Software & Charging Problem - Xperia Z3 Q&A, Help & Troubleshooting

Hi, I have a z3 d6653 my phone was constantly rebooting even though I know its a software thing as it has happened before and by flashing stock lp again it got fixed this time I ignored it and by letting the phone off as it's not my daily driver I wanted to see if itll settle by itself. It did settle and I used the phone till 4% but when i took it back it was off Im sure bc of it starting to reboot again so I wanted to charge it then fix it but after 1% charging it was constantly rebooting in charging mode so with that 1% I thought of booting into recovery and wiping only caches but during the operation it went off and now even though the led is showing like it's charging, it isn't actually so I decided to ask here if any of you can help me i.e know any way how to charge the battery..

Update: I have the back of the phone opened so I thought of unplugging the battery and plug it again but now it's worse not even the red led of charging doesn't turn on, I tried a few fixes but none is working..

Update 2: Like I mentioned I tried many fixes for soft/hard brick and many many others but non worked or at least I had no result but today I thought of charging the battery of my z3 in xperia e4g and after I did so the phone started normally and now its working perfectly, so happy I got it back ^_^

Related

HELP!!!! Fixing battery charging problem

Hello,
I went out last Friday and came home late. My phone is out of battery and dead. I plugged it in and woke up the next day with a dead phone. Apparently, there is a bug with the OPO. If the battery is too low, it won't even charge after you plug it in for charging. I have tried all tricks and even contact the OPO Tech Support Team. This thread describes how horrible they are:
http://forum.xda-developers.com/oneplus-one/general/tech-support-onepluse-one-horrible-t3084022
I am at my wit's end. I have tried all the the tricks. This is a thread that I found that seems to have the same problem as I have.
http://forum.xda-developers.com/oneplus-one/help/oneplusone-phone-dead-t3079256
The only choice I have left is to open the phone, disconnect the battery connection and reconnection it again. Hoping it will recharge. However, there is a warranty sticker and I don't want OPO to deny my warranty. I am not new to Android and I have fixed phones before. I also think of buying a new OPO battery and switch it with the factory one. Since the new battery will be charged, I think that will work in fixing it. But, doing that is much more complicate and it requires me to remove more components. If you have a good working solution for my problem, please help.
NOTE: please don't ask me to check my charger or use a different one. I check it 1000 times already. The original charger works, the cable works. I use different chargers and cables. Same result.
Thank you for your help.
Have you rooted and unlocked? I had the same problem when I got mine at first. It would show charging but never fully charge. 73% was all it would do. So after rooting and flashing a custom kernel the problem went away. Now I can go back to stock and the problem has never comeback. Maybe just a small software glitch or something. I'm just happy it's gone!
brandonhatty said:
Have you rooted and unlocked? I had the same problem when I got mine at first. It would show charging but never fully charge. 73% was all it would do. So after rooting and flashing a custom kernel the problem went away. Now I can go back to stock and the problem has never comeback. Maybe just a small software glitch or something. I'm just happy it's gone!
Click to expand...
Click to collapse
The phone is unlocked and rooted. The issue is not fully charged or not. The issue here is the phone does not charge after the battery die. The phone is dead because I let the battery run to 0. When I plug it to recharge, the low battery screen does not even come up. The phone is dead and refuse to recharge. There is no issue with the charger or the charging cable. I have checked it several time already. I am very frustrated with OPO Tech Support right now.
I see. Only other thing I can think of is try holding the power button for 60 seconds while it's plugged in. That does suck man.
I had similar issue, my conclusion is the bootloader charging function is broken.
Basically I would start the charging, it would charge for about 10 seconds or so, and then stop. I thought my battery was dead.
I couldnt boot the os as wasnt enough charge.
So eventually I just kept repeating the process, 10 seconds charge at a time, and eventually had enough juice to boot android and after that point it charged to full ok.
Never had this issue on any of my samsung phones.
Also to point out when it went dead it was plugged into my pc usb at the time with twrp loaded.

