[Completed] Samsung Gear S2 - permanently deactivated or not? - XDA Assist

Hi all - in the process of adding a new phone line, AT&T accidentally deactivated my Galaxy S2 watch, which I had a line of service on (so I could used it standalone/detached from the phone). They realized their mistake - and sent me a new watch for free.
This watch has a built-in, non-removable SIM. Is it truly deactivated for good? Or could I somehow unlock it? I guess originally since it was from AT&T, it was set up only to work with that carrier. So if I manage to bring it back, would it only work on AT&T in the future? Or would the process "unlock" it to work anywhere?
It still works via bluetooth, but it's thicker than the bluetooth only version so no point in carrying around that extra weight if it can't use 3G/4G, you know?

denemante said:
Hi all - in the process of adding a new phone line, AT&T accidentally deactivated my Galaxy S2 watch, which I had a line of service on (so I could used it standalone/detached from the phone). They realized their mistake - and sent me a new watch for free.
This watch has a built-in, non-removable SIM. Is it truly deactivated for good? Or could I somehow unlock it? I guess originally since it was from AT&T, it was set up only to work with that carrier. So if I manage to bring it back, would it only work on AT&T in the future? Or would the process "unlock" it to work anywhere?
It still works via bluetooth, but it's thicker than the bluetooth only version so no point in carrying around that extra weight if it can't use 3G/4G, you know?
Click to expand...
Click to collapse
Greetings and welcome to xda, your device has a dedicated help thread here
http://forum.xda-developers.com/gear-2/help
If you ask in there you should get the help you need
Good luck and enjoy your stay

Related

Using the Samsung S3 as wi-fi only device

I'm thinking about buying a used Verizon Samsung S3 from a friend of mine.
Since my AT&T contact doesn't run out for a few months... I'd like to buy his Verizon S3 today... and just use it as a wi-fi only device for the next few months. (No Verizon contract, No SIM, No cell calls, etc.)
Possible? Without rooting? Would I need to buy a blank Verizon SIM? Where?
Thanks.
You probably won't need a blank SIM; just pull the LTE SIM from the phone. CDMA connectivity, on the other hand, is built into the phone. You'll probably have to get Verizon to deactivate the device. Interestingly enough, my old cellphone (from my previous 2--year contract with Verizon) gets service when I boot it up, so I don't think it's as simple as activating a new phone on the line will deactivate the old one.
Wi-fi Only, Wi-fi Only. Wi-fi Only. Wi-fi Only.
Taehee. said:
You probably won't need a blank SIM; just pull the LTE SIM from the phone.
Click to expand...
Click to collapse
And what do I do when it demands I put the SIM back before I can do anything?
Taehee. said:
You'll probably have to get Verizon to deactivate the device.
Click to expand...
Click to collapse
Huh? I have to call them and say "I'm *NOT* a Verizon user. Please deactivate my phone (that I never activated in the 1st place.)
Taehee. said:
Interestingly enough, my old cellphone (from my previous 2--year contract with Verizon) gets service when I boot it up
Click to expand...
Click to collapse
Huh? You get free Verizon? Or are you still paying for it all these years?
Taehee. said:
so I don't think it's as simple as activating a new phone on the line will deactivate the old one.
Click to expand...
Click to collapse
I do *NOT* want to activate my new phone. I do *NOT* want any Verizon coverage. (I'm trying to get *WI FI* only.)
should work fine
just deactivate the phone and take the sim card out
the phone will report no sim card and will only allow 911 calls
other then that you can use it as a wifi device just fine
^^^Yup. When I upgraded my phone, I can use my old phones on WiFi with no issues. I do it all the time. I even flash ROMs on them still, lol.
You can do it just fine. Turn it on, connect WiFi and have at it. Doesn't matter youre not a customer or that the phone was never activated. You dont need to contact Verizon for ANY of this at all, either.
Sent from my Galaxy S3 using Tapatalk 2
Hot-Donna said:
I'm thinking about buying a used Verizon Samsung S3 from a friend of mine.
Since my AT&T contact doesn't run out for a few months... I'd like to buy his Verizon S3 today... and just use it as a wi-fi only device for the next few months. (No Verizon contract, No SIM, No cell calls, etc.)
Possible? Without rooting? Would I need to buy a blank Verizon SIM? Where?
Thanks.
Click to expand...
Click to collapse
That's no problem at all. You don't need to root the phone or buy a blank Verizon SIM. Just start up the phone, connect to your Wi-Fi and ta da. You should be ready to go :]

