Hi guys,
I have my new phone bought on ebay (I forget the exact seller because was a friend of mine who bought it, i am overseas in Cuba) and from the beginning some icons are not painted correctly.
The thing has gotten worse since the phone restarts for no apparent reason and no matter what I am doing. Originally it came with the ZV8 software version , but i have permanently the notification for a downloaded update to install. So i do it and now i am with ZV9 version and has maintained the same problems.
I need any help you can give because i can't return the phone to US and here there is no official warranty service from LG that i can use.
Thank you and best regards.
I had a similar problem with my G Flex 2 after it updated to 5.11. It would randomly reboot and restart with optimizing apps almost every time. It did this at least twice a day. It would also have issues installing apps sometimes saying there was no storage available. When it did install apps sometimes they would crash when opening them. Eventually after resetting and erasing my device four times the issue went away. I read that sometimes this can be caused by a bad battery. See if your device stops crashing when it's plugged in. If it does it's probably the battery. If not try resetting it a few times in a row and see if the problem is still there.
probaina said:
I had a similar problem with my G Flex 2 after it updated to 5.11. It would randomly reboot and restart with optimizing apps almost every time. It did this at least twice a day. It would also have issues installing apps sometimes saying there was no storage available. When it did install apps sometimes they would crash when opening them. Eventually after resetting and erasing my device four times the issue went away. I read that sometimes this can be caused by a bad battery. See if your device stops crashing when it's plugged in. If it does it's probably the battery. If not try resetting it a few times in a row and see if the problem is still there.
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Click to collapse
Hi probaina, thanks for your answer!
By chance yesterday analyzing what happens I thought it could be a battery problem, because when reboots occurs and I watch the battery use log sometimes I find out that the percentage of battery drops for no reason. For that reason yesterday I left the battery ran out completely and then pluggin the phone on charge overnight in the hope that this would solve the problem. But today it has restarted twice already. I'll try what you say to keep the phone plugged in to see whether the problem occurs and I will keep you updated. Once again thank you for your time and response.
Best regards!
PS: Sorry about my english, is a work in progress!
Related
Hello all, I have an HTC Arrive running LEAD's 7.8 8858 ROM. I've been running this rom since January with very little issues. However, within the last couple of weeks I have been noticing strange things going on with my phone. Some mornings I have woken up and left for work and notice my phone is almost dead, even though I remember plugging it in the night before. Also, as of this week, after a reboot of my phone, the Call button shows Home Service instead of Sprint, but eventually changes over to Sprint. At times I will go to use my phone and see it has put itself in Airplane mode or has a locked sim card logo displayed instead of signal bars. In this case I have to reconnect to the network to regain functionality.
Now as of last night my phone is constantly rebooting while charging. I plugged it in last night and kept hearing a buzz (I keep it on vibrate), looked at the phone and it would be booting up. It fully boots to the Start screen and I can go ahead and begin doing something, but no matter what I'm doing it just shuts completely off without even saying Goodbye (literally). It continues to do this until I unplug it, and it ONLY reboots when plugged in. I've tried a battery pull a couple of times but to no avail. Its getting very annoying because it takes much longer to actually charge, and I also don't imagine this is very good for the phone itself.
I was planning on flashing LEAD's latest release to see if it fixes it, but I'm not sure if the phone will react this way plugged into the PC as well. I haven't plugged in to the computer yet to find out, hopefully it won't do this, else I won't be able to flash it.
Any ideas or suggestions? Has anyone else had this issue?
well i plugged into the pc and it still reboots however, when in the tricolor bootloader it does not reboot! so with this discovery i now know that its a bug in the OS causing the reboots. also, because its not rebooting in the bootloader, i should be able to reflash without issues, correct?
as a side note, the phone got VERY hot last night while left in to charge, so i will just charge my wifes phone and swap the batteries so that i wont damage my phone.
no one else has reported this issue with this ROM as far as i can see, only random reboots.
Sorry to hear about all those problems. Have you tried the latest ROM after the 8858 release? I suspect there could be some sort of corruption in the OS. If you haven't, I recommend biting the bullet and just restoring the phone. I also recommend flashing the latest ROM, since it has the latest OS version. If the phone isn't having problem when in boot-loader mode (tri-color screen), you should be OK to flash it.
leadpoizon said:
Sorry to hear about all those problems. Have you tried the latest ROM after the 8858 release? I suspect there could be some sort of corruption in the OS. If you haven't, I recommend biting the bullet and just restoring the phone. I also recommend flashing the latest ROM, since it has the latest OS version. If the phone isn't having problem when in boot-loader mode (tri-color screen), you should be OK to flash it.
