Windows 7 does not recognize usb mtp - Moto G Q&A, Help & Troubleshooting

I tried everything , but Windows does not install the USB driver and does not recognize the device .
How do I troubleshoot this?
Thank you very much.

Related

MTP Device driver Windows XP

Omg this is so frustrating.
My Win XP refuses to install the MTP drivers.
I've tried all possible solutions. I updated WMP to 11, downloaded and ran the UMDF file from microsoft, rebooted the computer about 100 times removing/installing drivers.
My Asus sync works so the USB connection is obviously working but no matter what I do, I can't install the MTP device drivers.
Anyone got any ideas?
turn off usb debugging and then connect phone to pc.

Samsung Mobile USB Serial Port Issue

Hi, I'm having an extremly annoyning issue with my S8530. I can't seem to make Windows XP SP3 32-bit recognize properly my phone. I have install all the drivers I could find (old, new, from official site, from the undergorund of the internet) and it still gets stuck on detectic USB Serial Port giving just the message that something went wrong and it can't install driver (from auto-detecting devices from Windows). It did install Composit and Modem parts of the drivers but it allways stuck at that part no matter what driver I pre-install, how many restart I do to the PC, how many USB ports I keep chainging, how many USB cables I swap, how many restart I give to the phone. I'm starting going bananananananananananananananananananas.
Any ideeas are greatly apriciated.
Respect Ovidiu
Are you trying to get the USB Mass Storage to work or the ADB over USB?
The normal Windows Mass Storage driver should work on anything.
If you are trying to get the ADB driver to work you may need to
add your VID/PID to the INF file for the ADB driver.
Renate NST said:
Are you trying to get the USB Mass Storage to work or the ADB over USB?
The normal Windows Mass Storage driver should work on anything.
If you are trying to get the ADB driver to work you may need to
add your VID/PID to the INF file for the ADB driver.
Click to expand...
Click to collapse
ADB over USB so I can make Kies recognize my phone, wich won't work in Mass Storage. And it should be plug and play (after installing Kies wich installs the drivers or by just intalling the drivers alone). I don't have other machines to trie with Windows 7 (wich allways worked before) and my current PC barelly handles 5 open tabs of Chrome so no Windows 7 options here.
Plug your phone into the Windows box.
Go to Device Manager and find under Properties the VID/PID.
Check the INF file for the ADB driver and see if your IDs are in there.
If not, make a section like all the other sections with your VID/PID in it.
Install the driver.

[Q] Help downloading the correct drivers

Can anyone help me connect my Samsung Galaxy Y GT-S5360L touch screen phone to my computer? I need to upload my picture Gallery to my computer to put in file. I connected phone to PC with USB cord, and it said I need a driver I do not have installed. Where do I find this driver; CDC abstract control Model (ACM)? Thank you for your help in advance. WandaGBug
download this USB driver and install it on your pc it will be fine
USB drivers: http://developer.samsung.com/android/tools-sdks/Samsung-Andorid-USB-Driver-for-Windows
MTP Device error
Gt-S 7562 Not able to solve MTP device error after installing custom rom
I have tried many solutions that was posted on XDA, running Windows 7 32 bit

[Q] MTP File Transfer Not Working

Hi All,
I have a One plus one & using Windows 7 64bit
Since the last few days i have lost USB Transfer between my device and windows and cant transfer anything.
I enabled PTP and checked ADB is working showing my device in the command prompt and fast boot is also detecting my device on the command prompt.
But whenever i enable MTP to transfer files between my PC & Device, it detects my device as MTP USB Device but is unable to install any driver and i get the prompt as Driver installation failed.
Could someone please advise a workaround.
PS: Running stock rooted 44S
Thanks
I would try to uninstall drivers on win7, then connect OPO to pc and see what happens.
You can uninstall drivers on device manager in win7.
Kurtsi said:
I would try to uninstall drivers on win7, then connect OPO to pc and see what happens.
You can uninstall drivers on device manager in win7.
Click to expand...
Click to collapse
Have done that multiple times, and again installed ADB & Fastboot Drivers which are working fine, but MTP is not working and Windows fails do install MTP drivers, thus i am unable to access the USB storage
Have you tried with another pc?

H60-L12_ 6.10.16 EMUI 4.0.1 not detect on pc & usb option missing

hello guys. need help here. my device not detect on any pc (windows 7). already try all usb port with high quality microusb cable. i want to fix missing usb option on my pc, i turn on usb debugging mode but nothing happen on my pc screen. any solution? try to update all version of update.app, but always failed. please help me guys.
steviedhadi said:
hello guys. need help here. my device not detect on any pc (windows 7). already try all usb port with high quality microusb cable. i want to fix missing usb option on my pc, i turn on usb debugging mode but nothing happen on my pc screen. any solution? try to update all version of update.app, but always failed. please help me guys.
Click to expand...
Click to collapse
Windows 10 installs latest drivers automatically. I don't know if Windows 7 will do the same.
It's not uncommon for the problem to be on the PC side.
Try to uninstall and the drivers, update OS and clean your windows system. Then connect the phone and let Windows install the drivers.
For ADB connection you need either Huawei or Google drivers. Depends on Huawei model.
steviedhadi said:
hello guys. need help here. my device not detect on any pc (windows 7). already try all usb port with high quality microusb cable. i want to fix missing usb option on my pc, i turn on usb debugging mode but nothing happen on my pc screen. any solution? try to update all version of update.app, but always failed. please help me guys.
Click to expand...
Click to collapse
I have this problem on my windows 10 but not on my windows 8 laptop. The fix is to manually update the installed device driver software. That is assuming you've previously installed all drivers or windows installed them for you.
If you connect your phone to PC and put it on file transfer mode. But nothing comes up do this
Connect phone to PC.
Right click start menu
Click device manager
Expand portable devices
Under portable devices you will see mtp device or
You should see your device eg H60-L04
Right click. Update driver software
Browse my computer for driver
Click Let me pick from a list of drivers
It should show you a couple of drivers. Like MTP / MTP USB device. Just pick another from the list and click next.
Hopefully this works for you

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