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Moto G blocked in Motorola logo

Hi all,
my moto G is blocked when reboot at motorola logo.
I have rebooted from fastboot menu, also from recovery menu.
I also tried to clear cache data and reflash the stock ROM except the erase user data because I want or I would to don't lose my fotos.
mfastboot.exe flash partition gpt.bin
mfastboot.exe flash motoboot motoboot.img
mfastboot.exe flash logo logo.bin
mfastboot.exe flash boot boot.img
mfastboot.exe flash recovery recovery.img
mfastboot.exe flash system system.img_sparsechunk.0
mfastboot.exe flash system system.img_sparsechunk.1
mfastboot.exe flash system system.img_sparsechunk.2
mfastboot.exe flash modem NON-HLOS.bin
mfastboot.exe erase modemst1
mfastboot.exe erase modemst2
mfastboot.exe flash fsg fsg.mbn
mfastboot.exe erase cache
--mfastboot.exe erase userdata -- I don't execute this line
mfastboot.exe reboot
have you got any other idea?
Thx

What error messages are you getting?
Sent from my XT1039 using XDA Free mobile app

jasond567 said:
What error messages are you getting?
Sent from my XT1039 using XDA Free mobile app
Click to expand...
Click to collapse
Any error.
All the proccess of flashing runs OK, but when the moto G is restarted, it holds on motorola logo (white screen with blue logo M)

Did you flash KitKat or Lollipop?

Are you flashing exactly the same ROM into the phone?

audit13 said:
Are you flashing exactly the same ROM into the phone?
Click to expand...
Click to collapse
Yes! Because of this problem that my moto G is blocked into M logo when it restarts, I tried to flash again the same stock rom.

Are you flashing the same version (4.4.2 onto 4.4.2 or 4.4.4 onto 4.4.4) that was on your phone before you started having problems?

audit13 said:
Are you flashing the same version (4.4.2 onto 4.4.2 or 4.4.4 onto 4.4.4) that was on your phone before you started having problems?
Click to expand...
Click to collapse
Yes, I flash the same version: 4.4.4 onto 4.4.4

Any idea to try to solve this problem?

It seems to me that the phone is stuck because you did not do a complete wipe of the existing data and apps.
Maybe search for ways to pull the data from your phone in fastboot.

audit13 said:
It seems to me that the phone is stuck because you did not do a complete wipe of the existing data and apps.
Maybe search for ways to pull the data from your phone in fastboot.
Click to expand...
Click to collapse
This, or that the system partition wasn't mounted. That sometimes happens to me when I reflash a ROM. You can try to remount it using fastboot (No idea how, if there is a way) or flash a custom recovery to mount the partition. Or just try a full wipe and see if it helps.
Edit - You can safely wipe it btw, as long as you synced your photos to your google account, it will always be in the wonderful clouds

[Q] urgent help motog cant boot

Hello all urgent help needed. i have moto g xt10333 yesterday did ulocking bootloader and twrp installed . now today trying to do backup of system boot and data. after backup completed i tried to boot. but now its in bootloop. then i tried to go into twrp recovery. there it stuck at twrp logo. also tried to flash twrp again. but no effect. please help . what i have to do.
EDIT::
actually it was stuck at twrp logo .cant goin recovery. so what i did is flashed philz touch 6 cwm now i can boot in recovery. i did wipe all data and cache now m downloading stock firmware. now after that how to flash stock rom ? please tell me

To flash stock ROM, boot the phone into fastboot mode, connect it to your computer, and use fastboot or mfastboot commands to manually flash each partition.
If you have the 41.18 bootloader on your phone, don't bother flashing the motoboot file.
Here's how I flashed stock Telus 4.4.4 to my xt1032:
mfastboot flash partition gpt.bin
mfastboot flash motoboot motoboot.img
mfastboot flash logo logo.bin
mfastboot flash boot boot.img
mfastboot flash recovery recovery.img
mfastboot flash system system.img_sparsechunk1
mfastboot flash system system.img_sparsechunk2
mfastboot flash system system.img_sparsechunk3
mfastboot flash modem NON-HLOS.bin
mfastboot erase modemst1
mfastboot erase modemst2
mfastboot flash fsg fsg.mbn
mfastboot erase cache
mfastboot erase userdata
mfastboot reboot

