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Hello enthusiasts,
I'm having a problem with my HTC One Mini (from German Telekom).
The device keeps turning off at around 45% battery charge. There is no warning prior to the shutdown. You can briefly see the "Battery is low!" warning for a tenth of a second until the phone shuts down completely. It can then not be turned on again unless I plug it into the charger. When turned on immediately afterwards, while charging, the battery status has changed to 0%.
There is a screenshot attached which shows the Voltage of the battery about 2 minutes before the device shut down.
I have already used the search and found numerous threads about devices shutting down with a high battery load, but the linked tutorials are often obsolete or unappliable.
I've been studying Wikipedia articles about Lithium-Ion batteries which say that the lowest voltage for a battery generally is 2.5V. Many manufacturers implemented security measurements that keep the battery far away from this low voltage level. I expect the 0%-load to be around 3V, but 3.3V should still be rather "loaded".
Concerning the overall device duration after a full charge: It has become far worse. After first flashing Cyanogenmod M11 Snapshot M6 a fully charged battery would give me around 20h of time until it would die. I've always recharged the device when it reached about 20% charge, before it turned red. Now it barely manages to get to 12-14h. And I don't even use it heavily.
I've already tried some battery calibration apps, but they all haven't shown any influence on the symptoms.
Information about the system:
HTC One Mini
Cyanogenmod 11, Snapshot M11 released on 2014-10-08 02:18:05
Battery Apps: Battery Doctor, Greenify (no difference with or without these apps)
I'd be glad to provide more information on this matter if I forgot something, but I hope I got everything you need. Would greatly appreciate help as this problem is slowly grinding my gears.
Doctor Luk said:
Hello enthusiasts,
I'm having a problem with my HTC One Mini (from German Telekom).
The device keeps turning off at around 45% battery charge. There is no warning prior to the shutdown. You can briefly see the "Battery is low!" warning for a tenth of a second until the phone shuts down completely. It can then not be turned on again unless I plug it into the charger. When turned on immediately afterwards, while charging, the battery status has changed to 0%.
There is a screenshot attached which shows the Voltage of the battery about 2 minutes before the device shut down.
I have already used the search and found numerous threads about devices shutting down with a high battery load, but the linked tutorials are often obsolete or unappliable.
I've been studying Wikipedia articles about Lithium-Ion batteries which say that the lowest voltage for a battery generally is 2.5V. Many manufacturers implemented security measurements that keep the battery far away from this low voltage level. I expect the 0%-load to be around 3V, but 3.3V should still be rather "loaded".
Concerning the overall device duration after a full charge: It has become far worse. After first flashing Cyanogenmod M11 Snapshot M6 a fully charged battery would give me around 20h of time until it would die. I've always recharged the device when it reached about 20% charge, before it turned red. Now it barely manages to get to 12-14h. And I don't even use it heavily.
I've already tried some battery calibration apps, but they all haven't shown any influence on the symptoms.
Information about the system:
HTC One Mini
Cyanogenmod 11, Snapshot M11 released on 2014-10-08 02:18:05
Battery Apps: Battery Doctor, Greenify (no difference with or without these apps)
I'd be glad to provide more information on this matter if I forgot something, but I hope I got everything you need. Would greatly appreciate help as this problem is slowly grinding my gears.
Click to expand...
Click to collapse
Have you tried using a different ROM?
Everest_ said:
Have you tried using a different ROM?
Click to expand...
Click to collapse
I've had the stock ROM installed for about 7 months until July and then I've only installed different versions of Cyanogenmod.
Namely Snapshot M7, a Nightly one from July, back to Snapshot M7 (at this point, the problem with the battery started occuring), then a nightly from October 6th and just recently the Snapshot M11. It should be noted that I've always wiped the system partition before installing a new build.
Doctor Luk said:
I've had the stock ROM installed for about 7 months until July and then I've only installed different versions of Cyanogenmod.
Namely Snapshot M7, a Nightly one from July, back to Snapshot M7 (at this point, the problem with the battery started occuring), then a nightly from October 6th and just recently the Snapshot M11. It should be noted that I've always wiped the system partition before installing a new build.
Click to expand...
Click to collapse
Flash a stock ROM and see if it still happens.
I have this problem also on any roms. But my isn't at 45%. It's usually at around 14% or 30 something. After it reboots my battery will be 0%
I've had the stock rom running for some time now and the battery display is absolutely fine with it. As soon as I go back to my CM M11 backup and recharge the phone, the measurement gets all confused and the phone starts shutting down at ~45%-50% again.
Doctor Luk said:
Hello enthusiasts,
I'm having a problem with my HTC One Mini (from German Telekom).
