Video camera malfunction after update - Onetouch Idol 3 Q&A, Help & Troubleshooting

Hi I'm new here but hopefully someone can help! First i am on Cricket network. A few weeks ago I got the marshmallow 6.1 update and everything went fine in downloading. I went to use my camera and took pictures just fine. Now when switching over to video, the screen goes dark. I am able to record but it looks like I am in a dark room(even outside)! The video is very dark EVEN if I put the flash on, it doesn't help at all. As soon as I switch back to camera the screen brighten back up like it should be! There is no settings to adjust this. It only happened after the update. Any help would be appreciated!

you should try factory reset
@lcatel idol 3 6039h

Same issue
Same situation with me. I did a factory reset and it did not change anything. Called Alcatel, and they are clueless to the issue. Any other ideas on how to fix this?

Related

[Q] Camera Issue - HELP

Hello all,
I'm hoping someone an help with this.
I have already asked a few people, but no-one has been able to solve it just yet. I have faith though.
No matter which ROM I use (was using Vegan initially, then tried TnT Lite and even the stock TnT) when I try to use the camera it seems to "crash". The app loads, and I can interact with the app, but the camera screen seems to crash (colored lines for a split second, then nothing) then goes black. I can still change settings in the camera (such as change to video etc) but the camera screen is just black. When I click the shutter button to take picture, the picture appears at the top right in the little box but is just a green square.
Anyone any ideas?
Does it sound like a software issue? Or hardware?
I'm really hoping software as I don't want my tab to be broken.
I have not tried an nvflash yet, but probably going to do that tonight and fully reset it. Might that help?
Thanks in advance!
Mine was doing something like this. I found out with mine that when I opened the case, the camera had popped out of it's spot and wasn't pointing out the keyhole.

Camera black screen

I get a black screen in Camera, Camcorder,
I'm using the XTv2MIUI ROM.
Anybody can help to fix it. Have install back to the 2.1 stock rom, format the SD ,deleted the 3rd party cam apps. Still can't fix it.
tubekeeper said:
I get a black screen in Camera, Camcorder,
I'm using the XTv2MIUI ROM.
Anybody can help to fix it. Have install back to the 2.1 stock rom, format the SD ,deleted the 3rd party cam apps. Still :confused can't fix it.
Click to expand...
Click to collapse
Wow so even after flashing back to stock you're still getting black screen? I've seen the black screen a few times with miui but not everytime. I was hoping it would be fixed with the final v5.
thats weird. the first time a flashed Miui I had that same problem. I just reflashed the same rom and the problem went away. I have never carried the black screen through multiple roms.
Even I flash back to the stock rom by RSD the black screen can't fixed. I already replaced the camera module but not fixed.
Do you use autokiller memory optimizer? I got black screens when I set it above strict. If you do maybe youd want to lower those settings.
I didn't install the auto killer, But even i flash back to 2.1 stock rom without any tweak apps,it still can't fixed the black screen
Hmm, same issue in several ROMs, sounds like an hardware error.
I have found the following in Loyat Forum:
(http://forum.lowyat.net/topic/1667176)
Help! My camera shutter suddenly closed up and can't open anymore. Is this normal or my phone is screwed?
This is a known issue for xt720. Not all of them though but quite a number have experienced it already where the shutter just completely shut. There's nothing much can be done other than sending it back for warranty... OR you can try this trick. Get a magnet and put its South field close to the shutter. Apparently it will open up. Not sure how true is this but yea.... better than dismantle the whole phone just to find out you really screw the phone up for good...​
Maybe this could help...
try-and-error said:
Hmm, same issue in several ROMs, sounds like an hardware error.
I have found the following in Loyat Forum:
(http://forum.lowyat.net/topic/1667176)
Help! My camera shutter suddenly closed up and can't open anymore. Is this normal or my phone is screwed?
This is a known issue for xt720. Not all of them though but quite a number have experienced it already where the shutter just completely shut. There's nothing much can be done other than sending it back for warranty... OR you can try this trick. Get a magnet and put its South field close to the shutter. Apparently it will open up. Not sure how true is this but yea.... better than dismantle the whole phone just to find out you really screw the phone up for good...​
Maybe this could help...
Click to expand...
Click to collapse
I will try. I have replaced the camera module and it work for a while and then black screen again.
[Solved]
Finally solved by replaced the motherbroad from service center.
Thanks all the comments provided!!!

Videos on Full screen mode gets stuck

My Moto G3 fell down today morning. Didn't got any cracks outside. I thought thank god nothing happened. But later i discovered no sound is coming from my phone. No sound for calls or messages. Then i gave some pressure on speaker's, sound came back.
Then when i try to play videos, it get stuck when it goes to full screen mode. Video plays normally without any problem if we view in ordinary view. Just tap full screen, video gets stuck, but sound goes on. Same problem for Youtube videos also.
Till today morning there was no problem. Pls somebody have any work around for this issue..
Tried this?
https://forum.xda-developers.com/showpost.php?p=72256504&postcount=4568
FYI, these settings are there in developer settings.
coolguy_16 said:
Tried this?
https://forum.xda-developers.com/showpost.php?p=72256504&postcount=4568
FYI, these settings are there in developer settings.
Click to expand...
Click to collapse
thank you very much bro.. that worked like a charm.
Now no issues while playing video.

LG g5 main camera broken?

Hey there, I have a major problem with my LG G5 SE and it's really annoying me. One day a few weeks ago the camera app decided to crash and when I went back in I found I was in trouble as the main camera was not showing at all it would glitch out completely and show the front camera and back wide angle only and the interface for rear and front are the wrong way round... I've tried everything out there to try and fix the main camera not working or appearing anywhere even in third party apps... I've even factory reset it so many times did nothing, and that failed to sort out the problem so I am really stuck on what to do next as it has such a fantastic camera and somehow has stopped working recently, image below is what it always shows even after cache and data cleared i try switching cameras in app and shows that again every a time I do so, and no idea why but it seems a software fault which I cannot fix myself clearly as I've tried everything out there, any ideas please as I do not know what to do...(ID RATHER NOT HAVE TO SEND OFF TO BE REPAIRED AS IM SURE ITE FIXABLE) Thanks
Phi
Bump

Main camera stopped working

Guys my main camera stopped working.
The process is not blocked by any other app.
I tried service menu and test camera, it doesn't perform the test, it fails.
Only way to take pictures is to use gcam v1.4 and manually choosing wide or zoom camera.
When u choose 1x camera it stays black and crashes.
Any ideas?
collller said:
Guys my main camera stopped working.
The process is not blocked by any other app.
I tried service menu and test camera, it doesn't perform the test, it fails.
Only way to take pictures is to use gcam v1.4 and manually choosing wide or zoom camera.
When u choose 1x camera it stays black and crashes.
Any ideas?
Click to expand...
Click to collapse
Have you factory reset?
I got the same problem. Just got a black screen and camera app would freeze. Did a factory reset, camera was extremely choppy for a minute or so and now back to nothing.
Tried another factory reset. It seems like if you change the default resolution settings to anything (even tapping on 'FullVision' in settings), it almost breaks the camera. Best to leave it at default 4:3 12 MP resolution.
Seems like a "driver" issue, good work LG.
Did any of you ever find a fix for this? Just got a Korean V50 Thinq and the camera is 99% of the time crashing. I tried installing gcam mods as well and they also crash, primarily while using the main camera.
Got it repaired via LG warranty. They replaced the main/motherboard. Phone has been fine ever since.
Same thing happened to my phone and warranty is expired. I tried the hard reset and may other ways, but nothing helped. Did anyone find a solution for it?

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