Hello,
My step history for previous days does not show on the watch. I can only see the bars in the graph, but the numbers are 0. Current day is shown ok.
S Health on the phone is fine.
Tried resetting the watch and reinstalling S Health - doesn't help. Is this a known issue?
Hai,
I have the same problem. Resetting does not help.
How can solve this problem?
Same problem too since 2 days. I saw other people having the same problem on some other forums but no clue on how to fix this issue.
I spoke to Samsung support. They told me that this is how it's supposed to be, and steps history will only be visible in S Health. I call this bullsh*t...
dadonev said:
I spoke to Samsung support. They told me that this is how it's supposed to be, and steps history will only be visible in S Health. I call this bullsh*t...
Click to expand...
Click to collapse
It is BS. I'm currently looking at history on my S2 going back to 3/12. Nearly 3 weeks of history.
Why does it only go back to 3/12? Because that's the day all previous history was erased somehow. No idea how, but on 3/12 I was going through the same motions as the OP and other posters here: What happened to my step history? It's all still there on the S6. I tried resetting too, no dice.
It's a bug, folks. And Samsung is simply unwilling to invest ANY money in fixing bugs on the S2. They're working on the S3.
Guess I'm lucky as mine shows everything back to the day I bought it. Wonder what is different? I have the 3g version on Verizon.
Sent from my SM-G930V using XDA Premium HD app
Firmware probably. I'm still on XXU2BOKK which was issued in December (no airplane mode etc.). Wonder when the update will hit me as well...
I have the problem with R720 model on XXU2CPB7, so it must not be related to the firmware version. My feeling is that it's related to recent S-Health update I got last week-end.
i had the same problem a few days ago, tried everything even factory resets. today with the new firmware update it is fixed. (R720xxu2cpc5)
Related
I am experiencing a very annoying problem with my Samsung Google Nexus S GT-i9023 (pearl white). Everything works fine except the NFC chip.
Every time, I try to turn on the NFC chip in the wireless menu, immediately the message "An error occurred" appears. So the NFC chip won`t turn on at all. No reboot, stock recovery (wipe internal storage etc.) could solve the issue.
Background information:
My Nexus S is 3 days old. It came out of the box with Android 2.3.3. I updated immediately after the first boot to 2.3.4 via OTA! I didn't check it with 2.3.3. Around the net are a lot of people experiencing the same(!) problem. No matter if it is a i9020 or a i9023. Also some people say, that it worked before with 2.3.3 and after updating to 2.3.4 NFC stopped working. I not able to verify this information.
Well meanwhile my Nexus S is at Samsung Germany service partner, called Bitronic Service Line. The guys called me some days ago, to inform me, that they don't know how to fix it. The placed an issue at Samsung Germany itself, so Bitronic is awaiting now reply from Samsung.
My question to xda-developers forum users:
Are you invovled in such a problem? Do you know a working fix? Probably sb. heard something about a defective production lot or maybe about udapting problems via OTA?
By the way, for more information, my and other Nexus S users story, can be read in the android forum. Just search via google for "Nexus S NFC error". It is issue nb. 13581. Sry but since I have only a few posts, the board rules does not allow me to post external links. Sry for that.
Attached a screenshot of the error msg.
Thx for information or any help.
Regards.
Same problem here. Sent my nexus s i9023 also to bitronic germany a week ago. Still waiting for a reply.
I tried alot ROM's (cyanogen, MIUI, nscolab etc.) and kernel's. Nothing helped. So I think this is a hardware problem.
According to a callback of Bitronic (Samsung Germany's contractual Service Partner), my problem could be identified as an hardware bug. They told me, that they replaced a specific part. Which exactly, I don't know.
I´ll get my phone back in around 2-3 days. Then I will post an final statement.
just got my nexus s back. everything is working properly again, so it was definitely a hw bug. From my side the problem is solved.
If someone is experiencing further problems with de- and activating the NFC chip, keep going on with reporting here.
Cool story bro.
Just kidding. Sending it out and getting it back in 2 days is pretty great turnaround. Sounds like quality service. Glad it got sorted.
