My nexus 5 reboots on average every 15 minutes during use.
It runs android 4.4.2 stock not rooted. It freeze for 5 seconds and then it reboot.
I tried do the factory data reset, but it still randomly reboots.
I got some last_kmsg files and there are 3 different "last boot reason":
- kernel_panic View attachment kmsg.txt
- wdog_reset View attachment kmsg2.txt
- wdog_bite View attachment kmsg5.txt
Please help me, what should I do?
Thanks
francesco9696 said:
My nexus 5 reboots on average every 15 minutes during use.
It runs android 4.4.2 stock not rooted. It freeze for 5 seconds and then it reboot.
I tried do the factory data reset, but it still randomly reboots.
I got some last_kmsg files and there are 3 different "last boot reason":
- kernel_panic View attachment 2516007
- wdog_reset View attachment 2516008
- wdog_bite View attachment 2516009
Please help me, what should I do?
Thanks
Click to expand...
Click to collapse
so your device is completely stock and locked with no custom rom or kernel ever or currently applied?
your kmsg's all point to issues i've seen with users on a custom kernel. specifically a user on one version of android and a kernel on a different decimal version (i.e. 4.4.2 firmware and 4.4 kernel, etc).
xBeerdroiDx said:
so your device is completely stock and locked with no custom rom or kernel ever or currently applied?
your kmsg's all point to issues i've seen with users on a custom kernel. specifically a user on one version of android and a kernel on a different decimal version (i.e. 4.4.2 firmware and 4.4 kernel, etc).
Click to expand...
Click to collapse
Yes, I didn't installed any custom rom or anything.
Maybe it's an outdated kernel (Nov 20 1013)? View attachment 2516120
If it is outdated, please tell me how I can update it (I just recived my first Android phone, I'm quite a noob (now))
Thanks
Edit:
I just got a new reboot reason: Last boot reason: hw_reset View attachment kmsg8.txt
Should I root it and install Franco kernel? Will this stop the rebooting?
I have somewhat the same problem although my device doesn't reboot every 15 minutes but rather 2 times every day.
I have the same android and kernel version so I thought I'd bump this post.
I also am experiencing similar behavior. It reboots maybe twice a day. I was on CM11 and was getting frequent reboots suddenly one day. Tried the Franco kernel with no better results. I switched back to stock everything except TWRP, now they are fewer, but still annoying. Could it maybe be an app that we have in common? I did not experience these reboots when I first got the phone, nor for months with CM11, so it stands to reason that it is something that changed recently.
kernel_panic
My phone has never been rooted and it's running stock 4.4.2 with various apps installed.
I've had occasional random reboots and some were before the 4.4.2 update. I've been unable to work out why but if I had to guess, it would be that it's Wifi related. Previously, it's happened when the phone was on the table, apparently doing "nothing". Today it happened when I was clearing a notification.
The last reboot before today was twelve days ago and the "bugreport" contained no "boot_reason". The bugreport I generated after the reboot today, shows "bootreason=kernel_panic". Not really sure what that means so maybe someone can tell me? I'd really like to know whether this is a hardware or software issue.
I did ring Google support after the reboot twelve days ago. The support person suggested I run the phone is "safe mode" or reset it and run it for a few days without installing any apps to confirm that the cause is not an app that I've installed. I haven't done that because the phone isn't very useful without any apps installed. I told the Google support person that I'd generated a bugreport but he didn't know what I was talking about and had no idea where he could forward it to if I was to send it to him.
In contrast, I also have a Samsung Galaxy S3 that has rebooted itself once in 18 months so I'm not impressed with the Nexus. Not sure what to do, next.
Am I the only person who experiences frequent freezes with CyanogenMod?
I can be doing literally anything, and the phone will stutter, become unresponsive, or even freeze completely, prompting a reboot.
I'm pretty sure it isn't a hardware issue, as the stock rom (and any roms based upon the stock rom) work seemingly fine.
I'm using the official cyanogenmod snapshot build - stock kernel and no xposed framework.
Hello Everyone,
This is my first post here , so let me know if I have left out anything as I'm new to this. I'm using the Cynaogen Mod 12 ROM on the OnePlus One and haven't done anything besides updating the phone OTA so the phone is basically stock w/o any custom ROMs etc.
My Issue:
Recently I've realised after updating WhatsApp to it's Material UI on CM12, sometimes when I receive a WhatsApp message notifcation, my phone freezes when the screen is off and the only way I can turn it back on is by forcing my phone to shutdown / reboot. This doesn't happen all the time, but at least once every 3-4 days. I'm not sure what's causing this but I was wondering if any body had a similar problem or any possible solutions to this.
