s6 restarting/freezing all the time - Galaxy S6 Q&A, Help & Troubleshooting

Hi,
i got my s6 about a month or two ago, became it from a friend so it was not new and it already had stock 6.0.1 installed.
It worked fine till a week ago or something, then it suddenly started freezing (till either the battery goes out, or i put it out manually with lower+power button) or directly restarting.
At first it happened about one time a day and i din't really wonder, it was rooted, had xposed, u know the instability...
But from day to day it became more frequent until it was about every 10 minutes.
so what troubleshooting have i done till now:
factory reset. It got better and less frequent, but it still happened. After about one day it was at the 10 Minute frequency back.
completely wiped it (twrp) flashed stock 6.0.1 w/ odin. Same result as factory reset
installed xtrestolite. Same result.
Looked if the Problem was a Hardware fault. tried stress testing the GPU the CPU and the RAM. None of these freezed/resarted the phone.
installed another Kernel. Same result
tried to flash stock 5.1.1 w/ odin. Odin gave me an sboot.bin error, excluded the sbin from rom. Odin gave me an CM.bin error., excluded Cm.bin from ROM. Odin gave me no Error, Phone bootlooped at Samsung Galaxy s6 screen.
Tried various variations of 5.1.1 and 6.01 stock roms mixed up. (CM.bin and sboot.bin from 6.0.1, rest from 5.1.1,...) always leading to either bootloop at Samsung screen or Phone force crashing.
I do believe it's a Software fault, as it does work normally for a day or something when factory reset, but as I tried about 1000 things, i'm not sure anymore.
By now I really don't have any more ideas but some questions:
Why can't i flash stock 5.1.1? I'm 100% sure i tried the right csc and BTU.
Is there any custom ROM i could try? The next thing i'll try is flashing CM13, just to try if it force crashes. If it does not it still sucks cos its unstable af.
Are there other non-touchwiz-based ROMs?
Biiig thanks in advance, any help is appreciated. :angel:
Edit: when I try to flash 5.1.1 it also gives me an error on the phone in Download Mode: SW REV. CHECK FAIL. DEVICE: 4 BINARY: 1
Anyone has an Idea what that means?
Edit2: Sometimes when it freezes, the red led is lighting (also till no battery or i manually put it out), By now i'm not sure if it just freezes too (already lighting when the freeze happens) or if it is additional to the freeze.

jaannnis said:
Hi,
i got my s6 about a month or two ago, became it from a friend so it was not new and it already had stock 6.0.1 installed.
It worked fine till a week ago or something, then it suddenly started freezing (till either the battery goes out, or i put it out manually with lower+power button) or directly restarting.
At first it happened about one time a day and i din't really wonder, it was rooted, had xposed, u know the instability...
But from day to day it became more frequent until it was about every 10 minutes.
so what troubleshooting have i done till now:
factory reset. It got better and less frequent, but it still happened. After about one day it was at the 10 Minute frequency back.
completely wiped it (twrp) flashed stock 6.0.1 w/ odin. Same result as factory reset
installed xtrestolite. Same result.
Looked if the Problem was a Hardware fault. tried stress testing the GPU the CPU and the RAM. None of these freezed/resarted the phone.
installed another Kernel. Same result
tried to flash stock 5.1.1 w/ odin. Odin gave me an sboot.bin error, excluded the sbin from rom. Odin gave me an CM.bin error., excluded Cm.bin from ROM. Odin gave me no Error, Phone bootlooped at Samsung Galaxy s6 screen.
Tried various variations of 5.1.1 and 6.01 stock roms mixed up. (CM.bin and sboot.bin from 6.0.1, rest from 5.1.1,...) always leading to either bootloop at Samsung screen or Phone force crashing.
I do believe it's a Software fault, as it does work normally for a day or something when factory reset, but as I tried about 1000 things, i'm not sure anymore.
By now I really don't have any more ideas but some questions:
Why can't i flash stock 5.1.1? I'm 100% sure i tried the right csc and BTU.
Is there any custom ROM i could try? The next thing i'll try is flashing CM13, just to try if it force crashes. If it does not it still sucks cos its unstable af.
Are there other non-touchwiz-based ROMs?
Biiig thanks in advance, any help is appreciated. :angel:
Edit: when I try to flash 5.1.1 it also gives me an error on the phone in Download Mode: SW REV. CHECK FAIL. DEVICE: 4 BINARY: 1
Anyone has an Idea what that means?
Edit2: Sometimes when it freezes, the red led is lighting (also till no battery or i manually put it out), By now i'm not sure if it just freezes too (already lighting when the freeze happens) or if it is additional to the freeze.
Click to expand...
Click to collapse
did you slove you problem? i have sam, but i cant flash nothing with odin, finish flash supceful, but stuck after samsung s6 edge logo, he have black screen with blue light blinking? solution?

