via Google Messages.)
This is great news and hopefully can be confirmed by others. I'm currently on the LG V60, but with LG leaving the market, this is about the only phone of interest to me (or perhaps the ROG 6 by the time I need to upgrade?). So far, the only other info I saw on this was a Reddit post that mentioned only getting data working but no voice calls.
Has anybody else tried this?
Thank you for the steps. I finally got the phone and can confirm It is working on Verizon. For me, I just did it with my previous 4G sim with no other steps other than enable the wifi calling. (I may have done the enable HD voice to activate ROG phone 1 on Verizon as an FYI). Either way, calls and text are going through the Verizon sim just fine.
EDIT: So, the phone part works for both inbound and outbound. Text is only outbound right now for me. One question though. If I reboot the phone, then I have to reinsert the sim after it boots in order for the voLTE to work again. Does this happen to you or did it happen? If so any fix?
EDIT(Final) : Everything works fine now. Used oneplus 6t to force verizon set the line properly then popped into the phone. Just need to redo the dial code after a reboot. Thankfully just turning off the sim and turning it back on works instead of having to take out and reinserting.
This is on the ROG phone 5 Ultimate that I purchased form ASUS USA store.
Mr_Mooncatt said:
This is great news and hopefully can be confirmed by others. I'm currently on the LG V60, but with LG leaving the market, this is about the only phone of interest to me (or perhaps the ROG 6 by the time I need to upgrade?). So far, the only other info I saw on this was a Reddit post that mentioned only getting data working but no voice calls.
Click to expand...
Click to collapse
It works. Got it going on my 5s
This does work and even works with the 5S and pro model. The only caveat I've found is that every couple days I won't be getting messages outside of the chat feature in Google messages. So people who don't use that or have iPhones you won't receive their messages unless you remove the sim and put it back in. Not a big deal as every couple days I like to reboot my phone and I just remove the SIM card and put it back in while I'm at it. Then I go into SIM settings and disable then re-enable 4G calling and everything works perfectly
Can confirm these steps work on the RoG Phone 5S Pro (USA model). However 5G seems to not allow incoming texts through (will test that again later) so I have 5G turned off. Sim card removal is not needed though as @TheFerret09 mentioned. I just turn on airplane mode on and off for 5 seconds and the texts will come through. Haven't rebooted in over a week now.
If you are rebooting the phone, you will need to enter the code in step 5 again and disable and reenable 4G. Removing the sim card and putting it back in does the same thing as the code I guess?
morphius88 said:
Can confirm these steps work on the RoG Phone 5S Pro (USA model). However 5G seems to not allow incoming texts through (will test that again later) so I have 5G turned off. Sim card removal is not needed though as @TheFerret09 mentioned. I just turn on airplane mode on and off for 5 seconds and the texts will come through. Haven't rebooted in over a week now.
If you are rebooting the phone, you will need to enter the code in step 5 again and disable and reenable 4G. Removing the sim card and putting it back in does the same thing as the code I guess?
Click to expand...
Click to collapse
After following the steps like putting in the code and re-enabling vo 4g after a reboot, occasionally I can't get messages to come through, but removing the sim did the trick. Next time it happens I'll have to try just putting it in airplane mode to see if that does it. Would be easier for sure.
But I'll randomly just not be getting incoming messages even though the volte icon is visible (for me that means everything is working). So that's when I will remove the sim. Hopefully airplane mode helps. Thanks for the heads up.
TheFerret09 said:
After following the steps like putting in the code and re-enabling vo 4g after a reboot, occasionally I can't get messages to come through, but removing the sim did the trick. Next time it happens I'll have to try just putting it in airplane mode to see if that does it. Would be easier for sure.
But I'll randomly just not be getting incoming messages even though the volte icon is visible (for me that means everything is working). So that's when I will remove the sim. Hopefully airplane mode helps. Thanks for the heads up.
Click to expand...
Click to collapse
Ya see if that does the trick. How is your experience on 5G? I dont have any actual 5G in my area, just the nationwide crap. In my initial tests, the 4G in my area seems to be faster than 5G while connected to a tower that has both.
morphius88 said:
Ya see if that does the trick. How is your experience on 5G? I dont have any actual 5G in my area, just the nationwide crap. In my initial tests, the 4G in my area seems to be faster than 5G while connected to a tower that has both.
Click to expand...
Click to collapse
In my area 5g blows so I don't use it. 4g is far better and faster for the time being so I haven't had a good chance to try it out.
