Database Info

Rebooting may be a hardware problem

First g2x rebooted constantly. Froze up on charger. Required battery pull.
New g2x hasn't rebooted yet. Same SIM card.
My guess is that if yours reboots you got a dud and should exchange it.

strung said:
First g2x rebooted constantly. Froze up on charger. Required battery pull.
New g2x hasn't rebooted yet. Same SIM card.
My guess is that if yours reboots you got a dud and should exchange it.
Click to expand...
Click to collapse
http://www.petitiononline.com/LGO2XPrb/petition.html

strung said:
First g2x rebooted constantly. Froze up on charger. Required battery pull.
New g2x hasn't rebooted yet. Same SIM card.
My guess is that if yours reboots you got a dud and should exchange it.
Click to expand...
Click to collapse
The same happened to me. First phone suffered from reboots.
My replacement is fine but I still haven't root it, so I blamed it on the root process.
Is yours rooted?

To counter your point..
Original G2X - rebooted a lot but then removing apps, software changes have made it more stable. Usually go 3+ days without a reboot
Replacement G2X (sent back) - rebooted just like my first one so i didn't even bother removing apps. SAME BATTERY AS ORIGINAL!
I also think it's mainly the battery which is what you're seeing by getting a replacement. I think some batteries don't charge properly so there are times when the voltage drops too much to sustain the phone causing a lock/reboot. I've been monitoring my phone and the more I think about it the more I realize most of my reboots happen after I had taken it off the charger at 100%. I can use it without charging it and it never reboots. Also battery monitor widgets,etc. cause reboots which all comes back to a bad battery or horrible battery driver which CM devs have already said existed.

After months of being in denial about the same problem which has plagued the O2X since launch, a couple of weeks ago LG Europe acknowledged the problem publicly and said it was software.
http://translate.google.com/transla...alligevel-problemer-med-optimus-2x,lid.15324/
Here's the post on the O2X forum that discusses the problem in gory detail. Interestingly, it says the Atrix is having a similar issue which could certainly point to the processor.
http://forum.xda-developers.com/showthread.php?t=1041546

The rebooting is a software issue. The only time my phone rebooted was when I installed an app (Fring). After I uninstalled it, no issues.
Sent from my LG-P999 using XDA App

sstang2006 said:
The same happened to me. First phone suffered from reboots.
My replacement is fine but I still haven't root it, so I blamed it on the root process.
Is yours rooted?
Click to expand...
Click to collapse
Neither were rooted. Also, rooting in and of itself is incidental; it would not affect the issue as rooting does not change any of the kernel files.
mobilehavoc said:
I also think it's mainly the battery which is what you're seeing by getting a replacement. I think some batteries don't charge properly so there are times when the voltage drops too much to sustain the phone causing a lock/reboot. I've been monitoring my phone and the more I think about it the more I realize most of my reboots happen after I had taken it off the charger at 100%. I can use it without charging it and it never reboots. Also battery monitor widgets,etc. cause reboots which all comes back to a bad battery or horrible battery driver which CM devs have already said existed.
Click to expand...
Click to collapse
Very interesting. This corresponds to what I experienced, and I think you may be on to something here.
kangxi said:
The rebooting is a software issue. The only time my phone rebooted was when I installed an app (Fring). After I uninstalled it, no issues.
Sent from my LG-P999 using XDA App
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I guess I have been one of the lucky ones. I bought my phone on the 22nd and have never had a reboot or lock up happen. Also my lcd bleeding is pretty minimal. Im still exchanging my phone for a new one because the little black piece of plastic that covers the camera just fell off one day plus I have a dead pixel on the screen that driving me nuts.

sstang2006 said:
The same happened to me. First phone suffered from reboots.
My replacement is fine but I still haven't root it, so I blamed it on the root process.
Is yours rooted?
Click to expand...
Click to collapse
It is not the root process. I thought the same thing the first night after I rooted. The phone would not stay on for more than 5 minutes. The store rep did not believe me and tried his sim card and sure enough after five minutes sitting on the counter it turned off and only by pulling the battery was he able to get is re-started. Some of the phones are screwed up. Swap it. My new one is running great except for the battery life.

strung said:
Neither were rooted. Also, rooting in and of itself is incidental; it would not affect the issue as rooting does not change any of the kernel files.
Click to expand...
Click to collapse
good to know

Are you serious with your response to my comment? That was unnecessary as I was being serious and many people can say the same.
Sent from my LG-P999 using XDA App

kangxi said:
Are you serious with your response to my comment? That was unnecessary as I was being serious and many people can say the same.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Oh. Sorry. It just seems that on a lot of threads where people post about problems they are having, you jump in say you don't have any issues and to uninstall something like Fring that works fine on every other phone, so I thought you were trolling.

