Database Info

[SOLVED] "There is a problem with the clock on the device."

OK guys.. I'm facing this little trouble here. Last night I was forced to do a factory reset on my Moto G (more info here)...
Trying to set my Motorola Device ID once again, it says "There is a problem with the clock on the device. Please contact customer service". I did that, chatted with a girl of customer service of Motorola but didn't help me figure out what is this.
Basically, the phone got stuck during the installation of an app, and I rebooted it, and after the boot animation, it showed an illuminated but black screen... So the only solution for that was hard reset, I lost everything. Wipe cache didn't work.
When I got this phone, it came with 4.4.2, I've never rooted or unlocked the bootloader so I OTAed to 4.4.4.
I was using ART on 4.4.4 when all this happened.
I set up the phone, then I go to Motorola Device ID menu on settings
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I put my Motorola ID which is my Google Account
And suddenly:
Obviously it doesn't refer to the actual time and date, since they are updated by the internet, so, any ideas of what could this be?
I saw on another forums about Moto X users having this issue after making factory reset on 4.4.4... Maybe this is a Bug of this Android version, since when I was on 4.4.2 I put that Moto ID correctly, then OTAed, and now I cant put that ID.
By the way, my G is ALL STOCK since the first day...
EDIT: As @2hipso said, it solved switching between runtimes: Passing from dalvik to ART should solve this. I switched from Dalvik to ART and then I could enter my Motorola ID, then switched back to Dalvik and the ID was still there. :victory:

MarckozZ said:
"There is a problem with the clock on the device. Please contact customer service"
Click to expand...
Click to collapse
in developer settings try to switch runtime, reboot and try again

2hipso said:
in developer settings try to switch runtime, reboot and try again
Click to expand...
Click to collapse
I don't know why I didn't thought of doing that before!!!! You are a f....ing genius!!!! It worked flawlessly!!! Now I have my Motorola ID configured!! Thanks a lot for your idea!! :highfive:

MarckozZ said:
I don't know why I didn't thought of doing that before!!!! You are a f....ing genius!!!! It worked flawlessly!!! Now I have my Motorola ID configured!! Thanks a lot for your idea!! :highfive:
Click to expand...
Click to collapse
it was just the only solution that came on my mind so I'm happy it works

[Q] Problems Network Unlocking Samsung S4

Hi Guys,
I'm a new poster but long time reader.
I hope someone can assist; I have been trying for a good few hours to allow my S4 (GT-I9505) to accept any Sim card.
Currently, when it's turned on it will give the message:
SIM Unlock Network PIN
You get the following options:
<Unlock>
<Dismiss>
It's a UK Phone originally from the EE network.
The Phone used to have a stock EE Firmware version 4.4.2 (I9505XXUGNI2) I have since flashed this to the THREE network's 4.4.2 firmware (I9505XXUGNJ3) but unfortunately this didn't unlock it.
I have also tried a few Custom Roms and have rooted the device but don't really know where to go from here.
I have seen a few people mentioning that it can be done using *#0011# and a few other key codes but these don't work either.
When I try to get to the service menu (Hit Back then key input 1 then Back again) it does nothing.
Can anyone suggest what my next step would be? I'm more than happy to root or flash Roms or what ever it takes to get it unlocked.
I've searched the forums high and low but can't seem to find anything that relates to my situation.
Thanks,
S.

Uh, the EU legally forbid SIMlocks in 2003. There shouldn't be a SIMlock. That's very odd.
This really should be in the relevant thread: http://forum.xda-developers.com/showthread.php?t=2282683
Sent from my SM-N9005 using Tapatalk 2

ShadowLea said:
Uh, the EU legally forbid SIMlocks in 2003. There shouldn't be a SIMlock. That's very odd.
This really should be in the relevant thread: http://forum.xda-developers.com/showthread.php?t=2282683
Sent from my SM-N9005 using Tapatalk 2
Click to expand...
Click to collapse
Many thanks for the reply.
I'm not sure if it is a SIM lock. More like a network lock. When the phone is turned on with a Non-EE SIM inserted, this message comes up:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
The post you linked me to doesnt seem to work - I have tried the menu options many times but I think the service menu's must have been removed from 4.4.2 or I am doing something wrong.
Is there a way to simply unlock the phone so it will accept a SIM card from any Network?
Thanks again,
S

Changing ROMs won't do anything. Carrier locking is contained in a different part of the phone's firmware.
Contact EE and tell them you need an unlock code.

com.android.systemui has stopped unexpectedly(Problem)

Hi,I have an HTC U11 ,I found some problem when calling anyone the lock screen blinks then saw some massage "com.android.systemui has stopped unexpectedly"
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
rest factory , Hard rest and soft rest all these steps I done it ,but the problem doesn't disappear.
What should I do to fix my phone?

