Unlocking screen - Ascend Mate 7 Q&A, Help & Troubleshooting

I am not able to unlock my screen on my Mate 7 -L09. I did have fingerprint security set up but cancelled it because it was taking too long. Maybe something has happened to permanently lock screen. How do I unlock it now to get to home screen. I can receive and make calls but that's all.

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Lollipop + Face Unlock.........You're doing it wrong?!?!

So on 4.4.4 when I used face unlock I would get a circle to see my face and it would unlock the phone, if it was to dark for my face then the PIN pad would appear.
Now on 5.0.1 I get the PIN pad first with no area to see my face. I can hit the back nav button on the PIN screen and get to the unlock screen and if it had seen my face it unlocks, other wise its back to the PIN screen. Seems overly annoying compared to the way 4.4.4 ran facial unlock.
Am I doing something wrong??????
In lolipop it will try to see your face without anything appearing on the screen .. then if it successfully find your face, your device will be unlocked automatically
U can see face icon in the lock screen and if it successfully unlocked, u can pull the lock to unlock the device without entering the password
Correct but on 4.4.4 it required no screen interaction to unlock with my face. On 5.0.1 I still have to back out of the PIN screen and swipe up to unlock.
Homonyms... "your" doing in wrong.

Can't lock S6 anymore!

Hi all,
I have a very strange issue since today. I used the fingerprint to lock/unlock my device which worked very nice; until today.
If I place my finger onto the home button it will not unlock the S6 anymore! But, I can unlock it easily just swipe my finger over the screen. Seems there is no protection anymore. I changed the settings to unlock with pin, but here the same issue. The S6 don't ask me for a pin and I can unlock it by just swipe my finger over the screen.
If I restart the phone, it will ask me the first time for pin/fingerprint. But after the first unlock it is unlocked like above.
Any body else with this issue?
BTW, the home button feels a little loose since todat too, but the issue is also by pin unlock etc.

Screen unlocks after call

I'm used to answering calls with phone in my pocket and using headphones.
This worked well on my m8, but after upgrade to u11, when call finishes, screen remains on and no lock.
This means that I have to take it out of pocket and lock it.
Is there a way to prevent that?
Maybe in your settings you have define a lock timeout for that?
Mine when call ends shows the PIN Unlock screen. If it's in my pocket it just lock again, I've set 1 minute to it self lock.

Cannot unlock my phone :(

After rebooting, I am not able to unlock my phone.
- The pattern unlocking screen appears
- I type the correct pattern
- The screen gets black for 2-3 seconds
- The pattern unlocking screen appears again..
It always says: Your phone has been restarted and must be unlocked with your pattern. You can use your fingerprint to unlock next time.
But I unlock it with the correct pattern and this message with the pattern unlock screen appears again and again ... I cannot get to my home screen.
I have Android 8.0, Stock Rom, not rooted. On my Galaxy S8+
Can anyone help me?
try to restart your phone.
its happened to me and i am just restarted the phone and its worked.

Lock screen security issue

Hi all,
somebody can me explain why can I wake up sometimes the phone at lock screen without any adjusted security mode?
I mean sometimes if I push the ON button and comes up the lock screen, then I scroll up the screen, the phone is suddenly logged in, I see the home screen. Although I removed before the face unlock mode, or adjusted the pattern mode and the fingerprint mode. Example sometimes if the face unlock mode is on, and my friend get my phone, he can go to the home screen also without any security control, just with the swipe up at lock screen.
I tried to remove the face unlock mode, and turn on just the PIN instead of pattern, but it's no matter.
But sometimes the security identifications comes up (pattern or PIN).
Why does this work so?
Solved.
Can be delete the thread.
The problem was in the smart lock?

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