phone dead, or is it? PLEASE HELP

i have an xperia z3 that has been working fine for five moths now on lollipop , however today i noticed that the battery indicator changed from 17 percent to 50 percent to 7 percent every couple of minutes, i looked up online and somewhere it said to let it discharge completely then recharge
in all stupidity i used m phone till it suddenly blacked out, i was like step 1: check
step 2 however wasnt working as when i plugged the charger it put up the charging battery screen with the red light, then it blacked out again and it just keeps on turning it self on and off from black screen to battery screen
id like to let it survive for a while till i can afford a new battery or something, can i do that? or is it hopeless.
i will let it charge for the night, however i need the phone in 3 days and cant afford a new battery WHAT DO I DO???????? PLEASE HELP ME!!!!!!
if you do know the cause of the problem enlighten me , many thanks
Check your charger and charging cable. Might not be charging properly. And that may have damaged your battery and charging related circuitry on your main board.
Sent from my D6653 using Tapatalk
vash_h said:
Check your charger and charging cable. Might not be charging properly. And that may have damaged your battery and charging related circuitry on your main board.
Sent from my D6653 using Tapatalk
Click to expand...
Click to collapse
update: this is one hell of an issue
it appears this is a very common issue among phones and xperia phones specifically ,NEVER let your phone discharge
i found that i can get to fastboot mode and flash mode , but thats it cant reboot normally
i changed cables and chargers and even switched to magnetic charger,charged other devices using my charger to make sure, forced shut down using power+volume up and using the killswitch
but its all in vain and the problem is just the same, many people who had this problem got it fixed by forcing shut down and changing chargers but i let it for hours and hours to charge
i also updated from lollipop 5.0 to 5.1 via flashtools since i got to flash mode, i erased user data and everything and it installed perfectly
but still when i disconnected and pressed power button it showed the low battery icon and it still wont charge
is there anyway to chrge it from fastboot or flashmode and boot it from there cuz they work
loyd112 said:
update: this is one hell of an issue
it appears this is a very common issue among phones and xperia phones specifically ,NEVER let your phone discharge
i found that i can get to fastboot mode and flash mode , but thats it cant reboot normally
i changed cables and chargers and even switched to magnetic charger,charged other devices using my charger to make sure, forced shut down using power+volume up and using the killswitch
but its all in vain and the problem is just the same, many people who had this problem got it fixed by forcing shut down and changing chargers but i let it for hours and hours to charge
i also updated from lollipop 5.0 to 5.1 via flashtools since i got to flash mode, i erased user data and everything and it installed perfectly
but still when i disconnected and pressed power button it showed the low battery icon and it still wont charge
is there anyway to chrge it from fastboot or flashmode and boot it from there cuz they work
Click to expand...
Click to collapse
I have no idea on that. I'm still New to this phone but yes, never let your phone fully drain. It's the characteristics of lithium ion battery.
Sent from my D6653 using Tapatalk

Random reboots.

