MT7-TL10 Battery Problems - Ascend Mate 7 Q&A, Help & Troubleshooting

Hi,
I owned a Huawei Ascend Mate 7 Gold 9 months ago, and I was very happy because I could use the phone for more than 2 days withouth charging. But recently, the battery started to drain VERY FAST .
For instance, if I go to sleep with the phone at 100%, when I wake up (8h later) , the battery is at 70% or less. With my investigation, I tried/found that:
-The problem is not caused by deep sleep mode, or at least "CPU Spy" shows that the phone is able to do it.
-I tried wipe (factory reset/partition/cache) with no results.
-I calibrated the battery but the problem persists, also I tried charging with 1A charger.
-"GSam Battery Monitor - Root" shows that 47% of the battery goes to "Android System" and another 20% goes to "Kernel (Android OS)".
The issue started at the last week, and the first thing I did was updating Lolipop (I was using it for more than 4 months) to Marshmallow 6.0 (B561). I don't know what do to now, ATM I'm underclocking the CPU, but that's a temporally solution. I always take the battery with a lot of care, I don't know why is happening this.
If someone could help me, I will be very thankfull .
-FULMI

same here
i have exactly the same situation with u and couldn't find a solution yet.

battery issues too
what firmware you running? I have an EU version of the phone, updated to 5.1.1 and it was dying fast. I then updated to 6.0 Malaysian rom from their website and it started to do the 2 day life. However the phone seems to just freeze and sometimes just switch off, so I am thinking of downgrading and then see if its the software or its a hardware failure. I have warranty

I couldn't find any solution yet, so I'm going to downgrage to the 4.X. I don't see benefits from Marshmallow update, also I can't hide the taskbar, so...
Actually I think I'm using CH version B561.
Edit: Fine, I can't find a downgrage pack for my version.

Related

Honor 6 Battery drop issue

Hi everyone
So, I recently encountered a battery issue with my Honor 6... Let me explain.
Device Details:
- Model: Honor 6 (H60-L04)
- OS: Stock Android 4.4.2 (EMUI 3.0)
- Never rooted or unlocked
I bought this device in June, at first everything was ok. For two months I used the best phone I could ever get for 299€, here in Italy.
Now, about a week ago, I started to notice some strange behavior of the battery. It was like suddenly the charge level dropped incredibly, leaving the device without energy pretty fast.
This morning was the worst. After an hour of standard usage (Wi-Fi ON, Social Apps, a couple of YouTube 1080p videos) the battery reached 89-90%. Before I go to sleep, as I usually do, I turned off my phone. Then, when I woke up and turned it back on, the battery level was 50%!!!
I know that this kind of behavior could be considered normal after a couple of years, for a Lithium battery, but I used this device only for TWO MONTHS! Do you have any idea if this is a common issue? Or maybe it's MY phone that is faulty. Hope you can help.
UPDATE: Day 2, same exact behavior. Turn off with 91% or something like that. Turned back on in the morning, battery level 49%
Suggest you head to the thread of extreme battery life by Vaisakh 7 and post the dumps per his OP (please google having trouble in copying link)
Pretty sure you will get an answer
Sent from my H60-L04 using XDA Free mobile app

[HELP] H60-L04 Battery drain (20h in stand-by mode)