Got my SNS back today. NFC is now working. Seems so that samsung has found the bug.
So lately my gear s2 has been giving me issues by not giving me text or email notifications. When this happened I did a light refresh and it helped it out for a few hours but would go back to no text or email notifications. And now, after doing a factory refresh and reinstalling the gear apps, I am not getting text or email notifications. I have all my settings set right in the gear app and through the phone settings app notification. The funny thing is is that I get phone calls on my gear s2 but nothing else. Anybody else having this issue? FYI my phone is an LG v10. I have a suspicion that this is a Gear app problem. Any help would be great. Thanks!!
Yup...
... me too! Was working fine then just stopped yesterday evening. I wonder what's changed?
A factory reset and reinstalling the Gear App on my Note 5 managed to synch the last text received prior to the reset but nothing since.
I have heard others speak of the same issue on other boards so I have a feeling it was the Gear app update that is the problem. Hope they fix it soon
just2wikid said:
I have heard others speak of the same issue on other boards so I have a feeling it was the Gear app update that is the problem. Hope they fix it soon
Click to expand...
Click to collapse
I had been having the same problems as well and it turned out I had to force an update of Samsung Accessory Service after the Gear Manager and Gear Plugin updates. Make sure the Accessory Service is at rev 2.26.106.
Hope that helps,
Fred
ffarber said:
I had been having the same problems as well and it turned out I had to force an update of Samsung Accessory Service after the Gear Manager and Gear Plugin updates. Make sure the Accessory Service is at rev 2.26.106.
Hope that helps,
Fred
Click to expand...
Click to collapse
Unfortunately having rev 2.26.106 makes no difference on my Note 5. Interestingly I can control the S2 from my phone so it's definitely connected and it does get the occasional email notification (although not all). Unless Samsung sort this out the S2 is practically useless.
How
ffarber said:
I had been having the same problems as well and it turned out I had to force an update of Samsung Accessory Service after the Gear Manager and Gear Plugin updates. Make sure the Accessory Service is at rev 2.26.106.
Hope that helps,
Fred
Click to expand...
Click to collapse
Stupid question, how do I force the update of the Samsung Accessory Service? I'm at 2.16.106 and see no update available for me
Nobody found a way yet? Its driving me crazy
Sent from my LG-H900 using XDA Free mobile app
blkghost22 said:
Nobody found a way yet? Its driving me crazy
Sent from my LG-H900 using XDA Free mobile app
Click to expand...
Click to collapse
Not sure if you tried it already, but for me, turning off the "Limit Notifications" setting on the gear app dramatically helped with the reliability of notifications arriving to the watch. Thought I'd share, just in case
(I'm on a Samsung Note 4 with the 3g tmo S2).
Anybody figure this one out yet? Just received mine 12/10, and received texts that morning, none since. Still receives calls and alarms, just no texts or emails...
Mine worked at first, then stopped working, I tried everything I could think of (factory reset, reinstalling software on phone, clearing caches), miraculously it then worked perfectly for a week (I don't think it was anything I did), then it stopped receiving texts and email notifications again. There is clearly a connection with the phone as I get call notifications.... what a piece of junk.
Same here all fine then nothing
I contacted Samsung and relayed the problem to them and they told me the V10 is not compatible with the Gear S2. After looking at the list of compatible phones on the Samsung website, I saw the V10 isn't on there. It's just weird that it did work fine off the start and then stopped with the email and texts. But yet I still get phone calls. Hopefully they start to show some love to the V10
just2wikid said:
I contacted Samsung and relayed the problem to them and they told me the V10 is not compatible with the Gear S2. After looking at the list of compatible phones on the Samsung website, I saw the V10 isn't on there. It's just weird that it did work fine off the start and then stopped with the email and texts. But yet I still get phone calls. Hopefully they start to show some love to the V10
Click to expand...
Click to collapse
Unfortunately for me I have a Samsung Note 5, I wonder if that isn't compatible either? The watch clearly has major issues.
Same here, I have a G S5. I contacted the 800 number, no real help other than do a reset and reinstall Gear Manager.
