Hello,
As I'm going to replace S6 SM-G920FD to S7 also dual sim I wanted to sell my phone. The person that was going to buy phone was trying to use *#06# to get IMEI number but code didn't worked.
As I was not on stock soft I went back to stock and tried again but still no result. I was trying many codes and none of them worked. For a person that is trying to buy phone when he/she see that he/she may think that phone was stolen or something has been done to it and that is not true. When Im going to settings and about phone IMEI is visible also when I use phoneinfo app.
Any idea what is wrong and how to fix service codes to start working??
Go to stock recovery and wipe cash partition, It worked for me.
mentos79 said:
Hello,
As I'm going to replace S6 SM-G920FD to S7 also dual sim I wanted to sell my phone. The person that was going to buy phone was trying to use *#06# to get IMEI number but code didn't worked.
As I was not on stock soft I went back to stock and tried again but still no result. I was trying many codes and none of them worked. For a person that is trying to buy phone when he/she see that he/she may think that phone was stolen or something has been done to it and that is not true. When Im going to settings and about phone IMEI is visible also when I use phoneinfo app.
Any idea what is wrong and how to fix service codes to start working??
Click to expand...
Click to collapse
Factory reset.
thundastruck said:
Factory reset.
Click to expand...
Click to collapse
I have done factory reset and still no result
mentos79 said:
I have done factory reset and still no result
Click to expand...
Click to collapse
I had the same issue after updating to Marshmallow. Not sure how I fixed it, but it came right out of the blue after clearing cache and factory resetting one day (eventually after like a day or 2 of doing nothing other than using the phone after the flashing).
Strange but true - not sure how to explain it myself.
thundastruck said:
I had the same issue after updating to Marshmallow. Not sure how I fixed it, but it came right out of the blue after clearing cache and factory resetting one day (eventually after like a day or 2 of doing nothing other than using the phone after the flashing).
Strange but true - not sure how to explain it myself.
Click to expand...
Click to collapse
After going back to 5.1.1 service codes started to work.
Related
Hey guys,
No matter what I do I can't get my service to work again. All it shows at the top is a little circle with a slash through the middle. I tried installing a custom rom but ran into some problems. So I "restored" my backup through rom manager. But i don't have service anymore. Since this happend I have tried several new roms and I still can't get the service to come back.
Some people say it has something to do with the IMEI but according to my setup I still have one.
I have been working on this problem for nearly 13 hrs none stop! Please help... I have searched everywhere.
Thanks
ptiworld said:
Hey guys,
No matter what I do I can't get my service to work again. All it shows at the top is a little circle with a slash through the middle. I tried installing a custom rom but ran into some problems. So I "restored" my backup through rom manager. But i don't have service anymore. Since this happend I have tried several new roms and I still can't get the service to come back.
Some people say it has something to do with the IMEI but according to my setup I still have one.
I have been working on this problem for nearly 13 hrs none stop! Please help... I have searched everywhere.
Thanks
Click to expand...
Click to collapse
If your IMEI and all that information is correct then you may have a bad sim card resulting in no service at all. Otherwise i'd recommend using odin to go back to completely 100% stock and see if that fixes it.
Neverendingxsin said:
If your IMEI and all that information is correct then you may have a bad sim card resulting in no service at all. Otherwise i'd recommend using odin to go back to completely 100% stock and see if that fixes it.
Click to expand...
Click to collapse
Thank you so much for responding. I have tried to restore stock with odin but every time odin finishes my phone still boots up my existing rom. Any quick ideas with that one?
And do you really think my sim could have just gone bad like that? It's free to get a new one so maybe I will try that as a last resort.
I don't know much about rooting but could it be my radio?
A couple of questions?
Is boot loader unlocked, if so how did you unlock, updated ver 1.4 ez-unlock can mess up and relock boot loader. Use ver 1.2 . "Verizon only"
What ROM and kernel? Make sure its for your carrier.
Any radio should be OK as long as its for you phone and carrier.
See the Galaxy sIII shine via SynergyRom
did you try reprovisioning your device with dialer code *2767*3855?
note that this does wipe internal sd so back ur **** up!
I tired the above number in dialer but always comes up with error saying "mobile network not available".
Am I doing something wrong?
Oh.... You forgot to ad a # on the end of that number. After this everything started working again!!! Thank you so much!
ptiworld said:
Oh.... You forgot to ad a # on the end of that number. After this everything started working again!!! Thank you so much!
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1954331 I had this happen last week and this is what fixed it for me.
Christian
Neverendingxsin said:
If your IMEI and all that information is correct then you may have a bad sim card resulting in no service at all. Otherwise i'd recommend using odin to go back to completely 100% stock and see if that fixes it.
