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Can't get internal SD to mount on computer

When I plug my phone in I have no way to transfer files to and from the Nexus 5. Nothing comes up. Tried updating the drivers, but nothing works. Please help.

I haven't been able to do this either, anyone wanna help?

connect phone to pc via usb
go to Device Manager
right click anything that looks like the phone and uninstall drivers
unplug phone
restart pc
connect phone to pc via usb
let it install drivers automatically
fixed?
Sent from my Nexus 5 using xda app-developers app

n7of9 said:
connect phone to pc via usb
go to Device Manager
right click anything that looks like the phone and uninstall drivers
unplug phone
restart pc
connect phone to pc via usb
let it install drivers automatically
fixed?
Click to expand...
Click to collapse
Nope, still nothing. My Razr HD comes up fine, but not the Nexus 5. Think it's a conflict in drivers?

Tweaken said:
Think it's a conflict in drivers?
Click to expand...
Click to collapse
definitely...the only time i ever had Nexus driver issues was when i changed from HTC to Nexus
the best i can offer is how i fixed it...get a copy of Wug's Nexus Root Toolkit and follow his instructions from deleting all other drivers and installing new ones...he offers (i think) 4 different options and you just work your way through them until one stick (the RAW drivers always work for me)
and note that the Toolkit doesn't work on 4.4 yet, so only use it to clear and update drivers
http://forum.xda-developers.com/showthread.php?t=1766475

n7of9 said:
definitely...the only time i ever had Nexus driver issues was when i changed from HTC to Nexus
the best i can offer is how i fixed it...get a copy of Wug's Nexus Root Toolkit and follow his instructions from deleting all other drivers and installing new ones...he offers (i think) 4 different options and you just work your way through them until one stick (the RAW drivers always work for me)
and note that the Toolkit doesn't work on 4.4 yet, so only use it to clear and update drivers
http://forum.xda-developers.com/showthread.php?t=1766475
Click to expand...
Click to collapse
Sweet, that did it. Uninstalled Motorola drivers, uninstalled Google ADB driver, restarted, plugged in phone, voila!

Tweaken said:
Sweet, that did it. Uninstalled Motorola drivers, uninstalled Google ADB driver, restarted, plugged in phone, voila!
Click to expand...
Click to collapse
n7of9 said:
definitely...the only time i ever had Nexus driver issues was when i changed from HTC to Nexus
the best i can offer is how i fixed it...get a copy of Wug's Nexus Root Toolkit and follow his instructions from deleting all other drivers and installing new ones...he offers (i think) 4 different options and you just work your way through them until one stick (the RAW drivers always work for me)
and note that the Toolkit doesn't work on 4.4 yet, so only use it to clear and update drivers
http://forum.xda-developers.com/showthread.php?t=1766475
Click to expand...
Click to collapse
Thank you n7of9 the link you provided worked for me.

Another solution...
Plug the phone into your computer. Go to "Device Manager" and find the Nexus <x> device where-ever it's listed (may not be called "Nexus...", though on my machine with the real drivers it was).
Right click, choose "update driver software"
Select "browse my computer"
Select "let me pick..."
Choose the option. "usb composite device"
Apply and close all windows.
Disconnect and reconnect the phone to the computer.
The phone will now allow you to move files to it properly. Something weird with proper phone drivers. I believe you need to reverse this if you need to use ADB again in the future.

This worked and also fixed another popular issue
Not only does this fix the MTP connection issue to move folders to root folder. But it also now allows me to see the preview thumbnails of my media! This was a huge problem on my other phones and many many people including me were never able to fix that. All the ideas to get around or create USB Mass Storage instead of MTP after 4.1 were fails.
Cosmicevo said:
Another solution...
Plug the phone into your computer. Go to "Device Manager" and find the Nexus <x> device where-ever it's listed (may not be called "Nexus...", though on my machine with the real drivers it was).
Right click, choose "update driver software"
Select "browse my computer"
Select "let me pick..."
Choose the option. "usb composite device"
Apply and close all windows.
Disconnect and reconnect the phone to the computer.
The phone will now allow you to move files to it properly. Something weird with proper phone drivers. I believe you need to reverse this if you need to use ADB again in the future.
Click to expand...
Click to collapse

