Notification gear manager problems! - Samsung Gear S2

Alright, so I just got the new update and I can't seem to get notifications.
When swiping to the notification screen I see a gear logo with the text: "Manage Notifications"
When I click on it it says I need to check my phone but nothing happens.
Gear manager is up-to-date
Also no update for the accessory app.

stijntje51 said:
Alright, so I just got the new update and I can't seem to get notifications.
When swiping to the notification screen I see a gear logo with the text: "Manage Notifications"
When I click on it it says I need to check my phone but nothing happens.
Gear manager is up-to-date
Also no update for the accessory app.
Click to expand...
Click to collapse
Bump. Same here

Gear s2 notificaciones me pasa igual
Tengo tu mismo problema luego de actualizar el Gear s2 a la última versión no logro que notifique después todo funciona perfecto menos las notificaciones si sabes algo dejame saber

I have the same issue after update....
But it becomes normal after one night.

I thought the same. But with my screen on on my phone, all it opens is your notification in the gear app. You can go check which ones you want the watch to receive

yep same thing. i wonder if it's a bug or some sort of glitch i hope it will get a fix soon

Same issue. After the latest update everything works perfectly for a few hours, then the notifications stop being sent to the watch.
I reinstalled everything on the phone yesterday, got it working, but when I turned it back on today (I turn it off at night) I get no notifications again.
The manage notifications link is a new feature of the firmware, it just opens the list of apps to notify you on the Gear app.

It’s going to be trial & error to figure out what apps pass thru correctly. Textra for one does, but if you set the settings to not to show txt message under privacy, then you do not get the notification. Plus, if you select too many of your apps for notifications, you might not get the desired effect.
Also, for overnight you can set it for Do Not Disturb (DND) to avoid notifications. It’s worked for me.

But everything was working perfectly before the updates. I'm guessing it's a bug with the Gear plugin.
I'm using a Zenfone 2 btw. Please refer what phone you use to narrow it down.
EDIT: It's suddenly working again after not working all day. Didn't do anything.

i am having sort of the same issues, i think.
I get all my messages, notifications that are checked off.
However, since the Gear manager app updated, i do not receive the message to my watch while phone is active, screen on, playing game etc....
There used to be a setting that said, "receive notifications while phone is active" this is no longer an option. Does anyone have an idea how to make that happen again. I have searched every menu of the gear app. Think i might just remove the app, and then reinstall the old one, but have a feeling that i may have to reset watch.

I can't even get the update I wonder if Samsung has took it down?

After the update I stopped receiving notifications. I restored the watch, tried everything in the notification manager and nothing happened. Then I turned offline mode on and off and it started working. But I turned off the watch over night and got the same issue again. Until now nothing made it work. Plus my watchface doesn't recognize the battery on the phone properly, so I guess it must be a connectivity issue. Tried everything on bluetooth and nothing. The watch became useless. I search for a new update every hour on the app but nothing shows up. Hope they solve it quickly.

Same Problem
Everything working great until today - downloaded the update and Notifications stopped working all except incoming calls - Obviously this is an issue with the software update , very disappointed as this is the only reason I purchased the watch in the first place. It has turned a smart watch into a digital watch

Same problem here. Was working perfectly up until today when the update came through. Updated and now notifications won't work. Tried resets and all sorts. Nothing seems to push the notifications to the watch.
Sent from my S7 Edge using XDA Labs

Same here,
i've tried install the old apk for gear manager and samsung gear apps, it works for a couple of days. Today, same problem, no notification at all.
What the hell have samsung done? Without notification the gear s2 is just a watch
Someone have info about a fix for that? Someone have contacted samsung support?

You're not the only one. The latest update causes lots of problems like these. Sometimes text mwessage notifications come trough, but not always.
No solution yet. I tried re-installing the Gear apps on my phone; also swiping the internal cache of my phone (in bootloader) as was suggested somewhere. No luck.
I contacted Samsung Service Support and they aknwolegded the problem. You don't believe this. But the only solution they have yet is to have the watch send in. Which I am considering unless I find a solution here or spmewehre else soon.
stijntje51 said:
Alright, so I just got the new update and I can't seem to get notifications.
When swiping to the notification screen I see a gear logo with the text: "Manage Notifications"
When I click on it it says I need to check my phone but nothing happens.
Gear manager is up-to-date
Also no update for the accessory app.
Click to expand...
Click to collapse

stijntje51 said:
Alright, so I just got the new update and I can't seem to get notifications.
When swiping to the notification screen I see a gear logo with the text: "Manage Notifications"
When I click on it it says I need to check my phone but nothing happens.
Gear manager is up-to-date
Also no update for the accessory app.
Click to expand...
Click to collapse
Hey,
I had the same problem.
1. Go to Settings.
2. Lock screen and security.
3. Other security settings.
4. Notification access.
5. Select samsung gear.
Sent from my SM-G935F using Tapatalk