The device keeps turning off at around 45% battery charge. There is no warning prior to the shutdown. You can briefly see the "Battery is low!" warning for a tenth of a second until the phone shuts down completely. It can then not be turned on again unless I plug it into the charger. When turned on immediately afterwards, while charging, the battery status has changed to 0%.
There is a screenshot attached which shows the Voltage of the battery about 2 minutes before the device shut down.
I have already used the search and found numerous threads about devices shutting down with a high battery load, but the linked tutorials are often obsolete or unappliable.
I've been studying Wikipedia articles about Lithium-Ion batteries which say that the lowest voltage for a battery generally is 2.5V. Many manufacturers implemented security measurements that keep the battery far away from this low voltage level. I expect the 0%-load to be around 3V, but 3.3V should still be rather "loaded".
Concerning the overall device duration after a full charge: It has become far worse. After first flashing Cyanogenmod M11 Snapshot M6 a fully charged battery would give me around 20h of time until it would die. I've always recharged the device when it reached about 20% charge, before it turned red. Now it barely manages to get to 12-14h. And I don't even use it heavily.
I've already tried some battery calibration apps, but they all haven't shown any influence on the symptoms.
Information about the system:
HTC One Mini
Cyanogenmod 11, Snapshot M11 released on 2014-10-08 02:18:05
Battery Apps: Battery Doctor, Greenify (no difference with or without these apps)
I'd be glad to provide more information on this matter if I forgot something, but I hope I got everything you need. Would greatly appreciate help as this problem is slowly grinding my gears.
Click to expand...
Click to collapse
I have the same problem. As soon as my phone gets to about 40%, the battery drains to 0% within minutes, even while the screen is off and no data is being used. My phone is just over a year old and running a rooted, but stock version of 4.4.2. I don't think it's ROM related since it only started doing this recently. My guess is that our phone batteries are malfunctioning. Check out this person who has the exact same problem I have on the One M8:
http://forums.androidcentral.com/htc-one-m8/396770-htc-one-m8-battery-drain-40-60-0-seconds.html
His screen shots mirror mine EXACTLY. One thing I discovered is that while charging from 0% while in recovery, I was able to see my battery percentage jump from 7% to 50% when I booted to the OS. The battery then died again minutes later. This only happened once, but I'm guessing that our phone might be displaying a higher percentage than what is true just before it dies.
I have a strong feeling this might be CyanogenMod related, as it is known to have caused great problems on dozens M4's with overheating / strange battery drain / weird stuff like that, among many other bugs.
If I were you, I would do a fully clean install of a stable Sense-based ROM and kernel on upgraded firmware and see if problem persists.
Upgrade to the latest TWRP recovery
Wipe everything
Factory/Data reset
Advanced wipe: Cache / Dalvik Cache / System / Data / Internal Storage
Format Data
Upgrade your firmware, if not done yet
Install latest InsertCoin, choose "Perform a full wipe" option in AROMA
When installer finished, uncheck "Reboot phone now" and get back to recovery
Wipe [Cache] + [Dalvik Cache]
Install latest Xceed kernel (for Android 4.4.3)
Wipe [Cache] + [Dalvik Cache]
Reboot
I wish it was that simple. Thought CM may have some known issues, my device and the other example I linked to are running stock Roms.
If it wasn't happening every single day, it wouldn't be such a big deal, but now I'm seriously worried that I can't get a full days use from it anymore and it's barely over a year old. Sending it back to HTC would be a huge pain since I'm rooted. Though I guess it would be worth it in the long run to finally have a phone that doesn't shut down at 40%
Sent from my HTC One mini using XDA Free mobile app
Hello everyone, sorry for the delay.
It looks as if there might be damage to the battery as the %-display for the battery is still wrong on a Stock ROM (rooted and outdated) that I've had on the device for a week now.
Okay guys, what to do next? I guess I would like to completely revert everything and reset the phone to 100% stock. Would you guys recommend opening a new thread for that?
Anyway, here are some details:
Kernel 3.4.10-g8974365 [email protected] #1 SMP PREEMT
CID: T-MOB101
TAMPERED
UNLOCKED
M4_UL PVT SHIP S-ON RL
HBOOT-2.22.0000
RADIO-1.24.40e.00.26
OpenDSP-v19.2.0268.0927
OS-3.10.111.4
eMMC-boot 1024MB
Feb 14 2014, 17:48:26.0
I'm running a Stock branded ROM (T-Mobile Germany) with Sense 5.5 and Android 4.4.2 which is OUTDATED, however using the stock Recovery, I can NOT install OTA Updates as it stops at 50% showing the attached image (courtesy of droider.eu).