sstang2006 said:
The same happened to me. First phone suffered from reboots.
My replacement is fine but I still haven't root it, so I blamed it on the root process.
Is yours rooted?
Click to expand...
Click to collapse
Although I often manually reboot the phone. I haven't seen one single auto-reboot or freeze, before or after root. So I don't think root is the cause of auto-reboot.
All bloatware are there and running, sometimes I manually close CarHome and TeleNav after reboot, sometimes I forget to do so.
From what I've seen, auto-reboot does look like a hardware problem. To be more specific, those devices are defective.

rhinology said:
Although I often manually reboot the phone. I haven't seen one single auto-reboot or freeze, before or after root. So I don't think root is the cause of auto-reboot.
All bloatware are there and running, sometimes I manually close CarHome and TeleNav after reboot, sometimes I forget to do so.
From what I've seen, auto-reboot does look like a hardware problem. To be more specific, those devices are defective.
Click to expand...
Click to collapse
Just jinxed myself. Right after I replied to this thread I saw first freeze. After pulling battery and putting it back I saw "System Checking..." upon booting, and many force closes after boot was completed.

strung said:
Oh. Sorry. It just seems that on a lot of threads where people post about problems they are having, you jump in say you don't have any issues and to uninstall something like Fring that works fine on every other phone, so I thought you were trolling.
Click to expand...
Click to collapse
Just offering what worked for me. If that's not the case then just return your phone. You can keep getting a new one or listen. There's nothing wrong with the phone that a software update probably wouldn't fix.
Sent from my LG-P999 using XDA App

I think its HW. If its SW it doesn't explain why one phone would reboot and a replacement would not.

almostinsane said:
I think its HW. If its SW it doesn't explain why one phone would reboot and a replacement would not.
Click to expand...
Click to collapse
+1
Someone explain how the first phone reboots and the replacement does not ( same apps, same usage).

sstang2006 said:
+1
Someone explain how the first phone reboots and the replacement does not ( same apps, same usage).
Click to expand...
Click to collapse
My 2nd phone has no auto shutdown yet, but I am using new sim card. My ex G2X was using the old sim card.

My week old today G2x, 4/11/11 build, has never rebooted by itself. The only problems I'm having are flaky behavior switching wifi calling on and off automatically and some back light bleed.
As for how one phone reboots and others don't, it could be software or not. In order to really know for sure you would have to be absolutely certain you had the exact same apps installed in the exact same order, be in the same location at the same time and under the same conditions and loads.

nraudigy2 said:
My 2nd phone has no auto shutdown yet, but I am using new sim card. My ex G2X was using the old sim card.
Click to expand...
Click to collapse
That could be the cause, since my previous phone suffered from reboots and I was using the old SIM. I started using the new SIM since day one with this phone and still no reboots..

Big problem getting my sensation to boot up!

Hello people
I have a problem with my sensation,first off i havent rooted or unlocked or flashed anything on this phone it is as i got it,i went to look at the time last night on it and was met by this rather colorful pixelated snow screen instead of my phone desktop screen.
I have turned it off and on and the same screen comes up,i have taken the battery out and the sim and memory card and tried replacing the battery without the sim/memcard and the same thing happens.
I have tried factory resettiing by holding the volume nutton down and holding the power button but it does not go into the bootloader menu screen, it does nothing until i let go of the power button and then it just goes back to the snowy screen of evil!!
Any ideas or soloutions PLEASE!
THANKS IN ADVANCE FOR ANY HELP
(The phone is not detected by htc sync either

Return it and get a new one if you can. I assume you just got your phone.
Sent from my HTC Sensation using xda premium

everyday48 said:
Return it and get a new one if you can. I assume you just got your phone.
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
Had it for about 5 months,the problem is i replaced my glass digitizer because it got smashed,so im pretty sure my warrantys void
Thanks for the reply

some life!
Ok i have an update.
The phone is now booting up but still with the snowy effect,this happened after just randomly swiping the screen and the incorrect lock code entered screen suddenly appeared!
After random screens from the carousel appeared and froze and then unfroze i managed to factory reset the phone,this has made no difference to the snowy screen that comes back at random although more so when the screen times out.
The fact that everything is still going on behind the snow would indicate a hardware malfunction yes?
Could this be down to the digitizer that i put on the phone which i have had the usual unresponsiveness issues with as talked about so much on here.
I was thinking about taking the phone apart agin and rechecking all the cables etc are connected properly then making sure all the contacts are correctly connecting and seal it properly this time as i got quite a build up o dust between the digitizer and lcd on my first attempt.
Do you guys think this is the next logical step or have any better ideas?
here is a pic of the snow:
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Thanks in advance

Go to the nearest htc repair center. Request a new one immediately
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA App

dexter93 said:
Go to the nearest htc repair center. Request a new one immediately
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA App
Click to expand...
Click to collapse
Wont me changing the digitizer have voided my warranty though?