Click to expand...
Click to collapse
What fixes the problem. This happened to me after flashing the latest MIUI ROM on my Verizon S3.
I tried re provisioning my phone with the number sequence below but it did not work. I also used the phone info app but I'm not sure what I'm supposed to do.
Hey guys... I recently encountered a problem with my nexus 5. Suddenly my phone lost signal and it won't receive any more signal.I was on the latest version of PA on 4.4.2 ...... Now I factory reset my phone and it's stuck on phone setup... What do I do?? I'll try flashing back to stock later and I'll see if it's fixed... Also, before factory resetting my phone, I checked my IMEI and it isnt gone.... It was still there.. Strange... Any suggestions on what I should do? Also, I don't have a nandroid backup....
mathew1234 said:
Hey guys... I recently encountered a problem with my nexus 5. Suddenly my phone lost signal and it won't receive any more signal.I was on the latest version of PA on 4.4.2 ...... Now I factory reset my phone and it's stuck on phone setup... What do I do?? I'll try flashing back to stock later and I'll see if it's fixed... Also, before factory resetting my phone, I checked my IMEI and it isnt gone.... It was still there.. Strange... Any suggestions on what I should do? Also, I don't have a nandroid backup....
Click to expand...
Click to collapse
this is what happened to my phone a couple days ago
haven't found a fix.
out of the blue, my phone just dropped its signal and refuses to connect.
flash stock images including cache.img
samersh72 said:
flash stock images including cache.img
Click to expand...
Click to collapse
had no effect, done this 3 times now.
Pr0meth3us said:
had no effect, done this 3 times now.
Click to expand...
Click to collapse
You have, yes. This advice is for the OP. Your advice is to RMA as per your thread
Sent from my Nexus 5 using Tapatalk
rootSU said:
You have, yes. This advice is for the OP. Your advice is to RMA as per your thread
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
totally sorry for thread hijack, just frustrating.
hope that works for you OP.
Still no luck
Guys... Returning to stock didn't do anything... Still the same problem... Now I'm stuck in setting up the phone since it shows that my sim is inserted and it's trying to activate the sim... But it stays there forever ... I'm pretty sure it's a problem with the sim holder... When I tried removing the SIM card for the phone, it failed to eject my SIM card... Now I have to find a way to get my sim out... When I use the pin, it only opens 1/8.. It's too small to fit anything in it... What do I do?? Running out of ideas...
I could give my phone for repair but I live in Dubai and I don't think there are any service centers here...
mathew1234 said:
Guys... Returning to stock didn't do anything... Still the same problem... Now I'm stuck in setting up the phone since it shows that my sim is inserted and it's trying to activate the sim... But it stays there forever ... I'm pretty sure it's a problem with the sim holder... When I tried removing the SIM card for the phone, it failed to eject my SIM card... Now I have to find a way to get my sim out... When I use the pin, it only opens 1/8.. It's too small to fit anything in it... What do I do?? Running out of ideas...
I could give my phone for repair but I live in Dubai and I don't think there are any service centers here...
Click to expand...
Click to collapse
Yeah definitely sounds like you need a repair. Contact google initially and sew what they say
Sent from my Nexus 5 using Tapatalk
My phone has suddenly stopped having any service whatsoever, I have tried everything, factory reset, format data, but have still been unable to get anything. I tried playing around with the radio settings and the APN but that hasn't worked either. If anyone has some ideas, they would be welcome.
Did you try putting the sim card into another phone?
JoJostar said:
My phone has suddenly stopped having any service whatsoever, I have tried everything, factory reset, format data, but have still been unable to get anything. I tried playing around with the radio settings and the APN but that hasn't worked either. If anyone has some ideas, they would be welcome.
Click to expand...
Click to collapse
Try to flash Android 5.01 radio. My radio/service was very bad in 5.1.
JoJostar said:
My phone has suddenly stopped having any service whatsoever, I have tried everything, factory reset, format data, but have still been unable to get anything. I tried playing around with the radio settings and the APN but that hasn't worked either. If anyone has some ideas, they would be welcome.
Click to expand...
Click to collapse
Pay the bill
Does the SIM status screen show your phone number and IMEI? I had a Galaxy Nexus once that quit working, and those were blank (or maybe it said unknown) in the status screen. I figure possibly the EFS partition developed a fault or got corrupted.
I flashed the 5.0.1 radio and was able to get service again and can now text but I'm still unable to call anyone.Whenever i try to dial the number it simply goes silent, loses service and ends the call. I am also still unable to receive calls as well,all calls people attempt seem to cause me to lose service and only get a voice mail afterwards.