So the plan is to get the default Kernel (remove root), make the Stock ROM updateable, remove TAMPERED [might require S-OFF if I'm correct] and get everything LOCKED again (and not RE-LOCKED). I need your help to achieve all of this and it would be awesome if you could help me or just tell me to open a new thread.
Doctor Luk said:
Hello everyone, sorry for the delay.
It looks as if there might be damage to the battery as the %-display for the battery is still wrong on a Stock ROM (rooted and outdated) that I've had on the device for a week now.
Click to expand...
Click to collapse
I am in the same boat with you. I have completely given up on this battery. It's not ROM related. The battery simply doesn't hold a full charge anymore and the only remedy is to send it back to HTC for replacement. Since my phone has no insurance or warranty, I'd have to pay for it completely out of pocket. Fortunately, I've got my old HTC One S that still works perfectly and just loaded the latest KitKat Rom to it. The battery life and over-all performance of the One S is nearly better than my One Mini. I'm not feeling very compelled to get it fixed at the moment, but I'll let you guys know how much it costs if I change my mind. Good luck with yours.
Thanks, I'll just have to get mine fully back to stock to be able to turn it in... Hope it'll not be that pricy for you.
Can you get rid of the tampered warning on the boot screen? I thought it was irreversible. If not, I don't think HTC will warranty it.
Sent from my HTC One S using XDA Free mobile app
Of course you can, at least I assume you can. On the HTC One there are already guides and I guess the Mini is not that much different. It requires S-OFF though, so at least I would have to tinker around with my phone even more.
Our Plain vanilla -stockROM One mini is having similar issues:
It shuts down at battery 30%
- removed unneccessary app's - no result
- Factory reset - No result
Contacted HTC support, they advised to run self-test ( *#*#3424#*#*) in safe mode
Tried that: Boot-up in safe mode - charge full - batterytest : Put it away for the night while batterytest running, hoping for a report in the morning. Unfortunately no report, but a battery status of 1% - so no shutdown at 30%
Second time: Charged full in regular mode (100%) - reboot in safe-mode: Battery shows up @57% and could be charged for at least one hour.
Ran battery-test : after one hour of testing, battery = 91 % while 71 % is lower limit for failing battery, so battery succeeded.
Third time: Just testing the difference between battery-status in regular mode vs. safe-mode
Full charge in regular = 50% in safe mode (and able to continue charging)
Don't want to sent it away for repair: expecting to have it sent back after a couple of weeks: " we did the batterytest, and it's functioning fine. Your device is not broken"
My idea: something interfering with the battery-status indicator ?
But what ?
Any ideas ?
jamf said:
Our Plain vanilla -stockROM One mini is having similar issues:
It shuts down at battery 30%
- removed unneccessary app's - no result
- Factory reset - No result
Any ideas ?
Click to expand...
Click to collapse
not sure it works, but try this
the wiping the partition cache from stock recovery is not quite the same as factory reset
jamf said:
Tried that: Boot-up in safe mode - charge full - batterytest : Put it away for the night while batterytest running, hoping for a report in the morning. Unfortunately no report, but a battery status of 1% - so no shutdown at 30%
Click to expand...
Click to collapse
Thanks for reporting a similar problem to mine. I haven't gotten to fix mine, yet, too. Mine even powers down at 75% Battery and now has a horrible battery life of about 2h of normal usage (occasional screen activity, listening to music).
But how did you find a batterytest? I can't seem to find one in the safe-mode via that dial code. Can you explain where you found the battery test?
jamf said:
Our Plain vanilla -stockROM One mini is having similar issues:
It shuts down at battery 30%
- removed unneccessary app's - no result
- Factory reset - No result
Contacted HTC support, they advised to run self-test ( *#*#3424#*#*) in safe mode
Tried that: Boot-up in safe mode - charge full - batterytest : Put it away for the night while batterytest running, hoping for a report in the morning. Unfortunately no report, but a battery status of 1% - so no shutdown at 30%
Second time: Charged full in regular mode (100%) - reboot in safe-mode: Battery shows up @57% and could be charged for at least one hour.
Ran battery-test : after one hour of testing, battery = 91 % while 71 % is lower limit for failing battery, so battery succeeded.
Third time: Just testing the difference between battery-status in regular mode vs. safe-mode
Full charge in regular = 50% in safe mode (and able to continue charging)
Don't want to sent it away for repair: expecting to have it sent back after a couple of weeks: " we did the batterytest, and it's functioning fine. Your device is not broken"
My idea: something interfering with the battery-status indicator ?
But what ?
Any ideas ?
Click to expand...
Click to collapse
Wow - I wish you had posted this 2 days earlier! I just had a new battery purchased for my phone and I'm getting a local repair shop to replace it. Sounds like my battery could be fine and I will likely have the same results after it's replaced!