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Click to collapse
thanks for the reply lead! i am going to flash you latest release now. i am going to look for an alternative way to backup pictures outside of Zune and the PC, but i dont think any exist.
i will post back when its up and running.
i flashed the 8862 ROM and its been plugged in for about an hour with no reboots
plus, this ROM feels snappier than the 8858. an issue i used to have with IE, that is gone in this build is it would open Google every time i click the IE tile.
thanks for the help leadpoizon
x_orange90_x said:
i flashed the 8862 ROM and its been plugged in for about an hour with no reboots
plus, this ROM feels snappier than the 8858. an issue i used to have with IE, that is gone in this build is it would open Google every time i click the IE tile.
thanks for the help leadpoizon
Click to expand...
Click to collapse
No problem. Glad your issue is fixed now.
Ok so I am no longer having the charging or battery issues anymore, but now my Marketplace is basically broken. When I can manage to begin a download it immediately goes to Attention Required, and upon clicking i get error code 8000ffff. So no apps will install/download from Marketplace. Also, on almost every game and app, it says this app is not available for your device, even ones i used to use on 8858. Some i have even manually installed and they work fine. Also when trying to even view many of the games in the Marketplace, I get error 805a0194. So far I haven't managed to install anything from the Marketplace aside from the Bank of America app.
I have tried resyncing with Live, rebooting the phone, tried changing Marketplaces and settings with the Marketplace Config app. Nothing fixes it
Any suggestions?
No one?
I'm beginning to think 8862 is to blame. I keep getting service unavailable errors from MP, or everything is not available for my device. I don't want to hard reset, but it looks like this isn't going away on its own. :/
x_orange90_x said:
No one?
I'm beginning to think 8862 is to blame. I keep getting service unavailable errors from MP, or everything is not available for my device. I don't want to hard reset, but it looks like this isn't going away on its own. :/
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Click to collapse
Sorry, I've moved on from this device, so I can't test anything now. I never had any issues like this on my device and I used it extensively for a long time after flashing that ROM.
This phone started rebooting frequently about 30 hours ago. Sometimes it won't power back on right away. Being plugged in makes no difference. It's sometimes rebooted mid-boot. Am on the PFD program. Haven't seen an update applied for at least a few days before this started happening. No new apps. I went through a factory reset earlier today but it's continued to happen in the last few hours. Any bright ideas what I could try at this point?
altintx said:
This phone started rebooting frequently about 30 hours ago. Sometimes it won't power back on right away. Being plugged in makes no difference. It's sometimes rebooted mid-boot. Am on the PFD program. Haven't seen an update applied for at least a few days before this started happening. No new apps. I went through a factory reset earlier today but it's continued to happen in the last few hours. Any bright ideas what I could try at this point?
Click to expand...
Click to collapse
You can try the hard reset.
You can also try reflash your Hardware Product Code (= origin ROM) with Nokia Software Recovery Tool software.
Careful: The two methods will remove your personal data.
It seems like it's worked itself out. It was happening for about 4 days. I restarted on my own (independent of its frequent self-reboots), factory reset it, pulled battery, tried everything I could and it kept rebooting, until it just kind of stopped. I have no idea what was going on.
altintx said:
It seems like it's worked itself out. It was happening for about 4 days. I restarted on my own (independent of its frequent self-reboots), factory reset it, pulled battery, tried everything I could and it kept rebooting, until it just kind of stopped. I have no idea what was going on.
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Click to collapse
I have something similar. I have Lumia 830. With Windows Update 8.1 Update 2. My Reboots are random:
* Sometimes reboots constantly for about 10-15mins.
* Sometimes few reboots and full startup of system.
* Sometimes using for different time periods, it reboots.
Hey people!
I've had my Ace Plus for a while now, and there's one problem that's getting on my nerves. A year or so ago, I rooted the thing, and then accidentally updated the OS- causing it to be soft-bricked. I fixed that by following one of the many guides and reinstalling android, and it works perfectly now- except for the random moments where it reboots without warning, sometimes more than once per day, sometimes not for a week, when I'm using it, but also when it's just sitting there or on the charger. Especially the last is annoying, since it will not reboot but just show the battery status if charging.
