Accidentally hitting HOLD button during calls? - Samsung Galaxy S7 Questions and Answers

I'm noticing that during many of my calls, I apparently hit the HOLD button accidentally with my cheek. My proximity sensor seems to be working fine, and the screen does turn off appropriately when I hold the phone against my face. I'm assuming that at certain angles enough light gets through to the sensor to turn the screen on, and I accidentally hit the button in the corner. Anyone else have this issue? Is there any way to circumvent this? Thanks

Unfortunately i can't help but i am getting the same issue
Sent from my SM-G930F using Tapatalk

I tried applying different dialer apps and they only serve to change the dialer/contact screens, but the default calling screen containing the HOLD button remains unchanged. I found that using Skype as the default dialer fixes this issue since it uses its own dialing/calling screens, but obviously it's not practical to just rely on Skype. So the problem still remains unresolved.

As an update, someone on Reddit posted a download link to the Google dialer app here at: http://forum.xda-developers.com/galaxy-s6/themes-apps/app-google-dialer-t3323432
This installs a new dialer, which actually provides a new calling screen as well, fixing the main issue. The default dialer is better in my opinion since it opens up the dial pad immediately while this one doesn't, but this is a good option at this point

gomulkaaa said:
I'm noticing that during many of my calls, I apparently hit the HOLD button accidentally with my cheek. My proximity sensor seems to be working fine, and the screen does turn off appropriately when I hold the phone against my face. I'm assuming that at certain angles enough light gets through to the sensor to turn the screen on, and I accidentally hit the button in the corner. Anyone else have this issue? Is there any way to circumvent this? Thanks
Click to expand...
Click to collapse
even worst than calls is when you press it while watching youtube vids, i wish there was a lock of some sort cuz the music stops paying all the sudden

It's embarrassing when I put my clients on hold and don't realise until they don't respond to me. The cheek hold doesn't result in any audible sound so you can be talking for 20 seconds with the other end on hold. I love the S7 edge but I'm contemplating sending it back. I'll try the Google dialer mentioned above first though

Same issue here. I talk on the phone almost 2 hours a day and this is happening at least 1-2 times in every call! Checked my proximity sensor and it's working as it should.
Any workarounds? Maybe someone can edit the phone.apk and remove this stupid button or disable it? I am against rooting but I will definitely root my phone if there's a fix for this.

Damn, I suffer exactly the same issue! Found this googling for ideas...

Very old thread, but I just wanted to give a suggestion to others with the same issue. I really love the Google Phone dialer app, which actually replaces the calling screen during calls with this app's own screen, so you no longer have the Hold button at such an unfortunate location. If you do choose Google's app, I recommend this specific version: http://www.apkmirror.com/apk/google-inc/google-phone/google-phone-2-05-07_rc4-release/google-phone-2-05-07_rc4-android-apk-download/
The caller-ID function by Google actually works with this version, whereas the other .apk files floating around do not have this function working properly.

I'm having the same issue and I've installed the Google phone, however as soon as I place the call, the existing on-screen options pop up.
The option to disable the default phone app is greyed out in settings, so unsure on how to resolve.

robot1000 said:
I'm having the same issue and I've installed the Google phone, however as soon as I place the call, the existing on-screen options pop up.
The option to disable the default phone app is greyed out in settings, so unsure on how to resolve.
Click to expand...
Click to collapse
Finally searched for the answer to this today, after several accidental holds on work calls.
The solution above with Google Phone APK worked for me. I just went to SETTINGS - APPLICATIONS - DEFAULT APPLICATIONS and then under Calling App near the top, changed it from Contacts to Phone. . For some reason, I cannot open the phone app itself (gives an error message) but calls do use the phone app rather than Samsung stock dialer.

Turn off screen!! Most phones allow you to turn screen off without interrupting the call.