djp76 said:
Wont me changing the digitizer have voided my warranty though?
Click to expand...
Click to collapse
Well your problem seems to be the screen or the gpu. If you are lucky they won't even notice the digitizer. Just demand a new one and dont accept it to be repaired. ...
A lot of members did that with success .. you might be lucky too
Of course your warranty will be voided if you changed it yourself
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA App

samething happend to mine. i purchased it from USA but i live in Turkey. son my sensation has no waranty in Turkey. i need to send it USA
i want to learn about procedure. how can i send it.
btw my phone is rooted and sensation xe rom installed. does it matter for me?
thanks

I have the same problem
I have the same problem, my phone won't boot up and it just has a colored snowy screen. It happened when my nephew was playing a game on it then the phone just froze. I tried turning it off and it wouldn't so I took out the battery and booted it up without being able to see the logo or anything it just boots up straight to this pixelated snow screen. Is this an lcd problem or a gpu problem? I found an lcd replacement that I considered buying but then i thought it could be something else.
I have not rooted or flashed my phone nor did i damage it in anyway physically. So could this be a software problem maybe?
I tried flashing a new rom, but wouldn't I need to turn on USB debugging in the options menu? I can't access the options menu because I can't see behind the snow. Any help will be appreciated!
P.S. I will post a video later today of the problem.

seatlleseahawks said:
I have the same problem, my phone won't boot up and it just has a colored snowy screen. It happened when my nephew was playing a game on it then the phone just froze. I tried turning it off and it wouldn't so I took out the battery and booted it up without being able to see the logo or anything it just boots up straight to this pixelated snow screen. Is this an lcd problem or a gpu problem? I found an lcd replacement that I considered buying but then i thought it could be something else.
I have not rooted or flashed my phone nor did i damage it in anyway physically. So could this be a software problem maybe?
I tried flashing a new rom, but wouldn't I need to turn on USB debugging in the options menu? I can't access the options menu because I can't see behind the snow. Any help will be appreciated!
P.S. I will post a video later today of the problem.
Click to expand...
Click to collapse
Got the same problem here. HELP!:crying:

tanglang1 said:
Got the same problem here. HELP!:crying:
Click to expand...
Click to collapse
Some developments in my situation. I used Airdroid to connect my htc to the computer (like a blind man navigating). On the computer I could see the normal screen as if nothing happened. After a few flips of the screen, all of a sudden my HTC screen went back on.
When I got the snowy screen the mobile was working with GPS and navigation...maybe it's a Rom problem. Going to Flash it again and report if it doesn't solve it.
Flashing new Rom worked for me.
Before Flashing the Rom I tried to disconnect all the screen connector's and reconnecting them back (very carefully!) but it didn't help.

Same issue here:
http://forum.xda-developers.com/showthread.php?t=2375224
Unfortunately its a hardware issue.. I live in Ecuador so HTC is not supported in my country.. im sending it to USA for repair lol....

Hot sensation
My htc sensation wont boot and it gets so hot wen i try to switch it on,,it just write HTC which is normal,but it wont go further than that it switches off then on again on it self,

KeaganGee said:
My htc sensation wont boot and it gets so hot wen i try to switch it on,,it just write HTC which is normal,but it wont go further than that it switches off then on again on it self,
Click to expand...
Click to collapse
what did you do exactly?
are you rooted?
do you have a custom rom installed?

Problem sensation
Th phone just started over heating whilist i was still using it,but then it switched off and never booted again,,Yes its has got its rom installed,but not rooted,today i left it on charger whilist i removed all the accesories,but to my surprised it just flashed its camera lights/torch twice

KeaganGee said:
Th phone just started over heating whilist i was still using it,but then it switched off and never booted again,,Yes its has got its rom installed,but not rooted,today i left it on charger whilist i removed all the accesories,but to my surprised it just flashed its camera lights/torch twice
Click to expand...
Click to collapse
boot to the bootloader and select from there reboot

[Q] Can not Do Factory Reset..

I Have used the factory reset option in privacy option and as usual the the phone restart in console mode and after doing the resetting it came back. But the programs i have installed before reset the phone is still shown in the phone , though while oppening it shows some error. And also I can not delete any files or folders from my internal SD card. Whenever I delete some file at time it shows that it has been deleted But after restarting the phone I can see every bit of file stays.
Is this problem of any Software or hardware?
Please give ur Feedback.

it's sw for me
try to make a full wipe by recovery

Can i ask why you have to factory reset? Maybe just flash your firmware again and its good as new.