Hi everyone, i know the title seems like it's just a trival matter, but trust me it's not.
The phone was bought new in August of last year (2015).
The story so far: I've been using sultanxda ROM for over 6 months without any issues, but i decided to test a different ROM, so i downloaded Darkobas rom and GAPPS, the ROM and Gapps installed fine but when i started the device and i was doing the initial configuration the phone rebooted by itself. It happened about 3/4 times and after that the phone had entered a bootloop. I tried to reflash the ROM and gapps, but the phone was restarting during the flash in TWRP. I decided to go stock Cyanogen OS, so i did a clean fastboot install of cyanogen OS. Everything went well the phone was working fine, but a few hours after installation the phone was randomly rebooting again, i decided i'll live with it and wait and see if it goes away by itself.
The phone was rebooting 2/3 times a day, during different acitivities so it was hard to pinpoint what might the issue be (even when locked in my pocket with all apps killed). After a few days of usage it just went straight to bootloop, after that i had issues to even install a rom (even via fastboot), because it would install everything fine and then it wouldn't start properly and would be in a bootloop (straight after installation).
I also tried the Bacon Root Toolkit installation as well as formatting everything and wiping everything. But even with the usage of Bacon Root Toolkit the random reboots happened.
So i installed an older TWRP recovery, i wiped everything re-formatted the phone to F2FS (was EXT 4 b4) and installed a F2FS compatible ROM (can't remember which one), after that installation everything seemed to work fine, but after a day or so the random reboots came back to haunt me again. So i reformatted the phone to EXT-4 again, installed stock cyanogenmod via fastboot (the 4.4.2 version), and updated it to 6.0.1 via OTA (during the course of a day or so, but even when the phone was on 4.4.2 i had a random reboot once), and the reboots returned ( i tried many different solutions, even the command line in TWRP "make_ext4fs /dev/block/mmcblk0p15"). I had NO IDEA what might be causing them but i thought that maybe the processor is ****ed and it's overheating, i returned to sultanxda rom (with the underclock to 1957 mHz).
After returning the phone booted correctly after a clean install via TWRP, but now it's rebooting again, and sometimes it happens 4/5 times in a ROW, sometimes it doesnt even reboot, but goes to black screen and I have to push the power button for 6 + seconds for it to reboot.
I've tried the stability test, or running antutu a few times in a row to verify if maybe it's the processor's/RAM's fault, but the phone didn't care, it rebooted randomly (sometimes 6/7 antutu runs in a row and nothing happened, sometimes rebooting in my pocket with all apps shut down). I've tried different launchers/messing with WiFi options/turning off the proximity check/turning off the trust agents nothing seems to make a difference. At this point I'm at a loss of what to do so i came here to ask for any advice. Is there any way to check if the phones internal memory is corrupted in some way ? I've tried searching for some apps but nothing turned out.
oski131 said:
Hi everyone, i know the title seems like it's just a trival matter, but trust me it's not.
The phone was bought new in August of last year (2015).
Click to expand...
Click to collapse
flash this solved my problem http://forum.xda-developers.com/oneplus-one/help/fix-brickloop-audio-fx-fc-efs-corrupt-t2879061
Flashed the persist.img the problem still occurs. 15 minutes after the flash the phone shutdown, black screen.
Your phone battery is dying...replace your phone battery and all the problem will go away....random reboot a couple of times and then goes straight to bootloop is a sign of a dying battery....trust me i know this cause it happen to me before and i'm sure you have the same problems....
this problems will get worst when you can only boot into your rom while your phone is connected to the charger and goes straight to bootloop when you disconnect the charger....
iPusak Gaoq� said:
Your phone battery is dying...replace your phone battery and all the problem will go away....random reboot a couple of times and then goes straight to bootloop is a sign of a dying battery....trust me i know this cause it happen to me before and i'm sure you have the same problems....
