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Hey, I'm having this weird problem with my 3G connection/data connection. If I end up loosing a 3G connection during a call. The only way to get it back is to end the conversation. To further explain... If I hit a spot with no 3G, then go back in a 3G spot, it won't come back on. I still have a good signal and i can talk but there's no E, G or 3G showing. While my phone is in this state I'm unable to browse the web,, it says no data connection which is odd because i obviously have a connection if I'm on the phone...3G starts to come back on As soon as i press end call. It instantaneously goes to E, then G, then 3G. At that point if I make another call, I'll still have a 3G connection and my phone works fine, i.e. i can browse the web and talk as usual. If I hit a spot where I loose 3G again (while in a call) it won't reactivate, I can continue to talk but I can't browse the web. No E, G or 3G showing (just bars with good signal) and it won't go back to normal until I end the call. Any suggestions?, thanks. unlocked bootloader, completely stock, not rooted running 2.3.3
Its an issue but not an isolated issue. I've experienced this as well, on both T-Mobile and att phones. Maybe LTE technology will help with better signal transfer than 3g.
Sent from my Nexus S
Same thing here.
Just for the heck of it I called t-mobile to get my original sim card activated. It's an oldie from 2004. They said it should be turned on within the next 24 hours. I don't ever remember it happening with any of my other phones while using the older sim. Maybe there's a connection,, it's worth a try, I don't have anything to loose. I'll post my results.
i was under the impression that you can't surf the web and make a call at the same time. since day 1 my phone has always turned data connectivity off as soon as i make a phone call. i thought its supposed to be that way lol. it isnt?
EDIT:
just did some testing. on 3G i can make phone calls and surf the web. on E, i cannot. i leave edge on all the time to save battery (dont need 3g to check emails), so i guess i thought its normal for data to cut out haha.
tmobile and ATT networks are not setup right now to hand a call from GSM back over to 3G during a call. if you are on 3G during a call, and lose 3g and go back to gsm, you will stay on gsm until the call ends. then the phone will switch back to 3g.
this is done on purpose by ATT and tmobile, the thought is that they will enable this hand off direction once 3g is widely covered. but since gsm footprint is larger than 3g, they set it up this way. its annoying, but normal.
kramer987 said:
i was under the impression that you can't surf the web and make a call at the same time. since day 1 my phone has always turned data connectivity off as soon as i make a phone call. i thought its supposed to be that way lol. it isnt?
EDIT:
just did some testing. on 3G i can make phone calls and surf the web. on E, i cannot. i leave edge on all the time to save battery (dont need 3g to check emails), so i guess i thought its normal for data to cut out haha.
Click to expand...
Click to collapse
You missed the hoop with this one lol. Topic is not about this.
Sent from my Nexus S
Roger P, I'd hit thanks for your answer but I don't see the thanks button to click. For me it's a huge deal to have some closure on the matter. As we all know, it sucks when you loose confidence in your phone. Don't know if it's a web site etiquette thing and that's why I'm not seeing it. Either way, thanks a lot. peace
It depends on the 3G carrier setup by your operator. For example, my operator uses 2 carriers for 3G service, one is data only carrier and the other one is shared between voice and data. So sometimes 3G data connectivity goes away during a call because I was connected to a data only carrier and sometimes I keep using the data connection during the call because I was using a shared carrier. I don't know if this is the case for T mobile.
Hi everyone
I have an issue, when I'm on my office the network signal isn't strong so when my One S go to "NO NETWORK" after it don't go back to network.
When the situation is this I can't go to airplane mode, change operator (from settings), the only thing that work is shut down and restart (no fastboot).
Anyone else have this problem?
Maybe is a software bug?
I have the Paul recovery and su
EDIT: More info
That don't happen every time that the phone go to "no network".
I think that happen when it a weak signals and are under 2G network.
there are users with similar issues, I only use 2G networks. If i want to do a bit of browsing i will manually change to auto mode, but other than that i always leave it at 2G..
hopefully there will be a radio upgrade soon that should fix this problem...
I'm suffering from the same behavior!
I'm still with the original ROM with no ROOT so I contacted HTC about it yesterday.
I got today their reply today:
"On your phone, kindly go to settings > mobile network > Network mode, kindly change the network mode and check how the signal will respond to each of them.