[Q] Possible Complete Unlock? Idea proposal

So, I've the Verizon 4g LTE edition of the galaxy s3 for a while now and a few months ago I really needed to unlock this phone for use on gsm networks such as AT&T and T-Mobile. At first I was okay with having Voice, Text, and Edge for data.
Later on, I switched to T-Mobile from AT&T and got an iPhone. Now I want to go back to my SCH-i535. There is only one issue: I broke the sim/sd card reader. Now this lead me to think about a possible way to allow for this phone to be able to be used on gsm networks:
Use the other carriers sim/sd reader.
So instead of replacing it with the standard i535 reader, I'll install T-Mobiles SGH T99 reader.
I want to bring this up to see if anyone already knows the outcome or if they can instantly prove my theory wrong before I buy these things.
All answers are appreciated. Thanks
A/\/droid said:
So, I've the Verizon 4g LTE edition of the galaxy s3 for a while now and a few months ago I really needed to unlock this phone for use on gsm networks such as AT&T and T-Mobile. At first I was okay with having Voice, Text, and Edge for data.
Later on, I switched to T-Mobile from AT&T and got an iPhone. Now I want to go back to my SCH-i535. There is only one issue: I broke the sim/sd card reader. Now this lead me to think about a possible way to allow for this phone to be able to be used on gsm networks:
Use the other carriers sim/sd reader.
So instead of replacing it with the standard i535 reader, I'll install T-Mobiles SGH T99 reader.
I want to bring this up to see if anyone already knows the outcome or if they can instantly prove my theory wrong before I buy these things.
All answers are appreciated. Thanks
Click to expand...
Click to collapse
I really don't think it would matter, as long as it's any sgs3 reader you'd have the same result.
It's just a part, and it should be universal. It wouldn't be able to change the band frequencies or anything. All that is regulated in the radio chip on the main circuit board. You'd have to swap out everything.
You should have a phone still capable of edge data only on a gsm network.
Sent from my HTC6525LVW using Tapatalk
What BadUsername said is true, the parts are somewhat interchangeable. I work in a phone repair business and the sim trays are the same as with the charge ports. I do believe it is firmware side and possibly chipset.When i get back to work Monday i will look at the parts closer.

Can I use Samsing Gear S2 with carrier 1 and my phone is carrier 2?