I had the same issue. Updated to the firmware with the sleep tracking, and after a couple of hours I noticed that notifications were not being sent. I put the watch in airplane mode, then turned it off, and that seemed to work briefly. I fixed it by backing up the watch, then doing a factory reset on the watch. As part of the re-setup, it restored the settings from the backup. Notifications have been perfect since then with the update.

ohabas said:
Hey,
I had the same problem.
1. Go to Settings.
2. Lock screen and security.
3. Other security settings.
4. Notification access.
5. Select samsung gear.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
This worked for me. So far so good. 1+ and thanks to the poster. Makes sense to me that it was an Android Security Feature blocking the notifications going through to the gear. I have a Samsung Galaxy Gear 1 Connected to a Galaxy S6 All stock firmware on both.

I also had a problem after the July update but did the following and since then I receive the notifications always. Those are the steps:
1. Go into Galaxy apps and in Settings disable automatic updates
2. Remove the "gear Plugin" from the list of applications
3. Disable the "Samsung Gear" app from the list of applications
4. Reset the watch
5. Re-pair everything
6. When done, go straight into the "Samsung gear" app and disable automatic updates
7. In the App Store, find the "gear plugin" and disable automatic updates
This seemed to have blocked the gear apps from updating to the firmware that causes the issue. Has worked for me fine for the past few days

Related

[Q] New Firmware GALAXY GEAR Notifications Issue

Just had the UK update and the so called notifications update that should allow the gear to see all notifications. But ive stumbled onto a problem.
If I got to Gear manager, Tick the Notifications button to turn it on, it shows it's on. Then when I exit, it resets to off.
This also happens if I go into the menu of the notifications, and click on any of the buttons there or tick boxes.
Am i doing something really stupid? Or do I have an issue?
Would another app be resetting this or have I clicked on something that I've forgot about?
The watch will accept calls but no notifications will pop up now, at all!
Gear running Software version JDQ39.V700XXUAMK7
Note 3 Build JSS15J.N9005XXUDMJ7/ Base version N9005XXUDMJ7

Gear S2 notification issues??

I have a new Galaxy Gear s2 and the Note 4 for At&t....im not new to the smart watch scene and have set it up correctly.....I get about 50% of my notifications on my watch....I hear my phone notification for new email, and wait to get it on my watch and get nothing...but sometimes I do get the notification on my watch...its so erratic...sometimes I get them and sometimes I don't...is this normal? if so its annoying.
one028 said:
I have a new Galaxy Gear s2 and the Note 4 for At&t....im not new to the smart watch scene and have set it up correctly.....I get about 50% of my notifications on my watch....I hear my phone notification for new email, and wait to get it on my watch and get nothing...but sometimes I do get the notification on my watch...its so erratic...sometimes I get them and sometimes I don't...is this normal? if so its annoying.
Click to expand...
Click to collapse
Same here had it for two weeks tmobile note 5 and for some reason I factory reset my phone and watch for better performance and now I hardly get any notifications
Make sure the option to ignore notifications while phone is awake is not selected. Can't remember exactly where I found it but that was my problem when I first got my watch.
Sent from my SM-P600 using Tapatalk
jdg1 said:
Make sure the option to ignore notifications while phone is awake is not selected. Can't remember exactly where I found it but that was my problem when I first got my watch.
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
Didn't fix the issue for. Me =/ I hope we get a software update soon
Same here. Option to ignore disabled, but it doesnt push notifications correctly. Sometimes they arrive some minutes later...
Enviado desde mi SM-G928F mediante Tapatalk
settings are all correct....I'm really starting to hate this watch...
There is option called limited notification, untick that.
Make sure you have selected all apps that you need notification.
I had the watch for 4 days and reset it about three or four times but could never get the notifications to work like they should. I would get some and not get others. All the setting were right. I finally returned it today. Mine was from Verizon. I really loved the watch but the main reason I got it from Verizon was the speaker and to see notifications on my watch when I drive. I found myself having to look at my phone about as much as I looked at my watch.
That's weird, the notifications on my watch actually alert me before my phone does. If not before then they both alert me at the same time with my Note 5.
Sent from my SM-N920T using Tapatalk
I decided to go back to Verizon and try another watch and the second one is working near perfect. It has not missed a single notification, knock on wood. It seems the first one was bad. I should have know when I had to reset it almost immediately when the heart rate monitor and steps would not function. So far so good with the new one.
Hate to say but paired to my iphone I get all notifications without any problem,except that I lost bluetooth connection a few times.
I had some notification issues over the network. Make sure you setup notifications proper in both the Samsung Gear app and the app itself (ie email). To solve my notification issues over the network in remote connection mode I had to "reinstall" the Samsung gear app which also forced my watch to do a light reset. See my post over in Connection modes for more details.
To bump this up, I have the same problem. Slow notifications regularly, no notifications at all when the phone is charging. I have disabled the option to not show notifications when the phone is active and no change. It's the only grip I have with the watch
I get 98% of the notifications so no big deal for me,but the only app that I don't get notification on the watch is YouTube