audit13 said:
To flash stock ROM, boot the phone into fastboot mode, connect it to your computer, and use fastboot or mfastboot commands to manually flash each partition.
If you have the 41.18 bootloader on your phone, don't bother flashing the motoboot file.
Here's how I flashed stock Telus 4.4.4 to my xt1032:
mfastboot flash partition gpt.bin
mfastboot flash motoboot motoboot.img
mfastboot flash logo logo.bin
mfastboot flash boot boot.img
mfastboot flash recovery recovery.img
mfastboot flash system system.img_sparsechunk1
mfastboot flash system system.img_sparsechunk2
mfastboot flash system system.img_sparsechunk3
mfastboot flash modem NON-HLOS.bin
mfastboot erase modemst1
mfastboot erase modemst2
mfastboot flash fsg fsg.mbn
mfastboot erase cache
mfastboot erase userdata
mfastboot reboot
Click to expand...
Click to collapse
thanks for reply. i searched for flash lolipop stock steps but failed ..and also tried to flash using sideload....finaly managed to install cm12. now its working fine. no issue.

ankitsuthar said:
Hello all urgent help needed. i have moto g xt10333 yesterday did ulocking bootloader and twrp installed . now today trying to do backup of system boot and data. after backup completed i tried to boot. but now its in bootloop. then i tried to go into twrp recovery. there it stuck at twrp logo. also tried to flash twrp again. but no effect. please help . what i have to do.
EDIT::
actually it was stuck at twrp logo .cant goin recovery. so what i did is flashed philz touch 6 cwm now i can boot in recovery. i did wipe all data and cache now m downloading stock firmware. now after that how to flash stock rom ? please tell me
Click to expand...
Click to collapse
i have got the totally same problem
now please tell me how you were able to flash cm12
please please please

sjandroiddeveloper said:
i have got the totally same problem
now please tell me how you were able to flash cm12
please please please
Click to expand...
Click to collapse
yes brother. i used philz touch recovery and sideloaded CM12 and installed it. same step for gaaps and now its running cm12 latest...

ankitsuthar said:
yes brother. i used philz touch recovery and sideloaded CM12 and installed it. same step for gaaps and now its running cm12 latest...
Click to expand...
Click to collapse
But when i flash cm 12 through philz using otg it says cant mount data and flashes the rom
then again bootloops
Also when in philz i go to mounts and storage and mount data again same error cant mount data
PS: I think my data partition is corrupted do you know how to correct that
Sent from my E6 using XDA Free mobile app

sjandroiddeveloper said:
But when i flash cm 12 through philz using otg it says cant mount data and flashes the rom
then again bootloops
Also when in philz i go to mounts and storage and mount data again same error cant mount data
PS: I think my data partition is corrupted do you know how to correct that
Sent from my E6 using XDA Free mobile app
Click to expand...
Click to collapse
Ok ya i also got this issue.. do one thing which i did. boot in bootloader. find factory reset under recovery menu. then press volume up button. it will restart with i think motorola logo and wait some time. then again go into recovery you will get your partition back..
and then do sideload cm12.
hope this helps. reply if u still in problem.

ankitsuthar said:
Ok ya i also got this issue.. do one thing which i did. boot in bootloader. find factory reset under recovery menu. then press volume up button. it will restart with i think motorola logo and wait some time. then again go into recovery you will get your partition back..
and then do sideload cm12.
hope this helps. reply if u still in problem.
Click to expand...
Click to collapse
Can you please elaborate do i need to factory reset from recovery or i need to select the factory option in bootloader mode
Edit: I was able to flash cm 12 and its working fine now
Thanks anyway
Sent from my xt1033 using XDA Free mobile app