Had the same problem on 2 devices. I just fix them flashing the stock rom several times. Just remember to format data and cache after and before flash with odin.

ccalixtro said:
Had the same problem on 2 devices. I just fix them flashing the stock rom several times. Just remember to format data and cache after and before flash with odin.
Click to expand...
Click to collapse
Yea man I would assume this is the only quick fix for this issue tbh.
I'm on cm13 and it's definitely gotta be an issue in Xposed hooks and power switches, because I've seen it happen with Kernel Auditor the cores just FLY thru the roof at bootup, full on max mode, then it reboots lol, and every single time, I was just done either
1; rebooting thru my xposed power menu,
2; rebooting thru the "reboot to system" option thru TWRP,
But man I got SeLinux Enforcing on an AOSP build right now, + other craziness, and my knox counter still tells me im on official binaries haha!

Hi guys,
I got exactly the same problem on an SM-G920F, i already try what @jaannnis do even re-partition on ODIN, im not rooted, not xposed all stock firmeware, i tried 7.0 and 6.0.1 over odin and over smart switch, that work for 12 hours and back to freeze every 10mn.
Im wondering its a batterie problem, or charging circuit issue...
Someone got a solution
Thx in advance

Related

Problems with Tab 2 - reflashed stock rom, stuck on "SAMSUNG" logo

Well, I've had my unit rooted since about a week after I bought it, 2 1/2 years ago. Everything fine - even after using SlimLP 5.02 February Alpha version. Up until yesterday. Something happened, very slow, and wouldn't get into any Google app/site. Kept saying "Google Play" not installed when it was.
Anyway, tried to reflash to Omni 4.4.4 - had MAJOR issues seeing the screen (auto dimming enabled - and simply too dark). Finally worked through the startup/config stuff, and decided since it had an issue - go back to stock a few days and make sure hardware was ok.
So, fired up Odin, flash the old stock firmware I had from Sammobile a while back - now it's stuck at the flashing "SAMSUNG" label. I'm charging fully (was around 50% when I flashed), and will try to reflash again with latest Sammobile firmware (slightly newer that the one I've got).
Now - to the question - anyone know of CWM 6.0.1.1 (I believe) or SlimLP Lollipop would have re-partitioned the device? IF it did, anyone got a PIT file to get the partitions lined back out for the GT-P3113 (Galaxy Tab 2 7)?
No need to repartition. Just enter recovery mode and factory reset it.
Sent from my LGUS990
Ok - it's finally working - I hope. I honestly have no idea what shook it loose.
Process - updated a stock Samsung image for that unit half a dozen times using Odin 3.10. Would always reboot, play the "Samsung Chime", and get to the colored "SAMSUNG" logo and hang. Hooked up to Kies to see if I could do an Emergency Firmware Reload - no dice. Kies would know that something was hooked up, but it wouldn't ever get to saying model, etc. Tried Kies3 - it immediately said it wasn't the correct version - so it knew enough to know Kies3 wouldn't work.
Anyway, loaded a slightly newer version of the stock firmware, using Odin 3.10.0, AND got a stock PIT file for my 8GB unit and applied that - same results. Went into the now Stock Recovery mode (vol+ & power), wiped cache, data, reset - 4 times. Every time, it would reboot and hang. Finally went in, and instead of wiping anything, just rebooted (hit the power button) - this time it took off "updating xx of xx apps". Booted up, went into "I'm a new system - configure me". Afterwards, downloading updates for apps. Seems to be functioning.
So - I don't know what was hanging it up, I don't know if the eMMC is going bad (I haven't loaded it that much, unless the SlimLP Lollipop did something to cause issues). I wouldn't mind the stock firmware so much, except for the 8 tons of crap they load onto it, and you can't get rid of.
There was a "decrappify" that could be applied - but wasn't terribly successful 2 years ago (early 2013). Does anyone know of one that works for the GT-P3113? I'm going to stay stock for a couple of weeks, and watch it to see if it starts acting up again.