-Kindly try a different SIM card, to check whether the issue is with the SIM card or the phone itself.
- Soft reset for the device by pressing the power button for 10 seconds.( Note that soft reset erases any unsaved data.)
- Safe mode(which disables any 3rd party application which might be causing conflicts for your device.) for the device by Switching power on , then press and hold volume down when the quietly brilliant logo appears on your screen, you should see 'safe mode' text written on the bottom left of your home screen.
- Factory data reset, kindly backup your data before proceeding with this step please as you will
lose every data on the phone's memory.
Please go to Settings > storage > Factory data reset > Reset phone."
I haven't done anything yet and I didn't notice the 2G issue you mentioned.
I also haven't got this issue for the last 48 hours but did encountered it twice (!!!) on Sunday while driving across the country.
I'll try having the Network on 3G only and see if that matters although the area I leave in is not with good 3G reception.
GSM is 2G
WCDMA is 3G
i use GSM only unless im using the net
I'm aware to the 2G-3G difference
I'm on WCDMA preferred so my phone tries to be on 3G.
My phone also suffers from the 3G<->H data connection jumps while the desire wasn't having any with the same provider (different SIM of course).
sorry, My bad !!
i understand what your saying now
I cant confirm much as my provider doesnt have 3g signals in my area
If i try to use 3g at my home, I have 0 bars thats why i always use 2g
I switched to 3G only (since I have most of the time 3G and surly wants it for the data rate).
I know I have on my way to work and back places with 2G only but I'll give it a try for the coming days and reply.
BTW, just few minutes ago, while having 3G active for sure (before the 3G only switch when it was still on 3G preferred) I couldn't make any phone call although I had 4-5 bars and data connection was running.
Two days ago I tried to change my sim.
Before I had a cutted microsim, now an original microsim and the issue is still present.
Yesterday I had this problem only in afternoon, not in morning and only where the switch from no network -> 2G -> 3G is very very frequent.
In all other times out from office I never had this issue.
I also changed SIM with no help, stayed in 3G network only with no help and observed that when such a network crash happened, GPS reception is also disconnected!
I had no coverage situations with the 3G only mode which recovered, but what we are facing is a network "crash".
Our situation was escalated to technical support of HTC after I wrote them all the data and they tried to solve it over the emails w/o success.
Same problem for me. I tried only 2G, 2G/3G, only 3G, but no way..same problem..i hope an update can solve this..
I just bought my new One S from T-Mobile yesterday and everything appeared to be okay but now I can barely get it to hold a signal. Forget throwing it on GSM only because it will have signal for a whole few seconds before dropping it. I also am having Wi-Fi issues as well. It just intermittently drops the connection there as well... Not a great start!
whether im imagining this or not im not sure, But for me it seems like, When the Network signal increases, the WiFi signal drops, And when the WiFi signal Increases, the Network signal drops...
ive been noticing this for over a week now, So it cant just be coincidence..
I dont think my (or our) handset is faulty, I just think theres a pretty big bug in the ROM, and no matter if you switch ROMs they all use the same base at the moment..
This phone has great potential. But HTC need to be listening to us and release some updates. !!
azzledazzle said:
whether im imagining this or not im not sure, But for me it seems like, When the Network signal increases, the WiFi signal drops, And when the WiFi signal Increases, the Network signal drops...
ive been noticing this for over a week now, So it cant just be coincidence..
I dont think my (or our) handset is faulty, I just think theres a pretty big bug in the ROM, and no matter if you switch ROMs they all use the same base at the moment..
This phone has great potential. But HTC need to be listening to us and release some updates. !!
Click to expand...
Click to collapse
I noticed the same exact issue last night. My phone will go to full signal before dropping whichever connection. I'm just glad this phone can handle staying on 4G without draining the battery like crazy although I can only imagine how much further it'd go with 2G.
Sent from my HTC VLE_U using xda premium
worms said:
I have an issue, when I'm on my office the network signal isn't strong so when my One S go to "NO NETWORK" after it don't go back to network.
(...) the only thing that work is shut down and restart (no fastboot).
Click to expand...
Click to collapse
Exactly the same here. But I had a different WIFI issue - WIFI won't drop but stay connected - even if I am far away off the AP.
killerm said:
Exactly the same here. But I had a different WIFI issue - WIFI won't drop but stay connected - even if I am far away off the AP.