I am just disappointed that it doesn't work with my V10. If I had a Samsung like you guys do I'd be really pissed. They really gotta get their stuff together
I recently had similar issue that one of the messenger app suddenly didn't forward notifications to my S2 classic while email notifications worked fine. The solution was to reboot my phone instead of doing anything to gear manager or watch. Now everything works like charm. Hope this could help someone who got similar issue. I have a note4 BTW.
My girlfriend has the S7 Edge (German model) now since it came out. She had Galaxy devices before, but since then she never really cared for S-Health. Now with the S7 she kinda does, and in the beginning the steps counter in S-Health worked fine. Now out of a sudden, it stopped counting. The device is still vanilla, no root, no mod or anything. It recently got the latest Update from Samsung that is available here. But even after that, the Steps counter still worked fine. Now it stopped most of the time, and if it works, it only says like it has done 30 steps (after it should be at least 2000 or so). On google i found a hint to uninstall all Updates for S-Health and reinstall them and start over with S-Health. Did that, no effect really.
Does anyone know what the issue is ? Is it a software issue, is a sensor in the device broken or faulty or what could it be ? Because for her, that Steps counter is important, and she really would like to continue with that. Maybe one of you also had this issue and even fixed it and maybe knows what to do. I would appreciate any help.
Thanks in advance.
Wolfseye
wpkwolfseye said:
My girlfriend has the S7 Edge (German model) now since it came out. She had Galaxy devices before, but since then she never really cared for S-Health. Now with the S7 she kinda does, and in the beginning the steps counter in S-Health worked fine. Now out of a sudden, it stopped counting. The device is still vanilla, no root, no mod or anything. It recently got the latest Update from Samsung that is available here. But even after that, the Steps counter still worked fine. Now it stopped most of the time, and if it works, it only says like it has done 30 steps (after it should be at least 2000 or so). On google i found a hint to uninstall all Updates for S-Health and reinstall them and start over with S-Health. Did that, no effect really.
Does anyone know what the issue is ? Is it a software issue, is a sensor in the device broken or faulty or what could it be ? Because for her, that Steps counter is important, and she really would like to continue with that. Maybe one of you also had this issue and even fixed it and maybe knows what to do. I would appreciate any help.
Thanks in advance.
Wolfseye
Click to expand...
Click to collapse
It happens to me once, I removed the widget and put a new widget again and it started counting
She doesn't even use the Widget on one of the Screens. She just goes into the app itself to check. So she doesn't even have the widget in use.
Sent from a smartphone...
The same thing has just happened to me and my phone is only 4 months old. I tried uninstalling updates, and I do not have a widget. I am about to return it to Best Buy if I do not find a solution soon.
I've updated my (Canadian) Gear S2 Classic's OS a few times in the past without incident, but this time the update appears to have left it in a reboot loop. I get the power-on splash screen and a quick vibration every 4 seconds. I can interrupt it by holding down the power button, then tapping it when "Rebooting..." appears, but the only options in the reboot menu are Continue (no change), Download (stayed stuck there for a few hours, no change) or Power Off. There is no Recovery or Wireless Download option. I installed the new version of the Gear software on my Samsung Note 3 before starting, but it obviously won't connect now. Help!
Boot Loop after attempted 61Mb update
Same issue with mine. Yesterday I downloaded this 61Mb update, then I was opted to upload it onto my Gear S2. When the progress bar on my cellphone indicated that upload has finished I tapped the update icon and went to the kitchen to pour me some coffee. When I got back to the device I noticed the blinking boot screen. When the boot loop started annoying me and I figured out that the update eventually failed I long pressed the switch off button and realized that the reset option is missing. Only continue, download and shut down.
I took my Gear to service only to find out that they are devoid of the flashing device, whereas the available usb craddle is only for charging.
It's happened to me also
I have gear s2 Classic and after update it crashes like what other described ??
Has anyone found a fix for this? Just had to update my Gear S2 as well and same thing now, not booting or getting past the boot, holding power and trying different things, but not working. WTF????