Gear S2, CPC5 update, notifications and non-Samsung apps

Anyone else lose non-Samsung app notifications after last week's update? My email, S health and messaging alerts still work fine. Skype, Amazon, Facebook, UPS, and about twenty others that I had grown quite fond of receiving are now no longer providing notifications.
Factory reset the watch, un/re-installed Gear Manager, and reconfigured the notifications - but still nothing from anything but the basic native phone apps. (Yes, I've confirmed that the phone's app notification settings are all enabled. )
So, everyone else's 3rd-party app notifications working just fine?
---------
Verizon S7 Edge and Gear S2 Classic running the latest CPC5 update.
afh3 said:
So, everyone else's 3rd-party app notifications working just fine?
Click to expand...
Click to collapse
I'm not having any problems. You checked under manage notifications under the Gear app?
ctasich said:
I'm not having any problems.
Click to expand...
Click to collapse
Thanks.
Lucky me then.
Not really sure what else a guy can do if resetting the watch and the app doesn't do it, other than to fondly remember when it used to work.
It does still show the time, so I guess I've got that going for me.
ctasich said:
You checked under manage notifications under the Gear app?
Click to expand...
Click to collapse
Yes, that was the reference to reconfiguring the notifications after resetting the watch and Gear Manager.
afh3 said:
It does still show the time, so I guess I've got that going for me.
Click to expand...
Click to collapse
What else do you need?? Sounds like it works to me.
afh3 said:
Yes, that was the reference to reconfiguring the notifications after resetting the watch and Gear Manager.
Click to expand...
Click to collapse
Sorry, misunderstood that part. Have you also just tried disabling all notifications and then re-enabling?
ctasich said:
What else do you need?? Sounds like it works to me.
Sorry, misunderstood that part. Have you also just tried disabling all notifications and then re-enabling?
Click to expand...
Click to collapse
Yeah, I've been trying everything I can think of to get it working again. Disabled every notification except one and tested each (Skype, Facebook Messenger, etc.) with no success. Email and text continue to work properly so, technically it is doing more than just telling the time and I guess those other twenty or so notifications weren't necessary - at least not anymore.
I would say in hindsight that for $300 I'd probably just choose to take my phone out of my pocket and look at it when it beeps, which, interestingly, is what I have to do for those other notifications now anyway.
From the try-try-again approach, I've force-stopped gear manager, disabled the app, uninstalled the updates, factory reset the watch, restarted the phone, cleared the cache-partition, reinstalled gear manager, connected the watch, configured the notifications and retested Skype, Facebook and Facebook Messenger.
Yeah, that didn't work.
On the bright side, there is a positive to take away from this.
Relatively speaking, I am now markedly less disappointed about not having the promised Samsung Pay on the watch.
Update.
It wasn't application notifications, Settings -> Notifications, they were all turned on.
However, a quick trip to Settings-> Lock screen and security -> Other security settings -> Notification access, showed that Samsung Gear was turned off. Seeming a bit questionable in that state, I threw caution to the wind and turned it on.
Problem solved.
You might ask how, exactly, something like just turns itself off. Considering I'd never visited that menu previously, it remains a mystery.
However, at this point I'm pretty happy to have my watch do more than just tell the time.
Now, about that missing Samsung Pay...