PROBLEM!!! my galaxy s6 is stuck in a boot loop.

i have not used my phone in any wrong way. i did not install a custom rom or anything. no root. randomly in my evedy day normal usage of my phone, it started to restart. and the the problem got worse and worse. for a few minutes, i will be able to use my phone but then my phone will restart and be stuck restarting. most of the times i cant even go into recovery mode. it restarts again when i get to that. i already reseted my phone, and i wiped the partition.
i have a samsung galaxy s6 SM-G920W8 telus/koodo 32 gb. i got the battery replaced by samsung but that didnt work. i noticed that after a few hours, my phone stops restarting when it reaches to 10% battery life.
WHAT DO I DO?? YOU GUYS ARE THE PHONE EXPERTS!!
You might want to try re-flashing the firmware. If that doesn't fix it, then you probably have a faulty device.
i tried reflashing but now i got "there has been an error updating the softawre. please use smart switch to recover" or something like that. and my phone is not supported by smart switch..... and when ever i try using odin, i always get NAND write error.i have a telus locked phone, 5.0.2 or 5.1.1 firmware. it is the latest odin and i have the drivers and i tried several solutions but that didnt help with the NAND write error.
Jaadi said:
i tried reflashing but now i got "there has been an error updating the softawre. please use smart switch to recover" or something like that. and my phone is not supported by smart switch..... and when ever i try using odin, i always get NAND write error.i have a telus locked phone, 5.0.2 or 5.1.1 firmware. it is the latest odin and i have the drivers and i tried several solutions but that didnt help with the NAND write error.
Click to expand...
Click to collapse
Have you tried the original LATEST firmware from SamMobile? Using the original cable? The latest version of Odin?
Immoblize said:
Have you tried the original LATEST firmware from SamMobile? Using the original cable? The latest version of Odin?
Click to expand...
Click to collapse
latest telus/koodo version i can find for my galaxy s6 SM-G920w8 is 5.0.2. i only use my origional usb cable. i always get nand write error. my version is 3.10.7 of odin.
phone: SM-G920WZKATLS
locked to: telus/koodo
firmware: 5.0.2
i tried a 5.1.1 update too but that didnt work. i tried a rogers one but i still got nand write failure. on my s6, it says "
system rev. check fail device: 2 binary 1"
Ok...make sure you enable developer options...and enable OEM unlock....also go to security settings and make sure Reactivation lock is disabled or unchecked. ..then try flashing the firmware and it should go through just fine
Sent from my SM-N910G using Tapatalk
i managed to flash a rogers firmware using the samfirm software but my phone is still restarting multiple times
My sister had a Galaxy S4 that would randomly reboot once in a while. Over time it became more frequent until it would barely finish booting before it would restart. Eventually it stopped turning on altogether.
Before it died completely, I tried different firmware versions and three different batteries and no change. I even took out the motherboard and put it in another S4 and it still wouldn't boot. Put the other S4's motherboard into the broken phone and it worked just fine. So it was something on the motherboard that died.
Sounds like a similar issue with your S6. Fact is, if a full wipe and firmware flash doesn't fix it, it's a hardware issue and there's nothing we can do.

