Wierd charging issue - Galaxy S6 Q&A, Help & Troubleshooting

For the last three months my G920F automatically connects and disconnects from the charger when it is connected to the wired charger. It happens quite oftenly when the battery is charging from 0 to 20 percent and when there are more apps opened i.e. the phone is drawing more current. This connection problem slows down after 20% though. I haven't noticed this on wireless charging. I ve bought a new cable and charger and the problem still persists. The phone will automatically disconnect and connect in a fraction of a second without moving any cable or phone.
So is it a damaged usb port or is it some kind problem with the charging IC? I am using orignal fast charger and cable and i have tried dozen other cables and chargers. Knox is tripped though.

assasin196 said:
For the last three months my G920F automatically connects and disconnects from the charger when it is connected to the wired charger. It happens quite oftenly when the battery is charging from 0 to 20 percent and when there are more apps opened i.e. the phone is drawing more current. This connection problem slows down after 20% though. I haven't noticed this on wireless charging. I ve bought a new cable and charger and the problem still persists. The phone will automatically disconnect and connect in a fraction of a second without moving any cable or phone.
So is it a damaged usb port or is it some kind problem with the charging IC? I am using orignal fast charger and cable and i have tried dozen other cables and chargers. Knox is tripped though.
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Sounds like it could be the charging port if you have tried different chargers and cables, apart from that you can try flashing a new rom, just remember to back up.

sofir786 said:
Sounds like it could be the charging port if you have tried different chargers and cables, apart from that you can try flashing a new rom, just remember to back up.
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Already tried that. Right now i am on stock marshmallow with space x kernel.

have the same issue since ~3 months. Its happening fitfully and i think about sending it into repair.
I was also using different chargers and cables but the issue still exists. So far the only work around is using wireless charging. I'm on Stock 6.0.1 btw

miniAndroidian said:
have the same issue since ~3 months. Its happening fitfully and i think about sending it into repair.
I was also using different chargers and cables but the issue still exists. So far the only work around is using wireless charging. I'm on Stock 6.0.1 btw
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Click to collapse
Please let me know exactly what do they replace as i have to do that myself here.

Related

Very strange charging problem!

