What to do when you have a strike on your account, but Google isn't talking - Other Tools & General Discussion

First off, it's been over the 72 hour thing. But, I'm more of getting some facts.
A few days ago I got an e-mail from Google saying they were taking down one of my apps because of... well you can read it. (Note it doesn't actual say what exactly I did wrong, what part was breaking the policy, or what the 2 year old app with no problems before hand was doing an impersonation of)
Anyways, what should I do? Since I made everything in the app 100% by myself for school. I know this is in error, but I have no idea what I'm defending since they marked this 2 year old app as impersonation
If anyone is at Google and reading this. Please PM me so we can figure this thing out. I will send you the packet name.
Below is what they sent
Hi Developers at ,
After review, Bob The Mole, , has been suspended and removed from Google Play as a policy strike because it violates the impersonation policy.
Next Steps
Read through the Impersonation article for more details and examples of policy violations.
Make sure your app is compliant with the Impersonation and Intellectual Property policy and all other policies listed in the Developer Program Policies. Remember additional enforcement could occur if there are further policy issues with your apps.
Sign in to your Developer Console and submit the policy compliant app using a new package name and a new app name.
What if I have permission to use the content?
Contact our support team to provide a justification for its use. Justification may include providing proof that you are authorized to use the content in your app or some other legal justification.
Additional suspensions of any nature may result in the termination of your developer account, and investigation and possible termination of related Google accounts. If your account is terminated, payments will cease and Google may recover the proceeds of any past sales and/or the cost of any associated fees (such as chargebacks and transaction fees) from you.
If you’ve reviewed the policy and feel this suspension may have been in error, please reach out to our policy support team. One of my colleagues will get back to you within 2 business days.
Regards,
The Google Play Review Team
LINKS
The policy
https://play.google.com/about/spam.html#impersonation-intellectual-property:impersonation
contact them
https://support.google.com/googleplay/android-developer/troubleshooter/2993242

Related

[WARNING] DavinciDevelopers steal apps from this forum !