Hi all,
I am facing some battery issues for a month now. It dropped suddenly from 3 days autonomy to 20 hours and can't finf the reason.
Tests I did
0) Identify apps consuming battery (google service and so on...). Did many changes but at the end same problem.
1) Update from B521 to B860 (OTA)
From now on, all tests are donr without any additionnal applications
2) Wipe cache + wipe data
3) Downgrade to B521 (first B800 then B521)
4) Test in stand-by mode. Still having the issue! This is wierd to me. Battery drains exactly the same with phone in stand-by mode or not!
5) Test with different SIM cards
6) Test forcing 3G/2G (no 4G). A bit better (about 1 day without using the phone)
8) Test without SIM nor google account connected... same issue
Any ideas?
Edit : BetterBatteryStats-2016-08-14_144200164.txt file uploaded
Change to default theme and test again.
Olgmo said:
Change to default theme and test again.
Click to expand...
Click to collapse
Thank you for your suggestion.
I'm currently running "Spectrum" theme. Which I guess is the default one as I haven't change anything since reinstall.
I'm facing battery problems since I'm running Marshmallow...
In battery settings it shows that the display is draining battery the most. There's no specific app shown.
If I get 2 and a half hours of screen on time I can be happy...
Sorry for not having an answer but I'm feeling with you.
Just installed "Better Battery Stats" and "Wakelocks detector lite" even if I am not rooted (followed tutorials for non rooted devices).
Hope I get more info tgis way.
I'll post results for experts analysis
Just uploaded better battery stats dump after first full discharge (see 1rst post)
If someone can have look, as I can't see anything strange...
I guess it is the update, it seems it's not fully optimized yet.
2pointDooj said:
I guess it is the update, it seems it's not fully optimized yet.
Click to expand...
Click to collapse
I downgrade to B521 and even B390. Same problem!
Do you think I have a hardware issue.
Battery tools says battery is "good".
Is anybody see something stange on BBS attached on 1st post?
Hello, I hope I can help with this information. i've been all day with airplane mode and just Wi-Fi on and with 3h 36m of screen on time. The second picture shows how the system is half of the time awake and the other half in deep sleep. I always need to charge this phone every night, because when I'm at home I'm almost always below 20% of the battery. I'm at the latest version B860, but I've have had this battery life since I bought this phone like three months ago.
Vicioxis said:
Hello, I hope I can help with this information. i've been all day with airplane mode and just Wi-Fi on and with 3h 36m of screen on time. The second picture shows how the system is half of the time awake and the other half in deep sleep. I always need to charge this phone every night, because when I'm at home I'm almost always below 20% of the battery. I'm at the latest version B860, but I've have had this battery life since I bought this phone like three months ago.
Click to expand...
Click to collapse
Hello Vicioxis,
In my case I used to have at least 2 days without needed to charge the device. It changed suddenly to 20h max without change the way I use the phone.
Actuality, it doesn't seems to change anything wether I'm using the phone or not...
I added some thumbmails and a new BBS dump file in case somebody sees something wrong:crying:
As you can see, the device is mostly in deep sleep but I have a lot of wakelocks!
Has anyone here installed Kangvip ROM or the stock or any other? Also I feel the smartphone almost always warm at the back-right. Is this normal? Should I try to install any custom ROM to see if this improves?

Has there been any fixes to the battery drain issues with 7.0 update on Honor 8 (US)?