Thanks!
hi, any way to install /links to which xposed framework for oneplus one runnning on paranoid android 5 version 5.1 / android verison 5.1.1
my kernal ver is 3.4.106-cyggenmod-g2b26521
Hi all, first post here, as a brief introduction... I have bought a Samsung Galaxy S6 a couple of weeks ago and recently it has been a constant pain in the.... mind :angel:
Currently I have G920FXXU2BOFJ Baseband and it constantly crashes, even without doing anything. The crashes/reboots are completely random and very annoying. I have tried to update the firmware to a latest version from France (which had some updates for Android 5.1.1, file name G920FXXU2BOG8_G920FOXA2BOG8_XEF) but the problem persists.
Trying to revert the firmware to the original I made a mess so I'm currently using Smart Switch as I write to recover the phone from the dead. Any ideas on how to solve these freezing issues? Anyone else having them? I thought it was a hardware problem, but I can leave the phone in Download Mode for as long as I want without issues (not very useful as a smartphone that way though ) However, even in the Wipe Data/Cache mode it still freezes.
Thanks!
TH1AG0
Reflash with new updated French 5.1.1 ROM via odin.
http://www.sammobile.com/firmwares/download/51274/G920FXXU2BOG8_G920FOXA2BOG8_XEF/
Hi guys,
My girlfriend purchased a brand new Xperia Z3 D6653 not too long ago (about 2 months ago?). I flashed the 5.1.1 pre-rooted firmware for her and it's working fine and all but it does a random reboot every day or so, at random times, with random applications.
I have tried 2 different pre-rooted 5.1.1 firmwares already (yes, the correct model D6653 as well) and it still does it. The System Incident reports don't really say much (in fact you only see details about when it crashed, nothing else), and it seems like Google Play Services is the only thing mentioned in the Application Report.
The same thing also happened (more frequently) when she was on the 5.0 pre-rooted firmware. I'm not sure why, I haven't unlocked the bootloader or anything, it's just stock pre-rooted ROM, that's it. I haven't flashed any other ROMs other than the official pre-rooted ones.
Furthermore, before I flashed the 5.0 and 5.1 firmware for her, the phone came with Android 4.4.4. She used it for a month and reported several crashes as well, so that's with the original factory firmware, unrooted, unmodified etc.
She doesn't run any dodgy or random apps, she's just a typical girl that use Facebook and texting, that's pretty much it. I've done a lot of research on this issue and it seems to be quite common, however there isn't really a solution to this. The same apps she currently use never caused any issues on her older phones.
Also in case anyone asks, the only reason I flashed the pre-rooted 5.1.1 firmware for her is because it makes it easier for me to manage her phone (with Teamviewer, you can remote into the phone as long as it's rooted). Also, I get to backup her phone and do tests etc, makes it easier for me.
Also, I'm not using any custom kernels or overclocking the CPU etc. Everything is just stock but rooted.
Could this be caused by a hardware fault in the phone? I'm not sure what else I can do and would appreciate some suggestions.
Nobody have this issue??
Well, how about you try to flash a full, clean, stock ROM, don't root it, don't install any unnecessary app and see where it goes? If the issue persists, try getting a logcat from the phone and we can take a look at it. If it works fine after returning to stock, there might be a problem with the ROM or some apps you are using.
If it really is Gapps that are causing all the trouble, go to APKMirror and download the latest apps available (Play Services, etc) and see where it goes.
As mentioned already, prior to flashing anything, my girlfriend was running a completely stock, factory version of the phone. It came with Android 4.4.
I could flash a completely stock 5.1 ROM but was hoping that someone would share their experiences or a potential solution to this, considering this is quite commonly asked. I would also like to avoid doing this if possible, because if I were to go back to rooting the device, I'd have to downgrade to v4.4 pre-rooted, then flash to 5.1 rooted with custom recovery. It's just a lot of work for a simple testing that could be answered by others if possible.
Anyway, she didn't have any apps installed other than Facebook and Whatsapp, that's it. I might test with GAPPS and see how it goes, but I thought I'd ask here in case someone knows it's definitely a hardware issue or something else.
i would definitely give a pure stock 5.1.1 a go. I used to get the random reboots on the previous versions but i no longer have such issue.. Make sure you do a clean wipe and do it a few times.
Hi all, it's been a while but I thought I'd post an update and share what I've found/learned so far....
Basically, I'm still getting the frequent random reboots. I've tried reflashing the ROM and also tested out the latest .232 pre-rooted stock ROM, still getting the same issue. I've noticed that other than Google Play Services, sometimes Gapps will crash as well. But most of the time, there's nothing reported in the system or application crash logs. I've tested with everything running as stock, no additional apps installed. I then decided to flash the Minimal GAPPS 5.1.x and that sort of made the phone a bit more stable, but still reboots randomly every now and then.