/!\ BE AWARE OF YOUR APP, DavinciDevelopers try to steal them and sell them on the market !!
Hello guys,
Be careful, if you post an apk of your free app here, somebody will try to take the apk, remove the signature, and upload it as a paid version on the market !
The proofs : (edited to add new stolen softwares)
Llamadroid
- http://forum.xda-developers.com/showthread.php?p=10113570#post10113570
- http://www.androlib.com/android.application.com-kebab-llamadroid-zzjjD.aspx
(removed today, on 5th january)
Typo clock
- http://forum.xda-developers.com/showthread.php?t=814054
- http://www.appbrain.com/app/beautiful-clock-widget-3d/com.semicuda.typoclock
Iron soldiers
- http://forum.xda-developers.com/showthread.php?t=862875
- http://www.appbrain.com/app/iron-soldiers/vuxia.ironSoldiers
(removed from market today, on 5th january, but still referenced)
Championship racing 2010
- http://www.vividgames.com/sub_game.php?id=42
- http://www.androlib.com/android.application.com-vividgames-championship_racing_2010-zzxwq.aspx
(removed today, on 5th january)
Liquid wallpaper
http://forum.xda-developers.com/showthread.php?t=878252
http://www.appbrain.com/app/liquid-physics/livewallpaper.liquid
Bluetooth Scanner
http://forum.xda-developers.com/showthread.php?t=900923
http://www.androidzoom.com/android_games/casual/bluetooth-scanner_pvqg.html
(New !! Now, we have proof that ALL his apps are stolen)
And even Gameloft best sellers (paid games) :
http://www.androlib.com/android.app...ndroid-gand-gloftspaw-heroofsparta-zjCDi.aspx
(removed from market today, on 5th january, but still referenced)
http://www.androlib.com/android.application.com-gameloft-android-gand-gloftavar-avatar-zjCEx.aspx
(removed from market today, on 5th january, but still referenced)
Minigore
http://minigore.blogspot.com/2009/07/what-minigore-is.html
http://www.appbrain.com/app/minigore-hd/com.ambushgames.minigore
http://www.androlib.com/android.application.com-ambushgames-minigore-zzjqD.aspx
Zuma's revenge
Original
http://www.zumasrevengegame.com/
http://store.steampowered.com/app/3620/
Scammers
http://www.appbrain.com/app/zumas-revenge-hd/com.popcap.zumas_revenge
http://www.appbrain.com/app/zumas-revenge/com.fox.game.zumasrevenge
How is it possible ?
Google does not check your apk signature when you upload a software.
Even if you signed yous apk with you key, somebody else can put this on his google account.
The signature can be deleted easily if needed.
He can change the title of your app, so nobody see it, but he can't change the apk name nor the icon.
Why do we post our apk here ?
To have testers, to correct bugs, to have a perfect look and feel before put it on the market.
Because on the market people are rude, we have only one chance, so we need to avoid bugs.
And when we put our app online, we want to choose if it's paid or free (with ads or not).
What is the problem ?
If DavinciDevelopers steal and upload your app, he will lock your pak name.
2 apps can't have the same name on the market.
You may have a name like com.myname.myapp.apk
Where "myname" is the same in every app you do.
If he take that, this is a major issue for you because you will be associated to him on every search (google.com, market...).
So, you will have to change your app name and maybe your company name....
Within 1 or 2 days, the market is parsed from androlib, androidzoom, appbrain... and it's done. Google.com will see those websites, and you are trapped.
You will have your buggy app on the market, some people will pay for that, the thief will have some money, and every users will have a bad opinion of your app.
Why DavinciDevelopers does this ?
To make benefit from your work.
Because he doesn't care you are working from a long time on your app.
Because he doesn't care if your work is ruined, he will find somebody else.
How can we be protected ?
Because 2 apps can't have the same name, you should put your app on the market first.
If your app is in development stage, you can upload it as "draft", so it will not be visible on the market, but the name will be locked.
Who is DavinciDevelopers ?
Somebody that have 83 apps on the market !
Almost all of them are themes.
If you look the package name you can see for example :
com.nd.android.pandatheme.p__3d_android_theme
at :
http://www.androlib.com/android.application.com-nd-android-pandatheme-p__3d_android_theme-qAmiz.aspx
google search : "pandatheme", first link :
http://home.pandaapp.com:888/
So he is not a developer. He makes themes with a free online tool and sell them... nice.
And for the real apps he uploaded (about 5), they all are stolen, coming from poland, germany, and other places.
Almost every of them comes from XDA dev forums.
ps : this message should be marked as sticky in every development section.
Wow, I can't believe this
It gets even better! Check this out:
http://www.androlib.com/android.app...ndroid-gand-gloftspaw-heroofsparta-zjCDi.aspx
http://www.androlib.com/android.application.com-gameloft-android-gand-gloftavar-avatar-zjCEx.aspx
He released the liquid physics live wallpaper I posted on here as well.
http://forum.xda-developers.com/showthread.php?t=878252
http://www.appbrain.com/app/liquid-physics/livewallpaper.liquid
Attacking GameLoft was a bad move for this/these guy(s).
They hit somewhere they shouldn't have I think.
Khoral said:
Attacking GameLoft was a bad move for this/these guy(s).
They hit somewhere they shouldn't have I think.
Click to expand...
Click to collapse
He has ripped off Popcap as well
http://www.appbrain.com/app/zumas-revenge-hd/com.popcap.zumas_revenge
And MiniGore
http://www.appbrain.com/app/minigore-hd/com.ambushgames.minigore
So STICKY!!!
It's really funny the website slogan:
http://davincidevelopers.weebly.com/
Innovation is everything. WTF
What do you thing, does it matter to left a comment like: app is stolen,... Seller steals apps from real developers or something else in market for "his" apks?
I wrote an email to appbrain and told them about this: maybe they can at least exclude this person from appbrain???
Has anyone emailed him to let him know that we all know?
Dirtbags
Sent from your mom's phone
kiltedthrower said:
Has anyone emailed him to let him know that we all know?
Click to expand...
Click to collapse
Like they would care... they just want to make some quick money from other's work.
The only way we can solve this if somehow we contact google to do something about it.
Since yesterday, he deleted some apps from his market.
I'm the developer of iron soldiers, I had been notified yesterday by another xda forum user that he stole my app.
I emailed him and within 3 or 4 hours he removed the app.
He answered me that he is so sorry, that he shares his key with other people and he didn't know... blabla.
Anyway, he has many stolen apps so he is hard to believe.
Now I see that thanaos2042 created a new thread (thanks ) and that google already referenced it :
If you google "davincideveloppers", this post is already in the first page !
Internet has a memory, and his name will not be forgotten.
they sell a lot of apps which is 80++ but they still using free website ....what a cheapskate...
Holy ****. Mods, please sticky this!!
I sincerely hope Google kicks their ass for this. I'm not familiar with the ToS but I hope they get hit with a lawsuit and instant refunds to say the least.
Stealing from Indie Developers is simply ****ed up. Wouldn't it be funny if a massive attack was launched against this asshole's website? (wink wink)
Chalup said:
Stealing from Indie Developers is simply ****ed up. Wouldn't it be funny if a massive attack was launched against this asshole's website? (wink wink)
Click to expand...
Click to collapse
No, it wouldn't. He/they are using a free web host so that would effectively be an attack on a whole lot of innocent sites.
Terrible to steal!
stolen apps are all over the market, ive even seen the r2d2 live wallpaper from the droid, on the market for 99p,
Good to know about these flagrant ripoffs
Looks like someone took their website down. The link now shows a page that isn't published.
Edit: Looks like Google could do something about this since it appears to be a violation of the terms of service (see 11.4, 13.3 and 16)
11. Content licence from you
11.1 You retain copyright and any other rights you already hold in Content which you submit, post or display on or through, the Services. By submitting, posting or displaying the content you give Google a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive licence to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any Content which you submit, post or display on or through, the Services. This licence is for the sole purpose of enabling Google to display, distribute and promote the Services and may be revoked for certain Services as defined in the Additional Terms of those Services.
11.2 You agree that this licence includes a right for Google to make such Content available to other companies, organizations or individuals with whom Google has relationships for the provision of syndicated services, and to use such Content in connection with the provision of those services.
11.3 You understand that Google, in performing the required technical steps to provide the Services to our users, may (a) transmit or distribute your Content over various public networks and in various media; and (b) make such changes to your Content as are necessary to conform and adapt that Content to the technical requirements of connecting networks, devices, services or media. You agree that this licence shall permit Google to take these actions.
11.4 You confirm and warrant to Google that you have all the rights, power and authority necessary to grant the above licence.
13.3 Google may at any time, terminate its legal agreement with you if:
(A) you have breached any provision of the Terms (or have acted in manner which clearly shows that you do not intend to, or are unable to comply with the provisions of the Terms)
16. Copyright and trade mark policies
16.1 It is Google’s policy to respond to notices of alleged copyright infringement that comply with applicable international intellectual property law (including, in the United States, the Digital Millennium Copyright Act) and to terminating the accounts of repeat infringers. Details of Google’s policy can be found at http://www.google.com/dmca.html.
16.2 Google operates a trade mark complaints procedure in respect of Google’s advertising business, details of which can be found at http://www.google.com/tm_complaint.html.