Ok, first a little background on this issue...
After having my S3 for about 13-14 months I started having charging issues. The charging port was very "loose" and I had to make sure my charger cable was in just right to get my phone to charge. This was annoying, however was out of warranty and didn't want to pay vzw for an insurance claim. This got worse, and eventually I noticed my phone would only charge with 1 specific usb cable, 1 specific wall charger, and 1 specific car charger.
Well, I finally called Samsung and explained the situation to them and they had me chip my phone to them and they would repair it, free of charge. When they had it, they replaced the charging port, the headphone jack, and the screen. I received the phone back after couple weeks, super excited, and immediately charged it up with the cable I had next to my bed. New charging port felt perfect, nice snug fit, etc... Well, after a few days i hooked it up with the original usb cable that came with the phone, nothing happened. So i started messing around and realized that the only usb cables that will charge my phone are Motorola brand cables! At least the 2 cables I have work, and not a single other cable I've tried works! This includes stock Samsung cable, many cheap 3rd party cables, other friend's S3 cables, none work. Also, I have this cheap car charger that is the type you plug a USB cable into that works, however any other car charger I've tried does not work either.
Also, when i say the cables won't charge my phone, it also won't connect the phone to a PC. They do absolutely nothing.
Does anyone have ANY idea why this is happening?!?! It was an issue before Samsung repaired my phone, they replaced the charging port, but I still have this issue!! I can send it back to Samsung for them to look at it again, however my backup phone, a Razr Maxx, just died also. Seems like the battery went dead and now I can't get it to charge, but that's another issue.
So, any ideas?!
JHibinger said:
Ok, first a little background on this issue...
After having my S3 for about 13-14 months I started having charging issues. The charging port was very "loose" and I had to make sure my charger cable was in just right to get my phone to charge. This was annoying, however was out of warranty and didn't want to pay vzw for an insurance claim. This got worse, and eventually I noticed my phone would only charge with 1 specific usb cable, 1 specific wall charger, and 1 specific car charger.
Well, I finally called Samsung and explained the situation to them and they had me chip my phone to them and they would repair it, free of charge. When they had it, they replaced the charging port, the headphone jack, and the screen. I received the phone back after couple weeks, super excited, and immediately charged it up with the cable I had next to my bed. New charging port felt perfect, nice snug fit, etc... Well, after a few days i hooked it up with the original usb cable that came with the phone, nothing happened. So i started messing around and realized that the only usb cables that will charge my phone are Motorola brand cables! At least the 2 cables I have work, and not a single other cable I've tried works! This includes stock Samsung cable, many cheap 3rd party cables, other friend's S3 cables, none work. Also, I have this cheap car charger that is the type you plug a USB cable into that works, however any other car charger I've tried does not work either.
Also, when i say the cables won't charge my phone, it also won't connect the phone to a PC. They do absolutely nothing.
Does anyone have ANY idea why this is happening?!?! It was an issue before Samsung repaired my phone, they replaced the charging port, but I still have this issue!! I can send it back to Samsung for them to look at it again, however my backup phone, a Razr Maxx, just died also. Seems like the battery went dead and now I can't get it to charge, but that's another issue.
So, any ideas?!
Click to expand...
Click to collapse
What rom/kernal
It doesn't matter. It does this when it is totally stock and rooted. Right now I'm not rooted or anything because it looks like it may be going back to Samsung again.
JHibinger said:
It doesn't matter. It does this when it is totally stock and rooted. Right now I'm not rooted or anything because it looks like it may be going back to Samsung again.
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Click to collapse
I think the smart charging circuit may be messed up
Really? How would that cause the phone to not work with any cable except a certain brand?? I'm just really curious and this is driving me insane!!
JHibinger said:
Really? How would that cause the phone to not work with any cable except a certain brand?? I'm just really curious and this is driving me insane!!
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I would say you are putting mechanical stress on the charging port. This could be from some misaligned or mis-made cable or somehow pressing or pulling the charge cable when its connected. I've never seen this reported by anyone else, but the mechanical connections are not indestructible. If it were a common symptom with 100 million S3s having been sold, there would be a firestorm of complaints.
I have a similar issue. I'm not sure if it's the device or the ROM (CM nightlies).
Certain cables force the screen to turn back on, which means I get negative charge because the screen burns more than the charger is capable of supplying. Other cables are fine. I'm still looking for the pattern, it's super annoying and causes me to have to turn my phone off completely at times so as not to lose my battery altogether. I'm still trying to solve this, any help would be appreciated.
rgrossie said:
I have a similar issue. I'm not sure if it's the device or the ROM (CM nightlies).
Certain cables force the screen to turn back on, which means I get negative charge because the screen burns more than the charger is capable of supplying. Other cables are fine. I'm still looking for the pattern, it's super annoying and causes me to have to turn my phone off completely at times so as not to lose my battery altogether. I'm still trying to solve this, any help would be appreciated.
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Further info- it's not the cable, it's the converter at the end. I think it has to do with amperage of the charger- if I use the stock samsung one I'm good, it's putting out 1.0A. If I use others that are fewer amps (like 700 mA) it's unpredictable. I suspect a kernel thing, I might download different kernels to play with it.
rgrossie said:
Further info- it's not the cable, it's the converter at the end. I think it has to do with amperage of the charger- if I use the stock samsung one I'm good, it's putting out 1.0A. If I use others that are fewer amps (like 700 mA) it's unpredictable. I suspect a kernel thing, I might download different kernels to play with it.
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Click to collapse
Always use chargers that is 1 A - 2A the circuit controls most of the charging regulating amps and voltage
Yes, I agree about using good chargers, but my phone wasn't always this way. It used to charge with anything, but no longer.
I enabled fast charge on Imosyen's lean kernel. That might have made a difference, but I'm not positive yet.

USB port damaged?

