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I don't know how many of you have the Gear 2 along with a ton of apps/games (600+) on your Note 3, but any time I select "notifications" from within the Gear Manager with the Gear 2 it instantly freezes/crashes...giving me an error of "Unfortunately, Gear 2 plugin has stopped."
So I get NO notifications on the Gear 2 like I do on my Gear 1. After speaking with Samsung tech support 3 times it has been confirmed that this seems to basically be a memory issue (which I actually experienced with the Gear 1 as well until a Gear Manager update came out that helped).
In addition to the new gear being Tizen based and not having Android apps like Watch Styler (which causes me to lose over 100+ Gear 1 watch faces), I have also been extremely frustrated with the way the devices connect to your phone. Once connecting the Gear 2, going back to re-connect the Gear 1 is a true pain in the ass! The Gear Manager will constantly have to restore/re-install it's software every time you go back and forth between the two devices. When the Gear 1 finally does re-connects, which has sometimes taken over an hour to do, you'll not only find your watch battery drained but also some of your settings in the GM have been lost for your Gear 1. It's almost like Sammy didn't expect any of the Gear 1 owner to buy the Gear 2 so they hardly tested the two of them working well together.
So in short, with no notifications, no Watch Styler faces, no more camera shortcuts, no more hourly chimes, connection issues, and the WatchOn app that claims not to work with my Comcast cable box (when the same app works perfectly on my Note 3 and Note 10.1 with all my Comcast boxes) says to me that this $300 paperweight might be returned to the store soon for a full refund!
Buyers beware!...
P.S. - If anyone has a fix for the "crashing notifications" problem please let me know (and I've repeatedly tried clearing cache & data for GM with no luck). If nothing else, I need that at least to be working or this device is pretty much useless to me. Thanks.
When was the release date? 7 days ago...
What exactly did you expect? Give developers a little bit more time lol
There are also availability problems
I have absolutely no problems connecting the gear to my note 2 and everything works fine
For your Note 3 problem
Try this:
tizenexperts.com/2014/04/hack-unofficial-fix-samsung-galaxy-note-3-not-working-with-samsung-gear-2-neo
Helga Pataki said:
When was the release date? 7 days ago...
What exactly did you expect? Give developers a little bit more time lol
There are also availability problems
I have absolutely no problems connecting the gear to my note 2 and everything works fine
For your Note 3 problem
Try this:
tizenexperts.com/2014/04/hack-unofficial-fix-samsung-galaxy-note-3-not-working-with-samsung-gear-2-neo
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I know this device was just recently released, however, I currently have 8 Android devices (5 of them Samsung) and I am very used to new tech ALWAYS having a bug or 2 when released. But not being able to properly connect a device "that has to be connected to even boot up initially" or not getting any notifications/communications at all on a smart watch is really unacceptable IMO because this is part of the watch's main functionality! If it doesn't connect or communicate messages at launch then how useful is it at $300. Having been a beta tester years ago, this product just doesn't seem to be very well tested to have such major problems right out of the box.
I've heard that an update might have been released today. I'm hoping that this info is true and that it addresses at least these major issues. I can then wait for the other fixes to come down the line later. By the way, thanks for the link! It doesn't really fix my problem with re-connecting the Gear 1 from the Gear 2 or the notifications issue, but interesting nonetheless.
I have the exact same problem ! The only way I got it to work was factory reset of note 3 then install Gear Manager and setup your notifications. But after a while the problem returns.
I'm hoping Samsung can fix this. I thought it may have been issue with the Omega ROM I installed on Note3 but it appears to be a prob on any ROM.
Sent from my SM-N9005 using xda app-developers app
Gear 2 notifications stops working after while
mcse17 said:
I have the exact same problem ! The only way I got it to work was factory reset of note 3 then install Gear Manager and setup your notifications. But after a while the problem returns.
I'm hoping Samsung can fix this. I thought it may have been issue with the Omega ROM I installed on Note3 but it appears to be a prob on any ROM.
Sent from my SM-N9005 using xda app-developers app
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Click to collapse
I am facing same problem. I restarted. did factory reset. and restarted many times. It starts working and then after a while stops working and no notifications on my Gear 2. I miss Gear 1 never had problem with Gear 1 but this Gear 2. How to contact Samsung to resolve this problem.
Samsung released a Marshmallow (Android 6.0/M update to the Gear app, the Gear Plugin, and the Samsung Accessory Service apps on October 12. They then released updates again on October 15 and 16.
None of these three updates allow the S2 to stay connected via Bluetooth to your Marshmallow phone. Phone will connect once, and then fail to reconnect UNLESS you do a "Light" or "Factory" reset. Of course you lose some or all of your data and settings. And then if your S2 goes out of range of Phone, reset time again.