Microsoft's "Don't get Scroogled!" campaign - can developers clarify?

If you haven't seen it: http://www.scroogled.com/ (it's by Microsoft--their name is at the bottom): "When you buy an Android app from the Google app store, they give the app maker your full name, email address and the neighborhood where you live. This occurs without clear warning every single time you buy an app."
App developers: do you actually get the real names of everyone who downloaded your app? If so, that's not that private. I don't download these kinds of apps (haha), but does this mean that the developer of Korea Sexy Girl Puzzle could release a list of the real names of everyone who downloaded his/her app? And, what about locations? What is the purpose of knowing the zip code of who downloaded your app? This issue isn't that big (unless you live in a very unpopulated zip code), but I don't see the reasoning.
---
Preferably, if you're an app developer, I'm just curious what exactly you see. But, if you're a non-app-developer, if you have legitimate information, I'd be interested. And not that it matters, but I'm an Android guy. This post isn't some Microsoft fanboy trying to start a flame war. Just want to get some facts, as I'm a little hesitant to trust one company's claim about a competitor.
~Ibrahim~
P.S. The infographic they made: http://blogs.technet.com/resized-im...00-00-00-97-94/2318.scroogled_5F00_041713.jpg
sour grapes ? win 8 sales are not good so why not lets do some mud slinging on android. but I am not a developer and I am too eager to learn what a developer would have in reply.
OK, this "sharing" is the same sharing done by Amazon, Etsy, and "everyone else on the internet." Developers, like Amazon or Etsy peeps, agree not to share the data. The data is required for financial transactions, apparently. Source: http://techcrunch.com/2013/04/09/mi...ogle-developers-need-to-process-transactions/
Microsoft, apparently, responded with this:
"Google also claims that sharing this information is necessary to process your transaction and maintain your account — that is, to issue refunds, reversals and payment adjustments. But, similar stores — including the Windows Phone Store and Apple’s App store, don’t do this, because it isn’t necessary for an app maker to have your full name, email address and ZIP code to process the initial transaction, issue refunds or handle customer service issues. Google could easily provide more anonymous means to handle these transactions."
Source: http://blogs.technet.com/b/scroogle...on-t-get-scroogled-by-google-s-app-store.aspx
~Ibrahim~