New Problem Arise
Any way that problem has been solved when I given to the phone customer care and they change the motherboard of my phone. But A new problem arises after 3 days.. My phone automatically tries to resetting(yes resetting not restarting) but can not compliting the process.. after showing the logo it goes back to display the samsung preview and this keep looping continuously until remove the battery. After put the battery and switch on the mobile it shows that initial set up for the phone just as receiving a new phone. After completing this I entered the phone And A SHOCKER... My contacts and messages are gone... But surprisingly all my downloaded application is still there.... I have FACTORY RESET my phone two time but this problem continues. What shall I do??

Well, the same thing happened to me! At first your internal SD Card failed (unable to write to SD) that is why your files were coming back after reboot. They kind of become permanent.
Now, you are having the notorious Pseudo-Reset Bug (again hardware problem). Samsung is either using cheap internal SD cards or they are just not concerned about the overall quality of the hardware. The repair takes a lot of time eating up the warranty time and causing data loss.
I got tired of it, therefore I created this thread here.

Try this code.
*2767*3855#
This will hard reset ur phone and int_sd.
Sent from my GT-I9003 using XDA

Boot your phone to recovery and use adb to type these in:
Code:
dd if=/dev/zero of=/dev/block/stl9
dd if=/dev/zero of=/dev/block/stl11
dd if=/dev/zero of=/dev/block/mmcblk0p3
Then flash your new ROM.
Cheers
Sent from my GT-i9003 powered by Stable and Smooth CyanogenMod 9!

No clear solution
Samsung service tricked me as I have only 2 days of warranty left they give a faulty mb(pseudo resetting) which fault is shown after 1 or two nights when your phone is idle.
Now My warranty period is over.. Now I am coming to know that this pseudo resetting is a hardware problem.. I want to know what is the price of the new Mb and internal SD?

kajal_palpara said:
Samsung service tricked me as I have only 2 days of warranty left they give a faulty mb(pseudo resetting) which fault is shown after 1 or two nights when your phone is idle.
Now My warranty period is over.. Now I am coming to know that this pseudo resetting is a hardware problem.. I want to know what is the price of the new Mb and internal SD?
Click to expand...
Click to collapse
Buy a new phone... its probably more worth
Cheers
Sent from my GT-i9003 powered by Stable and Smooth CyanogenMod 9!

bscraze said:
Buy a new phone... its probably more worth
Cheers
Sent from my GT-i9003 powered by Stable and Smooth CyanogenMod 9!
Click to expand...
Click to collapse
Thanks , But for me Buying a new phone each year for $422 is not achievable.

kajal_palpara said:
Thanks , But for me Buying a new phone each year for $422 is not achievable.
Click to expand...
Click to collapse
IMO, the mb will carry the bulk of the cost of the phone. Thus I think a new phone is more worth it. This are just my thoughts, maybe wait for someone else's thoughts on the cost
Cheers
Sent from my GT-i9003 powered by Stable and Smooth CyanogenMod 9!

kajal_palpara said:
Samsung service tricked me as I have only 2 days of warranty left they give a faulty mb(pseudo resetting) which fault is shown after 1 or two nights when your phone is idle.
Now My warranty period is over.. Now I am coming to know that this pseudo resetting is a hardware problem.. I want to know what is the price of the new Mb and internal SD?
Click to expand...
Click to collapse
I think u should fire on samsung people. Because in warranty period the hardware they have provided u is of no quality. So it doesnt matter that ur warranty is over or not.
Its their duty that they provide good quality service & hardware in warranty. So tell thrm that if they will not solve the problem then u will file a case against them in consumer court.

vishal24387 said:
I think u should fire on samsung people. Because in warranty period the hardware they have provided u is of no quality. So it doesnt matter that ur warranty is over or not.
Its their duty that they provide good quality service & hardware in warranty. So tell thrm that if they will not solve the problem then u will file a case against them in consumer court.
Click to expand...
Click to collapse
Do you know anyone who get the phone fixed after the warranty period is over?
Will consumer court listen to my problem as legally I have no grounds to say?
Wating for your reply..

Good News, Samsung Care received my phone for repair. HOpefully they replace the motherboard...

So, does this mean you won't be supporting my case?
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Just joking, good for you that you got it resolved. But it's a recurring issue might creep in anytime to anybody then I doubt they'll replace it again.

After many hurdle I have got my phone. [ though hardly its my phone now, except the outer case. My phones mb changed twice. Camera, screen, earpice also changed]. Now after using this one month problems occuring again. Now the problem in my screen. Once the phone in sleep when i taped the home key it alive but its unresposive to touch and eventually goes back to sleep. But if i prees the power key to alive the screen then it resposive to my touch. And the touch works absolutely fine. In fact i am sending this post using my phone. Does anyone knows about this incident?? Or I am the first one to get this???
Sent from my GT-I9003 using xda app-developers app

SORRY FOR POSTING LATE.. I AM ALWAYS WITH YOU...
Sent from my GT-I9003 using xda app-developers app

....it does NOTHING

Hello and good morning..:crying:..my Nexus s I9023 with JB 4.1.1, stock, had a frozen Display and didn`t react to the powerbutton so i pulled the battery....and guess, what.....it doesn`t turn on anymore!! I had the battery out all night...nothing! ...put it on the charger...nothing!....eaven the pc does not recognise my Nexus...! ...what can I do?? btw....searched the Forum and did this "plug in USB, press volume up and down, slide in Battery, hold for 5 sec. ....nothing!!! HEEEEELLLLPPPPPPP!!!!!!!!!!!!