I have a plan with T-Mobile but would an AT&T version of the Gear S2 3g on an AT&T plan work with my T-Mobile smartphone?
To further clarify, I would not be moving the AT&T Gear S2 to T-Mobile. Just forward the calls through the company or the app.
Your Phone and the Gear S2 do not have to be on the same network. My work phone is provided by Verizon. My family is on T-Mobile. I purchased the original Gear S and now upgraded to the Gear S2 on T-Mobile.
When you are BT connected to your phone the watch is like any other BT device. When you are using your Gear S2 in the standalone (no BT connection to phone) then your phone merely call forwards your calls and text to whatever number you tell it to. In this case you forward items to your Gear S2 number.
So it sounds like your phone is on T-Mobile. Your Gear S2 would be on AT&T. When you are BT connected to your phone, Verizon is your carrier and the phone does all the work and BT transfers your notifications and calls over to the Gear. When you are separated from your phone and a call or text comes to your phone it is forwarded to your T-Mobile number on the watch.
I have used my Verizon phone with my Gear s and now S2 for the past year + very successfully.
I think the only difference will be when carriers have their Number Sync functionality, where both watch and phone ring/vibrate simultaneously. With two different carriers the watch rings/vibrates after the phone does. I only have the Bluetooth version so obviously haven't tried this, but curious to know what the caller's experience is like - namely how many times does their call to you ring on their end. Reason I ask is cause many callers have gotten used to hanging up before they know your vm will pick up. Thinking if someone calls you and lets it ring 4 times and hangs up, you'd never know it from your watch, if you didn't also have your phone with you. Sorry for the digression, but I like to think these things through for real life situations.
FitzAusTex said:
I think the only difference will be when carriers have their Number Sync functionality, where both watch and phone ring/vibrate simultaneously. With two different carriers the watch rings/vibrates after the phone does. I only have the Bluetooth version so obviously haven't tried this, but curious to know what the caller's experience is like - namely how many times does their call to you ring on their end. Reason I ask is cause many callers have gotten used to hanging up before they know your vm will pick up. Thinking if someone calls you and lets it ring 4 times and hangs up, you'd never know it from your watch, if you didn't also have your phone with you. Sorry for the digression, but I like to think these things through for real life situations.
Click to expand...
Click to collapse
Number sync will definitely change the way the watch and phone operate. AT&T is supposed to be the first carrier to go to number sync, but as I understand as of right now if you have a Gear S2 with them you have a separate number for your watch.
When I am BT connect to the watch, the watch rings/vibrates immediately with when a call comes in.
When I leave my phone on but I am away from it (BT Connection lost) the phone will ring 5 times before forwarding to the watch. this is where you may lose someone that only allows the phone to ring 3-4 times (that is what I do when I call people, after 4 rings I hang up unless I want to leave a voicemail).
When my phone is off (powered down) the call immediately goes to my watch on the first ring.
You can call the watch number directly at any time and it will ring if it is powered on.
Bladder61 said:
Number sync will definitely change the way the watch and phone operate. AT&T is supposed to be the first carrier to go to number sync, but as I understand as of right now if you have a Gear S2 with them you have a separate number for your watch.
When I am BT connect to the watch, the watch rings/vibrates immediately with when a call comes in.
When I leave my phone on but I am away from it (BT Connection lost) the phone will ring 5 times before forwarding to the watch. this is where you may lose someone that only allows the phone to ring 3-4 times (that is what I do when I call people, after 4 rings I hang up unless I want to leave a voicemail).
When my phone is off (powered down) the call immediately goes to my watch on the first ring.
You can call the watch number directly at any time and it will ring if it is powered on.
Click to expand...
Click to collapse
This is where I hesitate. I don't get many calls often, mostly messages. If someone calls me, unless they are a spam call, they always have the intention of leaving me a message one way or another. However, I'd rather they not endure a long ring time to get to me if I AM available.
I was mostly curious about using this for calling out, because T-Mobile has some weak areas where I live but offers a better package for my needs but At&t's signal is stronger. I was hoping to bypass having semi-bad service.
I plan on going into At&t to see if they'll let me try out your theories. Worst case is I pay their restocking fee for a trial run. I'll let you know my results.
Good Luck, hope it works well for you. I think you will really enjoy the watch.
Yeah, my biggest concern is calls where people hang up after 3 or 4 rings. Having to wait for up to 10 rings is a problem. Thankfully most peoples text these days, and the ones who don't might just wait out 10 rings.
Bumping this thread instead of creating a new one.
I just purchased the S2 Classic on AT&T but my phone is on T-Mobile. Will I be able to use 3G or am I stuck with bluetooth?
yugendreams said:
Bumping this thread instead of creating a new one.
I just purchased the S2 Classic on AT&T but my phone is on T-Mobile. Will I be able to use 3G or am I stuck with bluetooth?
Click to expand...
Click to collapse
