According to Motorola Mobility, the solution to a fully discharged battery not restarting is to plug it in to charger and press & hold the power button for 18+ seconds, when the battery should resume charging.
how long to discharge it ?
how u discharge it ? just leave the phone for whole day without plug the charger ?
REad the offocial documents
qhistimie said:
how long to discharge it ?
how u discharge it ? just leave the phone for whole day without plug the charger ?
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Official document at https://motorola-mobility-en-in.cus...id/97535/p/30,6720,9050/reg/668234/kw/battery
What is the expected behaviour for charging a unit with a deep discharged battery?
Immediately after plugging in a charger the white notification LED will turn on. This LED will turn off, when the battery is charged to a sufficient level to power the display (could take up to 10 minutes before the display turns on). Tapping on the power key will wake up the display and the phone will display the "lightning bolt" icon over the battery meter. The display will time out, but charging will continue. Phone should remained plugged in (at idle) for up to 5 hours for a full charge. It will take longer, if phone is in use.
Thanks. can boot on already.. :good::good:
devmgs said:
Official document at https://motorola-mobility-en-in.cus...id/97535/p/30,6720,9050/reg/668234/kw/battery
What is the expected behaviour for charging a unit with a deep discharged battery?
Immediately after plugging in a charger the white notification LED will turn on. This LED will turn off, when the battery is charged to a sufficient level to power the display (could take up to 10 minutes before the display turns on). Tapping on the power key will wake up the display and the phone will display the "lightning bolt" icon over the battery meter. The display will time out, but charging will continue. Phone should remained plugged in (at idle) for up to 5 hours for a full charge. It will take longer, if phone is in use.
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Click to collapse
if nothing else works just plug the phone to a charger and hold the power button for at least 2-3minutes. the white led should blink a few times. after that leave it charging for an hour and than turn it on by pressing the power button.
this was the only thing that worked for me.
Fixed
Faced the same problem, the phone had ran out of charge completely and and switched off. Plugged it in to the wall charger but that wasnt of any help. Connected to my laptop and same result!! Wont Charge! Held the power button for about 2-3 minutes and the LED flickered 2-3 times and the 0% Battery screen showed up. Showing the same screen at the moment. Hopefully its charging.
karan25591 said:
Faced the same problem, the phone had ran out of charge completely and and switched off. Plugged it in to the wall charger but that wasnt of any help. Connected to my laptop and same result!! Wont Charge! Held the power button for about 2-3 minutes and the LED flickered 2-3 times and the 0% Battery screen showed up. Showing the same screen at the moment. Hopefully its charging.
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Thank you for this advice - I followed it and it worked. I had my Moto G plugged in for hours prior to trying this with no success.
When you press the power button, 18 seconds probably won't be long enough so keep holding the power button. I had to hold the button for around 3 to 4 minutes but it worked eventually.
It Works!! Thanks!!!
karan25591 said:
Faced the same problem, the phone had ran out of charge completely and and switched off. Plugged it in to the wall charger but that wasnt of any help. Connected to my laptop and same result!! Wont Charge! Held the power button for about 2-3 minutes and the LED flickered 2-3 times and the 0% Battery screen showed up. Showing the same screen at the moment. Hopefully its charging.
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Click to collapse
Oh!!! I almost got a heart attack I guess . Because, Moto-G was the only smart phone that never gave me any trouble. Even my Samsung Galaxy 3 LTE gave a lot of headaches . When this acted dead, I was really upset. Your solution worked fine I guess. Screen just appeared. Still on 0%, but apparently it is charging now. :laugh:
Thanks Karan. Your solution is the best. Costs nothing :angel:
I had the same problem, but at least for me the above trick didn´t work. The phone simple dind´t boot, or display any notification light.
I left the phone over night at the charcher and nothing... Tried multiple chargers, computer ports, laptop ports, etc etc, and still nothing...