I'm not an expert, but it seems a serious hardware problem.
As far as I know, there are for ways to switch on the nexus s.
1) ordinary power button
2) power button + vol up
3) vol up + vol down
4) plug in USB charger
The third method puts the phone in download mode, and Odin needs to be used. You have to look for the thread on how to restart the phone with a broken power button
Best wishes
Lionhe
Inviato dal mio Nexus S

lionhe said:
I'm not an expert, but it seems a serious hardware problem.
As far as I know, there are for ways to switch on the nexus s.
1) ordinary power button
2) power button + vol up
3) vol up + vol down
4) plug in USB charger
The third method puts the phone in download mode, and Odin needs to be used. You have to look for the thread on how to restart the phone with a broken power button
Best wishes
Lionhe
Inviato dal mio Nexus S
Click to expand...
Click to collapse
1. Thank You for your replie.....but 2. ....I tried all of those 4 Points and ...nothing-it just doesn´t respond to anything...the screen stays black, it doesn´t show any signs of reaction, eaven my pc doesn´t recognise it at all......and all of that after pulling the Battery?!?!?

roadrunner1 said:
1. Thank You for your replie.....but 2. ....I tried all of those 4 Points and ...nothing-it just doesn´t respond to anything...the screen stays black, it doesn´t show any signs of reaction, eaven my pc doesn´t recognise it at all......and all of that after pulling the Battery?!?!?
Click to expand...
Click to collapse
order on ebay a jig module unbrick for nexus s

hello, sossio, thx 4 the reply.....never heard of that.....what does it do??...google search was not helpful in this point But...what has happened to my Nexus? ..as i still have warranty and it is on stock rom, i will try to get it fixed or a replacement by the seller....or has anyone a solution that can be used without buying any other stuff...i mean, if nothing works i would have invested in things, i never could use again....and over here in germany the nexus s is not availabel anymore...

roadrunner1 said:
hello, sossio, thx 4 the reply.....never heard of that.....what does it do??...google search was not helpful in this point But...what has happened to my Nexus? ..as i still have warranty and it is on stock rom, i will try to get it fixed or a replacement by the seller....or has anyone a solution that can be used without buying any other stuff...i mean, if nothing works i would have invested in things, i never could use again....and over here in germany the nexus s is not availabel anymore...
Click to expand...
Click to collapse
if it is still in warranty send to the seller and if u are lucky u can have a new nexus s

....if there is no other option i will do that!!

If the screen does not turn on displaying the battery icon when you plug the charger to the usb, it may mean that they battery is completely flat or that the contacts are not working.
If you know someone who owns a nexus then try with another battery and another charger.
In any case, it is definitely better to give it to a service center for warranty replacement. They know how to make it work
Good luck
Lionhe
Inviato dal mio Nexus S

I've already read few same threads on xda, wonder what a particular issue this is...

....more people had this issue...?!?!?....wonder, what they did?...send it back???? ....got some kind of Fix.....? Using google i just found many "stuck in boot" threads...well, anyway....thx for all of your feedback!!:good: I love this community:good:

roadrunner1 said:
Hello and good morning..:crying:..my Nexus s I9023 with JB 4.1.1, stock, had a frozen Display and didn`t react to the powerbutton so i pulled the battery....and guess, what.....it doesn`t turn on anymore!! I had the battery out all night...nothing! ...put it on the charger...nothing!....eaven the pc does not recognise my Nexus...! ...what can I do?? btw....searched the Forum and did this "plug in USB, press volume up and down, slide in Battery, hold for 5 sec. ....nothing!!! HEEEEELLLLPPPPPPP!!!!!!!!!!!!
Click to expand...
Click to collapse
I hope you can solve this problem... even though i don't have this problem before.
i think your phone have some hardware problems.could you check it?