Stuck at Motorola Bootlogo after Security update

Device: XT1031 converted to XT1028 for use on Page Plus. Bootloader unlocked. Rooted with SuperSU 2.46 Running Stock Verizon 5.1 ROM 221.26.7.falcon_cdma.Verizon.en.US
Recovery: TWRP 2.8.7.0
I accepted the new security update - http://forum.xda-developers.com/moto-g/general/moto-g-1st-gen-actually-security-update-t3362323
and when it tried to install the update, the phone just rebooted into TWRP Recovery.
So I flashed stock recovery from the Verizon 5.1 ROM and then tried the update again. This time it completed the update and rebooted but is now stuck at the Motorola bootlogo.
I'm able to reboot into fastboot.
I tried flashing system.img_sparsechunk.0, .1, .2, and .3, and rebooted but there is no change.
What can I try to get past this?
Before starting this I made a backup using TWRP Recovery, can I reinstall TWRP and restore that backup?

it would help to see a log of the flashing process. Copy and paste command prompt screen. Take screenshots if necessary.
Fastboot Tutorial: http://forum.xda-developers.com/showthread.php?t=2542219
If the TWRP backup is still on phone, it might be worth transferring it to a PC / external OTG usb drive, as using the following fastboot command will erase it, along with everything else on internal storage:
fastboot command erase userdata​

lost101 said:
it would help to see a log of the flashing process. Copy and paste command prompt screen. Take screenshots if necessary.
Fastboot Tutorial: http://forum.xda-developers.com/showthread.php?t=2542219
If the TWRP backup is still on phone, it might be worth transferring it to a PC / external OTG usb drive, as using the following fastboot command will erase it, along with everything else on internal storage:
fastboot command erase userdata​
Click to expand...
Click to collapse
The TWRP backup was saved to an external OTG USB drive, so that's safe.
I was originally going to do the same as I did for the last update - http://forum.xda-developers.com/showpost.php?p=63976723&postcount=109 but tried it first and when it went straight to recovery, I figured I needed to flash stock recovery. I also figured I needed to flash system also, but it through me off when the sparsechunks were numbered 0 - 3 instead of 1 - 4.
I didn't see any errors when I did the flashes.
Right now my battery is drained all the way to 0%. Hopefully it charges back up.
I appreciate the response. Thanks.

Do all fastboot commands including erase userdata. Change sparsechunk names to match the files in the firmware folder you have downloaded. Phone should charge on fastboot screen, but probably not if at a very low percentage.

lost101 said:
Do all fastboot commands including erase userdata. Change sparsechunk names to match the files in the firmware folder you have downloaded. Phone should charge on fastboot screen, but probably not if at a very low percentage.
Click to expand...
Click to collapse
I'm using this stock ROM: XT1028_FALCON_VERIZON_5.1_LPB23.13-33.7_cid2_CFC.xml.zip
The sparsechunk files in that zip are named:
system.img_sparsechunk.0
system.img_sparsechunk.1
system.img_sparsechunk.2
system.img_sparsechunk.3
and I need to rename them:
system.img_sparsechunk1
system.img_sparsechunk2
system.img_sparsechunk3
system.img_sparsechunk4
Correct?
Then I would run the following commands one at a time and checking for an OK on each, correct?
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk1
fastboot flash system system.img_sparsechunk2
fastboot flash system system.img_sparsechunk3
fastboot flash system system.img_sparsechunk4
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
After that I can check that I can boot into the OS and then I can flash TWRP and restore my saved backup.
Does that sound right?
Thanks.

Don't rename the sparsechunk files. I said change the name when doing the fastboot commands.
mfastboot flash system system.img_sparsechunk.0
mfastboot flash system system.img_sparsechunk.1
mfastboot flash system system.img_sparsechunk.2
mfastboot flash system system.img_sparsechunk.3​
Edit: Use mfastboot: https://www.androidfilehost.com/?fid=24052804347778493

