I have a Note 3 that I bought outright due to being on the old Unlimited Data Plan. All of the Voicemail features, including a high capacity (40 saved Voicemails) to this point have been no-cost, and were included with the plan.
Tuesday evening, March 15, 2016, I noticed that I had new Voicemails (Icon) on my Status Bar. I was in the middle of something, so I delayed retrieving them. After finishing, I noticed that my Verizon Folder had a red dot with a "2" on it. Wondering what they had pushed to my phone now, I opened the Folder. I saw the "Voicemail" Icon had the red dot with the 2 on it. New feature I guess.. this has never happened before. I pressed the Icon to retrieve my Voicemails.
BIG MISTAKE!! NOTE THAT this Icon was not labeled Visual Voicemail, Visual Voicemail Premium, Visual Voicemail Premium Trial, etc.. just "Voicemail".
The Phone dialed, and immediately began initializing a Visual Voicemail Premium setup and Trial period. I had been ClickJacked once again by Verizon!
Under my old Voicemail settings, which I later found to be called "Visual VM COS 341", I had 22 very important Voicemails saved, and I need to keep them as I am trying to recover money from Wells Fargo for a House that I bought, but never took possession of, because they pulled the deal and foreclosed on the owner. Those Recordings have been on the System for approximately 4 years. I had another 5 Voicemails not related to this that I had kept as well.
Bear in mind, that this Voicemail capacity was there, and I was still able to receive additional Voicemails, and either keep them, or delete them as necessary - all, functionality that was included in this Voicemail Service. I also understand that the Capacity was 40 Saved voicemails before the Inbox was full, and I needed to delete.
Pressing the Icon on Tuesday evening, caused a TapJack of my Voicemail, initiating a migration of my voicemail service to Verizon's Visual Voicemail Premium Service.I did not want this, nor have I wanted the Visual Voicemail service for the three years it has been available. My older voicemail service was fine.
Upon realizing what happened, I simply hung up the phone. I called the Voicemail the way I always have, by pressing and holding the "1" Key. Upon connecting, the VVM Setup that started before now resumed, and I was told that my Inbox was full, and that the Messages had to be deleted to be able to continue. It would still not let me access my new Voicemails either, and began playing my saved Voicemails from the beginning, causing me to have to again re-save them. There were 27 that I wanted to keep, 22 that I NEED to keep.
After re-saving all of these, I was still unable to access the two new Voicemails. I immediately called Customer Service, and found that they were closed, and I would have to call back tomorrow. Wednesday Morning, I called and talked to Level 1 Support, in two separate calls, and they claimed to have reverted my Voicemail back to my original settings. They did NOT. I called back, and was escalated to Level 2. I spoke with that Technician, and he saw what was happening, but said that he could see how to change the settings back, but it was unable to be accessed by him. He asked me to try to delete some voicemails, to see if I could get the level down to around 20, which I did, by deleting 5 non-essential Voicemails. This only got me down to 22 though. The Options to him were still "greyed out", and He referred me to Level 3 Support. I also got a verification Text Message regarding the punt to Level 3.
The following morning, Thursday, I received a Text that the Problem, for my voicemail Provisioning had been resolved, on issue NRB000008298104, and to try to access my Voicemail to test it. I called the Voicemail, and received the same message that my Inbox was full, and that I needed to delete my Messages.
I called back, and was connected to Level 3 Support. The Technician, Arlena S Lee, told me that my Phone was Migrated to Visual Voicemail, on a new Premium IMS VVM Plan, because it was a Smart Phone, and that ALL Smartphones were being Migrated. I had NO OPTION OF GOING BACK TO MY OLD VOICEMAIL SERVICE.
With the IMS Voicemail (VVM) Plan, I had two options.. Basic, now with a maximum capacity of 20 Saved Messages, which is free, or the Premium, which has a Capacity of 40 Saved Messages, and which WILL COST ME AN ADDITIONAL $2.99 per month.. and that I needed to make a decision on which plan I wanted to keep. No options, no negotiations.. either my original Voicemail Service Save Capacity would be reduced to 20 Voicemails, or I would now have to PAY THE PREMIUM FEE TO KEEP THAT LEVEL OF SERVICE!!
I told the Technician to forward me the emails from her upper level Support, she did, and I'm posting the content here..
NRB000008298104
Inbox x
Lee, Arlena S <[email protected]>
10:18 AM (1 hour ago)
to me
RESOLUTION INFORMATION:
Resolution Type: VOICEMAIL PROVISIONING
Resolution: message limit for Basic VM & IMS Basic VVM are both 20 messages...