Bluetooth connecting will definitely work. You would need a device plan with AT&T to get the cell radio to work on the watch. You can talk to T-Mobile to see if they can accept the watch onto their service as getting a plan with AT&T for a watch only will probably be expensive.
I don't know how carriers are treating the new devices that are cell talk/data capable. You can use a device from one carrier on another carrier (GMS/CDMA sometimes is an issue). Will T-Mobile accept the AT&T Gear S-2 and program it for you (it has an e-sim). One of the benefits of e-sim is supposed to be that you can program a device for any carrier.
I have a work phone on Verizon that I pair with my Gear S2. My Gear is from T-Mobile (my family is on T-Mobile so I just added the Gear for $5 per month to the account). When I use the Gear in standalone it is on T-Mobile and my work phone just forwards my info to the watch.
Good Luck and let us know how it works out.
Bladder61 said:
Bluetooth connecting will definitely work. You would need a device plan with AT&T to get the cell radio to work on the watch. You can talk to T-Mobile to see if they can accept the watch onto their service as getting a plan with AT&T for a watch only will probably be expensive.
I don't know how carriers are treating the new devices that are cell talk/data capable. You can use a device from one carrier on another carrier (GMS/CDMA sometimes is an issue). Will T-Mobile accept the AT&T Gear S-2 and program it for you (it has an e-sim). One of the benefits of e-sim is supposed to be that you can program a device for any carrier.
I have a work phone on Verizon that I pair with my Gear S2. My Gear is from T-Mobile (my family is on T-Mobile so I just added the Gear for $5 per month to the account). When I use the Gear in standalone it is on T-Mobile and my work phone just forwards my info to the watch.
Good Luck and let us know how it works out.
Click to expand...
Click to collapse
Thanks for all the information!
I just came from the Urbane and I'm curious what people's thoughts are on this vs. something like the Huawei Watch.
Also, how bad is the voice recognition? That's my main fear right now.
After reading more about the eSIM in this thing, has anyone with the 3G version submitted an unlock request?
Bladder61 said:
Bluetooth connecting will definitely work. You would need a device plan with AT&T to get the cell radio to work on the watch. You can talk to T-Mobile to see if they can accept the watch onto their service as getting a plan with AT&T for a watch only will probably be expensive.
I don't know how carriers are treating the new devices that are cell talk/data capable. You can use a device from one carrier on another carrier (GMS/CDMA sometimes is an issue). Will T-Mobile accept the AT&T Gear S-2 and program it for you (it has an e-sim). One of the benefits of e-sim is supposed to be that you can program a device for any carrier.
I have a work phone on Verizon that I pair with my Gear S2. My Gear is from T-Mobile (my family is on T-Mobile so I just added the Gear for $5 per month to the account). When I use the Gear in standalone it is on T-Mobile and my work phone just forwards my info to the watch.
Good Luck and let us know how it works out.
Click to expand...
Click to collapse
So I've been wanting a Gear S since before the first one came out (late '2014) to replace to replace a work phone. You mentioned that a when you watch is on stand-alone mode it acts as your t-mobile line. The question is, what happens if someone tries to contact you on your T-mobile line when it is BT connected to your Verizon phone? Does the watch forward the call (T-Mobile) to your handset (Verizon)?
I have the exact opposite scenario as you. I have a Verizon work phone that I use occasionally and hate carrying, and a personal T-Mobile phone. I want to switch my Verizon work number to the Gear S2 and and use my T-Mobile (personal) most of the time. Since it will be BT-connected most of the time, will I still be able to receive calls/texts from the Verizon number?
I have the S2 Classic SM-R735AZKAATT (for AT&T obviously) but I'd like to have it set up with T-Mobile.
Can I take this into T-Mobile and set up service? If so, anyone know how much?
eSim is a lie ....
The eSim was supposed to have carrier switching. Was just on the phone with Samsung and they just blow sunshine up my *____* about it all. There really is no carrier switching, and in fact appears to be harder to do with these devices than with a phone (at least you can root a phone).
- So the whole carrier switching appears to have been a marketing ploy (a lie) to excite people into buying the more expensive version, but then once you have it there really is no "switching" at all, and Samsung simply wont re-flash them to a generic S2/3g program no matter what. In fact Samsung wont help you at all, you cant even pay them to help once off warranty - if you don't have warranty, Samsung simply doesn't care, "to bad, you suck - haha" - (was pretty much what I got from them). Also note that "YOU" do not really own the watch. The carrier has a leash on the product even after unlock, even after warranty, even you own it outright and left the carrier, and Samsung will not help cut that leash or enable the full potential of the eSim capabilities in the watch "because carrier [email protected] [email protected] [email protected]". They got their money from the multi-Billion corporate, so don't expect em to give a rats ass about "US". So, physically the eSim can do it, but they have destroyed the watches potential capabilities by proprietary programming and no access to the watches hardware abilities, and unwilling to work with or help people who outright own the product. The carries own em like a B___, thus, you don't really own it - they do. - needless to say, it was a serious pi$$-0ff to find out the eSim thing was a total sham by Samsung.
If u use BT only can u still use message people and received notification? If your phone is samsung galazy edge sprint carrier would be work from samsung gear s2 at&t providet??? Thanks