If you fully charge the phone in safe mode, does the phone battery still last the appropriate amount of time in regular mode or does it still shut off prematurely?
Doctor Luk said:
Thanks for reporting a similar problem to mine. I haven't gotten to fix mine, yet, too. Mine even powers down at 75% Battery and now has a horrible battery life of about 2h of normal usage (occasional screen activity, listening to music).
But how did you find a batterytest? I can't seem to find one in the safe-mode via that dial code. Can you explain where you found the battery test?
Click to expand...
Click to collapse
Dial *#*#3424#*#* and click <more> in the right lower corner
iourikil said:
not sure it works, but try this
the wiping the partition cache from stock recovery is not quite the same as factory reset
Click to expand...
Click to collapse
Not sure if I understand this: I did the Power-button - volume down - 'Factory reset withour keeping data" - as given on the HTC website
PuffDaddy_d said:
Wow - I wish you had posted this 2 days earlier! I just had a new battery purchased for my phone and I'm getting a local repair shop to replace it. Sounds like my battery could be fine and I will likely have the same results after it's replaced!
If you fully charge the phone in safe mode, does the phone battery still last the appropriate amount of time in regular mode or does it still shut off prematurely?
Click to expand...
Click to collapse
It still does: Fully charged in safe-mode it shuts down @30% - does seem to last longer to reach 30% level
Last night I tried a different trick:
After shutdown @30% I kept the phone off and recharged it to 29 %
I put the phone back on and drained the battery to 0% - ignoring all warnings ("please charge .... CHARGE ..... G*DDAMN START CHARGING, I'M FREAKING DYING HERE ....)
Recharged the battery while powered off from 0% to 100%
Tested this morning: Same battery level in regular mode as in safe mode (98%)
Hmmm, I seem to remember doing some thing similar by accident with my phone when I stopped charging around 30% to use it. It drained to 0 shortly after and I fully recharged while in recovery mode. The battery seemed to last longer that time, but any subsequent charging before letting the battery die seemed to result in the same poor battery life. It's not a real solution but if you can confirm that yours acts similarly, then it's more info for us to have as we try to figure this out.
Sent from my HTC One S using XDA Free mobile app
Has anyone noticed their battery getting incredibly worse over time? I bought my S7 on release (non edge). And since then, I've noticed that it doesn't last no where near as long. Today, for example I started my day at 7:00am when the battery was 100%. As of 30 minutes ago, the battery reached critically low (5%). From 7am all I did was watch a few videos, facebook, snapchat and then play music. But all the above for not too long.
I've also noticed that once the phone hits the 15% battery (I know due to the notification), that within minutes the battery can be done to 10% or so, without touching it.
I'm more so tempted just to take it back, unless there's an easy fix OR it's a known issue with the current version.
Thanks!
xxshabsxx said:
Has anyone noticed their battery getting incredibly worse over time? I bought my S7 on release (non edge). And since then, I've noticed that it doesn't last no where near as long. Today, for example I started my day at 7:00am when the battery was 100%. As of 30 minutes ago, the battery reached critically low (5%). From 7am all I did was watch a few videos, facebook, snapchat and then play music. But all the above for not too long.
I've also noticed that once the phone hits the 15% battery (I know due to the notification), that within minutes the battery can be done to 10% or so, without touching it.
I'm more so tempted just to take it back, unless there's an easy fix OR it's a known issue with the current version.
Thanks!
Click to expand...
Click to collapse
I've definitely noticed this since rooting. Maybe it has something to do with that? Like a ROM you flashed or what not? I'd like some suggestions here as well.
Thanks!
musashiasano said:
I've definitely noticed this since rooting. Maybe it has something to do with that? Like a ROM you flashed or what not? I'd like some suggestions here as well.
Thanks!
Click to expand...
Click to collapse
I haven't rooted the S7, it was the first phone that I've left stock from opening.
What does the battery stats say is using the most mAh?
Facebook app is a known battery hog
Obviously over time, you'll install different things, and slowly the phone will start using more and more power running background apps
A backup and Factory reset will show if there is a hardware / battery issue, or if it's purely from stuff you've installed over time
Also clearing the caches from recovery could help
yeah ive noticed this too. My usage habits havent changed but my battery life is almost half of what it was when i just got the phone.
*Detection* said:
What does the battery stats say is using the most mAh?
Facebook app is a known battery hog
Obviously over time, you'll install different things, and slowly the phone will start using more and more power running background apps
A backup and Factory reset will show if there is a hardware / battery issue, or if it's purely from stuff you've installed over time
Also clearing the caches from recovery could help
Click to expand...