I haven't checked the sim status screen yet and I am unsure as to how.
JoJostar said:
I haven't checked the sim status screen yet and I am unsure as to how.
Click to expand...
Click to collapse
Settings/About phone/Status/SIM status
I can see the IMEI and my phone number but the mobile network state fluctuates from connected to disconnected.
JoJostar said:
I can see the IMEI and my phone number but the mobile network state fluctuates from connected to disconnected.
Click to expand...
Click to collapse
Maybe try pulling the SIM and re-inserting it? Couldn't hurt.
I have done so with no effect afterwards to be seen.
JoJostar said:
I have done so with no effect afterwards to be seen.
Click to expand...
Click to collapse
If it was me, I'd try flashing the radio from Factory 5.0.1 (LRX22C)
It is baseband M8974A-2.0.50.2.22
Extract the radio from the .tgz
Here
You can always flash back if their is no improvement
Thanks for the suggestion but I have already done so and I have observed no improvement. am beginning t suspect that it may be an issue with the EFS but I'm not sure what steps to take to verify this.
JoJostar said:
Thanks for the suggestion but I have already done so and I have observed no improvement. am beginning t suspect that it may be an issue with the EFS but I'm not sure what steps to take to verify this.
Click to expand...
Click to collapse
After flashing 5.01 radio, did you try to wipe cache and dalvik cache? Maybe the phone process still has bad cache (if possible). Just a try! I hope it works. Otherwise there is some big problem
Thanks for the advice. I am considering filing an RMA with google although I'm unsure if I'll be covered since I live in Canada
JoJostar said:
Thanks for the suggestion but I have already done so and I have observed no improvement. am beginning t suspect that it may be an issue with the EFS but I'm not sure what steps to take to verify this.
Click to expand...
Click to collapse
If you suspect EFS corruption, try restoring any TWRP backup you made prior to the problem.
The EFS partition will be present in the backup, unless you unchecked if you checked that partition in TWRP Backup.
joegestes said:
If you suspect EFS corruption, try restoring any TWRP backup you made prior to the problem.
The EFS partition will be present in the backup, unless you unchecked that partition in TWRP Backup.
Click to expand...
Click to collapse
Efs is not backed up by default. You have to choose it.
Sent from my Nexus 9 using XDA Free mobile app
I have a similar issue. After I updated to 5.1 my mobile data doesn't work. I tried everything listed before in this thread with no result. I don't know what is happening. The first one I updated using 5.1 factory image. Reverted to 5.0 Factory image and it worked again. So, I update by OTA to 5.01 and then to 5.1, same results. This drives me crazy! I want 5.1 on my Nexus
BTW I have D821 model. Any suggestion?
jd1639 said:
Efs is not backed up by default. You have to choose it.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
Your right.
Thanks for correcting me:good:
There is another topic on this matter (i.e. common problem): http://forum.xda-developers.com/google-nexus-5/help/sim-card-recognized-upgrade-to-nexus-5-t3054267
For me it helped, ejecting and reinserting the SIM card. But I had also flashed other ROMS and cleaned the SMS/call/contacts database. So not sure why it worked.
I also notice that my System UI frequently stops. Does anyone have a stock System UI for me? Many thanks!
I am having similar issue and SIM status shows Radio off, how do I turn on?
Thanks.
My opo fell in water so its screen was not working. My father gave it to a mobile repair shop who repaired it for 4k. When he checked the phone everything seemed alright.He was able to call me etc etc. Then he couriered me the phone. When I got It... It had cos13 latest version. I checked everything except calling. Then I rooted my phone. Flashed oreo. I inserted my sim. It was able to detect that it was an idea sim and import contacts from it but it showed no service. I thought it was the rom. I flashed Tugapower N49. Same problem. So I thought restoring it to stock might solve the problem. Used oneplus one recovery tool to restore it to 4.4 . Still the same problem. It can detect the sim but can not catch any signal. I check my Imei number. Its still there. But I was not able to run the ping test. Then I thought of using this phone for checking roms only and use my Lumia(I hate Lumia) for calling. Rooted it again. Flashed oreo. Flashed its gapps. It show installation complete but its stuck there...... Waited for half an hour. Forced restart. oreo opened but It was nt factory reset although I had wiped it and it shut down after some time. after that my phone reached the android screen only and cant proceed further. I thought maybe force closing my phone during gapps installation did this. Tried to install tuga power.. error executing update binary. Had one more nougat rom. Installed it. Again it didn't show that starting google screen which u see when ever u open a new phone. Basically It was again not factory reset, Wiped everything except system. still this happened. Returned back to stock using recovery tool. Now I tried to install multirom so that I can install the oreo rom. after rooting multirom wasn't able to download anything. Downloaded it manualy. Flashed multirom twrp using fastboot. opened recovery . Not working. phone rebooting. Flashed the previous recovery which I was using before multirom one, That one is working properly!!! What is wrong with my phone???!!!!!
