Xperia Z3 weird screen issue after official marshmallow update - Xperia Z3 Q&A, Help & Troubleshooting

Hello!
I'm having a weird problem after updating my Xperia Z3 (C6643 brazilian variant - Single SIM) to Sony's Official 6.0.1 - 23.5.A.0.575.
When I am playing a game, sometimes the game kinda "exits" immersive mode showing top notification bar for an short instant and then coming back to immersive. This is causing some of my games to Pause and its really annoying me! Is anybody facing the same issue?
I noticed that this Issue is not only related with games, but also affects other things, for example, when I am texting in whatsapp the keyboard randomly closes as if I had "touched outside the keyboard". I don't know if this is related to the same bug, but my guess is yes.
[edit]
I found out that the problem is not only related with games but with any app. For instance, when I am watching YouTube the video keeps randomly pausing even if it's already loaded (not an stream problem)
And somehow the problem is related to wifi, when I turn off wifi and play some games the issue disappears. But when I turn on wifi the issue occours.
Can anybody help me?
I'm really sad because I loved marshmallow but this bug is really annoying to me..
Thank you!
Regards,

I'm facing simular issues. But I've noticed on a different app, the screen recognizes touches where there isn't any. But not only with WiFi, even with WiFi turned off it does it.
Also, it gets really bad when charging! That's probably why everything pauses on your device. Because it recognized touches where there aren't any!
This bug turned up on my phone on the 570 update and still exists on the 575 version

i know this question is kinda old but i am xperiencing the same issue with my d6653 will try to downgrade tonight to know if it has affected the unit. One techincian here in the Philippines associates the random touches with the heating issue that some units experience. May leave a permanent damage to the phone screen...

Related

Xperia Z3 vibration issues

Hi Guys.
Greetings from Ireland. I have an Xperia Z3 D6603. Its running stock Andriod L 5.0.2 with Apex launcher instead of Xperia home. Its a great phone and besides some small issues I love it. The main issue however is that it randomly stops vibrating which can be quite irritating. It started acting up about a month ago and I presumed it must have been an app causing the phone to misbehave, however when I boot the phone into safe mode the same occurs. Usually from boot up it will work for about 10 key presses, for eg the home button pressed multiple times and then it stops working. Then after a few minutes it will kick back in. This is most noticeable when typing and is annoying. Its like the motor gets tired and cuts out if that's even possible? Anyone else had a similar issue? I searched but couldn't find any applicable information.
Thanks in advance,Barry
Bxperiaz3 said:
Hi Guys.
Greetings from Ireland. I have an Xperia Z3 D6603. Its running stock Andriod L 5.0.2 with Apex launcher instead of Xperia home. Its a great phone and besides some small issues I love it. The main issue however is that it randomly stops vibrating which can be quite irritating. It started acting up about a month ago and I presumed it must have been an app causing the phone to misbehave, however when I boot the phone into safe mode the same occurs. Usually from boot up it will work for about 10 key presses, for eg the home button pressed multiple times and then it stops working. Then after a few minutes it will kick back in. This is most noticeable when typing and is annoying. Its like the motor gets tired and cuts out if that's even possible? Anyone else had a similar issue? I searched but couldn't find any applicable information.
Thanks in advance,Barry
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Click to collapse
...
the lag could be from the launcher and its eating the cpu and thus when typing its slow to respond to the touches, have you tried it with the stock launcher?
Richy99 said:
the lag could be from the launcher and its eating the cpu and thus when typing its slow to respond to the touches, have you tried it with the stock launcher?
Click to expand...
Click to collapse
Hi Richy. Yeah I booted into safe mode and the same occurs. I thought it was the launcher or a third party app but in safe mode if I repeatedly tap the home key for 10 times the vibration disappears. Really has me confused, I don't see how it could be hardware when the motor actually does work when it wants to?
Bxperiaz3 said:
Hi Guys.
Greetings from Ireland. I have an Xperia Z3 D6603. Its running stock Andriod L 5.0.2 with Apex launcher instead of Xperia home. Its a great phone and besides some small issues I love it. The main issue however is that it randomly stops vibrating which can be quite irritating. It started acting up about a month ago and I presumed it must have been an app causing the phone to misbehave, however when I boot the phone into safe mode the same occurs. Usually from boot up it will work for about 10 key presses, for eg the home button pressed multiple times and then it stops working. Then after a few minutes it will kick back in. This is most noticeable when typing and is annoying. Its like the motor gets tired and cuts out if that's even possible? Anyone else had a similar issue? I searched but couldn't find any applicable information.
Thanks in advance,Barry
Click to expand...
Click to collapse
I have EXACTLY the same problem. It is super irritating and I have the feeling too that it's a software problem. Maybe something that the previous software update is causing. It even just happened when I typed this. Maybe someone has a clue?