Just wanting folks to be aware. Suggest you leave a comment in Google Play for all three apps, but who knows if Samsung even reads those comments. At this point I don't even know if the people at Samsung who need to know about this, are even aware of issue.
I hope this is fixed soon... I left negative feedback until it is resolved.
I replied to you on the other thread, did you make sure permissions were set for both Manager and Plug In apps?
I learned awhile back ago, first to update is the first to find the new problems. Automatic updates and being the first to download is COOL, but not always functional.
15 days, and still not working on Android 6.0 Marshmallow phones. Apparently if you are on Marshmallow, and hadn't already installed the Gear app from the Play Store, you're now seeing "your device is not compatible" and you can't install it.
A user on Android Central with a Nexus 6 on Marshmallow is reporting that there is a firmware update under About Gear in the Gear app that has fixed the Bluetooth connection issue. I don't have my S2 with me at the moment, so anyone with a Marshmallow phone should check for the Firmware. Please let us know if you're successful in repeatedly reconnecting without having to do a reset every time you go out of range. Thanks!
I can confirm that I have repeatedly been able reconnect my S2 to my Nexus 5 on Marshmallow after I installed the S2 firmware update that was available in the USA in the Gear app under the About Gear settings. I went from firmware version R720XXU2AOIL to R720XXU2AOJ3. I found that even after installing the firmware, I had to do one Light Reset on the S2 before the S2 would reconnect.
So far so good. Have intentionally gone out of range 6 times and reconnected all 6 times. Will report back if situation changes.
FitzAusTex said:
I can confirm that I have repeatedly been able reconnect my S2 to my Nexus 5 on Marshmallow after I installed the S2 firmware update that was available in the USA in the Gear app under the About Gear settings. I went from firmware version R720XXU2AOIL to R720XXU2AOJ3. I found that even after installing the firmware, I had to do one Light Reset on the S2 before the S2 would reconnect.
So far so good. Have intentionally gone out of range 6 times and reconnected all 6 times. Will report back if situation changes.
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I literally sold my S2 Classic recently because of this issue. It's really fixed now? I need to learn to exercise patience.
Yeah, been working all day, so I'm optimistic that it's fixed.
I'm about to upgrade my phone to Marshmallow. Did this issue get fixed? Can the Gear S2 connect with Marshmallow phones?
I'm on a Note 5 with Marshmallow and have had no problems with connectivity to my Gear S2.
Thank you! I updated my phone to Marshmallow too and it's working fine since yesterday.
Ive got a htc one A9 running marshmallow 6.0.1 does anyone knows if is 100% compatible with the gear s2 i hear people telling me it is but at what end? Do all functions work with non samsung devices? I use a lot of gmail and whatsapp and i hope to reply via the gear s2 so just wondering. Thanks to anyone that helps
So lately my gear s2 has been giving me issues by not giving me text or email notifications. When this happened I did a light refresh and it helped it out for a few hours but would go back to no text or email notifications. And now, after doing a factory refresh and reinstalling the gear apps, I am not getting text or email notifications. I have all my settings set right in the gear app and through the phone settings app notification. The funny thing is is that I get phone calls on my gear s2 but nothing else. Anybody else having this issue? FYI my phone is an LG v10. I have a suspicion that this is a Gear app problem. Any help would be great. Thanks!!
Yup...
... me too! Was working fine then just stopped yesterday evening. I wonder what's changed?
A factory reset and reinstalling the Gear App on my Note 5 managed to synch the last text received prior to the reset but nothing since.
I have heard others speak of the same issue on other boards so I have a feeling it was the Gear app update that is the problem. Hope they fix it soon
just2wikid said:
I have heard others speak of the same issue on other boards so I have a feeling it was the Gear app update that is the problem. Hope they fix it soon
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I had been having the same problems as well and it turned out I had to force an update of Samsung Accessory Service after the Gear Manager and Gear Plugin updates. Make sure the Accessory Service is at rev 2.26.106.
Hope that helps,
Fred
ffarber said:
I had been having the same problems as well and it turned out I had to force an update of Samsung Accessory Service after the Gear Manager and Gear Plugin updates. Make sure the Accessory Service is at rev 2.26.106.
Hope that helps,
Fred
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Click to collapse
Unfortunately having rev 2.26.106 makes no difference on my Note 5. Interestingly I can control the S2 from my phone so it's definitely connected and it does get the occasional email notification (although not all). Unless Samsung sort this out the S2 is practically useless.
How
ffarber said:
I had been having the same problems as well and it turned out I had to force an update of Samsung Accessory Service after the Gear Manager and Gear Plugin updates. Make sure the Accessory Service is at rev 2.26.106.