Ritvikx1998 said:
My opo fell in water so its screen was not working. My father gave it to a mobile repair shop who repaired it for 4k. When he checked the phone everything seemed alright.He was able to call me etc etc. Then he couriered me the phone. When I got It... It had cos13 latest version. I checked everything except calling. Then I rooted my phone. Flashed oreo. I inserted my sim. It was able to detect that it was an idea sim and import contacts from it but it showed no service. I thought it was the rom. I flashed Tugapower N49. Same problem. So I thought restoring it to stock might solve the problem. Used oneplus one recovery tool to restore it to 4.4 . Still the same problem. It can detect the sim but can not catch any signal. I check my Imei number. Its still there. But I was not able to run the ping test. Then I thought of using this phone for checking roms only and use my Lumia(I hate Lumia) for calling. Rooted it again. Flashed oreo. Flashed its gapps. It show installation complete but its stuck there...... Waited for half an hour. Forced restart. oreo opened but It was nt factory reset although I had wiped it and it shut down after some time. after that my phone reached the android screen only and cant proceed further. I thought maybe force closing my phone during gapps installation did this. Tried to install tuga power.. error executing update binary. Had one more nougat rom. Installed it. Again it didn't show that starting google screen which u see when ever u open a new phone. Basically It was again not factory reset, Wiped everything except system. still this happened. Returned back to stock using recovery tool. Now I tried to install multirom so that I can install the oreo rom. after rooting multirom wasn't able to download anything. Downloaded it manualy. Flashed multirom twrp using fastboot. opened recovery . Not working. phone rebooting. Flashed the previous recovery which I was using before multirom one, That one is working properly!!! What is wrong with my phone???!!!!!
Click to expand...
Click to collapse
I understand the frustation,but two threads on same topic gonna make any good?
From what I can see,you basically messed up.
You need this:https://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541
Mr.Ak said:
I understand the frustation,but two threads on same topic gonna make any good?
From what I can see,you basically messed up.
You need this:https://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541
Click to expand...
Click to collapse
Thanks.. it worked..my still the Sim problem persists. My
Imei number is still there.. whenever i insert my idea sim it recognizes it but shows no service. I can import contact from sims. If i goto mobile networks and search for connection it displays error.I tried changing apn too. Also running the ping test displayed error.
Ritvikx1998 said:
Thanks.. it worked..my still the Sim problem persists. My
Imei number is still there.. whenever i insert my idea sim it recognizes it but shows no service. I can import contact from sims. If i goto mobile networks and search for connection it displays error.I tried changing apn too. Also running the ping test displayed error.
Click to expand...
Click to collapse
What does it say in baseband in about phone?
Mr.Ak said:
What does it say in baseband in about phone?
Click to expand...
Click to collapse
Screenshot
Ritvikx1998 said:
Screenshot
Click to expand...
Click to collapse
Okay,so both baseband and imei are there and still network doesn't work.Did you try using carriers other than idea?
Mr.Ak said:
I understand the frustation,but two threads on same topic gonna make any good?
From what I can see,you basically messed up.
You need this:https://forum.xda-developers.com/oneplus-one/general/guide-return-opo-to-100-stock-t2826541
Click to expand...
Click to collapse
Mr.Ak said:
Okay,so both baseband and imei are there and still network doesn't work.Did you try using carriers other than idea?
Click to expand...
Click to collapse
Yeah
Ritvikx1998 said:
Yeah
Click to expand...
Click to collapse
It must be something with the hardware then.You've to disassemble your device and check if network antenna's broken.Follow the tutorial on YouTube.
Hi friends,
Since yesterday, my wifi and bluetooth don't work anymore. When enabling them, it scans nothing . I've made a factory reser without any psuccess !
Never seen an issue like this on any phone...
Thanks for your help guys
Have you tried restarting the phone? I had 1 time yesteday too, suddenly, the phone was idle, and when I checked Wifi found nothing. Restarted and then it works again. Not sure if related to March update or some other stuffs
creezalird said:
Have you tried restarting the phone? I had 1 time yesteday too, suddenly, the phone was idle, and when I checked Wifi found nothing. Restarted and then it works again. Not sure if related to March update or some other stuffs
Click to expand...
