Moto G3 not working properly. - Moto G 2015 Q&A, Help & Troubleshooting

Notification Bar of my Moto G3 is not coming down, no notification showing, factory Reset button not working, when i went to recovery mode it said "no command", apps are working fine, only back button is working, other two are not. Please help me what to do now, i want to repair it without rooting my device.

ankitn1311 said:
Notification Bar of my Moto G3 is not coming down, no notification showing, factory Reset button not working, when i went to recovery mode it said "no command", apps are working fine, only back button is working, other two are not. Please help me what to do now, i want to repair it without rooting my device.
Click to expand...
Click to collapse
In recovery "no command" screen, hold Power and tap Vol Up... Should give you recovery menu. Try wiping cache first, if trouble persist factory reset.
To be honest, it sounds like damage to screen or failure of digitizer. Portions of screen not working is usually hardware problem.
Sent from my Motorola XT1575 using XDA Labs

Thanks for quick reply, it really worked, wiping cache failed, but factory reset worked, that saved my day...thanks for help

ankitn1311 said:
Thanks for quick reply, it really worked, wiping cache failed, but factory reset worked, that saved my day...thanks for help
Click to expand...
Click to collapse
Glad you got it working and it wasn't damaged hardware. Have a great last Sunday of summer!

Related

Help, galaxy s2x doesnt shut off completly

I was having problems with the GPS on my Koodo Galaxy S2X phone that I decided to do a factory reset on it.
The reset worked fine and then I reinstalled all my apps, all good.
except that now when I want to restart or power off the unit, it gets stuck somewhere and the hard buttons stay lit and I have to remove the battery to turn it off.
If I keep the power button pressed long enough it will reboot.
Any ideas how I can solve this?
I thought of doing a new factory reset just in case something went awol in the previous one but in the screen to do the factory reset after pressing the button "ERASE" nothing happens.
If I select to format the USB drive, a message does come up saying that its formating and then nothing.
The unit is not locked because I can continue to use it normaly. And no reset is done.
Any help would be greatly appreciated.
The unit is rooted but has the stock koodo ics 4.0.4 in it.
Could this have something to do with the root?
Any help would be appreciated.
ZeMartelo said:
I was having problems with the GPS on my Koodo Galaxy S2X phone that I decided to do a factory reset on it.
The reset worked fine and then I reinstalled all my apps, all good.
except that now when I want to restart or power off the unit, it gets stuck somewhere and the hard buttons stay lit and I have to remove the battery to turn it off.
If I keep the power button pressed long enough it will reboot.
Any ideas how I can solve this?
I thought of doing a new factory reset just in case something went awol in the previous one but in the screen to do the factory reset after pressing the button "ERASE" nothing happens.
If I select to format the USB drive, a message does come up saying that its formating and then nothing.
The unit is not locked because I can continue to use it normaly. And no reset is done.
Any help would be greatly appreciated.
The unit is rooted but has the stock koodo ics 4.0.4 in it.
Could this have something to do with the root?
Any help would be appreciated.
Click to expand...
Click to collapse
Ever find an answear to your problem? Having the same issue. For now I am simply not shuting down my phone because I am sure that pulling out the battery in the midst of a shutdown if probably not good for it.
eugkra33 said:
Ever find an answear to your problem? Having the same issue. For now I am simply not shuting down my phone because I am sure that pulling out the battery in the midst of a shutdown if probably not good for it.
Click to expand...
Click to collapse
I solved my problem by installing a new ROM (koodo v3 rom) but after doing that I think if I just had used the SUPERWIPE script might have been enough to reset the device.
At least the GPS works great now with this ROM.
ZeMartelo said:
I solved my problem by installing a new ROM (koodo v3 rom) but after doing that I think if I just had used the SUPERWIPE script might have been enough to reset the device.
At least the GPS works great now with this ROM.
Click to expand...
Click to collapse
Hi,
I've the same problem at the moment with my new s2x. I've tried restoring to the my original rom and I've also tried a different rom (Koodo v4) and the phone still won't turn off properly (the bottom button lights keep lit).
I was wondering if anyone could help. How exactly do I work the SUPERWIPE and what exactly does it entail? Sorry I'm quite new to all this just bought my first android yesterday. Thanks.
Superwipe is run with TWS or clockwork. I dont know exactly what it does but it fixed my problem.
ZeMartelo said:
Superwipe is run with TWS or clockwork. I dont know exactly what it does but it fixed my problem.
Click to expand...
Click to collapse
Thanks Martelo, I used Darkside superwipe (link here), reinstalled rom and it finally shuts off now.