I have looked around on this topic before posting, but nothing applies to what im experiencing
Up until this morning, I haven't had a single issue with my USB port or charging in general.
I clean flashed Purity KitKat, flashed compatible Uber kernel and installed my apps as one usually do, and let the phone charge for a while. A few hours later, I realized my battery was at 0%. I started panicking, looking for a USB replacement part, which I found for about $12 on Amazon. I decided I would download GSAM battery monitor to see if there was an issue with my charging cable.
What I saw was the mA flow was acting erratic, sometimes shooting from -700ma (yes, that's negative 700) all the way up to 1800mA. Even by just rotating the screen, it would drop instantly. . The phone charges, but a little at a time. I disabled KSM and fast charge which seemed to have a positive effect.
I'm not sure what caused this, or how to fix it, but I've attached a couple pictures to give you an idea of what I'm seeing. If it is in fact the USB port, would using a Qi charger be a good option or should I just go ahead and dismantle the phone and replace the USB port?
Note: windows still recognizes the phone and I can send files from the computer, and the charging bolt is showing.
Have you replaced the cable? Far more common for the cable to crap out then the port. Cheap or broken cables will appear to work, computer will detect phone and even display a charging indicator but it won't actually charge. Had happened to me in the past.
galakanokis said:
Have you replaced the cable? Far more common for the cable to crap out then the port. Cheap or broken cables will appear to work, computer will detect phone and even display a charging indicator but it won't actually charge. Had happened to me in the past.
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Yeah I've tried numerous chargers including my car charger. They all charge, but it took 12 hrs from 0 to 100
Kroniq said:
Yeah I've tried numerous chargers including my car charger. They all charge, but it took 12 hrs from 0 to 100
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Try flashing the stock rom to rule that variable out. If you want to be sure that is the usb port you could try with a wireless charger as it could also be the battery, you can find a new one at the same price range of the port.
It does seems a lot like what happened when both the stock charger and the cable were damaged. I tried to charge the phone and when disconnected it had less charge.

Galaxy S6 slow charging issue

Hi,
couple of weeks ago, my phone starts charging slowly. Whenever I use any other charger, than original, its charges only with arround 400-700mAh - thats only 1/3 of the charging speed. The non original chargers have 2A output: Samsung car charger, ASUS tablet charger, ADATA powerbank. I tried different cables, restared the phone, charging while phone was off, cleaning the phone conector with contact spray.
The battery consumption is normal, arround 50mAh. The fast charging with original charger works OK. All the chargers, I mentoined, worked perfectly just month ago. Unfortunately, I do not have the options test the chargers on other phones, because all other are just slow chargers (1A)...
Any idea, why this is happening?
partialy solved
I perform some tasks, and it seems, that it helps:
I did: wipe system cache. This increases the charging speed from 1/4 to 3/4 (400mAh -> 1300mAh) from the powerbank. The charging speed from car charger didnt changes
Then I did factory reset of the phone and it seems, that this helps.
The charging speed is very depending on the proper usb cable used. One cable works fino on one charger, but performs bad on another...
niio said:
I perform some tasks, and it seems, that it helps:
I did: wipe system cache. This increases the charging speed from 1/4 to 3/4 (400mAh -> 1300mAh) from the powerbank. The charging speed from car charger didnt changes
Then I did factory reset of the phone and it seems, that this helps.
The charging speed is very depending on the proper usb cable used. One cable works fino on one charger, but performs bad on another...
Click to expand...
Click to collapse
all USB Cables have different amperes, some have 2A some have 2.1A, furthermore, it also depends on the power source, the car's charger couldn't be as strong as the wall socket i think.
Anyways, on a side note, i suggest you try Aukey quick charge 2.0 powerbank. fast charges your S6.
niio said:
Hi,
couple of weeks ago, my phone starts charging slowly. Whenever I use any other charger, than original, its charges only with arround 400-700mAh - thats only 1/3 of the charging speed. The non original chargers have 2A output: Samsung car charger, ASUS tablet charger, ADATA powerbank. I tried different cables, restared the phone, charging while phone was off, cleaning the phone conector with contact spray.
The battery consumption is normal, arround 50mAh. The fast charging with original charger works OK. All the chargers, I mentoined, worked perfectly just month ago. Unfortunately, I do not have the options test the chargers on other phones, because all other are just slow chargers (1A)...
Any idea, why this is happening?
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Click to collapse
I am wondering if this may be related to an update? Both me and the wife started experiencing this same problem, at the same time (different chargers). A few nights ago our chargers were working fine then the next night after 12 hours of charging battery is only around 80%
I did a factory reset on mine on Sunday for other reasons but this has made no difference to the charging issue
Cougar-UK said:
I am wondering if this may be related to an update? Both me and the wife started experiencing this same problem, at the same time (different chargers). A few nights ago our chargers were working fine then the next night after 12 hours of charging battery is only around 80%
I did a factory reset on mine on Sunday for other reasons but this has made no difference to the charging issue
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Click to collapse
Download Advanced Battery Calibrator from Play Store.
Uzair40 said:
Download Advanced Battery Calibrator from Play Store.
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Click to collapse
I tried this app as you suggest and to be honest my battery is worse rather than better. From fully charged, my battery has dropped by 20% in less than 2 hours pretty much being on standby. See screenshots below.
Cougar-UK said:
I tried this app as you suggest and to be honest my battery is worse rather than better. From fully charged, my battery has dropped by 20% in less than 2 hours pretty much being on standby. See screenshots below.
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It's weird, anyway download the latest stock firmware for your device model and flash it using Odin. Wipe everything from Recovery Mode before and after flashing.
What difference would flashing stock firmware make? My phone is up to date and I did a factory reset on Sunday
Hi everyone .I'm also using s6 is very slow almost a week and it take almost 5 hour to be full charged and also it's not detected bu usb in computer and otg is also not recognized
hasvuai said:
Hi everyone .I'm also using s6 is very slow almost a week and it take almost 5 hour to be full charged and also it's not detected bu usb in computer and otg is also not recognized
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I have the same situation, my s6is chargind just at 400mA speed, and my pc is showing USB not recognized (windows 10), thought it could be a usb charging board just pluged in new one, nothing changed... the same problem. there is somthing more, likely usb chip on motherboard or maybe battery... or some kind of problems
hasvuai said:
Hi everyone .I'm also using s6 is very slow almost a week and it take almost 5 hour to be full charged and also it's not detected bu usb in computer and otg is also not recognized
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Click to collapse
xenixas said:
I have the same situation, my s6is chargind just at 400mA speed, and my pc is showing USB not recognized (windows 10), thought it could be a usb charging board just pluged in new one, nothing changed... the same problem. there is somthing more, likely usb chip on motherboard or maybe battery... or some kind of problems
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I have the exact same issue! Have any of you pinpointed the cause? My phone didnt charge at all for a few days (stayed at 0%) but now it takes a charge but charges really slow (5 hours approx to full) its also not recognised by odin...
rm83855 said:
I have the exact same issue! Have any of you pinpointed the cause? My phone didnt charge at all for a few days (stayed at 0%) but now it takes a charge but charges really slow (5 hours approx to full) its also not recognised by odin...
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Were you able to fix the issue? Im currently experiencing the same thing..
rm83855 said:
I have the exact same issue! Have any of you pinpointed the cause? My phone didnt charge at all for a few days (stayed at 0%) but now it takes a charge but charges really slow (5 hours approx to full) its also not recognised by odin...
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Click to collapse
my culprit was the provided samsung cable. if you're in the UK the "betron" reinforced cables from Amazon sorted my problem... cheap and comes with warranty. Mine is still going strong and no problems here
rm83855 said:
my culprit was the provided samsung cable. if you're in the UK the "betron" reinforced cables from Amazon sorted my problem... cheap and comes with warranty. Mine is still going strong and no problems here
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For my case, it happened after my phone is updated. I brought my phone to a service center unfortunately it's already out of warranty. They are asking around $90 to have my phone fixed. According to them, they need to replace the battery and the sub board.
Im really dumbfounded how this happened.
I have the same problem with my s6 I have replaced the charger port and still won't connect to the pc or fast charge