Click to collapse
Restarted and also factory reseted
YassGo said:
Restarted and also factory reseted
Click to expand...
Click to collapse
Wow...after a factory reset, that's pretty much it!
You can try doing the reset network settings button (you can search it in the search bar in Settings or find it in the Internet setting on top right button [wrench and reset circle]), but I can't imagine it doing better than a factory reset.
The best/last thing that can be suggested, since it states you are rooted in your sig, is to flash the latest Full Factory image (March) and/or with the "-w" intact (since you stated that you did a factory reset so I imagine your phone is wiped anyways) and see if that doesn't fix the issue. The best 3 methods to achieve this is using the online Android Flash Tool, the tool PixelFlasher that can be found here on XDA, or manually using platform-tools (you must've used one of these in the past to be rooted, so I assume you're familiar).
Hopefully you get it figured out. Worst case, the phone is still under manufacturer's warranty and you should be able to get it replaced with a refurbished if it truly isn't resolved...
simplepinoi177 said:
Wow...after a factory reset, that's pretty much it!
You can try doing the reset network settings button (you can search it in the search bar in Settings or find it in the Internet setting on top right button [wrench and reset circle]), but I can't imagine it doing better than a factory reset.
The best/last thing that can be suggested, since it states you are rooted in your sig, is to flash the latest Full Factory image (March) and/or with the "-w" intact (since you stated that you did a factory reset so I imagine your phone is wiped anyways) and see if that doesn't fix the issue. The best 3 methods to achieve this is using the online Android Flash Tool, the tool PixelFlasher that can be found here on XDA, or manually using platform-tools (you must've used one of these in the past to be rooted, so I assume you're familiar).
Hopefully you get it figured out. Worst case, the phone is still under manufacturer's warranty and you should be able to get it replaced with a refurbished if it truly isn't resolved...
Click to expand...
Click to collapse
Yesterday I dirty flashed March update bmand disabled verity stuff. It forced me to format data. Is it enough or is there a better clean flash way ?
Btw I tried the reset network thing without success
YassGo said:
Hi friends,
Since yesterday, my wifi and bluetooth don't work anymore. When enabling them, it scans nothing . I've made a factory reser without any psuccess !
Never seen an issue like this on any phone...
Thanks for your help guys
Click to expand...
Click to collapse
YassGo said:
Yesterday I dirty flashed March update bmand disabled verity stuff. It forced me to format data. Is it enough or is there a better clean flash way ?
Btw I tried the reset network thing without success
Click to expand...
Click to collapse
Mmmm...when you stated you "factory reset", it wasn't clear whether it was from the OS system setting or when flashing...
I don't think there is a "better clean" way to flash and/or reset the phone. If you're not flashing/sideloading OTA (which you aren't)...
It (reset network) was a very long shot, but worth exploring just in case it hadn't been tried yet...
I mean, I guess you can try Android Flash Tool and even go as far as to flash to both slots and relock bootloader to get a pure, stock status and see if the problem truly sticks that way. You've already wiped the phone, so I doubt this could hurt or you lose anything important at this point. But I can't imagine dirty flashing the latest March update (or even including disabling the verity stuff) wouldnt've addressed or reset things to set the issue straight...
If it's still there after relocking the bootloader and flashing to both slots, then it's warranty exchange time (if you ever want to resolve the issue)...
*most likely the flashing somehow wrecked the system board radio enough...
If/When this works, you'll need go through the trouble of unlocking the bootloader, and reflashing the Full Factory image with disabling the verity & validation stuff, before rooting again.
Ok I think it's a hardware problem. When I shake my phone, I hear something moving.
I dropped it from my bed saturday night. The wifi module must be disconnected.
Let's send it to Google....
YassGo said:
Ok I think it's a hardware problem. When I shake my phone, I hear something moving.
I dropped it from my bed saturday night. The wifi module must be disconnected.
Let's send it to Google....
Click to expand...
Click to collapse
Are you sure that what you are hearing move when you shake the phone is just the OIS for the camera? All phones with OIS will make some noise when you shake them.
jaseman said:
Are you sure that what you are hearing move when you shake the phone is just the OIS for the camera? All phones with OIS will make some noise when you shake them.
Click to expand...
Click to collapse
I don't know my friend. Google will send me the return process tomorrow. They told me 7 to 10 days for repairing. Why did I sell my old oneplus ?
YassGo said:
I don't know my friend. Google will send me the return process tomorrow. They told me 7 to 10 days for repairing. Why did I sell my old oneplus ?
Click to expand...
Click to collapse
I have had several OnePlus phones and they have all been great for me! However, I am having no problems with my 7 Pro either so....YMMV