Alright. This is a 100% stock Nexus S- nothing "development" wise was done to the device, no system tools installed that could cause issues, basically nothing but basic apps loaded on the device.
It just started today. I was working on my bf's Vibrant (another, more successful story) and grabbed my Nexus and hit the power button and it did not turn the screen back on. Holding the power button down did not reboot the device, and none of the buttons would light up or function.
So, I pulled the battery. Now every time I try to boot, it hits the "Google" screen and stays put. I left it alone for 5 minuets hoping it would finish booting and nothing. The soft buttons will light up, and if I touch them they register the touch but it does not help the phone to boot.
I do know that the phone was basically dead right before this happened, and at first I thought it was just dead. However, its been on the charger for at least 30 minuets- which should have given it enough of a charge to boot up, and still nothing.
What could cause this issue?
I did install a couple of new applications today, and I know the market updated a bunch of them but they're all apps that I've had on several phones (minus the two new ones today) and have never had an issue with any of them. The two new ones I downloaded were OS Monitor, and a 2G/3G toggle for hopes of improving some battery life.
But those are the only two things I've done differently. I've only been using the phone for a week but I haven't had any problems at all, before this.
Now- if worst comes to worst I can seem to get into the bootloader, and through that, stock recovery. So I can try to do a factory reset and wipe cache but without a backup I really kinda hope thats a last resort.
Please help, and let me know if you need any more information.
Thank you!
I understand that you're fully stock which I assume means you have a locked bootloader (everything I say from here on out assumes as such)? First, I'm going to also assume that you didn't update to 2.3.3? If not, then follow the steps in this guide to boot into a custom recovery and from there go to backup and restore and do a NANDroid backup. Now go to mounts and storage and mount USB storage (or whatever its called, don't have my phone right here). Plug your phone into your comp and copy over whatever you'd rather not lose from your SDcard (just in case you have to wipe). Now download the 2.3.3 update from here and put it on the root of your SD card. Now go back and flash this. Reboot and see if you're golden. If so, great, if not try a factory reset.
If that doesn't work go through the steps again to boot into a custom recovery, you might have to unlock your bootloader and wipe all your data (again) and restore your backup and try doing a factory reset with that. Don't worry about unlocking the bootloader, it can be relocked with a simple command and it won't wipe anything to relock it.
Here is the command just in case:
Code:
fasboot oem lock
I got all the way to having clockwork recovery booted up on the phone, but nothing would mount. Everything gave me an error, and factory reset froze...
I don't think there is anything I can even do from here, is there?
i've searched high and lo, been reading up on this forum for awhile now, reading the tutorials, etc. i must now hang my head in shame. managed to root my phone, put android revolution ROM on it, yay go me. decided i wanted to restore back to previous ROM. couldn't boot into bootloader via vol - and power, so i used ROM manager. went into backup/restore and picked a previous version. rebooted phone and now it hangs on the white HTC screen. i can take my battery out and put it back in and it will charge my phone. i think this might be my mistake, the battery was yellow when i tried all this. but it's been charging for awhile now, and still nothing. when i try to turn it on or the vol- and power it gets stuck on the white screen and is no longer charging. i've looked and looked and seen some suggestions of booting into recovery, etc. but i can't for some reason boot into anything. i'm not sure if i'm doing something wrong or what. any help or suggestions would be greatly appreciated.
ok, when i take the sd card out, it boots just fine, so what would my next step be?
Haha....you didnt wipe your device clean before restoring from your backup!
Remove the battery and place it back in, hold the bottom volume button and lock button...you should boot into Hboot(white screen also)
give it like 20 seconds because it will search for a file and select the recovery option by scrolling using the volume keys.
factory reset phone and go into advanced-wipe dalvik-cache
now install any rom or any backup!
You must do this for every ROM and every restoring of a backup...
thank you for your response, but i corrected my mistake, and wiped everything, but the backups i was trying to go back too still didn't work. still got stuck on the screen. i was however able to flash the ROM i had, but it's very basic, and nothing like what i flashed from it originally.
Anyone else had issues performing factory resets? My Nexus 5 seems incapable of completing it. So far I have tried doing a factory reset from the settings menu 4 times. Every single time it locks up on the erasing step. I don't mean it takes a little longer. I have let it sit for almost half an hour and the little android robot sits there taunting me.
Every time I have had to manually go into the bootloader and sideload a factory image, which works fine.
Any ideas why this problem is occurring? Faulty memory maybe?