SM-G920I Keeps shutting down and recovery is not seandroid enforcing

Hello everyone,
My Galaxy S6 G920I has started shutting down repetitively. I was on stock and not rooted. After it happened a few times I decided to hard reset it and delete cache but it would get stuck on starting apps screen etc. After many attempts the phone finally started the user's guide for logging in etc. I was getting crash errors for settings and other things. It finally went in only to start shutting down again. Seeing how the apps were crashing I thought that there might be an issue with the stock ROM so I decided to flash a new one. I was having trouble finding my specific so I went for another one found here. I couldn't flash it with ODIN because it was on a zip format so I flashed TWRP on the phone.
The error recovery is not seandroid enforcing is now showing on different versions of twrp (2.8, 3.0).
I can't flash any ROM now and the one found in the device keeps shutting it down.
I don't believe it is a hardware issue as the phone stays on without issues on download mode. Any help on what steps to follow next would be highly appreciated.
apostol96t said:
Hello everyone,
My Galaxy S6 G920I has started shutting down repetitively. I was on stock and not rooted. After it happened a few times I decided to hard reset it and delete cache but it would get stuck on starting apps screen etc. After many attempts the phone finally started the user's guide for logging in etc. I was getting crash errors for settings and other things. It finally went in only to start shutting down again. Seeing how the apps were crashing I thought that there might be an issue with the stock ROM so I decided to flash a new one. I was having trouble finding my specific so I went for another one found here. I couldn't flash it with ODIN because it was on a zip format so I flashed TWRP on the phone.
The error recovery is not seandroid enforcing is now showing on different versions of twrp (2.8, 3.0).
I can't flash any ROM now and the one found in the device keeps shutting it down.
I don't believe it is a hardware issue as the phone stays on without issues on download mode. Any help on what steps to follow next would be highly appreciated.
Click to expand...
Click to collapse
Update it via smart switch it will turn on after that for sure. Or download the latest firmware via samfirm and flash it with Odin.
Thanks!
ammarwajihi said:
Update it via smart switch it will turn on after that for sure. Or download the latest firmware via samfirm and flash it with Odin.
Click to expand...
Click to collapse
I tried flashing the stock rom with ODIN and the phone successfully boots now. So a big thanks for that as it is progress. BUT the issue I was orginally having persists: The device keeps turning off 10-20 seconds after booting. Do you have any idea why that might be?
Sometimes it will freeze first and then turn off but never stay on for longer.
I have tried Safe Mode and turning all connectivity related modules off.
apostol96t said:
I tried flashing the stock rom with ODIN and the phone successfully boots now. So a big thanks for that as it is progress. BUT the issue I was orginally having persists: The device keeps turning off 10-20 seconds after booting. Do you have any idea why that might be?
Sometimes it will freeze first and then turn off but never stay on for longer.
I have tried Safe Mode and turning all connectivity related modules off.
Click to expand...
Click to collapse
This is weird don't know what the problem might be. Still I suggest you to flash it with smart switch once and see.

Stock rom keeps corrupting, advice please.

