Provisional update? - Mate 8 Q&A, Help & Troubleshooting

Monday evening, my Mate8 did something I've never seen before.
I use straight talk for my provider, using an "at&t" straight talk sim.
Yesterday evening, my data was flaky, text messages would not MMS,
internet slow.
Since it had been 2 weeks since the phone was rebooted, I rebooted.
Had 2 pop up messages. These were not text message, but an icon in the
taskbar that was sort of bluish that said "provisional messages 2".
Clicked it and it said provisional messages. The date showed 9/1/16
on both. Clicked on the first one, nothing, clicked on the 2nd one, nothing.
Tried internet/text...nothing.
Went into the settings, noticed the data was turned off. Turned on the data
and suddenly everything was working. Internet, text, mms. Not only that, the
speedtest app showed a little boost in performance.
Since I've gotten out of the hacking/mod thing with the Mate2 and now the mate8
and run everything stock, can one of you guru's explain what this was?
TIA

Related

Help me! Text messages not sending

I have a problem with my HTC Trinity (Formerly an Orange m700). I have updated the rom several times over the last 18 months and it has always worked with no problems. However, I recently updated to a Manilla2D rom (Karmba_a's) and I have lost the ability to text!
Whenever I write a text and press send, it says "Your text message cannot be sent." The message comes up immediately I press send. No matter how many times I retry, it will never send. The signal is fine and I can make/receive phone calls and *sometimes* receive texts (although there is also a problem with this too). I have tried everything I can think of - checked the message centre number is correct, tried with 3G and GSM. I have tried several old roms including the original Orange rom (which all used to work fine) and still the same problem. I have updated the radio rom.
It is not a fault in the network - I've tried my sim in another phone and it works fine.
Nothing I have tried will work. Does anyone have any ideas?
Anyone?
I used to get that message on my Nike sometimes. But, that was due to poor reception.
Have you hard reset your device?
Pfft, all sorted.
It was a fault at Orange's end. I spoke to customer services and they sent a SIM update via text which seems to have sorted it out. I have no idea why I could send texts with another phone the other day (I couldn't today) and I guess the timing coinciding with me updating the phone was pretty unfortunate.
Thanks though.

[HELP] SMS only goes through after outward call

I flashed CM7 TG reloaded last night and so far I'm loving it! Everything seemed to be working fine at first (i.e.- placed and received calls, sent and received SMS and MMS). After I performed said tests to make sure the ROM was functioning properly I went ahead and began restoring all my previous apps through Titanium Backup. It all went without a hitch until this morning when I tried sending a SMS. I'm using the default messaging app and where the "Sent: x:xx" would be displayed, it instead stays on "Sending...". Incoming SMS messages are also not coming in (I tried sending multiple texts from my gf's phone.) The odd thing is I can send and receive MMS without any issues and the phone will both send and receive delayed SMS if I place a phone call. Also, all incoming phone calls do not get through to me.
So to clarify, I CAN make phone calls and send MMS. I CAN'T receive phone calls or send/receive SMS UNLESS I place a phone call. Any help would be appreciated.
I just did a factory reset on my phone, cleared data/cache, wiped dalvik cache, and reflashed the ROM. I have not restored any of my apps so I'm running a clean install. I'm still experiencing the same issues. If there is a step I'm missing it'd be great to know so I have a fully functioning phone. Should I wipe /system as well or would that not help? I'm open to any suggestions at this point.
One more thing I've observed is that the signal strength stays at -120dBm until I open a call. Once a call is opened I gain signal strength to about -89dBm (this is at home for me) and that's when I receive a swarm of texts and any texts I tried to send prior to calling get sent. Is this any indication of something? If anyone could help, please do. I really don't want to go back to the stock rom haha.
edit: Ok, so if I disable the EvDo network then all of my problems are solved. Obviously I'd like to keep 3G, but this is where I'm at right now.
SAME PROBLEM. Started this past week. Was fine for months on TG reloaded.
I was thinking it was new app related, but you wiped and still have the problem?
I'm not going to wipe if you already tried it.
I'm going to try turning off EVDO and see what happens.
edit: INSTANTLY dozens of missing texts sent/received when going from EVDO only to CDMA only mode!
I am pondering if flashing back to stock ROM and re-running Virgin Activation app would help....
Damn I wish you could run Activation in CM7
So last night I did a little more digging... ended up clearing data and cache on messaging app, powering down, removing the battery for 30 min, powering back up and switching radio to cdma/evdo (vs one or the other).
So far texts / sms are working today, and I have neither made nor received any phone calls. Perhaps incoming are still going straight to voicemail, but I receive very few calls so I will check later.
Sent from my Triumph using Tapatalk
Things seemed to also work for me when I went into System select (the option in Mobile network settings) and changed the cdma roaming mode from "Home", which was selected by default, to "Automatic". Haven't run into problems since changing that setting.
Well, I found this in the TG-Reloaded thread: "DO NOT use the Titanium Backup App, which can cause more problems"
I flashed mine about a week ago and haven't had any problems.