lost101 said:
Don't rename the sparsechunk files. I said change the name when doing the fastboot commands.
mfastboot flash system system.img_sparsechunk.0
mfastboot flash system system.img_sparsechunk.1
mfastboot flash system system.img_sparsechunk.2
mfastboot flash system system.img_sparsechunk.3​
Edit: Use mfastboot: https://www.androidfilehost.com/?fid=24052804347778493
Click to expand...
Click to collapse
OK, I got an error on the first one I tried:
C:\Moto G Flashing\MotoG_Verizon_5.1_ROM>mfastboot devices
TA965000I5 fastboot
C:\Moto G Flashing\MotoG_Verizon_5.1_ROM>mfastboot flash partition gpt.bin
target max-sparse-size: 256MB
sending 'partition' (32 KB)...
OKAY [ 0.029s]
writing 'partition'...
(bootloader) Preflash validation failed
FAILED (remote failure)
finished. total time: 0.318s
C:\Moto G Flashing\MotoG_Verizon_5.1_ROM>
And on the Moto G's screen:
cmd: getvar:max-sparse-size
cmd: download:00008000
cmd: flashartition
version downgraded for primary_gpt
Is that a problem?

Try flashing the latest available XT1028 Verizon 5.1 Factory Firmware Image:
XT1028_FALCON_VERIZON_5.1_LPBS23.13-33.7-2_cid2​

lost101 said:
Try flashing the latest available XT1028 Verizon 5.1 Factory Firmware Image:
XT1028_FALCON_VERIZON_5.1_LPBS23.13-33.7-2_cid2​
Click to expand...
Click to collapse
OK, that worked. I was able to flash back to the stock ROM.
I'm wondering if there would be any issue if I were to flash TWRP recovery and restore my saved backup?
Thanks for your help.

bw 1 said:
I'm wondering if there would be any issue if I were to flash TWRP recovery and restore my saved backup?
Click to expand...
Click to collapse
I don't personally restore TWRP backups because of bad experiences, but as long as you are using the latest available TWRP you should be okay.

lost101 said:
I don't personally restore TWRP backups because of bad experiences, but as long as you are using the latest available TWRP you should be okay.
Click to expand...
Click to collapse
I decided to start over and not try to recover from the saved file. I don't think there was anything on there that I really needed anyway. All my pictures and stuff was synced to Google.
I'm guessing that I ran into a problem by not flashing the 4 system sparsechunks from the stock ROM to remove root and I wasn't able to flash the same 5.1 that I had on there since it was updated. Flashing the latest newer build Verizon ROM worked because it was the same as what was contained in the update.
I didn't receive another OTA update and system update shows my phone as up to date with:
Android version: 5.1
Android security patch level: 2016-03-01
System version: 221.201.2.falcon_cdma.Verizon.en.US
Build number: LPBS23.13-33.7-2
I'm back to having a working phone. Thanks for your help. Hopefully this will help others too.

Moto G (1st Gen) - XT1033 - Unable to flash recovery/ROM (unlocked bootloader)

Hi All,
I have Moto G 1st Gen (XT1033), India in bootloop.
I have unlocked bootloader successfully. I can access bootloader menu where I am able to run fastboot/mfastboot commands from PC,
1. Flashing customer & stock recovery,
-twrp-3.0.2-0-falcon.img
-recovery-clockwork-6.0.4.7-falcon.img
-recovery-clockwork-touch-6.0.4.7-falcon.img​
Result: Does not give error but on rebooting the phone, stock recovery comes back with dead android with red exclamation mark
target reported max download size of 536870912 bytes
sending 'recovery' (7878 KB)...
OKAY [ 0.312s]
writing 'recovery'...
OKAY [ 0.140s]
finished. total time: 0.468s​2. flashing stock ROM
- XT1033_FALCON_ASIA_DS_5.1_LPBS23.13-56-2_cid7_CFC.xml.zip
mfastboot flash partition gpt.bin
mfastboot flash motoboot motoboot.img
mfastboot flash logo logo.bin
mfastboot flash boot boot.img
mfastboot flash recovery recovery.img
mfastboot flash system system.img_sparsechunk.0
mfastboot flash system system.img_sparsechunk.1
mfastboot flash system system.img_sparsechunk.2
mfastboot flash system system.img_sparsechunk.3
mfastboot flash modem NON-HLOS.bin
mfastboot erase modemst1
mfastboot erase modemst2
mfastboot flash fsg fsg.mbn
mfastboot erase cache
mfastboot erase userdata
mfastboot reboot​
Result: Does not give error but on rebooting the phone, there is no change phone is in bootloop only...
2. flashing custom ROM after booting (unable to flash but can boot) with TWRP (twrp-3.0.2-0-falcon.img)
- Android6.0.1_NX_R10.3.3_MotoG2013.zip
- cm-13.0-20160617-NIGHTLY-falcon.zip
- cm-12.1-20151117-SNAPSHOT-YOG7DAO1K9-falcon.zip
phone is detect as MTP when booting with TWRP which allows me to copy custom ROM to phone from PC.
using TWRP, trying to install ROMs as listed above.​
Result: it gets stuck forever in patching "patching system image unconditionally"
Can anyone suggest what could be wrong and how i can fix it?
Appreciate all the suggestion in advance.