Nexus 5 won't charge (already changed battery and usb port board)

Hy guys, as you can read my phone suddenly started not to charge. One day i was chatting on whatsapp and suddenly the phone turned off with 5% of battery remaining. Since that moment the phone is not charging. I change the battery and the usb port board but it is still not charging. It recognises that the usb cable is plugged in but it doesn't charge... i tried to charge it while in bootloader, recovery or with the phone turned off.. Nothing worked. I don't want to factory reset it since i have 11% of battery holding at that level thanks to the charger. DO you guys have any ideas? thanks....
LoKKeR said:
Hy guys, as you can read my phone suddenly started not to charge. One day i was chatting on whatsapp and suddenly the phone turned off with 5% of battery remaining. Since that moment the phone is not charging. I change the battery and the usb port board but it is still not charging. It recognises that the usb cable is plugged in but it doesn't charge... i tried to charge it while in bootloader, recovery or with the phone turned off.. Nothing worked. I don't want to factory reset it since i have 11% of battery holding at that level thanks to the charger. DO you guys have any ideas? thanks....
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Click to collapse
Try using stock charger and stock usb cable. I also had the issue stock usb cable fixed it.
I am using the stock charger but my stock cable is destroyed. I have another cable that is really good, I have always used it and I tryed also different cables but still not charging... It just can't stop charging from one moment to another because of the cable, that cable is perfectly fine. Thanks anyway Any other suggestion?
LoKKeR said:
I am using the stock charger but my stock cable is destroyed. I have another cable that is really good, I have always used it and I tryed also different cables but still not charging... It just can't stop charging from one moment to another because of the cable, that cable is perfectly fine. Thanks anyway Any other suggestion?
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I also faced the same issue. The usb cable which used to charge other phones was not able to charge Nexus (atleast in my case) but the stock usb cable was able to
samnaction said:
I also faced the same issue. The usb cable which used to charge other phones was not able to charge Nexus (atleast in my case) but the stock usb cable was able to
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Click to collapse
I have someway managed to recover my old original cable but even if it says it's charging the battery is always at 0%. Therefore it's not the cable. Any other possible help??
Same problem here.... Changed the charger n cable to capdase... Download ampere app from play store... It works with nexus 5... Check for different cables
Hellgate0291 said:
Same problem here.... Changed the charger n cable to capdase... Download ampere app from play store... It works with nexus 5... Check for different cables
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Click to collapse
I know how these things works and I have already tried different chargers and cable and stock ones as well and it is not a problem of charger or cable. Any other useful suggestion?
Make sure that when you replaced the battery, all the cables were clipped back in right.
trent999 said:
Make sure that when you replaced the battery, all the cables were clipped back in right.
Click to expand...
Click to collapse
Yes thanks but I already checked. That's not the problem.