[Q] Baffling Text Message Problem

I have tried everything from a hard reset to clearing cache to a factory reset, but I cannot seem to figure out why I'm not consistently receiving text messages from one specific sender. In my Verizon online account, it clearly states that this person has sent me a text and that I have received it, but it is nowhere to be found on my phone. This happens regularly, but not consistently.
I have called Verizon, who couldn't figure it out. I switched my phone and SIM, but to no avail. Where is this text message and how do I get it?
Perhaps the other party was able to delete the message before you actually saw it.
RAZR HD
Eclipse V 1.3
That is definitely not the problem. I consistently have issues with this number and text messages. Verizon logs the message as coming in, but my phone never receives it.
Can anyone help?

T-mobile texting issues.

My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
HappyGreg said:
My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
Click to expand...
Click to collapse
Might be a sim or network issue, mine works fine. Take it to TMO and try out a new sim.
HappyGreg said:
My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
Click to expand...
Click to collapse
Is it SMS or MMS? If you have wifi calling enabled and its active, you will not be able to send/receive MMS. SMS should work though. Otherwise, maybe its an outage in your area.
thanks guys. i did a restore, removed all my old iphone text history, and turned off wifi calling. it seams to be working, but i tried turning off wifi calling before all this. I am using textra now, not sure if I like the battery consumption or not yet, but its fast now. mms seams to be going through fast now too.
on a side note, the stock Sony messaging app is terrible for mms messages, and just texting in general i think.
HappyGreg said:
thanks guys. i did a restore, removed all my old iphone text history, and turned off wifi calling. it seams to be working, but i tried turning off wifi calling before all this. I am using textra now, not sure if I like the battery consumption or not yet, but its fast now. mms seams to be going through fast now too.
on a side note, the stock Sony messaging app is terrible for mms messages, and just texting in general i think.
Click to expand...
Click to collapse
I just let Hangouts handle my SMS/MMS, you can do the same.
HappyGreg said:
My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
Click to expand...
Click to collapse
I was having issues with texts not sending. I found on another forum people disabling VoLTE and so far thats been working for me. Sucks not being able to use VoLTE but maybe it'll work in a future update.
ZeroG1 said:
I was having issues with texts not sending. I found on another forum people disabling VoLTE and so far thats been working for me. Sucks not being able to use VoLTE but maybe it'll work in a future update.
Click to expand...
Click to collapse
Sorry to bring this from the dead. I am an AT&T customer and I have D6606 that works perfectly fine but I don't get text messages when I'm connected to WiFi.
How did you disable VoLTE?
noobsquared said:
Sorry to bring this from the dead. I am an AT&T customer and I have D6606 that works perfectly fine but I don't get text messages when I'm connected to WiFi.
How did you disable VoLTE?
Click to expand...
Click to collapse
Settings - - > call settings
ZeroG1 said:
Settings - - > call settings
Click to expand...
Click to collapse
I don't see this option in the call settings?
buda81 said:
I don't see this option in the call settings?
Click to expand...
Click to collapse
Must only be on the T-Mobile version.
having the same issues with tmob. this is my second z3. not sure what the problem is
What does it say under Settings -> About Phone -> Status -> My phone number?
If it says unknown, try fixing that. I had to stick my SIM into an old BB Curve and edit the MSISDN. Since then Hangouts has been grouping iMessage MMS correctly
I'm also on my second Z3 (T-Mobile) right now. Everything they've told me to "fix" the solution in which my text messages aren't sending through until I retry 5-8 times, has yet to work permanently.
I've just now turned off the VoLTE to see if that will help. I've been told to turn off Wi-Fi calling automatically (even if that feature is turned off anyways) and that helped for what seemed like 24 hours. I've done several Master Resets and those, again, only helped for a day or two.
I downloaded Sony's PC Companion and all that did, essentially, was another Master Reset to my phone while saying "Software has been updated."
Now I'm still struggling with the same issue in which my phone won't send texts. I called Sony and talked to them; they're only offering a refurbished replacement. Otherwise, they said to hold the power button and the volume up button at the same time to do a power cycle. This fixes the phone temporarily, but not permanently. Plus, I don't feel like turning my phone on and off 5-7 times a day if necessary. None of my previous Xperia models needed this.
So after I use my phone with VoLTE off for a while, I'll report back. Otherwise... This might be the downfall of Xperia for me.
CRundles said:
I'm also on my second Z3 (T-Mobile) right now. Everything they've told me to "fix" the solution in which my text messages aren't sending through until I retry 5-8 times, has yet to work permanently.
I've just now turned off the VoLTE to see if that will help. I've been told to turn off Wi-Fi calling automatically (even if that feature is turned off anyways) and that helped for what seemed like 24 hours. I've done several Master Resets and those, again, only helped for a day or two.
I downloaded Sony's PC Companion and all that did, essentially, was another Master Reset to my phone while saying "Software has been updated."
Now I'm still struggling with the same issue in which my phone won't send texts. I called Sony and talked to them; they're only offering a refurbished replacement. Otherwise, they said to hold the power button and the volume up button at the same time to do a power cycle. This fixes the phone temporarily, but not permanently. Plus, I don't feel like turning my phone on and off 5-7 times a day if necessary. None of my previous Xperia models needed this.
So after I use my phone with VoLTE off for a while, I'll report back. Otherwise... This might be the downfall of Xperia for me.
Click to expand...
Click to collapse
I am having the same issue as well. So is probably a software issue. Hopefully T-Mobile can update soon. It's really annoying. Are you also having problem receiving texts? People send me texts but I never receive them.
:[ Still having issues
Sorry for bringing up the old-ish thread but I'm becoming quite irritated over this issue. I got the phone as a bday gift last month, but since then I've been also experiencing these messaging outages. Before, it was a text delayed by some time, which progressed to some hours, and now some texts I don't receive at all until AFTER I restart the phone. The phone actually will show two timestamps (via the textra app, which I also downloaded to try and help alleviate the problem, but it hasn't) that show when i finally viewed the text (after restart) and when the text "should" have arrived. I notice the problem mostly persists when the phone has been on hiatus for a while; typically if I'm still actively using/looking at the phone or texting, the messages sent from people will arrive when they were sent. But, once the screen has been off for some time, that's when SMS arrives delayed/after phone restart and MMS are just a lost cause. I'm on the TMO service, and trying to contact them have been less than helpful. Literally, they just told me to text myself, and when I said "yes, the text arrived" they assumed the problem was fixed despite me telling them IF I'M LOOKING AT MY PHONE, MOST OF THE TIME THE TEXT WILL ARRIVE. So, I'm also partially ranting about their customer service. I've tried disabling the WiFi, I've already swapped the phone, I've tried tinkering with some of the settings about having data run while phone is off, and nothing has fixed the issue.
Thanks for bringing the thread back up. I have noticed that I have intermittant text sending issues, too. As well as receiving issues (it has been about 3 days now since my wife received the same MMS sitting right next to me with her SGS4. I didn't pay attention if they were when I was connected to wifi, etc, but I just tried disabling volte and will update as I come to more conclusions.
Come to think of it, I have another weird thing with group messages. When I respond, I'll get the same text I send out back, from myself.
Omg this is happening. Seriously nothing but disappoint on this phone on t-mobile. No group text, and trouble sending out some sms.. Hope for an update. Battery has been dying faster too 17 hrs. And sony remote play is just choppy now....3 month on this phone. Sad
Sent from my D6616 using XDA Free mobile app