Help - Stuck in Reboot Hell

I've been using my N5 just fine for the past week or so and all of a sudden it seems to be stuck in a bootloop. I try to get into recovery but it just keeps rebooting out of that. I rooted it a few days ago. I don't know why this is happening, I have no custom roms on it. Any ideas?
jlrose2 said:
I've been using my N5 just fine for the past week or so and all of a sudden it seems to be stuck in a bootloop. I try to get into recovery but it just keeps rebooting out of that. I rooted it a few days ago. I don't know why this is happening, I have no custom roms on it. Any ideas?
Click to expand...
Click to collapse
Seems to be a messed up power button. sometimes it comes on for a minute, but the power-off menu keeps flashing.
jlrose2 said:
Seems to be a messed up power button. sometimes it comes on for a minute, but the power-off menu keeps flashing.
Click to expand...
Click to collapse
Can you get into fastboot mode and then in recovery and data factory reset and wipe the caches? If that doesn`t help reflash the factory image in fastboot. Good luck bro.
gee2012 said:
Can you get into fastboot mode and then in recovery and data factory reset and wipe the caches? If that doesn`t help reflash the factory image in fastboot. Good luck bro.
Click to expand...
Click to collapse
That worked. Just a factory reset did it. Guess it wasn't my power button. Whew! I love this phone and nearly had a heart attack.

Stuck at "erasing" when doing a factory reset?