Same issue here, phone is getting nice and warm but the little robot just sits there twiddling his antennae. Forced restart either normally or into recovery mode lands me right back on the erasing screen, looks like nothings going to happen unless I intervene another way. Any ideas?
Try pushing the system.img using fastboot. Might be best to start over and do a clean install.
Have you tried doing a factory reset in recovery instead?
Sent from my Nexus 5 using Tapatalk
Same problem
I have the same problem with the loop at the erasing screen. It will not go into recovery so that I can fix it. I tried flashing the Stock Rom again but no use. Please help me or at least give me some pointers what to try next.
jizkidjnr said:
Same issue here, phone is getting nice and warm but the little robot just sits there twiddling his antennae. Forced restart either normally or into recovery mode lands me right back on the erasing screen, looks like nothings going to happen unless I intervene another way. Any ideas?
Click to expand...
Click to collapse
martinancevski said:
I have the same problem with the loop at the erasing screen. It will not go into recovery so that I can fix it. I tried flashing the Stock Rom again but no use. Please help me or at least give me some pointers what to try next.
Click to expand...
Click to collapse
I have the same problem
I'm sure you wait a long time...but if not, mine probably took 10-15 minutes to finish...
Sent from my Nexus 5 using xda app-developers app
i have the same problem
What is your recovery? Version # also? How did you root? <--- this goes to the rest of you guys too because it seems like its happening to more than one person.
Follow this: Maybe flash the stock recovery found in here http://forum.xda-developers.com/showthread.php?t=2513701
fastboot flash recovery C:/image-hammerhead-krt16m/recovery.img
^^ the command
edit: on second thought start over.
lpforte said:
Anyone else had issues performing factory resets? My Nexus 5 seems incapable of completing it. So far I have tried doing a factory reset from the settings menu 4 times. Every single time it locks up on the erasing step. I don't mean it takes a little longer. I have let it sit for almost half an hour and the little android robot sits there taunting me.
Every time I have had to manually go into the bootloader and sideload a factory image, which works fine.
Any ideas why this problem is occurring? Faulty memory maybe?
Click to expand...
Click to collapse
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
iori said:
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
Click to expand...
Click to collapse
ADB sideload: place the rom you want to flash in the fastboot folder and in the phones recovery select adb sideload, then on the pc in cmd type: adb sideload namerom.zip and it will start flashing.
gee2012 said:
ADB sideload: place the rom you want to flash in the fastboot folder and in the phones recovery select adb sideload, then on the pc in cmd type: adb sideload namerom.zip and it will start flashing.
Click to expand...
Click to collapse
thanks
but i finally found out that the stock recovery was somehow corrupted after factory reset
then I unlocked the bootloader and flashed TWRP recovery, and voila! my device booted normally
Nexus 5 hung at reset
iori said:
hello
I have the same exact problem
I'm completely stock and I want to reset all so I do factory reset from menu setting, backup & reset
And since, my nexus stucked in "erasing...."
I have tried flashing factory image according to this guide, succeeded, but then still stucked in android logo with endless progress bar (but this time without "erasing....")
Need help how to restore it
All I want is to factory reset
How did you actually sideload factory image?
thanks
Click to expand...
Click to collapse
Exactly the same problem here. Nexus 5 running 4.4.2 kept powering off randomly roughly once a day. Attempted a factory reset and it got stuck at erasing. Having unlocked the bootloader and following the steps to unlock and reboot, I have a progress bar with the animated android icon, apparently stuck at the same stage, but without the "erasing" caption.
As far as I'm concerned, I can nothing with the phone at present short of taking it back, though they'll likely take issue with my attempts to rectify myself
mannschaftpag said:
Exactly the same problem here. Nexus 5 running 4.4.2 kept powering off randomly roughly once a day. Attempted a factory reset and it got stuck at erasing. Having unlocked the bootloader and following the steps to unlock and reboot, I have a progress bar with the animated android icon, apparently stuck at the same stage, but without the "erasing" caption.
As far as I'm concerned, I can nothing with the phone at present short of taking it back, though they'll likely take issue with my attempts to rectify myself
Click to expand...
Click to collapse
I'll add that I've also tried the Nexus Root Toolkit v1.8.0 to flash stock. Appears to go fine, recreating the file system and loading software, then as soon as it gets to the "erasing cache" step it just sits there for hours and makes no progress.