Click to collapse
Cache has been cleared from recovery, and I don't generally install many apps so since I've bought the phone the apps have stayed the same.
Android system is always on top. Unless of course I spend hours on Facebook.
Might have to factory reset. I've used my phone with the same apps and time since I've bought it, and I'm finding I'm charging it 3x as much.
I think it's a root issue - deep sleep.
After S6 Edge Plus, when you root a samsung phone, it won't go in deep sleep. I believe there's a fix for that.
Have you checked the battery usage stats? It gives you the breakdown on what apps are eating up the battery.
I have had my S7 for about a month and battery is about the same.
Just to update this thread for those that may have a similar issue...the other day I couldn't live with the battery life the way it was. The phone used 50% in several hours where I barely used it.
Decided to completely re-flash with stock (was stock before) as opposed to simply wiping all data. A week in, and the phone's battery life is back to the way it was. I went to bed when it was on 100% (as a test) and woke up 7 hours later with the phone on 94%, with wifi, location and bluetooth on.
Not sure what had caused it to use so much battery previously, but it's back to what it should be and that's all that matters.
hi with my s7 exynos i do 3h screen. i think there is a problem. i bought my s7 one week ago. can anyone help me?
Rooting and installing custom kernels when done right should greatly increase the battery life of your device. This is a well known guide here on XDA for improving battery life for our devices.
That being said, Lithium Ion Batteries hold less charge the more cycles they are put through, its a given fact but as you said your device is relatively new and therefore should not be experiencing this kind of problem. The way I see this is there are 3 possibilities which may be causing the said problem...
1) You have rooted the device and done some modification/s. ( which you haven't done )
2) Your battery is being drained by a service ( Like Oculus or VR ) in fact a number of reddit users complained their S7 was overheating and battery was draining really fast for some reason. Check This page out, It might help you.
3) Battery Defect, you must've gotten a "bad" model, if you haven't tripped KNOX you could try bringing your phone to Samsung and see if they would fix or replace it.
Good luck
I think this has to due to them samsung updates. As far as i know samsung been always doing things like this where they made the OS slow as hell after a while so you gonna get a upgrade sooner but a battery should last 2 years minimal without degrading.
---------- Post added at 03:36 AM ---------- Previous post was at 03:34 AM ----------
petmike2 said:
hi with my s7 exynos i do 3h screen. i think there is a problem. i bought my s7 one week ago. can anyone help me?
Click to expand...
Click to collapse
i get like 5 hours screen on time and bout 1 day standby time but i have most bloatware disabled with the package disabler. But if i was you i would contact samsung.
This happens with Samsung updates on every Galaxy phone. It's like a curse. It's unavoidable.
Enviado desde mi SM-G920F mediante Tapatalk
May i ask if the people with these problems use the fast charge? I hearing many bad things bout this so i switched it off and must say the normal charge isn't that slow and if it can keep the battery good for longer then we all should use this.
I turned fast charge off about a week after I got the phone, was making the phone and charger pretty hot for the sake of about 5-10 mins quicker charge
Pointless really, unless you are desperate, only have a few mins spare and need as much power as possible in that short time, and if that's the case, enable it for that one time
Restrict background data on all but the most important apps (phone, text, email), dave power all but the most important apps. Battery life is fine
Sent from my SM-G935T using XDA Free mobile app
So I'm having the same fast battery drain that a lot of people are having where I can lose 30-40% in 1 to 2 hours and be completely dead in 6hrs. But here over the past couple of days my watch will shut down like the battery is dead but when I put it on the charger it will read anywhere between 28 and 32% so I will turn it back on and it will last about a minute and then shut down again and when I place it on the charger it still reads the same thing. Has anyone had this issue? Used to go all the way down to 3% and when I would put it on the charger it would read 3% but not now.
Sent from my SM-N960U using Tapatalk
My wife's did this the other day. She just turned it off and left it on the charger for 24 hours. Seems to be working well today.
mattman86 said:
My wife's did this the other day. She just turned it off and left it on the charger for 24 hours. Seems to be working well today.
Click to expand...
Click to collapse
Dis the percent reset?
Sent from my SM-N960U using Tapatalk
Bump
Is there a way to reset the battery status and percentage reading. Having the same issue.
Mine has been doing this for a few weeks now. It would power down as if the battery were depleted. When I put it on the charger, it would show 80%. I just bit the bullet and installed a new battery this morning (after trying everything else) and now it is working fine.
@Illusive Man
1.
Your Model Name... + Firmwareversion?
Example...
SM-R760 DSA1 (Tizen 4)
2.
Own risk!
Code:
*#0228#
You could try this "Quick Button"...