Anyone else had issues performing factory resets? My Nexus 5 seems incapable of completing it. So far I have tried doing a factory reset from the settings menu 4 times. Every single time it locks up on the erasing step. I don't mean it takes a little longer. I have let it sit for almost half an hour and the little android robot sits there taunting me.
Every time I have had to manually go into the bootloader and sideload a factory image, which works fine.
Any ideas why this problem is occurring? Faulty memory maybe?
Same issue here, phone is getting nice and warm but the little robot just sits there twiddling his antennae. Forced restart either normally or into recovery mode lands me right back on the erasing screen, looks like nothings going to happen unless I intervene another way. Any ideas?
Try pushing the system.img using fastboot. Might be best to start over and do a clean install.
Have you tried doing a factory reset in recovery instead?
Sent from my Nexus 5 using Tapatalk
Same problem
I have the same problem with the loop at the erasing screen. It will not go into recovery so that I can fix it. I tried flashing the Stock Rom again but no use. Please help me or at least give me some pointers what to try next.
jizkidjnr said:
Same issue here, phone is getting nice and warm but the little robot just sits there twiddling his antennae. Forced restart either normally or into recovery mode lands me right back on the erasing screen, looks like nothings going to happen unless I intervene another way. Any ideas?
Click to expand...
Click to collapse
martinancevski said:
I have the same problem with the loop at the erasing screen. It will not go into recovery so that I can fix it. I tried flashing the Stock Rom again but no use. Please help me or at least give me some pointers what to try next.
Click to expand...
Click to collapse
I have the same problem
I'm sure you wait a long time...but if not, mine probably took 10-15 minutes to finish...
Sent from my Nexus 5 using xda app-developers app
i have the same problem
What is your recovery? Version # also? How did you root? <--- this goes to the rest of you guys too because it seems like its happening to more than one person.
Follow this: Maybe flash the stock recovery found in here http://forum.xda-developers.com/showthread.php?t=2513701
fastboot flash recovery C:/image-hammerhead-krt16m/recovery.img
^^ the command
edit: on second thought start over.
lpforte said:
Anyone else had issues performing factory resets? My Nexus 5 seems incapable of completing it. So far I have tried doing a factory reset from the settings menu 4 times. Every single time it locks up on the erasing step. I don't mean it takes a little longer. I have let it sit for almost half an hour and the little android robot sits there taunting me.
Every time I have had to manually go into the bootloader and sideload a factory image, which works fine.
Any ideas why this problem is occurring? Faulty memory maybe?
Click to expand...
Click to collapse
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
iori said:
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
Click to expand...
Click to collapse
ADB sideload: place the rom you want to flash in the fastboot folder and in the phones recovery select adb sideload, then on the pc in cmd type: adb sideload namerom.zip and it will start flashing.
gee2012 said:
ADB sideload: place the rom you want to flash in the fastboot folder and in the phones recovery select adb sideload, then on the pc in cmd type: adb sideload namerom.zip and it will start flashing.
Click to expand...
Click to collapse
thanks
but i finally found out that the stock recovery was somehow corrupted after factory reset
then I unlocked the bootloader and flashed TWRP recovery, and voila! my device booted normally
Nexus 5 hung at reset
iori said:
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
Click to expand...
Click to collapse
Exactly the same problem here. Nexus 5 running 4.4.2 kept powering off randomly roughly once a day. Attempted a factory reset and it got stuck at erasing. Having unlocked the bootloader and following the steps to unlock and reboot, I have a progress bar with the animated android icon, apparently stuck at the same stage, but without the "erasing" caption.
As far as I'm concerned, I can nothing with the phone at present short of taking it back, though they'll likely take issue with my attempts to rectify myself
mannschaftpag said:
Exactly the same problem here. Nexus 5 running 4.4.2 kept powering off randomly roughly once a day. Attempted a factory reset and it got stuck at erasing. Having unlocked the bootloader and following the steps to unlock and reboot, I have a progress bar with the animated android icon, apparently stuck at the same stage, but without the "erasing" caption.
As far as I'm concerned, I can nothing with the phone at present short of taking it back, though they'll likely take issue with my attempts to rectify myself
Click to expand...
Click to collapse
I'll add that I've also tried the Nexus Root Toolkit v1.8.0 to flash stock. Appears to go fine, recreating the file system and loading software, then as soon as it gets to the "erasing cache" step it just sits there for hours and makes no progress.
I know I probably shouldn't promote toolkits but you can always try this. Seems to have worked for a lot of people.
http://forum.xda-developers.com/showthread.php?t=2513937
Sent from The Deathstar
Same thing happened to me yesterday. My N5 is rooted, running stock rom and recovery. I had some corrupted app date showing in Titanium that I could not remove that were causing a Play store issue for me. I backed up my phone with TB and ran a factory reset in settings. The phone was stuck on the 'erasing' screen for maybe 20 minutes, so I put the phone in fastboot and from there back into recovery. This took me back to the 'erasing' screen to my dismay. I put the phone down and started searching for a solution online, but then I noticed after about 7 minutes the erase process had finally finished on its own and the phone rebooted normally again.
Based on what others are saying in this thread it appears the factory reset process via settings or stock recovery can hang sometimes. If you power off, start the phone in fastboot and select recovery again, I'm guessing the factory reset process restarts and hopefully it will then work properly the next time, like it did for me.
Well when I did a factory reset from settings, it took nearly 20-25 minutes to finish. The next time I did a reset, it completed within 10 minutes
I guess this problem occurs randomly.
Be patient
My guess is that you just need to be patient -- my device took nearly 45 minutes to reset. It seems to me that the time required is proportional to either the amount of data or the number of files you have on the device. My device had a mix of large files (such as musics and photos) and many many small files (sensor data log files), so it's hard for me to say which of those contributed more to the long reset time.
Based on what others are saying in this thread it appears the factory reset process via settings or stock recovery can hang sometimes. If you power off, start the phone in fastboot and select recovery again, I'm guessing the factory reset process restarts and hopefully it will then work properly the next time, like it did for me.
Click to expand...
Click to collapse
This worked for me too. On the initial 'Return to factory defaults' it got stuck for about 45 minutes. I then follow the advice above:
- Put the N5 in Fastboot by pressing: Vol. Up + Vol. Down + Power
- Select: Recovery and press on Power to proceed
- Phone reboots, still into the 'Androidman' but it seems that the 'Return to factory defaults' also restarts.
- Wait about 10 minutes and the Phone powers down automatically. Upon startup you enter the 'Initial configuration menu' so the factory reset has been completed.
Still stuck on Erasing screen, running out of options
Hello,
I am a newbie with zero developer knowledge and received my Nexus 5 in the mail yesterday. I liked the phone specs and that is the only reason I got it. I left it alone while it charged up and the first thing I did once it was finished was perform a Factory Reset (it was a "like new" phone so I just wanted to be safe) and have been stuck on the Erasing screen ever since. Pressing Vol- and Power button does take me to the bootloader screen, however, any option I choose by pushing the power button, such as Recovery Mode, sends me back to the Erasing screen. Pushing Vol+, Vol-, and Power shuts the phone off completely. Holding the Power button down does nothing more than restart the phone into the Erasing screen. I have also let the phone die twice and as soon as it has enough juice to come back on, it goes straight to the Erasing screen. Everything on the phone is stock and it is completely unrooted. The bootloader screen also indicates it is unlocked. I have attempted to flash it as per instructions I have found on here but I am unable to download the stock factory images. It gets to about 90% before the install fails and I have tried to install three times already. I do have the 15 Second ADB installed, however. I assumed the install of the factory images failed because I don't have WiFi and I'm running completely off of limited 3G data (I live in the middle of no where with no high speed internet to speak of). So in lieu of all that I have attempted, is there ANYTHING at all that can be done to get the phone off of this Erasing screen? Or do I just need to try and return it because it's useless at this point? I did at first let the process run but it's now been 24 hours stuck on this Erasing screen with no improvement. I'm fairly certain it runs KitKat 4.4.0.