Does anyone know the correct code for the Rog Phone 5s (1005DC)? This one *#*#3642623344#*#* isn't working. Thanks!
bhagiratha said:
Does anyone know the correct code for the Rog Phone 5s (1005DC)? This one *#*#3642623344#*#* isn't working. Thanks!
Click to expand...
Click to collapse
It will appear as if its not working when you type it in but you should get the extra options in "Network & Internet" settings to complete the process.
After weeks of trying to get Verizon to place the phone on their DMD and enable CDMA-Less on my account, they just kept saying that the Asus_1005DC is not fully compartible with their network and will not activate it. That was unfortunate and I had to return the device.
bhagiratha said:
After weeks of trying to get Verizon to place the phone on their DMD and enable CDMA-Less on my account, they just kept saying that the Asus_1005DC is not fully compartible with their network and will not activate it. That was unfortunate and I had to return the device.
Click to expand...
Click to collapse
Well, you weren't supposed to specifically ask them to add this phone on their DMD. You needed to follow the directions above more carefully. You should have placed a 5G sim card in a phone already in their DMD (borrow a friends phone or use your old one) and ask them to provision it as CDMA-less. Then you would transfer the sim into the RoG Phone 5.
morphius88 said:
Well, you weren't supposed to specifically ask them to add this phone on their DMD. You needed to follow the directions above more carefully. You should have placed a 5G sim card in a phone already in their DMD (borrow a friends phone or use your old one) and ask them to provision it as CDMA-less. Then you would transfer the sim into the RoG Phone 5.
Click to expand...
Click to collapse
How was I suppose to know what phones they have on the DMD? The only other phone I had was a verizon LG V60.
bhagiratha said:
How was I suppose to know what phones they have on the DMD? The only other phone I had was a verizon LG V60.
Click to expand...
Click to collapse
I would think its pretty obvious this one would not be on their DMD otherwise this thread would have no reason to exist.
This is an update:
Got an Asus_AI2201_D ROG Phone 6 Pro and tried this guide again. Got the phone working on VZ on day one.
bhagiratha said:
This is an update:
Got an Asus_AI2201_D ROG Phone 6 Pro and tried this guide again. Got the phone working on VZ on day one.
Click to expand...
Click to collapse
Thank you for confirming this
bhagiratha said:
Does anyone know the correct code for the Rog Phone 5s (1005DC)? This one *#*#3642623344#*#* isn't working. Thanks!
Click to expand...
Click to collapse
morphius88 said:
It will appear as if its not working when you type it in but you should get the extra options in "Network & Internet" settings to complete the process.
Click to expand...
Click to collapse
I'm actually seeing this issue as well on my 6D Ultimate - for a while I assumed I was typing it wrong but I've quintuple checked at this point and I never see these extra options in my Network & Internet settings. I enter the code in the phone app and it clears itself out but the settings doesn't change. I've rebooted and checked this process many times. I've tried searching for this and other people use the same code so I'm not sure what's up.
I'm probably just going to give up and switch to Mint though - I live in a city so I'm not crazy worried about losing the coverage.
Edit to add: This is with Visible (which is a fragment of Verizon and the SIM even shows "Verizon" when inserted) so maybe the options don't show up if the SIM isn't like, the "right" SIM? Only thing I can think of.
The options are there. You need to enter on SIM 1 settings.
I have since switched from the phone 5s to the Phone 6 Pro (ASUS_AI2201_F)

Question How to set dual sim where SIM 1 is the default for calls/sms and ESIM 2 for data?

Just got this phone and I cannot figure out how to do this. I can only set one as the primary sim.
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Probably a good idea to delete that picture and post without your phone number
butchieboy said:
Probably a good idea to delete that picture and post without your phone number
Click to expand...
Click to collapse
Yeah just realized that, fixed
I think one of your operators blocked that function. I'd try changing sim slots. Verizon to sim2 slot and t-mobile to sim 1 slot.
This is the menu I have:
I have an unlocked s22 ultra and neither sprint (with tmo sim) or Verizon are giving option for esim at all so I'm stuck with just physical sim slot
rroyy said:
I think one of your operators blocked that function. I'd try changing sim slots. Verizon to sim2 slot and t-mobile to sim 1 slot.
This is the menu I have:
Click to expand...
Click to collapse
Yep... it's correct.... depend of the Simcard Operator....
haifish9999 said:
Yep... it's correct.... depend of the Simcard Operator....
Click to expand...