Cosmicevo said:
Another solution...
Plug the phone into your computer. Go to "Device Manager" and find the Nexus <x> device where-ever it's listed (may not be called "Nexus...", though on my machine with the real drivers it was).
Right click, choose "update driver software"
Select "browse my computer"
Select "let me pick..."
Choose the option. "usb composite device"
Apply and close all windows.
Disconnect and reconnect the phone to the computer.
The phone will now allow you to move files to it properly. Something weird with proper phone drivers. I believe you need to reverse this if you need to use ADB again in the future.
Click to expand...
Click to collapse
Worked perfect, thanks

what worked for me
In windows 8.1
I plugged in my nexus and browsed to device manager in control panel
I uninstalled the device (and deleted the driver)
I unplugged the nexus 5
I plugged it back in
Windows recognized it as a proper MTP device
I think the problem was something to do with windows recognizing it as an ADB device (I had installed the toolkit before etc)
This fixed it for me

openlatedotorg said:
Worked perfect, thanks
Click to expand...
Click to collapse
Hi,
I did all the steps mentioned, and ran the driver test - everything works fine, success.
However, I still cant see my device in "This PC"...
What is even more weird, that it only disappeared couple of days ago, and I didnt do anything to my computer at all....
Any other way to get devices to show? (Nexus 10 or Nexus 4 stopped showing too).....
Maybe problem is that it is being shows as ACER ADB Interface? But i cant change that to MTP anyway..

Nexus 5 showing up as ACER ADB Interface Windows 8.1

Hi guys, I recently installed windows 8.1 and now my N5 shows up in device manager as ACER ADB Interface and I can't acces MTP , I didn't had this problem with windows 7 , it worked perfectly back than ( i have unlocked and rooted my N5 with windows 7 without any issues ) . What can I do to make it work with windows 8.1 ?

I had the same, you have to go into Device Manager and roll back the driver to the Google one. Proper PITA

I can't do it, the roll back option is grayed out

I have managed to make it work, nevermind .

SilentGTX said:
I have managed to make it work, nevermind .
Click to expand...
Click to collapse
Why not actually post what you did to fix it so it can benefit others in the future? Just a thought...

EddyOS said:
I had the same, you have to go into Device Manager and roll back the driver to the Google one. Proper PITA
Click to expand...
Click to collapse
I rolled the driver back, but it keeps updating to it. I've uninstalled and deleted the driver, yet it keeps reinstalling it. Somehow, my MTP connection started working again. Not sure how though. If I knew which KB update it was, I'd uninstall it from there.

wvcadle said:
I rolled the driver back, but it keeps updating to it. I've uninstalled and deleted the driver, yet it keeps reinstalling it. Somehow, my MTP connection started working again. Not sure how though. If I knew which KB update it was, I'd uninstall it from there.
Click to expand...
Click to collapse
The other option is to manually change the driver in Device Manager from the ACER one to the Google one. I think it's happened as M$ have the ACER driver digitally signed whereas the Google one isn't so it'll always choose the signed driver...

EddyOS said:
The other option is to manually change the driver in Device Manager from the ACER one to the Google one. I think it's happened as M$ have the ACER driver digitally signed whereas the Google one isn't so it'll always choose the signed driver...
Click to expand...
Click to collapse
I'm not sure how to do that, because, of course, if you try to update it, it will say that the Acer one installed is already the best driver. And after uninstalling it, upon plugging it back in, it updates to the Acer driver automatically again.

wvcadle said:
I'm not sure how to do that, because, of course, if you try to update it, it will say that the Acer one installed is already the best driver. And after uninstalling it, upon plugging it back in, it updates to the Acer driver automatically again.
Click to expand...
Click to collapse
You have to manually check and select 'choose from a list' and you'll see the MTP option as well as the Acer one. Select the MTP one and you're good to go

EddyOS said:
You have to manually check and select 'choose from a list' and you'll see the MTP option as well as the Acer one. Select the MTP one and you're good to go
Click to expand...
Click to collapse
Btw... thanks for your help.
I went through those steps, but on my system, the MTP driver wasn't listed as an option.

wvcadle said:
Btw... thanks for your help.
I went through those steps, but on my system, the MTP driver wasn't listed as an option.
Click to expand...
Click to collapse
Hmmm, I've only ever used the Google drivers from the SDK until this stupid ACER one appeared. Managed to get back to it now so it's all good. Perhaps download the Google driver and then point to it?
https://dl-ssl.google.com//android/repository/latest_usb_driver_windows.zip