Tekkie3 said:
I've updated my (Canadian) Gear S2 Classic's OS a few times in the past without incident, but this time the update appears to have left it in a reboot loop. I get the power-on splash screen and a quick vibration every 4 seconds. I can interrupt it by holding down the power button, then tapping it when "Rebooting..." appears, but the only options in the reboot menu are Continue (no change), Download (stayed stuck there for a few hours, no change) or Power Off. There is no Recovery or Wireless Download option. I installed the new version of the Gear software on my Samsung Note 3 before starting, but it obviously won't connect now. Help!
Click to expand...
Click to collapse
Today I face same problem as you, I got 61M update and after that it stock in boot loop. also in boot menu I only have 3 options that you mention and no recovery menu!!
please some one help
Same thing happened to me, i live in the UK but watch is US version and Samsung UK don't want anything to do with it.
Sixty8guns said:
Same thing happened to me, i live in the UK but watch is US version and Samsung UK don't want anything to do with it.
Click to expand...
Click to collapse
I am getting a deja vu. seems to be a samsung glitch. I upgraded my S2 as you guys did and it got stuck in a reboot loop. The same thing happened with my earlier smart wacth, the 'Gear Fit'. After some time a new firmware was distributed and solved the issue. I wonder how this can be performed on these watches because I only have a charge cradle. Is the download via wireless access? Time will tell.
[email protected] said:
I am getting a deja vu. seems to be a samsung glitch. I upgraded my S2 as you guys did and it got stuck in a reboot loop. The same thing happened with my earlier smart wacth, the 'Gear Fit'. After some time a new firmware was distributed and solved the issue. I wonder how this can be performed on these watches because I only have a charge cradle. Is the download via wireless access? Time will tell.
Click to expand...
Click to collapse
It updates wirelessly, through the gear app. I'm thinking that's where the problem is coming from
I'm in the UK and got the 61mb update today, it's downloaded to my s2 classic but I'm nervous of installing after what you guys have gone through.
has anyone successfully applied this update to their classic?
Sent from my SM-G935F using Tapatalk
took the plunge and update went OK...notifications wouldn't sync till I cleared cache in gear manager app on phone.
Sent from my SM-G935F using Tapatalk
What firmware version are you on now? I did a gear software check and it says I am all up to date with PC5
Update: Just wanted to share a quick update. I logged onto the Samsung app today and finally got the update. One interesting thing was that when I first checked it said what it has been saying, that I am up to date, but then I unchecked the 'automatically check for updates' box and manually checked for an update again. This time it showed there was an update available. Not sure if that box has anything to do with it or just a coincidence but maybe worth a shot to anyone else having the problem.
I have the same issue. I have the Bluetooth only version but don't have a Samsung phone. Would be nice to know why some are getting updates and others are not.
Has anyone found a solution to the bootloop problem yet.
New update bricked my device too. Exactly as the OP described.
Add me as another with a rebooting gear s2.
Exactly same issue as described by op
Anyone found a fix for this yet? Samsung support so far pathetic, have tried several branches, still one or two left to try...
Hi guys! I'm from Malaysia. Just updated to this package, 61MB. I'm on boot loop. Pressed Power button continuously, got to "rebooting...", but never to recovery options,.... It just keeps boot looping...
Any advice? Thanks!
Follow-up: I'm back from vacation and now have time to deal with this. I purchased the watch online through bestbuy.ca, but the retail stores want nothing to do with warranty repairs unless you purchased their in-house Geek Squad plan. I therefore had to go to the Samsung Canada support website, where I struck up a text chat with a representative and have arranged to send the watch to them for repair/replacement. On the upside, they sent me a prepaid FedEx shipping label, so at least that's free. I'll post more as it proceeds. An interesting footnote, as soon as I mentioned that this seems to be a known issue in discussion forums, I was immediately copy-and-pasted this boilerplate: "Samsung does not have control over information provided in third-party websites/ forums. We cannot assure the information provided in those websites is correct. The information posted on forums cannot always be validated, we observe that many similar described issues are posted as a unique issue, but when assessed the actual causes of these instances often differ. Content posted on third party web-sites are always subject to opinion."