Seeing that the problem started after I bricked it that first time, I don't think it's an app that's causing it. I've tried 'unbricking' it a few times (always following guides). I also tried underclocking it (no result) and I even tried running a logger overnight a few times, which also didn't manage to catch the reason for the reboot when it did happen.
I did repair my sister's bricked phone once by not only flashing the PDA file, but also the bootloader, csc, modem and pit file. Is that what I need to do with mine? If so, where do I find these?
I still see it as a fine phone, and even though I'm ready to go get a better one, I was wondering what else I could try to find out what is happening/stop it from happening.
Thanks in advance, even if it's just for reading!
So I bought this Huawei Mate 8 and to be honest I really loved it, it's the best phone atm imo. And it's pretty expensive in my currency. I've owned the phone for a couple of months now, 4 months I'd say. And just 12 hours ago, problems started.
It all started when I attempted to use the fingerprint scanner and my phone randomly restarted. Huh, I ignored it. But it happened again when I tried to open settings. It'd crash randomly on random actions. But it almost always crashed when I tried to open settings or use scanner. I removed my SD card and then it worked fine for a couple of hours, then it restarted again.
And sometimes it restarted many times over to the point where I'd think it's boot looping. But it'd eventually start. I reset the phone hoping it'd fix the problem if it's software related. But it always restarted right before I could enter my Google account to start the phone. But it reached it's eventual death. It crashed again but it didn't restart this time. I tried connecting it to its charger, but no response and no heat at all, not even in the charger's adapter. And my laptop didn't detect it at all.
What should I do now? This phone is new and expensive. I'm very careful with my devices and it's in a perfect condition. The only incident with it was when my selfie stick got too tight on the power button for like 10 seconds then I took it out. That was the same day the issue happened, so I'm not sure if it's just a coincidence. Anyways please tell me what I should do right now, and yes, the phone is still in warranty but I doubt they'd change it for me, their customer service is **** where I live.
Update
A couple of hours later, it was completely and utterly dead. I tried to press the power button and it turned on, it froze on the Huawei logo for like 3 minutes then it restarted again. It's acting really random right now, random restarts and then completely dead, then alive again...
Update #2:
I hard reset again and it's working pretty fine for now, I'll update again soon, but I strongly doubt that the problem is gone.
Hello, everyone.
I'm using an OPO since october 2014 and I had no intention of buying a new phone in the near future. But now I'm worried about it.
Abouth three weeks ago, my phone started to freeze and reboot. At the time I was using sultan's latest ROM. I thought the problem was the latest updates and, as I wanted to test Nougat, I decided to download Lineage.
To my surprise, I kept having random freezes and reboots.
While reflashing ROMs and changing kernels, I had some reboots. Yes, self rebooting while on recovery.
So I decided to get it totally back to stock and re-start fresh.
Phone froze and restarted on COS initial config. And, after that, rebooted again when updating Gmail apps.
During these three weeks, it kept on with no reboots for, at max, around 40 hours.
Is there any way I can test my phone to determine if it's a hardware issue? It all makes me think it is. :/
Any clue is welcome.
Thanx.
Cappelletti said:
Hello, everyone.
I'm using an OPO since october 2014 and I had no intention of buying a new phone in the near future. But now I'm worried about it.
Abouth three weeks ago, my phone started to freeze and reboot. At the time I was using sultan's latest ROM. I thought the problem was the latest updates and, as I wanted to test Nougat, I decided to download Lineage.
To my surprise, I kept having random freezes and reboots.
While reflashing ROMs and changing kernels, I had some reboots. Yes, self rebooting while on recovery.
So I decided to get it totally back to stock and re-start fresh.
Phone froze and restarted on COS initial config. And, after that, rebooted again when updating Gmail apps.
During these three weeks, it kept on with no reboots for, at max, around 40 hours.
Is there any way I can test my phone to determine if it's a hardware issue? It all makes me think it is. :/
Any clue is welcome.
Thanx.
Click to expand...
Click to collapse
Get your device checked at a local shop. Looks to me like a battery or logic board issue.If it's battery then you can get a replacement but if its logic board then yes,you should consider buying new device.