Hope that helps,
Fred
Click to expand...
Click to collapse
Stupid question, how do I force the update of the Samsung Accessory Service? I'm at 2.16.106 and see no update available for me
Nobody found a way yet? Its driving me crazy
Sent from my LG-H900 using XDA Free mobile app
blkghost22 said:
Nobody found a way yet? Its driving me crazy
Sent from my LG-H900 using XDA Free mobile app
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Not sure if you tried it already, but for me, turning off the "Limit Notifications" setting on the gear app dramatically helped with the reliability of notifications arriving to the watch. Thought I'd share, just in case
(I'm on a Samsung Note 4 with the 3g tmo S2).
Anybody figure this one out yet? Just received mine 12/10, and received texts that morning, none since. Still receives calls and alarms, just no texts or emails...
Mine worked at first, then stopped working, I tried everything I could think of (factory reset, reinstalling software on phone, clearing caches), miraculously it then worked perfectly for a week (I don't think it was anything I did), then it stopped receiving texts and email notifications again. There is clearly a connection with the phone as I get call notifications.... what a piece of junk.
Same here all fine then nothing
I contacted Samsung and relayed the problem to them and they told me the V10 is not compatible with the Gear S2. After looking at the list of compatible phones on the Samsung website, I saw the V10 isn't on there. It's just weird that it did work fine off the start and then stopped with the email and texts. But yet I still get phone calls. Hopefully they start to show some love to the V10
just2wikid said:
I contacted Samsung and relayed the problem to them and they told me the V10 is not compatible with the Gear S2. After looking at the list of compatible phones on the Samsung website, I saw the V10 isn't on there. It's just weird that it did work fine off the start and then stopped with the email and texts. But yet I still get phone calls. Hopefully they start to show some love to the V10
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Unfortunately for me I have a Samsung Note 5, I wonder if that isn't compatible either? The watch clearly has major issues.
Same here, I have a G S5. I contacted the 800 number, no real help other than do a reset and reinstall Gear Manager.
I am just disappointed that it doesn't work with my V10. If I had a Samsung like you guys do I'd be really pissed. They really gotta get their stuff together
I recently had similar issue that one of the messenger app suddenly didn't forward notifications to my S2 classic while email notifications worked fine. The solution was to reboot my phone instead of doing anything to gear manager or watch. Now everything works like charm. Hope this could help someone who got similar issue. I have a note4 BTW.
I've updated my (Canadian) Gear S2 Classic's OS a few times in the past without incident, but this time the update appears to have left it in a reboot loop. I get the power-on splash screen and a quick vibration every 4 seconds. I can interrupt it by holding down the power button, then tapping it when "Rebooting..." appears, but the only options in the reboot menu are Continue (no change), Download (stayed stuck there for a few hours, no change) or Power Off. There is no Recovery or Wireless Download option. I installed the new version of the Gear software on my Samsung Note 3 before starting, but it obviously won't connect now. Help!
Boot Loop after attempted 61Mb update
Same issue with mine. Yesterday I downloaded this 61Mb update, then I was opted to upload it onto my Gear S2. When the progress bar on my cellphone indicated that upload has finished I tapped the update icon and went to the kitchen to pour me some coffee. When I got back to the device I noticed the blinking boot screen. When the boot loop started annoying me and I figured out that the update eventually failed I long pressed the switch off button and realized that the reset option is missing. Only continue, download and shut down.
I took my Gear to service only to find out that they are devoid of the flashing device, whereas the available usb craddle is only for charging.
It's happened to me also
I have gear s2 Classic and after update it crashes like what other described ??
Has anyone found a fix for this? Just had to update my Gear S2 as well and same thing now, not booting or getting past the boot, holding power and trying different things, but not working. WTF????
Tekkie3 said:
I've updated my (Canadian) Gear S2 Classic's OS a few times in the past without incident, but this time the update appears to have left it in a reboot loop. I get the power-on splash screen and a quick vibration every 4 seconds. I can interrupt it by holding down the power button, then tapping it when "Rebooting..." appears, but the only options in the reboot menu are Continue (no change), Download (stayed stuck there for a few hours, no change) or Power Off. There is no Recovery or Wireless Download option. I installed the new version of the Gear software on my Samsung Note 3 before starting, but it obviously won't connect now. Help!
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Today I face same problem as you, I got 61M update and after that it stock in boot loop. also in boot menu I only have 3 options that you mention and no recovery menu!!
please some one help
Same thing happened to me, i live in the UK but watch is US version and Samsung UK don't want anything to do with it.
Sixty8guns said:
Same thing happened to me, i live in the UK but watch is US version and Samsung UK don't want anything to do with it.