Google Play support is evil

Dear fellow developers,
I wonder how log will it take before we will unite and take some serious action against Google Play practices. Maybe you heard about banned apps and blocked accounts. I got my app blocked today and believe me that it is VERY frustrating experience.
I can write what is wrong with Google Play developer support, but others already done that better: androidofvirtue. com/dear-google-play-we-need-to-talk-about-a-few-things/
Long story short, I feel that Google is abusing its dominant position on the market by providing little to no service to developers. Developers has no other option for app publishing as manufacturers are pre-installing its market to almost every device. Users have no option as they do not have any good alternative available.
Google must listen to us, we are helping them to get money and they are treating us like criminals without any explanations, without possibility to defend ourselves and without possibility to use other and maybe more reasonable app market.
As I am from the EU I wrote an appeal to European Commission to investigate the Google market position regarding the competition advantage abuse. I really hate do do it but currently I feel that I ran out of options and I hate more to feel so powerless against Google ignorance and stupidity of its app removal policies.
If you would like to help then write an appeal too. Contact is [email protected]
They must hear us!
what app did you make and whats the reason they removed it
The app was intended for automatic connection to open hotspots and wifi password sharing. It was possible to enter password for some wifi when you connected to it and it was then shared with other users. This function was explicitly named in the name of the app, description and under the password box directly in application, therefore every user was sharing the password by his will and he was well informed what he's doing. It was intended for sharing of passwords for various public places, cafés etc.
The funny thing is, that the app got approved on Amazon which is also very strict, but obviously employs sane people.
The reason for banning is here:
REASON FOR REMOVAL: Violation of section 4.4 of the Developer Distribution Agreement.
After a regular review we have determined that your app interferes with or accesses another service or product in an unauthorized manner. This violates the provision of your agreement with Google referred to above.
Click to expand...
Click to collapse
I think that they think that I was phishing the passwords or something like that. Or maybe it is not ok to connect to open wifi automatically. Or maybe they think that if somebody share password for some hotspot then other people are not authorized to use it, however I feel that if I share password then I am giving implicit authorization to other users.
Thats the worst part -I simply don't know what is wrong. Can I fix it by adding some policy agreement? Should I ask user for some explicit permission to share the password and authorization for other users to use it? Isn't it a bit crazy?
The whole thing is not about me or my app. I just spend like month of evenings to build it and catch all the bugs, I made worse investments. What I really don't like is the Google attitude. They are keeping their developers in uncertainty, they are threatening them and they are behaving like the worst essence of corporations. We just need alternative store to become strong enough otherwise Google will not listen to us.

Can you help, please?

My 2 apps got removal with same reason
REASON FOR REMOVAL:Violation of section 4.4 of the Developer Distribution Agreement.
After a regular review we have determined that your app interferes with or accesses another service or product in an unauthorized manner. This violates the provision of your agreement with Google referred to above.
All removals are tracked. Repeated removals will result in app suspension, at which point this app will count as a strike against the good standing of your developer account and no longer be available on Google Play.
Can some one please share what is happening ?
Please describe what your app does

Having very tough time getting apps approved by google.

Thanks in advance for taking the time to read this. I am having a hard time finding a solution to my problem. I know this isnt the "correct" place for this post but XDA is the best and I know the answers are here.
I make applications for people and businesses. They pay me for my services. They are very simple apps that, for the most part, bring someones social medias to a single place with some other basic features. The issue I am having is that when I submit these app to google, they claim impersonation...
"This is a notification that your application, The Unofficial Futureman App, with package ID com.singlestoneapps.futureman, has been suspended from the Google Play Store. REASON FOR SUSPENSION:Violation of the impersonation or deceptive behavior provisions of the Content Policy. Please refer to the impersonation policy help article for more information.
If you are authorized to publish on behalf of the original content or brand owner, please contact us via the Google Play Help Center and attach verifiable and accepted proof of permission.
This particular app has been disabled as a policy strike. If your developer account is still in good standing, you may revise and upload a policy compliant version of this application as a new package name.
This notification also serves as notice for other apps in your catalog. You can avoid further app suspensions by immediately ensuring that no other apps in your catalog are in violation of (but not limited to) the above policy. Please also ensure your apps’ compliance with the Developer Distribution Agreement and Content Policy.
All violations are tracked. Additional suspensions of any nature may result in the termination of your developer account, and investigation and possible termination of related Google accounts. If your account is terminated, payments will cease and Google may recover the proceeds of any past sales and/or the cost of any associated fees (such as chargebacks and transaction fees) from you.
If you feel we have made this determination in error, you can visit this Google Play Help Center article."
This isn't the only one I had the issue with. I submitted "rebutles" for them and never heard back from google. At this point, my account has been TERMINATED. They are claiming that I am pretending to be these people in order to get downloads. Whats form(s) do I need to bypass this? Is there a generic form? How do I submit it to google in order to avoid this issue? Any other advice is greatly appreciated.
Thanks again XDA

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