Hello guys
After about 2 month, this is actually the first time I have experienced such a problem with my Z5p...
I was using telegram and somehow the device became unresponsive! (nothing worked)
I though maybe it's related to the overheating issue and immediately touched the back of the phone and it was pretty cool like always!
I have decided to leave it alone for a few minutes, so maybe it become responsive again...
However when I grabbed the phone again it was uncomfortably hot and still unresponsive!
I had to press power and volume up buttons to reset the phone! after a few minutes I turned it on and everything was normal!
Well my question is, does the phone turn off automatically reaching certain temperature even in that situation (unresponsive) to prevent hardware damage?
I'm worried if my phone is damaged somehow....
Related
Sometimes when I grab the phone out of my pocket and I press the power key to enable the screen, I discover that it is off :S. When I press the reset button it will start again, but it seems strange to me. You guys have a suggestion of what it could be?
Hmm, this sound familiar...
I've just posted re battery life and my phone waking up all by itself, but now I come to think of it I've seen this happen as well - or my phone just soft reset itself randomly occasionally.
I wonder if they are related problems...
-FM
When I press the normal power it won't start up, so it isn't totally shut down though. Only a reset will do it. Very annoying.
_MsG_ said:
When I press the normal power it won't start up, so it isn't totally shut down though. Only a reset will do it. Very annoying.
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Mine has started and shutting
NOT powering up with the power key or
the soft reset. I literally have to
pop the battery out and back in to start
up the phone. ???
If your phone is randomly turning off...yet it turns back on...your battery may be reaching its end. How long have you had the phone? My dash used to tend to do this when it was reaching the end of its battery life...it wouldn't just...run down. I noticed a decrease in battery life, but the moment the phone needed heavy usage (internet, messaging) the battery couldn't dish out enough power and it'd just turn off...this would even happen in my pocket if enough calls or texts came through...then when I'd go to check, it'd be off.
It's not that, I'm assuming, it's the phone. I just bought a new HTC Touch Pro 2 Days ago, and it does the same thing. It randomly shuts down, and it even overheats, and I have 3 batteries for the phone because I use my phone extensively. Sad thing is, this phone was to be more powerful then my 6800 and so far, it's failing.
Well, then I'm assuming its time for a replacement, lol. I've had mine for a while now, never had that issue. Never had that issue with any phone except my Dash when the battery took a dump.
My phone is 2.5 weeks old. I would hope they battery wasn't dying already, but who knows. The keyboard quit today and the screen has been acting funny too. Like when it goes into "sleep mode" the screen fades but you can still see the buttons to unlock the phone and the buttons on the bottom are all lit up and won't turn off.
The screen is incredibly wiggly too... This happened after I took my phone to a local sprint store. They put the phone casing on it to show me what it would look like and then the guy yanked it off my phone.
I am starting to wonder if some of this is not related to that.
So, since the keyboard died today.. Asurion is sending me another replacement phone... Guess we will see.
I think my problem has something to do with this: http://forum.xda-developers.com/showthread.php?p=3748976#post3748976
I recently have found that this happens to me whenever I turn the feature where it disconnects from EDGE when my device goes to sleep. However, when I turn that off and let EDGE continue to be on while my phone is in sleep I don't get this problem anymore. I have it checking my email every 5 minutes if that makes any difference.
alright dudes and dudettes.
i have the same issues more often than i would like.
it powers itself off and the only thing i cna do is soft reset. also sometimes when i wake the phone up, my plasma theme is distorted it still slides across but everything distorts and i cannot access any progs.
it is an annoying issue.
any fixes ideasm, help would be top. thanks..
So I upgraded to JB via OTA yesterday with no problems. Today I'm reading an article on Chrome and the tablet screen shuts off and after a few seconds it looks like it's in the process of rebooting so I set it down and leave thinking it'll be booted up again when I come back but I was confused why it rebooted in the first place.
Anyways, about an hour and a half later I come back and my tablet is super heated to the point that it burns to touch it. The screen was blank but it looked like the backlight was on or something because it wasn't the same as if the screen was actually turned off. I held the power button down several seconds until it powered off and rebooted and then I set it down by my AC so that it could cool off. After a minute or so it booted up like normal to the main screen and it showed that the battery had drained from 95% when it first happened to 37% so it was obviously stuck doing something very CPU intensive during that hour and a half.