Yeah , I forgot , sorry about that . I managed to make it work by downloading this drivers " https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip " . After i have extracted the driver i plugged my N5 to the PC, than I went to the Device Manager i right clicked the Acer ADB Interface and I have selected Update Drivers . After that I selected the folder where i have extracted the drivers , than i chose " Let me pick from a list ... " , I selected MTP USB Device and Voila , it works !
PS: You can also try to install the LG Driver " http://tool.xcdn.gdms.lge.com/dn/downloader.dev?fileKey=UW00120120425 "

EddyOS said:
The other option is to manually change the driver in Device Manager from the ACER one to the Google one. I think it's happened as M$ have the ACER driver digitally signed whereas the Google one isn't so it'll always choose the signed driver...
Click to expand...
Click to collapse
Thanks For your help. It worked.

SilentGTX said:
Yeah , I forgot , sorry about that . I managed to make it work by downloading this drivers " https://dl-ssl.google.com/android/repository/latest_usb_driver_windows.zip " . After i have extracted the driver i plugged my N5 to the PC, than I went to the Device Manager i right clicked the Acer ADB Interface and I have selected Update Drivers . After that I selected the folder where i have extracted the drivers , than i chose " Let me pick from a list ... " , I selected MTP USB Device and Voila , it works !
PS: You can also try to install the LG Driver " http://tool.xcdn.gdms.lge.com/dn/downloader.dev?fileKey=UW00120120425 "
Click to expand...
Click to collapse
LG driver helped me to resolve issue while installing LG driver got pop up message for the missing MTP package for windows 8.1, i followed link to download missing package and install after reboot it resolved issue in my Windows 8.1, Thanks for your help.:good:

I can never seem to get adb or fastboot to work I gave up and dual booted my computer with Linux Linux hasn't given me problems with adb or fastboot
Sent from my Nexus 5 using Tapatalk

This worked for me
Hi guys, I had the same problem. My phone was configured as MTP but when i connected to Win 7 it would appears in the Device Manager list as "ADB", this wouldn't allow me to transfer files so what worked for me was:
1- Connect your Mobile to the PC and it appears as ADB Driver (In the device manager screen), rignt click on ADB and select Browse my computer for driver software.
2- Choose let me pick a from list of devices on my computer and choose the option MTP instead of ADB.
3- Did that and problem solve, hope this helps for you !!

Delete this Acer ADB driver when you uninstall it
I have the same issue. Here is what I did and that resolved the issue. Go to "Device Manager" to uninstall the Acer driver. The uninstall window pops up asking you if you want to uninstall it. There is a check box that says "Delete the driver." Make sure you check that off and then go ahead and uninstall it. Once that's done, plug your Nexus 5 back in. The correct MTP driver will now be installed and your computer will recognize the phone normally. Hope this helps.

Experiencing the same on Windows 7...have tried everything suggested
Really hoping someone can help because I've just about had it with this. I'm running Windows 7 Home Premium 64-bit. I have a brand new Nexus 5 16GB. As others have indicated, when I plug my phone into my computer with debugging enabled, it creates an "Android Composite ADB Interface" device listed under "ACER Device" in Device Manager. See attachment.
I have tried every permutation of the 'uninstall driver, manually install Google USB driver' solution, to no avail. The best way I can describe what I'm seeing is that Windows is forcibly categorizing the device as an 'ACER Device' even though the driver files themselves are telling it otherwise.
If debugging is DISABLED, and EITHER MTP or PTP is ENABLED, everything is just fine - the default Windows drivers for those devices kick in, and no 'ACER Device' category is created.
If debugging is ENABLED, and MTP and PTP are DISABLED, when I tell Windows to use the Google USB driver, it says that the device could not be installed.
If debugging is ENABLED, and MTP is ENABLED, the 'ACER Device' issue rears its ugly head even when I tell Windows to use the Google USB driver.
I've already disabled Windows automatically fetching a driver online, so that's not to blame.
If this is the result of a Windows Update, does anyone know the number of the update so I might try uninstalling it? I can't seem to find it despite searching.
Hoping someone out there can help. Thanks!