I know I probably shouldn't promote toolkits but you can always try this. Seems to have worked for a lot of people.
http://forum.xda-developers.com/showthread.php?t=2513937
Sent from The Deathstar
Same thing happened to me yesterday. My N5 is rooted, running stock rom and recovery. I had some corrupted app date showing in Titanium that I could not remove that were causing a Play store issue for me. I backed up my phone with TB and ran a factory reset in settings. The phone was stuck on the 'erasing' screen for maybe 20 minutes, so I put the phone in fastboot and from there back into recovery. This took me back to the 'erasing' screen to my dismay. I put the phone down and started searching for a solution online, but then I noticed after about 7 minutes the erase process had finally finished on its own and the phone rebooted normally again.
Based on what others are saying in this thread it appears the factory reset process via settings or stock recovery can hang sometimes. If you power off, start the phone in fastboot and select recovery again, I'm guessing the factory reset process restarts and hopefully it will then work properly the next time, like it did for me.
Well when I did a factory reset from settings, it took nearly 20-25 minutes to finish. The next time I did a reset, it completed within 10 minutes
I guess this problem occurs randomly.
Be patient
My guess is that you just need to be patient -- my device took nearly 45 minutes to reset. It seems to me that the time required is proportional to either the amount of data or the number of files you have on the device. My device had a mix of large files (such as musics and photos) and many many small files (sensor data log files), so it's hard for me to say which of those contributed more to the long reset time.
Based on what others are saying in this thread it appears the factory reset process via settings or stock recovery can hang sometimes. If you power off, start the phone in fastboot and select recovery again, I'm guessing the factory reset process restarts and hopefully it will then work properly the next time, like it did for me.
Click to expand...
Click to collapse
This worked for me too. On the initial 'Return to factory defaults' it got stuck for about 45 minutes. I then follow the advice above:
- Put the N5 in Fastboot by pressing: Vol. Up + Vol. Down + Power
- Select: Recovery and press on Power to proceed
- Phone reboots, still into the 'Androidman' but it seems that the 'Return to factory defaults' also restarts.
- Wait about 10 minutes and the Phone powers down automatically. Upon startup you enter the 'Initial configuration menu' so the factory reset has been completed.
Still stuck on Erasing screen, running out of options
Hello,
I am a newbie with zero developer knowledge and received my Nexus 5 in the mail yesterday. I liked the phone specs and that is the only reason I got it. I left it alone while it charged up and the first thing I did once it was finished was perform a Factory Reset (it was a "like new" phone so I just wanted to be safe) and have been stuck on the Erasing screen ever since. Pressing Vol- and Power button does take me to the bootloader screen, however, any option I choose by pushing the power button, such as Recovery Mode, sends me back to the Erasing screen. Pushing Vol+, Vol-, and Power shuts the phone off completely. Holding the Power button down does nothing more than restart the phone into the Erasing screen. I have also let the phone die twice and as soon as it has enough juice to come back on, it goes straight to the Erasing screen. Everything on the phone is stock and it is completely unrooted. The bootloader screen also indicates it is unlocked. I have attempted to flash it as per instructions I have found on here but I am unable to download the stock factory images. It gets to about 90% before the install fails and I have tried to install three times already. I do have the 15 Second ADB installed, however. I assumed the install of the factory images failed because I don't have WiFi and I'm running completely off of limited 3G data (I live in the middle of no where with no high speed internet to speak of). So in lieu of all that I have attempted, is there ANYTHING at all that can be done to get the phone off of this Erasing screen? Or do I just need to try and return it because it's useless at this point? I did at first let the process run but it's now been 24 hours stuck on this Erasing screen with no improvement. I'm fairly certain it runs KitKat 4.4.0.
Ok so, I flashed a CM13 rom on a K4 Note (16GB internal and 3GB ram version). I pretty much followed all the steps required for flashing - unlocked bootloader - installed TWRP - wiped (factory reset) - flashed the Rom. Now, the phone booted up alright and worked for a day. The phone doesn't belong to me, and the owner decided that he wanted to factory reset it one more time. Since I also wamted to show him how TWRP functions, I booted into recovery via the advanced boot option in Cyanogen (Did not use the key combination). So this phone turns off and decides not to start. I waited for some time and decided to manually power it up. It won't. I held down the key for about 5 minutes and yet, to no avail. Not even a vibration. No response at all.
So, I would like to understand what happened with the phone, since as far as I can tell, TWRP was working fine. I used the key combo method to boot into TWRP thrice the night before - to flash CM, to flash gapps and to flash thr xposed installer. I can say CM was working fine since I used it for a night to get a hold of any bugs. Nothing went wrong at that time.