Hi, I have upgraded to Android 7.0 on my Honor 8 yesterday and since then the battery is draining at an insane pace.
I used to get an overnight standby drain of 3-5% on average with 6.0 and it is well over 25% with 7.0. Something called "Android System" has consumed a disproportionate majority of the battery. A similar problem is reported here: https://forum.xda-developers.com/honor-8/help/battery-dropped-40-nougat-honor-8-t3558197
The background app settings haven't been changed -- have about same 6-7 apps like Whatsapp, Outlook, etc. However, when I open the current background apps, I see a few unprotected apps (like Maps) also running in the background. Is this a bug?
Please help out, if there are any fixes.
Thanks.
try apps like greenify to fix wakelocks
adisarun said:
Hi, I have upgraded to Android 7.0 on my Honor 8 yesterday and since then the battery is draining at an insane pace.
I used to get an overnight standby drain of 3-5% on average with 6.0 and it is well over 25% with 7.0. Something called "Android System" has consumed a disproportionate majority of the battery. A similar problem is reported here: https://forum.xda-developers.com/honor-8/help/battery-dropped-40-nougat-honor-8-t3558197
The background app settings haven't been changed -- have about same 6-7 apps like Whatsapp, Outlook, etc. However, when I open the current background apps, I see a few unprotected apps (like Maps) also running in the background. Is this a bug?
Please help out, if there are any fixes.
Thanks.
Click to expand...
Click to collapse
Many users are dealing with this problem and I've reported before.. This update is broke, and shouldn't have been pushed officially. There are a lot of bugs, and the most irritating one is the battery consumption.
And I don't think Honor is going to fix any of it since we're used to them not caring about what we deal with.
My personal experience with the Nougat update was that battery drained quicker than usual for the first few days, then it stabilized to normal levels (i.e. more or less what it had been in Marshmallow). I was expecting this behaviour, since system upgrade clears out battery optimization data, and it takes a couple of days for the OS to learn what to optimize. Also I suggest you recheck your battery saving settings (Both the Huawei version under Battery settings and the Google version under Applications).
And since someone is going to ask anyway: no, I haven't done factory reset. There was no need.
But this was just my personal experience with nougat. It's of course quite possible that for some people there is a real constant battery drain (wouldn't be the first time, I had a similar experience with my old Motorola when I upgraded to Lollipop a couple of years ago).
It's not the update. From my experience, I had this issue since I bought the phone. I would factory reset it all the time and this issue would persist.
It turns out that in my case, I would always turn off LTE and use WCDMA instead. My logic being that WCDMA uses less power, so therefore I would get better battery life. Nope. There's a glitch that happens if you do this and have wifi on, It doesn't let the phone go into deep sleep. Ever. So your battery drains about 20℅ overnight.
The solution for me was to simply leave LTE on, and now my battery consumes like 1℅ overnight.
For those suffering from battery drain, check your consumption and see if Google calendar sync is taking up a lot of it.
I had that issue, and had to manually kill the sync (from the accounts screen).
It seems to be an issue on all Huawei devices on 7.0, the native calendar isn't playing well with sync, and unless you're rooted and can uninstall it, you're stuck. (I'm waiting to root until a patch comes out for all these issues first)
All in all, if this is how Huawei treats their devices, and their customers, I won't buy another one of their devices.
I updated via Charles method, but my mother's L04 still hasn't gotten the update. And probably never will unless I do it manually.
Very disappointing.
b1tt1 said:
My personal experience with the Nougat update was that battery drained quicker than usual for the first few days, then it stabilized to normal levels (i.e. more or less what it had been in Marshmallow). I was expecting this behaviour, since system upgrade clears out battery optimization data, and it takes a couple of days for the OS to learn what to optimize. Also I suggest you recheck your battery saving settings (Both the Huawei version under Battery settings and the Google version under Applications).
And since someone is going to ask anyway: no, I haven't done factory reset. There was no need.
But this was just my personal experience with nougat. It's of course quite possible that for some people there is a real constant battery drain (wouldn't be the first time, I had a similar experience with my old Motorola when I upgraded to Lollipop a couple of years ago).
Click to expand...
Click to collapse
Thanks. I was thinking of waiting for a couple of days too. Its just been 12 hours and the battery is almost down to 25% from 100%. If it doesn't improve in the next few days, I'll revert to 6.0 with which I had solid 1.5 days battery life for my usage level.
On my frd 09 i got a update after the nougat update which fixed my battery drain it was around 356 mb big. But since maybe 1-2 weeks already. And my battery drain is lower as on MM
I do feel Nougat on my L14 is draining faster than MM. It's mostly Android System or Android OS so I have no idea what is within that taking the power. There is also a weird bug with LTE enabled when I make a call to another cell phone. Most of the time, my phone says it's ringing on the other side but there's no "ringing" sound on my side. Weird. Turn off LTE and you can hear the ringing.
It is always hard to determine what is going on in these sort of circumstances. For me, EMUI 5 doesn't seem to have badly affected my battery life. I just got almost 3.75 hours SOT using Waze for navigation, and still have about 30% battery. According to the detailed power info, Waze was using 1340.27 mAh.