Same issue with a galaxy A5 2016
Can't understand why samsung doesn't fix it

Related

[APP] Lock 2.0 unusable on Nexus One

I have had the payed version of Lock 2.0 since there was an option to buy but since I got my Nexus One it has now become pretty much unusable. The sad part is that it is better than the lock button that is on the top of the phone cause it lets you bring up the lock screen by pressing your track ball. I love all the different back grounds and sounds you can download and how they stay in a folder and not in your app draw (which is really annoying). Now the thing I don't like is that when you press the volume buttons when the phone is locked you can and will turn down or up the volume on accident and this is why this app is now unusable. Can it really be that hard to add an option to disable these buttons? I have emailed Android Apps and they say the reason the volume button does that is for when you are listening to music and thats great but whats the use if when you get a call or text and you can't hear it cause you turned the volume down to 0 on accident. I emailed them today again and asked if they could update their app and I hope they do. The reason I started this thread is so anybody could comment on this problem with I have to say is probably my second favorite app on the market. I will also email them a link to this thread so they can see what everybody thinks. One more thing on another lock app LockBot when you press the volume button the sound does not get turned down but I don't want to really pay for two apps that can do the same thing. Edit: OK they fixed it but their is a new problem with the home button.
isjr said:
I have had the payed version of Lock 2.0 since there was an option to buy but since I got my Nexus One it has now become pretty much unusable. The sad part is that it is better than the lock button that is on the top of the phone cause it lets you bring up the lock screen by pressing your track ball. I love all the different back grounds and sounds you can download and how they stay in a folder and not in your app draw (which is really annoying). Now the thing I don't like is that when you press the volume buttons when the phone is locked you can and will turn down or up the volume on accident and this is why this app is now unusable. Can it really be that hard to add an option to disable these buttons? I have emailed Android Apps and they say the reason the volume button does that is for when you are listening to music and thats great but whats the use if when you get a call or text and you can't hear it cause you turned the volume down to 0 on accident. I emailed them today again and asked if they could update their app and I hope they do. The reason I started this thread is so anybody could comment on this problem with I have to say is probably my second favorite app on the market. I will also email them a link to this thread so they can see what everybody thinks. One more thing on another lock app LockBot when you press the volume button the sound does not get turned down but I don't want to really pay for two apps that can do the same thing.
Click to expand...
Click to collapse
What rom are you using?
Cyanogens latest has an option for trackball wake-up (and of course that mod can be applied to other roms as well) if that is indeed the biggest thing about it you like. I personally never saw the need to change my lockscreen from stock, but can understand why some people do.
I am using the stock rom, I didn't want to root this phone since you void your warranty and mine is pretty messed up I should get a replacement this week. Also I am glad Cyanogen added that and that tells you it is a problem in the stock or he wouldn't have had to improve on it. So people like me only have the option of downloading an app to get the same results. Also I have used a rooted phone before, I had been using my Google Ion rooted for about 6 months before I got my Nexus One.
Ok I just got an email from the developer and they have disabled the volume buttons by default on the new version that was fast. Now there is a weird problem where even after you set the Launcher as the default for your home button it still keeps opening Lock 2.0, its really annoying but I already told them so I'm sure they will fix it. Now if only Google would respond like this for their "Support Forums" on fixing the 3G and Touchscreen problems the world would be a better place.
I understand the issue with the volume keys. I don't listen to music so i installed the app (ringer mode locker) by kaa from the market. It overrides the system setting and locks on your choose of settings: vibrate, ringer silent etc. If you volume up or down it stays on you set point. I like if because it is not a background app using extra battery trying to monitor a set point.
isjr said:
Ok I just got an email from the developer and they have disabled the volume buttons by default on the new version that was fast. Now there is a weird problem where even after you set the Launcher as the default for your home button it still keeps opening Lock 2.0, its really annoying but I already told them so I'm sure they will fix it. Now if only Google would respond like this for their "Support Forums" on fixing the 3G and Touchscreen problems the world would be a better place.
Click to expand...
Click to collapse
Please don't critisize Google like this, 3G issues and Touchscreen problems are not simple applications in which code can be modified to turn off the "Volume" buttons.. I've noticed the employees on their forums try to solve things to the best of their abilities - but Google can not just correct everything as if it takes a small flick of the wrist, or click of a mouse...
Honestly I don't see how they will fix any 3G issue entierly without modifiying the insides of the phone.. guess I dont know enough about phones to make such a conclusion anyways.
isjr said:
Now there is a weird problem where even after you set the Launcher as the default for your home button it still keeps opening Lock 2.0, its really annoying but I already told them so I'm sure they will fix it.
Click to expand...
Click to collapse
I emailed them about this a couple of weeks ago. I told them exactly that and I got a "Steve Jobs-like" response lol..
"Something is wrong with your phone."
I even posted about it a couple of times in the Q&A section but got no responses. I'm glad to see someone on a stock ROM is experiencing the same issue because I thought it was due to using CM. Are you using an auto task-killer?
!!
I want to get rid of my lockscreen! its anoying having to press the power button then unlock the screen!
frankzua77 said:
I want to get rid of my lockscreen! its anoying having to press the power button then unlock the screen!
Click to expand...
Click to collapse
Get "KeyGuard disabler" from the market. It costs 1.49 but does exactly what you want. I'm sure there are free versions of similar software too but this is only one i've ever tried.
!!
gIMpSTa said:
Get "KeyGuard disabler" from the market. It costs 1.49 but does exactly what you want. I'm sure there are free versions of similar software too but this is only one i've ever tried.
Click to expand...
Click to collapse
________________
wow dude just tried it! works perfect! thanks man!
Meh....
After installing and trying to use it, I finally gave up. It has the potential to be by far one of the best android apps. The developer has designed programs that mesh with android so natively that I am jealous of his understanding. But even after a few reinstallations, this program never delivered. A replacement lockscreen must be more than just pretty. It wasn't sized right for the Nexus One screen and constantly froze "Updating List", even when I was just trying to unlock. The "Updating List" freeze causes a loop that just recalled the freeze when I hit home. There is no escape short of hitting menu, more, home, then selecting my home screen program. I would consider that a lock screen fail if I have to navigate a menu to select a home screen instead of sliding the sexy little slider over. I hate taking refunds from the market, but Lock 2.0 needs more work. If I see anyone saying it has been adjusted for the N1 screen and the home bug has been fixed, I'll buy it again, but until then, I'll stick with the just weather and toggle widgets.
I hear that Lock 2.0 disables notifications on the Nexus One. Does anybody know of any apps thats just as attractive as Lock 2.0 that doesn't disable notifications or freeze.. etc.. (something iphone-ish i guess)
Any news about the home button bug bypassing the lock screen in Lock 2.0?
As far as a can tell its been working good and the dev added the option to clear the home screen default if it does it again. Its pretty sad that he left it messed up for months until I sent him the link to this thread.
Sent from my Nexus One
isjr said:
As far as a can tell its been working good and the dev added the option to clear the home screen default if it does it again. Its pretty sad that he left it messed up for months until I sent him the link to this thread.
Sent from my Nexus One
Click to expand...
Click to collapse
Thanks, but I was referring to another bug (unless I'm totally mistaken):
When you turn on your nexus and you're still on Lock 2.0 lock screen, if you press the home button, it unlocks the phone without having to use the slider.
Hope this was clear...