Oreo Update, speaker weirdness?

Hello all,
There is a consistent issue that i have been dealing with ever sense the Oreo update rolled out that I have not been able to find a solution for. At times ( watching a Youtube video/ listening to music from Spotify) media audio would begin playing from the phone as if it was ring/ notification audio. All sounds coming from the phone would get cut back in volume by a significant amount and the bottom speaker stops firing completely.
This only seems to happen once I interact with the app after starting to play the video/song (i.e i go to pause a video/ advance 10 seconds). From that point I would need to leave the app and come back for the audio to go back to normal.
As well I have been having audio video sync issues with the Youtube app that I have never dealt with before, related?
I have the US duel sim variant
I am on build number 47.1.A.5.51 , November security patch
I have tested with all audio settings on/off ( EQ, S-Force,ClearAudio+,normalizer)
I have checked the service test menu and everything is shown as calibrated.
Restarted the phone, cleared various caches for apps
I really am at a loss here, anyone else having these issues? Any possible causes/ solutions?
I had that issue on the first version of oreo... I found the latest oreo update fixed it. Maybe uninstall youtube app and reinstall again?
Were you able to fix this issue?
I have the same problem but for me it happens on all applications.
Mate 20 Pro on EMUI 10, although the issue was also there on EMUI 9
Hi all,
I have what seems to be the same issue but in Android 9 PIE, & latest build 47.2.A.10.107.
I didn´t had this issue in my Xperia XZ Premium G8141 (single SIM) , now it happens after switching to a Xperia XZ Premium G8142 (same phone, but dual SIM, same as you have).
In my case I get around opening volume controls and moving the ring and notification volume (with its slider) for some amount back and forth.
Y don´t use youtube so much (in the phone screen) then I cannot tell if it happens with youtube, but does happen in Spotify and it is very annoying to have to correct every now and then.
Then, same phone, completely different Android version, hardware problem?
Will appreciate any hints or troubleshooting tips from you guys.
When I have some time I will take a look to the kernel messages cable-connecting the phone for USB-debug.
Thanks in advance,
Take care,
Alvaro

I just Installed android 10 May Update (52.1.A.2.1)

So, what the title says, I just downloaded it from xpirifirm and Installed it using flashtool, am hoping to fix the problem with voice messages from WhatsApp and messenger as well (basically 1 in 10 voice messages I send go silent in the middle of the recording), there is not a changelog from Sony but they never give any so I hope this could be more than just a security patch, I want to know if any of you have installed it and if you have noticed any fix, thanks, If I find out something I will tell you. Thanks for reading.
Well, sadly I couldn't fix the issue with the voice notes, but I disabled the "ok Google" feature from the Google assistant and I haven't had any problem with voicenotes anymore, let's see if it stays like that.
It didnt solved the problem, I plan to go back to android 9
Does not feel any fix, but so frustrating 'couse battery capability is much much worse...
I think the fingerprint at least is faster and more reliable.
ferluna18 said:
So, what the title says, I just downloaded it from xpirifirm and Installed it using flashtool, am hoping to fix the problem with voice messages from WhatsApp and messenger as well (basically 1 in 10 voice messages I send go silent in the middle of the recording), there is not a changelog from Sony but they never give any so I hope this could be more than just a security patch, I want to know if any of you have installed it and if you have noticed any fix, thanks, If I find out something I will tell you. Thanks for reading.
Click to expand...
Click to collapse
I fixed the voice messages disabling the feedback tactile of 3 under screen buttons
Did the upgrade change your GPS functionality? Since the day I updated, my phone started drifting. I have 25 kilometers displacement on a day staying permanently at my home office. Compared to 0.5 kilometers before the update.
I didn't understand how you fixed the voice messages, can you be more specific?
Hey guys, it's July 9th and the last firmware released for xperia xz2 is 52.1.A.2.1, will Sony stop supporting this device or what? Btw my cellphone has now a ghost touch.
ferluna18 said:
Btw my cellphone has now a ghost touch.
Click to expand...
Click to collapse
Same for me! Just about a week or so, I am annoyed by the quick settings bar being occasionally pulled from top while typing on the keyboard or working in apps. With the "Show taps" option turned on from the developer settings, I can clearly see that the device sometimes detects an extra tap (draws the corresponding circle) at the very top of the screen right after I tap somewhere else. This activates the system bar and switches the focus from the app. This only happened before with the screen very dirty or wet (i.e. in the rain). However, this time cleaning it and rebooting the system didn't help. My initial idea was that I could have damaged the screen sensors or other hardware somehow. But this might be instead a planned action to support the upcoming models' sales Interestingly, there was no software update accompanying the behaviour change — seems like there are some remotely controlled sensor options their engineers could be playing around.
sersel2 said:
Same for me! Just about a week or so, I am annoyed by the quick settings bar being occasionally pulled from top while typing on the keyboard or working in apps. With the "Show taps" option turned on from the developer settings, I can clearly see that the device sometimes detects an extra tap (draws the corresponding circle) at the very top of the screen right after I tap somewhere else. This activates the system bar and switches the focus from the app. This only happened before with the screen very dirty or wet (i.e. in the rain). However, this time cleaning it and rebooting the system didn't help. My initial idea was that I could have damaged the screen sensors or other hardware somehow. But this might be instead a planned action to support the upcoming models' sales Interestingly, there was no software update accompanying the behaviour change — seems like there are some remotely controlled sensor options their engineers could be playing around.
Click to expand...
Click to collapse
Thanks for sharing your experience, well I still have the ghost touch but now occurs more often and I have had another issue since some months ago ad well and tje thing is that sometimes the proximity sensor "detects" it's being covered and makes the screen flash several times during a call or hearing voice notes in whatsap, sometimes the failure is as bad that I have to restart the phone, I don't know what could be causing this problem but I have to say that I have dropped some water in my cellphone in the past two or three times, and I don't know, maybe some of this water came into the phone through the earpiece and messed with the upper part of the screen and the other sensor up there, my phone os almost a year old now, Do you guys think it might mot be water resistant anymore? And btw, have you dropped water in the phone as well? Thanks for reading.