Tekkie3 said:
Follow-up: I'm back from vacation and now have time to deal with this. I purchased the watch online through bestbuy.ca, but the retail stores want nothing to do with warranty repairs unless you purchased their in-house Geek Squad plan. I therefore had to go to the Samsung Canada support website, where I struck up a text chat with a representative and have arranged to send the watch to them for repair/replacement. On the upside, they sent me a prepaid FedEx shipping label, so at least that's free. I'll post more as it proceeds. An interesting footnote, as soon as I mentioned that this seems to be a known issue in discussion forums, I was immediately copy-and-pasted this boilerplate: "Samsung does not have control over information provided in third-party websites/ forums. We cannot assure the information provided in those websites is correct. The information posted on forums cannot always be validated, we observe that many similar described issues are posted as a unique issue, but when assessed the actual causes of these instances often differ. Content posted on third party web-sites are always subject to opinion."
Click to expand...
Click to collapse
I've had very good service from Samsung Canada. It's never taken more than a couple days at the shop. The original Galaxy S with failed update and Gear Fit which wouldn't charge after a month.
Sent from my SM-T710 using Tapatalk
My install consistently fails at 15%. Took it to service center, they flashed newest firmware on my phone and tried it again but again fails. Has anyone successfully installed this 61mb update?
Anybody keep getting this error after the update from verizon. I keep getting it. I've rebooted, I've gone to recovery and wiped cache and still have it. I saw a post on the s8 post somewhere googling around.
I have at&t and got it after the update. It finally did stop at least.
Sent from my SM-G955U using Tapatalk
Yea mine finally stopped as well
Sent from my SM-G955U using Tapatalk
Mine is back again this morning in full force
Sent from my SM-G955U using Tapatalk
Yea it's back for me in full force. WTF Samsung
Back for me to this morning. Anyone know what DQA even is?
I think it has something to do with wifi quality. I installed package disabler pro and disabled the service (along with a bunch of other stuff). Problem solved.
Sent from my SM-G955U using Tapatalk
I should have done that prior to the update. I'm going to make it till the next stable update, then disable all update processes like I did with the Note 7. My phone was nice for a day before the idiots go mucking with it. I also have a red tinted screen after the update, which I don't think I did prior.
The update brought nothing I want. I'm a complete idiot for letting the phone update. I knew better. It was late at night...
I also think the update changed my LTE signal and the logo on the connection bar. It was better before. I'm typically full strength when lying in bed, now it is 1-2 bars.
Seems it was triggered this morning but receiving an MMS message of someone sending me a pic of the error. so maybe it's the MMS on wifi triggering the error.
There was a procedure where you enable Bixby and swipe left. I tried it and it worked.
At least until this morning. Its back again.
Hurry Samsung and either get out a fix or let us go back.
This way resolve my DQA error
http://www.androidauthority.com/fix-galaxy-s8-dqa-keeps-stopping-error-message-766402/
DQA Error solved!
coldconfession13 said:
Anybody keep getting this error after the update from verizon. I keep getting it. I've rebooted, I've gone to recovery and wiped cache and still have it. I saw a post on the s8 post somewhere googling around.
Click to expand...
Click to collapse
I purchased 2 S8+'s. I updated one and began getting the DQA message immediately, about 2 every minute only on that one updated phone. After spending a day trying ALL of the solutions you see posted, I thought I had it solved until it re-appeared 4 hours later! I decided to go down to the Verizon store to have them resolve this. They spent 45 min on the phone with THEIR technical support and basically went through the same list of solutions we've seen posted. None of them would work. Additionally, I had a Samsung GearS watch that would not install (Error Code 5).
The other phone WITHOUT the update has worked fine, no errors and the same watch installed fine. I asked Verizon to just to wipe the phone so I could start over without the update. Several technicians in the store told me that would NOT work. They stated the update is not removed by restoring the phone to the factory image. I found this difficult to believe, so I said, "Fine, give me another phone!" For whatever reason, and I don't care what the reason is at this point, this phone is not performing as it should, you obviously can't fix it, so as far as I'm concerned it's defective and I demand a replacement. They provided me with a new replacement and transferred all of the apps I spent 6 hours previously installing, to the new replacement, the watch installed properly and I left the store with a properly working phone with no error pop ups. Verizon solved my problem! I am now, once again happy and WILL NOT allow the software update to install until Samsung corrects this.