Click to expand...
Click to collapse
that one is also a known bug.
On top of that, WiFi will sometimes stuck at "error" status with no ability to turn it on...
All probably related to the same network chip driver or "Radio"...
I have same network reception problem. When I am in a poor reception area it loose reception all of a sudden and takes a while before getting the signal back. I often toggle flight mode to force network detection. I also think the reception bars don't reflect reality; sometimes it seems I have good 3G reception but cannot surf the web. I fear it is a critical bug. The phone seems unable to handle correctly signal fluctuations and protocol changes (GSM, 3G, HSDPA).
I'm colletting more data about this problem.
First of all I don't have any wifi issue, or maybe I don't see this.
I have a modem with N standard and one with G standard and nothing of this have issue.
About the network issue in this days I never have, only when I'm in office and the signal suck a lot.
Q: Anyone that have Tmobile/mod rom with 1.70 RUU have this issue?
worms said:
I'm colletting more data about this problem.
First of all I don't have any wifi issue, or maybe I don't see this.
I have a modem with N standard and one with G standard and nothing of this have issue.
About the network issue in this days I never have, only when I'm in office and the signal suck a lot.
Q: Anyone that have Tmobile/mod rom with 1.70 RUU have this issue?
Click to expand...
Click to collapse
I don't have wifi issue at work with a powerful 802.11n network AP but experienced occasional fake/unstable/disconnect wifi at home with a poor AP which operates on no-one-knows-but-definitely-not-N network. I don't really bother too much cos I can always turn wifi off and on to reconnect.
In terms of 3G/H signal switching problem, yes, a bit annoy especially when playing online game on 3G but accessing internet is fine just need to sometimes wait a bit longer.
I am on international unbranded version in UK.
I've the same problem in France about 3G/2G and wifi on international unbranded version.
Have anyone experienced data connection issues on the AT&T variant, some of my apps like Craigslist won't open, but it will on other devices?
same
alhadee12 said:
Have anyone experienced data connection issues on the AT&T variant, some of my apps like Craigslist won't open, but it will on other devices?
Click to expand...
Click to collapse
Yes. I am having issues on my Sprint Note EDGE. The signal goes up and down and the data is very spotty only giving me any data about 20% of the time. I am waiting on my replacement but I doubt the phone is faulty.
Sortilege said:
Yes. I am having issues on my Sprint Note EDGE. The signal goes up and down and the data is very spotty only giving me any data about 20% of the time. I am waiting on my replacement but I doubt the phone is faulty.
Click to expand...
Click to collapse
My issue is now turning out to be one app, which is Craigslist. I can't connect via AT&T data, but I was able to use a Verizon Hotspot to connect.
I have noticed data & wifi connection dropping frequently. I have been blaming my mobile operator and internet service provider until I saw this thread.
On my T-mobile Edge i was getting Wifi drop outs every minute or so.
I am getting a replacement tomorrow and I will report back.
here is what my battery stats looked like
https://dl.dropboxusercontent.com/u/28335306/tempFileForShare_2014-11-21-08-19-24.jpg
Firmware.....
Its a Firmware issue
Guys I am almost positive this issue is due to a glitch in Samsungs firmware. I tested the data and was able to download over 1 megabyte per second with only one bar on 4g Spark LTE.
According to the tech support person I talked to that would not be possible on only 1 bar. (btw I stopped the test after hitting 1 Megabyte per second for those that need help converting that equals 8mbps). I was in a saturated 4g Spark network with 5 towers within spitting distance from my location and it still only showed 1 bar. I'm thinking either how the tower reads the signal strength or a bad code line shows no more then 1 bar no matter what.
Now for those having dropped data. Check the Sprint {if you are on Sprint or your providers site for a similar coverage map) site to see the saturation for 4g Spark service, the phones are now setup to LOCK on and HOLD onto the FASTEST tower, which according to the tech who also filled me in on the way the new antennas work, can lead to what seems to be dropped service. She would recommend for individuals having this issue if Spark service is not fully activated in your area to switch over to CDMA only under settings to fix the LTE data dropping issue. BTW the Spark LTE service is apparently different then the old LTE service so those versions do not appear to work interchangeably (according to the Sprint service map). I'm assuming this new triband lte is new for all the carriers but maybe not...