Touchscreen Issue. Two taps becomes a swipe.

I'm having this problem with my NEW mi note 10 phone.
I notice it when first when I'm typing on my keyboard as usual speed.
It kept doing this phantom swipe across two finger taps.
I posted some videos to illustrate my problem.
Is it a software or hardware problem? (This problem is intermittent as well so it's really hard to pinpoint it)
ttps://drive.google.com/file/d/1-QMHaYYpsEizVRpPHqPvzx-E2hUMa0ur/view?usp=sharing(Using keyboard)
ttps://drive.google.com/file/d/1-6M1e33Qxz8HXckkcLb3sWVTXG6fPHzv/view?usp=sharing (Using touchscreen tester, you can clearly see the phantom swipe across the two taps)
Anyone else having this problem except for me?
When this problem comes, I can't even properly play a game.
reformat factory reset - fail
reinstall latest miui global 11.1. 2 - fail
optimise animation all off - fail
gboard - fail
xiaomi keyboard - fail
SwiftKey - fail
turn off Miui optimization - fail
restart phone - fail
clear ram, clear cache, clear recent, speed boast - fail
CPU slowing down due to background processes?
Touch digitalizer got problem? (I tried shaking it gently, poking it but it does not affect anything at all)
As I said, this problem is intermittent. There are times when I can use it without any problems at all.
It's really weird.
It can be totally fine one moment and then it acts up again.
There's another thread about this. Most of us face this issue on all variants of the phone (Pro/Lite). This started with April or May update where Mi added a edge sensitivity control setting.
What happens here is that touch sensitivity suddenly reduces and it will be hard to do anything that involves rapid touch such as typing.
Lock and unlocking the screen or restarting the phone will fix this temporarily. There's no permanent solution.
Also when this issue occurs again, go to the settings and turn on Game Turbo for an app such as WhatsApp, without and then try typing on WhatsApp, you will see that the issue is gone.
We all are waiting for Mi to fix this. But I would advice to return the phone if it's under warranty though this is a software issue

Display turns on during call and camera shmoothes faces everytime

Hey I noticed two annyoing bugs.
While on a phone call and holding the phone at my right ear, the display keeps turning on and off.
No matter which settings, the camera app smoothes every recognized face and over exposers the background. If you make a front camera test in the support app, you can see that it works better there.
Has anyone the same issues? Found a few xperia users on reddit with the same issue but I'm not sure if sony will do anything until enough people complained. I already reported both bugs to the support and hope they will release an update.
I've had several calls muted/hung up because the phone decided to turn on the screen just like that yeah it's annoying...
For the camera, I've noticed smoothing but since I'm not a selfie person myself it does not bother me that much. Did you try using Open Camera, is it improved?
I noticed the same issue with the display switching on and off rapidly during a call
I have also found that during phone calls the screen comes on and I end up muting calls or putting someone on call waiting.
Its also very annoying that all selfies have the smoothing setting turned off with no apparent way to turn it off.
Hope you guys reported the issues too or Sony won't do anything.
It's really annoying and I never saw a phone with bugs like that. A simple call dosen't work as it should, functions can't be disabled ....
This is fixed in the newest update which was released today: 58.0.A.22.21

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