AT&T firmware update, number sync now available

I got a update on my att gear s 2 3g model and it enabled number sync for you AT&T users. It was easy to set up. I did have to disconnect Bluetooth to do it so if your having troubles try that
Good to hear that you have number sync working. Are you using a Samsung phone! I'm not sure it works with a non samsung phone.
Sent from my Nexus 6P using Tapatalk
What firm wear version is it just curious if I've already recurved it out not?
I had mine installed but I am having trouble enabling it. On the att site it keeps saying I dont have a hd voice capable phone my phone is a note3 it should have it
Sent from my SHIELD Tablet using Tapatalk
sinichi21 said:
I had mine installed but I am having trouble enabling it. On the att site it keeps saying I dont have a hd voice capable phone my phone is a note3 it should have it
Sent from my SHIELD Tablet using Tapatalk
Click to expand...
Click to collapse
Sounds like you are using a non samsung phone! I had the same issue. There is a call forwarding option in the gears s app that will work in stand alone mode.
Sent from my Nexus 6P using Tapatalk
Same issue with note 3 on at&t
Called CS and they said note 3 not supported for HD voice
Sent from my SAMSUNG-SM-N900A using Tapatalk
All,
I wanted to share my experience with Number Sync. As many of you may know, att announced that number sync was to be released in 2016. I was excited to learn that it was available early and got the update on my gear s and note 5. Sadly, it seems that att wanting to get a product out for the holiday to compete with its fellow cell providers did a dismal job in testing. After 6 hours of trouble shooting with ATT level 1, Level 2, working with a technical manager, and not with the elite support team that know one speaks to without a mediator I can say it still doesn't work.
Here is what I know:
Gear Software and Phone
Both the Gear S2 and Gear manager recieved an update. The Gear S2 was updated to have a feature found under settings then connection that reads ATT Number Sync. This will give you a pin that is added to your phones profile. You really dont need the Gear Manager software for this to work. Which is great for Apple and Non Samsung phones. The code is inserted to your phones profile on the website. The issue at this time is not with the Gear S2 but with the ATT back office and there seems to be many subsystems involved. Some will see that your phone doest support hd voice. Go to mobile networks in your phones settings area then choose mobile data if you have Enhanced 4GLTE services then your golden. If its not checked then check it. This needs to be enabled for the service to work. Now in your ATT website select your device details link that is found under your phone on your att dashboard. Then Choose Manage Number Sync. This is where everything is broken. Your phone will either say its not compatible which I have 3 S6 and 1 note 5 all are compatible and they are not there. Or you may have the wrong phone appearing when you selected a different phone.
So this is what I know. I hope this helps those of you get this to work. Its a big waste of time. The rushed out a product, and cant fix it.
ebpman said:
All,
I wanted to share my experience with Number Sync. As many of you may know, att announced that number sync was to be released in 2016. I was excited to learn that it was available early and got the update on my gear s and note 5. Sadly, it seems that att wanting to get a product out for the holiday to compete with its fellow cell providers did a dismal job in testing. After 6 hours of trouble shooting with ATT level 1, Level 2, working with a technical manager, and not with the elite support team that know one speaks to without a mediator I can say it still doesn't work.
Here is what I know:
Gear Software and Phone
Both the Gear S2 and Gear manager recieved an update. The Gear S2 was updated to have a feature found under settings then connection that reads ATT Number Sync. This will give you a pin that is added to your phones profile. You really dont need the Gear Manager software for this to work. Which is great for Apple and Non Samsung phones. The code is inserted to your phones profile on the website. The issue at this time is not with the Gear S2 but with the ATT back office and there seems to be many subsystems involved. Some will see that your phone doest support hd voice. Go to mobile networks in your phones settings area then choose mobile data if you have Enhanced 4GLTE services then your golden. If its not checked then check it. This needs to be enabled for the service to work. Now in your ATT website select your device details link that is found under your phone on your att dashboard. Then Choose Manage Number Sync. This is where everything is broken. Your phone will either say its not compatible which I have 3 S6 and 1 note 5 all are compatible and they are not there. Or you may have the wrong phone appearing when you selected a different phone.
So this is what I know. I hope this helps those of you get this to work. Its a big waste of time. The rushed out a product, and cant fix it.
Click to expand...
Click to collapse
This seems also not to be working on any sort of AT&T Business account. If someone finds a work around for this please let me know
+ebpman, is it safe to say that number sync only works with Samsung phones?
Sent from my Nexus 6P using Tapatalk
Got another update today again, some hotfix for voicemail and fota failures. I have search the internet and saw that the galaxy note 3 is capable of hd voice. This would be a let down if I cant get this to work the main purpose i got the gear s2 3g i want the numbersync features
Sent from my SHIELD Tablet using Tapatalk
According to my att contact, its supposed to work like google voice. Several numbers regardless of device. You device would work on in cell mode only. No need to have it connected via bluetooth. Your texts and voice will sync across all devices. This means you could have an iPhone and Gear S2
dadymon53 said:
+ebpman, is it safe to say that number sync only works with Samsung phones?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I have a note 5 number sync seems to be working good