Then I went and read online a little bit more about lithium ion batteries and found out that the trick is to let the phone of the charger for a couple of hours (for me was about 5 hours) and then the phone will reconized the phone.
Hope this helps someone in the same situation. (If the press and hold trick dind't work).
Worked !
I bought moto g yesterday ,I faced the same problem which scared the hell out of me! But after power key for longer time ,now the 0%
battery is displayed ! Damn relief ! Hope it's charging now !:fingers-crossed::fingers-crossed:
Moto G dead after deep discharge
Hi, my first generation moto g is dead. Continuous notification lights get on when I plug the charger. Please note that notification light is neither blinking nor getting off. Tried everything which is mentioned here but no luck so far.
Please help.
Nitin
Same here
Gesendet von meinem SM-G800F mit Tapatalk
I had same problem - when the charger was plugged in the notification light shone continuously. I fixed this by opening the set, removing the battery (there are nice videos explaining this in youtube) and recharging it using external charger in a repair shop. Once it was charged for about an hour, plugged it back in, was able to boot normally and charge it normally.
However, since this incident, I have found that the battery life has decreased drastically. I now only have 8 hours of battery life after full recharge, even when I put the phone to sleep. For instance, if I charge the phone to 100% before going to sleep, the battery is down to 30% when I wake up!
Has anybody had this problem?
My Moto G2, when plugged in powersocket, keeps on rebooting from Moto logo screen, but when plugged in USB port of computer can get to fastboot menu and shows battery charging but removing it shows zero. and it does turn on by factory mode and shows the lighting bolt of charging, but is not getting charged. also phone testing menu by *#*#4636#*#* shows battery health is good, but is not charging. can any one help.
seapoint said:
According to Motorola Mobility, the solution to a fully discharged battery not restarting is to plug it in to charger and press & hold the power button for 18+ seconds, when the battery should resume charging.
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Click to collapse
i tried it is not working..what to do help me
Thank you
seapoint said:
According to Motorola Mobility, the solution to a fully discharged battery not restarting is to plug it in to charger and press & hold the power button for 18+ seconds, when the battery should resume charging.
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Click to collapse
My phone is started charging
thanks
rajkumar
---------- Post added at 08:38 AM ---------- Previous post was at 08:36 AM ----------
devmgs said:
Official document at https://motorola-mobility-en-in.cus...id/97535/p/30,6720,9050/reg/668234/kw/battery
What is the expected behaviour for charging a unit with a deep discharged battery?
Immediately after plugging in a charger the white notification LED will turn on. This LED will turn off, when the battery is charged to a sufficient level to power the display (could take up to 10 minutes before the display turns on). Tapping on the power key will wake up the display and the phone will display the "lightning bolt" icon over the battery meter. The display will time out, but charging will continue. Phone should remained plugged in (at idle) for up to 5 hours for a full charge. It will take longer, if phone is in use.
Click to expand...
Click to collapse
My bricked phone started charging
Now I can reflash
Thank you
rajkumar
Hai...i am using moto g3. Suddenly my phone didnt charge some times..Now it only charges while in switch off condition only...and it will take long time to [email protected]% per hour....what is the problem....Battery??? or Chargr port????
pls tell me...........
nitin.dhamu said:
My Moto G2, when plugged in powersocket, keeps on rebooting from Moto logo screen, but when plugged in USB port of computer can get to fastboot menu and shows battery charging but removing it shows zero. and it does turn on by factory mode and shows the lighting bolt of charging, but is not getting charged. also phone testing menu by *#*#4636#*#* shows battery health is good, but is not charging. can any one help.
Click to expand...
Click to collapse
The Same thing happened to my moto g turbo edition . It won't power on without getting plugged in to the charger and only boots when its boot through factory mode . I have also observed when in factory mode the phone is running on the charger and the battery isnt charging ? What should I do ?
Help !