[Q] unity lock screen issues?

just wondering if anyone has had any issues with the unity lock screen when answering phone calls? I have the inspire with the latest unity rom and for some reason when i get phone calls the lock screen doesnt show up? its as if i already answered it but its still ringing and i have to end the call and then call them back
any suggestions on what might cause/fix this would be greatly appreciated as this is very irritating!
Are you saying that you don't have the answer call button showing, just the end call button? If that is what you are referring to do you also have the application from the market called No Lock on your phone? I had a similar problem and I traced it back to an incompatibility with that application on the VU rom. It messed up the system. It sounds like you might be describing a similar situation. It could be that app or another similar app.
Well the whole lock screen doesn't appear when I'm getting a phone call, I can't answer or decline it, its as if I have answered the call but its still ringing, ill take a screenshot if i can next time it happens..
Also I have go launcher installed and discovered that sometimes when i clear that as the default homescreen it resolves this, could be a similar incompatibility maybe? That's the only thing I can think of but i don't know why that would cause it
Sent from my Inspire 4G using XDA App
oh and also i have an app called proximity screen off so i can turn the screen off with the proximity sensor, not sure if that has anything to do with it but figured its worth mentioning
It might be. I have found that certain apps that I used to use do not behave well with Sense 3.0 roms. The only way that I found out which ones was to do a fresh install and then install one at a time and see what happens after they have been installed for a while. It was a pain but I was able to figure out a few apps which screwed up the system.
Turns out to have been the proximity screen off app

Allow Mock locations. And annoying "hold" on calls every time phone put up to my ear.