I will try to add Screenshot...
Best Regards
Edit 1.
Screenshots from my SM-R760 with Tizen 4 DSA1 Firmware...
adfree said:
@Illusive Man
1.
Your Model Name... + Firmwareversion?
Example...
SM-R760 DSA1 (Tizen 4)
2.
Own risk!
Code:
*#0228#
You could try this "Quick Button"...
I will try to add Screenshot...
Best Regards
Edit 1.
Screenshots from my SM-R760 with Tizen 4 DSA1 Firmware...
Click to expand...
Click to collapse
I didn't post any screens because after checking, my battery quick check is exactly like yours except L15 instead of L16
I too am having the same battery rapidly draining. I pulled it off the charger today at 1 after letting it fully drain last night. I had to place the watch twice because initially it was charging at a rate of 25/hr. It's 2:30 and I'm down to 76%.
The odd thing is, I got the watch for Christmas, purchased Monday of black Friday week. It was perfect until the first week of January. Then it slugged up. The the following day I started getting the battery drain issue, 10 - 15% an hr. After countless times of rebooting, factory restoring, letting the watch drain entirely and recharging, and messing with notifications and permissions, it started to act normally again. Then I got the Tizen 4 update and I decided to go through the update. I'm back to square one again...
I have no idea what really set it back to normal the first time. Figured I'd reach out again while I mess with it.
Also, I tried flashing the watch, but every time I went too, the software on my laptop would just crash when I hit start.
SM-R798T running Tizen 4. The upgrade to Tizen 4 wasn't done until after the new battery was installed. Now I can easily get 2 days life out of it. The battery was $24 and took about 25 minutes to install (I was being VERY careful since I had never done this before). The watch ran like a champ with good battery life (this was Saturday), Sunday afternoon, I got the notification to update to Tizen 4.
Watch shuts down quickly
I have had similar issues to all here. My watch is fully charged to 100% and removed from the dock and lasts probably an hour and a half, then shuts down without warning, no low battery signal or anything of the sort.
When it is placed back on the dock it reads anywhere between 80 - 90%.
This must be a software problem. I just upgraded to one UI and the issue has recurred.
Has anyone solved this??
vaughnq said:
I have had similar issues to all here. My watch is fully charged to 100% and removed from the dock and lasts probably an hour and a half, then shuts down without warning, no low battery signal or anything of the sort.
When it is placed back on the dock it reads anywhere between 80 - 90%.
This must be a software problem. I just upgraded to one UI and the issue has recurred.
Has anyone solved this??
Click to expand...
Click to collapse
same exact thing happening to my watch since updated One UI, did not have any problem before this update.
so far I could not able to solve the issue, not matter what I tried.
@Illusive Man
can you provide more detail how to get that?
Solved: Watch shuts down quickly
vaughnq said:
I have had similar issues to all here. My watch is fully charged to 100% and removed from the dock and lasts probably an hour and a half, then shuts down without warning, no low battery signal or anything of the sort.
When it is placed back on the dock it reads anywhere between 80 - 90%.
This must be a software problem. I just upgraded to one UI and the issue has recurred.
Has anyone solved this??
Click to expand...
Click to collapse
I have bit the bullet and changed the battery. Samsung repair shop did the install. On pick up at 15:50, the watch reconnected with my phone, did the update and synchronised at which point the battery went to 84%, from startup at 86%.
It then lasted overnight and for the next day, until the morning of the third day on which it died.
Since then it has lasted 2.5 to three days on one single charge.
I will only be charging it once it dies, not preemptively.
I will continue to monitor and update if any negative changes occur.
See people are still trying to insist it's a battery problem. Not true, most of the issues are software problems.
Still have the original battery in mine and two days is not a problem now. Meanwhile a year ago it didn't last 8 hours.
Charging the watch is a pain because the percentage is way out of whack and doesn't work right but once it's charged it works...
Still absolutely unacceptable for a $350 product that has only worked properly for about a year of the 2.5 years I've owned it due to glitchy software.
nascar48 said:
See people are still trying to insist it's a battery problem. Not true, most of the issues are software problems.
Still have the original battery in mine and two days is not a problem now. Meanwhile a year ago it didn't last 8 hours.
Charging the watch is a pain because the percentage is way out of whack and doesn't work right but once it's charged it works...
Still absolutely unacceptable for a $350 product that has only worked properly for about a year of the 2.5 years I've owned it due to glitchy software.
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My watch now depletes its battery in less than 4 hours. Sometimes if I put it on a charger, the watch would instantly say 64%. I agree with you that it's a software problem. Does it help if I reset the watch? Do I have to replace the battery to solve this problem? Thanks.