[URGENT] Every reboot results in a factory reset

So today my droid started messing up, home and recents button didnt work. Google play store and whatnot couldnt access data, the signal status bar at the top was just grey.
So i factory reset it. During the reset it just sat there on the little screen with the spinning hexball thing for like an hour so i shut the phone off. Now every time the phone boots it just tries to wipe it again unless i go into the boot menu and hit normal boot.
Running stock rom and whatnot, but im rooted.
I know that theres a flag somewhere that it reads on boot saying to wipe it, but dang if i know what to change.
Thanks in advance
Well i unrooted my phone and tried to let it redo the factory reset again, and it still just wont do anything.
jombo2323 said:
home and recents button didnt work
Click to expand...
Click to collapse
When this happens to me, it's because of a bad flash and a factory reset won't fix it. I would suggest reflashing stock...
coolloser said:
When this happens to me, it's because of a bad flash and a factory reset won't fix it. I would suggest reflashing stock...
Click to expand...
Click to collapse
I dont have a custom recovery or an unlocked bootloader.
I managed to get the problem sorted out through some unrooting and some non stock system file deletion. Installed safestrap and got blurry hd running on it now.
Thanks.

Issues flashing stock with odin J700t

I have a question, dont really know where to ask. I have the tmobile j700t, and I've tried restoring with odin, (with the j700t firmware of course) and im not sure if its doing everything. Everything seems to go fine in odin, flashes boot, modem, system etc. reboots, rebuilds cache, then it just goes to my original lock screen with my custom wallpaper and all my apps still on. I can do a factory reset after, but it doesnt seem to do anything but clear the cache. Am I missing something? I enables OEM UNLOCK and USB debugging before hand.
The inability to make write changes sounds like a bad NAND issue, you could try flashing with a .pit file but the phones internal memory could be physically damaged.
Andromendous said:
I have a question, dont really know where to ask. I have the tmobile j700t, and I've tried restoring with odin, (with the j700t firmware of course) and im not sure if its doing everything. Everything seems to go fine in odin, flashes boot, modem, system etc. reboots, rebuilds cache, then it just goes to my original lock screen with my custom wallpaper and all my apps still on. I can do a factory reset after, but it doesnt seem to do anything but clear the cache. Am I missing something? I enables OEM UNLOCK and USB debugging before hand.
Click to expand...
Click to collapse
Try clicking the Nand erase all box and unclicking auto reboot. Flash the factory ROM and when it completes hold volume down, home and power buttons until the screen goes black. This is important, as soon as the download screen is gone you need to hold the recovery buttons (volume up, home and power) so the phone can erase all system data and update itself the way it's designed to after flashing a factory update. If the device reboots before you enter recovery you have to start over. Hit thanks if this helps bro.
Metabolic12 said:
Try clicking the Nand erase all box and unclicking auto reboot. Flash the factory ROM and when it completes hold volume down, home and power buttons until the screen goes black. This is important, as soon as the download screen is gone you need to hold the recovery buttons (volume up, home and power) so the phone can erase all system data and update itself the way it's designed to after flashing a factory update. If the device reboots before you enter recovery you have to start over. Hit thanks if this helps bro.
Click to expand...
Click to collapse
well that seems to have fixed it, weird though, when I rebooted into recovery like you said, it did an update, there was a progress bar, then it rebooted, and rebooted AGAIN, did an "update" and then rebooted. Weird, I usually see it say "updating" but then it will stop and you can bring up the recovery menu. Never seen a progress bar and then it just reboot twice. Well anyway it seems to have worked so thank you!
Andromendous said:
well that seems to have fixed it, weird though, when I rebooted into recovery like you said, it did an update, there was a progress bar, then it rebooted, and rebooted AGAIN, did an "update" and then rebooted. Weird, I usually see it say "updating" but then it will stop and you can bring up the recovery menu. Never seen a progress bar and then it just reboot twice. Well anyway it seems to have worked so thank you!
Click to expand...
Click to collapse
Whenever you flash back to stock or update a stock firmware through official means, it automatically boots into recovery and erases the system you have in place, very similar to TWRP. If you try to flash a stock firmware without erasing everything you will always run into some kind of incompatible memory error. The screen you're thinking of is just the stock recovery checking your system and OTA's for an official upgrade. Glad I could help man.

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