Moto G 2014
Dead Battery. No recovery is installed, no system.img is installed. When I plug it in the screen(attached) appears. When I long press power button, fastboot opens, but battery remains low even if I charge for a long time. Unable to flash any recovery.(Error: Battery Low). Please Help ?
So for several weeks I had that - my phone heated up very fast, and very hot, in fact, even when charging the battery would deplete if my phone was in use (but if I left it on low power usage it's battery precent did go up). The battery is fixed.
A few minutes ago, I was on 1%, which happens to me a lot, I watch youtube videos, my battery goes below 15%, and I connect my phone so it charges, but the battery keeps emptying until it shuts down (it says 0% as it's shutting down) and then it starts charging "turned off" from "0%". So this time, my phone didn't get into charging mode, when I tried to turn it on, it didn't even give me the indication that my battery is too low to start android.
Right now it is unplugged, turned off. I'm about to sleep, should I leave it plugged for the night or let it stay unplugged? Is my phone hard bricked? It shows no signs of anything. (I'm on my laptop).
I did switch ROMs, long ago, but that didn't cause any problems, the battery problems were from almost the first week (when I still used the original ROM), but it doesn't make sense to me that it suddenly hard bricks when it's battery says to reach 0%. When it shutted down it turned off by android, not instantly (it turned off as if you would shut it down from the power menu), so I wasn't worried.
Hi there,
so apparently my phone battery died today when my phone fell under my car seats.
tried to charge it at work but only had a charger <1A, thought that was too less because it wouldn't move from the 1% screen.
at some point i noticed it wasn't really charging no matter the charger.. tried some tricks from this and other forums. right now it will display the 1% screen when plugged in but the LED is not lit. i can power it up but ofc with a low batt like that it will vibrate briefly and shut off after like 10-15 secs.
pressing vol+ and power button leads to vibrating 3 times and seemingly soft reset, i can plug it in after that and the LED is lit red for charging, but will stop after like 15-30 minutes (1.5A charger) and display 1% screen again.
yellow switch, do i hold that one down 5-10sec with or without any charger plugged in?
as said, without pressing anything after soft reset now i can briefly press power and the screen shows it's "stuck" at the 1% screen, after being plugged in for like half an hour, after the first 15 mins the red LED went out. i'll leave it like this over night but don't have much hope, think it aint charging without the red LED lit?
any input on how i can reboot this thing properly without loosing any data on my phone is greatly appreciated!
oh and i also read the battery cable/contacts inside can be disconnected.. as said the phone fell down in the car, could that be a problem with the symptoms i'm seeing as well?
quick update, let it plugged over night and in the morning it was still showing 1% and no LED.
unplugged it and pushed yellow button for 15 secs, with no reaction. let it sit some minutes and plugged it again, red LED for some secs, then 1% screen and no LED again.
came back after an hour and it shows 30% charge and boots up!
however, no charging LED whatsoever and once booted, it doesn't charge any more (no charging icon anyways).
turned the phone off again and will try to charge it that way..
still seems strange whatever is going on here.
any input?
I hope someone who knows more about this issue comes by to help you! All I think of to ask is if your phone is maybe only charging when the display is on? I have a GPD XD that won't charge if the display is off, it can be plugged in for hours and the battery won't increase. Found that out with a charger that lights up... so I have set it to daydream when charging and it charges that way. I don't know if this will help you at all, if maybe your device is sleeping a little TOO deep :laugh:
Hi
I've been replacing my 3 years old battery in my Moto G LTE and I have an issue that new battery cant charge. I guess deep discharge protection was activated.
If phone is off and I connect charger, screen with 0% battery shows up. And it run in cycle = phone switch on, 0% screen, phone switch off, ....
And if I first turn the phone on, ROM is loaded, charging flash appears in notification area, but battery is still 0% or it flashes to 1%, but drops again to 0%.
Could anyone help?
Battery connector pins (on FFC) layout would be of great help as well.
BR
Lukish