....going to send it to repair....
Sent from my reserveandroid using xda app-developers app

Exact same thing happened to me this morning! I just tried to send a text, my display blurred and the phone froze. When I pulled the battery it wouldn't turn back on >.<. Hesitant to send in for repairs though. I was running AOKP jb-build 1 and Air-kernel #201. It isn't being recognized by USB so I can't even flash it again. Tried to use the unbrickable resurrection program, but it doesn't get recognized, and I don't want to void the warranty further by opening the phone.
Any suggestions??

parpat51492 said:
Exact same thing happened to me this morning! I just tried to send a text, my display blurred and the phone froze. When I pulled the battery it wouldn't turn back on >.<. Hesitant to send in for repairs though. I was running AOKP jb-build 1 and Air-kernel #201. It isn't being recognized by USB so I can't even flash it again. Tried to use the unbrickable resurrection program, but it doesn't get recognized, and I don't want to void the warranty further by opening the phone.
Any suggestions??
Click to expand...
Click to collapse
are you overclocking the cpu? This happened to me a few times until i finally clued it in my head. I was overclocking at 1400MHz and sometimes when i was using my phone for a while it would get hot and the screen would be all colourful and blurry and then it would freeze and I would have to take the battery out and reboot it

I was overclocking for a bit at a stable 1200 MHz for months, and usually hard resets fixed it. But if I remember correctly, I started using stock voltages and stock speeds with lazy governor a while back. It was stable until today. Usually the hard reset fixes it, but now its not even turning on or being recognized by USB

...wanted you all to know..just got my NS back today...they put in a New mainboard on warranty.l had to update Form 2.3.4 to ics and then to JB..........now i am happy:thumbup:
Sent from my Nexus S using xda app-developers app

Uuuups.....no sound...... the speaker does not work
Sent from my Nexus S using xda app-developers app

roadrunner1 said:
Uuuups.....no sound...... the speaker does not work
Sent from my Nexus S using xda app-developers app
Click to expand...
Click to collapse
Send it back.

....yep.....just sending it back......

roadrunner1 said:
....more people had this issue...?!?!?....wonder, what they did?...send it back???? ....got some kind of Fix.....? Using google i just found many "stuck in boot" threads...well, anyway....thx for all of your feedback!!:good: I love this community:good:
Click to expand...
Click to collapse
The 15 august of this year i had the same issue, 20 days later i received back from the seller my phone all fixed! I was a board problem, the board fried.... and here i am using my nexus to awnser u

[Q] [HELP] Phone won't turn on and it's not the battery

Hi,
Was using my HTC Sensation the other day, all was working fine I was sending a text message when the phone suddenly went of. I tried to turn it back on but nothing happened, took the battery out and put it back in, tried again and nothing. Couldn't get into bootloader either. Thought it might be the battery so bought a new one but it doesn't work with that one either! When I plug it into my PC Windows sees it as QHSUSB_DLOAD but adb can't see it. Is this a hardware failure? Can it be fixed? So frustrating because if I send it back to HTC they'll see that it's rooted and they won't be happy >.<
If anyone can shed any light on what I should do that'd be great
Thanks in anticipation

lifeisfaked said:
Hi,
Was using my HTC Sensation the other day, all was working fine I was sending a text message when the phone suddenly went of. I tried to turn it back on but nothing happened, took the battery out and put it back in, tried again and nothing. Couldn't get into bootloader either. Thought it might be the battery so bought a new one but it doesn't work with that one either! When I plug it into my PC Windows sees it as QHSUSB_DLOAD but adb can't see it. Is this a hardware failure? Can it be fixed? So frustrating because if I send it back to HTC they'll see that it's rooted and they won't be happy >.<
If anyone can shed any light on what I should do that'd be great
Thanks in anticipation
Click to expand...
Click to collapse
Hi,
Look HERE

malybru said:
Hi,
Look HERE
Click to expand...
Click to collapse
Thanks for your reply, I've looked into this and it seems this only applies to devices bricked when trying to S-ON or when flashing hboot, mine just died when I was using it. I've contacted HTC and they are going to repair it for me - fingers crossed they don't notice it's rooted!

You we're only sending a text message and the phone bricked? That's so strange? Keep us posted and let us know how it goes with HTC repair. Did you install anything before you started the text message? Any mod, or anything? I wonder how it suddenly bricked? Or I wonder if it's a sort of hardware failure? I wish you the best and do hope they repair the device without any problems. Let us know how it goes. Best wishes

realsis said:
You we're only sending a text message and the phone bricked? That's so strange? Keep us posted and let us know how it goes with HTC repair. Did you install anything before you started the text message? Any mod, or anything? I wonder how it suddenly bricked? Or I wonder if it's a sort of hardware failure? I wish you the best and do hope they repair the device without any problems. Let us know how it goes. Best wishes
Click to expand...
Click to collapse
I was running JBMIUI with Sultan kernel. I was getting wifi problems with the latest build of that kernel so was in correspondence with the developer and was trying an older version of it which was a bit dodgy, maybe it killed a component I dunno! I have read into this QHUSB_DLOAD issue and from what I've heard the device is so bricked that they wont be able to tell it was rooted. Thanks, I really hope so too! Will keep you posted,
Regards,
Luke