I wonder if its a bit of both, battery degrading and the watch failing to reclibrate around it. I actually had a new battery in mine recently (GW42 but some of the same problems) as it was under warranty but if it wasn't I would be tempted to just disconnect the battery for a period of time and then reconnect and see if that is enough to reset the battery usage. Intrigued if anyone has tried this.
Hello all, so the original battery on my Google pixel, almost 3 years old, went to complete hell. It turns off in about a minute once unplugged, despite 100% battery life. So I went and replaced it with two Amazon bought batteries. The first one (definitely not OEM) had the same issue but my pixel would at least last about 10 minutes of regular use, unplugged, before shutting down. So I thought it might be the battery but the second one has the exact same issue. The second one at least looked like OEM with the exterior but since it came from Amazon, it's not 100% certain.
The problem is that the phone charges very fast, like 100% in less than 15 minutes and then discharges 10-20% in just a few minutes. If I last below 70% that would be out of the ordinary.
Is it possible that it's not a battery issue but maybe a different issue? A friendly person on another forum suggested that my core or graphics IC is overheating, attempting to throttle down; and then just shutting down when it looses the battle. Which makes absolute sense since the phone mostly shuts down when I'm playing games on my phone and usually turns off just under 80%.
I also found out that a recent google play store version was found to be the culprit for the extensive battery loss for other folks. Could this also be reason?
Are there any tests I could do to further determine the actual cause?
Thank you.
Two ideas:
- Deactivate Play Store app in Settings -> Apps & Notifications -> All -> Play Store -> Deactivate
- To rule out a damaged third party app as a cause for the battery drain (which actually is quite unlikely in your case), you can reboot into safe mode. For that, long-press the power button and then long-press 'shut down', confirm with OK. At the reboot, all non-system apps are freezed. Then you can check if the battery behaves differently.
Did you try charging your phone for about two hours longer, even if it says it is already at 100%? Maybe just the battery percentage measurement system is somehow damaged.
But you already tried that I guess. So maybe somebody else got another tip for you.
do you try flashing stock image? maybe the battery cache is in trouble
Similar to OP, my Pixel XL had started to have some odd issues beginning almost a year ago. It got REALLY bad in just the last six weeks or so when it would shut down at relatively respectable battery percentages (something like 23% - 57%, randomly).
- Deactivate Play Store app in Settings -> Apps & Notifications -> All -> Play Store -> Deactivate
- To rule out a damaged third party app as a cause for the battery drain (which actually is quite unlikely in your case), you can reboot into safe mode. For that, long-press the power button and then long-press 'shut down', confirm with OK. At the reboot, all non-system apps are freezed. Then you can check if the battery behaves differently.
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Thanks for these ideas, BenjyTec.
When I deactivated ("Disabled" in my settings), there was no change in behavior. In fact, I had forgot I did that until giving things about a week and had forgotten when the phone behaved the same way, LOL (I just now re-enabled it).
I also tried the Safe Mode (which I had not previously known about - thanks!), and the phone still died out pretty quickly from a "full" charge.
Did you try charging your phone for about two hours longer, even if it says it is already at 100%? Maybe just the battery percentage measurement system is somehow damaged.
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I had also done this several times. The really odd thing is many times I will have it on the charger all night or for several hours, and when I take it off it is only at a very low percentage - from 1% to 16%. !!! Of course more often than not it does get to a higher percentage.
do you try flashing stock image? maybe the battery cache is in trouble
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Thanks, gonzakennyn - I have not done a "stock" image, but have factory reset the phone, with no joy. This was actually one of the things I did months ago even before it got really bad, because I wondered if maybe the battery cache or something at the kernel level had deeper issues.
Hopefully the OP might have had better luck or found something...
All these complaints sound like power supply issues.
Use the phone while it's in the charger, and there's no overheating/throttling/shutdown, right?
toucan said:
Similar to OP, my Pixel XL had started to have some odd issues beginning almost a year ago. It got REALLY bad in just the last six weeks or so when it would shut down at relatively respectable battery percentages (something like 23% - 57%, randomly).
Thanks for these ideas, BenjyTec.
When I deactivated ("Disabled" in my settings), there was no change in behavior. In fact, I had forgot I did that until giving things about a week and had forgotten when the phone behaved the same way, LOL (I just now re-enabled it).
I also tried the Safe Mode (which I had not previously known about - thanks!), and the phone still died out pretty quickly from a "full" charge.
I had also done this several times. The really odd thing is many times I will have it on the charger all night or for several hours, and when I take it off it is only at a very low percentage - from 1% to 16%. !!! Of course more often than not it does get to a higher percentage.