Does anyone have a clue what happened and if I should do something? I just bought this tablet from Best Buy yesterday without their additional warranty but should I either take it back there or possibly contact ASUS of a replacement or something? I know how bad that kind of heat is for computer components and it bothers me it was like that even for 1.5 hours. Also my tablet has not been rooted so it was completely stock save for the few apps I've installed so far.
Thanks in advance!
Had the exact same thing happen to mine about a month ago. Was worried afterwards that the excessive heat would have caused damage but so far have not seen any ill effects.
Falchion17 said:
So I upgraded to JB via OTA yesterday with no problems. Today I'm reading an article on Chrome and the tablet screen shuts off and after a few seconds it looks like it's in the process of rebooting so I set it down and leave thinking it'll be booted up again when I come back but I was confused why it rebooted in the first place.
Anyways, about an hour and a half later I come back and my tablet is super heated to the point that it burns to touch it. The screen was blank but it looked like the backlight was on or something because it wasn't the same as if the screen was actually turned off. I held the power button down several seconds until it powered off and rebooted and then I set it down by my AC so that it could cool off. After a minute or so it booted up like normal to the main screen and it showed that the battery had drained from 95% when it first happened to 37% so it was obviously stuck doing something very CPU intensive during that hour and a half.
Does anyone have a clue what happened and if I should do something? I just bought this tablet from Best Buy yesterday without their additional warranty but should I either take it back there or possibly contact ASUS of a replacement or something? I know how bad that kind of heat is for computer components and it bothers me it was like that even for 1.5 hours. Also my tablet has not been rooted so it was completely stock save for the few apps I've installed so far.
Thanks in advance!
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Click to collapse
I would just take it back. Doesn't seems normal at all!
Ok well I feel a little bit better that I'm not the only one to experience this problem. It makes me nervous that this happened so I'll probably contact Asus and see what the deal is.
I've had the TF101 since it was first released in the USA. I haven't really used it much but lately I found a niche use for the tablet. The problem is most of the time it's really hard to turn the screen on. Almost every press to the power button will turn the screen on for about half a second and then it turns off. Then I have to wait about 5 sec before I can turn the screen on again but most of the time it will just repeat the same process. This is really frustuating. It appears this is less frequent if the tablet is laying flat instead of being held in hand, but I usually need to try it around 5 times before the screen will stay on.
The second problem is the screen will sometimes randomly turn off. Most of the time the screen will stay on for hours when I use it. Sometimes though, it will just turn off and then I'm met with the first problem. This is a sudden shutoff with no warning. Other times the right side of the screen will glow really bright before turning off. It appears to happen more frequently when I'm moving the tablet.
I'm using a rooted stock ICS rom. I'm pretty sure this is a hardware problem. Has anyone encountered this before? Is this something I can fix myself?
Thanks
I had the same prob many times. For me it was doing it real bad before i rooted. It is likely nothing serious. Could your lower frequency be too low? Try Katkiss. its very fast.
oddly the screen went off to the left a few mins ago. i never had that before but everything is back to normal it seems
I just flashed KatKiss 4.2 rom unto my TF101. Problem persists. At least the tablet is fast enough to be usable now.
I had this same problem...
It turns out that one of the kids had dropped the tablet and it bent the frame enough that it was putting pressure on the power button.
Yea sounds like the power button is either getting stuck, or it is faulty
Hi,
Last Thursday night my pixel 2 became unresponsive, I rebooted and it worked again, then it became unresponsive again, I rebooted but to no avail. The phone does have a large chunk of glass missing in the bottom left below the screen (https://drive.google.com/open?id=1NdlE-Xrwa9rPPGpMXT47FHqLWfW0MHd2), this happened due to a drop some time ago. At the time I tried booting into safe mode which didn't help, I also tried to go into recovery mode to factory reset the phone to rule out any software issues, but the phone wouldn't enter recovery mode, it just would go straight to the "google" logo and then would boot loop and sometime it would break the loop and just boot as normal. This unresponsive behaviour has been demonstrated before, but a reboot sufficed.
As the phone appeared to be functioning otherwise, I decided to order a replacement screen (I haven't received it yet), although I do find the ability to not go into recovery mode concerning.
Also, when I say unresponsive I mean just to touch, the fingerprint reader still lets me pull down the notification bar; the phone is not frozen. One final thing and I'm sure if it's related, is that I was getting some crackles and pops when using my headphones with the provided 3.5 to USB C, I assumed it was down to the cable getting damaged, but it might also be to do with phone's damage.