[Q] Issues while installing drivers

It has now been over 7 hourse since i started trying to unlock the bootloader. But to no use. I tried downloading the Universal ADB Driver and the alternative given on the thread. but facing issues with both. I dont think the drivers are getting installed correctly. While the later didnt do much, i tried the alternative which reads:
1. Install the latest Samsung drivers: SAMSUNG USB Driver v1.5.33.0
2. Restart the computer (very important)
3. Go to Device Manager, find the Android device, and select Update Driver Software.
4. Select Browse my computer for driver software
5. Select Let me pick from a list of device drivers on my computer
6. Select ADB Interface from the list
7. Select SAMSUNG Android ADB Interface (this is a signed driver). If you get a warning, select Yesto continue.
Done!
But on step 6, I dont see any option to select ADB interface. really bugged with this issue as I have watched several videos on youtube but none is really addressing my concern.
Btwn..not a noob here..Have been around since 2011 and did a lot of modding on my Nexus 5. But I can certainly use some helping hand here..
Cheers!!

Donwload Android SDK and install the Google USB driver which you will be able to choose.

Gamm86 said:
Donwload Android SDK and install the Google USB driver which you will be able to choose.
Click to expand...
Click to collapse
Ill do that. But I also got the .zip file to install Google USB drivers from the same website. I have installed it but even that didnt help. I have no idea what is going on. Ill give the SDK a shot and post back. Thanks!

Gamm86 said:
Donwload Android SDK and install the Google USB driver which you will be able to choose.
Click to expand...
Click to collapse
downloaded SDK, installed Google USB driver..still nothing..

Do you have any drivers installed for other phones?
Transmitted via Bacon

timmaaa said:
Do you have any drivers installed for other phones?
Transmitted via Bacon
Click to expand...
Click to collapse
^^ This
Always uninstall any previous drivers before installing new ones. They might cause conflicts.

Connect phone via MTP (Fix/Solution) (Should Work on all Custom roms)

Hello Guys!
I've Finally Found the Fix for MTP Issue in Custom roms.
Here's how to do it
Connect your phone via USB Cable to PC
Select MTP In your phone
Open Device Manager in your PC
Click on "Browse my computer for driver software"
Click on "Update driver"
Click on "Let me Pick from a list of driver on my computer"
Now select "MTP USB DEVICE" and Click on Next
You are done!!
Device should appear in your Windows Explorer
Tested on Windows 10 Pro, Mi 4i with CrDroid Nougat ROM.
Hope this works for you all.
Be sure to Hit the thanks Button if it works for you.

lostfurby said:
hello guys!
I've finally found the fix for mtp issue in custom roms.
Here's how to do it
connect your phone via usb cable to pc
select mtp in your phone
open device manager in your pc
click on "browse my computer for driver software"
click on "update driver"
click on "let me pick from a list of driver on my computer"
now select "mtp usb device" and click on next
you are done!!
Device should appear in your windows explorer
tested on windows 10 pro, mi 4i with crdroid nougat rom.
Hope this works for you all.
Be sure to hit the thanks button if it works for you.
Click to expand...
Click to collapse
lmao lmao lmao ????

Danyaelgaina said:
lmao lmao lmao
Click to expand...
Click to collapse
Mate, Anything Funny?

lostfurby said:
Mate, Anything Funny?
Click to expand...
Click to collapse
No options like mtp

For anyone who cant see the mtp option in the list of drivers follow the first part of this tutorial video. Install the feature pack from Microsoft and it will then be listed as mobile device.

Didn't work
When I select update driver and select "Let me browse this computer", it does not show "MTP device" in the list of updates. All it shows is "Android ADB Interface"
Also in the Youtube video method that is given, I downloaded the update for Windows 8.1 64-bit because that is the system I have and it said "This update is not applicable to your computer"
Please help. Distressed with this problem. I am running an Mi4i with CrDroid ROM in it.

Found the option
Hey guys, I've found the option OP mentioned about. If the update driver software window doesn't give you a list of compatible hardware automatically (like OP's), then you'll need to choose the "(Show All Devices)" option and then scroll to "(Standard MTP Device)". Click the "MTP Device" option and then next, and you're good to go.
Sorry I couldn't upload any pics

It worked
Thanks it worked for me.

Help me please
I can not help how to connect a smartphone. He does not even see me as the Nook Android Interface

thanks dude it worked.
(i have a oneplus 7 pro running pixel experience 11)

Souroking said:
For anyone who cant see the mtp option in the list of drivers follow the first part of this tutorial video. Install the feature pack from Microsoft and it will then be listed as mobile device.
Click to expand...
Click to collapse
thanks.