"this will help us to improve our product"... Jajajaja
Those reports must be going to a spam folder in HTC's system because android 9 has a lot of bugs to fix and here we are, waiting for an update to fix them (update that never will come)

Scropion_7 said:
Hi,I have an HTC U11 ,I found some problem when calling anyone the lock screen blinks then saw some massage "com.android.systemui has stopped unexpectedly"
rest factory , Hard rest and soft rest all these steps I done it ,but the problem doesn't disappear.
What should I do to fix my phone?
Click to expand...
Click to collapse
have u tried flash reset via ruu?
---------- Post added at 12:58 PM ---------- Previous post was at 12:52 PM ----------
Scropion_7 said:
Hi,I have an HTC U11 ,I found some problem when calling anyone the lock screen blinks then saw some massage "com.android.systemui has stopped unexpectedly"
rest factory , Hard rest and soft rest all these steps I done it ,but the problem doesn't disappear.
What should I do to fix my phone?
Click to expand...
Click to collapse
also a screwed up sd card will cause issues, remove it and check again ,propably not causing yours but doesnt hurt to try, hth

Pantumaca said:
"this will help us to improve our product"... Jajajaja
Those reports must be going to a spam folder in HTC's system because android 9 has a lot of bugs to fix and here we are, waiting for an update to fix them (update that never will come)
Click to expand...
Click to collapse
Ur right never and ever will come

have u tried flash reset via ruu?
Click to expand...
Click to collapse
How can I do flash reset ?
also a screwed up sd card will cause issues, remove it and check again ,propably not causing yours but doesnt hurt to try, hth
Click to expand...
Click to collapse
I done it ,but nothing happen >>

Scropion_7 said:
How can I do flash reset ?
I done it ,but nothing happen >>
Click to expand...
Click to collapse
Go to this web page it explains it for oreo but its the same for all. https://androidflagship.com/30085-f...-ruu-stock-firmware-on-htc-u11-using-sd-card/

"sim disabled the incorrect unlock code has been entered too many times

hi
i have alcatel idol 4s windows locked to t-mobile
i got unlock code but i forget to insert last character
and i got this error
"sim disabled the incorrect unlock code has been entered too many times the sim card in this phone can no longer be used"
who can i resolve it
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

kamal.sa said:
hi
i have alcatel idol 4s windows locked to t-mobile
i got unlock code but i forget to insert last character
and i got this error
"sim disabled the incorrect unlock code has been entered too many times the sim card in this phone can no longer be used"
who can i resolve it
Click to expand...
Click to collapse
How do you forget to enter the last character every time you entered the code? Why didn't you correct yourself after entering it wrong the first time?
Sent from my SM-S767VL using Tapatalk

Droidriven said:
How do you forget to enter the last character every time you entered the code? Why didn't you correct yourself after entering it wrong the first time?
Sent from my SM-S767VL using Tapatalk
Click to expand...
Click to collapse
Because there was 2 try only and when the first owner send me unlock code , it was missing last charecter , i noticed that after this error was appearance .

kamal.sa said:
Because there was 2 try only and when the first owner send me unlock code , it was missing last charecter , i noticed that after this error was appearance .
Click to expand...
Click to collapse
Try to find remote unlock method on EBAY.

kamal.sa said:
hi
i have alcatel idol 4s windows locked to t-mobile
i got unlock code but i forget to insert last character
and i got this error
"sim disabled the incorrect unlock code has been entered too many times the sim card in this phone can no longer be used"
who can i resolve it
Click to expand...
Click to collapse
Hi, have you got the solution on unlocking this phone. i have the same issue here

Operating system

My moto 5 stylus 5g is stuck, it says no valid operating system could be found. The device will not boot. How can I fix this problem, thanks in advance if anyone has the answeR

Take it to authorized service center and let them try to fix it.

Locked phone
How do I get my moto g stylus 5g rebooted, it's says no valid operating system could be found. The device will not boot?
forum.xda-developers.com

Same here buds, but I literally have no idea what I did In the first place. my phone told me to restart and when it did now it's got a red error screen. Says OS fingerprint n/a. I've been on this website for 6 hours now trying to troubleshoot this problem because I live in the middle of nowhere with no computer access or knowledge. Please help allfather

ZenoSlice said:
Same here buds, but I literally have no idea what I did In the first place. my phone told me to restart and when it did now it's got a red error screen. Says OS fingerprint n/a. I've been on this website for 6 hours now trying to troubleshoot this problem because I live in the middle of nowhere with no computer access or knowledge. Please help allfather
Click to expand...
Click to collapse
What exactly does the screen show? Can you take as photo of it?

JYrocks247 said:
What exactly does the screen show? Can you take as photo of it?
Click to expand...
Click to collapse
Also have you been to the Motorola web site?

{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

ZenoSlice said:
View attachment 5424615
Click to expand...
Click to collapse
And yes I have. And I've done everything I can think of to reset this thing and I got nothing anymore.

ZenoSlice said:
And yes I have. And I've done everything I can think of to reset this thing and I got nothing anymore. I even got the battery completely drained and let is sit for a day and plugged it back in and still the same.
Click to expand...
Click to collapse

ZenoSlice said:
And yes I have. And I've done everything I can think of to reset this thing and I got nothin
Click to expand...
Click to collapse