Sent from my SAMSUNG-SM-N920A using Tapatalk
S6 Edge working properly as well! Awesome tech...Just wish Tizen would work better with Google apps (Hangouts).
Have a good day
Hey guys and gals, quick question for you. I recently installed the latest gear update and have numbersync working fine however I've noticed when connected via bluetooth and receiving a call, my watch never rings anymore. Is this a new feature in the update, to take away the ability to answer incoming calls from the watch when connected via bluetooth?
Note 5 ATT Business Account
Seems to be working well. Today is the first day I will use it all day over the ATT mobile network to see how it does. I will confirm that my notifications did get a little screwy after I initially went onto ATT website and enabled numbersync. I ended up restarting the watch and going back onto ATT site and enabled number sync between my note 5 ando gear s2 watch. I think I may have needed to also check number sync on my watch as well afterwards.
Question for Mods, could we start an Gear S2 3G specific sub-forum? I think it may be a little confusing going through the non-3G topics to find specifics for the watch. Particularly when comparing issues such as battery life and connectivity issues.
javy_tech said:
Seems to be working well. Today is the first day I will use it all day over the ATT mobile network to see how it does. I will confirm that my notifications did get a little screwy after I initially went onto ATT website and enabled numbersync. I ended up restarting the watch and going back onto ATT site and enabled number sync between my note 5 ando gear s2 watch. I think I may have needed to also check number sync on my watch as well afterwards.
Question for Mods, could we start an Gear S2 3G specific sub-forum? I think it may be a little confusing going through the non-3G topics to find specifics for the watch. Particularly when comparing issues such as battery life and connectivity issues.
Click to expand...
Click to collapse
Does the NumberSync now work with business accounts? I tried to set it up last week when it came out and it didn't work with my business account. Should I try again?
JakeStGermain said:
Does the NumberSync now work with business accounts? I tried to set it up last week when it came out and it didn't work with my business account. Should I try again?
Click to expand...
Click to collapse
Yeah I think it's worth a shot. While there was a warning that it would not work with business accounts, I went ahead and went through the process and I can confirm it is working on my business account. It was a little quirky but I was able to get it to work by doing some of the things I mentioned above.
How did you get numbersync to work with your business account since you're supposed to go through your online account to sync it with your phone? Or are you only using your watch when you have your phone with you through the Bluetooth connection instead of through numbersync
heavenlyeyes2k said:
How did you get numbersync to work with your business account since you're supposed to go through your online account to sync it with your phone? Or are you only using your watch when you have your phone with you through the Bluetooth connection instead of through numbersync
Click to expand...
Click to collapse
I have a business account, and Numbersync is working fine. My Gear S2 is paired with an unlocked Samsung Galaxy A8 (SM-A800YZ) imported from Taiwan. If you go into the Connection settings, there should be a menu item for Numbersync and a submenu to generate a 5-digit Numbersync code. Using the myATT app on your phone or the myATT website on your browser, find the Samsung Gear S2 under your list of devices, and click on "View Details". There should be a link to "Manage Numbersync". From there, you should be able to enter the 5-digit Numbersync code.
If you don't have login access to the business account, i.e. it is managed by some central IT organization, the only way to enable Numbersync is to call your IT support help desk and give them the 5-digit code from your watch so they can sync it with your phone number. Of course, your company must also have a smartwatch plan activated on the account in order for Numbersync to work.
ebpman said:
All,
I wanted to share my experience with Number Sync. As many of you may know, att announced that number sync was to be released in 2016. I was excited to learn that it was available early and got the update on my gear s and note 5. Sadly, it seems that att wanting to get a product out for the holiday to compete with its fellow cell providers did a dismal job in testing. After 6 hours of trouble shooting with ATT level 1, Level 2, working with a technical manager, and not with the elite support team that know one speaks to without a mediator I can say it still doesn't work.
Here is what I know:
Gear Software and Phone
Both the Gear S2 and Gear manager recieved an update. The Gear S2 was updated to have a feature found under settings then connection that reads ATT Number Sync. This will give you a pin that is added to your phones profile. You really dont need the Gear Manager software for this to work. Which is great for Apple and Non Samsung phones. The code is inserted to your phones profile on the website. The issue at this time is not with the Gear S2 but with the ATT back office and there seems to be many subsystems involved. Some will see that your phone doest support hd voice. Go to mobile networks in your phones settings area then choose mobile data if you have Enhanced 4GLTE services then your golden. If its not checked then check it. This needs to be enabled for the service to work. Now in your ATT website select your device details link that is found under your phone on your att dashboard. Then Choose Manage Number Sync. This is where everything is broken. Your phone will either say its not compatible which I have 3 S6 and 1 note 5 all are compatible and they are not there. Or you may have the wrong phone appearing when you selected a different phone.
So this is what I know. I hope this helps those of you get this to work. Its a big waste of time. The rushed out a product, and cant fix it.
Click to expand...
Click to collapse
This fixed my problem! Thank you so much