Help, i updated the wrong driver to my android driver via device manager on pc

Hello, i want to ask for some help, so i have accidentally updated my android driver with an adb interface driver for computer, and now when i debugging my device to the computer, it is listed in "universal serial bus devices" not in "other devices" anymore, it is a problem because i wanted to install google camera for my phone, but now my phone can't stand in fastboot mode anymore, it always asked me to shutdown my phone, maybe because i have updated it with the wrong driver.
I have tried updating it with the driver i got from the internet, but it always show me "the folder you specified doesn't contain a compatible software driver for your device" like in the photo i have attached, i'm sure this driver list was compatible before, because i have tried it before i updated the wrong driver to my android driver.
Any help will be appreciated, and i'm sorry for my bad english, thanks.

Use the driver installer linked to in my signature below.

jwoegerbauer said:
Use the driver installer mentioned in my signature below.
Click to expand...
Click to collapse
I am sorry, but i didnt see any signature that you have mentioned about

Remove the driver and get one from your phone's manufacturer

Revelation53 said:
I am sorry, but i didnt see any signature that you have mentioned about
Click to expand...
Click to collapse
Buy new glasses.

jwoegerbauer said:
Buy new glasses.
Click to expand...
Click to collapse
I can see it now, i am terribly sorry, i was using mobile mode, so i couldnt see your signature, anyway, thank you for your help, i will try it

psunyter said:
Remove the driver and get one from your phone's manufacturer
Click to expand...
Click to collapse
How to remove the driver? I cant see any "uninstall driver" option, but only "uninstall device" option, but if i do that uninstall device thing, then my android is gone from the device manager and i couldnt change the wrong driver to the original driver, as u can see in the first picture, my android have been changed to usb device, not an android device anymore.

Revelation53 said:
How to remove the driver? I cant see any "uninstall driver" option, but only "uninstall device" option, but if i do that uninstall device thing, then my android is gone from the device manager and i couldnt change the wrong driver to the original driver, as u can see in the first picture, my android have been changed to usb device, not an android device anymore.
Click to expand...
Click to collapse
To uninstall driver from Windows 10, you have to :
1. Press WINDOWS + X
2. Click on "Device Manager"
3. Click on the device group you want to uninstall (example : USB-Device)
4. Right click on the device you want to uninstall
5. Click on "Remove"

jwoegerbauer said:
To uninstall driver from Windows 10, you have to :
1. Press WINDOWS + X
2. Click on "Device Manager"
3. Click on the device group you want to uninstall (example : USB-Device)
4. Right click on the device you want to uninstall
5. Click on "Remove"
Click to expand...
Click to collapse
Hmm, i already know that, thanks anyway, but if i have uninstalled the device, so what should i do first? Unplugging my phone and then plug it again first or directly installing new driver after i uninstalled the device? And if i want to replace the wrong device i have installed to my android what is the name of the driver i should install?
I am sorry if i asked so many dumb question, i doesnt have much experience on this.

Revelation53 said:
And if i want to replace the wrong device i have installed to my android what is the name of the driver i should install?
Click to expand...
Click to collapse
On Android-side there is NOTHING to install: ADB & Fastboot daemons are implemented in every Android device's bootloader. You have only to install the matching USB-driver on Windows computer.

jwoegerbauer said:
On Android-side there is NOTHING to install: ADB & Fastboot daemons are implemented in every Android device's bootloader. You have only to install the matching USB-driver on Windows computer.
Click to expand...
Click to collapse
Hmm i see, alright, thanks a lot, i mean it

jwoegerbauer said:
Buy new glasses.
Click to expand...
Click to collapse
lmao what a savage guy

Revelation53 said:
Hello, i want to ask for some help, so i have accidentally updated my android driver with an adb interface driver for computer, and now when i debugging my device to the computer, it is listed in "universal serial bus devices" not in "other devices" anymore, it is a problem because i wanted to install google camera for my phone, but now my phone can't stand in fastboot mode anymore, it always asked me to shutdown my phone, maybe because i have updated it with the wrong driver.
I have tried updating it with the driver i got from the internet, but it always show me "the folder you specified doesn't contain a compatible software driver for your device" like in the photo i have attached, i'm sure this driver list was compatible before, because i have tried it before i updated the wrong driver to my android driver.
Any help will be appreciated, and i'm sorry for my bad english, thanks.
Click to expand...
Click to collapse
Have you found solution? I'm facing same issue now?