I hadn't touched my phone all weekend, I turned it back on last night so my alarm would go off this morning. It did and I was to my surprise responsive. I left my phone to sit on my desk over the weekend and I believe the battery drained completely and it turned off, I'm not sure if that complete battery drain was the reset it needed or what. It was definitely unresponsive for half a day of me rebooting, but who know how long that would have went on for.
I'm not sure now if I should replace the screen, I think I will just due to the physical damage the phone has, but I would want to return the screen if the phone is on the brink of being unusable regardless of the screen/digitizer hardware. As clearly the hardware does still work.
Any advice/help would be much appreciated
Hi. My close friend has this issue. I'm posting this because she can't figure it out by herself. A month ago, her phone downloaded an update and she installed it. Since then, the phone has restarted by itself without any reason, just random restarts and the frequency of restarts was more frequent with each day. Fast forward to this day and the phone is constantly turning up and shows the POCO logo and restarts by itself. This loop is not ending until the battery is completely dead. When trying to access fastboot or recovery mode, she can get there but only for few seconds (until the device restarts again) which is not enough time to make any changes / factory reset. She did not accessed developer tools in system, so the bootloader is still locked. Holding down power button does nothing. ONE SINGLE UPDATE screwed up whole phone. Can't do ****. There's no SD card or SIM card in the slot. Is there any "hack" to stop the phone from restarting itself? Note when the battery is completely empty and she plugs the charger, the whole nightmare starts again. I'm lost. Did you guys have any ideas what to do? Or is the repair centre only solution? (She cracked glass of the display, i'm not sure if that voids warranty. [it's not glass COVER, it's the glass which is part of the display])
Is this device unlocked? If not, then RMA.
If it is, my best guess is to get the device into recovery (or fastboot?) and immediately connect to PC.
If it holds, leave it there as it will charge, although at much slower rate.
When charged, use TWRP to try to reboot to system.
If it doesn't work, then factory reset.
Sadly, i can not get to recovery because in about 2 seconds the device will reboot. There's literally no time to make any changes - factory reset. Also the device is not unlocked. I hope RMA accept the phone even though it has cracked screen . Thanks for response anyway
Then RMA it is. If you're in EU they'll have to take it, even with the cracked screen.
But does the reboot happen even when connected to PC? Two seconds is enough to plug it in if you're fast...
Yeah, we tried every possible idea we can think of. Pressing the toggle button from different angles with different intensity to make sure it isn't stuck inside, covering up the proximity sensor (yeah makes no sense but even that we tried, lol). Tried with connected to PC as with classical charging brick. No change. Back in those days where smartphones doesn't have unibody construction and you were able to take down the back cover and remove battery it was way simple. Nowadays it's not possible to stop the phone from booting itself until battery is completely empty. My friend says the problem started about month ago, when the phone annouced that there is an update available so she downloaded it and installed it. Before that, there was no problem with the phone whatsoever. Maybe it's caused by some kind of virus but IDK which apps she was using. She didn't have rooted phone not unlocked bootloader in developer tools. Also i googled that it may be caused by "Airtel Thanks" app which she didn't have installed aswell. I will keep this thread updated as what happend to the phone cause i'm also interested what went wrong and to help future users who will struggle with this problem a solution. Thank you.
CaptainFedora, did you solve the problem? I have the same issue...
Yeah, actually. Sorry for not posting the answer although it was definitely her fault. It was the power button being pressed down (which made continuous bootloop). But the button was somehow pressed deep into the phone's body. So complete dissasembly was needed.
Btw. my friend lives in other country so we discussed this problem over internet. If i could have the phone physically with me i would definitely know what was the problem.
Hi.
Yesterday I had the same problem, the device kept restarting every 10 seconds, it didn't even come to any screen besides the first one with the POCO logo in yellow.
Things I tried that did NOT work:
restart
hard restart
fastboot (it did enter the fastboot mode, but only showing the picture of the 2 robots and after 10 seconds restarting again to the POCO logo image)
plug it to power
plug it to computer
After 3 hours of continuous restarting and trying anything I could find in the internet and I could imagine of (except extracting the battery because it seemed complicated and difficult to revert), I tried randomly something that miraculously worked...don't ask me why.
pressing the power button shortly and quickly around 30 times (it might have worked after 10 or 20, but I just kept doing it a little longer
Afterwards it just started as if nothing had happened...doesn't make any sense, but I just wanted to tell you in case you are in a similar situation and desperate to not lose all the images and videos as I was yesterday.