b1tt1 said:
My personal experience with the Nougat update was that battery drained quicker than usual for the first few days, then it stabilized to normal levels (i.e. more or less what it had been in Marshmallow). I was expecting this behaviour, since system upgrade clears out battery optimization data, and it takes a couple of days for the OS to learn what to optimize. Also I suggest you recheck your battery saving settings (Both the Huawei version under Battery settings and the Google version under Applications).
And since someone is going to ask anyway: no, I haven't done factory reset. There was no need.
But this was just my personal experience with nougat. It's of course quite possible that for some people there is a real constant battery drain (wouldn't be the first time, I had a similar experience with my old Motorola when I upgraded to Lollipop a couple of years ago).
Click to expand...
Click to collapse
Just for balance, my experience is more like this one, although I don't think I had to wait days for it to not be a battery drainer. Is everyone in this thread talking about b360? (for whatever variant you have)? I did see this on b320, but have used b360 for about 1-2 months now (Charles) and haven't had any noticeable difference in battery life from Marshmallow. It drains 1-3% / night. Screen on time , say browsing is pretty regularly 5.x hours, and typically I get 2-3 days out of a charge.
I believe everyone that says they've got a problem, but I guess some of us got lucky. Just so it's known: Mine is a US L04*b360 variant.
Note: Just as a possible point of difference. Before I was on b360, I had the phone rooted, with TWRP, and had to wipe the entire thing , rollback to b160 and use Charles to get b360. I never did a reset and I don't turn off functionality. Also, maybe most important. I don't use social media hardly at all. I haven't got Facebook or Twitter installed because I don't like either.
i would suggest a factory reset, then install only essential apps and test it for a couple of days.
L04 here, OTA updated and I'm seeing better battery performance than MM.
adisarun said:
Hi, I have upgraded to Android 7.0 on my Honor 8 yesterday and since then the battery is draining at an insane pace.
I used to get an overnight standby drain of 3-5% on average with 6.0 and it is well over 25% with 7.0. Something called "Android System" has consumed a disproportionate majority of the battery. A similar problem is reported here: https://forum.xda-developers.com/honor-8/help/battery-dropped-40-nougat-honor-8-t3558197
The background app settings haven't been changed -- have about same 6-7 apps like Whatsapp, Outlook, etc. However, when I open the current background apps, I see a few unprotected apps (like Maps) also running in the background. Is this a bug?
Please help out, if there are any fixes.
Thanks.
Click to expand...
Click to collapse
Try going into settings, accounts, google.
Look to see if anything looks like its stuck syncing. If there is, turn that off. Go into the app that was stuck, and swype down to cause it to refresh, then go back into the setting and turn that syncing back on (if you want it to sync).
Does root and Greenify help?
I contacted Honor Support and reported the problem.
I was suggested to "Wipe Cache Partition". It helped a bit but the battery was still draining at a faster rate than 6.0. So I have now been wiping cache partition on a daily basis after a full charge.
I know it doesn't make much sense but it helps contain the drain a bit, at least when connected to the Internet via WiFi. The drain rate remains the same as soon as I switch to LTE (about 2-3% drain per hour with roughly 5-10 minutes SoT).
brownd7380 said:
Does root and Greenify help?
Click to expand...
Click to collapse
My phone wasn't rooted. I'd have tried Greenify but it wasn't any app causing the drain; "Android System" is the culprit. I don't know if Greenify could help with that.
amarryat said:
Try going into settings, accounts, google.
Look to see if anything looks like its stuck syncing. If there is, turn that off. Go into the app that was stuck, and swype down to cause it to refresh, then go back into the setting and turn that syncing back on (if you want it to sync).
Click to expand...
Click to collapse
Thanks for your comment. I checked the settings; there are no issues with sync.
hachamacha said:
Just for balance, my experience is more like this one, although I don't think I had to wait days for it to not be a battery drainer. Is everyone in this thread talking about b360? (for whatever variant you have)? I did see this on b320, but have used b360 for about 1-2 months now (Charles) and haven't had any noticeable difference in battery life from Marshmallow. It drains 1-3% / night. Screen on time , say browsing is pretty regularly 5.x hours, and typically I get 2-3 days out of a charge.
I believe everyone that says they've got a problem, but I guess some of us got lucky. Just so it's known: Mine is a US L04*b360 variant.
Note: Just as a possible point of difference. Before I was on b360, I had the phone rooted, with TWRP, and had to wipe the entire thing , rollback to b160 and use Charles to get b360. I never did a reset and I don't turn off functionality. Also, maybe most important. I don't use social media hardly at all. I haven't got Facebook or Twitter installed because I don't like either.
Click to expand...
Click to collapse
Thanks for your comment. My model number is: FRD-L14 and the build number is B360.
Honor Support recommended to "Wipe Cache Partition". I did that without much luck. I have now been wiping the cache partition after every full charge (which is a ridiculous thing to do!). It does help arrest the drain a bit but only on WiFi. As soon as I turn on the Mobile Data, the battery drains at insane speed (about 2-3% an hour with just 5-10 minutes of SoT).