Thanks, gonzakennyn - I have not done a "stock" image, but have factory reset the phone, with no joy. This was actually one of the things I did months ago even before it got really bad, because I wondered if maybe the battery cache or something at the kernel level had deeper issues.
Hopefully the OP might have had better luck or found something...
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Unfortunately, I did not find a solution. After replacing the battery twice I pretty much resigned to my fate. I'm going to hold out until Pixel 4 comes out.
Once fully charged, I could use my phone for browsing or watching videos for about an hour before I get to around 30-40%. Then I could leave it unplugged all night and wake up to my battery at 1%. It actually stays that way for a bit.
However, if I use my phone to play any games, I could only use it unplugged for about 10 minutes. My phone will power down without fail at 80% or below only when I play games. Weird thing is, whenever I power it back up, my phone will be 1% but despite that it could last quite a while.
As post-mortem mentioned, I could use my phone while charging without issues so maybe it is a power supply issue, in which case, I have no idea what I could do.
When it's not plugged in to a charger, the only power supply is the battery. Hence, I feel that even your "new" battery is not new.
So a little update all. I updated my phone to the latest Android 10 patch and the battery life has gotten significantly better. It's still not enough to last all day but it can last probably 6-8 hours with minimal use. If I use it constantly, it might last two hours.
I am no longer tethered to my charger when playing games, which is really good news and all the prior issues with the phone shutting down ~80% is gone.
Perhaps the previous Android patches contained faulty code?
I would do fresh install and see if problem resolves. Fresh install fixes all sorts of software issues.
So my battery woes aren't as bad as yours but I did get to the point where I had the battery replaced. I went to uBreakiFix and I have no idea what battery they put in but the bottom line is a brand new battery didn't help much. I got a little better battery life but not as much as I had hoped. I'm assuming that it's either due to the apps I have installed and my usage or the phone is getting old and something is drawing a little more power than it used to. I have not gone to the trouble of factory resetting to see if that would help yet.
JoeHockey said:
So my battery woes aren't as bad as yours but I did get to the point where I had the battery replaced. I went to uBreakiFix and I have no idea what battery they put in but the bottom line is a brand new battery didn't help much. I got a little better battery life but not as much as I had hoped. I'm assuming that it's either due to the apps I have installed and my usage or the phone is getting old and something is drawing a little more power than it used to. I have not gone to the trouble of factory resetting to see if that would help yet.
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Factory resets didn't help my old issue. Updating to the latest Android os helped immensely. As stated above I no longer have the initial issues. I estimate I now have about 70-80% capacity, which is not bad at all considering I bought my battery through Amazon for around $20.
I thought if you got your battery replaced at ubreakifix, then they are obligated to fix your issue or refund you your money.
Hi, I'm a casual user. I did the June 2020 update on my Galaxy S10e last night (June 11). This morning, I used my phone like I have been using it for the past several weeks -- playing Moomin Move. I had doctor's appointment at 8:45am, played all the way to the doctor's starting at 7:15am, and until my number was called, so about an hour and a half. Put the phone in my backpack, did the appointment, then played all the way to the store, walking around, put my phone in my pocket to bag my groceries (this is about 12:30pm) Got on the bus, pulled out my phone, blank screen. Nothing, nada. Get home and plug it in and the battery indicator comes on that it was at 0%. Now for WEEKS I have literally played all day (8+ hours) and never run out of batter (been close, like 12%).
This afternoon (around 5:00pm), I was playing Moomin Move on the phone while it was plugged in. When I first woke the phone up, it was at 100%, when I unplugged it to leave to go to the store, it was at 93%. After about 30 minutes, it was at 76%.
I've tried to Google to see if anyone else is reporting this, but couldn't find anything. Does anyone here have any ideas? The update is the only thing that has changed on the phone.
Thanks so much!
I'm on the June 1 security patch version on Exynos. Unplugged mine 15h ago, was at 80% then, with 46min SOT, I am now at 62%. Seems normal to me, nothing like your issue.
Hy, look to device care, battery, and find app, proces with hight % usage of battery. I have the same battery live problem after this update, update delete MirrorLink conection permanently.
I have problem with app, mlp - system app by Samsung, this app usage 30% of battery, phone is to hot and lagy.
Mark
I also haven't seen much difference after second June update. Maybe it is time to do factory reset. It helps with Android phones from time to time.
The other thing is that battery life on the exynos model is very poor.
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l_mike said:
I also haven't seen much difference after second June update. Maybe it is time to do factory reset. It helps with Android phones from time to time.
The other thing is that battery life on the exynos model is very poor.
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Why is it poor ? Samsung didn't improve the battery life on Exynos since S10e has launched ? (just got my S10e today )
ps : I got a big july update too