Hey you can boot into fastboot which means that your phone is not hard bricked thats is a great news.
You can try wiping the partitions in the fastboot if the bootloader is unlocked
Try this in fastboot mode:
(Use mfastboot) :- http://forum.xda-developers.com/atta...1&d=1442444179
Code:
mfastboot erase system
mfastboot erase cache
mfastboot erase userdata
mfastboot erase recovery
mfastboot erase modemst1
mfastboot erase modemst2
Then install the stock rom or flash recovery then install a custom ROM.
Hit thanks if it worked..!
Stay Crazy

Try boot Twrp image and then flash Twrp image to the phone (from inside twrp, obviously). After that, select from menu "reboot to recovery". Phone should start twrp.
Format all partitions (advanced wipe) and install some custom rom and gapps.

@wald0rf, appreciate your suggestion.
As suggested, I did boot from TWRP and flashed TWRP (from inside TWRP). after that, after rebooting to recovery, I see stock recovery only (dead android)...

Hi @jignesh_shah. I'm facing the same issue. Did you find any solution as of now ?

JanardhanTS said:
Hi @jignesh_shah. I'm facing the same issue. Did you find any solution as of now ?
Click to expand...
Click to collapse
No, I have not find any solutions yet... looks like there is none!!!

jignesh_shah said:
No, I have not find any solutions yet... looks like there is none!!!
Click to expand...
Click to collapse
These are classic symptoms of corrupt (read only) emmc. There are multiple threads on this subject. I do know of one person who managed to flash CM13 via TWRP (perhaps using mfastboot boot twrp.img) and got that ROM to boot and run successfully. I suggest you try other ROMs, including a Stock-based one such as Identity Crisis 6.
One other thing to do is the following wipe via ADB: (ADB will work in TWRP - but you may need to be running linux)
http://forum.xda-developers.com/showpost.php?p=65431978&postcount=22​

@lost101, I went through many posts and did almost all the different suggestions.
1. flashing anything using TWRP gets stuck in "patching system image unconditionally"
2. I tried wiping entire flash, but gives i/o error
dd if=/dev/zero of=/dev/block/mmcblk0
dd: writing '/dev/block/mmcblk0': I/O error
7169+0 records in
7168+0 records out
3670016 bytes (3.5MB) copied, 2.781263 seconds, 1.3MB/s​
3. can you please point me to Identity Crisis 6 for XT1033? I checked on http://forum.xda-developers.com/moto-g/development/rom-identity-crisis-6-t3324595 it says its for XT1063/64/68...

@lost101,
I tried using idcrisis6_ds_v1.0.zip after booting with TWRP.
this time it gave different error.
symlink: no of symlinks failed = 1
Updater process ended with ERROR: 7
Error installing zip file '/sdcard/idcrisis6_ds_v1.0.zip'
Updating partition details...
...done

@jignesh_shah. Where did you execute 'dd' commands ? On terminal ? Because I have CWM + terminal.
Regards
Janardhan TS
sent from Mi

JanardhanTS said:
@jignesh_shah. Where did you execute 'dd' commands ? On terminal ? Because I have CWM + terminal.
Regards
Janardhan TS
sent from Mi
Click to expand...
Click to collapse
using adb shell from PC.