Bluetooth draining battery

My battery is draining fast - when I check the battery consumption, Bluetooth is at 97%
I have a Sony Smartband 2 and it's always connected, however this issue has only started recently
My Z5 is a E6603
Android 7.1.1
Build 32.4.A.0.160
I just made the account to say that it's also happening on my Z5 Premium. Always connected to my Mi Band 2. To make it better, it only started some 2 weeks ago, first month on 7.1.1 was pretty decent.
Now, I've never reached 97% Bluetooth, but 90% is normal. It reports using over 13000 mAh (out of a 3.430 mAh battery, just wow). And even though the Settings is obviously wrong, over those two weeks my average battery usage (w/ screen on) did raise by 10%/h (to ~35%/h).
Anyone managed to fix it without turning Bluetooth off? If not, back to Marshmallow, I guess...
Well, I've tried many "solutions" with no success. Have you tested your device in safe mode? In my case, battery usage shows only bluetooth even in safe mode (some crazy amounth of mAh). That would normaly mean that samo of core apps have somehow gone wrong, but flashing a few firmware versions didn't help... I realy don't have any ideas what to do.
Have someone found any solution that would like to share with us?
I've found it! Google Play Services screwed things for me, so I downgraded it and everything is back to normal. Last version that works for me is 11.5.22. Here is the link: https://www.apkmirror.com/apk/google-inc/google-play-services/google-play-services-11-5-22-release/

A5 2017 awful battery drain while idle!! I need serious help!

First of all, I am new to Xda so I am not sure if this is the right section for this post. So let me start. Bought this device from samsung last May here in the Philippines. Everything worked fine. I rooted it after a month and re-flashed the stock firmware from sammobile immediately after rooting. Nothing changed. Battery was so good. Last august 12, I flashed the first ever nougat firmware for a520f, the russian firmware. Battery was still good in the first 2 weeks but after that my phone keeps draining battery like hell while doing nothing!! I ignored it for a while coz i thought that its just a bug or the battery was not calibrated properly. But after a week, I got worried. I sleep with 100% and after I wake up, only 65% was left. It drains 5% an hour and it's pretty awful. I couldnt enjoy my phone especially after school. I go home with only 20% or below with 2 hrs SoT. Couldnt resist the problem thats why I did a full factory factory reset including the cache partition. Was excited after resetting coz i thought the problem will be fixed but unfortunately, it wasn't. I was confused and didnt know what to do thats why I flashed a different firmware. The Cyprus version of Nougat. But still, the battery drain is still killing my device. After 2days I flashed the Indian version of nougat and STILL NOTHING HAPPENED Phone still drains 5% every hour. Did everything I could. Rollbacked to marshmallow (ph firmware which was my original firmware). So im back at mm and im hoping that the drain is gone but still, it's killing me. Dont know what to do. I updated my a520f to nougat via OTA. But still nothing happened tried rooting, still nothing. I really need help. I think there is a bug in my phone's deep sleep mode that causes it to be awake even when the screen is off. Please help me guys. I did everything and the batter drain is killing me!!
Ps: i tried safemode, ultra power saving and more stuff but still the battery is drained while idle.
Note: Battery is good when im using the phone

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