Allow Mock locations. And annoying "hold" on calls every time phone put up to my ear.
I have a galaxy s6.
SM-G920I to be exact
Running marshmellow
I have enabled developer options
I can not find the option allow mock locations at all.
It used to be there before the update.
I have tried resetting the device.
It seems the option has completely vanished.
Is there any way to bring the option back?
The only mock location option is the option to select a single app.
So have they done away with the option. And just included the option to select a single app?
Ps I'm sure the mock location option was there on my old s6.( Identical model and carrier also software version was also Marshmellow same build)
Also
Is there any way to reduce the touch sensitivity on this device. I know there is on the s5.
Every time I call and put the phone upto my ear it places the call on hold. Very embarrassing.
I'm deaf in my left ear so I need to use my right ear..
But every time I do. My ear touches the hold button.
I've tried searching for an app that replaces the in call screen. I've tried apps that "reduce sensitivity" there must be something I can do? Even move the hold button?
I don't want to root my phone as its only a month old.
I'd only root if I can guarantee the Knox counter won't trip.
I'm aware the hold issue is very common however have not been able to find a resolution.
Any help would be appreciated.
I have searched Google for answers but can't find anything.
Thanks
Proximity sensor isn't being triggered correctly, not an uncommon problem. Most blame it on how the phone is held.
As a workaround, hit the power button before putting the phone up to your ear, to lock the screen.
Sent from my SM-G920W8 using Tapatalk

Text input unresponsive after unlocking phone?

Sorry for the weird title, I didn't really know how to concisely describe this issue. I still don't fully understand what triggers it but basically I've noticed that if I lock my phone while on a text chat (in either Textra or Facebook Messenger but probably includes all text chats), then unlock it to reply, I can't click on the text input box or hit the navbar back button for 3-5 seconds. This can also happen while my phone is unlocked when I'm switching through apps so I wouldn't directly blame the action of being locked. I know the phone isn't frozen because I can still hit the back button at the top left corner of the screen fine.
It almost looks as if though it's navbar-related because the pill is white when I unlock the phone, then after a few seconds when it's responsive again the pill is grey. My previous phone was a Oneplus 3 and it never had any issues like this (although it had physical buttons for navigation, not a navbar) so I'm wondering if this is an issue or if this is by design for some reason. I've tested each of the navbar options (traditional navbar, pill, and gesture) and none of them resolve the issue so maybe it really isn't.
One other detail I noticed is that the cursor also doesn't blink for those 3-5 seconds, and then when it starts blinking again I can start typing so it could be something else.
I just find it annoying to have to wait a few seconds whenever I want to unlock my phone and reply to a text and this doesn't seem like regular behaviour, has anyone else heard of or experienced this and know of a fix?
Videos of the issue:
In Textra:
https://imgur.com/X0lw47J
In Facebook Messenger:
https://imgur.com/1IrRfPY
It could be part of the same ghost touch bug. Did you tried to disable NFC and see if those input lags reduce?
ducted said:
It could be part of the same ghost touch bug. Did you tried to disable NFC and see if those input lags reduce?
Click to expand...
Click to collapse
I've had NFC disabled since I got the phone so that isn't it.
I don't think it's ghost touch-related since it doesn't happen sporadically, it just seems to be when I open a text chat app or something too quick which doesn't make sense. Perhaps I can record the issue and upload a video to more clearly show what happens.
I just added videos of the issue to the OP.
That looks weird, did you tried to use the gesture navbar only or the one with all the buttons? I would try also another keyboard just to discard any GBoard related issue.
I've tried every other navbar type (including the one with just gestures and no bar) and the results are the same. I have also tried a different keyboard (Fleksy) and again, same issue. I had essentially the exact same setup as far as apps go on my Oneplus 3 and its fine, so I'm thinking it has to do with either a new version of android or the new OxygenOS but I have no idea.

