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Hello mates, I got my atom last week and since then it gets stuck and hangs for some time until it loads again whenever I hit the reset button.
Even hard reset doesn't help and either not taking the battery out...just need to hit the reset again and again until it comes back on...
I'm currently running the leaked ROM 20062017B1WWE
just to mention the issue started even with the older ROM installed.
Please help!
Hi.
Where did you get this ROM?
I'm looking for this rom WWE_R060221N do you have it?
Your rom is older or newer then WWE_R060221N?
Can you place in Emule so I can download?
Thank YOu
Re.
Hi there. I have a similar problem with my Atom (leaked ROM of course). Somehow, hitting SR button just leaves the initial screen with O2 logo hanging. You have to hit SR button several times or take out battery to make Atom boot. But, SR with O2 plus application works OK. Actually, it may get worse after awile and even taking out battery may not help to boot Atom. I had to re-run ROM upgrading to make my Atom boot after SR, but still hitting SR button makes Atom freeze.
Seems like we've got the same
problem mate....I really think that's a hardware problem because I tried to do everything and it still get stuck and hangs on the startup screen after a soft reset is performed. Anyways I'm gonna take my Atom back to the place I've bought it so they can check it and hopefully change it to a brand new one (thats what I hope so...)
Let me know how did you handle with your own problem.
You sure you aren't too impatient? With my Atom it takes around one minute to soft reset. It has XCPUScalar installed, I'm suspecting that this is part of the reason. The O2 logo stays on for maybe 20 seconds, then the WM5 screen for 20 and finally the Scalar stays on for at least the same before I can punch in my pin code.
Re
Thanks for your response..
I don't think I'm impatient as you said because I keep waiting for the Atom to load for at least 2-3 mins after the SR button is pressed, once I even tried leaving it hangs on the o2 screen for a whole night and it was still stuck...anyways I really don't know what to do.
Any other comments would be appreciated.
Cheers.
P.S
I never installed XCPUScalar on this device and never touched the overclocking settings.
Then I would say harware problem, yes.
I have the same problem since I bought it. I resolved in this way:
If you want to soft reset your unit press on/off button and softreset at the same time, you will see the option for hard reset but don't affraid just leave it in this option don't press anything and your atom will soft reset itself with no problems.
hi eljure, i tried your suggest and it worked on the first time i pressed the power button + soft reset button together, but then again it got stuck and hang on the o2 screen after the 2nd try.....anyways i had to wait again for like almost 1 hour until it loeded up again and that after all the resets i've done while i was waiting for it to load, only a hard reset worked after that.
so I really don't know what the problem is but it's freaking me out.
the store I bought it from said only next week they gonna get a new stock of the Atom so i'm stuck with it until then.
I have similar problem..maybe the same..the phone just hangs at O2 logo. I tried to press and hold power button and press reset button then it asks to press send and end button reset to factory factory default..after I press both button, it says device clean boot...reset to factory default!!..how long do i have to wait for it to set to factory default? or which way is the right way to hard reset? Anyone knows how to repair this problem, please help
I have similar problem..maybe the same..the phone just hangs at O2 logo. I tried to press and hold power button and press reset button then it asks to press send and end button reset to factory factory default..after I press both button, it says device clean boot...reset to factory default!!..how long do i have to wait for it to set to factory default? or which way is the right way to hard reset? Anyone knows how to repair this problem, please help
I have a similar problem where my O2 Atom will just switch off (go black) when I press the Soft Reset.
I do not get the O2 splash screen, and there is no response from any buttons or the power button. Even depressing the SR again does nothing. I have to remove and replace the battery to bring the unit back to life.
This has been happening since the phone was new (7 days ago).
ROM 20060123B1WWE.
Cheers,
Freedy.
I have the same trouble.
Hardware bug, obviously.
How can I hard reset Polaris?
Press and hold the Explorer and GPS button (under the phone buttons), and press reset with sylus!
Or use Clear Storage in Setting System.
Problem
Hi, My polaris is crazy, I notice some problems in the way the system is working, contact problems, weather home plugin, always trying to get information, problems with instaling programs, and now I can not enter in bootloader or make a hard reset, when I try it I see the tri color screen but disaper in less a second.
Any idea?
thanks
Did you ever read the manual that came by your device.
They have a troubleshooting section too.
You could also give more specific info on :
- contact problems
- weather home plugin
- always trying to get information
- problems with instaling programs
That would really help us to figure out if you are the one that are doing things not the right way or if it is your device that malfunctions.