Pixel 3a - Text Messages Delayed, Calls Intermittently Not Coming Through

Hello all,
I've been having an issue for the past couple of months where most calls to my phone go straight to voicemail (I'll very occasionally receive a call), and I will usually not receive text messages for several hours (toggling on/off airplane mode will sometimes force them to show up, but making an outbound call will always result in any pending text messages being received). When I do receive text messages, they all show up at once.
Note that the data connection is working perfectly fine - I can be browsing the internet no problem, but not receive calls or texts. Also, the signal is strong all through the area I live/work, and it doesn't matter where I am located, the issue persists.
Any suggestions on what is going on? It is out of warranty, so suspect Google will be no help. It sounds like an issue with the phone not checking in with the cell towers, and I also purchased the phone directly from Google, so I suspect T-Mobile won't be much help either (I'll be checking with them sometime this weekend, though).
Things I have tried:
1. Factory reset phone.
2. Removed and wiped off SIM card.
3. Installed newest updates.
4. Turned off all battery saving settings.
5. Messed with manually creating an APN according to T-Mobile's site, and played around with the settings.
Thank you
EDIT: I downloaded a cellular status app, and it looks like I see "Service State: Out-Of-Service" when I'm unable to receive texts. At times that I receive them, it says "In-Service." "Sim State" is always "ready," regardless.
EDIT 2: Looks like this is only happening when LTE is selected. If I switch to 3G, everything always works (EDIT 2: Just had a test call fall to go through. All test texts have succeeded, though). On LTE, it only works intermittently.

Categories

Resources