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I am getting a deja vu. seems to be a samsung glitch. I upgraded my S2 as you guys did and it got stuck in a reboot loop. The same thing happened with my earlier smart wacth, the 'Gear Fit'. After some time a new firmware was distributed and solved the issue. I wonder how this can be performed on these watches because I only have a charge cradle. Is the download via wireless access? Time will tell.
[email protected] said:
I am getting a deja vu. seems to be a samsung glitch. I upgraded my S2 as you guys did and it got stuck in a reboot loop. The same thing happened with my earlier smart wacth, the 'Gear Fit'. After some time a new firmware was distributed and solved the issue. I wonder how this can be performed on these watches because I only have a charge cradle. Is the download via wireless access? Time will tell.
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It updates wirelessly, through the gear app. I'm thinking that's where the problem is coming from
I'm in the UK and got the 61mb update today, it's downloaded to my s2 classic but I'm nervous of installing after what you guys have gone through.
has anyone successfully applied this update to their classic?
Sent from my SM-G935F using Tapatalk
took the plunge and update went OK...notifications wouldn't sync till I cleared cache in gear manager app on phone.
Sent from my SM-G935F using Tapatalk
What firmware version are you on now? I did a gear software check and it says I am all up to date with PC5
Update: Just wanted to share a quick update. I logged onto the Samsung app today and finally got the update. One interesting thing was that when I first checked it said what it has been saying, that I am up to date, but then I unchecked the 'automatically check for updates' box and manually checked for an update again. This time it showed there was an update available. Not sure if that box has anything to do with it or just a coincidence but maybe worth a shot to anyone else having the problem.
I have the same issue. I have the Bluetooth only version but don't have a Samsung phone. Would be nice to know why some are getting updates and others are not.
Has anyone found a solution to the bootloop problem yet.
New update bricked my device too. Exactly as the OP described.
Add me as another with a rebooting gear s2.
Exactly same issue as described by op
Anyone found a fix for this yet? Samsung support so far pathetic, have tried several branches, still one or two left to try...
Hi guys! I'm from Malaysia. Just updated to this package, 61MB. I'm on boot loop. Pressed Power button continuously, got to "rebooting...", but never to recovery options,.... It just keeps boot looping...
Any advice? Thanks!
Follow-up: I'm back from vacation and now have time to deal with this. I purchased the watch online through bestbuy.ca, but the retail stores want nothing to do with warranty repairs unless you purchased their in-house Geek Squad plan. I therefore had to go to the Samsung Canada support website, where I struck up a text chat with a representative and have arranged to send the watch to them for repair/replacement. On the upside, they sent me a prepaid FedEx shipping label, so at least that's free. I'll post more as it proceeds. An interesting footnote, as soon as I mentioned that this seems to be a known issue in discussion forums, I was immediately copy-and-pasted this boilerplate: "Samsung does not have control over information provided in third-party websites/ forums. We cannot assure the information provided in those websites is correct. The information posted on forums cannot always be validated, we observe that many similar described issues are posted as a unique issue, but when assessed the actual causes of these instances often differ. Content posted on third party web-sites are always subject to opinion."
Tekkie3 said:
Follow-up: I'm back from vacation and now have time to deal with this. I purchased the watch online through bestbuy.ca, but the retail stores want nothing to do with warranty repairs unless you purchased their in-house Geek Squad plan. I therefore had to go to the Samsung Canada support website, where I struck up a text chat with a representative and have arranged to send the watch to them for repair/replacement. On the upside, they sent me a prepaid FedEx shipping label, so at least that's free. I'll post more as it proceeds. An interesting footnote, as soon as I mentioned that this seems to be a known issue in discussion forums, I was immediately copy-and-pasted this boilerplate: "Samsung does not have control over information provided in third-party websites/ forums. We cannot assure the information provided in those websites is correct. The information posted on forums cannot always be validated, we observe that many similar described issues are posted as a unique issue, but when assessed the actual causes of these instances often differ. Content posted on third party web-sites are always subject to opinion."
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I've had very good service from Samsung Canada. It's never taken more than a couple days at the shop. The original Galaxy S with failed update and Gear Fit which wouldn't charge after a month.
Sent from my SM-T710 using Tapatalk
My install consistently fails at 15%. Took it to service center, they flashed newest firmware on my phone and tried it again but again fails. Has anyone successfully installed this 61mb update?
I have a Samsung Gear Pro 2 that keeps rebooting and I have tried everything to fix it so I decided to try Odin to reflash it but my watch wont connect to it the only way to connect is using the WiFi on the watch but Odin won't pick it up I have used all the correct procedures and nothing any help would be great
Do you really think, that the second version is better, then the second one?