this problems will get worst when you can only boot into your rom while your phone is connected to the charger and goes straight to bootloop when you disconnect the charger....
Click to expand...
Click to collapse
Shouldn't the battery meter go crazy after reboots or something ? Well i guess i'll try this, the battery is not a costly component. Are there perhaps any bigger batteries than the original one with bigger backs ?
oski131 said:
Shouldn't the battery meter go crazy after reboots or something ? Well i guess i'll try this, the battery is not a costly component. Are there perhaps any bigger batteries than the original one with bigger backs ?
Click to expand...
Click to collapse
Nope...the battery remains like normal but random reboot will happen more regularly until bootloop....
Not sure if there is a bigger battery but there is one thread here that show one battery with 3600mAh and don't buy OP2 battery as it is not compatible with OPO...
Sent from my A0001 using Tapatalk
Ok thanks for the help, will report back with new battery.
Switched the battery, the random reboots still happen, decided to do a clean flash, after wiping the phone in TWRP during the flash of GAPPS the phone rebooted itself and is in a boot loop currently.
Ok so the reboots stopped, it was a battery issue, but now i have a problem with battery indicator it's stuck at 50 % all the time and the phone does not show when it's charging (no information, no LED color), but the battery is being charged because when i shut it down and connect the charge and battery level (which shows when the phone is off) increases.
I've tried to use it untill it shuts down then i charged it while it was off for 6 hours, but after turning it on it still showed 50 %. I've also deleted the batterystats.bin using TWRP but it still did not help. Any ideas how to make it show the correct % ?
oski131 said:
Ok so the reboots stopped, it was a battery issue, but now i have a problem with battery indicator it's stuck at 50 % all the time and the phone does not show when it's charging (no information, no LED color), but the battery is being charged because when i shut it down and connect the charge and battery level (which shows when the phone is off) increases.
I've tried to use it untill it shuts down then i charged it while it was off for 6 hours, but after turning it on it still showed 50 %. I've also deleted the batterystats.bin using TWRP but it still did not help. Any ideas how to make it show the correct % ?
Click to expand...
Click to collapse
told you it was a battery issues but look like you have another battery issues here...try disconnect the battery from the motherboard for 1 minutes before connect it again and do offline charge for atleast 30 minutes....after 30 minutes reboot the phone and look at the battery percentages...if its goes above 50% then you have solved your problems....if it doesn't then you might bought a bad battery....you need to contact the seller that sell you the battery and asked for replacement....
Well unfortunately after changing the battery for a second one (the random reboots started again on the new one) the issue still prevails, so i'm currently writing a ticket to oneplus in hopes of some help.
Thank you iPusak Gaoq™
iPusak Gaoq™ said:
Your phone battery is dying...replace your phone battery and all the problem will go away....random reboot a couple of times and then goes straight to bootloop is a sign of a dying battery....trust me i know this cause it happen to me before and i'm sure you have the same problems....
this problems will get worst when you can only boot into your rom while your phone is connected to the charger and goes straight to bootloop when you disconnect the charger....
Click to expand...
Click to collapse
You Sir iPusak Gaoq™ are amazing. I 've searched for 2 whole weeks and no one was able to zero in on the issue.
After reading your post, I changed my battery. 3 days back. Till now my phone is as good as new.
I cannot thank you enough. I tried everything from recovery to rom to stock.
Thank you Thank you thank you.
What peace of mind now !!!!!!!
You can try this it solved my problem without changing battery :-
https://forum.xda-developers.com/k5-plus/how-to/solving-random-reboots-problem-t3682037