Sorry if its been asked, i tried a search but couldnt match my problem.
I bought a used samsung s6 for my son, it seemed fine when we checked it.
But its got an odd bug where if it restarts it gets stuck on boot up.
I've used smart switch to reinstall the offical samsung stock rom
The re-install all his apps.
The phone works fine and re-boots fine.
But after a few days, if restarted it wont boot and just gets stuck on the boot loadung screen. None of the special boot options helps, clearing cache or reset.
The only fix is to use smart switch to do a complete wipe and reinstall official software.It has never had Knox tripped, and the guy didnt seem to be the type to run a custom rom.
It getting to be a pain as he cant turn his phone off and if his battery runs down gis ogone will become useless until i re-set it and wipe all his data and settings. Which I have to do on an almost weekly basis
I have a few questions...
Is it a hardware issue? (It the stock rom on a phone thats never been modded afaik)
anybody know whats causing this to bomb in stock firmware?
Any idea how to fix it?
Would a custom rom fix it?
mega_bite said:
Sorry if its been asked, i tried a search but couldnt match my problem.
I bought a used samsung s6 for my son, it seemed fine when we checked it.
But its got an odd bug where if it restarts it gets stuck on boot up.
I've used smart switch to reinstall the offical samsung stock rom
The re-install all his apps.
The phone works fine and re-boots fine.
But after a few days, if restarted it wont boot and just gets stuck on the boot loadung screen. None of the special boot options helps, clearing cache or reset.
The only fix is to use smart switch to do a complete wipe and reinstall official software.It has never had Knox tripped, and the guy didnt seem to be the type to run a custom rom.
It getting to be a pain as he cant turn his phone off and if his battery runs down gis ogone will become useless until i re-set it and wipe all his data and settings. Which I have to do on an almost weekly basis
I have a few questions...
Is it a hardware issue? (It the stock rom on a phone thats never been modded afaik)
anybody know whats causing this to bomb in stock firmware?
Any idea how to fix it?
Would a custom rom fix it?
Click to expand...
Click to collapse
I had this problem with my brand new S6 when I first got it. Yes, random reboots were occurring every now and then, which I could live with. Then one day it just got stuck at the boot logo and didn't boot no matter how many times I re-flashed stock firmware with Odin. Turns out it was an issue with the Main Board inside the phone. Once I got it repaired it's been fine ever since.
U99Dev said:
I had this problem with my brand new S6 when I first got it. Yes, random reboots were occurring every now and then, which I could live with. Then one day it just got stuck at the boot logo and didn't boot no matter how many times I re-flashed stock firmware with Odin. Turns out it was an issue with the Main Board inside the phone. Once I got it repaired it's been fine ever since.
Click to expand...
Click to collapse
Hello, I am having the same problems (random reboots), very anoying. How did you make the statement your issue was with the Main Board ? And what was the repairation about ?
Thanks
GaspardM said:
Hello, I am having the same problems (random reboots), very anoying. How did you make the statement your issue was with the Main Board ? And what was the repairation about ?
Thanks
Click to expand...
Click to collapse
The reparations involved replacing the entire Main Board with a new one.