Customer had Visual VM COS 341 before with a max limit of 40 (for a monthly fee)
Premium IMS VVM has a max of 40 (also with a fee).
The Galaxy Note 3 is an IMS capable handset & must have an IMS VM SFO.
Customer just needs to decide if he wants the free IMS Basic VVM with a max limit of 20, or IMS Premium VVM with a max of 40 messages for a fee, but cannot go back to regular VM COS with this handset.
Please make the appropriate change in Billing according to customer's decision
Note that there is NO CHOICE to revert. They also claim that I was paying the additional $2.99 per month before, under the old system.. I WAS NOT, and I just finished downloading the past 24 months of Statements to prove it, and I have all of my Statements from before that. I also have the phone call Voice Recording of the Conversation from this Conversation, with Ms Lee telling me that Verizon has made the decision to Migrate ALL SMARTPHONE ACCOUNTS TO THIS NEW VVM SYSTEM, and that there will be no going back.
Verizon has once again screwed its Customers, by cutting Service Functionality of a Plan Feature, and holding it Ransom, unless the Customer PAYS AN ADDITIONAL EXTORTIONATE FEE TO RESTORE THE FEATURE OR CAPACITY THAT WAS FREE BEFORE.. I'm seeing shades of the recent price increase for all of their Unlimited Data Customers, with the additional $20.00 per month EXTORTION FEE to keep this service.
I'm also going to post this information as well on other Android Phone sites.. BE WARNED.. Verizon is now (again) resorting to extortionate strong-arm tactics to bleed even more monthly revenue from their customers!
Original Link - not able to be published due to not enough posts.
That's why I use call recording function for important calls
Sent from my D6653 using Tapatalk
Related
http://www.fusionvoicemailplus.com/
http://www.phonefusion.com/
http://mobilitytoday.com/news/009092/fusion_voicemail_g1
I've got the Fuze and was interested in Visual Voicemail. I've used Youmail and get the sms and email, but I saw this post about visual voicemail on the G1. I looked and they also support windows mobile 5 and 6.
The 2nd link is the company's main page and looks like they offer pay services as well, but the free visual voicemail works as far as I have been able to tell in testing it. It has a separate .cab to install and then change the settings in your fuze for forwarding and the voicemails come up in the program in a list and can be played as mp3.
Only issue I have on this is that they play over the speaker. Plug in headphones and you get privacy, but when I'm on a plane or in an airport I'd rather just hit play and listen on the earpiece on the headset for privacy. If anyone has any suggestions on playing mp3's through media player over the built in headset I'd be interested in the suggestion. Otherwise, this does everything I've seen on the iphone.
You may want to install on your storage card, then your vmails are stored there as well so as to not take up internal storage.
damn doesn't work with rogers in canada, won't accept changes to the no answer call forwarding
cparkhorn said:
http://www.fusionvoicemailplus.com/
http://www.phonefusion.com/
http://mobilitytoday.com/news/009092/fusion_voicemail_g1
I've got the Fuze and was interested in Visual Voicemail. I've used Youmail and get the sms and email, but I saw this post about visual voicemail on the G1. I looked and they also support windows mobile 5 and 6.
The 2nd link is the company's main page and looks like they offer pay services as well, but the free visual voicemail works as far as I have been able to tell in testing it. It has a separate .cab to install and then change the settings in your fuze for forwarding and the voicemails come up in the program in a list and can be played as mp3.
Only issue I have on this is that they play over the speaker. Plug in headphones and you get privacy, but when I'm on a plane or in an airport I'd rather just hit play and listen on the earpiece on the headset for privacy. If anyone has any suggestions on playing mp3's through media player over the built in headset I'd be interested in the suggestion. Otherwise, this does everything I've seen on the iphone.
You may want to install on your storage card, then your vmails are stored there as well so as to not take up internal storage.
Click to expand...
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I'm using YouMail right now, how does it compare to that? One feature I like about YouMail is that it will tell me the city, carrier and even the name of the person and/or business that called if available.
information
calirr,
on the app the comes up when you get a new vm, it has the date, time and how many seconds the message is, the caller id number and the number it was forwarded from (assuming this is so that you can identify if it was forwarded from cell or office or other?
You don't see the txt that comes in, this is the only information you get, so if carrier and city matter it may not be good for you. I travel and it's great to turn on the phone between flights and my vmails download, then when I'm on my next flight I can listen to them when I want.