Notifications no longer sent when phone is in "Do not disturb" mode

Hello there!
I have a Galaxy Note 8 connected to my Gear Fit2 Pro and after the recent round of app updates I stopped receiving any kind of notifications on my watch when my phone is in "Do not disturb" mode. This is very inconvenient as at work I always have my phone in "Do not disturb" and I rely on my watch to give me the notifications in a discreet way.
Even worse, they don't even get transmitted to the watch, so if I check it, it just says no notifications.
I was able to fix this by reverting back the phone software for the Gear Fit2 Pro:
* Gear Fit2 Plugin to version 2.2.04.19022851 (link)
* Galaxy Wearable (Samsung Gear) to version 2.2.24.19031361 (link)
I've tried to disable all of the automatic update options I was able to find (both in the google play store, as well as in the samsung galaxy store) and so far I've been able to avoid it moving back to the latest version.
I am the only one seeing this issue? Did someone find a better way out?
Hi!
I can confirm this is actually exactly what I just did! I realized that the notifications didn't work properly after the update, only just today I decided to check out the Playstore reviews of the Galaxy Watch app to see if anyone had similar issues but had the time to post it since the last update and saw someone saying that they wouldn't get any notifications while their phone was in DnD mode, which is the same for me, so I tried disabling the DnD mode and notifications worked normally, so I decided to try to revert back to previous versions of the app to see if it was the problem and I can confirm that I just found your post right as I finished reverting back to the exact versions you posted and everything is now working just like before!
Glad to know I'm not the one going crazy about this! It's a shame especially that changing versions needs a reset of the watch.
I've tried getting in touch with support, but had no luck yet.
The "Samsung Accessory Service" app seems to have received an update but I manually chose to not update it yet just in case, can anyone confirm that this will resolve the connection problem there was from the last update?
It is only stated in the "What's New" section that they "Fixed minor bugs and enhanced connection with Galaxy Fit", and since we're talking about the Gear Fit 2 Pro I'm not sure if this applies at all?
I'll probably give it a try in a couple of weeks, have new phone coming (Fxtec Pro 1) so since I would need to reset the Gear Fit 2 to pair again anyway, might as well try the latest version.
I'll report back when I test it.
Also here. Phone (note 10+) on DND and watch is not. No vibrations, yes notifications (orange dot).
So I missed rather a lot of messages and some phonecalls %^$#@[email protected]#*
Now I use Beautiful Widgets' "timed silence" widget temporarily.
In that case my Note is only silent and not in DND, which is ok.
Huib
rad30n said:
I'll probably give it a try in a couple of weeks, have new phone coming (Fxtec Pro 1) so since I would need to reset the Gear Fit 2 to pair again anyway, might as well try the latest version.
I'll report back when I test it.
Click to expand...
Click to collapse
I can confirm that with my new phone I installed "Galaxy Wearable" 2.2.28.19120361 and "Geat Fit Plugin" 2.2.04.19120641N and I still had the notifications issue. I've rolled back to the versions I've linked to in the first post and I got them back.
Samsung... please wake up :/