Galaxy S6 - freezing and rebooting 50+ times a day

I've got a Vodafone UK version SM-G920F that has recently started to freeze, crash and reboot constantly.
I managed to back up my data and perform a factory reset from the Setting page, but it crashed 10+ times during the install process (would freeze at various different stages, either rebooting on its own, or requiring a Vol Down+Power reset)
I'm now on a fresh install, but it's still rebooting constantly. I managed to use it like normal for an hour today, but right now it's just rebooted 3 times and won't even get past the Samsung loading screen without several Vol Down+Power resets.
What other options do I have? And is anyone aware of a known hardware issue that could cause this?
I was considering flashing a different ROM, but I'm scared it would reboot during the process and corrupt something...
robjg said:
I've got a Vodafone UK version SM-G920F that has recently started to freeze, crash and reboot constantly.
I managed to back up my data and perform a factory reset from the Setting page, but it crashed 10+ times during the install process (would freeze at various different stages, either rebooting on its own, or requiring a Vol Down+Power reset)
I'm now on a fresh install, but it's still rebooting constantly. I managed to use it like normal for an hour today, but right now it's just rebooted 3 times and won't even get past the Samsung loading screen without several Vol Down+Power resets.
What other options do I have? And is anyone aware of a known hardware issue that could cause this?
I was considering flashing a different ROM, but I'm scared it would reboot during the process and corrupt something...
Click to expand...
Click to collapse
Maybe a battery issue?
a friend just gave me his very same model phone with the very same issues.. if I find out anything I'll tell you here, or if you solve it first please write down what you did.
Thanks Vibbuz.
I've been trying to download a stock firmware to flash via Odin, but download speeds from Updato are really bad.
So I managed to flash a firmware after installing Odin on a Windows laptop (painful trying to get it to work on my Mac)
Firmware installed OK, but after boot I was getting a constant "com.sec.epdg" pop-up box that wouldn't let me use the phone at all. Not sure if that's due to the tsar3000 firmware?
Wiped the cache and did a factory reset after booting into recovery, and now it's stuck in a boot-loop again (95% of the time it hangs at the Samsung logo animation)
Just tried using SamFirm v0.3.6 to find the correct file. Downloaded a 4gb file, but several attempts to extract only gives BL, CP, CSC files but no AP (throws up an Unknown Error during process).
So still stumped!
Yet another update. Left Updato running overnight and downloaded a firmware.
Flashed it with Odin, claims to have succeeded but phone then reboots and hangs at "Erasing" stage (Android logo is spinning, then stops)
I'm starting to think it's pretty broken...
I've been having this exact same issue since June. If your phone happens to boot try activating power saving mode (to reduce cpu speed) as soon as possible.
It seems that doing that diminished the frequency in which my phone rebooted. If it also helps you it might be a faulty battery that can't provide enough voltage. (I'm not 100% sure on this part though, just thought of it because of the apple batteries drama)
Please post your results! Looks like a lot of people are affected by this and it would be great if we could find the cause of the problem.
I just read your thread actually! Sounds very similar to mine.
I've got nowhere. I don't think it's hard-bricked as I can still access Odin mode on the phone, and sometimes boots to Recovery, but it freezes and various different points and is currently unusable (either freezes at Samsung logo, "Erasing" part after installing firmware, or once it started to run though new device setup then froze).
Went ahead and bought an S8, but still want to fix the S6!
robjg said:
I've got a Vodafone UK version SM-G920F that has recently started to freeze, crash and reboot constantly.
I managed to back up my data and perform a factory reset from the Setting page, but it crashed 10+ times during the install process (would freeze at various different stages, either rebooting on its own, or requiring a Vol Down+Power reset)
I'm now on a fresh install, but it's still rebooting constantly. I managed to use it like normal for an hour today, but right now it's just rebooted 3 times and won't even get past the Samsung loading screen without several Vol Down+Power resets.
What other options do I have? And is anyone aware of a known hardware issue that could cause this?
I was considering flashing a different ROM, but I'm scared it would reboot during the process and corrupt something...
Click to expand...
Click to collapse
Does it have twrp? Try a non stock ROM and kernel
So did anyone manage to find an issue in this rebooting. I am having the same issue.
damir_nis said:
So did anyone manage to find an issue in this rebooting. I am having the same issue.
Click to expand...
Click to collapse
Hi I have same Problem I send the my s6 for repairmen that Saied me this problem related to mobile Hard drive.
I didn't believe it and try some official rom and a rom from Philippine GLB solve my problem for 3 M/o but now developed as same problem whitout any successful rom installation.
I think this problem from incompatibility google play store version to my rom. please flash a custom rom without google apps and immediately after installation turned off data and Wi-Fi internet after 2 day whit sim card whit out any change in setting can use it.
Hello,
anyone found some kind of solution? Happened to me also - freezing, restarts and then my S6 stopped working.. Sometimes I can boot to recovery menu, sometimes it boots up to android (and then freezes again), but the chances are almost non existing. Service man told me the same thing as @ghasemzm - eMMC failure. Yes, it is completely possible, but i don't wanna believe it, because they only tried to reflash the rom. I've made some "google research" and found that there were some issues in power IC on S6/S6E. Could this be related to it?
ghasemzm said:
Hi I have same Problem I send the my s6 for repairmen that Saied me this problem related to mobile Hard drive.
I didn't believe it and try some official rom and a rom from Philippine GLB solve my problem for 3 M/o but now developed as same problem whitout any successful rom installation.
I think this problem from incompatibility google play store version to my rom. please flash a custom rom without google apps and immediately after installation turned off data and Wi-Fi internet after 2 day whit sim card whit out any change in setting can use it.
Click to expand...
Click to collapse
Will test the theory and let the group know.
So i have installed philipines latest update 6.0.1 i think with PIT file provided on Sammobile.
I have tested it for a day with normal ussage like i set up every other phone and it still continued restarting.
Figured out let me test with no google account signed in and the phone is working perfectly. For a full day.
So i dont know what the problem is but i will try again with google account tomorrow for a day see what happens.
After that will install 7.0.1 uk update with PIT file for it and test with that.
I have the same problem and I am quite sure that it is the mobile hard drive.
I tried to use F2FS but didn't find a working rom for that.
Samsung refused repair because of root.... Never Samsung again!
same issues here - any solutions found? My best guess is hardware fault...

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