Can you please tell me how to execute adb shell. I'm not sure debugging mode is active on multiple mobile.
Regards
Janardhan TS
sent from Mi

JanardhanTS said:
Can you please tell me how to execute adb shell. I'm not sure debugging mode is active on multiple mobile.
Regards
Janardhan TS
sent from Mi
Click to expand...
Click to collapse
i dont remember exact steps but i guess nothing tricky - connect your phone with PC using USB and boot using TWRP (allow read/write). open command line, go to path where you have adb binary and supporting DLL files in the folder (I have attached with this message if you dont have) and run command "adb shell".
best luck.

jignesh_shah said:
i dont remember exact steps but i guess nothing tricky - connect your phone with PC using USB and boot using TWRP (allow read/write). open command line, go to path where you have adb binary and supporting DLL files in the folder (I have attached with this message if you dont have) and run command "adb shell".
best luck.
Click to expand...
Click to collapse
I don't have TWRP. i have CWM recovery. Do you know how to Execute using CWM recovery

JanardhanTS said:
I don't have TWRP. i have CWM recovery. Do you know how to Execute using CWM recovery
Click to expand...
Click to collapse
Sorry for the late response.
I did not have luck with CWM so cant say. But getting TWRP should not be issue...

I can't even change my recovery.
Regards
Janardhan TS
sent from Mi

JanardhanTS said:
I can't even change my recovery.
Regards
Janardhan TS
sent from Mi
Click to expand...
Click to collapse
to use TWRP, you need not to flash. you can boot using command mfastboot boot twrp.img
However, unable to flash recovery does not seem good sign. It may be due to corrupted flash (I am also facing same issue). Only solution I have come across is to replace motherboard, which is not easy & cheap to get!!!

Thanks. I'll try it out.
Regards
Janardhan TS
sent from Mi

Need help to install stock ROM on Moto G 2013 Falcon

Hi guys,
Im from the UK and I have a Moto G XT1032 device which was running Cyanogenmod 12 up until yesterday when I decided to re-install the stock rom. Unfortunately, I have well and truly botched it. The current situation is that I have TWRP set up as the recovery image, so I can get into 'AP Fastboot Flash Mode (S)' OR into TWRP.
I accidentally wiped the 'system' via TWRP which seems to have caused most of my problems. I have tried to install the stock rom using a flashable zip (which failed) and I have also tried around 10 times to install the stock rom using the fastboot commands:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
#fastboot flash system system.img_sparsechunk.3
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot reboot
When I try to do a basic wipe using TWRP, this is what shows up: hxxps://s27.postimg.org/r1dax21mb/falcon.jpg (change xx for tt, I don't yet have 10 posts so I cannot post links)
I just cannot seem to get the stock rom installed and booting no matter what I try. Can someone please work with me to get this sorted?
I would very, very much appreciate the help.
Thank you

Ok so i've managed to fix the 'unable to mount storage' issue via TWRP. I changed 'data' to EXT4 and I don't get any errors now.
But the problem is, for whatever reason, I am just unable to install a stock rom. I've used tutorials and still cannot seem to get a stock rom to load/work.
I used fastboot to install the rom files is this zip: XT1032_FALCON_TESCOGBSL_5.1_LPBS23.13-56-2_cid7_CFC.xml.zip
When I do a normal boot it gets stuck on 'Warning bootloader unlocked'
When I go to 'recovery', it boots up to a dead android which says 'no command'
When I go to factory restore, it gets stuck on the 'Warning bootloader unlocked' screen
What am I doing wrong?
edit: I even tried sideloading cyanogenmod and it said it was successful, but then it boots up to TWRP. Totally confused! In desperate need of help.
EDIT: I have now made progress. Here are my basic instructions:
put all the files from the zip file in a folder
put mfastboot.exe files into the same folder
install TWRP, erase
run bat file (add/remove sparse depending on files)
reboot and wait. Should work
I have managed to install the OS but wifi isn't working. And i'm now learning about a file called persist that I need to look into regarding wifi.