Mr.Ak said:
Get your device checked at a local shop. Looks to me like a battery or logic board issue.If it's battery then you can get a replacement but if its logic board then yes,you should consider buying new device.
Click to expand...
Click to collapse
I'm fairly sure that there is no local shop that could check it.
Right now, before checking this thread, I let the battery completely drain and now it's on the wall recharging. I'll enter recovery when it's 100% charged and do a factory reset. Then install everything back and use it for a few hours.
Let's see it that helps.
Thanx for the reply.
- phone battery completely drained
- phone battery completely charged
- booted to recovery and factory reseted
- initial COS configuration done without any freeze and/or reboot
- updating Google Apps
So far, so good.
And it rebooted twice, during apps update.
Although it updated main Google apps, it was not supposed to reboot.
:/
Hmmm...if random reboot but able to boot normally afterwards then you need to tweak the kernel a little bit but if is random reboot and then stuck at 1+ logo or bootanimation then your battery is dying....
to check whether the battery is dying just wait until next reboot...if it stuck on 1+ logo or bootanimation, turn off the phone completely then plug in the charger...it it charge for 5 minutes in offline mode then turn it on while the charger still connected...if its boot normal then it is confirmed that the battery is dying...replace a new battery as quick as possible...
I've been living with random freeze+ automatic reboot since COS13 it's a PITA but doesn't cost me anything to wait 1min until full reboot, only problem are lucky patch on boot which take longer but nothing that bad. I was never able to troubleshot the issue, usually happens to me when I receive some notification I see the LED and try to unlock but the phone stays blacked out (even though it's clearly on since notifications are shown on the LED) until I force reboot.
Over the years I tried insane amount of ROMs and kernels, nothing changed, adding to that the fact that 10% of the times when i put it in charge (original charger+cable) says 7h or 6h until full charge (and I actually have to wait all that time), I just have to unplug and try again until it fixes. It's not the charger because I tried it with other phones, so I started to assume my problems are the small board with the charging board + battery. But I never had the willing to change it. I'm "fine" with how it works.
iPusak Gaoq™ said:
Hmmm...if random reboot but able to boot normally afterwards then you need to tweak the kernel a little bit but if is random reboot and then stuck at 1+ logo or bootanimation then your battery is dying....
to check whether the battery is dying just wait until next reboot...if it stuck on 1+ logo or bootanimation, turn off the phone completely then plug in the charger...it it charge for 5 minutes in offline mode then turn it on while the charger still connected...if its boot normal then it is confirmed that the battery is dying...replace a new battery as quick as possible...
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Click to collapse
It does not get stuck. At times, it reboots during boot. Some times (rarely) it does that for two or three times and then turns off. But most of the time it freezes, reboots and I can use it normally for hours and hours.
seanwlk said:
I've been living with random freeze+ automatic reboot since COS13 it's a PITA but doesn't cost me anything to wait 1min until full reboot, only problem are lucky patch on boot which take longer but nothing that bad. I was never able to troubleshot the issue, usually happens to me when I receive some notification I see the LED and try to unlock but the phone stays blacked out (even though it's clearly on since notifications are shown on the LED) until I force reboot.
Over the years I tried insane amount of ROMs and kernels, nothing changed, adding to that the fact that 10% of the times when i put it in charge (original charger+cable) says 7h or 6h until full charge (and I actually have to wait all that time), I just have to unplug and try again until it fixes. It's not the charger because I tried it with other phones, so I started to assume my problems are the small board with the charging board + battery. But I never had the willing to change it. I'm "fine" with how it works.
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Click to collapse
I'm "almost" fine with the way it works for me. As most of the time it's fully operational.
I found a OPO with damage screen for sale here. He guy didn't want too much $ for it. I bought it and will receive next week. Will try to swap logic boards.
Let's see what happens.
Was able to have logcat running when the device froze (during game) and rebooted.
Is anyone able to see any error on the log that could make the device freeze and reboot?
Got the broken screen OPO two days ago. Yesterday my phone was impossible to be used. Rebooting like hell.
I swapped logic boards and all is fine. No freezes and reboots (of course, it's pratically another phone). I kept only my screen, housing and battery.
My logic board had a 2.5 sticker on it. The one I got now has a 2.1 sticker. Does anyone know what's that about?