PS: don't feel attacked by this post, it's only for making you understand that when you provide little info, we can't really help on the problem.
solved
Problem solved guys,
Don´t fell atacked I undersyand you,
Yes the device was not working good, so I make a Hard Reset, and now everything is ok.
Thanks
Resets Not working
I cannot do a Soft Reset or a Hard Reset on the HTC Touch Cruise (Polaris)
Individually,
Pressing the camera key on the right side does not work, throws an error message - Unable to initialize Camera. Failed to set up the camera device
When I use the Stylus to do a Soft Reset, nothing happens.
Pressing Messaging/GPS + Internet buttons and Soft Rest = No Result.
Any other ways to do a soft/hard reset? Is clear storage ok to do a hard reset, and with a cooked ROM. Thanks for the answer
sraaj, the same problem for me. Did you solve the problem?
Thanks!!! Press and hold the Explorer and GPS button (under the phone buttons), and at the same time press reset with the pen worked perfectly for me. I recovered the phone after I broke it when installing a game.
Thanks,I can hard reset naw
Hi all,
Perhpas this has been answered before, but I couldn´t find any related thread.
My Rapahel is turned on but can´t see anything on the screen! is totally black.
I know it´s turned on because I can up or down the volume key and I hear the sound and feel the vibrate.
Yesterday was ok, nothing new installed but today I just pressed the power button and nothing!!
This happened me before on Universal, problem was that in some way the phone change itself the brightness to cero.
If I conect to wall charger nothing happens also, not any sign that device is charging.
But still can see something. Now on my Rapahel I cant see anything?
Any help would be much than apreciated please!!
Thanks,
I would
1 softreset
2 hardreset
3 rma
Rudegar said:
I would
1 softreset
2 hardreset
3 rma
Click to expand...
Click to collapse
thnaks,
soft reset done: nothing
hard reset done: nothing
sorry, what is rma?
Any other advice?
help please!
Hey masters!
A light would be great here!
Sorry to insist!
orb3000 said:
thnaks,
soft reset done: nothing
hard reset done: nothing
sorry, what is rma?
Any other advice?
help please!
Click to expand...
Click to collapse
Not a master, but still try to help:
What happend during the soft or hardreset, is the screen showing during the booting ?
How did u do the hardreset, by holding keys ?
After the hardreset u have to get the screen aligned how did u get after that point ?
Help!
Ok this is what I did:
When sof reset not any screen was appearing during the process.
Yes tryed the hard reset presing volume down the center button and the hole behind the charging usb and nothing happened
Snince then I can just hear the sound but nothing on the screen at all
Thanks for any advice!
orb3000 said:
Ok this is what I did:
When sof reset not any screen was appearing during the process.
Yes tryed the hard reset presing volume down the center button and the hole behind the charging usb and nothing happened
Snince then I can just hear the sound but nothing on the screen at all
Thanks for any advice!
Click to expand...
Click to collapse
Hard Reset the device:
This will wipe all the storage (not the sd card) and your device will be reset to default settings.
Hard reset (option 1)
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
3. Continue pressing the RESET, VOLUME DOWN and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
Hard reset (option 2)
You can also use Clear Storage to reset your device back to factory default settings.
1. On the ?TouchFlo3D Home screen, slide to the Settings tab and then tap All Settings or goto Start and press Settings.
2. On the System tab, tap Clear Storage.
3. Enter “1234” and then tap Yes.
Hard reset (option 3)
1. Pull out the stylus.
2. Turn device OFF.
3. While pressing the CENTER button, turn the phone on with the POWER button.
4. Continue pressing the CENTER button until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
This works on at least some Verizon CDMA phones on which option 1 will not work.
Hard reset (option 4)
1. Pull out the stylus.
2. With the device turned off, press and hold the VOLUME DOWN and CENTER buttons, then press and hold the POWER button.
3. Continue pressing the POWER, VOLUME DOWN, and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel. (works with Alltel touch pro)
Click to expand...
Click to collapse
Ok this is out of the wiki, u see that all methods let u press the vol up button to really start the hard reset than. So on either method do the key presses, wait a while and then press the vol up to start the process.
Its a little try and error because u are not seeing the the actual message to press the vol up. but mybe thats worth to try until u get the point. I think option 3 is a good and easy one.
hopefully the hardreset works, maybe u can try to take a torch or bright sun light to get the display information, if the display itself is not broke u should see a slight shadow of what is written on the display. I had that problem with my wifes phone once and the information was the but its not a reflective display so it was very faint to see.
Finally tho, if all that fails:
RMA = Return merchandise authorization
It means a warrenty return.