ANDROID 12 BUGS & ISSUES

Starting a thread to track Android 12 Bugs and issues similar to https://forum.xda-developers.com/t/android-11-bug-problems-original-firmware-xperia-5-ii.4225029/
In first few hours of use I found out that sometimes status bar vanishes and you need to scroll down settings panel to get the status bar again.
Observed this couple of times but not able to repro it consistently.
Anyone facing this? Any other issues to report?
Couple of another issues:
1) Dynamic vibration seems to be kicking off on first level and phone vibrates vigorously.
2) Multi window is having few issue like sometime one of the window is blank and when you try to see recently used apps the screenshot of the app shows zoomed in content.
IV updated not long ago I'm using nova launcher not noticed any bugs as yet just a boat load of blue everywhere lol
Dynamic vibration is working Continuously when I play YouTube video or something. That's the only bug I found. Even I tried to low ,mid or high it's not controlling properly. They need to fix this.
Small update. Dynamic vibration continuously work if I use my xm4 ear buds.
Connecting to headphones via tapping on the NFC doesn't work (wh-1000xm3)
I get a vibration, headphones turn on but I have to manually go to bluetooth tab and connect from there
disconnecting works fine
No new theme engine found in sony's android 12 update, is this a feature or bug?
k_basara said:
No new theme engine found in sony's android 12 update, is this a feature or bug?
Click to expand...
Click to collapse
i think they have not included the new theme-color-walls-feature like on Pixels for example, or other Brand. It's a very specific choice, i think, after all Xperia use Android Stock if i'm correct.
I'm no Android expert so my Xperia 5 II is stock. I do use the Nova Launcher. I'm in Mexico and got the update two days ago. I'm mostly deaf and don't use the phone and didn't notice until 3:30 this morning that I had no internet connection and when I checked in "Settings" I saw my provider, Telcel, and a not "Temporarily Inavailable". Since it was Sunday morning I thought maybe they took service down doing some sort of maintenance. At eight I took another look. I tried *133# to see my account status and got a message, "Temporarily Unavailable." Then I tried sending a text message to a friend and it went through.
I went to "Settings", deleted Telcel as my service provider, cancelled the instruction to automatically connect and shut down. Then I started the phone, reconnected to Telcel, reinitiated the order to connect automatically and all went well and it worked fine.
Other than that, I have had no glitches. I don't use vibrations or split screens. I did give the cameras a pretty good run and they worked fine.
Screenshot is no longer accessed from long press power button, but is now accessed through the square navigation button. Meaning i can no longer screenshot my apps list.
Ambient display, when phone is locked and idle, is dimmer than when in Andriod 11. Brightness cant be adjusted.
Turning wifi on/off requires more touches. You now have to press 'Internet' from the top pull-down menu and toggle the wifi on/off from a popup menu at the bottom of screen. I hope your fingers can reach if using one-handed.
Switching phone calls and notifications to Normal/Silent/Vibrate from pressing the Volume buttons on the side opens up a list of switches, rather than pressing same icon and cycling through modes.
The shortcuts in the top pull-down menu are larger. In Android 11 i had setup 6 most used shortcuts across the top, now in 12, 6 shortcuts take up half the screen.
Tapping the square navigation button twice to switch between open apps must be done slower. No more fast switching.
Swiping the top pull-down menu once covers the whole screen, whatever you were looking at is covered by the drop down.
You can probably tell i dont like A12, but i know, im probably whinging over nothing.
Screenshot is no longer accessed from long press power button, but is now accessed through the square navigation button. Meaning i can no longer screenshot my apps list.
PRofec said:
Screenshot is no longer accessed from long press power button, but is now accessed through the square navigation button. Meaning i can no longer screenshot my apps list.
Click to expand...
Click to collapse
I found that screenshot is done by holding the power button and volume down at the same time, which is the most clumsy and unnecessary thing to add. If there's a way to get this back by only long pressing the power button, I'd love to know.
I'm not a fan of this as well, mainly because they managed to break things that didn't need fixing, like turning on and off wifi. It is however better in that when I turn off wifi, it is automatically on my mobile network. Before this update, it would not automatically connect to the mobile network and I would have to toggle plane mode on and off several times or restart to get the mobile network connected. So that's working better at least.