Click to collapse
Rip well I've tried setting t-mobile as first and then Verizon as first, both do the same thing. This wouldn't make sense. I know that if I run Verizon first, they block the *#0011# so I run the t-mobile sim first
rroyy said:
I think one of your operators blocked that function. I'd try changing sim slots. Verizon to sim2 slot and t-mobile to sim 1 slot.
This is the menu I have:
Click to expand...
Click to collapse
haifish9999 said:
Yep... it's correct.... depend of the Simcard Operator....
Click to expand...
Click to collapse
It's actually a regional thing. For some reason, the U/U1 firmwares use this crappy "Primary SIM" menu instead of the usual SIM options.
eurominican said:
I have an unlocked s22 ultra and neither sprint (with tmo sim) or Verizon are giving option for esim at all so I'm stuck with just physical sim slot
Click to expand...
Click to collapse
Did Verizon say why? I currently have an esim with Verizon on my P6P. The average support rep didn't know how. I had to DM Verizon Support on Twitter to get someone who knew how.
North American models do this for some bizarre reason and I hate it. I had a thread where I mentioned this and never found a fix.
(Mine is a Canadian model)
I just spoke with Samsung support. After first trying to tell me I had to call the carrier, he says it doesn't support two sims at the same time. You have to switch between them. Bringing back to Bestbuy. What an utter disappoontment.
drfundy said:
I just spoke with Samsung support. After first trying to tell me I had to call the carrier, he says it doesn't support two sims at the same time. You have to switch between them. Bringing back to Bestbuy. What an utter disappoontment.
Click to expand...
Click to collapse
As a workaround, if you install the Google dialer app, you can pick which one to dial with by default. Basically I set the sim card that I want to use for data only as the primary, use google dialer to use the other sim card for voice calls.
The only real pain point now is texting. It wants to use my primary for texting by default. Have to remember to switch it if I am texting a new number or an existing one where I have not received a text yet on the new phone.
Really still sucks. I've seen screenshots of it letting you use one for data, another for voice and text. It sucks that they would give us less flexibility. As it is, I am likely going to return this. Between that and the camera (P6P is better), it just isn't worth the price tag.
You can buy the dual SIM international version for HK. It's the same hardware (it's not exynos). And it has the individual control per voice / data / messaging. But you won't get true 5G (you might get fake 5G on TMOB where it says 5G but it's only part of the bands required). I had the s21 ultra version.
I have US version of the phone and have the same problem: it's only primary and non-primary. Primary is responsible for all: calls, messages and data. I chatted with Samsung's support. He said he's going to inform dev team.
Does anybody, somebody, have a new info about this situation?
Is there any workaround?
The biggest problem with messages: to download messages I have to switch to my physical sim of my carrier.
This is one of those dumbass Samsung insane decisions that will make me get rid of this phone.
Coming from Pixel 6, dual sim management is a pain with S22. How I kind of work around this scenario below....not optimal but will do for now.
Data SIM: T-Mobile esim (Primary)
Call/Text: ATT physical sim
Text messages: I used native Samsung Messages app (Google Messages app requires you to switch on MMS, annoying)
Call: I went into Contacts, edit a short list of my favorite numbers to default to ATT. This set all calls to ATT for those contacts.
vboyz104 said:
Coming from Pixel 6, dual sim management is a pain with S22. How I kind of work around this scenario below....not optimal but will do for now.
Data SIM: T-Mobile esim (Primary)
Call/Text: ATT physical sim
Text messages: I used native Samsung Messages app (Google Messages app requires you to switch on MMS, annoying)
Call: I went into Contacts, edit a short list of my favorite numbers to default to ATT. This set all calls to ATT for those contacts.
Click to expand...
Click to collapse
Question for you. Can you receive calls and texts destined for your ATT physical SIM while having your primary sim set to the eSIM? This is my biggest stress. I dont want to be out of touch just because I'm using an alternate data SIM
SpeedyOyster said:
Question for you. Can you receive calls and texts destined for your ATT physical SIM while having your primary sim set to the eSIM? This is my biggest stress. I dont want to be out of touch just because I'm using an alternate data SIM
Click to expand...
Click to collapse
YES !
you can receive calls and texts from both numbers !
when you make a call, it will give you a prompt to select sim1 or sim2 (esim).
and when you wanna sent a text, it has a sim1 icon on the texting area, if you want to send with the phone number on sim2 (esim), you just switch to sim2 icon.
i on android 13 beta with unlocked s22 ultra U1

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