I also noticed someone else got the new version of the firmware, which I also have and that did NOT fix anything for me. If anyone is struggling with this issue I would wait until the firmware is updated again. WHICH I hope by that point we can get flashable firmware for those of us that are rooted...???
Now for a VERY Important Fact: there will now be no way to use data while on a phone call. These phones are a single antenna model. You can either be on the phone or data... UNLESS you are making a WiFi call. That is why this is now a option. It will keep the antenna set to the data side of things and make it possible to use data for the internet at the same time.
I hope this helps.
Adan
alhadee12 said:
Have anyone experienced data connection issues on the AT&T variant, some of my apps like Craigslist won't open, but it will on other devices?
Click to expand...
Click to collapse
http://blog.craigslist.org/2014/11/24/craigslist-dns-outage/
Thank you for the info. I agree it has to be a firmware issue. I am getting a replacement handset tomorrow to verify that but I can see all these hansets being bad. I am in areas all day long with strong lte/spark/and 3g but my data connection constantly drops. I do also see the cellular signal shooting up and down but have no issues with my call quality at least. Have to reboot...toggle airplane mode....or shut data off and on just to get a little bit of 3g service for a second or two. I really hope the firmware update comes soon. I also went under networks in setting and set it to CDMA only and it as at least seeming to give me a steady 3g connection for now...will reply if that changes
signal
I had the note 4 for 3 weeks before giving it to my wife and getting the edge....the note 4 in all my normal travel was perfect....now with the edge i have horrible data so its something i hope they update quickly
I don't rely on the stock signal bars, they are not really reliable in my opinion. Instead if you install SignalCheck Lte or SignalCheck Pro (for those that are rooted) from the play store. It accurately shows the true signal strength of your connection.
I like the Pro version since it allows to reset the connection quickly if need be.
TS
Hello all, first post here looking for some help.
Note 4 android version 5.0.1 (won't allow me to update further)
I have a Verizon Note 4 phone I am using on T-Mobile network. I have been using the phone this way for over 30 days. I get 3-4 bars at any given time and the phone pretty much stays in the same area at all times (give or take 100feet). I get download speeds of 20-35mbs off of a Verizon tower so no problems with signal.
I live in a very rural area in Texas with only Verizon towers around.
My internet works great on the phone and USB tethered to my computer using FoxFi key app (original Verizon tethering won't work due to the T-Mobile sim).
The problem I have is when I make a phone call. As soon as I make a phone call the 4G LTE symbol (with 3-4 bars of signal) on the phone goes from white to grey 1x as soon as it starts to dial and stays that way while I'm on the phone talking. As soon as I hang up the 1x goes away and the signal symbol changes, sometimes its H+, sometimes its 3G both of which are always grey and won't allow me to use the phone for calls or internet. Rarely it will go back to the 4G LTE signal. Even when it shows the H+ and 3G greyed out it still shows at least 3 bars of signal.
I have found a work around that works SOMETIMES. I go into settings > more networks > mobile networks > network mode > select LTE/ CDMA or LTE / GSM / UMTS until I get the 4G LTE signal back then switch back to the GLOBAL network so I can use internet and make phone calls again. This doesn't always work, sometimes I have to restart the phone and hope it finds network again other times I have to just wait for it to find network again.
Anyone have a permanent fix?
Appreciate your thoughts on whether this is hardware issue.
I'm in London UK, had phone for 6 months, worked flawlessly. Until last week.
Currently, I get full bars of 4G+ everywhere I go, and data works as it should, 140mbps + speed
I never had voice over 4G, so everytime I get a phone call, the phone drops to 3G for the call, worked fine too.
For the last week, the phone is unable to pick up a 3G signal. Anywhere, so it's not a network coverage issue. If I go into network settings and change from 2G/3G/4G auto to '3G only' i get no service, and 'emergency calls only'.
So I can't make or receive any calls, unless I use Skype or something over 4G.
What I have tried so far:
1. Reboot phone
2. Remove and clean SIM card
3. Factory reset phone
4. Got a replacement SIM from the Vodafone store
Still the same. I tried the new SIM in my work phone (iPhone 6) and it works fine, full bars of 3G & 4G available.
Do I have to send the phone for repair?
Seems like you need a repair, speak to Samsung they are usually pretty good.