lifeisfaked said:
I was running JBMIUI with Sultan kernel. I was getting wifi problems with the latest build of that kernel so was in correspondence with the developer and was trying an older version of it which was a bit dodgy, maybe it killed a component I dunno! I have read into this h issue and from what I've heard the device is so bricked that they wont be able to tell it was rooted. Thanks, I really hope so too! Will keep you posted,
Regards,
Luke
Click to expand...
Click to collapse
I don't see how that could've killed a component . Right now your Sensation is in download mode (all kernels, including mine, put the phone into download mode upon kernel panic). Maybe when your battery died a lot of bad luck happened because when a kernel panic happens the phone should've rebooted after 5 seconds (that's the default timeout for my kernel). Also, all previous and current versions of my kernels are stable and shouldn't cause components to randomly die. Have you looked at this video: http://www.youtube.com/watch?v=db5f3If-2Jw?

android1234567 said:
I don't see how that could've killed a component . Right now your Sensation is in download mode (all kernels, including mine, put the phone into download mode upon kernel panic). Maybe when your battery died a lot of bad luck happened because when a kernel panic happens the phone should've rebooted after 5 seconds (that's the default timeout for my kernel). Also, all previous and current versions of my kernels are stable and shouldn't cause components to randomly die. Have you looked at this video: http://www.youtube.com/watch?v=db5f3If-2Jw?
Click to expand...
Click to collapse
Sorry I didn't mean to cause offence by saying it was dodgy - the only thing that made me say that was the bug that meant that sometimes on r5 the CPU1 would not switch on and you had to reflash the kernel. Damnit, I probably should have had a go at the HTC Unbricking Project before I sent it off to HTC, This I do regret but I sort of panicked and thought the best option was to send it to HTC and hope they fix it. If they spot that it's been rooted they either charge you for the repair or send it back to you and charge £25 in courier costs. If they find it's rooted should I just pay them to fix it or do you think I have a good chance being able to fix it myself with the HTC Unbricking Project? The only reason I didn't embark upon the HTC Unbricking Project was that it explicitly said in the OP that it ONLY worked for devices bricked by switching s-on or flashing hboot, neither of which I was doing when my phone died. With hindsight though I probably should have still given it a try :/

You should do try try the unbrick project as I said earlier before paying HTC as u can pay them even after trying the project.
Sent from my htc using Tapatalk 2

lifeisfaked said:
Sorry I didn't mean to cause offence by saying it was dodgy - the only thing that made me say that was the bug that meant that sometimes on r5 the CPU1 would not switch on and you had to reflash the kernel. Damnit, I probably should have had a go at the HTC Unbricking Project before I sent it off to HTC, This I do regret but I sort of panicked and thought the best option was to send it to HTC and hope they fix it. If they spot that it's been rooted they either charge you for the repair or send it back to you and charge £25 in courier costs. If they find it's rooted should I just pay them to fix it or do you think I have a good chance being able to fix it myself with the HTC Unbricking Project? The only reason I didn't embark upon the HTC Unbricking Project was that it explicitly said in the OP that it ONLY worked for devices bricked by switching s-on or flashing hboot, neither of which I was doing when my phone died. With hindsight though I probably should have still given it a try :/
Click to expand...
Click to collapse
If there's a chance then you should always take it. If it didn't work then you probably could've bricked it more (maybe pull out the cable while the unbricker was doing something important) to make sure that HTC would never be able to find out that it's rooted. Also, that CPU1 bug only happened when you tried changing CPU governors from the default governor, performance (it happened because the default CPU governor was performance). To fix that you only had to reboot, not reflash the kernel . Good luck

android1234567 said:
If there's a chance then you should always take it. If it didn't work then you probably could've bricked it more (maybe pull out the cable while the unbricker was doing something important) to make sure that HTC would never be able to find out that it's rooted. Also, that CPU1 bug only happened when you tried changing CPU governors from the default governor, performance (it happened because the default CPU governor was performance). To fix that you only had to reboot, not reflash the kernel . Good luck
Click to expand...
Click to collapse
Hehe I think I'm more of a noob than I realise also I don't think it was just the kernel that went into panic mode - I freaked out and just wanted to have my phone back! I'm missing it so much haha let's just hope HTC fix it for free!