Question Adding eSim without a samsung phone ?

Hey guys i was wondering if anyone had any luck adding watch plan to their watch 4 without a Samsung phone at least here in UK I can't do it no matter how hard I tried gives me error -1 and tells me to go away
Are there any other options to try other than buying a Samsung phone on the side to set it up ?
When I setup my watch4 I did it with a OnePlus 8T and I never had it tell me it requires a Samsung phone. My carrier set the watch up for me, I didn't have to do anything besides give them the IMEI off the watch. After they got it done on their end, I went through the setup with the app and when it came to the part about activating the network, I picked my carrier and it just worked. But I am in the US.
My only advice is contact your carrier
spart0n said:
When I setup my watch4 I did it with a OnePlus 8T and I never had it tell me it requires a Samsung phone. My carrier set the watch up for me, I didn't have to do anything besides give them the IMEI off the watch. After they got it done on their end, I went through the setup with the app and when it came to the part about activating the network, I picked my carrier and it just worked. But I am in the US.
My only advice is contact your carrier
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yeah my carrier is spilling bs that duhh you need sammy phone for LTE sorry can't help ya lol
I'm getting the same issue connecting my Watch5 with my Vivo X80 Pro. Trying to sort it out with EE but they've not even gotten to the point about me not having a Samsung phone, so that's something to look forward to.
Did you ever get it sorted with yours, and if so how?
simon211175 said:
I'm getting the same issue connecting my Watch5 with my Vivo X80 Pro. Trying to sort it out with EE but they've not even gotten to the point about me not having a Samsung phone, so that's something to look forward to.
Did you ever get it sorted with yours, and if so how?
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So its just a classic EE moment (just like how you cant add your watch plan to non approved watch as they dont do qr codes) they added intentional restrictions to shift more samsungs
in the end i bought a s10 from giffgaff refurbished set up my watch then returned s10 reset watch without wiping esim and set it up with my current phone and works fine
wolfaas12345 said:
So its just a classic EE moment (just like how you cant add your watch plan to non approved watch as they dont do qr codes) they added intentional restrictions to shift more samsungs
in the end i bought a s10 from giffgaff refurbished set up my watch then returned s10 reset watch without wiping esim and set it up with my current phone and works fine
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Click to collapse
Managed to borrow a Galaxy A41 from a friend while I was waiting for the returns pack from EE; set up the watch no problem. Reset to transfer to my Vivo - doesn't even see the phone in Bluetooth menu now, so won't pick it up in the Wear app
I did manage to repair it with my old phone though (Realme 8 Pro), so not sure if a hard reset on my phone is needed. I'd rather not have to do that though, as it's a faf to have to set up banking and stuff again after
Sorry for hijacking the thread, but I got it working.
I connected the watch back to the Galaxy A41. All good so far.
I then connected the watch via the watch's Bluetooth menu to my Vivo phone.
The Wear app on my Vivo then saw it, but couldn't set it up (assuming as it's already set up on the Galaxy).
I reset the watch again but left the Wear app on my Vivo with the watch visible in the "pick your device" screen.
It worked, including the mobile plan. All good. What a fecking nightmare.

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