Fast charging not working

Yesterday morning, the Fast Charging worked ( I have an original Fast Charge adapter and a Baseus cable and i was charging with it with no problem until now)
That same afternoon I took the phone to replace the camera window(not the whole camera just the glass on the front; there are no signs of opening the phone)
In the evening I put the phone to charge and it writes that it takes 6 hours for full charge up to 100%
I was replacing adapters, cables- showing the same(approximately 6 hours).
I went to 3 stores, wanted different adapters and cables and still shows the same-USB charging,
My question is if anyone has an idea what to do in the situation because they told me that if I had to change the USB port or the battery, the phone should be opened.
s7zz said:
Yesterday morning, the Fast Charging worked ( I have an original Fast Charge adapter and a Baseus cable and i was charging with it with no problem until now)
That same afternoon I took the phone to replace the camera window(not the whole camera just the glass on the front; there are no signs of opening the phone)
In the evening I put the phone to charge and it writes that it takes 6 hours for full charge up to 100%
I was replacing adapters, cables- showing the same(approximately 6 hours).
I went to 3 stores, wanted different adapters and cables and still shows the same-USB charging,
My question is if anyone has an idea what to do in the situation because they told me that if I had to change the USB port or the battery, the phone should be opened.
Click to expand...
Click to collapse
Just broken USB-port... Some pin's from FastCharging are off so phone will show you is USB charging or just normal charging depend which pin's are broken USB connection (MTP for example) works good?
rifek4 said:
Just broken USB-port... Some pin's from FastCharging are off so phone will show you is USB charging or just normal charging depend which pin's are broken USB connection (MTP for example) works good?
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Click to collapse
Nope...Even this isnt working...I have to transfer files over Wi-Fi...My PC says that it cant recognise the device even with installed Samsung drivers..So yeah I guess it has to be broken USB-port...
Fast charger not working because of:
1 you installed custom kernel
2 bad custom rom
3 bad cable
4 bad usb phone connector
To make sure you have good ROM
Flash the right stock ROM...then take it from there...
s7zz said:
Nope...Even this isnt working...I have to transfer files over Wi-Fi...My PC says that it cant recognise the device even with installed Samsung drivers..So yeah I guess it has to be broken USB-port...
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Click to collapse
Yes. So more then for sure is broken USB-port...
I have the same problem. No fast charging and no connection to PC. This worked before and both abruptly went bad. I figured it was a bad phone connector port/jack and replaced it with a new one. Still doesn't fast charge or connect to the PC. Tried many cables also. Most be a software glitch. This has been driving me crazy for a few weeks. Can't figure it out.
To add, I did try to connect my phone to a fast charging car charger and noticed it wasn't fast charging and then I brought it in to the house to charge it normally to see if it was fast charging and it wasn't. After plugging it into the car charger, no more fast charging anywhere. Like I said, I changed the charging jack board in the phone and still not fast charging or connection to PC. Both had worked previously.
I have the same problem too, 6/7 months ago suddenly fast charging stopped working and no connection to pc. I have to mention that i have stock firmware, i never had a custom one and tried lots of usb cables pcs etc

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