So the free services you listed aren't actually visual voicemail, but simply mp3 conversion services?
tried this a while back with sprint. turns out they charge 20 cents a minute for forwarded calls.
With AT&T, it just deducts from your minutes.
plus yall get roll over minutes don't you? How much are you spending per month?
Check the information
1. not sure your definition of visual voicemail. If you're thinking transcribe to text, no it does not do this, and I don't want that because I haven't found a service that works well, and having an announcement telling someone calling me to speak clearly doesn't help.
This service puts your voicemail into an mp3, but it doesn't email it, there is a single app that comes up and they are listed in order with information and if you click it you can listen without being connected to the network. If that isn't visual voicemail then I completely didn't understand what the iphone is doing, because it looks like the same to me and that is called visual voicemail. (by the way, I only listed one service that I found, there are different sites with information about the free service and application, they just introduced an Android version as well)
2. I saw in the directions there is some more specific instructions on Sprint. If you forward a certain way there is a .20 charge, but if you follow their directions correctly there isn't this charge.
3. It looks like this service sends a txt msg to get information to the program, so you need txting and if you're limited this may not be good for you.
4. The time your caller is leaving a message it looks like it does go against your minutes.
Rogers CDMA?
y2whisper said:
damn doesn't work with rogers in canada, won't accept changes to the no answer call forwarding
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Below in the FAQ is a question on Sprint, which is CDMA. It's saying you have to contact the CDMA carrier to have them change it on the network, and I beleive Rogers is still CDMA as well. May be worth a call to tech support and ask if you want an app like this, for me it's worth it. The 813 number is in Florida, and that's where your calls will be forwarded to, so make sure you can call there cheap.
When you call up Sprint, the first thing to do is ask for Tech Support right away. They are the only ones who can set up the correct forwarding - Customer Service can’t. Ask the Tech Support representative to change the "Call Forward/Busy" and "Call Forward/No Answer" fields (NOT Unconditional Call Forwarding) to the Fusion Voicemail Plus number - 813-200-0200. The Tech Support representative will authorize and activate the feature. There is no additional charge for this service, unlike regular unconditional call forwarding which charges $0.20 per usage.
no rogers is GSM
has anyone had a problem where when you install it never goes through setup. I had to resend the test message to myself and even then I just got that voicemail no others.
Hi, attached is version 1.2.42 of T-Mobile's Visual voicemail with no other changes, I pulled it out of TB. (Hopefully it is okay to post this)
Without the annoying popup ad for VM to Text and without the crash on boot!
I uninstalled the "new" version, reinstalled the old version.
Didn't crash on boot.
Tried syncing voicemails, and it caught a few from the last few days that the "new" version missed!
Will reboot a few more times to confirm the no more crashing on boot.
I gave up on visual voicemail, and sent to google voice...it works flawlessly...no reason to turn back for me.
Doesnt porting your number cost 20$?
I created a new number for google voice...you just enter that number into your g2x's voicemail settings...and nobody would ever know the difference...people are dialing YOUR cell phone number, and if you don't answer, it gets forwarded to your google voicemail box. And then you just create a contact named "Voicemail" with your google voice number, and that's it...you can even setup a quick dial code like longhold 1, and even a shortcut if you want...but there's hardly any need because google voice sends you texts of your messages (containing a transcript as well as a link to listen to it), as well as a notification with the same info.
So just put any number you want within reason?
Sent from my LG-P999 using XDA Premium App
You dont need a new number to take advantage of Google voice for just voicemail purposes. Just download the app from the market and forward your phone during setup.
Google voice is free for your first number. $10 to change your existing Google voice number. Or $20 to port an existing number.
Cool thing is once you get a google voice number and the app... it gives you the option to choose which number to dial out from when placing calls. Sometimes i call my friends from my Google voice number and screw with them.
I also use my Google voice number for business uses but use the same phone.
Also if you plan to change carriers... you can port your existing number to Google and get a new number from the new carrier so you can still use the old for a while incase of emergencies and someone doesn't have your new one yet.
Asus Transformer 3.1 pwnd
www.MiiWiiChat.com
www.SnapSiteAdmins.com
Yes but T-Mobile only gives you 500 mins of forwarding using a third party number. After that they charge 40 cents a min
Sent from my LG-P999 using XDA Premium App
dottelander said:
Yes but T-Mobile only gives you 500 mins of forwarding using a third party number. After that they charge 40 cents a min
Sent from my LG-P999 using XDA Premium App
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monthly? or aggregate?