Another issue I'm having is that when I delete an email from Gmail, it will sit in the notification bar showing deleted until I clear it, when before it would clear on its own after a few seconds. Also, the huge buttons look awful.
I don't want to go back to Android 11, but I would like the long press screenshot back, the buttons in the pulldown to look like they did before and accessing wifi simplified....I'm sure I'll find more things I hate with each passing day.
I don't know. I've never done a screenshot and my notifications for email go away when I delete the email whether I delete it on my phone or on my Chromebook. My old arthritic hands are cursed with stubby fingers and I rather like the large buttons.
Why do people turn WiFi off and on. My is just on. As I visit coffee shops, restaurants, and public places my phone automatically connects to other WiFi. I don't do anything requiring secuity while visiting other locations.
As usual, for me, Android 12 will be an irritating mess for a week or so and then it will miraculously improve.
patrickt said:
I don't know. I've never done a screenshot and my notifications for email go away when I delete the email whether I delete it on my phone or on my Chromebook. My old arthritic hands are cursed with stubby fingers and I rather like the large buttons.
Why do people turn WiFi off and on. My is just on. As I visit coffee shops, restaurants, and public places my phone automatically connects to other WiFi. I don't do anything requiring secuity while visiting other locations.
As usual, for me, Android 12 will be an irritating mess for a week or so and then it will miraculously improve.
Click to expand...
Click to collapse
I got in the habit of turning wifi on and off because on android 11, whenever I would get out of wifi range, it wouldn't automatically connect to mobile and so I would have no signal at all. I think it's a habit for me at this point, but it still shouldn't require 3-4 steps to turn on or off.
The longpress screenshot was really handy. Having to use a combination of buttons doesn't make much sense from a user standpoint...namely, mine
The big buttons, I've gotten used to and I do like that you can expand the size of the screenshot window to capture more of the image.
The biggest issue for me is the deleted messages not clearing. It will sit there all day showing deleted if I let it.
JS000 said:
I got in the habit of turning wifi on and off because on android 11, whenever I would get out of wifi range, it wouldn't automatically connect to mobile and so I would have no signal at all. I think it's a habit for me at this point, but it still shouldn't require 3-4 steps to turn on or off.
The longpress screenshot was really handy. Having to use a combination of buttons doesn't make much sense from a user standpoint...namely, mine
The big buttons, I've gotten used to and I do like that you can expand the size of the screenshot window to capture more of the image.
The biggest issue for me is the deleted messages not clearing. It will sit there all day showing deleted if I let it.
Click to expand...
Click to collapse
I never had that problem switching to my cell service when out of WiFi range. I think my 5II came with Android 11 and my Wifi and cell service are two different divisions of the same company. I don't know if that would matter.
I'll keep an eye on notifications but so far they're disappearing when the source is deleted..
Thanks for your responses.
The screenshot press vol down / power button doesn't work for me.
About the Gmail issue, i havent had that issue yet. I do use gmail, but its not my primary.
Im in the habit of turning wifi on/off when i use it. It defaults back to mobile network without issue, thats always on so I dont share that experience.
Ive just found another issue. Long press on the home screen and selecting 'Wallpaper'. When i select a wallpaper and set as home screen only, it applies to both home and lock screen.
Secret menĂ¹ *#*#7378423#*#* has changed with android 12?! Somebody has tried it? Thanks
rez78 said:
Secret menĂ¹ *#*#7378423#*#* has changed with android 12?! Somebody has tried it? Thanks
Click to expand...
Click to collapse
Yeah! a lot of options are missing there like Service tests and other Network related configs.
I've no issues with the update besides Android 12 user experience being garbage in some areas where it was perfectly fine in Android 11. This is mostly with the quick settings where I now need one more tap for almost everything I'm using.
As72 HK version .. in the Philippines... Incoming and outgoing calls not working after the upgrade. Phone restarts didn't help
Worked for a few days after doing a factory reset... But stopped working again...
Sms and LTE+ is working, no issues..
I found a workaround for dynamic vibration issue in 5II after Android 12 update (issue being dynamic vibration accidentally kicks in while playing video on YouTube or Facebook)
Go to settings>Sound > Disable Dynamic vibration.
Play a video in YouTube or Facebook.
Get back to settings > Sound > Enable Dynamic vibration.
Now, dynamic vibration won't kick in accidentally.

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