Later on, I decided to try a custom ROM that still works on a locked bootloader. I found this here:
http://forum.xda-developers.com/z3/development/d6603-23-1-1-28-t3102271
The chef has provided a .232 firmware for you to flash in recovery, as well as the ROM base for the D6603 model. Mine is a D6653, but luckily the chef has also provided a D6653 patch for you to flash as well. I've flashed the ROM like so:
1. Wipe everything except my external microSD in TWRP. So basically, wipe system, data, cache, dalvik, internal storage etc.
2. Install .232 firmware.
3. Install v10.5
4. Install v12.0
5. Install D6653 v5 patch
It boots up fine but after using it for a while, I still get the random reboots. What's interesting is that I've also tried without flashing the D6653 patch, which essentially means I'm running just the D6603 base ROM on my D6653. It works, but still crashes as well. I just found it quite surprising that a D6653 could run a D6603 ROM, but it does make sense considering the main differences is just the baseband/frequencies.
Anyway, I later on decided to flash the pure 5.1.1 stock ROM, still getting the crash. Again, everything is tested on pure stock, no additional apps etc installed.
I'm starting to think perhaps this is a hardware issue on my phone?? I noticed that sometimes, my screen will show a bit of tearing and then it'll crash not long after. BUT, I also know that as soon as gapps or google play services crash, the phone will crash not long after as well.....
In fact, I later on used Titanium Backup to convert Google Play Services from a System to a User app, the phone will just boot into the lockscreen and then restart every time. This is a bit ridiculous because I've done this several times on other phones before and they never had such an issue. Of course, I'm not saying I always run Google Play Services as a User app, but that was just for testing and I honestly don't think it should cause a bootloop just because of that. I've also cleared dalvik and cache by the way, so it doesn't make sense that the phone boots into the lockscreen and then just restarts randomly.
I haven't tried uninstalling Google Play Services completely, but at this point I'm back to square one as I've exhausted pretty much all my options and it's been a complete waste of time. I'm beginning to hate this phone more and more. The only thing left is to unlock bootloader and play with other custom ROMs. But yeah, flashing the .232 firmware didn't fix it, AND flashing pure stock 5.1.1 Android didn't fix it either...
Just wondering if others have the same issue and any ideas what could be causing it? If I provide some Logcat logs, would someone be kind enough to look into this for me?
Update:
I'm still getting the random reboots and I think it's very likely to be hardware related. But sometimes also a bit related to software, specifically with Google Play services. I've had more time to test out a few things since my last update, they are as follows:
- Tested complete stock 4.4 ROM without root. Still crashes every now and then, but not as much compared to 5.0 and 6.0 (doesn't matter if it's stock or custom ROM).
- Finally gave in and unlocked bootloader (backed up my DRM keys of course). I thought perhaps that the stock Sony roms (and even the stock-based Sony custom roms) have issues for some reason. They are all the same base, so I thought I'd do a fair test by trying a completely different based rom, such as AOSP. I've used CM 1.2.1 nightly here:
forum.xda-developers.com/z3/development/rom-cyanogenmod-12-nightlies-xperia-z3-t3010201/page117
And yes, I know that nightly have bugs, but the nightly build as of 2016-03-03 seemed pretty stable according to most users. I've tried various other AOSP based roms and stock based Sony roms (for unlocked bootloaders) and they all produce crashes.
I've flashed custom kernels as well and updated my recovery to TWRP 3.0, but all the same results. On all of the custom ROMs I've flashed, the only thing I've done was setup my Google account (so I have my contacts and Gmail) and that was it. No other apps installed. I wanted to limit the environment down to just the stock setup of the ROM itself, as this helps me rule out any potential bugs caused by 3rd party apps.
Having done all of the above and still resulting in crashes, it's safe to assume that this is most likely unrelated to the software, but hardware. I've noticed that sometimes when I scroll a page too fast and move it up and down with my thumb, the screen will freeze and restart.
However, sometimes I will get crashes related to Google Play Services. Anything that relies on Google Play Services will crash randomly. If you re-open the apps, it just crashes again. If you force stop the app and open it, still crashes. The ONLY fix is to restart the phone. I have tried flashing different GaPPs, starting with the pico and nano versions, as well as the ones recommended by the ROM chefs. Still the same result.
So the conclusion is, I haven't really gotten anywhere with this annoying issue. There's definitely an issue with the phone somewhere, maybe a bit of software related, but mostly hardware.