I just read the terms of my t-mobile plan, and here's what it says regarding call-forwarding:
(B) Call forwarding - Minutes used when your T-Mobile number is set to forward calls to another phone number. For calls forwarded to another number, minutes are charged based on your plans minute allowance.
Since I have unlimited anytime minutes, I don't see anything that would indicate a charge of any kind. In fact, when I look at my usage details, the calls fowarded to my google voice number are showing up as either whenever, night, or weekend minutes, depending on whent he call came.
Maybe I should call customer service to clarify...but not sure it's worth the time, as I may get 5 different answers if I ask 5 different reps, lol.
yes as unlimited you don't have any charges. i found that out when i switched down to 3000 mins a month. Of course you don't hear about it till its too late, but on the upside the credited me the overage charges......and i went back to unlimited and saved money too
its monthly
I feel retarded but the only options its showing me is using my cell number or porting it, or creating a new number. They want to charge me on either one of those. I'll take more of a look in google, but just a quick run through i did on my acct with voice is that determination. Its not easy for me, or im retarded lol
mmapcpro said:
I created a new number for google voice...you just enter that number into your g2x's voicemail settings...and nobody would ever know the difference...people are dialing YOUR cell phone number, and if you don't answer, it gets forwarded to your google voicemail box. And then you just create a contact named "Voicemail" with your google voice number, and that's it...you can even setup a quick dial code like longhold 1, and even a shortcut if you want...but there's hardly any need because google voice sends you texts of your messages (containing a transcript as well as a link to listen to it), as well as a notification with the same info.
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Click to collapse
Hey, Thanx for the tip! I gave up on the visual vm also but never replaced it with anything else. I already had a Google voice number and the instructions you provided in your post worked like a charm.
TMobile Visual Voicemail AMRs??
What directory are the TMobile Visual Voicemail AMR files stored in?
If you haven't tried YouMail, you should!
The google voice app has never worked on my phone, always giving me some message about it being for US only.
But today i tried it from my phone and it actually allowed me to set up an account. It stopped at the screen where i was setting up my voicemail pin and said "We have a problem. Your phone number could not be verified. Please try again.". So far i havent been able to get past that screen.
I was able to make google voice calls on my laptop today so it seems like they are allowing use in Canada finally. Does anyone know if its possible to use google voice on mobilicity or wind?
I am curious because mobilicity has a new plan with unlimited calls texts and data for 25 a month, but no voicemail. If i can use google voice as my voicemail then obviously that wont be a problem.
don't know if you checked this out already, but read the post below...I think it should explain what you're looking for....
http://community.windmobile.ca/windmobile/topics/using_google_voice_on_your_phone?from_gsfn=true
Thanks, its too bad that the workarounds discussed in that post still dont offer a solution for voicemail, but that will probably be useful information for future reference.
I did find a solution to this problem without using google voice if anyone is interested. I may as well share it.
To those who are interested in this plan but wont sign up without voicemail:
- You can get a free phone number and a customizable answering machine from http://www.freephoneline.ca/ (if you cant get a toronto number you can use thornhill, richmond hill, etc to avoid forwarding to a long distance number)
- Then set your phone to forward your unanswered, busy, and unavailable incoming calls to your freephoneline number.
- Then set your voicemail access number to the corresponding number on this list http://www.freephoneline.ca/vmAccessNumbers
- Also make sure to set your freephoneline to only ring once before going to voicemail, you can do this by logging into your account on their website and going to your settings
- You now have $25 BTS + Voicemail! When people call your regular phone number and you dont answer, it will forward them to your voicemail on your freephoneline number, and you can check your voicemail from your cell phone the same way you always would.
I believe they also provide the option to automatically transcribe your voicemails and email them to you in text form.
EDIT: Apparantly call forwarding is $5 more, if thats true this wouldnt work. Another option would be using Dell Voice on the android market.
Its an app gives you a canadian number with the area code of your choice and can be used to make and receive calls anywhere in canada and US for free, and customizable voicemail. It uses your carrier data to do this, but since this plan has unlimited data that shouldnt be a problem. The only problem is you would have to get used to making and receiving all your calls through an app, and using your dell voice number as your primary number.