Is my OPO dying?

Hello, everyone.
I'm using an OPO since october 2014 and I had no intention of buying a new phone in the near future. But now I'm worried about it.
Abouth three weeks ago, my phone started to freeze and reboot. At the time I was using sultan's latest ROM. I thought the problem was the latest updates and, as I wanted to test Nougat, I decided to download Lineage.
To my surprise, I kept having random freezes and reboots.
While reflashing ROMs and changing kernels, I had some reboots. Yes, self rebooting while on recovery.
So I decided to get it totally back to stock and re-start fresh.
Phone froze and restarted on COS initial config. And, after that, rebooted again when updating Gmail apps.
During these three weeks, it kept on with no reboots for, at max, around 40 hours.
Is there any way I can test my phone to determine if it's a hardware issue? It all makes me think it is. :/
Any clue is welcome.
Thanx.
Cappelletti said:
Hello, everyone.
I'm using an OPO since october 2014 and I had no intention of buying a new phone in the near future. But now I'm worried about it.
Abouth three weeks ago, my phone started to freeze and reboot. At the time I was using sultan's latest ROM. I thought the problem was the latest updates and, as I wanted to test Nougat, I decided to download Lineage.
To my surprise, I kept having random freezes and reboots.
While reflashing ROMs and changing kernels, I had some reboots. Yes, self rebooting while on recovery.
So I decided to get it totally back to stock and re-start fresh.
Phone froze and restarted on COS initial config. And, after that, rebooted again when updating Gmail apps.
During these three weeks, it kept on with no reboots for, at max, around 40 hours.
Is there any way I can test my phone to determine if it's a hardware issue? It all makes me think it is. :/
Any clue is welcome.
Thanx.
Click to expand...
Click to collapse
Get your device checked at a local shop. Looks to me like a battery or logic board issue.If it's battery then you can get a replacement but if its logic board then yes,you should consider buying new device.
Mr.Ak said:
Get your device checked at a local shop. Looks to me like a battery or logic board issue.If it's battery then you can get a replacement but if its logic board then yes,you should consider buying new device.
Click to expand...
Click to collapse
I'm fairly sure that there is no local shop that could check it.
Right now, before checking this thread, I let the battery completely drain and now it's on the wall recharging. I'll enter recovery when it's 100% charged and do a factory reset. Then install everything back and use it for a few hours.
Let's see it that helps.
Thanx for the reply.
- phone battery completely drained
- phone battery completely charged
- booted to recovery and factory reseted
- initial COS configuration done without any freeze and/or reboot
- updating Google Apps
So far, so good.
And it rebooted twice, during apps update.
Although it updated main Google apps, it was not supposed to reboot.
:/
Hmmm...if random reboot but able to boot normally afterwards then you need to tweak the kernel a little bit but if is random reboot and then stuck at 1+ logo or bootanimation then your battery is dying....
to check whether the battery is dying just wait until next reboot...if it stuck on 1+ logo or bootanimation, turn off the phone completely then plug in the charger...it it charge for 5 minutes in offline mode then turn it on while the charger still connected...if its boot normal then it is confirmed that the battery is dying...replace a new battery as quick as possible...
I've been living with random freeze+ automatic reboot since COS13 it's a PITA but doesn't cost me anything to wait 1min until full reboot, only problem are lucky patch on boot which take longer but nothing that bad. I was never able to troubleshot the issue, usually happens to me when I receive some notification I see the LED and try to unlock but the phone stays blacked out (even though it's clearly on since notifications are shown on the LED) until I force reboot.
Over the years I tried insane amount of ROMs and kernels, nothing changed, adding to that the fact that 10% of the times when i put it in charge (original charger+cable) says 7h or 6h until full charge (and I actually have to wait all that time), I just have to unplug and try again until it fixes. It's not the charger because I tried it with other phones, so I started to assume my problems are the small board with the charging board + battery. But I never had the willing to change it. I'm "fine" with how it works.
iPusak Gaoq™ said:
Hmmm...if random reboot but able to boot normally afterwards then you need to tweak the kernel a little bit but if is random reboot and then stuck at 1+ logo or bootanimation then your battery is dying....
to check whether the battery is dying just wait until next reboot...if it stuck on 1+ logo or bootanimation, turn off the phone completely then plug in the charger...it it charge for 5 minutes in offline mode then turn it on while the charger still connected...if its boot normal then it is confirmed that the battery is dying...replace a new battery as quick as possible...
Click to expand...
Click to collapse
It does not get stuck. At times, it reboots during boot. Some times (rarely) it does that for two or three times and then turns off. But most of the time it freezes, reboots and I can use it normally for hours and hours.
seanwlk said:
I've been living with random freeze+ automatic reboot since COS13 it's a PITA but doesn't cost me anything to wait 1min until full reboot, only problem are lucky patch on boot which take longer but nothing that bad. I was never able to troubleshot the issue, usually happens to me when I receive some notification I see the LED and try to unlock but the phone stays blacked out (even though it's clearly on since notifications are shown on the LED) until I force reboot.
Over the years I tried insane amount of ROMs and kernels, nothing changed, adding to that the fact that 10% of the times when i put it in charge (original charger+cable) says 7h or 6h until full charge (and I actually have to wait all that time), I just have to unplug and try again until it fixes. It's not the charger because I tried it with other phones, so I started to assume my problems are the small board with the charging board + battery. But I never had the willing to change it. I'm "fine" with how it works.
Click to expand...
Click to collapse
I'm "almost" fine with the way it works for me. As most of the time it's fully operational.
I found a OPO with damage screen for sale here. He guy didn't want too much $ for it. I bought it and will receive next week. Will try to swap logic boards.
Let's see what happens.
Was able to have logcat running when the device froze (during game) and rebooted.
Is anyone able to see any error on the log that could make the device freeze and reboot?
Got the broken screen OPO two days ago. Yesterday my phone was impossible to be used. Rebooting like hell.
I swapped logic boards and all is fine. No freezes and reboots (of course, it's pratically another phone). I kept only my screen, housing and battery.
My logic board had a 2.5 sticker on it. The one I got now has a 2.1 sticker. Does anyone know what's that about?

D6603 power off at 80%-70%

Hi Guys,
I have a D6603 unrooted, was rooted before.
Installed a clean firmware 5.1.1, was on 6 and 7 before.
My problem is when i charge the phone 100% it just power off at 80% or 70% with a message of low battery went to 0%
When i power it on again, it stay blocked on the sony logo, i need to put the resest button to make works again, when fully powered, it goes off again.
I tough it was a battery problem, of course it is, but not hardware it's software related, Why? this why:
When the phone goes off on 80%, and reboot and stuck on sony logo, i let it like this to see how many hours it would stay.
And yeah, it took 3 hours on this logo screen to goes off, that' mean the battery still have power.
This problem happened to me when i rooted my phone the first time, unlocked bootloader "was never rooted before until i did"
now even with unrooted i still occur this problem.
I need your help guys; i there's any workarround.
Thank you
i made another thing few hours ago, when the phone is fully out of power, i tried to charge it using my laptop usb port.
It was charging great and slowly, until it reach 50% it jumped to 100% directly.

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