Question Notification problems

Hello All
Ive got the GW4 46mm BT classic paired with a Note20U both up to date , woke up this morning after watch been fine for a week and put my watch on but no notifications coming thru to the watch did quick restart on both no go.
Reset the watch and only some notifications come thru no email or texts tho whatsapp is ok , checked settings nothing has changed.
Uninstalled galaxy gear app and reset watch still the same missing certain notifications even tho they are ticked .
Watch is set to show even if phone is open.
Any ideas ?
You may need to turn on notifications for the specific apps in the wearable app. I had to do this as I was getting no notifications for any apps.
Thanks for the reply
I've checked all the settings and all ticked . Emaids via the Samsung app now work but texts messages have now stopped showing on the watch even tho notification is ticked !!!
Same here, specially with Aqua Mail app, WhatsApp...etc.
As I never had this problem with the old generation watch I got before (Gear S3 running Tizen), I think we have just to wait for the 1st product OS update.
Youth problems are common on first releases. I hope first OTA will fix this annoying problem.
kaalalto said:
Same here, specially with Aqua Mail app, WhatsApp...etc.
As I never had this problem with the old generation watch I got before (Gear S3 running Tizen), I think we have just to wait for the 1st product OS update.
Youth problems are common on first releases. I hope first OTA will fix this annoying problem.
Click to expand...
Click to collapse
Same here. Text messages and phone calls appear fine. WhatsApp is a hit and miss, sometimes pops up, sometimes just silently shows the notification dot.
In general, regardless of this bug, notification management on this watch is a mess, very poor user experience.
Some things I noticed:
1. If you're driving with Android Auto, it's impossible to respond or take action on a notification on your watch. Anything you click on (such as 'Delete' on an email notification or 'Mark as Read' on a text message) seemingly registers on the watch but the notification persists and no action is taken.
2. The notification indicator is useless if you have the watch set to wake up the screen when you get a notification. Basically it wakes up the screen to display the notification and from that point on it's considered 'read' so the indicator won't appear, even if you didn't actually look at it. They should've had an option to show the indicator while you have uncleared notifications.
3. Multiple notifications from the same app require you to click on a tiny number icon at the bottom of the notification. Inconvenient. (Think when you have multiple WhatsApp messages from different contacts).
4. Looking at a notification screen gives you no indication of whether or not you have other notifications, you have to try to swipe left to check.
5. To clear a notification while it's open -- you either have to click 'back' to the main notification screen and then swipe up or scroll all the way down to find the 'clear' button -- which sometimes isn't there and you have to click on 'More...' first. How about just allowing me to swipe to dismiss it after reading it?!
They'e put a lot of emphasis on health, but given very little thought about the basics.
I can only confirm and complain that I get 0 notifications from Whatsapp even though I've checked all the notifiation settings multiple times. Also even though I've got the wear os version of telegram installed, the telegram notifications I get are standard notifications that can't show e.g. pictures or voice messages.
It was working fine when I got it on tuesday. It even worked fine after the "day 1 OTA". And now I get nothing at all. Tried everything from granting more permissions to the Watch4 Plugin or disabling battery optimization and stuff. Restarted both devices a lot. It just stopped working. I am glad I am not the only one...
xshunin said:
It was working fine when I got it on tuesday. It even worked fine after the "day 1 OTA". And now I get nothing at all. Tried everything from granting more permissions to the Watch4 Plugin or disabling battery optimization and stuff. Restarted both devices a lot. It just stopped working. I am glad I am not the only one...
Click to expand...
Click to collapse
An update for you mine started getting notifications texts,Samsung emails etc . Gmail shows randomly but no vibrate or sound on Gmail other notification have this ,
I don't have a clue whats changed to fix this I already had OTA just woke up a few days ago and they were working phone was upstairs watch downstairs overnight ?!?
pigglett said:
An update for you mine started getting notifications texts,Samsung emails etc . Gmail shows randomly but no vibrate or sound on Gmail other notification have this ,
I don't have a clue whats changed to fix this I already had OTA just woke up a few days ago and they were working phone was upstairs watch downstairs overnight ?!?
Click to expand...
Click to collapse
Weird... well I guess I have to wait. lol
Update from me as well. I turned off both phone and watch and turned them back on together after a few minutes. I don't know why it works but it does.
Edit: Nvm it worked for like one notification and then it stopped working again...
Restarting both devices helped me.
I played around with a bit more. Restarting both devices helps...for a while. As soon as the watch reconnects to the phone (i.e. you move too far from your phone) it stops working. Very annoying still.
xshunin said:
I played around with a bit more. Restarting both devices helps...for a while. As soon as the watch reconnects to the phone (i.e. you move too far from your phone) it stops working. Very annoying still.
Click to expand...
Click to collapse
I'm has been fine since it started working last week had few disconnects while walking away from phone but coming back in to range and its reconnects fine and notifications a work .
It does repeat whatsapp messages that I previously read and gmail still not vibtrate of sound ,
pigglett said:
I'm has been fine since it started working last week had few disconnects while walking away from phone but coming back in to range and its reconnects fine and notifications a work .
It does repeat whatsapp messages that I previously read and gmail still not vibtrate of sound ,
Click to expand...
Click to collapse
Sounds way better than my status. Do you have a Samsung phone? I am using a Black Shark phone. I still have to investigate this further...
Samsung Note20 Ultra
pigglett said:
Samsung Note20 Ultra
Click to expand...
Click to collapse
I guess then your phone and your watch are made for each other Thanks for the info!
There has been an update for the Watch Plugin and NOW it works consistently!
xshunin said:
There has been an update for the Watch Plugin and NOW it works consistently!
Click to expand...
Click to collapse
I'm still missing sound/vibrate on Gmail but meh
pigglett said:
I'm still missing sound/vibrate on Gmail but meh
Click to expand...
Click to collapse
I have the impression that all the notifications work fine now: Gmail, WhatsApp, Nuki, telegram, Smartthings, messages, Gtask.
Hope it will stay ok.
Mean reason for me is having phone on silence but I can see notifications on watch.
Btw the watch 4 classic is a real beast.
What version of plugin do you have?
I still have no gmail vibrate.

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