If you installed this update, you WILL begin receiving the DQA message ONLY when you are on WIFI. That's unsat for a new expensive phone. Simply bring it back to your Verizon store. Demand a refund or another phone. That is the most effective way to send a direct message to both Verizon and Samsung management that you are not happy. No doubt they pushed programmers to release this update before properly testing it. These managers should be held directly responsible for their actions that led to destroying an otherwise fantastic device. And WHY haven't they stopped this bad update???? My phones are still asking me to install it. Nope! NO WAY!
RPAQ said:
I purchased 2 S8+'s. I updated one and began getting the DQA message immediately, about 2 every minute only on that one updated phone. After spending a day trying ALL of the solutions you see posted, I thought I had it solved until it re-appeared 4 hours later! I decided to go down to the Verizon store to have them resolve this. They spent 45 min on the phone with THEIR technical support and basically went through the same list of solutions we've seen posted. None of them would work. Additionally, I had a Samsung GearS watch that would not install (Error Code 5).
The other phone WITHOUT the update has worked fine, no errors and the same watch installed fine. I asked Verizon to just to wipe the phone so I could start over without the update. Several technicians in the store told me that would NOT work. They stated the update is not removed by restoring the phone to the factory image. I found this difficult to believe, so I said, "Fine, give me another phone!" For whatever reason, and I don't care what the reason is at this point, this phone is not performing as it should, you obviously can't fix it, so as far as I'm concerned it's defective and I demand a replacement. They provided me with a new replacement and transferred all of the apps I spent 6 hours previously installing, to the new replacement, the watch installed properly and I left the store with a properly working phone with no error pop ups. Verizon solved my problem! I am now, once again happy and WILL NOT allow the software update to install until Samsung corrects this.
If you installed this update, you WILL begin receiving the DQA message ONLY when you are on WIFI. That's unsat for a new expensive phone. Simply bring it back to your Verizon store. Demand a refund or another phone. That is the most effective way to send a direct message to both Verizon and Samsung management that you are not happy. No doubt they pushed programmers to release this update before properly testing it. These managers should be held directly responsible for their actions that led to destroying an otherwise fantastic device. And WHY haven't they stopped this bad update???? My phones are still asking me to install it. Nope! NO WAY!
Click to expand...
Click to collapse
All this and you could've just cleared dalvik cache, no?
Sent from my SM-G955U using XDA-Developers Legacy app
Clearing cache doesn't work, but apparently Samsung is pushing an dqa update through the Galaxy app store
So yeah, apparently Samsung is to have pushed out an update to fix the issue yesterday. I have not received it and I still get DQA keeps stopping almost all day, even sometimes when not connected to WiFi. Is there anyone else that has yet to received it? I read it was pushed via Galaxy Apps, so I opened it, but no update. Search in the app comes up with nothing useful.
hoaivu1508 said:
This way resolve my DQA error
http://www.androidauthority.com/fix-galaxy-s8-dqa-keeps-stopping-error-message-766402/
Click to expand...
Click to collapse
You did not resolve it, you worked around it.
Go to Play store, Download package disabler pro ($1.49) and disable DQA.
Best $1.49 I spent and I can kill so many crap processes.
For Those having issues with DQA Here's update fix: http://www.apkmirror.com/apk/samsun...0-release/dqa-1-1-13-10-android-apk-download/
DQA Update to fix "DQA has stopped" error since day one update
Thanks it has fixed it. Wasn't showing in Galaxy apps
Sent from my SM-G955U using Tapatalk
Venom0642 said:
For Those having issues with DQA Here's update fix: http://www.apkmirror.com/apk/samsun...0-release/dqa-1-1-13-10-android-apk-download/
DQA Update to fix "DQA has stopped" error since day one update
Click to expand...
Click to collapse
I can't install the apk.