I am very lucky
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They have replaced the mainboard and haven't charged me a penny good old HTC eh? Thanks for your support guys

lifeisfaked said:
I am very lucky
They have replaced the mainboard and haven't charged me a penny good old HTC eh? Thanks for your support guys
Click to expand...
Click to collapse
Congrats

Lol. I had the same yesterday. I was playing Asphalt 7 and HTC crashed. (I had a lot of crashes but basically it was able to turn on after 3-5 minutes http://forum.xda-developers.com/showthread.php?p=35937286) I'm trying to boot it up but my PC recognized it also as QSUSB_DLOAD.
Have they changed motherboard in your device a while ago? Cause they have for me and since that last repair I have these problems.

lifeisfaked said:
I am very lucky
They have replaced the mainboard and haven't charged me a penny good old HTC eh? Thanks for your support guys
Click to expand...
Click to collapse
Told u people at HTC are dumb A$$ lol
Sent from my htc using Tapatalk 2

so... seems like i have the same/nearly same problem.
i just sent a sms and my phone rebooted ---> stuck
so i thought i am restoring a backup i did yesterday... went into recovery..wiped dalvik and cache and wiped the rest. While wiping my phone rebooted again (no clue why). now i can sometimes boot into bootloader but everytime i try to go into recovery my phone reboots again.
windows installed qhsusb driver but nothing else..cant see it.. and i cant do anything else..my phone reboots when booting into recovery and thats it... what can i do? there must be something i can do, i can atleast reaching bootloader every 3. time i am trying too.
I used ViperS 1.6
Firmware 3.32
S-Off JuopunutBear unlocked
Any Idea?
EDIT: now i cant even get into bootloader..screen turns on but stays black guys help me please

Gudio142 said:
Lol. I had the same yesterday. I was playing Asphalt 7 and HTC crashed. (I had a lot of crashes but basically it was able to turn on after 3-5 minutes http://forum.xda-developers.com/showthread.php?p=35937286) I'm trying to boot it up but my PC recognized it also as QSUSB_DLOAD.
Have they changed motherboard in your device a while ago? Cause they have for me and since that last repair I have these problems.
Click to expand...
Click to collapse
This is the first time I've sent it to repair. I would try using the HTC Unbrick Project (see previous posts) and if that doesn't work I'd say you're pretty safe to send it to HTC. I would guess there's a been a hardware failure - especially if the device was having to work hard running a game. In which case they won't find out it's been rooted so you shouldn't have to pay.
Mydy said:
so... seems like i have the same/nearly same problem.
i just sent a sms and my phone rebooted ---> stuck
so i thought i am restoring a backup i did yesterday... went into recovery..wiped dalvik and cache and wiped the rest. While wiping my phone rebooted again (no clue why). now i can sometimes boot into bootloader but everytime i try to go into recovery my phone reboots again.
windows installed qhsusb driver but nothing else..cant see it.. and i cant do anything else..my phone reboots when booting into recovery and thats it... what can i do? there must be something i can do, i can atleast reaching bootloader every 3. time i am trying too.
I used ViperS 1.6
Firmware 3.32
S-Off JuopunutBear unlocked
Any Idea?
EDIT: now i cant even get into bootloader..screen turns on but stays black guys help me please
Click to expand...
Click to collapse
This is weird that you can get the screen to come on but not get anywhere - on mine it was completely dead - the power button did nothing, pressing power on and vol down did nothing either. What happens when you try to charge it? I couldn't even get a orange charging light. Again this sounds like a faulty component, but I'm no expert on this.
As for trying to fix it yourself I don't think either of you have much chance - if it's still in warranty (mine had 2 years warranty, not sure if that is a UK thing only but considering this phone was only released May 2011 everyone's should still be in warranty) I'd say send it back to HTC. But try the HTC Unbricking project just for peace of mind so you know you can't fix it - I'd say that's your only chance

yeah..its really wierd.at first i could at least go into the bootloader (but not into recovery)...now its just turning on.
i see that the black screen gets a bit brighter (so screen seems on) but it only shows a black screen.
Looks like i need to use my warranty. Hope it isnt a problem that i rooted, but its maybe better that they dont know that :/
Cant afford repair or a new phone. Sucks to be a broke student

I tried HTC Unbricking Project. It couldn't detect my device I had 1-2 crashes per day since last repair, I guess htc did something wrong while replacing the motherboard.
First time I sent them because I had similar problem and now the same happened. Anyways I'm waiting for postman and gonna wait 3-4 weeks again to repair this phone...
Hope they will find damaged component.

Mydy said:
yeah..its really wierd.at first i could at least go into the bootloader (but not into recovery)...now its just turning on.
i see that the black screen gets a bit brighter (so screen seems on) but it only shows a black screen.
Looks like i need to use my warranty. Hope it isnt a problem that i rooted, but its maybe better that they dont know that :/
Cant afford repair or a new phone. Sucks to be a broke student
Click to expand...
Click to collapse
Take out the battery and let the phone sit without its battery for 1 night. When you wake up, try and see if it works.

android1234567 said:
Take out the battery and let the phone sit without its battery for 1 night. When you wake up, try and see if it works.
Click to expand...
Click to collapse
Will try. Thanks for the suggestion