So, what can I do now? Since the phone is completely unresponsive and is not being detected upon being connected to the PC, I suppose it's hard bricked. But what cause the brick in the first place? Any possibe way to recover the phone? Is it even hard bricked though?
What about battery charging % frist chik battery I think battery fult
Sent from my GT-I9505 using Tapatalk
Nah, it doesn't charge either. I tried plugging it in and turning it on. It still won't.
It's just sitting there. Doing nothing.
Hi, it is an older device so you might have experienced everything possible.. so,
After a long time of trying to fix that phones mind, I wiped everything avaible in TWRP
multiple times(got mad). Last thing was data.
That way I went from a bootloop to an active nothing.
Phone does not react to any command, it does not react to USB charging or on PC.
That's the case a few months back, the phone halfway in the trash and I bought
myself a iphone (hate it).
I put the Galaxy S7 on a charger today and it starts immediatly in to TWRP.
From there I tried to install a ROM that's left on the SD card, which forced
a restart into TWRP. Into download mode I managed to install the stock Oreo ROM via Odin.
It went through like a charme, all green. PASS!
The phones screen is black and does not react to any command, nothing.
I had "auto-reboot" activated.
The phone is active it's warm and I'm waiting for the battery to die again, to restart.
..meanwhile,
Can you give some advice please?
Why would the phone have struggle with the boot with stock rom installed.(which has worked before,no updates installed)
When should I install TWRP?
When do I install what kernel?
Last thing running was the LightROM with moro kernel with nothing tweaked.
Also. The issue why i deaded the phone was a camera/flash thing, where I could only take pictures with flash activated.
Front and back camera. On all camera apps, I couldnt scan my ID for banking due to that.
Also on different kernels and different ROMs including the Samsung stock.
Why would that be
Could not accept...
Jvers said:
Hi, it is an older device so you might have experienced everything possible.. so,
After a long time of trying to fix that phones mind, I wiped everything avaible in TWRP
multiple times(got mad). Last thing was data.
That way I went from a bootloop to an active nothing.
Phone does not react to any command, it does not react to USB charging or on PC.
That's the case a few months back, the phone halfway in the trash and I bought
myself a iphone (hate it).
I put the Galaxy S7 on a charger today and it starts immediatly in to TWRP.
From there I tried to install a ROM that's left on the SD card, which forced
a restart into TWRP. Into download mode I managed to install the stock Oreo ROM via Odin.
It went through like a charme, all green. PASS!
The phones screen is black and does not react to any command, nothing.
I had "auto-reboot" activated.
The phone is active it's warm and I'm waiting for the battery to die again, to restart.
..meanwhile,
Can you give some advice please?
Why would the phone have struggle with the boot with stock rom installed.(which has worked before,no updates installed)
When should I install TWRP?
When do I install what kernel?
Last thing running was the LightROM with moro kernel with nothing tweaked.
Also. The issue why i deaded the phone was a camera/flash thing, where I could only take pictures with flash activated.
Front and back camera. On all camera apps, I couldnt scan my ID for banking due to that.
Also on different kernels and different ROMs including the Samsung stock.
Why would that be
Could not accept...
Click to expand...
Click to collapse
OK so what you've done is correct flashing stock (which includes stock kernal). You have to make sure the stock ROM is correct for your device and region or it will not start.
It's not unusual to have to flash it twice with Odin.
Next up you don't need to wait for batt to die to restart. Press volume down+home+power and keep them pressed until phone restarts. Should now be in download mode, reflash correct ROM with Odin. TWRP is wiped off the phone when you flash a stock ROM.
If it doesn't go through the boot up/freezes/ does nothing etc. You need to "wipe cache" then reboot from the recovery menu.
Press and hold volume down+home+power. As soon as the screen goes black move your finger to volume up (it may take more than one attempt). Once your in recovery menu use volume up and down to move through options and power to execute. Wipe cache then reboot and allow the phone to go through all the reboot stuff. It can take a few minutes just leave it alone. It will also reboot a couple of times.
If it does nothing after 15 minutes then start again and repeat the process.
Thanks for reply.
The Phone was off for a day and after charging for 1h it still does not react to any command. Vol down + home + power does nothing. Same with vol up.
Is there a way to force a boot? Even if the PC does not recognize a device on usb?
I Tried the commands 30 secs each, plugged in and off. Also usb port is not broke since the phone is getting temperature after a while charging..