It sounds to me like the lcd has croaked. If you dont have suitable warrenty / insurance i'd suggest ebay! i've just found a screen & digitiser for less than £25 (thats for a Raph 100, i honestly dont know if parts are the same on different raph models but i suspect they are)
Good luck!
Thanks a lot guys but nothing worked
I cant do any hard reset option but sound stills hearing perfect
I can understand why one day was perfect and next no screen!!
Can anyone confirm that the LCD Display+Touch Screen For HTC Touch Pro T7272 form the last link will work on my At&t version?
Any other advice?
Thanks in advance
orb3000 said:
Thanks a lot guys but nothing worked
I cant do any hard reset option but sound stills hearing perfect
I can understand why one day was perfect and next no screen!!
Can anyone confirm that the LCD Display+Touch Screen For HTC Touch Pro T7272 form the last link will work on my At&t version?
Any other advice?
Thanks in advance
Click to expand...
Click to collapse
Sorry to hear that nothing worked.
Not shure but if the phone fails to hard reset it is not only the screen that is broken ! Take this into account, do u still have warranty, maybe it is better so exchange the whole phone.
Well that is the problem
I live in other country so warranty is not valid here, and there is not a single place where I can take it to repair here
Very strange as one day was perfect ant the next day no screen!!
I took the battery out and then place it again, all works normal, it starts (vibrations feels) then nothing!, I know its turned on because I can move volume up or down and I hear the sound and vibration, if open the keyboard not any light turns on on it.
I´ll wait patient till some member can recomend more options in order to make it work again.
I´m so frustrated...
Thanks anyway for your kind help!
orb3000 said:
Well that is the problem
I live in other country so warranty is not valid here, and there is not a single place where I can take it to repair here
Very strange as one day was perfect ant the next day no screen!!
I took the battery out and then place it again, all works normal, it starts (vibrations feels) then nothing!, I know its turned on because I can move volume up or down and I hear the sound and vibration, if open the keyboard not any light turns on on it.
I´ll wait patient till some member can recomend more options in order to make it work again.
I´m so frustrated...
Thanks anyway for your kind help!
Click to expand...
Click to collapse
Dont give up, hope that I not get on ur nerves. But still I think a hard reset must be possible.
When u turn ur device of how do you do that ? When u turn it OFF with the power button you have to answer a question on the screen, u do not see the question but is the touchscreen working or how do you know where the YES/NO field is ??
So another way is take the batt out, and when u insert the batt than turn it on with one of the mentioned hardreset procedures.
There is than a question also but this is answered with the Volume UP button.
Maybe u need a second person for helping with the buttons,
The hardreset must be possible somehow, it cant be a broken touchpro
OK I tried with my phone and procedure 1.
VOL DOWN and CENTER with Phone ON
Then Push RESET with the Stylus and hold all three until:
After 5 seconds the Bootscreen showed, after that the message to press VOL UP for Restore.
You do not see the boot screen but just wait the time
You are so kind my friend!
I have tested all the hard reset options but none seems to work
Aparently I can´t do a hard reset
as every time I follow any process and wait 5 sec, then press vol up and it seems that nothing has happened, not even a soft reset!
Pressed center button and vol down, then press the rest button located behind the usb port (the one with a symbol for headphones....)
But nothing happens.
I´lll upload a small video with me doing the process, hope it helps in anyway
Here the link of the video I took with my problem
https://www.yousendit.com/download/ZW9DQ3QxeWFEbUx2Wmc9PQ
Hope this helps in any clue to solve my mysterious problem
Thanks a lot!!
Ok will wait for the video.
Inbetween another option, did u try to flash the ROM.
Can u get a rom to download from ur provider, to do so ?
After the flash the device more or less does a hardreset.
Update:
saw the video, it seems that the phone is not reacting to the center or the reset button. Because when u push reset, even if it is not in hardreset mode, it should do a soft reset right away.
But ur phone is straight reacting to the Vol keys, very strange.
Is the mentioned ROM update an option ??
What is the reaction when u hock the phone to the pc, is active sync working ?
Do you see the internal memory of the phone ?
Remove the SIM and any memory card, maybe they are causing trouble ?
Exactly, Raphael is not reacting to a hard reset and dont know why?
I´ll keep trying all methods.
Yes, I´ll try to reflash to the original AT&T ROM for Fuze tomorrow as today I am not close to a computer.
If you have any link for that mentioned ROM would be great, if not no problem I´ll find it.
Once again thanks a lot and I´ll keep looking this thread in case someone else have another recommendation
Cheers,
orb3000 said:
Exactly, Raphael is not reacting to a hard reset and dont know why?
I´ll keep trying all methods.