Might be worth the extra $5 to get call features and add the freephoneline voicemail via the method above, the $5 call features addon on the mobilicity website includes Call Waiting, Call Forwarding and 3-Way Calling, (plus voicemail via fpl). Thats basically $30 for the $29 plan i currently have with wind except that it doesnt expire in a year and go up to $45 =/
Quick version: Is it possible; if so, how?
Longer version: I see that I can port my number to Google Voice, but since I just signed a contract with Verizon 2 months ago, won't this A) royally tick them off or more likely B) trigger an ETF like I signed up with another provider? Porting my number to Verizon is how I left my last carrier. Though, Google isn't a carrier.
Like my last carrier, the Google Voice app cannot configure voicemail automatically. It has to be done via the number porting thing.
I suppose the best thing is to go ask Verizon, but I won't have time to do that until Monday afternoon, and I'm here now, among people who know Verizon better than I do, so I figured I'd cast a line here and hope somebody knows what's what.
Dark Reality said:
Quick version: Is it possible; if so, how?
Longer version: I see that I can port my number to Google Voice, but since I just signed a contract with Verizon 2 months ago, won't this A) royally tick them off or more likely B) trigger an ETF like I signed up with another provider? Porting my number to Verizon is how I left my last carrier. Though, Google isn't a carrier.
Like my last carrier, the Google Voice app cannot configure voicemail automatically. It has to be done via the number porting thing.
I suppose the best thing is to go ask Verizon, but I won't have time to do that until Monday afternoon, and I'm here now, among people who know Verizon better than I do, so I figured I'd cast a line here and hope somebody knows what's what.
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Yes you can but yes it will close your verizon account and they will bill you the etf. The google voice is a good choice though its $20 to port your number but you will never lose your number then and google wont charge anything more than the $20 port fee. You can then receive free calls and texts over wifi. And when you get new service with a new number you can forward your calls and texts from your google voice number to your new number or just use the google voice app to receive your calls and texts from your google voice number. This is good quality calls too and both calls and texts over wifi. Getting texts over wifi is a big deal as most texting apps you cannot receive texts over wifi so if you have no cell signal but have wifi you can still make and receive calls and texts. I use it myself.
Yes, it's possible. I'm in the process of writing a tutorial to do it. Check back in the new threads to see it soon!
You don't have to port your number to use Google Voice for voicemail - just go through the automatic setup steps and when you get to the step that it says it can't automatically configure, go to Voicemail->Service->Google Voice (from My Carrier) and you're set. I'm currently on a CM rom so the exact settings options might be named slightly differently.
I seem to remember there being an extra step somewhere the first time you ever set it up but I don't remember since I did it many years ago. Bottom line is that using Google Voice for voicemail is very possible and doesn't require any porting of numbers.
There is a number u have to dial to get your voicemail set up as google. Its in the directions in the voice app.
I'm a Sprint user, and despite the fact that I had signed up for the premium Sprint Visual Voicemail on my prior device, I no longer have it on my unlocked Pixel 2. I was somewhat bummed that I now have to go back to dialing into my VM, which is something I haven't needed to do in a long time. In fact, it feels like I'm taking a few backward steps in this process (There isn't even a VM tab on the dialer app anymore; and oddly enough when I signed into my VM last night, Sprint acted as if I was a new customer which included them having erased my previous greetings and corresponding password.)
So far, the best I've been able to do is setup my cell phone number to forward to my Google Voice number whenever I fail to answer, which in turn leaves a visual VM in my GV app, and which also pushes a notification for it as well as sends me a SMS notification of such. I already had my GV number forwarding to my cell phone number for ringing/answering purposes, but I was able to always separate my visual VMs between the two services so I never mistook which number they were being left at (Which in turn determined whether I dialed back with the Sprint number or the GV number).
Have any of you found any other solutions to this issue, or do you know of any future Google or Sprint solutions possibly in the works? What I'm doing may work for now, but it sort of feels like a self-applied workaround patch as opposed to a streamlined process.
Thanks.
I use HulloMail. It is an app which can be downloaded from the Play Store. Once installed and set up, unanswered calls go to to HulloMail's servers and you get alerted so you can open the app and see a list of your voicemail messages. It can also send you an email with the message attached. There is a free tier with adverts but it is very cheap to get rid of the adverts. I've been using it for years and it is 100% reliable and effective. I have the widget on my homescreen. Check and see if it would work with your service supplier.
Does Verizon not have a separate Visual Voicemail app you can download from the play store? I am on ATT and that's how I use my VVM on my Pixel 2, I downloaded ATT's VVM app and just signed in with my voicemail pin.