Yes, I´ll try to reflash to the original AT&T ROM for Fuze tomorrow as today I am not close to a computer.
If you have any link for that mentioned ROM would be great, if not no problem I´ll find it.
Once again thanks a lot and I´ll keep looking this thread in case someone else have another recommendation
Cheers,
Click to expand...
Click to collapse
Here ya go:
http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs
Take the one matching ur cell phone. Check the thread links for more Info.
Thanks, downloading
Tomorrow I´ll try to reflash and post results later
Cheers,
(Anyone? another idea?)
UPDTATE: I conected raphael to my computer and using pocket controller I can see that all is working ok inside but nothing on the screen, or keyboard lights.
I´ll try to hard reset now...
Hope this can help in order to solve my problem
Thanks
Attached the picture
UPDATE 2: I performed the wipe data from the device, this must be exactly as a hard reset I pressume, and nothing....
So now is there anything I can check to see if there is something loose in the connection from device to screen?
Any recommendations on how to do this?
signal from device working perfect simply does not come to screen or even to turn on light on keyboard
Any help is GREATLY apreciated!!!
What rom did you have? I had a similar problem and just had to rma it.
Hi I recently got a chacha from a friend and certain keys don't work as intended like
pressing d gives me five and the back button makes question marks.
The key still work so I'm wondering if there is a hardware calibration tool
For the keyboard, I have tried resetting the phone and they are still messed up.
Thanks!
killerkarp386 said:
Hi I recently got a chacha from a friend and certain keys don't work as intended like
pressing d gives me five and the back button makes question marks.
The key still work so I'm wondering if there is a hardware calibration tool
For the keyboard, I have tried resetting the phone and they are still messed up.
Thanks!
Click to expand...
Click to collapse
I also have this problem, but only when I have the phone in my pants, and creates moisture in the keyboard, especially in summer.
I brought the phone to help with a problem with the green and red buttons. Them I have fixed the problem, I have recalibrated the phone, but the problem of crazy keyboard will occur.
Thanks for reply but..
Thanks for reply but the think is the problem is not disappearing and I cannot login into google and other services because of the keyboard.
The phone has probably been dropped many times so i think its a hardware problem hence recalibrating the keys to what they should be doing may help. I have tried button mapper and tools like that but it requires root access or limited funtionlity
Dear Learned ones,
I recently purchased a second hand Samsung S7 Edge phone, only to find out that it has a software KingRoot installed in it. I went into kingroot and then pressed some options to unroot it and then deleted kingroot app thinking it would have done the job but apparently not.
Now I have been trying to follow some youtube videos how to factory restore the phone but am stuck. The phone isn't simply going into download mode at all. I tried pressing vol down + power + main button but it simply does not work.
I would greatly appreciate if you can please help me with how do I go about restoring it to the factory mode.
Peace
no1sbusiness said:
Dear Learned ones,
I recently purchased a second hand Samsung S7 Edge phone, only to find out that it has a software KingRoot installed in it. I went into kingroot and then pressed some options to unroot it and then deleted kingroot app thinking it would have done the job but apparently not.
Now I have been trying to follow some youtube videos how to factory restore the phone but am stuck. The phone isn't simply going into download mode at all. I tried pressing vol down + power + main button but it simply does not work.
I would greatly appreciate if you can please help me with how do I go about restoring it to the factory mode.
Peace
Click to expand...
Click to collapse
Hi mate
Sometimes is tricky to get into download mode , when system is not 100% ok timing becomes an issue, keep trying it should work
Once there just flash a fresh firmware
Sometimes holding Volume Down & Home & Power until the phone reboots twice will work if doing it only once fails
Thank you, both for your replies and assistance. I have tried holding all three buttons down for good minute but nothing happens. It feels like that the screen lights up a little and then goes off again. I have been trying it over and over again few times but nothing happens
When I do it few times, it then comes back saying Android is starting... Optimising app XX of 102 and then starts normal again.
Is there a way i can insert two pictures here for you to see the main screen?
no1sbusiness said:
Thank you, both for your replies and assistance. I have tried holding all three buttons down for good minute but nothing happens. It feels like that the screen lights up a little and then goes off again. I have been trying it over and over again few times but nothing happens
When I do it few times, it then comes back saying Android is starting... Optimising app XX of 102 and then starts normal again.
Is there a way i can insert two pictures here for you to see the main screen?
Click to expand...
Click to collapse
As i said , is a matter of timing , keep trying , hold and release try again
So you can boot? are you rooted?
In the reply window is paperclip symbol click it there you can attach picture...but i am not sure if you are yet allowed...